Appx_D - QMS.pdf

FA4890-22-R-CN02, FOL BOS

APPENDIX D

QUALITY MANAGEMENT SYSTEM (QMS) REQUIREMENTS

D-1

1. Contract Specific QMS

The contractor shall develop, document, implement, maintain and continuously improve a comprehensive FOL- BOS contract specific QMS that assures compliance with the most current ANSI/ISO/ASQ 9001 QMS standard (currently 9001:2015) and all requirements of this PWS.

a. The QMS shall document the organizations quality management structure, personnel authority and responsibility, identify personnel designated to perform QC functions at each location (to include dedicated and additional duty personnel), and skill set for each QC representative.

b. The QMS shall incorporate a comprehensive risk management plan to include a risk matrix/table that identifies all high and moderate risks and how each will be monitored, measured and controlled. The plan shall be updated annually as a minimum.

c. The QMS shall describe the processes and procedures used to:

1. Enforce strict use of tech data. Strict use of tech data means ensuring all applicable TOs and directives are complete, current with applicable changes, available in the immediate work area, and open to applicable task/step/paragraph.

2. Establish and maintain proficiency of personnel.

3. Establish and maintain the training program.

d. The QMS shall incorporate a customer survey program. Surveys shall be available to all customers (permanent party and transient (TDY) personnel).

Results of surveys shall be available to the Government as part of the Quality Assurance/Control data available in the Management Information System.

2. Quality Management Representative

The Quality Management Representative for the FOL-BOS contract shall be an American Society for Quality Certified Quality Auditor and ISO 9001 Lead Auditor trained or equivalent by contract start. Certified Quality Auditor shall maintain the certification through the life of the contract (See Appendix M).

3. Requirements after contract award

a. The QMS to include all documentation (procedures, processes, etc.) are due to the Government 30 days after the start of the transition period. The final

FA4890-22-R-CN02, FOL BOS

APPENDIX D

QUALITY MANAGEMENT SYSTEM (QMS) REQUIREMENTS

D-2

QMS is due to the Government on the last day of the transition period. A desktop review will be accomplished by the Government.

b. The contractor’s comprehensive QMS shall be in place and performing at the performance start date, as identified in Section B and F of the contract (to include Operating Instructions, Site Operating Procedures, Work Instructions, etc. required to meet contract requirements).

c. The contractor shall notify ACC AMIC/DRQ of any changes to the QMS within two business days of implementation and provide the changed document(s) with references to the changes.

d. The contractor shall maintain and make available to the Government their measurement, analysis and improvement processes and supporting documentation. All information shall be available on the contractor’s

MIS.

e. The contractor shall be responsible for the quality of all products and/or services regardless of a validated QMS.