Appendix E - TECHNICAL ASSESSMENT FORM.xlsx

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Attached to
Lottery Gaming System and Instant Ticket Printing
Solicitation number
RFP - 18L - 202512163
Issued by
Maine

About this file

This is a Technical Assessment Form for Maine's Lottery Gaming System and Instant Ticket Printing procurement. The document serves as an evaluation tool for assessing bidder proposals against specified technical criteria and requirements. The form is structured to provide a standardized methodology for evaluating vendor qualifications, system capabilities, and compliance with the state's technical specifications for lottery gaming and instant ticket printing operations. The assessment form establishes weighted scoring criteria and evaluation categories that will be used by Maine's procurement team to objectively compare competing proposals and determine which vendor best meets the state's operational and technical needs.

The Technical Assessment Form functions as a critical component of the bid evaluation process, enabling the state to systematically review vendor capabilities in areas such as system functionality, security protocols, reporting capabilities, and printing specifications. This standardized evaluation approach ensures consistent and transparent assessment of all submitted proposals against identical technical benchmarks, supporting the state's selection of the most qualified vendor for delivering lottery gaming system and instant ticket printing services.

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Instructions

The State of Maine requires Bidders to demonstrate that they (and the products proposed by them) have the appropriate Architecture & Security controls to protect the State’s information assets, and meet all appropriate compliance mandates.

Bidders are urged to carefully read all the Header Instructions in the individual tabs before responding. Failure to comply with all the Header instructions will adversely affect the Technical Assessment of the Bid.
Bidders are instructed to submit (as separate attachments) an Architectural Diagram and full SOC 2 Type 2 audit results relevant to their proposed solution. This will provide additional context for the Technical Assessment.

Data Compliance

Data Compliance
The State data that is transacted by this RFP has been categorized according to the State’s Data Classification Policy, https://www.maine.gov/oit/sites/maine.gov.oit/files/inline-files/DataClassificationPolicy.pdf

The State data subject to this RFP has been classified as having a PII Impact Level of High

Bidders and their solutions must adhere to applicable State and Federal laws, policies, and standards that corresponds to the PII impact level of the State data that will be transacted by the proposed solution. For each Control, respond with a Yes/No, and the appropriate Explanation (Evidence) behind the Yes/No. Any Yes/No response would be deemed Incomplete in the absence of supporting Evidence in the Explanation column. Evidence may include published policies, regulatory compliance audit reports, etc. Either cite a publicly-accessible URL, or enclose a copy with the submission.
Type of DataControl (State or Federal Compliance Standard)Yes/NoExplanation
Publicly available information§ NIST 800-171
§ Maine Freedom of Access Act (Title 1 MRSA c. 13) [note exemptions under Title 8 MRSA section 378-A]
Confidential Personally Identifiable Information (PII)§ State of Maine Breach Notification Law
§ National Institute of Standards & Technology: NIST SP 800-53 Revision 5 “Moderate” risk controls
Payment Card Information§ Payment Card Industry Data Security Standard (PCI DSS) v 4.0
§ Nacha Operating Rules (ACH)
Federal Tax Information§ Internal Revenue Service Tax Information Security Guidelines for Federal, State and Local Agencies: IRS Pub 1075
§ IRS Pub 1075 Contractor Language Addendum required
Personal Information from§ Driver’s Privacy Protection Act (Title XXX) (“DPPA”) 18 U.S.C. Chapter 123, §§ 2721 – 2725

https://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-171r3.pdfhttp://legislature.maine.gov/legis/statutes/10/title10ch210-Bsec0.htmlhttps://nvd.nist.gov/800-53https://www.pcisecuritystandards.org/document_library?category=pcidss&document=pci_dsshttps://www.nacha.org/rules/operating-ruleshttps://www.congress.gov/bill/103rd-congress/house-bill/3355/texthttps://www.irs.gov/privacy-disclosure/safeguards-programhttps://legislature.maine.gov/legis/statutes/8/title8sec378-B.html BoM

Bill of Materials (BoM)
Bidders must exhaustively list ALL the products that are being proposed as part of this bid. If a product is sold as a single SKU, even if it includes components, list it only once. Example: Salesforce Service Cloud must be listed only once because it is sold as a single SKU. Even though several components makes up the Salesforce Service Cloud, such as, Console, Case Management, Workflow automation, etc. However, Salesforce Maps must be listed independently because it is sold as a distinct SKU. Products must be listed even if they are free downloads. All responses in ALL other tabs must cover ALL the products listed in the BoM here.
Product NameProduct URL
Example: Salesforce CloudExample URL: https://www.salesforce.com/sales/

MaineIT

For each Control, respond with a Yes/No, and the appropriate Explanation (Evidence) behind the Yes/No. Any Yes/No response would be deemed Incomplete in the absence of supporting Evidence in the Explanation column. Evidence may include published policies, regulatory compliance audit reports, etc. Either cite a publicly-accessible URL, or enclose a copy with the submission. Also, all responses must cover ALL the products listed in the BoM.
ID #ControlYes/NoExplanation
Hosting
H1Any technical solution must be hosted in a data center.
H2Any hosting provider must provide for back-up and disaster recovery models and plans as needed for the solution.
H3Any hosting provider will abide by NIST best practices for change requests, incident management, problem management, and service desk.
Application Solution
A1Any solutions Bidder must provide for the backup/recover, data retention, and disaster recovery of a contracted/hosted application solution.
A2Any solutions Bidder must provide for application management and design standard of all technology platforms and environments for the application solution (Development, Staging, Productions, DR, etc.)
A3Any solutions Bidder must engage the State of Maine using Service Level Agreements for system and application performance, incident reporting, and maintenance. See the defaults in the Remote Hosting Policy.
A4The State owns any data they enter, migrate, or transmit into the solution and the Bidder shall allow the State to pull or copy this data at any time free of charge in a format defined by the State.

https://www.maine.gov/oit/sites/maine.gov.oit/files/inline-files/RemoteHostingPolicy.pdf Information Security Standards

For each Control, respond with a Yes/No, and the appropriate Explanation (Evidence) behind the Yes/No. Any Yes/No response would be deemed Incomplete in the absence of supporting Evidence in the Explanation column. Evidence may include published policies, regulatory compliance audit reports, etc. For any evidentiary material, either cite a publicly-accessible URL, or enclose a copy with the submission. Also, all responses must cover ALL the products listed in the BoM.
ID#ControlYes/NoExplanation
S1Bidder provides and maintains a security plan that:

1. Complies with NIST security requirements;

2. Protects the confidentiality, integrity, and availability of the State’s information systems; and

3. Comply with all applicable federal and state laws and regulations, as well as compliance with all MaineIT contractual requirements and information security policies.

S2Bidder ensures that any agent or subcontractor of the bidder to whom the State provides access agrees to the same restrictions and conditions that apply through this Agreement and agrees to implement reasonable and appropriate safeguards to ensure the confidentiality, integrity, and availability of the State’s information systems.
S3Bidder will report a security incident that occurs on the Agency’s information systems that may affect the Agency or State of Maine systems to the CISO within 24 hours of discovery in accordance with the terms of the MaineIT Non-Disclosure Agreement (Attachment D).
S4Provide the stated cyber risk appetite statement that has been approved by the board/leadership of your company.

Cloud Service Provider Reqs

For each Control, respond with a Yes/No, and the appropriate Explanation (Evidence) behind the Yes/No. Any Yes/No response would be deemed Incomplete in the absence of supporting Evidence in the Explanation column. Evidence may include published policies, regulatory compliance audit reports, etc. For any evidentiary material, either cite a publicly-accessible URL, or enclose a copy with the submission. Also, all responses must cover ALL the products listed in the BoM.
ID #ControlYes/NoExplanation
CSP1General Architecture Principles
CSP2All products proposed must be able to authenticate natively with both Microsoft Active Directory, and the Okta Platform (OpenID 2.0, Oauth 2.0, SAML 2.0)
CSP3System and Services Acquisition Policy and Procedures (SA-1)
CSP4Application Deployment Certification Policy
CSP5Digital Accessibility and Usability Policy
CSP6Remote Hosting Policy
CSP7Data Exchange policy
CSP8Information Security Policy
CSP9Access Control Policy
CSP10Access Control Procedures for Users
CSP11Risk Assessment policy
CSP12Vulnerability Scanning Procedure
CSP13Security Assessment and Authorization Policy
CSP14System and Information Integrity Policy
CSP15Configuration Management Policy
CSP16GenAI Policy (if applicable to this bid)
CSP17Site-to-site VPN
CSP18Vendor Identity System Integration Policy
CSP19Prohibited Technologies Policy

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curityPolicy.pdf&data=04%7C01%7CPatrick.J.Williams%40maine.gov%7C07514feba418425f72c108d905c81c29%7C413fa8ab207d4b629bcdea1a8f2f864e%7C0%7C0%7C637547179283492057%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=b%2FXvhpG1sp2fZIgpQx%2BwB7ZGRubGu7dN9sYBjFVRs%2BU%3D&reserved=0https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.maine.gov%2Foit%2Fpolicies%2FAccessControlPolicy.pdf&data=04%7C01%7CPatrick.J.Williams%40maine.gov%7C07514feba418425f72c108d905c81c29%7C413fa8ab207d4b629bcdea1a8f2f864e%7C0%7C0%7C637547179283497031%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=foTOPC7xuTna00%2FTXggz7Rahs9XTpw5BSrCgrBmNZ9Y%3D&reserved=0https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.maine.gov%2Foit%2Fpolicies%2FAccessControlProceduresForUsers.pdf&data=04%7C01%7CPatrick.J.Williams%40maine.gov%7C07514feba418425f72c108d905c81c29%7C413fa8ab207d4b629bcdea1a8f2f864e%7C0%7C0%7C637547179283502010%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=lO0DXc6NgpCav9iZYOLgMBuFsfmIFC8OiDtOvv%2BgOX8%3D&reserved=0 NIST Requirements

For each Control, respond with a Yes/No, and the appropriate Explanation (Evidence) behind the Yes/No. Any Yes/No response would be deemed Incomplete in the absence of supporting Evidence in the Explanation column. Evidence may include published policies, regulatory compliance audit reports, etc. For any evidentiary material, either cite a publicly-accessible URL, or enclose a copy with the submission. Also, all responses must cover ALL the products listed in the BoM.
ID #ControlYes/NoExplanation
N1Physical and Environmental Protection
N2Awareness and Training
N3Planning
N4Audit and Accountability
N5Personnel Security
N6Contingency Planning
N7PII Processing and Transparency
N8Identification and Authentication
N9Incident Response
N10System and Communications Protection
N11Maintenance
N12Media Protection
N13Supply Chain Risk Management
N14Any Other Relevant Comment

File details come from the government source that posted it. Updated .