Appendix C Qualif Experience Org PGEN.pdf

RFB DOJ 2018-01 Bidder Response Probabilistic Genotyping Software Application Page 1 of 3

APPENDIX C

BIDDER QUALIFICATIONS, EXPERIENCE and PROJECT ORGANIZATION

(Total limit 8 pages)

INSTRUCTIONS: Provide a point by point response to each of the following sections.

A. Executive Summary and Introduction (Limit 1 page)

1. Introduction. Briefly introduce your firm. Describe your firm’s background and history. State organization’s size, and location, whether local, regional, national and international, in relation to providing services requested in this RFB. State the total number and location of offices. State which locations shall support this contract, if awarded and the range of activities performed at that office.

2. Bid Summary. Summarize your bid proposal in a brief and concise manner. Provide a high‐level overview of and distinguishing characteristics of your solution. Describe how closely your proposed system matches the technical and functional requirements of this procurement.

3. Disclosure of Conflict of Interest. Provide a statement indicating whether or not the firm or its employees have an apparent or actual conflict of interest, such as immediate family members employed by the State of Wisconsin, or State employees with a financial interest in the firm. Where such potential conflicts of interest exist, describe the means by which you intend to resolve or eliminate such conflicts.

4. Financial Information. Provide a statement of the company’s financial capability and stability to provide the services and perform the work outlined in the RFB. The successful Bidder may be required to provide one or more supporting evidence of the company’s financial capability and stability.

B. Qualifications and Experience (Limit 2 page excluding references)

1. Qualifications and Experience. Bidder (company or its principals) must be in the business of providing software solutions that meet the technical specifications and associated services as stated in this RFB and must have done so for the past three (3) years.

Describe your experience, capabilities and the length of time you have been in business providing to forensic crime laboratories a system and services similar in scope and size to those required in this RFB.

2. Bidder Team.

Bidder must demonstrate personnel with scientific and statistical analysis experience as well as forensic statistical analysis technology implementation experience relevant to providing the solution to forensic crime laboratories within the previous three (3) years.

a. Identify the primary, key staff and subcontractors, (if used), who would be responsible for the execution of the various aspects of the project, including but not limited to:

• Project Manager

• Development Team - Business Analysts(s) and Technical Architect(s)

• Other Staff who would be responsible for other key areas of the project

b. Describe their roles, functional responsibilities and experience with projects that require scientific and statistical analysis in the forensic field, documentation of business requirements, system architecture, system development, and/or implementation, installation, technical support, etc.

3. References

a. Provide at least three (3) references using the form provided in the Submittals section. References shall be past or current organizations and/or clients with whom the Bidder is currently or has in the past three

(3) years provided similar services and/or software solution that meets most of the functional requirements stated in the RFB.

b. Provide contact information and a brief description of the project, dates, locations, results and assignment that was the basis for the business relationship.

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DOJ may also utilize other pertinent sources of information regarding the services provided by the Bidder.

C. Project Organization (Limit 5 pages)

1. Statement of Work. Schedule C in the template contract (Attachment C) reflects the typical structure and foundation of the Statement of Work (SOW) that DOJ uses for its software implementation projects.

a. Address how your typical SOW and implementation is similar to or different from the major steps as defined in Schedule C.

b. Submit a Statement of Work for the implementation of the project, if different from that shown in Schedule C. Include any phasing recommendations and milestones tied to specific tasks/deliverables that are appropriate for the size and complexity envisioned for the project.

2. Contract Schedule. Provide an estimated timetable starting from the anticipated contract execution date through completion of go-live, Final System Acceptance date. Depict estimated durations of major milestone broken down by specific tasks and deliverables.

3. Training Plan. Describe your training plan and overall strategy for training as it relates to the following:

a. DOJ and application users in different functional roles including:

• Administrator staff

• End users

• Train-the-trainer

b. Types of training provided, potentially including:

• Lectures

• Practical exercises

• Competency evaluations

• Other

c. Timing of training with respect to the implementation plan

d. Materials provided during training including:

• End user manuals

• System and application administrator manuals

e. Include the table below in your response to this section. Indicate your compliance with the following training requirements. Provide additional information in the shaded areas, as applicable.

Training Requirements YES or NO

1.1. The Bidder must be able to provide a minimum of 100 hours of training and scientific support in order to ensure the software is installed and useable for the WSCLB biological parameters, kits and analysis.

Vendor Response

1.2. The Bidder must be able to provide in-house training to members of the WSCLB DNA Analysis Unit that will cover: probabilistic genotyping theory, the software functionality and source code and the use of the software for end users. Any web-based training must be authorized by the WSCLB DNA Analysis Unit Technical Unit Leader prior to use and may be denied.

1.3. The Bidder must be able to allow for a “train the trainer” option in the event the WSCLB chooses to follow this approach.

1.4. All training materials must be able to be previously submitted and accepted by the WSCLB Technical Unit Leader or designee prior to use in the training.

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1.5. The training program must permit tailoring to the WSCLB needs and must be submitted to and accepted by the Technical Unit Leader.

1.6. If the Bidder uses a subcontractor for training, the Bidder must allow the WSCLB DNA Analysis Unit Technical Unit Leader to review the submitted individual’s qualifications prior to their utilization as a trainer. The WSCLB reserves the right to not accept trainers based on this review. The Bidder must provide a suitable replacement in the event this occurs.

1.7. The Bidder must provide examples of successful training programs and competencies that have been conducted for a Forensic Casework discipline in a nationally accredited and recognized Crime Laboratory or Laboratory System in the United States of America. The use of the software in a Crime Laboratory on DNA casework samples must have been sustained for at least 2 years without the need for re-training.

4. Software Maintenance and Customer Support. Schedule D in the template contract (Attachment C) reflects the typical structure and foundation of the Software Maintenance and Support Plan that DOJ uses for its software implementation projects.

a. Address how your Software Maintenance and Customer Support program is similar to or different from the terms defined in Schedule D.

b. Submit your Software Maintenance and Customer Support levels available for DOJ’s consideration.

Suggest the service level and maintenance support appropriate for DOJ’s application, if different from that shown in Schedule D. Include associated pricing in Appendix B, Bid Price Sheet.

c. How will software updates, minor and major upgrades be rolled out?

d. What is your process for receiving, recording, tracking and resolving software issues identified by the users of the software?

5. Project Approach and Management

a. Assumptions. State all vendor’s assumptions or constraints with regard to the proposed solution and overall project plan, timeline and management as it relates to the DOJ procurement.

b. Risk Management. Identify potential risks, roadblocks and challenges found in similar implementations that could impact a timely and successful completion of the project. Recommend a high-level strategy that the State can take to mitigate these risks.