Attach_5_Reports_Mock-ups.pdf

Interagency Resource Ordering Capability (IROC)

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Interagency Resource Ordering Capability

(IROC)

Reports Mock-up

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Revision History

Date Version /

Description Approved and Reviewed By Comments

April 17, 2015 V 0.0:

Initial

Annette Box and Tina Vorbeck, US Forest Service

April 21, 2015 V 0.1:

Revised

Annette Box and Tina Vorbeck, US Forest Service

September, 2015 V 1.0:

Final

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Table of Contents

Revision History

Vision and Approach

Introduction

Reports Mock-up

Oscar Orderer Mock-ups

Oscar Orderer: Home Page

Oscar Orderer: Home Page – with tips

Oscar Orderer: Home Page – with Favorites

Oscar Orderer: Incident Overview

Oscar Orderer Incident Resource List

Oscar Orderer: Order List Report

Oscar Orderer: Order Detail

Oscar Orderer: My Active Incidents Map

Oscar Orderer: Status Layer Map

Oscar Orderer: Create New Order

Oscar Orderer: Create New Order – with tips

Oscar Orderer: Resource Order Form - Aviation

Oscar Orderer: Historical Home Page

Oscar Orderer: Historical Home Page – with tips

Oscar Orderer: Reporting Tool

Oscar Orderer: Reporting Tool – with tips

Debbie Decision Maker Mock-ups

Debbie Decision Maker: Home Page

Debbie Decision Maker: Incident Layer Map

Debbie Decision Maker: Status Layer Map

Debbie Decision Maker: Incident Overview

Debbie Decision Maker: Order List Report

Debbie Decision Maker: Incident Resource List

Debbie Decision Maker: Historical Home Page

Debbie Decision Maker: Reporting Tool

Ralph Responder Mock-ups

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Ralph Responder: Home Page

Ralph Responder: Home Page – with tips

Ralph Responder: 508 View

Ralph Responder: Mobile Application

Ralph Responder: Mobile Application - Alerts

Annie Analyst Mock-ups

Annie Analyst: Home Page

Annie Analyst: Incident Resource List

Annie Analyst: Historical Home Page

Annie Analyst: Reporting Tool

Sam Support Mock-ups

Sam Support: Home Page

Sam Support: SDMT Home Page

Stevie Data Steward Mock-up

Stevie Data Steward: SDMT Home Page

Appendix A: List of Legacy Report Statistics

Appendix B: List of Acronyms

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Vision and Approach

The Interagency Resource Ordering Capability (IROC) will provide updated, reliable, and automated capabilities to reduce duplication, increase efficiency, and effectively order, manage, track, analyze and report on resources associated with interagency wildland fire and all hazard incidents throughout their complete lifecycle.

The new Interagency Resource Ordering Capability is intended to increase access to accurate, reliable, and timely data for enhanced decision-making and planning capabilities. Investigate and improve all processes affected by the IROC project resulting in fewer errors, reduced business risk and cost savings. The system provides executives, users, and resources with direct access to appropriate information to meet state and federal reporting requirements.

Stakeholders interviewed expressed that the Interagency Resource Ordering Capability must provide an integrated solution to the many information systems currently used to support the collection and reporting, decision support, planning, and financial management of Wildland fire incident information. Incident information is used extensively for historical reporting. Requests for Incident data from Congress and other Intelligence teams from multiple agencies are a regular occurrence. The new system must provide the ability to have a full picture of previous incidents. The ability to provide easy, standard reporting and flexible, ad-hoc reporting for full analysis is essential.

The approach taken to gather business requirements and identify user specific needs included:

Interviews conducted with over 210 Stakeholders including, but not limited to, Executives, GACC Coordinators, Dispatchers, Cache Personnel, Subject Matter Experts, Buyers, Data Warehouse Personnel, and State Compact Representatives.

Online request for feedback was sent to over 14,000 ROSS users with excellent response rate over the 4 week period:

o Overall more than 20% response rate.

o Of the 2,732 responses, 58% were Active users.

Conducted review on the existing 3.0 reports with priority given to areas where there were gaps.

Conducted interviews with Intel personnel and gathered copies of most requested reports.

Reports and screen shots below are mock-ups and may change during the design phase. Forest Service Senior

Management ultimately decides what will go forward and be implemented. Budget availability, acquisition cycles and the amount of work to be performed will determine when the capability will be developed and fielded.

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Introduction

The purpose of the Interagency Resource Ordering Capability (IROC) is to enable effective management of an incident and the ordering of resources needed for managing the incident. Throughout the life of an incident, including after it is over, real time reporting is needed to produce a complete and accurate view of events associated with an incident.

The goal is to provide consistent and accurate real time reporting to produce a complete and accurate view of events associated with an incident for strategic decision making and predictive modeling.

Implementing a reporting dashboard will achieve increased operational effectiveness and efficiencies in business processes that will benefit users in the following ways:

Provide the community with the ability to expedite and efficiently manage the execution of incident reporting.

Provide timely and accurate information to the interagency wildland fire management community.

Provide accurate data reporting for analyses of the facts to make informed decisions based on empirical evidence.

Provide a complete view of an incident throughout its complete lifecycle; initial attack through disposition of final resources.

Provide improved business intelligence and knowledge management.

Provide historical data for analysis and predictive modeling.

Provide operational data for real-time tactical and strategic decisions.

Provide "real-time" availability of resource throughout the nation.

Provide system intelligence to aid in mobilizing resources (e.g., calculations and recommendations on the most cost effective assets to mobilize).

Provide the insights needed into successes and opportunities in the organization as a whole or broken into parts, by incidents, ordering, vendor(s), resource items, etc.

Provide unified reports which join different views of the organization(s) in one place.

Provide exception and override reports.

Provide a solution that allows for the importing, sorting, and formatting data in an organized fashion to answer specific business question(s)/need(s).

Provide a process for querying data sources with different logical models to produce custom report(s).

Provide a single user interface regardless of organizational membership or computer system used.

The vision for the reporting dashboard is a technical environment that is always available, secure, highly responsive, flexible in configuration, easy to maintain, enhance, and upgrade, and, above all, one that provides the information and analysis tools to support the user in fulfilling the mission and goals of the agencies.

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Reports Mock-up

Reports are an important tool to visually represent data, ideally in a way that aids the end-user in strategic and tactical decisions. Reports in IROC are expected to be used in many ways, including, but not limited to:

Allowing for analysis of real-time and historical data.

Visual representation trends.

Providing accurate and clear detailed records.

The Report Mock-ups provided in this deliverable are intended to provide a high-level view of content in IROC.

Additionally, these Mock-ups provide suggestions for visually representing the data.

While these Mock-ups are not in themselves 508 Compliant, IROC is required to be 508 Compliance. Because 508 Compliance is such a critical requirement, a Mock-up is included (Ralph Responder: 508 View) to illustrate options for more comprehensive 508 Compliance.

Repeatedly during interviews and in the online feedback request responses, it was made clear that the current content of reports is not the problem. The problem was reported to be the difficulty is getting to the data and in creating and maintaining reports. There were also numerous concerns about the accuracy of the data.

Data accuracy will be addressed with SDMT either as a stand-alone tool or as an integrated tool within IROC.

The Mock-ups represent recommended solutions for ease of use of reports and data access in general. These Mock-ups should be considered a starting point for the Design and Implementation Phase of IROC. Focus of the Mock-ups is on dashboard and summary views. In the next phase it is advisable that experts in the field of User Experience be consulted to finalize design.

This deliverable focused on making the data for the most common reports easy to understand and actionable.

There are COTS products (i.e. Dundas) that provide a single framework for developing and delivering visual dashboards with data-driven drilldown report capabilities. This is critical for making data actionable.

The Mock-ups are presented on the following pages as screenshots. There is an interactive .pdf version that can be found at Attachment 6, IROC_Interactive Mock-ups.

Reports and screen shots below are mock-ups and may change during the design phase. Forest Service Senior

Management ultimately decides what will go forward and be implemented. Budget availability, acquisition cycles and the amount of work to be performed will determine when the capability will be developed and fielded.

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Oscar Orderer Mock-ups

Oscar Orderer: Home Page

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Oscar Orderer: Home Page – with tips

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Oscar Orderer: Home Page – with Favorites

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Oscar Orderer: Incident Overview

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Oscar Orderer Incident Resource List

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Oscar Orderer: Order List Report

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Oscar Orderer: Order Detail

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Oscar Orderer: My Active Incidents Map

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Oscar Orderer: Status Layer Map

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Oscar Orderer: Create New Order

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Oscar Orderer: Create New Order – with tips

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Oscar Orderer: Resource Order Form - Aviation

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Oscar Orderer: Historical Home Page

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Oscar Orderer: Historical Home Page – with tips

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Oscar Orderer: Reporting Tool

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Oscar Orderer: Reporting Tool – with tips

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Debbie Decision Maker Mock-ups

Debbie Decision Maker: Home Page

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Debbie Decision Maker: Incident Layer Map

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Debbie Decision Maker: Status Layer Map

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Debbie Decision Maker: Incident Overview

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Debbie Decision Maker: Order List Report

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Debbie Decision Maker: Incident Resource List

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Debbie Decision Maker: Historical Home Page

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Debbie Decision Maker: Reporting Tool

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Ralph Responder Mock-ups

Ralph Responder: Home Page

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Ralph Responder: Home Page – with tips

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Ralph Responder: 508 View

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Ralph Responder: Mobile Application

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Ralph Responder: Mobile Application - Alerts

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Annie Analyst Mock-ups

Annie Analyst: Home Page

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Annie Analyst: Incident Resource List

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Annie Analyst: Historical Home Page

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Annie Analyst: Reporting Tool

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Sam Support Mock-ups

Sam Support: Home Page

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Sam Support: SDMT Home Page

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Stevie Data Steward Mock-up

Stevie Data Steward: SDMT Home Page

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Appendix A: List of Legacy Report Statistics

The table below provides a list of most run Legacy Reports that may be referenced in this document.

(Time Period = 2012-2014).

Top Run – Legacy Operational Reports

Resource Order Form

Request List

Current ROSS Comments

Current ROSS Incidents

Current ROSS Requests

I-Suite Import File

Incident Resource List

Available Resources {with Filters}

Crews {with Filters}

Dozers {with Filters}

Aircraft {with Filters}

Engines {with Filters}

ROSS Incidents for Current Year {with Filters}

Resource Status {with Filters}

Pending Requests{with Filters}

Resources On Assignment {with Filters}

Workload Report

Resource Item Detail

Overhead Personnel Qualifications

Resource Assignment History {with Filters}

Mobilization and Demobilization Travel Report

Assignment Roster

Top Run – Legacy Analytical Reports

Resource Order Form {with Filters}

Resource Assignment History {with Filters}

Resources Currently On Assignment {with Filters}

Resource Status {with Filters}

NFES Resource Order Form

Resource Qualifications {with Filters}

Incident Requests {with Filters}

Summary Request Transactions {with Filters}

Detailed YTD Request Transactions {with Filters}

Summary UTF Request Transactions {with Filters}

Incident List {with Filters}

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All Legacy Standard Reports by Usage by Year

Report Name 2013 2014 Total

Resource Order Form 124051 572821 572821

Resource Order Form (Historical) 16367 65900 65900

Request List 7560 36049 36049

Incident Resource List 5181 26148 26148

I-Suite Import File 15442 18852 18852

Resource Status By Availability Status (Multi-Select) 2165 17342 17342

Workload Report 585 13164 13164

Resources On Assignment By Provider 2895 11892 11892

Resource Item Detail for Overhead 1532 8241 8241

Request List With Subordinates 1464 6745 6745

Resource Status Detail By Qualification 1046 6689 6689

Mobilization and Demobilization Travel Report 312 6312 6312

Resource Order Form by Dispatch Provider (Historical) 530 6136 6136

Assignment Roster 602 5427 5427

Assignment History 445 5121 5121

Resource Status Detail By Availability Status 280 3540 3540

Travel Itinerary 207 3153 3153

Incident Summary by Provider 343 2874 2874

Catalog Item Detail by Dispatch Center 169 2419 2419

Resource Status Summary By Dispatch Center 248 2307 2307

NFES Resource Order Form (Historical) 99 2183 2183

Master Roster 155 2056 2056

Resource Order Form by Dispatch Provider 441 1959 1959

Person Overhead Listing 316 1956 1956

Resource Status List by Dispatch Center Provider 299 1790 1790

Resource Status Summary By Provider 330 1734 1734

NFES Resource Order Form 231 1683 1683

Resource Item Detail for Equipment 153 1573 1573

Catalog Item Listing 95 1401 1401

Tentative Release By Incident 108 945 945

UTF Count Report 828 858 858

Incident Header Information 34 661 661

Pending and Filled Requests 442 566 566

Resource Item Detail for Crews 148 540 540

Manifest 42 512 512

Resource Status Summary By Subordinate Dispatch Center 76 451 451

Resource Item Detail for Aircraft 56 390 390

Kneeboard Report 72 373 373

Released At Incident By Incident 32 301 301

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Report Name 2013 2014 Total

Resources With Expired Qualifications 77 237 237

EISUITE Import File 144 215 215

Order From 114 185 185

Resource Item Detail for Supply 4 161 161

Travel Plan 13 148 148

External Cache Activity Report 26 132 132

IQS Resource Qualification Update Dates 23 128 128

Merge Incident 16 113 113

Person NonOverhead Listing 48 99 99

Average Report Execution Times 11 59 59

Failed Scheduled Report Executions - Weekly Report 54 48 48

Pre-Position Group Report 10 43 43

Reassignment Roster 3 31 31

Report Execution Count by Package and Report 23 31 31

ESB Activity Report 191 27 27

Go-Live Resource Summary 191 21 21

Import Manager Users (excluding APHIS) 191 21 21

IQS State Registration Summary 191 20 20

Contract Usage 15 15

Report Executions by Package and Report 13 13

Airport Usage 11 11

Resource Usage 10 10

Catalog Item Usage 7 7

Report Errors 9 7 7

Report Usage Ranking by User 15 6 6

Scheduled Report Executions Graph 8 6 6

Go-Live Resource Detail 20 5 5

Failed Scheduled Report Details 8 4 4

Organization Usage 4 4

Hazard Usage 3 3

IQS Records Without ROSS Records 13 1 1

Location Usage 1 1

IQS Resources by State 19 0

Request Creation Counts 1 0

Roster 1 0

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Appendix B: List of Acronyms

The table below provides a list of acronyms that may be referenced in this document.

Acronym Definition

AAR Advanced Acquisition Request

BIA Bureau of Indian Affairs

BLM Bureau of Land Management

CAD Computer Aided Dispatch

CO Contracting Officer

COR Contracting Officer’s Representative

COTS Commercial Off-The-Shelf

CPIC Capital Planning Investment Control

DOI Department of Interior

FAM Fire and Aviation Management

FAM-IT Fire and Aviation Management Information Technology

IROC Interagency Resource Ordering Capability

FS Forest Service

GIS Geographic Information System

GOTS Government Off-The-Shelf

GSS General Support System

IPT Integrated Project Team

IRB Investment Review Board

IRDB Information Resources Direction Board

IT Information Technology

NASF National Association of State Foresters

NESS National Enterprise Support System

NIST National Institute of Standards and Technology

NPS National Park Service

NWCG National Wildfire Coordinating Group

OMB Office of Management and Budget

PII Personal Identification Information

PM Project Manager

SDMT Support Data Management Tool

RIM Resource Information Manager

RMP Risk Management Plan

ROSS Resource Ordering and Status System

SoR Source of Record

US United States

USDA United States Department of Agriculture

USFWS US Fish and Wildlife Service

WFIT Wildland Fire Information Technology