Attch 2_AF TENCAP IT Services 2.0_Deliverables List.pdf
PDF 61 KB Posted
- Attached to
- Air Force TENCAP IT Services 8(a) Contract
- Solicitation number
- AFTENCAP_25_IT_001
About this file
This document is a Deliverables List (Attachment 2) for a TENCAP IT Support Services contract, detailing specific milestones, deliverables, performance thresholds, and submission requirements across two primary service categories: Contract and Project Management, and IT Service and Support.
The deliverables matrix specifies 16 milestones under Contract and Project Management and 8 milestones under IT Service and Support, with detailed requirements for each. Key deliverables include a Project Management Plan, Kick-Off Meeting documentation, Monthly Status Reports, Transition-In and Transition-Out Plans, Ticketing System/Help Desk Plan, Quality Control Plan, Physical and Hardware Inventory Reports, Operational Area Spot-Check Audit Reports, System Security Plans, and various technical documentation. Most deliverables require submission via Microsoft Word/PDF with performance thresholds ranging from 90% to 100% timely and accurate, and are to be submitted at specific intervals such as monthly, quarterly, semi-annually, or upon request, with most tied to specific sections of the Performance Work Statement (PWS).
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Text version
FA869125RB004 – Attachment 2
TENCAP IT Support Services Deliverables
Contract and Project Management
MILESTONE/
DELIVERABLE
PWS
Section
Delivery Method/
Format
Frequency/Date of Completion/Delivery
Performance Threshold*
1 Project Start At TOA
Kick-Off Meeting
Agenda 4.1.1
Via Microsoft Word/PDF
At least three workdays prior to Kick-off Meeting
90% Timely/Accurate
3 Kick-Off Meeting 4.1.1 In Person Within 30 workdays of
TOA
100%
Timely/Accurate
Kick-Off Meeting Minutes Report
4.1.1 Via
Microsoft Word/PDF
NLT 5 workdays after Kick-Off Meeting
100% Timely/Accurate
Monthly Status
Report 5.1.3
Via Microsoft Word/PDF
Monthly submitted with invoice
90% Timely/Accurate
Technical Status
Meeting 4.1.2
Via Microsoft Word/PDF
Monthly 95%
Timely/Accurate
Technical Status Meeting Minutes
4.1.2 Via
Microsoft Word/PDF
NLT 5 workdays after Monthly Technical Status
Meeting
95% Timely/Accurate
Project
Management Plan (PMP)
4.1.3 Via
Microsoft Word/PDF
Due at Kick-Off meeting and updated as needed
95% Timely/Accurate
9 Trip Report(s) 4.1.4 Via
Microsoft Word/PDF
Due with invoice of associated PoP trip occurred
95% Timely/Accurate
10 Transition-In Plan 4.1.5 Via
Microsoft Word/PDF
Once. Initial due 7 days after TOA. Final approved
NLT Kick-Off
95% Timely/Accurate
Transition-Out
Plan 4.1.6
Via Microsoft Word/PDF
Plan due NLT 6-Months after TOA & Implemented
NLT 3-Months Prior to Expiration of Contract
95% Timely/Accurate
Ticketing
System/Help Desk Plan
4.2.1.1
Via Microsoft Word/PDF
Or
As determined by the vendor
Within 30 days of Contract Award
95% Timely/Accurate
Quality Control
Plan (QCP) 5.1.4
Via Microsoft Word/PDF
Due at Kick-Off meeting and updated as needed
95% Timely/Accurate
Quality Control
Matrix (QCM) 5.1.4
Via Microsoft Word/PDF
Due at Kick-Off meeting, included in QCP and updated as needed
95% Timely/Accurate
15 Final Invoice 11.6 Via
Microsoft Word/PDF
Due within 60 days after contract completion
100% Timely/Accurate
Release of
Claims 11.7
Via Microsoft Word/PDF
Due within 15 calendar days of final payment
100% Timely Accurate
IT Service and Support
MILESTONE/
DELIVERABLE
PWS
Section
Delivery Method/Format
Date of Completion/Delivery
Performance Threshold*
100% Physical Inventory
Report 4.3.10
Via Microsoft Word/PDF
Within 14 Days of PoP Start
100% Timely/Accurate
Hardware Inventory / Recommendation Report
4.3.10 Via Microsoft
Word/PDF Semi-Annual
100%
Operational Area Spot-
Check Audit Report 4.3.10
Via Microsoft Word/PDF
Quarterly 100%
Timely/Accurate
BECO Directed
Inventory/Reconciliation Report
4.3.10 Direct to
COR/Customer As Requested
100% Timely/Accurate
5 System Security Plans 4.4.7 Direct to
COR/Customer As
Required/Requested 100%
Timely/Accurate
Certification &
Accreditation (C&A) Documentation
4.4.2 Direct to
COR/Customer As
Required/Requested 100%
Timely/Accurate
7 CSRD and CSIR 4.2.15 Direct to
COR/Customer
Initial Development within 30 days PoP start and then Annual Review
95% Timely/Accurate
8 Service Desk Statistics 4.2.1.2 Direct to
COR/Customer
Monthly at time of associated invoice with monthly status report. Weekly upon written request with at least three (3) business days’ notice
95%
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