Addendum 2 - UMGC RFP #92000 - Outbound Call Center.pdf
PDF 82 KB Posted
- Solicitation number
- BPM035015
- Issued by
- Maryland
About this file
This document is Addendum 2 to the Request for Proposal (RFP) #92000 issued by the University of Maryland Global Campus (UMGC) for an Outbound Call Center. The addendum provides updates and clarifications to the original RFP, including changes to the scope of work, proposal submission requirements, and the evaluation process. The RFP seeks a contractor to provide outbound call center services to support UMGC's student enrollment and retention efforts. The contract term is for an initial period of one year with up to four one-year renewal options. Key dates include a proposal due date of May 13, 2022 and an anticipated contract award date of June 1, 2022.
The addendum outlines specific pricing requirements, including the need for offerors to provide fixed monthly rates for the core outbound call center services as well as any additional services. It also notes that this procurement is not subject to any small business or veteran-owned business set-aside programs. While there is no incumbent contractor currently providing these services, the addendum provides background on UMGC's existing call center operations and the university's objectives for enhancing its outreach capabilities through this new contract.
View the file
Other files
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Skip to content
| New Vendor? Register Now | |
| Vendor Search | |
| Public Solicitations | |
| Public Contracts |
Accessibility
Close
Contrast Level Choice
Default Darker
Notifications
| Navigate to the previous page |
| Access to navigation history |
Login
Reason :
Cancel Confirm
Close messages
Close messages InfoFields marked by an asterisk * are mandatory
InfoExpected date format: M/d/yyyy
Welcome to eMaryland Marketplace Advantage (eMMA) eMMA is Maryland's new online procurement platform used to connect the vendor community with contracting opportunities from state, county, and local government entities. Registered vendors will receive notices of bid opportunities, can submit bid responses online, and may obtain bid results online.
Qualified vendors may also complete the self-certification process for the Small Business Reserve (SBR) Program and Veteran-owned Small Business Enterprise (VSBE) Program.
eMMA facilitates an open, transparent, and efficient procurement process. We look forward to doing business with you!
Additional information can be found in the Frequently Asked Questions and Quick Reference Guides. Any questions please contact the eMMA Help Desk at eMMA.helpdesk@maryland.gov.
For additional training and resources, please go to the Maryland Procurement Academy homepage at State of Maryland eMMA Training
LOGIN
Login*
Password*
| Login | |
| State SSO Login (login.md.gov) | MDoT SSO Login(MSAzure) |
Lost your password?
| New Vendor? Register Now | |
| Public Solicitations | |
| Public Contracts | |
| Vendor Search |
Hide TabsDisplay Tabs
Hide TabsDisplay Tabs eMaryland Marketplace Advantage (eMMA) v5.0 ©
| Site map |
| Legal mentions |
File details come from the government source that posted it. Updated .