Addendum_1_RFP_25_PR_8968_Management_Services_for_Temporary_Staffing.pdf

April 8, 2026

To: All Prospective Proposers

From: Chuvala McFarlane, Sr. Buyer – Strategic Sourcing

Subject: Addendum No. 1, RFP 25 PR 8968

Management Services for Temporary Staffing

This addendum is issued to address questions received, provide clarifications, revise the original solicitation document, and release attachments (as applicable).

The original solicitation documents shall remain in full force and effect, except as modified herein, which shall take precedence over any contrary provisions in the prior documents.

Proposer must acknowledge in their submittal that they have received this Addendum, or the offer may be considered non-responsive. Sign and Date the Addenda form and submit the completed form with your proposal. If you have questions regarding this Addendum, please contact the buyer of record at cmcfarlane@ouc.com.

SEE EXHIBIT A ATTACHED FOR QUESTIONS AND RESPONSES

1. PROPOSAL DUE DATE EXTENSION: The proposal due date has been extended to April 29, 2026, 2:00 PM EST.

2. CLARIFICATIONS:

1. Service Model Clarification.

OUC is seeking a comprehensive contingent workforce solution that includes centralized program management capabilities.

The selected proposer will be responsible for delivering and managing the full scope of services outlined in the RFP. This includes coordination of contingent workforce services across multiple labor categories and may include staffing services, payrolling/employer-of-record services, and management of a network of qualified suppliers.

Proposers should demonstrate their ability to support a structured workforce program with centralized oversight, consistent service delivery, and accountability across all services provided. The selected vendor will remain fully accountable for all services, including those performed by any subcontractors or suppliers.

2. Pricing Structure Clarification (Attachment B)

All proposers must complete Attachment B - Price Schedule in accordance with the structure provided. The price schedule defines the required pricing approach, including labor categories, markup components, and MSP program-related fees.

Proposers must provide a detailed breakdown of all pricing elements and clearly indicate whether fees are embedded within markups or presented separately.

Proposals must conform to the format provided in Attachment B. Alternative pricing formats may not be considered.

3. Technology/VMS Expectations

OUC expects proposers to provide a technology-enabled solution to support program operations and service delivery.

Proposers should describe any vendor management system (VMS) or similar platform used to support workflow management, reporting, and overall program administration consistent with the requirements outlined in the RFP.

OUC is not prescribing a specific system, platform, or deployment model; provided they meet the requirements outlined in the RFP.

Note:

There shall be no communication between the proposer, their employees or subcontractors concerning this solicitation to anyone within OUC except the buyer of record.

***End of Addendum No. 1***

Exhibit A Questions and Responses

Reference Page Details/Questions OUC Response 1 When and how will the award for the bid be announced? Please monitor VendorLink system for any documents and information pertaining to the RFP.

2 If there's an incumbent provider, why (or why not) are they invited to respond? Yes and yes, the opportunity is open for any qualified vendor to submit a proposal to provide services to OUC.

3 Can I email my proposal to OUC? No. The proposal must be submitted electronically via VendorLink. Only 1 submission per vendor.

Please confirm that electronic signatures are acceptable for the Statement of Public Entity Crimes and Dispute Disclosure Forms. Yes.

5 Given that submission is electronic, must the Statement on Public Entity Crimes be notarized? Yes.

I wanted to confirm whether this solicitation is intended for staffing providers, or if OUC is seeking a Managed Service Provider (MSP) to oversee and manage multiple staffing vendors.

This solicitation is intended to identify a single provider responsible for delivering and managing a comprehensive contingent workforce solution. The solution includes staffing services and may also include managemnet of multiple staffing vendors (supplier network) , payroll/employer-of-records services, and program administration. Proposers should demostrate their ability to support a structured workforce program, including supplier managemnet and associated technology solutions ( e.g., VMS), as applicableand consistent with the requiremnets of the RFP.

Attachment E, requirement 2.2.1-10 asks that companies licensed to do business in Florida provide proof of registration with the Florida Department of State. This appears to be a site for Florida-based companies only. Is a Florida tax number (RT number) and Business Partner number sufficient? The awarded vendor must be licensed to conduct business through Florida Division of Corporations via www.sunbiz.org. Also refer to Section 3.22 of the RFP.

8 Is this a new contract or renewal of an existing contract? There is an existing contract.

9 If there is an existing contract, could you please share the names of the current vendors and their pricing?

ACRO Service Corporation. A request for records is done through a public records request. If you would like to submit a public records request, please contact Records Custodian recordscustodian@ouc.com.

10 In order to be considered responsive for this solicitation, is it mandatory to bid on all positions? Yes.

11 What is the estimated budget for this contract?

A defined budget has not been established for this contract. Spend is demand -driven and will be based on historical utilization, workforce needs, and operational priorities. Vendors should anticipate variability in volume based on the business requirements.

12 Is it mandatory to subcontract?

Subcontracting is not mandatory for this contract. However, proposers should demonstrate their ability to support the full scope of services outlined in the RFP, which may include managing and coordinating a network suppliers a managed Service provider (MSP) model, vendors are expected to be able to manage and leverage a network of qualified suppliers to support contingent workforce needs. The primary vendor will remain fully accountable for all suppliers' performance and compliance.

Could you please provide information on the daily duration of shifts required for the necessary professions? For example, the number of hours per day?

Shift and schedule will vary depending on the role, department, and operational needs. Generally, daily shifts typically range from 8 to 10 hrs, or alternative schedules may apply based on the position and business requirements.

14 Section 2.2.1 (Bidder Information )

Section 2.2.1 (Bidder Information ) of the RFP requests that bidders provide “licenses obtained to conduct business with OUC,” however the document does not specify which particular licenses are required. Could you please confirm if there are any specific state, local, or industry licenses that bidders must hold or submit as part of the proposal? The awarded vendor must be licensed to conduct business through Florida Division of Corporations via www.sunbiz.org. Also refer to Section 3.22 of the RFP.

Section 4 of Attachment B (Price Schedule)

Requirements & Specifications page 19. - System availability 3.0

Section 4 of Attachment B (Price Schedule) references MSP Program Fees including an MSP Management Fee, VMS Platform Fee, Implementation Fee, and Annual Program Administration Fee. Could you please clarify whether OUC currently utilizes an existing Vendor Management System (VMS), or if the selected MSP is expected to provide and manage a VMS platform as part of the program?

Vendors are required to provide a detailed breakdown of all MSP program-related fees in Attachment B, Price Schedule, including the basis of calculation (e.g., percentage markup, flat fee, per transaction), and to clearly indicate whether such fees are embedded within markups or priced separately. OUC is not providing details regarding current systems or technology as part of this solicitation. Proposers should describe how they will meet the system, reporting, and workflow requirements outlined in the RFP, includingany technology or platform utilized to support service delivery.

16 Who are previous incumbents on this project? ACRO Service Corporation.

17 What was the annual spend for the previous year on this Project? OUC is not providing historical spend data as a part of this solicitation. Proposers should base their responses on the scope and requirements outlined in the RFP.

18 If this is a new contract, what is the anticipated budget for this contract?

A defined budget has not been established for this contract. Spend is demand -driven and will be based on historical utilization, workforce needs, and operational priorities. Vendors should anticipate variability in volume based on the business requirements.

19 Is this RFP intended for a single-vendor award or multiple-vendor awards?

OUC intends to award the contract to a single primary provider capable of delivering and managing the full scope of the services outlined in the RFP. Proposers should demonstrate their ability to provide a comprehensive solution, including management of staffing service and related program requirements and systems.

20 3.18 Bid Bond 14 Is bid bond required under this RFP? No, per page 1 of the RFP document. A Bid Bond is not required.

21 3.19 Payment and Performance Bond 14 Is a Payment and Performance Bond required under this RFP? No, per page 1 of the RFP document. A Performance Bond is not required.

22 Proposal Submittal Format & Checklist 17

As stated, “Provide a written signature on all original forms and, when required, a notary stamp. Scan and upload these forms with the proposal.” Does this mean we must physically sign the forms and then scan and upload them with the proposal? See response #4 and #5 above.

23 Attachment B – Price Schedule 23 Where should the information from Attachment B (Price Schedule) be included? Should it be submitted as part of the technical proposal or as a separate document?

Per page 23 of the RFP document. Upload the completed Excel file as a separate attachment in VendorLink. (Do Not convert spreadsheet to portable format document (pdf) or password protect.)

DO NOT INCLUDE Excel Price Schedule or any pricing information within the vendors Technical Proposal. Include the signed Attachment B: Price Schedule Certification in the Technical Proposal under Tab 4 upon submission.

24 1.4 Minimum Bidder Qualifications 5 When OUC refers to “vendor management services,” does this refer to MSP/VMS experience or experience as a temporary staffing firm/employer?

For purposes of this solicitation, Vendor Management Services refers to the proposer's experience in delivering and managing contingent workforce services of similar scope and scale.

This may include staffing, payrolling/employer-of-record services, coordination of workforce delivery, and the use of systems or tools to support program management. Proposers should demonstrate relevant experience based on their service delivery model, including their ability to support a consistent, compliant, and scalable workforce solution, as well as any applicable technology or reporting capabilities aligned with the requirements outlined in the RFP.

25 1.4 Minimum Bidder Qualifications 5 Where in the proposal should we address the Minimum Bidder Qualifications section?

Attachment F has been posted to VendorLink for vendor usage and response. Upload the completed Excel file as a separate attachment in VendorLink. (Do Not convert spreadsheet to portable format document (pdf) or password protect.)

26 Attachment D Are we required to complete Sheet 2 in Attachment D as well?

A revised Attachment D has been posted to VendorLink for vendor usage and response. Upload the completed Excel file as a separate attachment in VendorLink. (Do Not convert spreadsheet to portable format document (pdf) or password protect.)

Exhibit 1 – Information Security Requirements & Information Requests for RFPs Are we required to respond to the questions listed in Exhibit 1 as part of the proposal submission? No. Per page 26 of the RFP. "The exhibits serve an informational purpose for the vendors to know OUC’s policy, standards and terms expected to be accepted for the agreement."

Exhibit 2 – Terms and Conditions Principles for a Cloud Hosted Solution Are vendors required to respond to or address the items listed in Exhibit 2 as part of the proposal submission? No. Per page 26 of the RFP. "The exhibits serve an informational purpose for the vendors to know OUC’s policy, standards and terms expected to be accepted for the agreement."

Exhibit 3 – Sample OUC Software License Terms and Conditions (Rev. 5- 21-21) Are vendors required to respond to or acknowledge Exhibit 3 as part of the proposal submission? Per page 26 of the RFP. "The exhibits serve an informational purpose for the vendors to know OUC’s policy, standards and terms expected to be accepted for the agreement."

30 3.9 Exceptions 11 We are unable to download the Exceptions Form as the link is not opening. Could you please provide the correct form or working link? Compliance Forms have been uploaded to VendorLink as a separate file titled Compliance Forms for vendor download and usage.

31 Attachment A - Scope 19 Could you please clarify the type of solicitation? Is this primarily a Temporary Staffing, MSP, or VMS type RFP? Is providing a VMS platform mandatory under this RFP?

This Solicitation is intended to establish a contract with a single provider responsible for delivering and managing a comprehensive contingent workforce The scope includes temporary staffing, payroll/employer of records services, and program management. While OUC is not prescribing a specific delivery model, proposers should demonstrate their ability to support a structured workforce program, including a supplier management and associated technology solutions ( e.g., VMS), as applicable.

Attachment A, p. 19; Attachment B Price Schedule

The RFP references "names of all staffing firms" as a billing requirement (p. 20), implying a multi-supplier model exists, but provides no details on the current supplier network. If an active supplier network exists today, how many staffing suppliers are currently engaged, and what percentage of total spend or fills do the top five suppliers represent? Will OUC require supplier carryover, or is an open supplier optimization expected at transition?

This Solicitation is intended to establish a contract with a single provider responsible for delivering and managing a comprehensive contingent workforce The scope includes temporary staffing, payroll/employer of records services, and program managemnet. While OUC is not prescribinga specific delivery model, proposers should demonstrate their ability to support a structured workforce program, including a supplier management and associated technology solutions ( e.g., VMS), as applicable.

Attachment A, Requirements & Specifications, pp. 19–22

The RFP references multiple job categories but provides no titles, descriptions, or skill requirements. Please provide a detailed list of job titles and descriptions for all roles anticipated under this contract.

OUC has defined labor categories within the RFP to represent the types of roles anticipated under this contract. OUC is not providing additional details regarding specific job titles or detailed role descriptions as part of this solicitation. Proposers should be prepared to support a broad range of roles across all labor categories outlined in the RFP.

34 Attachment A, Requirement 19c, p. 22 page 21-22

The RFP references safety-sensitive positions requiring 10-panel drug screens and physicals but does not identify which roles carry this designation. Please detail the skilled trades roles anticipated under this contract by craft (e.g., lineworkers, substation technicians, water plant operators, mechanics), including any applicable license or certification requirements, CDL/DOT applicability, and which roles are classified as safety-sensitive and therefore subject to 10-panel drug screening and physical exam requirements.

As outlined in the RFP, all contractors are subject to drug testing as part of the standard pre-employment screening requirements.

Positions designated as safety-sensitive will be identified at the time of request based on the operational and regulatory requirements. For those roles, additional requirements, including 10-panel drug screening and physicals, will apply as specified in the RFP and as required by the assigned work location. The RFP does not define a fixed list of safety-sensitive roles, as positions may vary. Proposers should demonstrate their ability to support all applicable screening compliance and onboarding requirements as defined for each assignment.

Attachment A, Scope of Services p. 19;

Requirement 21 (Employer of Record),

p. 22

The RFP requires the vendor to be the "sole employer of record" for all temporary personnel (Requirement 21) while also referencing direct hire and independent contractor management. Additionally, payrolling/EOR is listed as an in-scope service but no volume or exclusion parameters are defined. Please confirm the expected service delivery model:

specifically whether OUC expects (a) a supplier-neutral MSP only, (b) MSP with in-house staffing capability, and/or (c) MSP with EOR/payrolling for pre-identified talent. If payrolling/EOR is in scope, please also indicate what percentage of current assignments involve pre-identified workers, anticipated volume under the new contract, and whether any role categories or departments are intended to be excluded from the EOR model.

The RFP includes a range of contingent workforce services, including temporary staffing, employer-of-record (EOR)/payrolling services, independent contractor management, and direct-hire support. The company is not prescribing a specific service delivery model (E.g., supplier-neutral MSP, MSP with staffing capabilities, or other structures). Proposers should describe their approach based on their capabilities and how they will meet the RFP requirements. EOR /payrolling services are within scope; however, OUC has not defined specific volumes, percentages, or exclusions. Proposers should demonstrate their ability to support varying levels of service demand, including pre-identified candidates, as applicable.

Attachment A, Requirements 13 and 14,

p. 21

IC assessments, 1099 compliance, and hold harmless agreements are listed as requirements but no volume, frequency, or departmental context is provided. Please confirm the anticipated volumes for independent contractor (IC) assessments, agent-of-record services, and 1099 compliance management. Additionally, please identify any roles, departments, or project types where IC engagement is most frequent, as this directly impacts compliance program design and risk exposure.

Independent contractor (IC) assessments, compliance, and agent-of-record services are included within the scope of the RFP. OUC has not defined specific volumes, frequency, or usage by role or department. Proposers should demonstrate their ability to support varying levels of IC engagement and to ensure compliant classification and management in accordance with applicable laws and regulations.

Exhibit 1, p. 1; Exhibit 2, p. 3; RFP p. 26 (Attachment E note)

Exhibit 1 states the security questionnaire applies to shortlisted vendors, but Exhibit 2 cloud terms appear to apply broadly. Exhibit 1 (Information Security Requirements, p. 1–2) and Exhibit 2 (Cloud Hosting Terms & Conditions, p. 3–6) are referenced as informational for all vendors. Please confirm whether all bidders proposing a cloud-hosted VMS are required to complete the full security questionnaire at proposal submission, or only shortlisted vendors. Additionally, please clarify whether an on-premise VMS deployment would be considered acceptable.

All Proposers are required to complete the security questionnaire at proposal submission.

OUC has not prescribed a specific system architecture or deployment model. Proposers may propose either a cloud-hosted or on-premises solution based on their standard offering, provided it meets the functionality and performance requirements outlined in the RFP.

Attachment B (Price Schedule — Excel); Attachment A, Requirement 4 (Detailed Usage Billing), p. 20

The billing requirements reference "all billing from staffing firms" as a line item, suggesting a consolidated markup or pass-through model, but the fee structure is not defined. Will OUC require the MSP to establish and enforce a standard bill rate/markup structure across all subvendor staffing suppliers, or will supplier rates be negotiated independently? Please clarify whether the MSP management fee is expected to be embedded in the bill rate (markup model) or invoiced separately as a program management fee.

Pricing should be provided in accordance with the structure outlined in the RFP Pricing Schedule. The pricing schedule defines the required markup structure and applicable program fee. Proposers should complete the pricing schedule as provided, including identification of any embedded and separate fees, as applicable.

39 Attachment A, Requirement 22b, p. 22

The language is permissive ("if there is a fee") but given OUC's Florida Public Records obligations, data return at no cost would be more consistent with the overall compliance framework. Requirement 22b (p. 22) states that if there is a fee for the return of OUC data upon contract expiration, the amount must be described in the proposal and included in the final agreement. Please confirm whether OUC will accept data return fees, or whether this is expected to be a no-cost obligation of the vendor.

As outlined on page 22, section 22b, of the RFP, proposers must disclose any fees associated with the return of OUC data at contract expiration, including any and all applicable requirements. OUC has not prescribed that such services be provided at no cost. Data must be returned in a useable, standard format. For example, data is not considered usable if a specialized software or key is needed to read or understand the data. Standard format examples include CSV (Comma-Separated Values) or Adobe PDF.

Exhibit 3, GC, pp. 7–9; Exhibit 2, pp.

3–6; RFP Section 1.6, p. 5

Exhibit 3, GC (pp. 7–9) contains terms structured for an on-premise perpetual software license, including physical delivery, installation, source code escrow, and backup media — none of which apply to a cloud-hosted SaaS VMS. Exhibit 2 (Cloud Hosting Terms & Conditions) appears to already contemplate a hosted delivery model. Please confirm that OUC will replace GC with Staff Aug and SaaS-appropriate terms covering uptime SLAs, subscription-based fees, cloud data security, and data portability rights, and confirm that Exhibit 2 - not Exhibit 3 GC - governs for vendors proposing a cloud-hosted solution.

Per page 5, Section 1.6. The vendor shall review the OUC’s terms and conditions provided (refer to attachment E).

In addition, the vendor must provide all applicable ancillary agreements of their proprietary and/or third party tools used for the services, for OUC’s attorneys review, such as: Master Software License Agreement, SaaS Agreement, Maintenance and Support Service Agreement, Service Level Agreement, Software Terms, etc. or others (as applicable).

41 RFP Section 3.9, pg. 11 The link to the Exceptions form is not working. Please provide a copy of this form. Compliance Forms have been uploaded to VendorLink as a separate file titled Compliance Forms for vendor download and use.

Attachment B: Price Schedule, RFP pg.

23 Should the Price Schedule Certification be provided in Tab 4 of the Technical Proposal?

Per page 23 of the RFP document. Upload the completed Excel file as a separate attachment in VendorLink. (Do Not convert spreadsheet to portable format document (pdf) or password protect.)

DO NOT INCLUDE Excel Price Schedule or any pricing information within the vendors Technical Proposal. Include the signed Attachment B: Price Schedule Certification in the Technical Proposal under Tab 4 upon submission.

43 RFP Section 3.5, pg. 11 The RFP instructs to “separate and identify each part of the submission...with a divider separation page” (RFP Section 3.5, pg. 11). Since this proposal will be submitted electronically, is it acceptable NOT to include divider pages?

Divider pages are necessary to clearly identify the sections of the submitted proposal. In addition, bookmarks in the pdf may also be used for ease of review of the electronic proposal submission.

Scope of Work Summary and Attachment A - Page 5 and Page 19 Onwards Can you confirm the anticipated spend for this contract, or the volume of recruitment requirements?

OUC has not defined or guaranteed a specific contract value or volume of recruitment requirements. Proposers should be prepared to support varying levels of demand based on business needs.

45 Can you provide the last 12 months of total spend? OUC is not providing historical spend data as part of this solicitation. Proposers should base their responses on the scope of their requirements aligned in that RFP.

46 What is your current recruitment solution, and why are you coming to tender at this time?

This RFP is being issued as part of OUC’s standard procurement practices, including the upcoming expiration of the current contract, to ensure continued alignment with business needs and a competitive sourcing process.

47 Is there a supply chain in place, and if so, would you seek to retain the suppliers?

For purposes of this solicitation, OUC does not currently maintain a formal supply network under the existing contract. The RFP does not prescribe a specific supply or structure or retention approach. Proposers should describe their approach to supplier onboarding, vetting and management consistent with their service model and the RFP requirements.

48 What percentage of fills are via direct referrals?

OUC has not defined or is not providing specific metrics related to sourcing channels, including direct referrals. As part of this solicitation, proposers should demonstrate their ability to support multiple sourcing methods, including pre-identifying candidates as applicable.

49 Please can you confirm the agreed KPI/SLA arrangements with your current provider?

OUC is not providing details regarding current KPI/SLA arrangements as part of this solicitation. Proposers should describe their approach to performance management, including key performance indicators (KPIs), service level agreements (SLAs), and reporting mechanisms, consistent with the requirements outlined in the RFP.

50 How many temporary workers do you engage at any one time? What is their average tenure?

OUC has not defined or is not providing volumes, headcount, or assignment duration metrics as part of this solicitation. Proposers should be prepared to support varying levels of demand and assignment durations based on business needs.

51 How many hires do you make per annum?

OUC has not defined or is not providing volumes, headcount, or assignment duration metrics as part of this solicitation. Proposers should be prepared to support varying levels of recruitment and staffing activities across the services outlined in the RFP and assignment durations based on business needs.

52 What are the average number of new requirements released and new hires per month?

OUC has not defined or is not providing specific metrics related to requisition volumes or hiring activity as part of this solicitation. Proposers should be prepared to support varying levels of demand across all services outlined in the RFP.

Can the incumbent population be migrated to the new MSP provider? If so, is it the whole population or a percentage? Are there any contractual constraints to migrating these workers?

To the extent there are active contingent workers at the time of transition, proposers should describe their approach to onboarding and transitioning those workers in a compliant and seamless manner, where applicable. OUC has not defined a specific scope or percentage of workers to be transitioned and is not prescribing a required transition approach. Proposers should outline their methodology consistent with the RFP requirements and applicable law.

54 Are you expecting a growth in numbers over the next 1-2 years?

OUC has not defined or is not providing projections regarding future growth in demand as part of this solicitation. Proposers should be prepared to support varying levels of demand based on business needs.

55 Are security clearances required for the current workforce?

Security clearance is not a standard requirement for roles under this contract. OUC requires standard background screening, including criminal background checks, as outlined in the RFP. Additional requirements, if applicable, will be defined at the time of the request based on specific role needs.

56 Do you require any on-site presence?

Contingent workers may be required to work onsite, hybrid, or remote, based on the nature of the assignment.

OUC does not prescribe a fixed on-site requirement for the proposer’s support team. However, proposers should describe their approach to providing on-site and remote support, as appropriate, to effectively deliver the service outlined in the RFP.

57 How are time and attendance currently tracked?

OUC is not providing details regarding current time and attendance tracking processes as part of this solicitation. Proposers should describe their approach and capabilities for time and attendance tracking, including how their solution supports accuracy reporting and compliance in alignment with the requirements outlined in the RFP.

Based on the workforce categories OUC has provided, what is the weighted percentage by volume? For the craft positions, what type of craft are we looking at specifically?

OUC has not defined or is not providing specific volume distribution by labor category as part of this solicitation. The labor categories provided and intended as broad groupings and are not exhaustive or limited to specific roles. Proposers should demonstrate their ability to support a range of positions within each category based on business needs.

What percentage of the roles are driving (OUC vehicles) vs stationary? What is the percentage of OUC vehicles vs employee personal vehicles?

OUC has not defined or is not providing specific metrics related to driving requirements or vehicle usage as part of the solicitation. Driving requirements, including the use of OUC or personal vehicles, will be determined based on the specific role and operational needs at the time of request. Proposers should demonstrate their ability to support roles with varying requirements, including those that may involve driving responsibility, as applicable.

60 What percentage of the workforce is 1099?

OUC has not defined, nor is it providing, specific metrics related to independent contractor (1099) utilization as part of this solicitation. Proposers should demonstrate their ability to support compliant independent contractor engagement, including assessment, classification, and management, as applicable.

61 What licenses are required to conduct business with OUC? The awarded vendor must be licensed to conduct business through Florida Division of Corporations via www.sunbiz.org. Also refer to Section 3.22 of the RFP.

Terms and Conditions - Page 5 and Exhibits 1-3

Please could you confirm which Terms & Conditions we need to review and confirm acceptance of, or provide exceptions to, when submitting our tender response? Refer to Section 1.6 of the RFP for instructions.

Can OUC confirm which contract the Services will be provided under through the tender and confirm that this contract shall contain all the provisions that you would expect in a contract for the provision of services of this nature? Otherwise, does OUC wish for us to include an appropriate contract within our tender response that can be reviewed by OUC's attorneys? Refer to Section 1.6 of the RFP for instructions.

64 OUC Policies and Procedures 16 The links to the policies and procedures do not work. Please could you provide working links or send them through as separate documents? Use the link to access documents: https://www.ouc.com/doing-business-with-ouc/

Proposal Submittal Format and Checklist 17 Are we are able to respond in our own format, or must we use a format provided by OUC? Use the format provided by OUC. However, supplemental information may be provided as a separate file(s).

66 What does OUC deem as most critical in the response? Technology, pricing, local market/talent, etc.?

Proposals will be evaluated based on the criteria outlined in the RFP. OUC will consider a combination of factors, including overall service delivery approach, ability to meet the scope of the service, technology capabilities, compliance, and pricing. Proposers should ensure their responses address all aspects of the RFP requirements in a comprehensive and integrated manner.

67 For companies that advance to the next stage, is there an opportunity to come in and present in person?

OUC may invite shortlisted proposers to participate in presentations or discussions as part of the evaluation process. Additional details will be provided to selected proposers at that stage.

The link to the Exception Form doesn't work. Please could you provide a new link or send over the exceptions form as a separate document? Compliance Forms have been uploaded to VendorLink as a separate file titled Compliance Forms for vendor download and use.

69 What is the annual spend over last 3 years?

OUC is not providing historical standard data, including multi-year spend, as part of this solicitation. Proposers should base their responses on the scope and requirements outlined in the RFP.

70 Can you share spend per WC code over the same period – or last fiscal year?

OUC is not providing detailed data, including breakdowns by workers' compensation codes, as part of this solicitation. Proposers should base their responses on the scope and requirements outlined in the RFP.

We have been in business 30 + years with several Vendor On Premise contracts currently and spanning that time period.

Will that qualify for vendor management services expertise by your definition?

Proposers must meet the minimum qualification(s) as defined in the RFP. OUC will evaluate proposer experience based on the information provided in their response, including demonstrated experience delivering services comparable in scope and scale to those outlined in the RFP.

72 Section – 1.1 Scope of Work - 5 What is the estimated annual volume of temporary staff OUC expects to utilize under this contract?

OUC has not defined or is not providing estimated volumes of temporary staffing as part of the solicitation. Proposers should be prepared to support varying levels of demand based on the business needs.

Can OUC provide a breakdown of staffing demand by percentage per category (IT, administrative, skilled trades, professional)?

OUC has not defined or is not providing specific demand distribution or percentage breakdown by labor category as part of this solicitation. The labor categories included in the RFP are intended as broad groupings and are not indicative of volume or demand by category. Proposers should demonstrate their ability to support a range of positions across labor categories based on business needs.

74 What are the most critical roles OUC anticipates filling during the first year of the contract?

OUC has not defined specific priority roles as part of the solicitation. Workforce needs may vary across labor categories based on business requirements. Proposers should demonstrate their ability to support a broad range of roles across all categories outlined in the RFP.

75 Does OUC currently use any vendor management system (VMS) or staffing platform?

OUC is not providing details regarding current systems or technology as part of this solicitation. Proposers should describe how they will meet the system, reporting , and workflow requirements outlined in the RFP, including any Vendor Managemnet System (VMS) or technology platform utilized to support service delivery.

76 What is the average duration of temporary assignments?

OUC has not defined or is not providing specific metrics related to assignment duration as part of the solicitation. Assignment durations may vary based on the business needs and the nature of the role. Proposers should be prepared to support a range of assignment durations.

What are the expected service level agreements (SLAs) for staffing requests? Time to submit candidates. Time to fill positions.

OUC has not prescribed a specific service level metric as part of this solicitation. Proposers should describe their approach to service delivery, including proposed service levels for candidate submission, time to fill, and overall responsiveness consistent with industry standards and the requirements outlined in the RFP.

78 Attachment B- PRICE SCHEDULE Do we need to provide any hourly rates for staffing categories?

Proposers are not required to provide hourly pay rates, as outlined in the pricing schedule. Proposers are required to provide markup rates by labor category and disclose all applicable fill components.

79 Will this be a multi-vendor program managed by the MSP or a single supplier model?

OUC intends to award a contract to a single primary provider responsible for delivering and managing the full scope of the service outlined in the RFP. The RFP does not prescribe a specific supplier model; proposers should describe their approach to supplier management and program delivery consistent with their service model.

80 Are there incumbent vendors providing these services today? Yes, OUC currently utilizes incumbent service providers for these services. Additional details regarding incumbent vendors are not being provided as part of this solicitation.

81 What VMS platform does OUC currently use (if any)?

OUC is not providing details regarding current system or technology as part of this solicitation. Proposers should describe how they will meet the system, reporting, and workflow requirements outlined in the RFP, including any Vendor Managemnet System (VMS) or technolofy platform utilized to support service elivery.

If vendors are required to provide a web-based portal, are there specific technical requirements or preferred platforms that OUC expects vendors to use?

OUC does not require vendors to utilize a specific proprietary platform; however, proposers must provide a secure, modern web-based solution that meets the technical and functional requirements outlined in the RFP, including accessibility, security and compliance, reporting and analytics, workflow management, and system integration capabilities.

Will the staffing management platform need to integrate with OUC internal systems? If so, please provide details on integration expectations.

Specific system integrations are not being prescribed as part of this solicitation. Proposer should describe their system integration capabilities and approach to supporting interoperability with client systems, as applicable, and consistent with the requirements outlined in the RFP. Any integrations with OUC's on-premise or cloud environments will be subject to review and approval, and coordinated with OUC's architecture, infrastructure and security teams.

84 What core VMS functionality does OUC consider essential?

Proposers should refer to the system and functional requirements outlined in the RFP. OUC has not defined additional or prioritized VMS functionality beyond those requirements.

Proposals should demonstrate how their solution meets or exceeds the stated requirements.

85 What is the current staffing vendor structure?

OUC is not providing details regarding the current staffing vendor structure as part of this solicitation; proposers should describe their approach to service delivery and program management consistent with their requirements aligned in the RFP.

86 What job categories represent the highest demand?

OUC has not defined or is not providing specific demand levels by labor category as part of this solicitation. Workforce needs may vary across all categories based on business requirements. Proposers should demonstrate their ability to support a broad range of roles across all labor categories outlined in the RFP.

Please confirm if the selected vendor be the sole provider of staffing services, or will the selected vendor manage a panel of staffing vendors who will supply candidates through the system? For purposes of this solicitation, OUC intends to award a contract to a single primary provider responsible for delivering and managing the full scope of the service outlined in the RFP.

88 What response time does OUC expect for candidate submissions?

OUC has not prescribed specific response-time requirements for candidate submissions as part of this solicitation. Proposers should describe their approach to candidate delivery, timeliness, and overall responsiveness consistent with industry standards and the requirements outlined in the RFP.

89 What markup structure does OUC prefer (blended rate vs category markups)?

Pricing should be provided in accordance with the structure outlined in Attachmnet B - Price Schedule. The Price Schedule defines the required pricing approach, including applicable labor categories and markup structure. Proposers must complete the Price Schedule as provided.

90 Will OUC require onsite program management support?

OUC does not prescribe a fixed requirement for on-site program management support. Proposers should describe their approach to providing on-site and/or remote programs management support as appropriate to effectively deliver the service outlined in the RFP.

91 What reporting cadence and metrics are required?

Reporting requirements are outlined in the RFP. OUC has not prescribed specific reporting cadence or metrics. Proposers should describe their reporting approach and capabilities, including the ability to provide timely accessible reporting, consistent with the requiremnets outlined in the RFP.

92 What is the estimated annual spend for contingent labor?

OUC is not providing estimated or historical spend data for contingent labor as part of this solicitation. Proposers should base their responses on the scope and requirements outlined in the RFP.

What challenges has OUC experienced with previous staffing or workforce management programs that it hopes to address through this contract?

OUC is not providing details regarding prior program challenges as part of this solicitation. Proposers should describe how their approach supports an effective scalable, and compliant contingent workforce program, including governance, reporting, supplier management, and continuous improvement practices, consistent with the requirements outlined in the RFP.

94 Program Strategy & Background How has your contingent workforce or talent acquisition strategy evolved since the previous RFP cycle?

OUC is not providing detailed information regarding prior strategies or approaches as part of this solicitation. This RFP reflects OUC's current requirements and objectives for contingent workforce services. Proposers should base their responses on the scope and requirements outlined in the RFP.

95 What organizational changes or priorities prompted the release of this RFP? OUC must adhere to purchasing policies, so a competitive solicitation has to be issued. Our current contract is a term contract, hence the need for the RFP.

In what ways has your organization’s approach to workforce partnerships (MSP, staffing suppliers, payroll providers) changed over the past few years?

OUC is not providing detailed information regarding prior or evolving workforce strategies as part of this solicitation. This RFP reflects OUC's current requirements and approach to contingent workforce services. Proposers should base their responses on the scope and requirements outlined in the RFP.

Are you satisfied with your current MSP partner’s performance? What aspects of the program are working well and what areas would you like to improve?

OUC is not providing details regarding current provider performance as part of this solicitation. This RFP is being issued in accordance with OUC's procurement practices and reflects OUC's current requirements for contingent workforce services. Proposers should base their responses on the scope and requirements outlined in the RFP.

98 What new expectations or priorities should potential partners understand compared to the previous engagement?

OUC has not defined changes relative to prior engagements as part of this solicitation; this RFP reflects OUC’s current expectations and priorities for contingent workforce services.

Proposers should review and respond to the requirements outlined in the RFP.

99 What outcomes will define success for the selected partner in the first 12–24 months?

Success will be defined by the proposer's ability to effectively deliver and manage the full scope of the services outlined in the RFP, including quality of service delivery, responsiveness, compliance, and overall program management. Proposers should demonstrate how they will support OUC workforce needs through a scalable, efficient, and compliant solution, including effective implementation, consistent delivery, and alignment with OUC’s operational needs.

100 Evaluation Process What key differentiators will most influence your decision when selecting a provider?

Proposals will be evaluated based on the criteria outlined in the RFP. OUC will consider a combination of factors, including overall service delivery approach, ability to meet the scope of the services, technology capabilities, compliance, and pricing. Proposers should ensure their responses address all aspects of the RFP requirements in a comprehensive and integrated manner.

101 What capabilities or innovations would make a provider stand out in this process?

Proposers should demonstrate their ability to deliver a comprehensive, efficient and compliant solution aligned with the requirements outlined in the RFP. OUC will consider the overall approach to service delivery, program management, technology, and continuous improvement.

Innovative approaches that enhance service quality, efficiency, and scalability within the scope of the RFP may be considered as part of the evaluation.

102 What gaps in the current or previous solution are you most focused on addressing?

OUC is not providing details regarding current or prior solution gaps as part of this solicitation. The RFP reflects OUC’s current requirements and objectives for contingent workforce services. Proposers should base their responses on the scope and requirements outlined in RFP.

103 Can you share more detail on the evaluation process and timeline, including how providers will be shortlisted? The information requested is not necessary to provide a competitive proposal.

104 How many providers do you anticipate advancing to the final evaluation stage? This information is unknown at this time.

105 Program Scope & Workforce Mix What is the current program headcount and annual spend, and can this be broken down by: a. Temporary staffing b.

Payrolled workers c. Independent contractors d. Direct hire placements

OUC is not providing specific data related to program headcount, spend, or breakdowns by service type as part of this solicitation; proposers should base their responses on the scope and requirements outlined in the RFP.

106 Do you anticipate changes in contingent workforce demand over the next three years?

OUC is not providing historical trends or projections regarding contingent workforce demand as part of this solicitation. Proposers should be prepared to support varying levels of demand based on the business needs.

Does your current provider deliver MSP services only, or do they also provide staffing and/or payrolling services directly to

OUC?

OUC is not providing details regarding current provider's structural service delivery as part of this solicitation. Proposers should describe their approach to delivering the full scope of the services outlined in the RFP.

Do you plan to manage SOW or project-based engagements through the program, or will the scope focus primarily on staff augmentation?

The scope of this solicitation is focused on the services outlined in the RFP. Including staff augmentation and related contingent workforces, services. OUC has not prescribed specific requirements for managing SOW or project-based engagements as part of this solicitation. Proposers should describe their capabilities consistent with the scope defined in the RFP.

Can you provide additional detail regarding the types of roles typically supported through the program, including representative job titles and approximate volumes across major categories (e.g., IT, administrative, professional, skilled trades)?

OUC has defined labor categories within the RFP to represent the type of roles anticipated under this contract. OUC is not providing additional details regarding specific job titles or volume distributions by category as part of this solicitation.

Proposers should be prepared to support a broad range of roles across all labor categories outlined in the RFP.

110 Program Operations What VMS or technology platform is currently used to manage the program?

OUC is not providing details regarding current system or technology as part of this solicitation. Proposers should describe how they will meet the system, reporting, and workflow requirements outlined in the RFP, including any Vendor Management System (VMS) or technology platform utilized to support service delivery.

111 Are there any current pain points with the current VMS technology?

OUC is not providing details regarding current system performance or pain points as part of this solicitation.