Addendum 0004 - Price Matrix.xlsx

CLIN Structure

Enterprise Task Management Software Solution (ETMS2)

Pricing Matrix

Proposed rates for each product/service shall be populated within each tab of this workbook. LCATS shall be fully burdoned labor rates. Each service will automatically calculate based on the number of hours populated in the tab. To provide transparency in pricing, cells in both tables to the left on this tab will be populated with formulas that use the Pricing Assumptions Table and the proposed rates in the requisite cells/tabs.

Baseline and Max Count Total Evaluated Pricing / Evaluated Per User Rate shall be provided using the numbers in the above Pricing Assumptions Table. Total Evaluated Pricing / Evaluated Per User Rate will be validated against the pricing information provided in each tab within this Contract Catalog. Additionally, the Total Evaluated Pricing / Evaluated Per User Rate will only be utilized to compare against other competitiors Total Evaluated Pricing / Evaluated Per User Rate for evaluation purposes.

Pricing in each tab within this Contract Catalog will be the final negotiated rates for that product/service. Due to the fluctuation of the amount of users within any period, the base award will incorporate the actual number of users / organizations for the start of the base period. The Government will be utilizing the proposed pricing from each tab within this Contract Catalog to forumlate the awarded base amount.

&"-,Bold"&16Attachment 0003

LCATS

The Offeror shall use the fully burdened labor categories specified in ETMS2 Contract Catalog. If the Offeror intends to propose any other labor categories that you believe are more consistent with the task(s) specified in the PWS, the Offeror must provide a cross reference matrix with the PWS to ensure your proposal is considered and evaluated. Any use of Key Personnel or other labor categories, not already established in the ETMS2 Contract Catalog, shall be explained in full as to why an existing labor category is impractical to use or the proposal shall be deemed noncompliant. Labor Rates in this table must be fully burdened.

LCAT Descriptions

A Program Manager shall be qualified to perform such tasks as:

o Organizes directs and manages contract operation support functions, involving multiple, complex, and interrelated project tasks; plan and manage the work of information systems project teams.

o Manages teams of contract support personnel at multiple locations.

o Maintains and manages the government interface at the senior levels o Meets with AESMS personnel to formulate and review task plans and deliverable items.

o Ensures conformance with program task schedules and Prices.

o Design and implement information and security standards.

o Manage contract requirements.

o Required to attend technical interchange meetings.

o Manages travel requirements for CONUS and OCONUS locations.

o Formulates and review deliverables.

o Manages and track budget financials.

o Provides program management support to Contractor team.

Project Manager - Intermediate Responsible for the overall management of specific customers' ETMS2 deployment and ensuring that the solution and schedules in the specific delivery are implemented in a timely manner.

o Works with customer management in the evaluation of existing task management goals; and in prioritizing process improvement efforts.

o Works with management personnel in defining and carrying out their role in implementation, and provides advice on evaluation results.

o Assists management personnel in strategic planning, and development of performance measures and indicators.

o Gathers and documents the customer requirements for system configurations.

o Ensures the configuration of customer instances of ETMS2 align with requirements.

o Responsible for supporting coordination of meetings, schedules, documentation and liaison with external customers in the execution of requirements.

o Organizes, directs and coordinates the planning and production of all activities associated with assigned delivery of ETMS2 to individual customerss.

o Sets deadlines, assigns responsibilities, and monitors and summarizes progress of projects.

o Prepares reports for the Government regarding status of projects.

o Demonstrates competent writing and oral communication skills.

o Ensures quality products and services and delivered.

o Conducts System Testing and Evaluation.

System Engineering Lead Acts as a primary point of contact with the AESMS Program Office on the overall technical solution such as:

o Oversees application and system compliance with all DoD security requirements.

o Coordinates design and scale of all application environments and their dependencies across all networks (NIPR/SIPR).

o Manages integration with any and all externally hosted environmental dependencies needed for the application to function.

o Coordinates all system and application maintenance.

o Manages all platform upgrades for customer-facing application and all dependencies.

o Supervises all system backup and restoration procedures.

o Reports all incidents to the COR and facilitates their resolution.

o Acts as primary technical point of contact for all Tier 3 incidents reported by end-users and their resolution.

o Manages application installation and initial configuration for each customer o Manages migration of existing customer data that moves into the application environment.

Intermediate System Engineer Provides System Engineer Support o Perform daily system checks o System monitoring o Troubleshooting o ETS connection support and monitoring o Patching o AESMS managed Accreditation o Scheduled upgrade support and deployment of new TMT builds provided under Software Assurance o Ongoing RADs support if needed o COOP Buildout and Support Information Systems Training Specialist – Intermediate Provides User, Administrator, Senior Leader, Help Desk and Train-the-Trainer training to customer end-users during the deployment phase of their ETMS2 implementation:

o Evaluates training requirements and develops training curriculums to satisfy new training requirements, o Develops training course material and training aids, o Provides classroom and virtual instruction, o Develops metrics and systems to track the success of training programs, o Works with Facilitators to develop training scenarios in the implementation of new processes.

Remote Help Desk Support Service Specialist – Intermediate Provide remote Tier 2 troubleshooting support to ETMS2 end users experiancing issues with the solution. Support may be conducted via phone or email.

o Creation and modification of users/teams.

o SharePoint/Doc Library troubleshooting On-site Help Desk Support Service Specialist – Intermediate Provide Tier 1 & 2 troubleshooting support to ETMS2 end users experiancing issues with the solution. Support may be conducted via phone, email or deskside.

o Creation and modification of users/teams.

o SharePoint/Doc Library troubleshooting.

o Develops specific views, dashboards and reports for customers.

o Provides new user and refresher classroom/virtual training to meet customer continuous training requirements.

o Supports development and refinement of customer business rules and SOP documentation.

o Develops local documents supporting customer ETMS2.

Deliverables

Enterprise Task Management Software Solution (ETMS2)

Program Management

Enterprise Task Management Software Solution (ETMS2)

SaaS Pricing

Enterprise Task Management Software Solution (ETMS2)

*User Count refers to all users managed under this contract not each individual order.

If SaaS pricing is provided, offerors are requested to still provide Prices on the other tabs to show how the SaaS pricing breaksdown in each Price category.

ETMS2 SW Licenses

Enterprise Task Management Software Solution (ETMS2)

*User Count refers to all users managed under this contract not each individual order.

ETMS2 Install & Config

Enterprise Task Management Software Solution (ETMS2)

ETMS2 Training

Enterprise Task Management Software Solution (ETMS2)