A17 RFP A01 PWS IDIQ Final 061021.docx

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Office Furniture and Related Support Services ID/IQ
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63NLRB21R0003
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PERFORMANCE WORK STATEMENT

Indefinite Delivery/Indefinite Quantity (ID/IQ) Office Furniture and Related Support Services Dated: June 10, 2021

1. INTRODUCTION

1.1 BACKGROUND

The National Labor Relations Board (NLRB), Division of Administration, Facilities and Property Branch (FPB) is responsible for the acquisition of office space, furniture and equipment, property management, commodities, goods, and services for the agency.

1.2 OBJECTIVE / SCOPE

The objective of this Indefinite Delivery/Indefinite Quantity (ID/IQ) contract vehicle is primarily for a turnkey solution that includes, but is not limited to, the procurement of office furniture, fixtures, equipment, and related ancillary services to include delivery, installation, storage, project management, interior design, space planning, asset management, transition planning, physical relocation (move services), and removal/excessing/recycling of furniture that is no longer needed. For physical relocation (move services), the Contractor shall provide all personnel, equipment, labor, and other items and services necessary to provide for the relocation of furniture, equipment (to include personal IT equipment such as docking stations/desktop computers, computer monitors, printers, etc.), fixtures and other miscellaneous items located in NLRB office space. The scope of this ID/IQ also includes appliances, furniture cleaning, maintenance, and repairs needed to support each task.

The geographical scope of the work performed includes NLRB’s regional, subregional, and resident offices located throughout the United States, including Puerto Rico and Hawaii.

2. GENERAL REQUIREMENTS

This section describes the general requirements for this effort. The following subsections provide details of various considerations.

2.1 NON-PERSONAL SERVICES

The services and performance required under this ID/IQ are determined to be not inherently governmental. The Contractor shall not perform or give the appearance of performing inherently governmental functions as described in FAR Part Subpart 7.5. The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. All contractor personnel shall identify themselves as contractor personnel in all forms of communication with all entities with whom NLRB has business dealings. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to immediately notify the Contracting Officer.

Contractor personnel working in situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are government officials. All documents or reports produced by the Contractor shall be marked as contractor products or otherwise indicate that contractor participation is disclosed.

2.2. BUSINESS RELATIONS

The Contractor shall successfully integrate and coordinate all activity needed to execute the requirements specified herein. The Contractor shall manage the timeliness, completeness, and quality of the deliverables. The Contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of all tasks (including subcontractors). The Contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all contractor personnel.

2.3 ID/IQ MANAGEMENT

The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to this requirement.

2.4 ID/IQ ADMINISTRATION

The Contractor shall establish processes and assign appropriate resources to effectively administer this ID/IQ. The Contractor shall respond to government requests for contractual actions in a timely fashion. The Contractor shall have a single point of contact between the government and Contractor personnel assigned to support this requirement.

2.5 SUBCONTRACT MANAGEMENT

The Contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime contractor will manage work distribution to ensure there are no organizational conflict of interest (OCI) considerations. Contractors may add subcontractors to their team after notification to the Contracting Officer Representative (COR).

2.6 CONTRACTOR PERSONNEL, DISCIPLINES, AND SPECIALTIES

The Contractor shall accomplish assigned work by employing and utilizing qualified personnel with appropriate combinations of training and skills. The Contractor shall match personnel skills to the work or task with a minimum of under/over employment of resources. The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the ID/IQ.

2.7 TRAINING

The Contractor shall ensure that all its employees have been properly trained and are qualified to perform assigned tasks under this Performance Work Statement (PWS) and all orders. If training requires travel on the part of contractor employees, local travel costs shall be borne by contractor personnel.

2.8 LOCATION

The government will provide access and information to perform the tasks articulated within this PWS and will facilitate the interface of the contractor personnel with other staff as required to complete related tasks. Work will be performed at NLRB Headquarters in Washington, D.C. as well as NLRB’s regional, subregional, and resident offices located throughout the United States including Puerto Rico and Hawaii.

2.9 PERIOD OF PERFORMANCE

The period of performance shall be twelve (12) months from the effective date of the award, with four (4) twelve-month option periods.

2.10 PLACE OF PERFORMANCE

The place of performance will be determined at the time of the order. See paragraph 1.2 for the geographical scope of this ID/IQ.

2.11 HOURS OF WORK

Normal workdays are Monday through Friday except U.S. federal holidays. NLRB employees typically work eight (8) hours per day, 40 hours per week. Core hours of work are from 0900 to 1500 daily. The contractor should be prepared to perform after-hours services, when necessary. Some buildings will not allow delivery, installation, or removal of furniture during normal business hours. Recognized federal holidays are as follows:

New Year’s Day
Labor Day
Martin Luther King, Jr. Day Birthday
Columbus Day
Presidents’ Day
Veterans Day
Memorial Day
Thanksgiving Day
Independence Day
Christmas Day

Any of the above holidays falling on a Saturday will be observed on the preceding Friday; holidays falling on a Sunday will be observed on the following Monday. Any holidays that are declared by Presidential Executive Order shall be observed in the same manner as the holidays listed above.

3. PERFORMANCE OVERVIEW

The government will order supplies, equipment, and services under this ID/IQ by means of task and delivery orders with specifically defined scopes, deliverable products, and schedules. For each order, the government will identify if the Contractor shall conduct an on-site field office verification. NLRB’s regional, subregional, and resident offices vary in size. The number of office suites per location ranges from 2 – 40. The Contractor shall provide all personnel, equipment, transportation, tools, materials, supervision, and supplies necessary to provide the required turnkey solution listed in the task and/or delivery order scope of work

4. PERFORMANCE SPECIFICATIONS AND REQUIREMNENTS

This section describes the requirements for this effort. The following subsections provide details of various considerations on this effort.

4.1 NLRB STANDARDIZED FURNITURE

NLRB offices across the country are primarily comprised of Steelcase products. The Contractor shall be an authorized Steelcase dealer to allow reconfiguration of existing product and ensure warranties are not voided.

4.1.1 Typical Single Office: The Contractor shall provide freestanding furniture elements to match dimensions illustrated in Section 4.1.1.11.

4.1.1.1Provide one right or left L desk with a single grommet in each work surface for wire management. Provide two lockable fixed pedestals per station: (1) box/file pedestal with pencil tray insert and one file/file pedestal. The size of the desk will vary depending on the size of the single office space.
4.1.1.2The Contractor shall provide (1) wood four drawer lateral file cabinet. The

cabinet shall be 24D x 36W x 51 1/4H.

4.1.1.3The Contractor shall provide (1) freestanding 65-inch-high bookcase.
4.1.1.4The Contractor shall provide finishes of which the following shall apply: desk, bookcase and file cabinet shall all be wood with a matching finish, specific finish to be selected.
4.1.1.5The Contractor shall provide (1) fully adjustable ergonomic task chairs, suitable for NLRB’s professional population (i.e. managerial style, that is designed and constructed according to the best current ergonomic principles and at a minimum meets the below specifications. The chair shall provide height adjustable backrest or height adjustable lumbar support, pneumatic seat height adjustment, integrated synchronized tilting mechanism, height and width adjustable arms, casters suited for a carpeted floor surface, and all seating adjustments shall be able to be made from a seated position. The task chair shall have a cushion seat and mesh back. The seat shall be a Grade A or 1 fabric.
4.1.1.6The Contractor shall provide (2) wood framed cushioned seated side/guest chairs. The wood frame finish should match the finish on the furniture elements in the rest of the office and the seat fabric will be Grade A or 1.
4.1.1.7The Contractor shall provide (1) dual monitor arm that clamps onto the edge of work surface (even if a modesty panel is in place) that can swivel and move both vertically and horizontally.
4.1.1.8The Contractor shall provide (1) ergonomic keyboard tray with integrated mouse surface and standard foam wrist rest.
4.1.1.9The Contractor shall provide (1) LED task light with freestanding base. The lamp shall have two settings – high and low with a warm-white light.

4.1.1.10 The Contractor shall provide hardware pulls on all applicable furniture in the office which shall be selected from the contractor’s standard line.

4.1.1.11 Sample floor plans represent typical offices that range from 135 – 200 square feet. Plans represent one office type; other offices may have columns in different placement or not have windows.

4.1.2 Executive Offices: The Contractor shall provide freestanding furniture elements to match dimensions illustrated in Section 4.1.2.15

4.1.2.2Contractor shall provide (1) Executive double pedestal desk (72” x 36”) with a single grommet in work surface for wire management. Desk will have two lockable fixed pedestals: (1) box/box/file pedestal with pencil tray insert and one file/file pedestal.
4.1.2.3Contractor shall provide (1) double pedestal credenza (72" x 24”) with a single grommet for wire management. One pedestal shall be file/file and one pedestal shall be box/box/file.
4.1.2.4The Contractor shall provide (1) wood four drawer lateral file cabinet. The

cabinet shall be 24D x 36W x 51 1/4H.

4.1.2.5 The Contractor shall provide (1) freestanding 65-inch-high bookcase.

4.1.2.6The Contractor shall provide finishes of which the following shall apply: desk, bookcase and file cabinet shall all be wood with a matching finish, specific finish to be selected by NLRB prior to placing the furniture order.
4.1.2.7The Contractor shall provide (1) fully adjustable ergonomic task chair with headrest. The chair shall have adjustable seat depth and lumbar with a leather back and seat.
4.1.2.8Option 1 depicted in 4.1.2.15, the Contractor shall provide (6) wood framed cushioned seated side/guest chairs. The wood frame finish should match the finish on the furniture elements in the rest of the office and the seat fabric will be Grade A or 1.
4.1.2.9Option 2 depicted in 4.1.2.15, the Contractor shall provide (2) wood framed cushioned seated side/guest chairs. The wood frame finish should match the finish on the furniture elements in the rest of the office and the seat fabric will be Grade A or 1.

4.1.2.10 Option 1 depicted in 4.1.2.15, the Contractor shall provide (1) round table with a flat edged wood top and metal base. Table shall be 36 inches.

4.1.2.11 The Contractor shall provide (1) dual monitor arm that clamps onto the edge of work surface (even if a modesty panel is in place) that can swivel and move both vertically and horizontally.

4.1.2.12 The Contractor shall provide (1) ergonomic keyboard tray with integrated mouse surface and standard foam wrist rest.

4.1.2.13 The Contractor shall provide (1) LED task light with freestanding base. The lamp shall have two settings – high and low with a warm-white light.

4.1.2.14 The Contractor shall provide hardware pulls on all applicable furniture in the office which shall be selected from the contractor’s standard line.

4.1.2.15 Sample floor plans represent executive offices that range from 160 – 225 square feet. Plans represent one office type; other offices may have columns in different placement or not have windows.

Option 1 – Regional Director

Option 2 – Assistant Regional Director

4.1.3 Breakroom: The Contractor shall provide freestanding furniture elements to match dimensions illustrated in Section 4.1.3.3.

4.1.3.1The Contractor shall provide a designated number of 36” x 36” tables. The tables will have a laminated top with a matching finish to be selected. Table base will be 36-inch-wide with a platinum metallic base.
4.1.3.2The Contractor shall provide a designated number of chairs for the breakroom tables. The chairs are to have a plastic back, no arms, glides and come with a Grade A or Grade 1 fabric seat.
4.1.3.3Sample floor plans represent typical breakroom that ranges from 125 – 150 square feet. Plans represent one breakroom type; other breakrooms may have columns in different placement or not have windows.

Breakroom - 125 SF

Breakroom - 150 SF

4.1.4 Conference Room: The Contractor shall provide freestanding furniture elements to match dimensions illustrated in Section 4.1.4.3.

4.1.4.1 The Contractor shall, depending on the size of the room, provide a rectangular conference table. The table shall be in a NLRB-selected wood veneer finish and a flat edge. The table shall contain a power channel in the center with 72-inch cord/plug, trim ring, covers, and inserts. The table shall have U shaped 48” x 24” panel bases with platinum metallic feet. Typically, the size of the conference room table is 120” x 48”, however this may vary depending on the size of the room.

4.1.4.2 The Contractor shall provide the corresponding number of chairs (8 or 10) for the two respective conference room set-ups shown in drawings in section 4.1.4.3. The chairs are to be fully adjustable ergonomic task chairs, suitable for NLRB’s professional population (i.e. managerial style, that is designed and constructed according to the best current ergonomic principles and at a minimum meets the below specifications. The chair shall provide height adjustable backrest or height adjustable lumbar support, pneumatic seat height adjustment, integrated synchronized tilting mechanism, height and width adjustable arms, casters suited for a carpeted floor surface, and all seating adjustments shall be able to be made from a seated position. The task chair shall have a cushion seat and mesh back. The seat shall be a Grade A or 1 fabric.

4.1.4.3 Sample floor plans represent conference rooms that range from 150 – 200 square feet. Plans represent one conference room type; other conference rooms may have columns in different placement or not have windows.

Conference Room - 150 SF

Conference Room - 200 SF

4.1.5 File Room: The Contractor shall provide freestanding furniture elements to match dimensions illustrated in Section 4.1.5.2.

4.1.5.1 The Contractor shall provide a to be determined number of 36” W x 18”D x 65”H Lateral File Cabinets. The cabinets will be lockable and contain 1 Fixed Shelf with Lift Up Door and 4 Pull Drawers. The cabinets shall be metal with a to be determined finish.

4.1.5.2 Sample floor plans represent file room that ranges from 150 – 225 square feet. Plans represent one file room type; other file rooms may have columns in different placement or not have windows.

File Room 150 SF

File Room 200 SF

File Room 225 SF

4.1.6 Information Office: The Contractor shall provide freestanding furniture elements to match dimensions illustrated in Section 4.1.6.4.

4.1.6.1 Contractor shall provide (1) 66” x 30” double pedestal desk with a single grommet in work surface for wire management. Desk will have two lockable fixed pedestals: (1) box/box/file pedestal with pencil tray insert and one file/file pedestal.

The Contractor shall provide finishes of which the following shall apply desk and pedestals. Items shall be wood with a matching finish. Prior to placing the order, the contractor shall provide a list of available finishes to NLRB for review and selection

4.1.6.2 The Contractor shall provide (2) wood framed cushioned seated side/guest chairs. The wood frame finish should match the finish on the furniture elements in the rest of the office and the seat fabric will be Grade A or 1.

4.1.6.3 The Contractor shall provide (1) fully adjustable ergonomic task chairs, suitable for NLRB’s professional population (i.e. managerial style, that is designed and constructed according to the best current ergonomic principles and at a minimum meets the below specifications. The chair shall provide height adjustable backrest or height adjustable lumbar support, pneumatic seat height adjustment, integrated synchronized tilting mechanism, height and width adjustable arms, casters suited for a carpeted floor surface, and all seating adjustments shall be able to be made from a seated position. The task chair shall have a cushion seat and mesh back. The seat shall be a Grade A or 1 fabric.

4.1.6.4 Sample floor plans represent information offices that range from 100 – 120 square feet. Plans represent one information office type; other information offices may have columns in different placement or not have windows.

4.1.7 Multi-Purpose Room: The Contractor shall provide freestanding furniture elements to match dimensions illustrated in Section 4.1.7.4.

4.1.7.1 The Contractor shall provide a to be determined number of 60” x 30” nesting tables. The tables will have a flip wood top with a selected specific finish. The tables will also contain the following specifications: T Base, Fixed Height, Casters, Flat Plastic Edge, Modesty Panel, Wire Manager, Flex Ganger, (2) Power, (1) Data, (1) USB, Plug Infeed.

4.1.7.2 The Contractor shall provide a designated number of stackable chairs for the multi-purpose room tables. The chairs are to have textured arms, glides, and a fabric back and seat that come with a Grade A or Grade 1 fabric.

4.1.7.3 The Contractor shall provide a to be determined number of fully adjustable ergonomic task chairs, suitable for NLRB’s professional population (i.e. managerial style, that is designed and constructed according to the best current ergonomic principles and at a minimum meets the below specifications. The chair shall provide height adjustable backrest or height adjustable lumbar support, pneumatic seat height adjustment, integrated synchronized tilting mechanism, height and width adjustable arms, casters suited for a carpeted floor surface, and all seating adjustments shall be able to be made from a seated position. The task chair shall have a cushion seat and mesh back. The seat shall be a Grade A or 1 fabric.

4.1.7.4 Sample floor plans represent multi-purpose rooms that ranges from 300 – 600 square feet. Plans represent one multi-purpose room type; other multi-purpose rooms may have columns in different placement or not have windows.

Multi-Purpose Room - 300 SF

Multi-Purpose Room - 350 SF

Multi-Purpose Room - 500 SF

Multi-Purpose Room - 600 SF

4.1.8 Secure Waiting Area: The Contractor shall provide freestanding furniture elements to match dimensions illustrated in Section 4.1.8.3.

4.1.8.1 The Contractor shall provide a to be determined number of 24” x 24” x 21” four-legged wood side table.

4.1.8.2 The Contractor shall provide a to be determined number of mid-back lounge chairs. The chairs will come in a Grade A or Grade 1 fabric and have a polished chrome base or legs.

4.1.8.3 Sample floor plans represent secured waiting area that ranges from 100 – 125 square feet. Plans represent one secured waiting area type; other secured waiting area may have columns in different placement or not have windows.

Secured Waiting Area - 100 SF

Secured Waiting Area - 125 SF

4.1.9 Workstations: The Contractor shall provide freestanding furniture elements to match dimensions illustrated in Section 4.1.9.8 (36 square feet to 80 square feet). The Contractor shall provide a to be determined number of workstations that meet the following specifications.

4.1.9.1 Structural specifications. All frames shall have base power. Base covers to include both power and data knock outs. Full height tiles or skins shall have a fabric surface. Glass tiles to be clear and tempered. Panels shall be Underwriters Laboratories (UL) listed and National Fire Protection Association (NFPA) classified. System shall contain panel width ranges of “24 – 60”. Panel height shall range from 42-54” and come with an option to be extended to a maximum of 72 inches via a combination of a stack panel(s) and/or a privacy screen. Dividing wall height shall be 42-54” and come with an option to be extended to a maximum of 72 inches via a combination of a stack panel(s) and/or privacy screen. Stack panels and privacy screens shall come in a glass or acrylic option. Station shall just include a painted metal base and top caps.

4.1.9.2 Surface specifications. All surfaces shall be a high-pressure laminate with a PVC edge band. Height adjustable on 1” increments on frame and include appropriate supports. Shall have a 1” gap at the back of each surface for standard plug head and cord passage or grommet holes.

4.1.9.3 Filing and storage. Pedestals and lateral files shall be freestanding units not attached to the work surface. Drawers shall have integrated pull and full drawer extension. Lateral files shall include counterbalance weight and side-to-side filing bars in each file.

4.1.9.4 Lighting elements. Include (1) LED task light per workstation with freestanding base. The lamp shall have two settings – high and low with a warm-white light.

4.1.9.5 Lock and keying specifications. All filing and pedestals shall be keyed alike and have one key number for each workstation. A master key shall be provided to NLRB upon completion of installation.

4.1.9.6 Accessories. (1) ergonomic keyboard tray with integrated mouse surface and standard foam wrist rest. (1) dual monitor arm that clamps onto the edge of work surface that can swivel and move both vertically and horizontally. Tackboard or tackable surface above each length of work surface. One coat hook in each workstation. 4” x 6” name plate with separate sections for name and location. Name tags with downward pin attachment for each workstation, names and locations should be able to be printed and inserted by NLRB.

4.1.9.7 Seating elements. One (1) task chair per workstation. Task chair shall be fully adjustable ergonomic, suitable for NLRB’s professional population (i.e. managerial style, that is designed and constructed according to the best current ergonomic principles and at a minimum meets the below specifications. The chair shall provide height adjustable backrest or height adjustable lumbar support, pneumatic seat height adjustment, integrated synchronized tilting mechanism, height and width adjustable arms, casters suited for a carpeted floor surface, and all seating adjustments shall be able to be made from a seated position. The task chair shall have a cushion seat and mesh back. The seat shall be a Grade A or 1 fabric

4.1.9.8 Sample floor plans represent workstations that range from 48 – 80 square feet. Plans represent workstations type; other workstations may be located along windows.

Workstation - 48 SF

Workstation - 56 SF

Workstation - 64 SF

Workstation - 80 SF

4.2 ADDITIONAL FURNITURE REQUIREMENTS

In addition to standardized office furniture outlined in Section 4.1, the NLRB may order items such as those listed below at indeterminate times and quantities over the contract period. Delivery of these items will be irrespective of the large furniture delivery schedule as agreed upon by NLRB and the Contractor.

· Appliances, to include microwaves, refrigerators with ice maker option, and ice machines

· Bookcases, to include four or five shelves, with finishes matching the selected office furniture

· Three, four, and five drawer lateral file cabinets, lockable, in metal or wood finish.

· Personal protective equipment (PPE) panel extensions for Workstations

· Chair Dolly

· Additional pedestal files

· Additional task chairs

· Additional guest chairs

· Additional nesting tables

· Additional task lights and desk accessories

· Adjustable height desks

· Lounge furniture, seating, and tables

· Conference tables

· Conference chairs

· Metal utility shelving

· Systems furniture

· Privacy screens / panel extensions

· Podiums

· Whiteboards, wall-mounted

· Tack boards, wall-mounted

· Credenzas

· Stools

· Display cases

· Carts for chair and table storage

· A/V cabinets in laminate and wood options

4.3 PROPERTY INSTALLATION, REMOVAL, DISPOSAL, DAMAGE, AND WARRANTY

4.3.1 Special Installation and/or Removal: A segment of NLRB’s regional, subregional, and resident offices are in buildings that require installation and/or removal services to be performed by “union-only” employees. The Contractor shall have the ability to subcontract with “union-only” vendors to support these requirements.

The Contractor shall provide and install floor protection along all delivery and installation routes and on finished floors at origin and destination; any specialty flooring will be additionally covered with plywood protection. The Contractor shall be required to protect all corridors, walls, doorways, elevators along the delivery and installation route with corrugated wall covering material. All protection must be in place prior to any move activity and removed upon completion of the move

4.3.2 Property Removal: The contractor should presume that like furniture and quantities in section (4.1) will need to be removed and recycled if possible or otherwise properly disposed of in accordance with all local, state, and federal guidelines.

4.3.3 Property Disposal: The Contractor shall always maintain a clean and orderly work environment and dispose of shipping materials and packaging at the time of installation. All material must be moved off site by contractor and the contractor is not allowed to use any government or lessor trash dumpsters.

4.3.4 Property Damage: The Contractor shall present a plan to the NLRB setting forth protection methods to minimize damage to corridors and offices during delivery and installation. Areas used as temporary staging areas must be protected from damage, including floor protection, and wall protection to prevent drywall and paint damage. The contractor shall authorize immediate replacement of items that may have been damaged in transit. The contractor is also responsible for any damage of government property, or systems displaced, altered, or damaged during the performance of this contract and must be restored to its original condition at no cost to the NLRB.

4.3.5 Post-Installation: At the conclusion of the installation the contractor shall be responsible for cleaning and removing all debris from the building grounds and dispose at the move contractor’s expense. The contractor shall do a final clean-up/wipe down of agency work areas and furniture where needed.

At the conclusion of installations, a post-installation walkthrough will be performed by the contractor and NLRB. If damage is identified as a result of the move or install, a report must be submitted by the Contractor as to the disposition of the repairs. Restoration of any damage that resulted from the move activities shall be the responsibility of the Contractor. If any damage to the building is identified, NLRB staff and/or building management must be consulted and must approve the Contractor repair methods. If the contractor is not able to repair the damage to the satisfaction of the NLRB staff and/or building management, costs to secure the appropriate trades to perform the repairs will be the responsibility of the contractor.

4.3.6 Property Warranty: A copy of all manufacturers’ warranties shall be included as a deliverable. The contractor shall warrant all materials, workmanship, and equipment against defects for a period of one (1) year beginning on the date of substantial completion except that certain equipment shall be warranted for longer periods as described in manufacturer’s warranties.

4.3.7 Certificate of Insurance: The Contractor shall be responsible for obtaining any insurance required by property owners prior to the start of the install / move. A copy of the certificate shall also be provided to the NLRB.

4.3.8 Permits and Laws: The Contractor shall be responsible for determining, obtaining, and abiding by federal, state, and local laws, rules and regulations related to relocation activities.

4.3.9 Inspection and Acceptance: An inspection shall be jointly accomplished by the contractor and the NLRB Project Manager to establish and complete a punch list. Prior to acceptance, the NLRB Project Manager shall inspect all adjustments made by the Contractor to satisfy the punch list items.

4.4 KEY PERSONNEL

The following positions under this effort are considered key personnel. The Contractor shall provide qualified personnel for the key positions under this contract. The Contractor shall ensure that all its personnel possess the skills, knowledge, training, and certification(s) required to satisfactorily perform all services required by the ID/IQ contract.

· Sr. Project Manager – The Project Manager shall have at least ten (10) years of experience managing large and complex projects in the office furniture industry and experience managing nationwide projects. Other skills required include experience managing projects in federal spaces, the ability to provide detailed reports, the ability to initiate and complete assessments, and the ability to interface with NLRB executives. Experience managing projects in federal space is preferred.

· Jr. Project Manager / Supervisor – The Project Supervisor shall possess a minimum of ten (10) years of experience supervising employees on large and complex projects over extended periods of time. The project supervisor shall have experience managing installation crews within the furniture industry. Other skills required are the ability to interface with NLRB executives on an as needed basis, ability to assess employees’ capabilities, and the ability to provide detailed reports on daily activities.

During the first 90 calendar days of performance, the Contractor shall make no substitutions of key personnel without the approval of the Contracting Officer, unless illness, death, or termination of employment necessitates the substitution. The Contractor shall notify the Contracting Officer as soon as possible after the occurrence of any of these events and provide the information required below.

After the initial 90 calendar day period, the Contractor may propose a substitution. The Contractor shall notify the Contracting Officer in writing of any proposed substitution at least thirty (30) days in advance of the proposed substitution. The Contractor shall provide a detailed explanation of the circumstances necessitating the proposed substitutions, complete resumes for the proposed substitutes, and any additional information requested by the Contracting Officer. The Contractor shall, prior to making any substitution permanent, demonstrate to the satisfaction of the Contracting Officer, that the qualifications of the proposed substitute personnel is equal to or better than the qualifications of the personnel originally identified for the position. The Contracting officer will notify the Contractor within 15 calendar days after receipt of all required information of the decision on proposed substitutions.

4.5 ALL PERSONNEL

The contractor shall be responsible for maintaining a standard of employee competency, conduct, integrity, and sobriety. All personnel shall be required to act in a professional manner while fulfilling this requirement. The Contractor is responsible for the conduct of its employees. All work performed under this contract shall be performed in an expert, professional and workman-like manner. The contractor shall ensure that their employees do not engage in unauthorized use of federal government property. The use of federal government telephones and computer equipment is expressly prohibited.

The following labor categories will be utilized to support orders under the ID/IQ

· Sr. Project Manager

· Jr. Project Manager / Supervisor

· Sr. Project Coordinator

· Jr. Project Coordinator

· Sr. Designer

· Jr. Designer

· Sr. Installer

· Jr. Installer

· Mover / Excessing / Disposer

· Furniture Cleaner / Maintenance / Repair

4.6 GOVERNMENT FURNISHED MATERIALS

The performance of orders under the ID/IQ may require a physical presence to ensure successful performance. The government will provide information, material and forms unique to the government for supporting the tasks. All government unique information related to this requirement, which is necessary for Contractor performance, will be made available to the Contractor. The COR will be the point of contact for identification of any required information to be supplied by the government.

4.7 QUALITY CONTROL PLAN

The Contractor shall prepare and adhere to a Quality Control Plan (QCP). The QCP shall document how the Contractor will meet and comply with the quality standards specified in the PWS and Quality Assurance Surveillance Plan (QASP). At a minimum, the QCP must include a self-inspection plan and an outline of the procedures that the Contractor will use to maintain quality, timeliness, responsiveness, customer satisfaction, and any other requirements set forth in this PWS.

4.8 DOCUMENTATION

Product Data (including Material Safety Data Sheets (MSDS)): The Contractor shall provide to the COR the following: product data, finish samples, maintenance data, MSDS information, and warranties for all materials.

Documents, data files, reports, correspondence, and all other documents and writings, together with any charts, graphs, tables, illustrations, photographs, images, and other illustrative, explanatory, historical documents related thereto or independent thereof, regardless of the medium (or media) by which they were produced, preserved, stored, or created in connection with or for purpose(s) of work performed under this PWS and contract, are property of the government and shall be delivered to the COR promptly, upon request.

The Contractor agrees to assume responsibility for protecting the confidentiality of government records, which are not considered public information. Each Contractor or employee of the Contractor to whom information may be made available or disclosed shall be notified in writing by the Contractor that such information may be disclosed only for purposes and to the extent authorized herein. The Contractor shall not release any information related to this ID/IQ to the public, media, or other unauthorized persons or organizations unless the government has conducted the appropriate security review and granted written approval (e.g. posting information to a public website).

5. PERFORMANCE REQUIREMENTS SUMMARY

Requirements
Performance Standards
Acceptable Quality Level
Method of Surveillance

ID/IQ

Management

Ensure all administrative actions (e.g., responses to administrative inquiry, requests for proposals, etc.,) are performed within the deadlines set forth by the Contracting Officer
100%
Contracting Officer Review
Reporting
Reporting is timely, grammatically correct, and professional in appearance.
100%
CO Review
Close-out Management
Eligible orders begin close-out process within 60 days of being physically completed and paid
100%
Contracting Officer Review

6. ID/IQ DELIVERABLES

Deliverables shall be submitted to the COR designated in the COR appointment letter. All deliverables shall be submitted using Microsoft Office suite of tools (MS Word, MS Excel, MS PowerPoint) or Adobe PDF format, unless otherwise specified by the COR. Electronic submission shall be made via email, unless otherwise agreed to by the COR.

The COR has the right to reject or require correction of any deficiencies found in the deliverables. In the event of a rejected deliverable, the Contractor will be notified in writing by the COR of the specific reasons for rejection.

The following table specifies the deliverables for this requirement

Deliverable Title
Delivery Time
Frequency
ID/IQ Kick-Off Meeting
Within 10 days of ID/IQ Award
Once

Quality Control Plan

Within 15 days of ID/IQ Award
Once
Workload Management Report
Report due 30 days after the end of the period of performance
Annually

Certificate of Insurance

As needed
Per Order

Product Data (including MSDS)

Within one (1) month of specifications being finalized

As needed

Manufacturers’ Warranties
As available
Per Order
Close-Out Request
Contract close-out requests shall be sent to the NLRB within 60 days of physical completion and payment is received for all services rendered. Closeout request shall contain list of payments received and the total and a statement asserting that all deliverables were provided
Per Order

6.1 ID/IQ ORDER DELIVERABLES

Deliverables will be identified in each order placed against the ID/IQ. The individual orders will specify the individual deliverable, due dates, formats, and distribution.

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File details come from the government source that posted it. Updated .