A04-CLEANING__SCOPE_OF_WORK_FINAL_20260721.pdf

United States Department of the Interior

FWS NATIONAL KEY DEER REFUGE

28950 WATSON BOULEVARD

BIG PINE KEY FL 33043-6087

Scope of Work – Janitorial Services

Scope

This Scope of Work (SOW) outlines the requirements for janitorial services at the public restroom facility located adjacent to the National Key Deer Refuge (NKDR) Nature Center at 30587 Overseas Highway, Big

Pine Key, Florida.

The contract includes a base performance period with the option to renew annually for up to four (4) additional years, contingent upon satisfactory performance and the availability of funding.

General Information

Points of Contact

For questions regarding this contract, scheduling, performance requirements, invoice submission, or payment, contact:

When corresponding by email, include the contract number in the subject line.

Facility Location

National Key Deer Refuge Nature Center Public Restrooms

30587 Overseas Highway

Big Pine Key, FL 33043

Project Description

The Florida Keys National Wildlife Refuge Complex maintains public restroom facilities adjacent to the Nature

Center that must be kept clean, sanitary, and safe for visitors and staff. The contractor shall provide all labor necessary to maintain these facilities in accordance with the requirements outlined in this Scope of Work.

All restroom surfaces shall be cleaned using manufacturer-approved products appropriate for each surface type.

Cleaning shall result in a facility that is free of dirt, dust, debris, stains, streaks, smudges, and unpleasant odors while maintaining a sanitary appearance throughout.

The contractor may use the task list provided under Areas to Be Cleaned as a checklist to verify that all required work has been completed during each service visit.

Schedule of Work

The preferred cleaning schedule is Thursday and Saturday of each week. Any changes to the schedule must be approved in advance by the Government Point of Contact.

To minimize disruption to visitors, all cleaning shall be performed outside of the Nature Center's public operating hours.

Nature Center Hours:

Monday–Saturday: 9:00 a.m. – 4:00 p.m.

Authorized Cleaning Hours:

• Monday–Saturday: 6:00 a.m. – 9:00 a.m. or 4:00 p.m. – 8:00 p.m.

• Sunday: Daylight hours only

Building Access and Security

The contractor will be issued restroom keys and gate access codes to perform work outside normal operating hours. Prior to receiving these items, the contractor shall sign a DI-105 Property Receipt acknowledging responsibility for Government-issued property.

All keys and access codes remain the property of the U.S. Fish and Wildlife Service. Keys may not be duplicated and must be returned upon completion or termination of the contract. The contractor is responsible for replacement costs associated with lost keys.

The contractor shall ensure the restroom facility and entrance gate remain secure throughout each cleaning visit.

Upon completion of work, all doors and windows shall be locked and the entrance gate secured.

Cleaning Products

To protect employees and visitors who may have sensitivities to chemical odors, only low-odor cleaning products approved by the Government may be used.

Whenever practical, environmentally preferable ("green") cleaning products shall be used. The Government will provide standard janitorial supplies. The contractor must submit a current Safety Data Sheet (SDS) for any cleaning product not supplied by the Government before it is brought on site.

Performance Standard

All areas identified in this Scope of Work shall be maintained in a clean, sanitary, and professional condition.

Upon completion of each service visit, surfaces shall be free of dust, dirt, debris, fingerprints, smudges, streaks, stains, cobwebs, and objectionable odors. High-touch surfaces shall be cleaned and disinfected using approved antibacterial/antiviral products.

The contractor shall immediately notify the Government Point of Contact of any damaged equipment, malfunctioning building systems (including HVAC), vandalism, theft, plumbing issues, or conditions requiring maintenance beyond routine cleaning.

AREAS TO BE CLEANED

The contractor shall perform the following tasks:

Daily (Each Service Visit)

Floors

• Sweep and wet mop all restroom floors.

• Remove dirt, mud, dust, insects, debris, and shoe scuff marks.

• Clean corners and edges where debris accumulates.

Toilets and Urinal

• Clean and disinfect all toilets and the urinal, including bowls, rims, seats, lids, exterior surfaces, and flush handles.

• Replace urinal deodorizer as needed.

Sinks and Countertops

• Clean and disinfect all sinks, faucets, and countertops.

• Remove soap residue, water spots, fingerprints, and stains.

Mirrors

• Clean all mirrors using glass cleaner.

• Leave surfaces free of streaks and smudges.

Stalls and Doors

• Clean and disinfect stall partitions, doors, handles, latches, and entrance door handles.

• Remove fingerprints, dirt, and grime from interior and exterior surfaces.

High-Touch Surfaces

Clean and disinfect:

• Light switches

• Soap dispensers

• Paper towel dispensers

• Toilet paper dispensers

• Baby changing stations

• Hand dryers

• Stainless steel fixtures

• Signs

• Handrails

Trash and Sanitary Waste

• Empty all trash receptacles.

• Empty sanitary disposal bins and replace liners.

• Replace trash liners as necessary.

• Dispose of waste in the designated dumpster.

Restocking

Maintain adequate supplies of:

• Toilet paper (including spare roll in each dispenser)

• Paper towels

• Liquid soap

• Sanitary disposal liners

Walls

• Spot clean walls to remove dirt, spider webs, insects, and marks.

• Disinfect high-touch wall surfaces as needed.

Weekly

• Clean HVAC unit exterior.

• Vacuum or clean HVAC filters.

• Remove insects from light fixtures.

• Remove cobwebs and dust from ceilings and corners.

• Perform high dusting of all accessible surfaces.

As Needed

• Report damaged fixtures, plumbing leaks, HVAC problems, vandalism, graffiti, or maintenance issues immediately to the Government Point of Contact.

• Notify the Government when janitorial supplies require replenishment.

• Clean spills or other unsanitary conditions encountered during service.