A.02- Performance Work Statement IDS 12SEP24.pdf
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- 81st Readiness Division (RD) Intrusion Detection System (IDS) Preventative and Corrective Maintenance Services Federal contract opportunity
- Solicitation number
- W912HP24Q1002
About this file
This document is a Performance Work Statement (PWS) for an Indefinite Delivery/Indefinite Quantity (IDIQ) contract to provide Intrusion Detection System (IDS) Preventative and Corrective Maintenance Services for the 81st Readiness Division (RD) across 9 states and Puerto Rico. The contractor shall be responsible for IDS preventative maintenance, preventative maintenance inspections, and corrective maintenance. The period of performance is for one base period of 12 months with four 12-month option periods. The work will be performed at facilities owned and supported by the 81st RD, with the contractor required to respond within the 10 specified regions. The contract has specific requirements for technician qualifications, safety, quality control, and government oversight. The PWS also includes a Performance Requirements Summary and details on deliverables such as schedules, reports, and invoicing procedures.
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PERFORMANCE WORK STATEMENT (PWS)
12 September 2024
81st Readiness Division (RD) Directorate of Emergency Services (DES) Intrusion Detection Systems (IDS) Preventative and Corrective Maintenance Services
PART 1 – GENERAL AND ADMINSTRATIVE
1. General. This is a Firm Fixed Price (FFP) Indefinite Delivery / Indefinite Quantity (IDIQ) contract for non- personal services contract to provide Intrusion Detection Systems (IDS) Preventative and Corrective Maintenance Services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.
1.2. Scope. The contractor shall be responsible for IDS preventative maintenance, IDS preventative maintenance inspections, and IDS corrective maintenance.
1.2.1. The Contractor shall provide all personnel, equipment, tools, materials, supervision, other items, and non-personal services necessary to perform IDS preventative maintenance inspections, IDS preventative and corrective maintenance services to support the 81st RD, Directorate of Emergency Services (DES) at locations identified in IDS Preventative Maintenance Locations (see attachments).
1.3. Background. The 81st RD was established and sited in 2008 at Fort Jackson, SC. The command supports approximately 50,000 Soldiers in 9 states and Puerto Rico to provide the best-in-class base operations support in the Southeast region. Further, the 81st RD Directorate of Emergency Services (DES) is responsible for the management of the Intrusion Detection Systems installed in the Arms Vaults and Secret Internet Protocol Router Network (SIPRNet) at all applicable locations throughout the 9 states.
1.4. Objectives. This Performance Work Statement (PWS) provides for comprehensive IDS Preventative and Corrective Maintenance Services and New IDS Install/ Life Cycle Replacement Support Services of the U.S. Army Reserve facilities by ensuring that the Arms Vaults, and SIPRNet Rooms are properly monitored and maintained to meet the regulatory standards of AR 190-11, AR 380-5, USAR PAM 190-1, as well as the functional, safety, security, and environmental standards of a federal workplace.
1.5. Period of Performance. The Period of Performance (POP) shall be for one (1) Base Period of 12 months, four (4) 12-month option periods.
1.6. Location of Performance. The work to be performed under this contract will be performed at facilities owned and supported by the 81st RD at geographical locations listed in IDS Preventative Maintenance Locations (see attachments). The Contractor shall ensure for an adequate response time to any facility with in the 10 regions that includes Louisiana, Mississippi, Alabama, Georgia, Kentucky, Tennessee, North Carolina, South Carolina, Florida, and Puerto Rico, regardless the day or time. The government reserves the right to amend the Preventative Maintenance Locations anywhere within the 81st RD AOR, as locations and/or IDS systems are installed, or current locations and/or IDS systems are taken out of service during the contract period. Any such changes will be completed with a bi-lateral supplemental modification agreement within the scope of this contract. Additionally, the government reserves the right to issue Corrective Maintenance IDIQ Task Orders or Purchase Orders at any 81st RD facilities within the geographical footprint of the 81st RD AOR.
1.7. Hours of Operations. The Contractor shall be responsible for scheduling operations in a manner that best supports the 81st RD and its tenant customers. The hours of operation are between 8:00 A.M. and 4:00 P.M. (local time per facility location).
1.8. Federal Government Holidays. The Contractor is not required to provide routine services on Federal Holidays except in emergency situations unless otherwise specified in the PWS. If the contractor desires to work on a government holiday or outside normal hours of operation, the Contractor shall request and obtain, in writing, approval through the Contracting Officer Representative (COR). The Contractor’s POC shall be available after normal hours to serve as the central point of contact for Contractor Operations. Federal recognized holidays are as follows:
New Years Day 1st day of January Martin Luther King Jr.’s Birthday 3rd Monday of January Presidents’ Day 3rd Monday of February Memorial Day Last Monday of May Juneteenth National Independence Day 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December
1.9. Unforeseen Installation Closures. When the Government facility is closed due to local / national emergencies, administrative closings, or similar Government directed facility closing;
the Contractor will be notified by the COR of a site closure. The Contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. When an unforeseen site closure occurs on a regularly scheduled day of work, the Government shall have the following options:
1.9.1. During Force Protection Conditions (FPCON) Charlie and Delta, services are discontinued, and services shall resume when the FPCON level is reduced to level Bravo or lower.
1.9.2 Upon site closure, the COR will reschedule or cancel any scheduled work which cannot be completed.
1.10. Task Orders. Services for Preventative and Corrective Maintenance will be ordered by issuance of a Task Order, awarded by the Contracting Office. The Task Order (TO) will specify which services are required and the building numbers where the performance of services will be located.
1.10.1. Task Order (TO) Period of Performance (POP). Each Task Order issued under this contract shall have a scheduled TO POP date. Each Task Order shall be completed within the scheduled TO POP date.
1.12. Invoicing. The Contractor shall submit a monthly invoice to the COR for recurring Preventative Maintenance (PM). The Contractor shall email the invoice to the COR with in five
(5) business days after the end of each calendar month. Corrective Maintenance IDIQ Task Orders can be invoiced separately at the completion of each Task Order. The COR will discuss monthly invoicing procedures and format during the pre-performance meeting after award of the contract.
1.12.1. Government Issued Identification Media. The Contractor shall ensure Government issued pass and identification items required for contract performance are obtained for employees and non-government owned vehicles prior to the employee performing work under the contract.
Final payment under the contract will not be made until all Government issued identification media, including Common Access Cards are returned to the COR.
1.13. Special Contractor Employee Qualifications. The Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current certifications as indicated in this PWS during the execution of this contract. Special licensing requirements are the sole responsibility of the Contractor. Inability of the Contractor to obtain qualified personnel will not constitute a reason for non-performance. The Contractor must exercise due diligence in its hiring practices to validate required skills and ensure probity and trustworthiness.
1.13.1 Field Technicians shall have at least two (2) years of hands-on experience installing and maintaining IDS equipment for all platforms listed in this PWS. This will include, but not limited to, sensors, panels, local processors, high security switches, and communications equipment of the same type and similar design. Submit a copy of the Field Technicians resume to the COR to validate the requirement.
1.13.2. The Contractor shall ensure that all personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements. They shall have a command of both the written and spoken English language to communicate in person properly, clearly, and effectively or via electronic devices (telephone or email) with workers, customers, and the public.
1.13.3. Employee Roster. The Contractor shall provide an Employee Roster to the COR NLT 15 business days after notification of contract award. The Employee Roster shall contain a list of all Contractor/ subcontractor employees. The list shall state each employee's name, job title, professional certificates / licenses (if applicable), driver's license number and vehicle type. As changes in personnel occur an updated Employee Roster shall be submitted, in writing, to the COR, NLT three (3) business days in advance of any personnel changes.
1.14. Contractor Point of Contact (POC) and Alternate POC: The Contractor shall appoint a designated Point of Contact (POC) and an alternate POC. The POC shall have full authority to act for the contractor on all contract matters relating to daily operations of this contract. The Alternate POC shall have full authority to act for the contractor on all contract matters relating to daily operations of this contract and act for the contractor when the POC is absent. The POC and the Alternate POC shall be responsible for the competent performance of the work required under the specifications of this contract. The POC or Alternate POC shall be available between 8:00 A.M. to 4:00 P.M. (local time per facility locations). Monday through Friday except Federal holidays or when the government facility is closed for administrative reasons. The Contractor shall provide the names, resumes, telephone number and email of the designated POC and Alternate POC, in writing, to the COR NLT five (5) business days after notification of contract award and NLT three (3) business days in advance of any personnel changes.
1.15. Contractor Personnel Conduct: Contractor personnel conduct shall not reflect discredit upon the Government. The Contractor shall ensure that personnel present a professional appearance. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor is responsible for ensuring that any Contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove from the job site any employee for reasons of misconduct or security. In accordance with DOD Directive 5500.7-R, “Joint Ethics Regulation,” Contractor employees must avoid improper influence in the execution of their duties under the contract. Particular attention should be paid to acceptance of gifts/ gratuities, and on non-disclosure of sensitive or classified information. The Contractor shall ensure employee conduct complies with 41 U.S. C 423 relative to release of acquisition related information or actions or discussions which may prejudice future competitions. The Contractor shall ensure no Contractor employees conduct political related activities or events on the Installation Facilities. The Contractor shall comply with all DOD and local requirements that establish uniform policies governing smoking in and around Government-owned buildings and vehicles. The Contractor shall comply with Federal drug-free workplace and requirements IAW FAR 52.223-6 and 252.223-7004. Government rules, regulations, laws, directives, and requirements which are issued during the contract term relating to law and order, site administration, and security on the site shall be applicable to all Contractor employees or representatives who enter the work site. Violation of such rules, regulations, laws, directives, or requirements shall be grounds for removal (permanently or temporarily as the Government determines) from the work site. Removal of employees does not relieve the Contractor from the responsibility for the work defined in this PWS.
1.15.1. Removal by Installation Management Director. The Installation Management Director may, at his/her discretion, bar an individual from the job site under the authority of 18 USC 1382 (1972) and the National Industrial Security Program Operating Manual (NISPOM) for conduct determined contrary to good order, discipline, or site security.
1.15.2. Removal by Contracting Officer (KO). The Contracting Officer may require the Contractor to remove any employee, working under this contract, for reason of misconduct or security.
Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is necessary in the interest of the Government.
1.15.3. Removal by Local Law Enforcement. Contractor employees may be denied entry to the job site by the Center Commander/Facility Coordinator if it is determined that such entry may be contrary to good order, discipline, or the security of the job site. The proper authorities may remove any Contractor employee from the job site for reason of misconduct or security.
1.16. Identification (ID) of Contractor Employees. The Contractor shall provide each employee, to include subcontractor employees, an ID Badge, which includes at a minimum, the company Name, employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be always worn while the employee is performing work under this contract. Each Contractor employee shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor shall be responsible for collection of ID Badges upon completion of the contract or termination of an employee. An ID Badge sample shall be submitted by email to the COR NLT five (5) days after award of the contract for approval.
1.16.1. All contract personnel attending meetings, answering government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.
1.17. Background Checks. Access and General Protection/Security Policy and Procedures: All contractor employees to include subcontractor employees, must pass a background check prior to commencing performance under this contract. The contractor and all associated subcontractors' employees shall provide all information required for background check report (See Below) to meet access requirements. Contractor workforce must comply with all Federal Acquisition Regulation (FAR) clause 52.204-9, personal identity verification requirements as directed by DOD, Headquarters Department of Army (HQDA) and/or local policy. The contractor workforce shall also comply with standards and procedures in Army Regulation (AR) 190-13, applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by the COR). In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes. The Government may require monthly participation in the facility or site Random Antiterrorism Measures.
1.17.1. The contractor shall complete background checks on all Contractor personnel, to include sub-contractors, performing work under this contract must obtain the appropriate background checks prior to the completion of the phase in period. Background checks are required for all personnel associated with this contract to include all prime contractor personnel and subcontractor personnel. All contractors must provide a Criminal Records Check (CRC) from a web-based investigative service or any other investigative service company that provides a 50 state/national criminal records check. A CRC must be a complete check covering a minimum of 10 years. The CRC must indicate that it is a National Criminal Records Check or the terminology the background screening agency uses to indicate such. The following checks are mandatory in the CRC report: (1) A state and local county criminal record check from every state and county the individual has lived in for the past seven to ten years). (2) National criminal records check (covering all fifty states). (3) The global terrorist watch search (OFAC). (4) National sex offender registry check. (5) Verified Military court martial records check (this search is required regardless of whether the employee states military service). (6) Ten (10) Panel Drug Test. (7) Motor Vehicle Record Check. (8) Federal Criminal History Record Check. (9) Social Media Search.
(10) E-Verify (11) Federal Criminal Record Checks.
1.17.1.1. Contractor shall provide a memorandum to the COR (on company letterhead) listing all employees who have received background checks. In addition to the memorandum and employee list, a copy of the background report is required as proof the background check was conducted. The memorandum, employee list and background report can be emailed to the COR.
1.17.1.2. When received, COR validates data and submits to the 81st RD, G-2, Security Specialist for their review and approval. When completed, COR will provide a copy of Access Approval Letter to Contractor POC, Area Facility Operations Specialist/ Regional Facility Operations Specialist (AFOS/RFOS) and local Facility Coordinator for facility access and retain a copy for COR files.
1.17.1.3. The Contractor shall return within thirty (30) calendar days all issued installation badges, and/or access passes to the COR when the contract is completed or when a Contractor employee no longer requires access to the installation or facility.
1.17.1.4. The Contractor shall comply with all personnel identity verification procedures.
Employees must always be accompanied by an authorized Government employee.
1.17.2. Access Control Denial. If derogatory information is contained in the background check, unescorted access may be denied in accordance with Army Directive 2014-05 (Policy Implementation Procedures for Common Access Card Credentialing and Installation Access for Uncleared Contractors). COR will notify 81st RD DES of individuals who have been denied access.
81st RD DES will complete Access Denial Letter and forward to COR along with Access Control Denial Waiver Package. COR provides Access Denial Letter and Access Control Denial Waiver Package to Contractor POC.
1.17.2.1. Individuals may be denied unescorted access if derogatory information includes, but is not limited to, the following: (1) The background check contains criminal arrest information about the individual that causes the Senior Commander to determine that the individual presents a potential threat to the good order, discipline, or health and safety of the organization.
(2) The installation is unable to verify the individual's claimed identity based on the reasonable belief that the individual has submitted fraudulent information concerning his or her identity in the attempt to gain access. (3) The individual has a current arrest warrant in NCIC, regardless of the offense or violation. (4) The individual is currently barred from entry or access to a federal installation or facility. (5) The individual has been convicted of crimes encompassing sexual assault, armed robbery, rape, child molestation, production or possession of child pornography, trafficking in humans, drug possession with intent to sell or drug distribution. (6) The individual has a U.S. conviction for espionage, sabotage, treason, terrorism, or murder. (7) The individual is a registered sex offender. (8) The individual has a felony conviction within the past 10 years, regardless of the offense or violation. (9) The individual has been convicted of a felony firearms or explosives violation. (10) The individual has engaged in acts or activities designed to overthrow the U.S. Government by force. (11) The individual is identified in the TSDB as known to be suspected of being a terrorist or belonging to an organization with known links to terrorist or support to terrorist activity.
1.17.2.2. Access Control Denial Waiver. In cases where an uncleared Contractor employee, including any subcontractor employee, is denied access based on derogatory information, the individual may request a waiver. Contractor POC informs COR that employee desires to submit an Access Control Waiver Denial Application. COR, will forward the individual's completed packet to 81st RD DES for review. 81st RD DES will review members' Access Control Denial Waiver Application in consultation with an Access Control NCIC-III POC. 81st RD DES provides recommendation to 81st RD Senior Leadership. 81st RD Senior Leadership or designee makes final fitness determination. 81st RD DES will notify COR of final fitness determination. If waiver is granted, 81st RD DES will provide Access Approval Letter to COR. COR will then provide copy of Access Approval Letter to Contractor POC, Area Facility Operations Specialist/Regional Facility Operations Specialist (AFOS/RFOS) and local Facility Coordinator for facility access and retain copy for COR files.
1.18. Licensing and Insurance: The Contractor shall be responsible to ensure that all Federal, State, County insurance and licensing, certification requirements and permits are met and kept current. Employees must have a valid driver’s license and/or Commercial Driver’s License (CDL) as required for the type and class of vehicles used in the performance of this contract. The Contractor shall provide documentation of employee licensing and certification upon request to the COR.
1.18.1. Parking for Contractor’s Employees & Contractor Vehicles: Contractor employees shall park their personal and Contractor’s vehicles during the times and in the area designated by the COR or Designated Government Representative.
1.19. Installation/Site Access and Control:
1.19.1. Restrictions. The Contractor shall not employ any person who is determined by the Center Commander, COR, or Designated Government Representative to be a potential threat to the health, safety, security, general well- being or operational mission of the site or its population, to include personnel who are, or become, barred, or restricted from the Installation or site. The Government reserves the right to require removal of any Contractor personnel from the job site who endanger persons or property, or whose continued employment is inconsistent with the interest of military security. The Government also reserves the right to require the Contractor to remove from the job site, any employee found to be under the influence of alcohol, drugs or any other incapacitating agent or any employee involved in the theft of Government property. The removal from the job site of such personnel shall not relieve the Contractor of the requirement to provide personnel to perform services.
1.19.2. Restricted Areas. During the contract, certain areas/sites may be restricted or closed to contractor personnel. The Contractor shall comply with all regulations and entry requirements to include signing in or obtaining an entry badge and/or waiting for an escort. Photography is prohibited without the written permission from the Government.
1.19.3. Installation/Site Gate Closure. Unscheduled gate or facility closures may occur at any time and personnel entering or exiting the facility may experience a delay. Privately owned vehicles are subject to search upon entry, exit, and at any time while on the job site. Refusal to comply with a request to search a vehicle could result in access to the Installation/site being denied. Delays in entering or leaving the site due to gate closures or vehicle searches shall not be compensated for in any form by the Government.
1.19.4. Search and Seizure. Contractor personnel and property shall be subject to search and seizure upon entering and upon leaving the confines of Government Facilities in accordance with AR 190-22 (Search, Seizure, and Disposition of Property).
1.19.5. Controlled Substances. Contractor personnel shall not perform PWS work while in possession of, or while under the influence of, alcohol or any controlled substance.
1.19.6. Weapons. Contractor personnel shall comply with all Government Facility regulations governing possession and transport of privately owned weapons on the Installation/Site, including all forms of firearms, tasers, bow and arrow, switchblade or automatic blade knives, knives with blades in excess of three inches, ammunition and pyrotechnics, fireworks, bludgeons, brass knuckles, shooting pens or similar devices IAW Army regulations and command policy and guidance.
1.20. Physical Security. The Contractor shall be responsible for safeguarding all government equipment, information and property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured IAW AR 190-13.
1.21. Key Control. The Government will provide keys for the Contractor to gain access to the IDS control cabinet on Task Order(s) is to be performed during normal working hours. The Contractor shall always maintain control of government provided keys. Key control applies to both physical keys and electronic key access. Security and storage of electronic key codes shall comply with AR 380-5. The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys/key cards issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control. Such procedures shall include turn-in of any issued keys/key cards by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the COR. The Contractor shall be responsible for security of the area in which work is being performed and prior to completion. The Contractor shall maintain accountability and control of any keys provided and keep a serial number inventory of them.
1.21.1. Missing/Lost Keys. Lost keys shall be reported to the COR immediately. The Contractor is responsible for notifying the COR NLT 24 hours after the discovery of the lost key or keys. In the event keys/key cards are lost or duplicated, the Government will replace the affected lock or locks or perform re-keying. The total cost of re-keying or replacement of the lock or locks shall be deducted from the payment due to the Contractor. The Contractor shall comply with Security of Unclassified Army Property (Sensitive and Non-sensitive) AR 190-51 and Property Accountability Policies AR 735-5 chapter 14-23.
1.21.2. Authorized Access: The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas in accordance with (IAW) this contract, or personnel authorized entrance by the KO or COR.
1.22. Government and Personal Property. The Contractor shall be responsible for safeguarding US Government (USG) and personal property. The Contractor shall conduct work so that Government property, personnel and work areas shall be always protected from inconvenience, damage, or injury. In the event of loss or damage of any nature, caused by Contractor operations or employees, due to improper protection, precaution or safety measures, such damages shall be repaired, or such property shall be replaced by the Contractor at his expense.
In the event the Contractor does not satisfactorily repair or replace such damages, the Government reserves the right to make necessary corrections and the Contractor shall reimburse the Government for all labor and materials costs associated with repairs or replacement.
1.22.1 Mishaps. In the event of any mishap to property or person(s), the Contractor shall take reasonable and prudent action to establish control of the mishap scene, prevent further damage to persons or property and notify emergency services by calling 911. The Contractor shall remain on-scene until released by the Police Department or Police Agency in charge.
1.22.1.1. Mishap Reporting. The contractor shall provide a verbal Mishap Report to the COR NLT one (1) business day of each occurrence. Initial notification shall be made by phone followed up by a written Damage or Discrepancy Reports via email NLT five (5) calendar days after each occurrence. The Contractor shall bear all costs of repairing or replacing the damaged property or loss if the determination is made that the damage or loss was caused by the Contractor or the Contractor’s employees. The Contractor shall bear all costs of minor damages (to include nicks, dents, marks, and scratches) as identified in the Discrepancy Report and Joint Post inspection in accordance with the Performance Requirements Summary (PRS).
1.23. Loss of Contractor Property: If applicable, the Contractor shall be responsible to retain supplies and equipment while at the job site, in a safe and secure manner. The Government will not be held liable for any loss of supplies or equipment owned by the Contractor; nor the loss of any personal property belonging to employees of the Contractor.
1.24. Lost and Found Property: It is the responsibility of the Contractor to ensure that all items of possible personal or monetary value found by the Contractor’s employees are turned in to the Contracting Officer Representative (COR) or Designated Representative.
1.25. Safety. The Contractor is responsible for complying with applicable Federal Occupational Safety and Health Administration (OSHA) standard, Department of Transportation (DOT), DoD, Army, Federal, 81st RD, state, county, township, and local safety and health requirements. The stricter requirement shall apply in cases where standards conflict. The Government’s interest is to protect personnel working in or around Contractor operations, and the protection of Government equipment/property. The Contractor shall be the control employer as defined by OSHA while performing work under this contract. The Contractor shall not construe the requirements of this PWS as making the Government the controlling employer.
1.25.1 The Contractor shall perform work in a safe manner as required by OSHA Safety and Health Requirements. Provide a verbal notification to the COR and the Facility Coordinator NLT one (1) business day of each occurrence of damage to GFP or an accident resulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required OSHA Accident Investigation Reports to the COR NLT five (5) calendar days after each occurrence.
1.25.3. Environment and OSHA: The Contractor shall comply with all local, state, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, state and Federal laws, rules, and regulations, and compliance with requirements of the contract shall be immediately brought to the attention of the COR for final resolution. The Contractor shall notify the COR in writing in addition to any verbal notification of such conflicts. The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all such local, state, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the COR to halt all Contractor performance with a commensurate deduction of monies due the Contractor until such unsafe conditions are corrected. The Contractor shall take due caution not to endanger personnel during performance of this contract. Upon discovery of any hazard such as, but not limited to fire, or large fuel spill, the Contractor shall immediately notify the COR.
1.25.4. Hazardous Materials: The Contractor shall provide an inventory listing of all hazardous materials used onsite to the COR NLT ten (10) business days after award of contract for base year, and as revised. Safety Data Sheets (SDS) will be maintained and readily available for any chemicals or hazardous materials used onsite. It is the Contractor’s responsibility to properly train personnel on the existence and safe use and storage of chemicals and hazardous materials.
1.25.5. Personal Protective Equipment (PPE): The Contractor shall provide and ensure employees use the appropriate PPE required by statutory or regulatory standards. PPE shall be maintained in a safe, sanitary, and operational condition.
1.26. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting Officer, COR, or Designated Representative will apprise the contractor of how the government views the Contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.
1.27. Organizational Conflict of Interest. Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications, or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in Federal Acquisition Regulation (FAR) Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the even the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.
1.28. Quality Control. Quality Control shall be the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.212-4, Contractor Inspection Requirements). A formal Quality Control Plan (QCP) is not required for this commercial service. However, the contractor shall maintain an inspection system commensurate with commercial practices to ensure the Contractor only tenders for acceptance those items or services that conform to the requirements of this contract.
1.29. Quality Assurance. The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is a government only document primarily focused on what the Government must do to assure that the contractor has performed in accordance with the requirements of the contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. Non-conforming services shall be re-performed at no increase in contract price. If non-conforming services are recurring, cannot be re-performed, or the services fail to achieve the performance standards in the PWS and referenced in Section 7, the Government may reject the nonconforming service(s) and document the contractor’s performance record accordingly. The Government may also issue a Non-Conformance Report (NCR) in which the contractor will be required to respond with the development of a Corrective Action Plan (CAP) which identifies the root cause, corrective action for the root cause, corrective action for the specific nonconformance, and the date the corrective action(s) will be complete.
The Government may also reduce the payment to the contractor IAW the Performance Requirements Summary (PRS) or reduce payment to reflect the value of the services performed or may perform the services and charge the Contractor for any related cost incurred or may terminate this contract for default.
1.29.1. Nonconforming Supplies or Services: When a contractor’s performance does not meet Contract requirements and/or approved work schedules and/or timeframes it is considered a nonconformance. Nonconformance shall be classified in one of three categories: level I (Minor), level II (Major) or level III (Critical). The Government may re-inspect work designated for re-performance or late performance, and the Contractor may be held liable for any damages sustained by the Government including, for example, the costs associated with re- inspection.
1.29.1.1. Level I (Minor) non-conformance is defined as a non-conformance that is not likely to materially reduce the usability of the supplies or services for their intended purpose or is a departure from established standards having little bearing on the effective use or operation of the supplies or services. Minor non-conformance usually can be corrected on the spot, where no further corrective action (CA) response is necessary and can be issued by the COR to the contractor either through a verbal or written non-conformance report. Minor non-conforming services shall be re-performed within a specified time frame at no increase in contract price. If minor non-conformances are recurring or re-performance is not completed in full and within the specified time a Level II non-conformance may be issued to the contractor by the Contracting Officer (KO).
1.29.1.2. Level II (Major) non-conformance is defined as a non-conformance, other than critical, that is likely to result in failure of the supplies or services, or to materially reduce the usability of the supplies or services for their intended purpose. Recurring Minor non-conformances, or a non-responsive contractor, indicating a trend or failure of the contractor’s quality control, can also be classified as a Major non-conformance. Major non-conformances shall result in the issuance of a written Contract Deficiency Report (CDR) from the KO to the contractor requiring the development of a CAP by the contractor which identifies the root cause, corrective action for the root cause, corrective action for the specific non-conformance and the date the corrective action will be completed.
1.29.1.3 Level III (Critical) non-conformance: is defined as a non-conformance that is likely to result in hazardous or unsafe conditions for individuals using, maintaining, or depending upon the supplies or services; is likely to prevent performance of a vital agency mission; is for a repeated or uncorrected level II CDRs; or is for a non- responsive contractor to a level II CDR.
Critical non-conformances shall result in the issuance of a written CDR to the contractor requiring the development of a CAP by the contractor which identifies the root cause, corrective action for the root cause, corrective action for the specific non-conformance and the date corrective action will be completed.
1.29.2. The contractor will be notified of Government inspection results within five (5) business days. The contractor shall acknowledge receipt of the inspection results via email or letter within two (2) business days. The contractor may be notified of inspection results verbally or via email. Verbal notifications of defective work will be confirmed in writing. When Government inspectors are unable to contact the contractor to notify the contractor of inspection results, acceptance or rejection of work will be made based on the initial inspection.
1.29.3. The contractor shall provide a monthly Quality Control Summary Report, within five (5) business days of the end of each calendar month. The report shall be emailed to the COR with the monthly invoice. The report shall include all reports generated because of the Contractor’s quality control efforts, and any summary information used to track quality control.
1.30. Performance Evaluation Meetings: The Contractor Point of Contact (POC) shall meet with the COR prior to start of the contract. However, meetings may be held whenever deficiencies are noted by the COR. A mutual effort shall be made to resolve all problems identified.
1.31. Installation/Site Programs:
1.31.1. Fire Prevention Program. The Contractor shall comply with Facility Program in accordance with, United Facilities Criteria, National Fire Protection Association, and Insulation Regulations.
1.31.2. Recycling Program: The Contractor shall comply with the Recycling Programs that encompass the collection of items and materials that are reusable in their present form, such as pallets, and items that are suitable for recycling, such as paper, glass, and plastics.
1.31.3. Energy Conservation Program: The Contractor shall participate in the energy conservation program and comply with AR 420-1, Army Energy Program, and the energy conservation program. The Contractor shall request approval through the COR to the KO prior to using any Contractor furnished equipment under this contract.
PART 2 – DEFINITIONS AND ACRONYMS
2. DEFINITIONS:
2.1. ACCOUNTABLE FACILITY. Facilities in which are listed as real property and owned by the 81st RD. The contractor is required to accomplish all tasks identified within this PWS for such properties.
2.2. ALTERNATE POINT OF CONTRACT (POC). Contractor appointed employee who has the full authority to act for the contractor on all contract matters relating to daily operations of this contract and act for the contractor when the POC is absent.
2.3. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.
2.4 CONTRACTING OFFICER (KO). A person with authority to enter in to, administer, and/or terminate contracts, and to make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.
2.5. CONTRACTING OFFICER’S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor, if that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.
2.6. CONTRACTOR PERSONNEL. Contractor and Subcontractor employees performing working under this contract.
2.7. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement (PWS).
2.8. DELIVERABLE. Anything that can be physically delivered, but may include non-physical things, such as meeting minutes or reports.
2.9. ELECTRONIC SECURITY SYSTEM. The integrated electronic system that encompasses interior and exterior Intrusion Detection Systems (IDS), Closed Circuit Television (CCTV) systems for assessment of alarm conditions, Access Control Systems (ACS), Data Transmission Media (DTM), and alarm reporting systems for monitoring, control, and display.
2.10. GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY (GP). Property, Equipment and/or Material in the possession of or directly acquired by the Government and subsequently made available to the Contractor.
2.11. INTRUSION DETECTION SYSTEM (IDS). A system consisting of interior and exterior sensors, surveillance devices, and associated communication subsystems that collectively detect an intrusion of a specified site, facility, or perimeter and annunciate an alarm.
2.12. POINT OF CONTRACT (POC). Contractor appointed employee who has the full authority to act for the contractor on all contract matters relating to daily operations of this contract.
2.13. PERFORMANCE PREQUIREMENT SUMMARY (PRS). A listing of the service outputs under the contract that are to be evaluated by the COR on a regular basis, the surveillance methods to be used for these outputs, and the performance requirement of the listed outputs.
2.14. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.
2.15. PRIMISE CONTROL UNIT (PCU). A PCU is an electronic device that continuously monitors the alarm status of local intrusion detection sensors and duress devices and transmits alarm conditions to a remote monitoring station. The PCU allows authorized personnel to place the alarm zone in an “armed” or “disarmed” state via a local keypad, credential reader or biometric device. The term “PCU” is generally synonymous with the terms “IDS local processor” and “intrusion panel.”
2.16. PROPERTY ADMINISTRATOR (PA). The authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.
2.17. PROPERTY MANAGEMENT SYSTEM. System established by the Contractor that is used to manage GFP/GFE in its possession to control, use, preserve, protect, repair, and maintain.
2.18. QUALITY ASSURANCE. A planned and systematic pattern of all actions necessary to provide confidence that adequate technical requirements are established; products and services conform to established technical requirements; and satisfactory performance is achieved. For the purposes of this document, quality assurance refers to actions by the Government.
2.19. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). The Government’s organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance by the COR and Quality Assurance Representative (QAR).
2.20. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of a product or service shall meet contract requirements.
2.21. SUBCONTRACTOR. One that enters a contract with a prime Contractor. The Government does not have privity of contract with the Subcontractor.
2.22. WORK WEEK. Monday through Friday, unless otherwise specified.
2.23. ACRONYMS:
ACOR Assistant Contracting Officer Representative AFARS Army Federal Acquisition Regulation Supplement AFOS Area Facility Operations Specialist AFRC Armed Forces Reserve Center AR Army Regulation ASF Aviation Support Facility AT Antiterrorism ATO Antiterrorism Officer BASOPS Base Operations Support CA Corrective Action CAC Common Access Card CADD Computer Aided Design and Drafting CAP Corrective Action Plan CD Compact Disc CM Corrective Maintenance CMR Contract Manpower Report CONUS Continental United States COR Contracting Officer Representative CUI Controlled Unclassified Information CSS Customer Service System DA Department of the Army DAR Data at Rest DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Form 254 (Security Classification) DDC Direct Digital Control DFARS Defense Federal Acquisition Regulation Supplement DES Directorate of Emergency Services DOD Department of Defense DPW Directorate of Public Works
DSC Digital Security Controls DVD Digital Video Device ECS Equipment Concentration Camp EGS Equivalent Government System ESS Electronic Security System FAR Federal Acquisition Regulation FOUO For Official Use Only GBD Government Business Day GFP Government Furnished Property HSS High Security Switch (Balanced Magnetic Switch) IAW In Accordance With IDS Intrusion Detection System ISR Installation Status Report KO Contracting Officer MCAR Military Construction Army Reserves MCD Mobile Computing Device NACI National Agency Check with written Inquiries NEC Network Enterprise Center NCR Non-Conformance Report NISP National Industrial Security Program NLT Not Later Than OCI Organizational Conflict of Interest OCONUS Outside the Continental United States (includes Alaska and Hawaii) OMS Organizational Maintenance Support OPSEC Operational Security PCMCIA Personal Computer Memory Card International Association PCU Premise Control Unit PDA Personal Digital Assistant PII Personal Identifiable Information POAM Plan of Action Milestones POC Point of Contact POP Period of Performance PM Preventive Maintenance PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAR Quality Assurance Representative QASP Quality…
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