Attachment_17_-_Consumer_Protection_Compliance_Template.xlsx

Instructions U.S. Department of Education Office of Federal Student Aid Next Generation Financial Services Environment

1 Offerors shall use this template to provide information on past performance failures and proceedings.

6 Offeror may submit a narrative (limited to one page, in total) clearly providing any context, fact, or argument, as well as any corrective or subsequent action, that the Offeror believes should be considered. Narrative may relate to any of the legal or other proceedings/matters listed as required by this template, or may be an unrelated narrative pertaining to Offeror's practices to ensure compliance with consumer protection laws and regulations. For every item of information provided, the entity involved (whether the Offeror, its teaming partner(s)/subcontractor(s), and/or an agent or other affiliated entity) should be specified, and the project or contract involved may be specified.

7 The information listed above must be submitted for all Offerors, teaming partner(s)/subcontractor(s), and/or agents or other affiliated entity, that will be performing 10% or more of the work (as measured by dollars).

Past legal proceedings U.S. Department of Education Office of Federal Student Aid Next Generation Financial Services Environment

Entity name Entity type (e.g., offeror, teaming partner, subcontractor, affiliate) Case caption(s) (e.g., Plaintiff, et al. v. Defendant) Court/venue Filing date Closing date Plaintiff(s)/Petitioner(s) Defendant(s)/Respondent(s) Other parties, if any (e.g., plaintiff-intervenors, defendant-intervenors) Government agencies joining (federal, state, local) Description of claims and relief sought (limit to 150 words) Ultimate disposition (both judgment and remedies ordered) Measures taken (e.g., fines paid, voluntary ameliorative actions)

Ongoing legal proceedings U.S. Department of Education Office of Federal Student Aid Next Generation Financial Services Environment

Entity name Entity type (e.g., offeror, teaming partner, subcontractor, affiliate) Case caption(s) (e.g., Plaintiff, et al. v. Defendant) Court/venue Filing date Other dates (e.g., appellate date) Plaintiff(s)/Petitioner(s) Defendant(s)/Respondent(s) Other parties, if any (e.g., plaintiff-intervenors, defendant-intervenors) Government agencies joining (federal, state, local) Description of claims and relief sought (limit to 150 words) Current posture Measures taken (e.g., fines paid, voluntary ameliorative actions)

Past other proceedings U.S. Department of Education Office of Federal Student Aid Next Generation Financial Services Environment

Entity name Entity type (e.g., offeror, teaming partner, subcontractor, affiliate) Name of proceeding/matter Venue Filing/notice date Closing date Filing party/Petitioner(s) Answering party/Respondent(s) Other parties, if any Government agencies joining (federal, state, local) Description of allegations (limit to 150 words) Ultimate disposition (both findings/determination and remedies ordered, if any) Measures taken (e.g., fines paid, voluntary ameliorative actions)

Ongoing other proceedings U.S. Department of Education Office of Federal Student Aid Next Generation Financial Services Environment

Entity name Entity type (e.g., offeror, teaming partner, subcontractor, affiliate) Name of proceeding/matter Venue Filing/notice date Other significant dates, if any Filing party/Petitioner(s) Answering party/Respondent(s) Other parties, if any Government agencies joining (federal, state, local) Description of allegations (limit to 150 words) Current posture Measures taken (e.g., fines paid, voluntary ameliorative actions)