Past_Performance_Evaluation_Questionnaire attachment 9_8.28 w cover letter.pdf

Attachment 9

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Past Performance Cover Letter for Solicitation No. 89503508102026

We are currently responding to the Department of Energy (DOE) Solicitation No.

89503508102926, Southeastern Power Administration, Financial Audit Services.

The solicitation places emphasis on past performance as a source selection factor. We greatly appreciate your time and assistance in completing this questionnaire. In accordance with Part 15.506 of the Federal Acquisition Regulation, the names of individuals providing reference information about past performance will not be disclosed.

Please return the completed questionnaire (1 week) prior to the September 8th deadline via email, to:

-Juvonna.mattox@sepa.doe.gov

Tabitha.rambert@sepa.doe.gov

Please mark within the email: Solicitation NO. 89503508102026 mailto:-Juvonna.mattox@sepa.doe.gov mailto:Tabitha.rambert@sepa.doe.gov

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Past Performance Evaluation Questionnaire

1. Contractor Name:

2. Contract Address:

3. Procuring Customer/Agency:

4. Agency POC: _________________________________________________________

a. Phone: (_____)-__________-_________________

b. Email: ____________________________________

5. Contract Type:

☐Firm Fixed Price

☐T&M/LH

☐Cost Reimbursement

☐Other (Please specify):

6. Dates of Contract: Start date _____/____/_____ End date ____/____/___

7. Contract Value: $_________________________

8. Title of Contract:

9. Description of Contract Service/Scope of Contract:

Performance Evaluation

10. Evaluation Factor Comments Rating

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a. Quality of Work

☐Exceptional

☐Very Good

☐Satisfactory

☐Marginal

☐Unsatisfactory

b. Cost/Budget

Control

☐Satisfactory

☐Marginal

☐Unsatisfactory

c. Customer

Satisfaction

☐1-Very

Unsatisfied

☐2-Somewhat

Dissatisfied

☐3-Neither

Satisfied Nor

Dissatisfied

☐4-Somewhat

Satisfied

☐5-Very Satisfied

d. Schedule/Timelines

☐Satisfactory

☐Marginal

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☐Unsatisfactory

e. Business

Relations/communi cations/Responsivn ess

☐Satisfactory

☐Marginal

☐Unsatisfactory

f. Staffing/Personnel

☐Satisfactory

☐Marginal

☐Unsatisfactory

11. Evaluator Name: 12. Evaluator Title:

13. Date: 14. Signature:

Strengths

Areas for Improvement

Would you award another contract? ☐Yes ☐ No ☐With Reservations

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Performance Evaluation Guidelines For Ratings

Rating Quality of

Work

Consider the contractor's ability to:

• Meet contract requirements and performance standards

• Deliver accurate, complete, and technically sound work

• Maintain quality control throughout contract performance

Budget control

Evaluate the ability to:

• Manage costs w/in approved budget

• Submit accurate and timely invoices

• Controls expenditures effectively

• Minimize unnecessary change orders

• Identify opportunitie s for cost savings

Customer satisfaction

Assess the extent to which the contractor:

• Met or exceeded customer expectations

• Responded effectively to customer needs

• Demonstrated professionalis m and reliability

• Maintained positive working relationships

Schedule/Timelines s

Evaluate whether the contractor:

• Met contract milestones and deliverable dates

• Completed work within the required schedule

• Responded promptly to requests and technical direction

• Effectively managed project timelines

Business relations/ communication/ responsiveness

Assess the effectiveness in:

• Communicatio n and responsiveness

• Contract administration

• Problem identification and resolution

• Collaboration with Government personnel

• Professionalism and customer service

• Proactive issue management

Personnel/

Staffing

Evaluate the agencies:

• Provide qualified, competent personnel

• Personnel and staff were knowledgeable of relevant topics and aware of job related task.

• Were staff able to communicate well relating to task at hand

Unsatisfactor y

Non conformances are compromising the achievement

Cost issues are compromising performance

1—Very

Unsatisfied

Delays are compromising achievement of contract requirements

Response is not effective.

Contractor does not communicate and lack of communications

Contractor personnel were not knowledgeable or trained. Unable to carry out contract task.

Compromising

6 | P a g e of contract requirements compromise achievement of contract requirements achievement of contract requirements

Marginal Non-conformances require major agency resources to ensure achievement of contract requirements

Cost issues require major agency resources to ensure achievement of contracts requirements

2—Somewhat

Dissatisfied

Delays require major agency resources to ensure achievement of contract requirements

Response is marginally effective.

Response or lack there of requires major agency resources to ensure achievements of contact requirements

Staffing communication/trainin g issues require major agency resources to ensure achievement of contract requirements

Satisfactory Non-conformances do not impact the achievement of contract requirements

Cost issues do not impact achievement of contract requirements

3—Neither

Satisfied nor

Dissatisfied

Delays do not impact achievement of contract requirements

Response is usually effective and does not negatively impact achievement of contract requirements

All staff and personnel were knowledgeable and trained properly on contract subject matter.

Very Good There are no quality problems/issues

, and the contractor has substantially exceed the contract performance requirements w/out

There are no cost management issues an the contractor has exceeded the contract requirements achieving cost savings to the

Govt.

4—Somewhat

Satisfied

There are no delays Response to inquiries and/or technical, service, administrative issues are effective an contributes towards advancement of contract

All staff and personnel were knowledgeable and trained properly on contract subject matter.

Exceeded contract requirements

7 | P a g e commensurate additional costs to the Govt.

Exceptional Contractor demonstrated an exceptional performance level that was significantly in excess of anticipated achievements and is commendable as an example for others. It is expected that this rating will be used in those rare circumstances where contractor clearly exceeds the performance levels described as

“Exceptional”.

Contractor demonstrated an exceptional performance. It is expected that this rating will be used in those rare circumstances here the con tractor achieved cost savings and performance levels describes as

“Exceptional”

5—Very

Satisfied

Contractor has demonstrated an exceptional performance level. It is expected that this rating will be used in those rare circumstances where contractor clearly exceeds the performance levels described as

“Exceptional”.

Contractor has demonstrated an exceptional performance level.

It is expected that this rating will be used in those rare circumstances where contractor clearly exceeds the performance levels described as

“Exceptional”.

Contractor has demonstrated an exceptional performance level. It is expected that this rating will be used in those rare circumstances where contractor clearly exceeds the performance levels described as

“Exceptional”.