CTSS_Labor_Categories_-_FINAL.rtf

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Communication Technical Support Services - IV Federal contract opportunity
Solicitation number
831812133
Issued by
Defense Information Systems Agency

About this file

Labor Category Description

Text of this file

LABOR CATEGORIES

Labor Category Task Key Page Computer Based Training Specialist

Web/Knowledge Management Specialist

Knowledge Operation

Switchboard Operator I

Client Systems

Switchboard Operator II

Switchboard Operator III

Help Desk Operator

Personal Computer Support Technician

Client Support Administrator

Help Desk Technician I

Computer System Analyst I

Network/ System Administrator I

Cyber System

Computer System Analyst II

Help Desk Technician II

Network System Administrator II

Network Manager II

Cyber Transport

Information Assurance II

Cyber Surety

Computer System Analyst III

Network/ System Administrator III

X

Network Manager III

Cyber Transport X

Information Assurance III

Cyber Surety X

Engineering Technician I

Cable Television (CATV) Technician I

Cable/Antenna Systems

Inside/Outside Cable Plant Technician I

Engineering Technician II

Cable Television (CATV) Technician II

Inside/Outside Cable Plant Technician II

Engineering Technician III

Cable Television (CATV) Technician III

Inside/Outside Cable Plant Technician III

Frequency Manager

Spectrum Operations X

Video Teleconference Technician – Client level

Electronics Technician I

Land Mobile Radio (LMR) Technician I

RF Transmission

Satellite Technician I

Tech Control Facility Technician I

Circuit Actions Technician I

Telephone Technician I – (Strategic DSN Switch)

COMSEC Responsible Officer

Electronics Technician II

Land Mobile Radio (LMR) Technician II

Microwave Technician II

Satellite Technician II

Tech Control Facility Technician II

Circuit Actions Technician II

Telephone Technician II – (Strategic DSN Switch)

Telephone Technician II – (Defense Red Switch Network (DRSN))

Video Teleconferencing (VTC) Technician II

COMSEC/EKMS Custodian

Electronics Technician III

Land Mobile Radio (LMR) Technician III

X

Microwave Technician III

RF Transmission X

Satellite Technician III

RF Transmission X

Tech Control Facility Technician III

Cyber Transport X

Circuit Actions Technician III

Cyber Transport X

Telephone Technician III – (Strategic DSN Switch)

Cyber Transport X

Telephone Technician III – (Defense Red Switch Network (DRSN))

Cyber Transport X

Video Teleconferencing (VTC) Technician III

Cyber Transport X

COMSEC/EKMS Manager

Cyber Surety X

Emissions Security (EMSEC) Manager

Cyber Surety X

Information Technology/Network Engineer

Communication Engineering X

Radio Frequency (RF) Engineer

Communication Engineering X

Telecommunication Engineer

Communication Engineering X

AOR-Wide Communications Engineer

Communication Engineering X

Drafter/CAD Operator (Associate)

Communication Engineering

Infrastructure Drafter/CAD Operator

Communication Engineering

Project Manager

Communication Planning & Management X

Program Manager

Communication Planning & Management X

Supply Technician

Squadron/AOR Supply Technician

Logistic Support

Communication Planning Apprentice

Communication Planning Assistant

Communication Planner

X

Project Planner II

Communication Planning & Management X

Project Planner III

Communication Planning & Management X

Logistic Analyst I

Logistic Analyst II

Logistic Analyst III

Administrative Assistant

LABOR CATEGORIES/MINIMUM REQUIREMENTS

ACADEMIC REQUIREMENTS FOR PROFESSIONAL ENGINEERING/OTHER POSITIONS

Designees must possess an Engineering Bachelor’s or higher degree from a college or university whose program has been accredited by the Accreditation Board for Engineering and Technology or the following:

Professional Registration – Designees must have current registration as a professional engineer by any state, the District of Columbia, Guam or Puerto Rico. However, those designees who achieved such certification by other than a written test (e.g., State grandfather or eminence provisions) are eligible only for positions that are within or closely related to the specialty field of their registration. For example, a designee who attains registration through a State Board’s eminence provision as a manufacturing engineer typically would be eligible only for manufacturing positions.

PERSONNEL QUALIFICATION MATRIX

Computer Based Training Specialist

Associate level of experience with courseware production to design, develop, revise, and validate interactive computer based courseware. Experience in implementation of quality control and review and revision procedures throughout the courseware development process.

Web/Knowledge Management Specialist

CERTIFICATION:

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

Security+

Microsoft Certified Technology Specialist (MCTS) – SharePoint & SharePoint Server Microsoft Certified Information Technology (MCITP) – SharePoint Administrator

GENERAL EXPERIENCE:

Associate level of experience in design, maintenance, and operation of medium to large SharePoint Farm. This experience must include understanding SharePoint infrastructure and administering other supported technology. Must be able to create custom work flow. Must have a strong business process analysis and understanding of user and functional requirement; business process mapping. Must have system implementation skills, to include: conceptual and detailed design, configuration, requirements process analysis, and testing. Must have experience in reviewing and recommending software applications as well as identifying hardware salient characteristics and any add on devices. Experience in systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment.

SPECIALIZED EXPERIENCE:

Must have associate level of experience in analyzing and troubleshooting military networks as specified in the task order to include in depth experience with:

Microsoft Office SharePoint Server 2010/2013 or later

SharePoint Designer 2010/2013 or later Microsoft SQL Server 2008/2012 or later Microsoft Customer Relationship Management (CRM) Microsoft Active Directory Federated Service (ADFS) Microsoft Enterprise Server 2008/2012 or later Microsoft Windows Operating Systems Microsoft Active Directory Collaboration, Portals, Enterprise Search, Enterprise Content Management, Business Data Catalog, Shared Services Provider.

Creating /assembling custom Web Parts, specifically for Enterprise Search functionality and web part UI elements customizations.

SharePoint Templates (Application Templates, Master Pages, and Role-Based Templates, Custom Handlers STSDEV with Visual Studio 2005 XML, AJAX, Web Services, and XSLT .NET Framework to include .NET 2.0, 3.0, and 3.5 Creating custom controls in .NET and deploying them in SharePoint 2007/2010/2013

Switchboard Operator I

GENERAL EXPERIENCE:

Experience as a telephone operator handling overseas telephone calls, personnel locator service, commercial information services, customer support, conference calls, emergency calls, and maintaining call accounting databases.

SPECIALIZED EXPERIENCE:

Experience as a telephone operator on switchboard consoles as specified in the task order.

Switchboard Operator II

Minimum of two (2) years’ experience as a telephone operator handling overseas telephone calls, personnel locator service, commercial information services, customer support, conference calls, emergency calls, and maintaining call accounting databases.

SPECIALIZED EXPERIENCE:

Switchboard Operator III

Minimum of four (4) years’ experience as a telephone operator handling overseas telephone calls, personnel locator service, commercial information services, customer support, conference calls, emergency calls, and maintaining call accounting databases.

SPECIALIZED EXPERIENCE:

Help Desk Operator

CERTIFICATIONS:

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

Security+

Associate level of experience to include recording and transmitting messages, keeping records of calls/message placed, providing information to customers, making appointment, handling overseas telephone calls, customer support, emergency calls, and logging trouble tickets.

SPECIALIZED EXPERIENCE:

Experience as a help desk operator as specified in the task order.

Personal Computer Support Technician

Working towards completing applicable vendor/platform certification (e.g., Microsoft Certified Solutions Developer (MCSD), Microsoft Certified Applications Developer (MCAD), Microsoft Certified Database Administrator (MCDBA), Sun Certified Professional (SCP), Red Hat Certification Program (RHCP), CISCO Certified Network Professional (CCNP), Oracle Certified Professional (OCP), other).

EXPERIENCE:

Computerized System experience, to include:

Installation, testing, repair, and troubleshooting for stand-alone computers, computers linked to network, printers, and other computer peripherals.

Software installation and configurations.

Perform technical, operational, and training support to users either by telephone, or on-site for computer desktop hardware and software packages.

Client Support Administrator

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

Security+

Microsoft Certified Solutions Associate (MCSA) – Desktop or equivalent

GENERAL EXPERIENCE:

Must have associate level of “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Must have experience in installing/deleting of client level software. Must have experience in diagnostic and troubleshooting of basic computer workstation. Must have experience in implementing/installing software patches, security fixes, and service release of workstation.

Help Desk Technician I

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

Security+

Microsoft Certified Solutions Associate (MCSA) – Desktop or equivalent Cisco Certified Entry Networking Technician (CCENT)

GENERAL EXPERIENCE:

Associate level of “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of desktop computer systems or equipment. Must have experience in installing/deleting of client level software. Must have experience in diagnostic and troubleshooting of basic computer workstation. Must have experience in implementing/installing software patches, security fixes, and service release of workstation.

SPECIALIZED EXPERIENCE:

Must have associate level experience in remote technical, operational, and training support to user of personal computer.

Computer System Analyst I

Working towards completing applicable vendor/platform certification toward Enterprise Desktop Support or as defined in individual task order.

EXPERIENCE:

Computerized System experience, to include: Network Protocols, and UNIX and Windows based operating system.

Network/System Administrator I

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

Security+

Microsoft Certified Solutions Associate (MCSA) – Server or equivalent Cisco Certified Entry Networking Technician (CCENT)

GENERAL EXPERIENCE:

Associate level of experience in design, maintenance, and operation of small to medium networks. This experience must include administrating corporate or business’ user accounts managing mail servers, printer servers, WWW servers. Experience in systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment.

SPECIALIZED EXPERIENCE:

Must have associate level of experience in analyzing and troubleshooting military networks to include:

Microsoft Enterprise Server 2008/2012 or later version

Microsoft Windows Operating Systems Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote) Microsoft Active Directory 2008/2012 or later version Network Server Backup DHCP, DNS, WINS, and Domain Controllers Site specific equipment listed in the task order

Computer System Analyst II

Certified Software Development Professional (CSDP) (Previously known as Certified Software Engineering Professional (CSEP)), or with COR approval complete a vendor/platform specific certification (e.g., Microsoft Certified Solutions Developer (MCSD), Microsoft Certified Applications Developer (MCAD), Microsoft Certified Database Administrator (MCDBA), Sun Certified Professional (SCP), Red Hat Certification Program (RHCP), CISCO Certified Network Professional (CCNP), Oracle Certified Professional (OCP), other).

EXPERIENCE:

Must have intermediate level of Computerized System experience, to include: Test and Evaluation, Network Protocols, LAN administration fundamentals, and UNIX and Windows based operating system.

Help Desk Technician II

CERTIFICATIONS:

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

Security+

Microsoft Certified Solutions Associate (MCSA) – Server or equivalent Cisco Certified Network Associate (CCNA)

GENERAL EXPERIENCE:

Must have intermediate level of experience in design, maintenance, and operation of small to medium networks. This experience must include administrating corporate or business’ user accounts managing mail servers, printer servers, WWW servers. Experience in systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment.

SPECIALIZED EXPERIENCE:

Experience in analyzing and troubleshooting military networks include:

Microsoft Enterprise Server 2008/2012 or later version

Microsoft Windows Operating Systems Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote) Microsoft Active Directory 2008/2012 or later version Network Server Backup DHCP, DNS, WINS, and Domain Controllers Site specific equipment listed in the task order

Plus experience in:

Hardware troubleshooting, installing, servers, personal computers, and peripheral equipment.

Software installation, maintenance, and sustainment.

Customer Service and remote support

Network System Administrator II

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

Security+

Microsoft Certified Solutions Associate (MCSA) – Server or equivalent Cisco Certified Network Associate (CCNA)

GENERAL EXPERIENCE:

Must have intermediate level of experience in design, maintenance, and operation of small to medium networks. This experience must include administrating corporate or business’ user accounts managing mail servers, printer servers, WWW servers. Experience in systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment.

SPECIALIZED EXPERIENCE:

Experience in analyzing and troubleshooting military networks to include:

Microsoft Enterprise Server 2008/2012 or later version

Microsoft Windows Operating Systems Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote) Microsoft Active Directory 2008/2012 or later version Network Server Backup DHCP, DNS, WINS, and Domain Controllers

Network Manager II

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

Security+

Microsoft Certified Solutions Associate (MCSA) Cisco Certified Network Professional (CCNP) – RS or Datacenter

GENERAL EXPERIENCE:

Intermediate level of experience in design, maintenance, and operation of medium to large networks. Must have experience in systems management, monitoring and sustainment.

SPECIALIZED EXPERIENCE:

Must have intermediate level of experience on military networks as specified in the task order to include:

Cisco routing and switching technologies

Managing networks with industry standard platforms, Network Performance Analysis, Cisco IOS Network Configuration, and Network Troubleshooting Establishing new circuit requirements Documenting network enterprise, developing continuity folders, and as built drawings

Information Assurance II

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, one or more IT certifications from each group:

Group 1: Information Technology Certification Requirements

Microsoft Certified Solutions Expert (MCSE) – Microsoft Exchange/Windows Server or equivalent

Cisco Certified Network Associate Cisco Certified Network Professional (CCNP) CompTIA Linux + Linux Professional Institute Certification (LPIC) Red Hat Certified Engineer (RHCE)

Group 2: IA Technology Certification Requirements GIAC Certified Perimeter Protection Analyst (GPPA)

GIAC Certified Intrusion Analyst (GCIA) GIAC Certified Windows Security Administrator (GCWN) GIAC Certified UNIX Security Administrator (GCUX) GIAC Systems and Network Auditor (GSNA) GIAC IT Security Audit Essentials (GSAE) GIAC Global Industrial Cyber Security Professional (GICSP) GIAC Certified Incident Handler (GCIH)

Group 3: IAT Level II Requirements Global Information Assurance Certification (GIAC) Security Essentials Certification (GSEC)

CompTIA Security + Security Certified Network Professional (SCNP) Systems Security, Certified Practitioner (SSCP) Certified Information Security Auditor (CISA) GIAC Security Expert (GSE) Security Certified Network Architect (SCNA) Certified Information System Security Professional (CISSP) or Associate Certification and Accreditation Professional (CAP) GIAC Information Security Fundamentals (GISF) GIAC Security Leadership Certification (GSLC) Certified Information Security Manager (CISM)

GENERAL EXPERIENCE:

Intermediate level of experience in design, maintenance, and operation of small to medium networks. This experience must include administrating corporate or business’ user accounts managing mail servers, printer servers, WWW servers, and/or firewalls. Must have experience in reviewing and recommending software applications as well as identifying hardware salient characteristics and any add on devices. Experience in systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment.

SPECIALIZED EXPERIENCE:

Must have intermediate level of experience working with the following:

Tactical and strategic security issues of systems and networks, and associated requirements specific to deployed architecture

Network security, network and systems intrusion detections, advanced devices, firewalls, and software specific to the Department of Defense Server operations including installation, configuration, optimization, and analyzing logs on Windows operating systems (including Server 2008/2012 and modern desktop versions) Cisco IOS, CAT OS, configuration of Cisco routers and switches Server operations including installation, configuration, optimization, and analyzing logs on Unix operating systems (including Linux and Solaris) Mastery of the functions of DoD 8570-defined IAT Level I position

Computer System Analyst III

CERTIFICATIONS:

Certified Software Development Professional (CSDP) (Previously known as Certified Software Engineering Professional (CSEP)), or with COR approval complete a vendor/platform specific certification (e.g., Microsoft Certified Solutions Developer (MCSD), Microsoft Certified Applications Developer (MCAD), Microsoft Certified Database Administrator (MCDBA), Sun Certified Professional (SCP), Red Hat Certification Program (RHCP), CISCO Certified Network Professional (CCNP), Oracle Certified Professional (OCP), other).

EXPERIENCE:

Lead level of "Specific Project" Computerized System experience, to include: Design, Development, Test and Evaluation, Network Protocols, LAN administration fundamentals, and UNIX and Windows based operating system.

Network/ System Administrator III

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

Microsoft Certified Solutions Associate (MCSA) – Server or equivalent

Cisco Certified Network Associate (CCNA)

GENERAL EXPERIENCE:

Lead level of experience in design, maintenance, and operation of small to medium networks. This experience must include administrating corporate or business’ user accounts managing mail servers, printer servers, WWW servers, and/or firewalls. Must have experience in reviewing and recommending software applications as well as identifying hardware salient characteristics and any add on devices. Experience in systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment.

SPECIALIZED EXPERIENCE:

Must have lead level of experience in analyzing and troubleshooting military networks to include:

Microsoft Enterprise Server 2008/2012 or later version

Microsoft Windows Operating Systems Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote) Microsoft Active Directory 2008/2012 or later version Network Server Backup DHCP, DNS, WINS, and Domain Controllers

Network Manager III

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

Microsoft Certified Solutions Associate (MCSA)

Cisco Certified Network Professional (CCNP) – RS or Datacenter

GENERAL EXPERIENCE:

Lead level of experience in design, maintenance, and operation of medium to large networks. Must have experience in systems management, monitoring and sustainment.

SPECIALIZED EXPERIENCE:

Must have lead level of experience on military networks as specified in the task order to include:

Cisco routing and switching technologies

Managing networks with industry standard platforms, Network Performance Analysis, Cisco IOS Network Configuration, and Network Troubleshooting Establishing new circuit requirements Documenting network enterprise, developing continuity folders, and as built drawings

Information Assurance (IA) Technician III

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, one or more IT certifications from each group:

Group 1: Information Technology Certification Requirements Microsoft Certified Solutions Expert (MCSE) – Microsoft Exchange/Windows Server or equivalent

Cisco Certified Network Associate Cisco Certified Network Professional (CCNP) CompTIA Linux + Linux Professional Institute Certification (LPIC) Red Hat Certified Engineer (RHCE)

Group 2: IA Technology Certification Requirements GIAC Certified Perimeter Protection Analyst (GPPA)

GIAC Certified Intrusion Analyst (GCIA) GIAC Certified Windows Security Administrator (GCWN) GIAC Certified UNIX Security Administrator (GCUX) GIAC Systems and Network Auditor (GSNA) GIAC Global Industrial Cyber Security Professional (GICSP) GIAC Certified Incident Handler (GCIH)

Group 3: IAT Level II Requirements Global Information Assurance Certification (GIAC) Security Essentials Certification (GSEC)

CompTIA Security + Security Certified Network Professional (SCNP) Systems Security, Certified Practitioner (SSCP)

Group 4: IAT Level III Requirements Certified Information Security Auditor (CISA)

GIAC Security Expert (GSE) Security Certified Network Architect (SCNA) Certified Information System Security Professional (CISSP) or Associate Certification and Accreditation Professional (CAP) GIAC Information Security Fundamentals (GISF) GIAC Security Leadership Certification (GSLC) Certified Information Security Manager (CISM)

GENERAL EXPERIENCE:

Lead level of experience in IA technology or design, maintenance, and operation of small to medium networks. This experience must include administrating corporate or business’ user accounts managing mail servers, printer servers, WWW servers, and/or firewalls. Must have experience in reviewing and recommending software applications as well as identifying hardware salient characteristics and any add on devices. Experience in systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment.

SPECIALIZED EXPERIENCE:

Must have lead level of experience working with the following:

Tactical and strategic security issues of systems and networks, and associated requirements specific to deployed architecture
Network security, network and systems intrusion detections, advanced devices, firewalls, and software specific to the Department of Defense

Server operations including installation, configuration, optimization, and analyzing logs on Windows operating systems (including Server 2008/2012 and modern desktop versions) Cisco IOS, CAT OS, configuration of Cisco routers and switches Server operations including installation, configuration, optimization, and analyzing logs on Unix operating systems (including Linux and Solaris) Expert in all functions of both DoD 8570-defined IAT Level I and IAT Level II positions

Engineering Technician I

Certifications in "Relevant Technical Field", Engineering Technology, or "Acceptable CERTIFICATIONS Substitution".

Cable Television (CATV) Technician I

Associate level of “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Must have associate level of experience in the installation, maintenance, repair, alignments, testing, and troubleshooting of CATV broadcast receive equipment as specified in the task order to include:

Downlink Antennas

LNBs Decoders Modulators Signal Monitors Fiber optic distribution equipment Video ticker system Phase Alternating Line (PAL) Encoding System

Inside/Outside Cable Plant Technician I

Associate level of experience of the following inside/outside cable plant work:

Installation of ducts and conduits, pulling cables, and terminating, testing, splicing, and repairing interior and outside copper, coaxial, and fiber optic cabling

Installation of fiber optic modems, fiber multiplex equipment, fiber patch panels, analog and digital copper patch panels, main and intermediate distribution frames, Installation of lightning protection and supporting ground and power connections Installation of cabinets, cable ladder and rack systems, and equipment components in the cabinets

SPECIALIZED EXPERIENCE:

Experience with the operation of heavy equipment as specified in the task order to include: track excavator-changeable scoop/hydraulic jackhammer, standard backhoe, bobcat, cable reel truck, and 20K all- terrain forklift.

Engineering Technician II

Certifications in "Relevant Technical Field", Engineering Technology, or "Acceptable CERTIFICATIONS Substitution".

Cable Television (CATV) Technician II

Intermediate level of “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Must have intermediate level of experience in the installation, maintenance, repair, alignments, testing, and troubleshooting of CATV broadcast receive equipment as specified in the task order to include:

Downlink Antennas

LNBs Decoders Modulators Signal Monitors Fiber optic distribution equipment Video ticker system

Inside/Outside Cable Plant Technician II

Must have intermediate level of experience in the following inside/outside cable plant work:

Installation of ducts and conduits, pulling cables, and terminating, testing, splicing, and repairing interior and outside copper, coaxial, and fiber optic cabling

Installation of fiber optic modems, fiber multiplex equipment, fiber patch panels, analog and digital copper patch panels, main and intermediate distribution frames, Installation of lightning protection and supporting ground and power connections Installation of cabinets, cable ladder and rack systems, and equipment components in the cabinets

SPECIALIZED EXPERIENCE:

Experience with the operation of heavy equipment as specified in the task order to include: track excavator-changeable scoop/hydraulic jackhammer, standard backhoe, bobcat, cable reel truck, and 20K all- terrain forklift.

Engineering Technician III

Certifications in "Relevant Technical Field", Engineering Technology, or "Acceptable CERTIFICATIONS Substitution".

Cable Television (CATV) Technician III

Lead level of “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment. Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Personnel in this labor category are considered experts in the field. Lead level experience in the installation, maintenance, repair, alignments, testing, and troubleshooting of CATV broadcast receive equipment as specified in the task order to include:

Downlink Antennas

LNBs Decoders Modulators Signal Monitors Fiber optic distribution equipment Video ticker system

Inside/Outside Cable Plant Technician III

Lead level of experience of the following inside/outside cable plant work:

Installation of ducts and conduits, pulling cables, and terminating, testing, splicing, and repairing interior and outside copper, coaxial, and fiber optic cabling
Installation of fiber optic modems, fiber multiplex equipment, fiber patch panels, analog and digital copper patch panels, main and intermediate distribution frames,
Installation of lightning protection and supporting ground and power connections
Installation of cabinets, cable ladder and rack systems, and equipment components in the cabinets

SPECIALIZED EXPERIENCE:

Experience with the operation of heavy equipment as specified in the task order to include: track excavator-changeable scoop/hydraulic jackhammer, standard backhoe, bobcat, cable reel truck, and 20K all- terrain forklift.

Frequency Manager

Must meet the certification requirement of DoD 8570.01-M, SPIN-C, or individual task order.

GENERAL EXPERIENCE:

Lead level “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment. Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Must have intermediate level of experience with the following:

Base level communications systems and deployable communications systems, particularly antennas

Management and planning of frequencies to include frequency allotment, frequency requests, and frequency modifications Management and resolution of electromagnetic interference (EMI) Joint Spectrum Interference Resolution (JSIR) process Spectrum XXI Management Database and Microsoft Office

Top Secret SCI clearance is required.

Video Teleconference Technician – Client level

Must meet the certification requirement of DoD 8570.01-M, SPIN-C, or individual task order and Security +.

EXPERIENCE:

Associate level video teleconference experience, to include:

Powering up teleconferencing equipment

Checking equipment for proper operation Setting audio levels Positioning camera functions Performing secure or non-secure setup Operate or assist in operating session control panel, studio control unit, and high resolution graphics

Electronics Technician I

Formal electronics training from: Technical School, or Class A or B military school in electronics or communications, or electronics apprentice program. Formal electronics training, to include: Installation Tasks, Soldering, Cable Dressing, Cable Tray, Conduit, and Making/Repairing Connectors.

EXPERIENCE:

Associate level of practical experience, to include: electronics repair, maintenance and checkout.

Land Mobile Radio (LMR) Technician I

Must meet the certification requirement on the SPIN-C or individual task order.

GENERAL EXPERIENCE:

Associate level of “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Must have associate level of “hands on” experience in maintenance/troubleshooting of Motorola and other Land Mobile Radio Equipment as specified in the task order to include, but is not limited to:

Communications consoles

Repeaters XTS-5000 and other various hand held radios Trunked and non-trunked LMR systems Key loaders, antennas, multi-couplers, duplexers Test equipment such as, service monitors/ communication system analyzers, oscilloscopes, multimeters, frequency counters, power meters, spectrum analyzer Digital recording equipment Over the air keying equipment (Key management facility) Site controllers

Satellite Technician I

Must meet the certification requirement on the SPIN-C or individual task order

GENERAL EXPERIENCE:

Associate level of “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Intermediate level of experience working with DSCS or Commercial Satellite Terminals as specified in the task order to include:

X, C, KA, Ku-band, Tri-band Satellite Terminals

FDMA, TDMA, IP Type satellite modems

Tech Control Facility Technician I

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

Security+

Associate level of “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Must have associate level of experience in maintenance/troubleshooting of Tech Control Facility equipment as specified in the task order to include the following:

NET Promina equipment

KG, KY, KIV and ancillaries CISCO Routers/Switches Patch panels/maintenance panels Fiber optic modems and interface cards

Circuit Actions Technician I

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

Security+

Associate level experience in maintenance/troubleshooting of Tech Control Facility equipment as specified in the task order to include the following:

NET Promina equipment

KG, KY, KIV and ancillaries CISCO Routers/Switches Patch panels/maintenance panels Fiber optic modems and interface cards

SPECIALIZED EXPERIENCE:

Associate level experience in circuit actions at the base, camp, station, MAJCOM, Unified Command, or Component level.

Telephone Technician I – (Strategic DSN Switch)

Must have switch certification on Nortel SL-100 or Meridian I/Succession 1000 family of switches and/or completed Avaya Professional Credential Program (Degree of certification will be identified in individual task order).

Must meet the certification requirement of DoD 8570.01-M, SPIN-C, or individual task order.

GENERAL EXPERIENCE:

Associate level of “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Associate level experience in maintenance/troubleshooting telecommunications equipment as specified in the specified task order to include the following:

Nortel SL-100

Meridian I/Succession 1000 Family of Switches AVAYA AURA AS-5300 and associated Voice Over Internet Protocol Equipment End office telephone switches

Must have experience working with switches of interface Inter-Switch Trunks (ISTs) from DoD and commercial microwave/satellite systems and other equipment needed to extend voice transmissions across fiber or copper mediums.

COMSEC Responsible Officer

GENERAL EXPERIENCE:

Associate level of “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment. Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Associate level experience in maintenance/troubleshooting of Military Communication Systems and have previous experience as a COMSEC Responsible Officer.

Up to Top Secret clearance is required as stated in individual task order

Electronics Technician II

High School diploma or GED. Formal electronics training from: Technical School, or Class A or B military school in electronics or communications, or four (4) year electronics apprentice program. Formal electronics training, to include: Installation Tasks, Soldering, Cable Dressing, Cable Tray, Conduit, and Making/Repairing Connectors.

Experience:

Four (4) years of practical experience, to include: electronics repair, maintenance and checkout. One (1) year of practical experience in electronics installation.

Land Mobile Radio (LMR) Technician II

Must meet the certification requirement on the SPIN-C or individual task order

GENERAL EXPERIENCE:

Intermediate “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment. Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Intermediate hands-on experience in maintenance/troubleshooting of Motorola and other Land Mobile Radio Equipment as specified in the task order to include:

Communications consoles

Repeaters XTS-5000 and other various hand held radios Trunked and non-trunked LMR systems Key loaders, antennas, multi-couplers, duplexers Test equipment such as, service monitors/ communication system analyzers, oscilloscopes, multimeters, frequency counters, power meters, spectrum analyzer Digital recording equipment Over the air keying equipment (Key management facility) Site controllers

Must be qualified to install LMR base stations, repeaters and mobile radios. Must have LMR shop operations and management experience in a large-scale LMR shop and be familiar with equipment tracking databases.

Microwave Technician II

GENERAL EXPERIENCE:

Intermediate “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment. Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Intermediate experience with the installation, configuration, operation, and maintenance of microwave equipment as specified in the task order.

Satellite Technician II

GENERAL EXPERIENCE:

Intermediate “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment. Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Intermediate experience working with DSCS or Commercial Satellite Terminals as specified in the task order to include:

X, C, KA, Ku-band, Tri-band Satellite Terminals

Tech Control Facility Technician II

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

Security+

Cisco Certified Network Associate (CCNA) Routing and Switching or Service Provider

GENERAL EXPERIENCE:

Intermediate “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment. Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Intermediate experience in maintenance/troubleshooting of Tech Control Facility equipment as specified in the task order to include the following:

NET Promina equipment

KG, KY, KIV and ancillaries CISCO Routers/Switches Patch panels/maintenance panels

Circuit Actions Technician II

Must meet the certification requirement of DoD 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

Security+

Cisco Certified Network Associate (CCNA) Routing and Switching or Service Provider

GENERAL EXPERIENCE:

Intermediate experience in maintenance/troubleshooting of Tech Control Facility equipment as specified in the task order to include the following:

NET Promina equipment

KG, KY, KIV and ancillaries CISCO Routers/Switches Patch panels/maintenance panels Fiber optic modems and interface cards

Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Intermediate experience in circuit actions at the base, camp, station, MAJCOM, Unified Command, or Component level.

Telephone Technician II – (Strategic DSN Switch)

Must have switch certification on Nortel SL-100 or Meridian I/Succession 1000 family of switches and/or completed Avaya Professional Credential Program (Degree of certification will be identified in individual task order).

Must meet the certification requirement of DoD 8570.01-M, SPIN-C, or individual task order.

GENERAL EXPERIENCE:

Intermediate “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of telecommunications systems or equipment. Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Intermediate experience in maintenance/troubleshooting telecommunications equipment as specified in the specified task order to include the following:

Nortel SL-100

Meridian I/Succession 1000 Family of Switches AVAYA AURA AS-5300 and associated Voice Over Internet Protocol Equipment End office telephone switches

Must have experience working with switches of interface Inter-Switch Trunks (ISTs) from DoD and commercial microwave/satellite systems and other equipment needed to extend voice transmissions across fiber or copper mediums.

Telephone Technician II – (Defense Red Switch Network (DRSN))

GENERAL EXPERIENCE:

Intermediate “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of telecommunications systems or equipment. Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Intermediate experience in maintenance/troubleshooting telecommunications equipment as specified in the specified task order to include the following:

Defense Red Switch Network (DRSN) Equipment

Raytheon secure digital switches

Must have experience working with switches of interface Inter-Switch Trunks (ISTs) from DoD and commercial microwave/satellite systems and other equipment needed to extend voice transmissions across fiber or copper mediums.

Must have TS/SCI Clearance

Video Teleconferencing (VTC) Bridge Technician II

Must meet the certification requirement stated on DoD directive 8570, SPIN-C, and individual task order.

GENERAL EXPERIENCE:

Intermediate “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment. Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Intermediate experience in maintenance/troubleshooting of VTC electronic systems or equipment as specified in the task order to include the following:

Inverse Multiplexing Devices (i.e., Adtran devices)

Telepresence Management Suite (TMS) Software Tandberg devices (Codecs, Desktops, Bridges including Codian Products, etc.)

Cisco Network Enterprise Devices (VCS-Control, VCS-Expressway, Gatekeeper, Border Controller) Cisco Multipoint Control Units/Bridges (MPS800, MSE8000, Codian 45XX series, and peripherals) Cisco Conference Room (CR) Codecs (All in product line to include C-Series and MXP systems) Cisco Desktops (All in product line to include EX series and MXP systems) Cisco Codian ISDN Gateways 3200 series Cisco Codian IP Gateways 3500 series Media converters (Fiber to LAN) EXTRON components AMX components AUTOPATCH components QUADVIEW components CRESTRON components CRESTRON and AMX Touch panel [interfaces] and associated software Audio subsystems (Amplifiers, mixers, microphone and speaker systems) Media devices (e.g. DVD players, VCRs, etc.)

Multimedia Display (e.g. Projectors, LCD, Plasma, LED displays, etc)

COMSEC/EKMS Custodian

Must meet the certification requirement of DoD 8570.01M, SPIN-C or individual task order.

GENERAL EXPERIENCE:

Intermediate “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment. Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Intermediate experience in the following:

Managing system databases to include compilation of systems reports and overall system performance

Managing a Department of Defense (DOD) classified COMSEC account in accordance with National Security Agency (NSA) and specified service regulations Managing and supervising communications support personnel COMSEC (KMI and EKMS) standards Generation and distribution of electronic keys from national and service level sources to the end-item communications security component (End Cryptographic Unit - ECU)

Top Secret clearance is required.

Electronics Technician III

High School diploma or GED. Formal electronics training from: Technical School, or Class A or B military school in electronics or communications, or four (4) year electronics apprentice program. Formal electronics training, to include: Installation Tasks, Soldering, Cable Dressing, Cable Tray, Conduit, and Making/Repairing Connectors.

Experience:

Eight (8) years of practical experience, to include: Electronics Repair, Maintenance, Installation and Checkout. Two (2) years of experience, to include: supervision, and shop practices. Three (3) years of practical experience, to include: electronics repair and installation, and six (6) years of experience with the "Specific Projects".

Land Mobile Radio (LMR) Technician III

GENERAL EXPERIENCE:

Lead level “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment. Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment. Two (2) years of experience, to include: supervision, and shop practices.

SPECIALIZED EXPERIENCE:

Personnel in this labor category are considered experts in the field. Lead level “hands on” experience in maintenance/troubleshooting of Motorola and other Land Mobile Radio Equipment as specified in the task order to include:

Communications consoles

Repeaters XTS-5000 and other various hand held radios Trunked and non-trunked LMR systems Key loaders, antennas, multi-couplers, duplexers Test equipment such as, service monitors/ communication system analyzers, oscilloscopes, multimeters, frequency counters, power meters, spectrum analyzer Digital recording equipment Over the air keying equipment (Key management facility) Site controllers

Must be qualified to install LMR base stations, repeaters and mobile radios. Must have LMR shop operations and management experience in a large-scale LMR shop and be familiar with equipment tracking databases.

Microwave Technician III

GENERAL EXPERIENCE:

Lead level “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment. Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment.

Experience, to include: supervision, and shop practices.

SPECIALIZED EXPERIENCE:

Personnel in this labor category are considered experts in the field. Lead level experience with the installation, configuration, operation, and maintenance of microwave…

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