ATT G - Acronyms and Abbreviations - Draft.pdf

ATTACHMENT G

NASA CONSOLIDATED APPLICATIONS AND

PLATFORM SERVICES (NCAPS)

DATA REQUIREMENTS LIST

AND

DATA REQUIREMENTS DESCRIPTIONS

RFP 80TECH22R0002

CONTRACT #TBD

DATE: TBD

Attachment G

80TECH22R0002

A&A Assessment and Authorization AAO Agency Application Office AART Agency Application Rationalization Tool ACA Associate Contractor Agreement ACL Assessed and Cleared List ACS Audio Conferencing Services AD Active Directory ADCC Agency Data Center Consolidation ADL Applicable Documents List AEGIS Advanced Enterprise Global IT Solutions AED Automated External Defibrillators AES Advanced Exploration Systems AFRC Armstrong Flight Research Center AHC Agency Hierarchy Code AI Artificial Intelligence AIX Advanced Interactive eXecutive ALMS Access Level Management request System ALP Acceptable Levels of Performance ANI/ALI Automatic Numbering Identification/Automatic Location

Identification ANSI American National Standard Institute AO Authorizing Official API Application Programming Interface APL Approved Products List APS Applications and Platform Services APSCC Alternate Protective Services Control Center AR Accepted Risk ARC Ames Research Center ARIN American Registry for Internet Numbers ASCS Agency Security Configuration Standards ASLM Agile Software Lifecycle Management ASN Autonomous System Number ATO Authority to Operate ATP Authority to Proceed ATSC Advanced Television Systems Committee ATV Asset Transition Value AWS Amazon Web Services BCC Backup Control Center BCC-HOSC Backup Control Center – HOSC BGP Border Gateway Protocol BICSI Building Industry Consulting Services International BNOC Base NOC BOE Basis of Estimate BOM Bill of Material BRT Breach Response Team BY Budget Year

C-ATO Conditional Authority to Operate CaaS Compute as a Service CAD Computer-Aided Design CAM COMSEC Account Manager CAE Computer-Aided Engineering CAP Certified Authorization Professional CASP+ CompTIA Advanced Security Practitioner CATSCAN Covered Article & Technology Supply Chain Assessment Needed CATV Cable Television CBA Collective Bargaining Agreements CCB Configuration Control Board CCISO Certified Chief Information Security Officer CCNA Cisco Certified Network Associate CCTS Configuration Control Tracking System CD&SC Communications Distribution and Switching Center CDM Continuous Diagnostics & Mitigation CDN Content Delivery Network CDR Critical Design Review CDT Central Daylight Time CE Continuing Education CEC Collaborative Engineering Center CED Collection of Electronic Data CEMP Comprehensive Emergency Management Plan CENMS Corporate Enterprise Network Management Systems CER Cisco Emergency Responder CHATS Contractor-Held Asset Tracking System CI Configuration Item CIEF Carrier Independent Exchange Facilities CIO Chief Information Officer CISO Chief Information Security Officer CISM Certified Information Security Manager CISSP Certified Information Systems Security Professional CLI Command Line Interface CLIN Contract Line Item CM Configuration Management CMI Configuration Management Items CMDB Configuration Management Data Base CMMI Capability Maturity Model Integration CMP Contract Management Plan CNOC Corporate Network Operations Center CO Contracting Officer COAM Customer Owned and Maintained COD Center Operations Directorate CoF Construction of Facilities CompTIA Computing Technology Industry Association COMSEC Communications Security

CONUS Continental United States COOP Continuity of Operations COOP Continuity of Operations Plans COBRA Collect, Observe, Broadcast, Record and Analyze COR Contracting Officer’s Representative COTS Commercial Off-the-Shelf COW Carry Over Work CNSI Classified National Security Information CPE Center Premises Equipment CPIC Capital Planning and Investment Control CPU Central Processing Unit CR Change Request CRM Customer Relationship Manager CRQ Customer Request CSD Communications Services Document CSD CP Service Document CSET Cybersecurity Standards and Engineering Team CSI CyberSecurity Infrastructure CSO Communications Service Office CSONS Communications Service Office Outage Notification System CSP Cloud Service Provider CSPD Cybersecurity & Privacy Division CSPP Cybersecurity & Privacy Program CSS Central Storage System CSSO Computing Services Service Office CST Central Standard Time CTA Corporate Target Architecture CTE Cloud Technical Environments CUI Controlled Unclassified Information CWDS Centralized Web and Database Servers CySA+ CompTIA Cybersecurity Analyst D2E2 Data Discovery Exploration Engine DAR Data at Rest DART Damage Assessment and Recovery Team DAVC Desktop Appliance Video Conference DBA Database Administration DBaaS Database as a Service DBMS Database Manaement System DCIM Data Center Infrastructure Management DCN Data Center Network DCOI Data Center Optimization Initiative DCS Design-Cost-Schedule

DDI DNS DHCP IPAM

Dev Development DevOps Development and Operations DFUM Directorate Facilities Utilization Managers

DHCP Dynamic Host Configuration Protocol DHS Department of Homeland Security DISA Defense Information Services Agency DMV Desktop Mobile ViTS DMZ De-Militarized Zone DNS Domain Name Server DOCR Data Operations Control Room DoD Department of Defense DOS Denial of Service DP Decommissioning Plan DPS Deliverable Products and Services DR Disaster Recovery DRD Data Requirements Document DSL Digital Subscriber Line DSN Deep Space Network DSR Daily Summary Report DTV Digital Television DVR Digital Video Recorder E3A Einstein 3 Accelerated E911 Emergency911; system for emergency calls EA Enterprise Architect EAST2 Enterprise Applications Service Technologies 2 EBGP External Border Gateway Protocol EC Engineering Change ECAD Electronics Computer-Aided Design EC2 Elastic Compute Cloud ECN Equipment Control Number EIA Electronic Industries Alliance EIB-NAC Enterprise Internal Border-Network Access Control EIS Enterprise Infrastructure Solutions ELA Enterprise License Agreement ELB Elastic Load Balancing EMCC Enterprise Managed Cloud Computing ELMT Enterprise License Management Team ENS Emergency Notification System EO Executive Order EOC Emergency Operations Center EOL End of Life EON Emergency On-Site Notification EOS End of Service EP Elevated Privileges EPACS Enterprise Physical Access Control System EPMO Enterprise Project Management Office EPMT Enterprise Platform Management Team ER Event Report ERA Electronic Records Archives

ES&I Enterprise Service and Integration ESC Enterprise Service Catalog ESD Enterprise Service Desk ESF Emergency Support Function ESRS Enterprise Service Request System eSRS Electronic Subcontracting Reporting System ETOS Electronic Task Order System EUSO End User Services Office EVCDN Enterprise Video Content Delivery Network EWS Emergency Warning System FAR Federal Acquisition Regulation FASD Facilities and Administrative Services Division FBACP Fringe Benefits Analysis of Compensation Plan FBF Filter Based Forwarding FC Fibre Channel FCL Final TS facility clearance FCC Federal Communications Commission FCO Field Change Orders FDCCI Federal Data Center Consolidation Initiative FDD Final Design Document FDF Flight Dynamics Facility FedRAMP Federal Risk and Authorization Management Program FER Freeze Exemption Request FFP Firm Fixed Price FIPS Federal Information Processing Standard FISMA Federal Information Security Management Act FITARA Federal IT Acquisition Reform Act FOD Foreign Object Debris FOM Facility Operations Manager FRC Federal Record Center FTP File Transfer Protocol FY Fiscal Year GAO Government Accountability Office GCC Goddard Communications Control GCTC Yuri Gagarin Cosmonaut Training Center GFE Government Furnished Equipment GFP Government Furnished Property GFY Government Fiscal Year GHz Gigahertz GIAC Global Information Assurance Certification GICSP Global Industrial Cyber Security Professional GOTS Government Off The Shelf GPA Government Property Administrator GPO Group Policy GPR GSFC Procedural Requirement

GPS Global Positioning System GRC Glenn Research Center GSA General Services Administration GSCM Ground Systems Configuration Management GSEC GIAC Security Essentials Certification GSFC Goddard Space Flight Center GSLC GIAC Security Leadership GWAC Government-Wide Acquisition Contract HITSS HQ Information Technology Support Services contract HMI Human Machine Interface HOSC Huntsville Operations Support Center HPC High-Performance Computing HPSS High-Performance Storage System HQ Headquarters HRC Hardware Reference Configurations HSF Human Space Flight HSM Hierarchical Storage Management HVAC Heating, Ventilation, and Air Conditioning I3P IT Infrastructure Integration Program IA Information Assurance IaaS Infrastructure as a Service IAGP Installation Accountability Government Property IAM Identity Access Management IBGP Internal Border Gateway Protocol IBM International Business Machines Corporation IBN Intent Based Network IaaS Infrastructure as a Service ICAM Identity Credential and Access Management ICD Interface Control Document ID Identification; identity IDA Interface Definition Agreement IDC Integrated Data Collection IDD Interface Definition Document IDIQ Indefinite-Delivery Indefinite-Quantity IdMAX Identity Management and Account Exchange ID/IR Intrusion Detection and Incident Response IDS Intrusion Detection System IDR Internal Design Review IES Integrated Engineering Services IETF Internet Engineering Task Force IGP Interior Gateway Protocols ILO Integrated Lights Out IMAC Install, Move, Add and Change IMS Instant Meeting Service

INKSNA Iran, North Korea, and Syria Nonproliferation Act INP Integration Plan IONet IP Operational Network IOP Interim Operating Procedures IoT Internet of Things IP Internet Protocol IPAM Internet Protocol Address Management IPO Industrial Property Officer IPS Intrusion Prevention Systems IPT Integrated Project Team IPTV Internet Protocol Television iPV International Procedure Viewer IPv4 Internet Protocol version 4 IPv6 Internet Protocol version 6 IR Incident Response IR Investigative Reports IRAP Incumbent Retention and Pay IRD Integrated Receiver/Decoder IRM Incident Response Manager IRR Internal Readiness Review ISC Infinity Science Center (SSC) (ISC)2 International Information System Security Certification Consortium ISE Identity Service Engine IS-IS Intermediate System to Intermediate System iSite iSite Contract Management Portal ISO International Organization for Standardization ISO Information System Owner ISS International Space Station ISSO Information System Security Officer ISR Individual Subcontract Report IT Information Technology IT-SSP IT System Security Plans ITBS Information Technology Business Services ITCD Information Technology and Communications Directorate ITIL Information Technology Infrastructure Library ITSCM IT Service Continuity Management ITSEC-EDW IT Security Enterprise Data Warehouse ITSM IT Security Management ITSP Information Technology Plan ITSSP Information Technology System Security Plan IV&V Independent Verification and Validation J911 Joint 911 J911NGU J911 Next Generation Upgrade JPL Jet Propulsion Laboratory JSC Johnson Space Center K Thousand(s)

KA Knowledge Article KATS Kennedy Action Tracking System KDC Kennedy Data Center KIAC Kennedy Infrastructure Applications and Communications contract KNPR Kennedy NASA Procedural Requirement KOATS Kennedy Online Application Tracking System KPaaS Kubernetes Platform as a Service KSC Kennedy Space Center KUS KSC Uplink Station KVM Keyboard-Video-Mouse L2BS Layer 2 Backbone Services L2VPN Layer 2 Virtual Private Network LAN Local Area Network LaRC Langley Research Center LBS Load Balancing Services LCN Limited Communications Notice LDP Label Distribution Protocol LFT Large File Transfer LOC Level of Confidence LOP Local Operating Procedure LRU Line Replaceable Unit LTE Long-Term Evolution LTO Linear Tape-Open LVoDS Local Voice Distribution System MAB MAC Address Bypass MAC Media Access Control MACS MSFC Agency Compute Services MAF Michoud Assembly Facility MAP Mission Support Future Architecture Program MAR Mitigation Action Recommendation MATLAB Matrix Laboratory MBFD Multi-Hop Bidirectional Forwarding Detection MCAD Mechanical Computer Aided Design MCC Mission Control Center MCC-H Mission Control Center – Houston MCE Managed Cloud Environment MCDTV Multi-Channel Digital TV System MCM Mission Communications Manager MCWG Mission Communications Working Group MEC Management Education Center MEI Mission Essential Infrastructure MEOV Mobile Emergency Operations Vehicle MGSS MSFC Ground Systems and Services MICS Management Information Control System MITS MSFC Information Technology Services ML Machine Learning

MND Mission Network Division MNGV Mission Next Generation Voice MOA Memorandum of Agreement MOID Mission Operations Interface Document MONS Mission Outage Notification System MORR Mission Operations Readiness Review MOST Mission Operations Security Team MOU Memorandum of Understanding MOVE Mission Operations Voice Enhancement MPLS Multiprotocol Label Switching MPR MSFC Procedural Requirement ms millisecond MSFC Marshall Space Flight Center MSM Mission Service Manager MSN Mission MRB Material Review Board MySQL My Structured Query Language NAC Network Access Control NAID National Association for Information Destruction NAMS NASA Access Management System NASA National Aeronautics and Space Administration NASCOM NASA Communications NAT Network Address Translation NaTS Networking and Telecommunications Services NCAD NASA Consolidated Active Directory NCAPS NASA Consolidate Applications and Platform Services NCC NASCOM Communications Control NCCIPS National Center for Critical Information Processing and Storage NCI NASA Critical Infrastructure NCTR NASA Client Trust Reference NDA Non-Disclosure Agreement NEC National Electric Code NEMO NASA Emergency Management Officer NEN Near Earth Network NERD Network Engineering Review Board NESC National Electric Safety Code NESS NF1018 Electronic Submission System NEST NASA End-user Services & Technologies NetOps Network Operations NETS NASA Environmental Tracking Systems NexGen Next Generation [contract] NF NASA Form NFS NASA FAR Supplement NFV Network Functions Virtualization NICs Network Interface Cards NID NASA Interim Directive

NIEG NASA Imagery Expert Group NIEP NASA Imagery Experts Program NIN NASA Internal Network NIST National Institute of Standards and Technology NITR NASA Information Technology Requirement NITS NASA Incident Tracking System NITSM NASA IT Service Management NMIS NASA Mishap Information System NMS Network Management System NMO NASA Management Office NOR NEST Organizational Representative NOMC Network Operations and Management Center NOSL NASCOM Operations System Lab NPD NASA Policy Directive NPR NASA Procedural Requirement NRS NASA Collaborative Infrastructure Resource Scheduler NSBCP NSSC Business Continuity and Disaster Recovery Plans NSR Network Service Request NSS National Security Systems NSSC NASA Shared Services Center NTAM NASA Trust Anchor Management NTC NASA Teleconferencing Center NTSR New Technology Summary Report NTP Network Timing Protocol NTSC National Television Systems Committee OAT Oracle Auditing Tool O&M Operations and Maintenance OAM Operation Administration and Maintenance OCI Organizational Conflict of Interest OCIO Office of the Chief Information Officer OCONUS Outside Continental United States OCSD Organizational computer Security Officer ODBC Open Database Connectivity ODC Other Direct Cost ODM Operational Directive Memorandum ODS Ozone Depleting Substances ODV Organizationally Defined Value OEM Original Equipment Manufacturer OFRI Operations & Flight Readiness Implementation OGA Other Government Agency OIG Office of Inspector General OIP Operations Interface Procedures OITM Organizational IT Managers OMB Office of Management and Budget OOBA Out-of-Band Administration OP Operationg Procedures

OPM Office of Personnel Managment OPS Office of Protective Services ORI Organizational Records Inventory OS Operating System OSHA Occupational Safety and Health Administration OSI Office of Strategic Infrastructure OSMA Office of Safety and Mission Assurance OSP Operational Support Plans OSPF Open Shortest Path First OT Operational Technology PA Public Address [Systems] PaaS Platform as a Service PACS Physical Access Control System PAI Privacy Act Information PB PetaByte PDL Ponce De Leon PDU Power Distribution Unit PDM Policy Decision Memoranda PIA Privacy Impact Assessments PII Personally Identifiable Information PIP Program Implementation Plan PIV Personal Identity Verification PKI Public Key Infrastructure PLC Programmable Logic Control PM Preventive Maintenance PMP Property Management Plan PMOD Payload and Mission Operations Division POA&M Plan of Action & Milestones POC Point-of-Contact PoP Point of Presence POTS Plain Old Telephone Service PP&E Property, Plant, & Equipment PPBE Planning, Programming, Budgeting, and Execution PPR Phased Periodic Reinvestigation PPS Ports, Procols, Services PPM Principle Periods of Maintenance PRD Program Requirements Document PSLA Program Service Level Agreement PSO Protective Services Office PSS Physical Security Specialist PSTN Public Switched Telephone Network PTA Privacy Threshold Assessment PTP Project Task Plan PUB Publication PWS Performance Work Statement QASP Quality Assurance Surveillance Plan

QMS Quality Management System QoS Quality of Service RA Risk Assessment RAM Random Access Memory RAS Remote Access Service RBAC Role-Based Access Control RBD Risk Based Decisions RCA Root Cause Analysis RCDD Registered Communications Distribution Designer RDM Release and Deployment Management RDP Remote Desktop Protocol Rev Revision RF Radio Frequency RFC Request for Comments RFI Request for Investigation RFID Radio Frequency Identification RIPE Reseaux IP Europeans RIR Regional Internet Registry RISCS Risk Information Security Compliance System RM Remedial Maintenance RM Records Management ROM Rough Order Magnitude RPO Recovery Point Objective RQD Requirements Document RS Return to Service RSC-E Rocket Space Corporation - Energia RSVP Resource Reservation Protocol RPO Recovery Point Objective RTO Recovery Time Objective RTS Return To Service RVoDS Remote Internet Voice Distribution System S&MA Safety And Mission Assurance SaaS Software as a Service SACM Service Asset and Configuration Management SAISO Senior Agency Information Security Officer SAM Subject Area Monitor SAN Storage Area Network SAP Systems, Applications and Products SATCOM Satellite Communications SBPR Single Scope Background Period Reinvestigation SBU Sensitive But Unclassified SC Service Customers SCaN Space Communications and Network SCD Small Conversion Devices SCI Sensitive Compartmented Information SCIF Sensitive Compartmented Information Facilities

SCM Shift Communications Manager SCRM Supply Chain Risk Management SCTF Sonny Carter Training Facility SDA Software Defined Access SDLC System Development Life Cycle SDN Software Defined Networking SE Systems Engineering SE&I Systems Engineering and Integration SEL Systems Engineering Lead SEM Service Element Manager SEMO Supply and Equipment Management Officer SEQP Software Engineering Quality Plan SFTP Secure File Transfer Protocol SHE Safety, Health & Environmental SIA Security Impact Assessments SIP Session Initiation Protocol SLA Service Level Agreement SLS Space Launch System SME Subject Matter Expert SMTP Simple Mail Transfer Protocol SN Space Network SOC Security Operations Center SOD Segregation of Duties SOP Standard Operating Procedures SORN Systems of Registry Notifications SoS Systems-of-Systems SP Special Publication SPIP Station Program Implementation Plan SPR System Problem Report SQL Structured Query Language SR Service Request SRR Systems Requirements Review SSC Stennis Space Center SSCP Systems Security Certified Practitioner SSE Server-Side Encryption SSH Secure Shell SSHGS Secure Shell Gateway System SSL Secure Sockets Layer SSO Systems Security Officer SSP System Security Plan SSR Summary Subcontracting Reporting SVS Switched Voice Services TAG Temporary Access Grants T&F Timing & Frequency T&S Timing & Synchronization TB TeraByte

TBM Taxonomy Business Model TBM Technology Business Model TCM Technical Coordination Meeting TCP Total Compensation Plan TDM Time-Division Multiplexing TE Traffic Engineering TIA Telecommunications Industry Association TIC Trusted Internet Connection TIM Technical Interchange Meeting TM Technical Monitor TMR Technical Monitor Representative TO Task Order TOS Terms of Service TReK Telescience Resource Kit TS Top Secret (security clearance) TSC Telescience Support Centers TTL Teletype Loop TV Television UCC Unified Communications and Collaboration UD Unauthorized Device UHF Ultra-High Frequency UPS Uninterruptible Power Supply U.S. United States UTC Coordinated Universal Time UVS Unique Video Services UWG Utility Working Group V&V Verification & Validation VAR Visit Access Requests VCS Video Conferencing Services vCPU virtual Central Processing Units VDC Virtual Data Centers VHF Very High Frequency ViTS Video Teleconferencing Services VLAN Virtual LAN VM Virtual Machine VMS Virtual Memory System VNF Virtualized Network Function vNIC Virtual Network Interface Card VoIP Voice over Internet Protocol VoTS Voice Teleconferencing System VPC Virtual Private Cloud VPN Virtual Private Network VVP Verification and Validation Plan WAN Wide Area Network WBS Work Breakdown Structure WCC Work Control Center

WCS Web Collaboration Services WCS Workplace and Collaboration Services WFF Wallops Flight Facility WSTF White Sands Test Facility WYE Work Year Equivalent

TERMS AND DEFINITIONS

A. ITIL: Information Technology Infrastructure Library: Framework of best practices for delivering IT services.

B. SAFe®: Scaled Agile Framework: System for implementing Agile, Lean, and

DevSecOps practices at scale.

C. Business Agility: Organizational-wide application of Lean and Agile practices.

D. ASLM: Agile Software Lifecycle Management.

E. DME: Development, Modernization, Enhancement.

F. Application: Supports a process, implements logic and rules to transform user or system input into data output, and/or automates and optimizes functions, processes, tasks, and activities. Applications can be divided into business or mission supported, and generally fall into the categories that support NPR 7150.2D, NASA Software Engineering Requirements: Class F General Purpose Computing, Business, and IT Software.

G. Website: Collection of sites aimed at sharing information about an organization including people rosters, mission statement, relevant links and other content that an organization produces or manages (e.g. policy) for the Agency. Websites may be static in nature (non-interactive or transformational).

H. Web Application: Facilitates user interactions and transactions to support a business function.

• Scaled Agile Framework for Lean Enterprises (SAFe) – a set of organizational and workflow patterns for implementing agile practices at an enterprise scale, to achieve business agility that integrates the power of Lean, Agile, and DevSecOps into a comprehensive operating system that helps enterprises deliver innovative products and services faster, more predictably, and with higher quality.

• SAFe’s Requirements Model -

• Agile Product Teams –cross-functional long-lived team of 5-11 individuals who define, build, test, and deliver an increment of value in a short time box. Agile Teams must have a Scrum Master and a Product Owner that is included in the 5-11 count

• Shared Services Teams - represents the specialty roles, people, and services required for the success of an Agile Release Train (ART) or Solution Train.

• System Teams - specialized Agile Team that assists in building and supporting the Agile development environment infrastructure, such as the toolchain that supports the Continuous Delivery Pipeline. The System Team may also support the integration of assets from Agile teams, perform end-to-end Solution testing where necessary, and assists with deployment and Release on Demand.

• Agile Release Train (ART) – long-lived team of Agile teams, which, along with other stakeholders, incrementally develops, delivers, and where applicable operates, one or more solutions in a value stream. An ART consist of 50 – 125 people organized in multiple agile teams

• Program Increment (PI) – a timebox during which an Agile Release Train (ART) delivers incremental value in the form of working, tested software and systems. Typically, 8 – 12 weeks long

• Iteration/Sprint: standard, fixed-length timebox, where Agile Teams deliver incremental value. Typically 2-weeks but can be up to 4-weeks

• Value Stream - represent the series of steps that an organization uses to implement Solutions that provide a continuous flow of value to a customer

• Story - Stories are short descriptions of a small piece of desired functionality, written in the user’s language. Agile Teams implement small, vertical slices of system functionality and are sized so they can be completed in a single Iteration. Stories must include:

o Title o Description o Level of Effort (i.e. story points) o Business Value o Definition of Done o Acceptance Criteria o Dependencies o Other attributes that characterize the story o Type of Flow Item story supports (Features, Defects, Risk, and Debts)

• Story Points - singular number that represents a combination of qualities:

o Volume – How much is there?

o Complexity – How hard is it?

o Knowledge – What’s known? Uncertainty – What’s unknown?

Story points are relative, without a connection to any specific unit of measure. The size (effort) of each story is estimated relative to the smallest story, which is assigned a size of ‘one.’ A modified Fibonacci sequence (1, 2, 3, 5, 8, 13, 20, 40,

100) is applied that reflects the inherent uncertainty in estimating, especially large numbers (e.g., 20, 40, 100)

• Flow Velocity - measures the number of backlog items (stories, features, capabilities, epics) completed in a given timeframe. As the team works together over time, their average velocity becomes reliable and predictable. Predictable velocity assists with planning and helps limit Work in Process (WIP), as teams don’t take on more stories than their historical velocity would allow. This measure is also used to estimate how long it takes to deliver epics, features, capabilities, and enablers, which are also forecasted using story points. For new teams, velocity will be normalized and calculated using 8 story points per team member per 2-week iteration/sprint (not to include the Scrum Master and Product Owner). Therefore, if we have a team of 9 members, we will subtract the Scrum Master and Product owner from the calculation 9 – 2 = 7 team members. Then times the 7 team members by 8 story points, 7 x 8 = 56 story points will be the starting velocity of the new 9-member team that includes a Scrum Master and Product Owner on the team.

• Flow Velocity Fluctuations - Flow Velocity Fluctuations tracks the fluctuations of the team’s velocity against a defined upper and lower limit

• Commitment Reliability: The number of story points completed and accepted vs committed

• Flow Distribution: measures the amount of each type of work, such as Flow Items:

Features, Defects, Risk, and Debts in the system over time

• Flow Time: measures the time elapsed from ‘work start’ to ‘work complete’ on a given Flow Item, including both active and wait times

• Flow Efficiency: measures how much of the overall flow time is spent in value-added work activities vs. waiting between steps

• Flow Load: measures the number of Flow Items currently in progress (active or waiting) within a particular value stream

• Flow Predictability: measures how well teams, ARTs and Solution Trains are able to plan and meet their Program Increment objectives

• Team Health Radar: Filled out by the agile team members: Product Owners, Scrum Masters, Technical Leads, & Team Members.

• Scrum Master Health Radar: Filled out by individuals in a Scrum Master role and their team members, government product managers, government business owners

• Product Owner Health Radar: Filled out by individuals in a Product Owner role and their team members, government product managers, government business owners

• Release Train Engineer Health Radar: Filled out by individuals in a Release Train Engineer role and their team members, government product managers, government business owners

• Metrics

• Flow Velocity Fluctuations: The team’s expected flow velocity is to be between 80% - 120% of the team’s avg velocity with only 3 out of band deviations in a quarter, will be considered excellent if 0 out of band deviations

• Commitment Reliability: The team’s expected commitment reliability is >=80%, will be considered excellent if >= 90%

• Flow Efficiency: The team’s expected flow efficiency is to be >= 40%, will be considered excellent if >= 60%

• Flow Predictability: The ART expected flow predictability is to be between 80% - 120% with only 1 out of band deviations per year, will be considered excellent with 0 out of band deviations

• Team Health Radar: The team’s expected health radar is to be >= 70% with no more than 20% of items measured below 70%, will be considered excellent if >= 80% with no more than 10% of items measured below 80%

• Scrum Master Health Radar: The Scrum Master’s expected health radar is to be >= 70% with no more than 20% of items measured below 70%, will be considered excellent if >= 80% with no more than 10% of items measured below 80%

• Product Owner Health Radar: The Product Owner’s expected health radar is to be >= 70% with no more than 20% of items measured below 70%, will be considered excellent if >= 80% with no more than 10% of items measured below 80%

• Release Train Engineer Health Radar: The Release Train Engineer’s expected health radar is to be >= 70% with no more than 20% of items measured below 70%, will be considered excellent if >= 80% with no more than 10% of items measured below 80%

TERMS AND DEFINITIONS