Enclosure 1 Labor Categories.pdf

Labor Category Description Minimum Education Minimum Experience

AV Technician

Provides expertise in operating and maintaining audio and visual technology including, but not limited to, microphones, video recorders, projectors, lighting and sound mixing equipment. Provides installation and trouble shooting of AV systems, including interconnecting equipment, mounting, crimping, terminating, and soldering. Provides assistance to users in conducting AV sessions including, but not limited to, teleconferences, webinars and distance-learning classes.

Responsibilities may include recording meetings and presentations and editing, copying and storing the recordings.

HS 1 to 3

AV Engineer

Installs, monitors, and maintains audiovisual equipment. Ensures a conference room has all the equipment it needs, provides technical support and troubleshoots any problems, monitors live-streaming video quality, or manages the delivery of digital media. Often selects equipment for each situation, optimizes setups to improve performance, tracks the location of company equipment, and edits recorded media.

Engineers approaches, methods, and strategies relating to audio/video design and operations and works with architecture teams and customers to develop and implement solution designs. Works with operations and support teams to provide direction/support, streamline processes, maximize efficiencies, and enhance user experience. Participates in development and maintenance of standards and product/technology roadmaps. Supports operations and support teams including root cause analysis and preventive analysis. Generates routine and/or ad-hoc reports for management/customers. May interface with OCOMM management and/or OCOMM customers and NASA business partners.

Keeps abreast of industry trends and emerging technological and software developments. Working knowledge of different AV systems, old and new. Proficient in: advanced oral and written communications;

advanced writing and editing; and advanced problem solving; and IT environment working with audio/video technology and managing or supporting projects.

Bachelor's degree in computer science, engineering, or other appropriate area of specialization

5 years of directly related experience; and

Administrative Assistant

In addition to secretarial duties (filing, taking phone calls, scheduling appointments, making travel arrangements), this position will provide administrative support to executive staff with office management responsibilities to include budgeting, personnel records and payroll. The Administrative Assistant may be required to work independently on projects requiring research and preparation of briefing charts and other presentation materials.

AA/AS 5

Animation Manager

Plans, directs and oversees complex work by teams of animators, illustrators and graphic specialists in workplaces including, but not limited to, imaging facilities dedicated producing visuals to support NASA missions and their scientific results. Assists program manager in working with the government contracting officer, the contract-level contracting officer’s representative, the task order monitor(s), government management personnel and customer agent representatives. Reports to the program manager. Responsible for the overall management of teams and tasks, and ensuring that technical solutions and schedules in task orders are implemented in a timely manner. Performs enterprise-wide horizontal integration planning and interfaces to other functional areas.

Works directly with senior level government officials on projects such as business development. Must be expert in the use of software to create 2- D and 3-D graphics and images that appear to move for websites, television, mobile applications and other multimedia products and programs, and other special visual effects for various forms of media and entertainment. Work products include, but are not limited to, very complex animations of rovers, lunar environments, launch vehicles, landers, etc., and short visualizations of legacy missions. Must possess expansive knowledge of NASA science themes including, but not limited to, heliophysics, astrophysics, Earth science, planetary science, and technology.

Minimum BA/BS

Animator

Uses computer software to create 2-D and 3-D graphics and images that appear to move for websites, television, mobile applications and other multimedia products and programs, and other special visual effects for various forms of media and entertainment. Typically specializes in animation for a particular medium. Work products include, but are not limited to, very complex animations of rovers, lunar environments, launch vehicles, landers, etc., and short visualizations of legacy missions.

Recommends the best approaches to integrate 3-D components into final commercial quality products such as, but not limited to, visualizations of NASA research facilities for use in social media and 360-degree immersive prototype environments allowing viewers to take virtual tours. Gives and receives constructive, creative feedback across a team of other animators, artists and producers. May take direction for a lead animator or animation supervisor. Skilled in illustration, drawing and sculpting with background in animation and motion design. Proficient with animation and video editing software.

Bachelor’s degree in computer animation, fine art or graphic arts.

Archivist, Multimedia

Assesses, collects, organizes, preserves, maintains control over, and provides access to multimedia products including sound and/or picture recordings, still images, digital files and other electronic items determined to have long-term value. Other tasks as assigned may include archival research and multimedia production.

Minimum BA/BS

Archivist, Photo

Assesses, collects, organizes, preserves, maintains control over, and provides access to still photographic imagery determined to have long-term value. Photographic records are maintained may be maintained in paper or electronic form. Other tasks as assigned may include archival research, photography and image processing.

Assistant Editor

Performs writing, editing, copyediting, researching, fact-checking and story pitching tasks. Works with an editorial team of writers and other editors. Supports creative development from design through publication.

May focus efforts on internal communications such as newsletters, house organs, intranet websites, and executive communication to the workforce. Ensures accuracy and quality of content online and in print.

Attentive to detail. Collaborative leadership approach with strong time management and technical skills. Bachelor’s degree in journalism, English, communications, media, or a similar field.

Minimum BA/BS

Broadcast Graphic Designer

Also known as motion graphic artist. Produces graphics such as network logos and opening sequences for television programs and films. Often uses computer-aided design techniques. Works with animation and 2-D and 3-D design elements. Collaborates with teams of artistic and creative directors, writers, technicians, producers and other artists. Conscious of color, space, composition, text and audio. Skilled at drawing and composition for sketching and storyboarding. Proficient with design software. Keeps abreast of technological advances in the field. Bachelor’s degree in an art-related field.

Minimum BA/BS

Broadcast Production Systems Specialist

Provides expert forward planning, management, consultation, installation and maintenance for the design, development and implementation of highly technical audiovisual broadcast digital equipment and systems.

Recognized as technical leader and primary digital resource. Responsible for all digital internal activities and equipment/product planning and development. System certification is preferred.

Level I: BA/BS/AS/sysstems Certification Level II: BA/BS/AS/sysstems Certification Level III: BA/BS/AS/sysstems Certification Level IV: BA/BS/AS/sysstems Certification Level V: BA/BS/AS/sysstems Certification

Level I: 0-5 Level II: 4-8 Level III: 6-10 Level IV: 8-12 Level V: 10-15

Business Analyst

Provides entry-level support to the program office in development of budget, schedule and risks. Maintains a detailed knowledge of the required compliance documentation. Maintains and updates electronic files, record and data. Maintains databases current in support of project control and other applicable business activities. For business analyst positions related to OCOMM, working knowledge of strategic communications and media industry principles and practices, and their application in the government sector, is required.

Level I: BA/BS Level II: BA/BS Level III: BA/BS Level IV: BA/BS Level V: BA/BS

Level I: 0 Level II: 4 Level III: 6 Level IV: 8 Level V: 10

Business Manager

Responsible for manpower resource planning and allocation, analysis of buying trends, research, analysis and presentation of contract status and resource reports, and market analysis. Provide professional support to Contract and Technical Area Managers in meeting and maintaining manpower resource requirements. Evaluate internal manpower requirements for the execution of IT strategies and procedures and performs analysis of external market factors affecting compensation for IT professionals and supporting technical personnel. Develop compensation strategies for achieving and maintaining the optimum levels of technical capability with available financial resources. For business manager positions related to OCOMM, working knowledge of strategic communications and media industry principles and practices, and their application in the government sector, is required.

BA/BS 8

Business Specialist

Responsible for manpower resource planning and allocation, analysis of buying trends, research, analysis and presentation of contract status and resource reports, and market analysis. Provide professional support to Contract and Technical Area Managers in meeting and maintaining manpower resource requirements. Evaluate internal manpower requirements for the execution of IT strategies and procedures and performs analysis of external market factors affecting compensation for IT professionals and supporting technical personnel. Develop compensation strategies for achieving and maintaining the optimum levels of technical capability with available financial resources. For business specialist positions related to OCOMM, working knowledge of strategic communications and media industry principles and practices, and their application in the government sector, is required.

BA/BS 4

Clerk

Performs standard or routine duties as assigned in accordance with policy or procedures. Receives actions from Lead, Supervisor, Manager, or government customer representative. Provides work to standard per schedule. Maintains and retrieves documents as needed. Checks submitted documents for completeness and compliance with regulations.

Catalogs and archives NASA engineering, documentation and institutional imagery for short- and long-term storage in accordance with KSC records management policies and National Archives and Records Administration (NARA) requirements. Prepares any reports/metrics necessary for the Forms Control Office or the NASA customer. Inputs and retrieves engineering data from a Document Release Authorization and engineering drawings and documents using the Configuration Management Data System. Assists NASA engineers in the formal document release process for their systems and procurement.

HS 0

Clerk, Multimedia

Requires knowledge of NASA communications on various media platforms. Performs standard or routine duties as assigned in accordance with policy or procedures. Receives actions from Lead, Supervisor, Manager, or government customer representative. Provides work to standard per schedule. Maintains and retrieves documents as needed.

Checks submitted documents for completeness and compliance with regulations. Catalogs and archives NASA engineering, documentation and institutional imagery for short and long-term storage in accordance with NASA records management policies & National Archives and Records Administration (NARA) requirements. Prepares any reports/metrics necessary for the Forms Control office or the NASA customer. Sets up imagery catalogs and content collections, enter metadata and imagery into NASA provided content management systems and other associated databases. Provide search assistance to NASA customers inquiring about imagery contained in the archives. Convert imagery to various formats as required with the preparation and output imagery. Inputs and retrieves engineering data from a Document Release Authorization and engineering drawings and documents utilizing the Configuration Management Data System. Assists the NASA engineers in the formal document release process for their systems and procurement. High school diploma.

HS

Conference Center Coordinator

Professional conference support staff whose role it is to help NASA program managers, facilitators and coordinators plan and execute the perfect event, seminar, training activity, conference, workshop, organization development activity or meeting. Handles all the details of event planning so the program managers can focus on the big picture details of their event. Coordinates meeting support services, logistics, conference/training rooms, on-site and off-site meals and refreshments, technology support, on-site and off-site lodging, and recreation activities.

Provides cost estimates for events. Conference staff takes the burden out of planning off the shoulders of the program managers so that they can concentrate on the program, attendance, agendas, sessions, speakers, and schedule. Schedule and plan meetings, events, and activities in the meeting rooms of a facility. Ensure proper functioning room furniture, equipment, and wireless network, and maintain room temperature.

Obtain post-event feedback from clients. Order supplies, accept deliveries, and prepare reports to show usage and inventory information.

Configuration Management Specialist

Entry-level configuration management support. Applies fundamental concepts, processes, practices and procedures on technical assignments.

Provides configuration management planning. Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits. Regulates the change process so that only approved and validated changes are incorporated into product documents and related software.

Level I: BA/BS Level II: BA/BS Level III: BA/BS Level IV: BA/BS Level V: BA/BS

Level I: 0 Level II: 4 Level III: 8 Level IV: 10 Level V: 15

Customer Relationship Manager

Plans, integrates, forecasts, and manages all services for an assigned customer organization. Knowledgeable across multiple IT disciplines.

Integrates and interfaces with customer organization to ensure understanding of the orgnization's requirements and proposes integrated IT services to meet customer objectives. Interfaces with service line managers and providers to plan, schedule, and deliver solutions.

Provides customer service to customers and potential customers.

Resolves product or service problems by clarifying the customer complaints, determining cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment and following up to ensure resolution. Responsible for interaction with customers, opening and maintaining customer records.

Recommends potential products or service to management.

Level I: BA/BS Level II: BA/BS Level III: BA/BS Level IV: BA/BS Level V: BA/BS

Level I: 0 Level II: 2 Level III: 5 Level IV: 8 Level V: 10

Customer Support Representative (CSR)

Provide customer assistanceby gathering the customer’s information and determine the customer’s issue by analyzing the symptoms and figuring out the underlying problem. Use expertise in customer service to resolve issues surrounding installation, usage, and training on software and/or hardware products and escalate problems as required. Create work orders and track service request. Share information about what gives customers the most trouble and other concerns customers have. Provide the customer or end user with assistance, information, troubleshooting and support . Has knowledge of commonly-used concepts, practices, and procedures within a particular field.Relies on instructions and pre-established guidelines to perform the functions of the job.

Level I: HS Level II: HS Level III: HS

Level I: 0 Level II: 2 Level III: 5+

Cybersecurity Engineer

Applies knowledge of concepts, processes, practices and procedures on techical assignments. Identifies, reports, and resolves security violations.

Create IT security plans and conducts risk assessments. Designs, tests, and implements secure operating systems, networks, and database products.Supports enterprise Cybersecurity standards. Supports the development and implementation of Cybersecurity standards and procedures. Coordinates development and recommends security processes for the organization. Recommends Cybersecurity solutions to support customers’ requirements. Identifies and reports security violations. Recommends and satisfies Cybersecurity requirements based upon the analysis of CSPP, policy, regulatory, and resource demands.

Supports customers at the highest levels in the development and implementation of processes and policies. Applies know-how to government and commercial common user systems, as well as to dedicated special purpose systems requiring specialized security features and procedures. Supports analysis, design, and development of security features for system architectures. Analyzes and recommends security requirements for computer systems which may include mainframes, workstations, and personal computers. Supports designing, development, engineering, and implementation of solutions that meet security requirements. Provides integration and implementation of the computer system security solution. Analyzes general cybersecurity-related technical problems and provides basic engineering and technical support in solving these problems. Supports vulnerability/risk analyses and makes recommendations of computer systems and applications during all phases of the system development life cycle. Performs all procedures

Level I: BA/BS Level II: BA/BS Level III (Lead): BA/BS

Level I: 0 Level II: 4 Level III (Lead): 10

Digital Multimedia Systems Tech

Monitors, analyzes, evaluates and maintains a Multimedia system.

Specifically, related to the reception, recording, and distribution of multimedia imagery for inclusion into television programs and products.

Operates videotape machines, disk-based file servers, camera control units, studio cameras, video switchers, audio mixers and other equipment used in the broadcast of live and taped television programming. May be expected to maintain a variety of program/production logs. Provides interaction and interface to customer of the multimedia services.

Level I: BA/BS Level II: BA/BS Level III: BA/BS Level IV: BA/BS

Level I: 1 Level II: 4 Level III: 8 Level IV: 12

Editor

Refines articles, manuscripts, and other textual content for publication or public presentation. Checks facts, spelling, grammar, and punctuation of a written draft. Analyzes structure, focus and content of the work and revises as appropriate to address inconsistencies, remove unnecessary information, clarify key concepts for the target audience, and guide reader attention. Often produces (plans, interviews, writes, edits, photographs and lays out) house organs in hard copy and electronic formats. Interacts with employees at all levels to determine newsworthy topics that inform and educate readers about NASA initiatives. Works to provide senior management with a vehicle to communicate with the workforce. Work withs executives and senior managers to publish corporate information. Oversees assistant editor and contributing writers. Experienced writer and interviewer with strong orientation to deadlines. Proficient in publication layout using InDesign software and web-based content management system. May use social media tools or other analytics to identify trending topics. Implements NASA editorial standards and style policies to all products in print or electronic form.

Bachelor’s degree in Journalism or related field. Minimum of 3 years experience in a similar role. Creative thinker with excellent writing, editing, proofreading, communication and interpersonal skills. Proficient with MS Office and design software.

Engineering Technician III

Applies theories and principles of science, engineering, and mathematics to identify and solve technical problems in multimedia systems and products. May responsible for inspections, quality control, and processes which may include conducting tests and data collection. Installs, configures, operates, patches, secures, maintains, and administers a variety of IT or multimedia systems components. Responsible for a variety of duties such as installation, maintenance, and administration of complex multimedia devices and systems; or installation, configuration, operation, maintenance and administration various IT hardware and software components. Proficient technical knowledge of commonly used concepts, practices, and procedures within the IT or Multimedia domains.

Responsible for documenting instructions to perform the functions of the job when necessary. Relies on experience and judgment to plan and accomplish goals. Performs a variety of deliveries. Performs complex data entry and reporting. Performs assignments that are not completely standardized or prescribed, selects or adapts standard procedures or equipment, using fully applicable precedents, receives initial instructions, equipment requirements, and advice from supervisor or engineer as needed, performs recurring work independently.

Enterprise Architect I

Has expertise that includes Software as a Service (SaaS), Infrastructure as a Service (IaaS), Cloud Computing, Infrastructure Virtualization, or Data Center Consolidation. Possesses definitive expertise and knowledge of specific methodologies, tools, middleware, process designs, or data management techniques that are deployed. Top level technical or functional expert responsible for monitoring key technologies and technical standards. Works across organizations on many projects and to define standards in the context of the developed principles and meets with key vendors and service providers to monitor standards and directions. Actively monitors market trends and assists the clients in defining a set of technical standards that define the infrastructure architecture. Advises on selection of products based on the definition of standards within the architecture with regards to processing, data storage, data access, and applications development. Advises on potential future projects to management and provides guidance to others.

Performs highly complex responsibilities with considerable latitude.

Interprets company initiatives and client requirements. Develop models and architectural guidelines for current and future system development.

Level I: BA/BS Level II: BA/BS Level III: BA/BS Level IV: BA/BS Level V: BA/BS

Level I: 0 Level II: 4 Level III: 8 Level IV: 10 Level V: 15

Film And Video Librarian

Classifies, organizes and maintains a library of movies, photographic slides and tapes of various types of films and videos in support of NASA communications, especially NASA TV. Uses a computerized system to record location and availability of products and files. Duplicates products and files on digital media such as DVD upon request. Keen sense of organization with excellent communication and customer service skills.

Working knowledge of library classification systems. Possesses expert knowledge of NASA history and NASA television operations.

Graphic Design Specialist

Combines art and technology to communicate ideas through images and the layout of websites, printed pages and other delivery mediums.

Creates visual concepts, using computer software or by hand, to communicate ideas that inspire, inform, and captivate media consumers, visitors to NASA exhibits, and guests at NASA events. Produces content and graphic designs for agency publications, quarterly magazines and annual awards. Uses a variety of design elements to achieve artistic or decorative effects. Creates visual elements including logos, images and illustrations to deliver a message. Designs layouts, selecting colors, images and typefaces. Presents design concepts to clients, incorporates recommended changes, and reviews designs for errors before publication. Possesses strong analytical, computer, communication and time management skills, plus creativity and artistic ability. Recommends and maintains branding and design standards. Develops and maintains graphic templates. Work product may include but is not limited to graphic art and visual materials for promotions, films, packaging, and informative and instructional material for distribution through a variety of media outlets such as multimedia services and websites. Proficient with graphics software such as Adobe Illustrator, Adobe Photoshop, Adobe InDesign, Adobe Acrobat Pro, Microsoft Word, Excel, PowerPoint, etc., and have knowledge of all types of output devices. Minimum associate's degree in a related area and 2 years of experience in the field or related area.

Level I: AS/BA/BS Level II: AS/BA/BS Level III: BA/BS Level IV: BA/BS Level V: BA/BS

Level I: 0 Level II: 3 Level III: 8 Level IV: 15 Level V: 20

Graphic Design Specialist, Art Director

Directs day-to-day creative work and oversees artistic quality, integrity and adherence to agency standards. Guides and inspires creative teams, leverages talent, and oversees creation and implementation for consistency. Guides the visual appearance of projects and develops design concepts. Creates and manages all phases of animation production, including design, 3D animation, 2D animation, motion graphics, visual Effects, and compositing to support NASA missions and science for the Office of Communications. Interfaces with NASA Media and Communications management to review and ensure the highest quality and consistency of messaging. Reviews and approves designs, artwork, and animation developed by artists. Identifies areas where innovation can improve productivity. Provides creative and technical advice to mission-focused image laboratories. Bachelor in fine arts, a design subject or a related field such as communications technology. Five or more years experience in an art-related occupation such as fine arts or photography.

Minimum BA/BS in fine arts, a design subject or related field such as communications technology

5+ in art-related occupation such as graphic design, fine arts or photography

Illustrator II

Develops and creates sketches and other visualizations and produces finished artwork for creative projects. Applies concepts of perspective, color theory, anatomy, and composition and utilizes art assets and software tools to produce artwork. Collaborates with creative teams to understand the intended audience, branding requirements, and positioning of concepts. Translates requirements into required media and formats. May direct some aspects of this work.

Minimum BA/BS

Imaging Specialist

Edits, retouches, repairs, optimizes and improves digital images or video for presentation purposes. Uses different software to crop, alter, resize and reformat images. May operate equipment to capture images or video or run programs to scan and upload images to a computer. May also serve as a photo archivist. Interprets specifications and guidelines to optimize images to meet NASA standards. May update and improve photographs to create physical prints of a digital image. Proficient with the full Adobe suite, Corel Paint Shop, and other digital imaging software.

Skilled communicator, creative, and attentive to detail.

AA/AS

Imaging Technology Center Supervisor

Leads a creative team providing audiovisual, still photography, scientific imaging, CGI, video production, and video broadcast engineering services.

Expertise in project management, production management, vendor management, relationship management, and budgeting. Working knowledge of multimedia production including, but not limited to, directing, videography, lighting, audio and video editing, photography, digital asset management, digital signage, and AV technology integration.

Proficient with Adobe CS Production Suite, TechSmith Camtasia, and other relevant software. Supervises the organization, department or group of the contract with responsibility for the efficient performance of the department and proper application of NASA policy and regulations.

Determines staffing requirements which includes interviewing, selecting, and training staff. Develop staff to maximize potential. Plan, assign and delegate staff assignments. Monitor staff work progress. Plan and implement procedures and systems to maximize operating efficiency.

Review performance schedules and activity reports to monitor and measure productivity, goal progress and activity levels.

Bachelor's degree in a related area minimum of 2 years of experience in the field or related area.

Information Specialist (We Need Levels)

Collects, records, organizes, stores, preserves, retrieves, and disseminates printed or digital information. Expertise in addressing the information needs of customers, especially members of the general public. Proficient with word processing and spreadsheets, digitization processes, internet searches, databases and content management systems. Skilled at negotiation, conflict resolution and time management.

Level I: AS/BA/BS Level II: AS/BA/BS Level III: BA/BS Level IV: BA/BS Level V: BA/BS

Level I: 0 Level II: 2 Level III: 4 Level IV: 8 Level V: 12

Integrated Planner

Develops/directs schedules, program plans, and projects. Analyzes changes for scheduling impact. Provides risk assessments to determine the schedules viability. May manage change integration teams and lead initiatives to improve execution. Works closely with integrated product teams and program leadership to ensure alignment and integration with other key program plans and schedules. Works to ensure the entire team operates to the same rhythm and priorities.

IT Business Systems Administrator

Entry-level systems administration support. Applies fundamental concepts, processes, practices, and procedures on technical assignments.

Performs work that requires practical experience and training. Under general supervision, responsible for installing, configuring, and maintaining operating system workstations and servers, including virtual, cloud, as well as web servers, in support of business processing requirements. Performs software installations and upgrades to operating systems and layered software packages. Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures. Monitors and tunes the system to achieve optimum performance levels. Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions. Ensures data/media recoverability by implementing a schedule of system backups and database archive operations. Supports media management through internal methods and procedures or through offsite storage and retrieval services. Develops and promotes standard operating procedures. Conducts routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines. Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation.

Level I: AS/BA/BS Level II: AS/BA/BS Level III: BA/BS Level IV: BA/BS

Level I: 0 Level II: 3

Art Director, NASA TV

Demonstrated experience in broadcast media industry. Skilled in art direction, animation, illustration, producing, writing, editing, storyboarding, and sound Design. Responsible for all graphics and animation broadcast for shows created by NASA Television. Creates opens, bumps, IDs and promos for the various shows produced by NASA Television. Creates graphics for live shows; creates set and stage elements and mock ups; works with vendors on set designs. Responsible for the overall design of NASA Television. Implements graphics standards and visual style policies to ensure consistency in NASA TV productions.

Works with clients to develop an artistic approach and style for the overall look of a production, a studio setting, or a televised communications campaign. Develops detailed budgets and timelines.

Coordinates activities with other artistic and creative professionals.

Typically oversees workers who develop artwork or layouts. Reviews and approves designs, artwork, photography, and graphics developed by other staff members. Creative and resourceful with strong conceptual, communication, leadership and time management skills. Expert in theatrical design, architecture and interior design, computer-aided design, and TV or film production. Background or education in subjects including drawing, painting, sculpture, still photography, graphic design, typography, color theory, and art history is desirable. Post-secondary degree in fine arts or a related field. Eight or more years in television art direction.

Minimum BA/BS in fine arts, a design subject or related field such as communications technology

8+ years in television art direction

Broadcast Engineer, NASA TV

Performs a variety of technical support duties at a radio or television station. Engineers approaches, methods, and strategies relating to audio/video design and operations and works with architecture teams and customers to develop and implement solution designs. Assembles, installs and maintains equipment or facilities. Maintains in-depth technical and business knowledge of industry trends. Works with operations and support teams to provide direction/support, streamline processes, maximize efficiencies, and enhance user experience.

Participates in the development and maintenance of standards and product/technology roadmaps. Monitors broadcast signal and transmitter readings. Operates broadcast switcher, audio mixer and recorders. Records and plays back video for studio productions. Programs the automated playback control system and digital asset management systems to store media. Assists with studio productions (operates cameras, tele-prompters, audio mixers, production switchers, etc.). May interface directly with OCOMM management and OCOMM customers and NASA business partners. Generates routine and/or ad-hoc reports for management/customers. Proficient in: advanced oral and written communications; advanced writing and editing; and advanced problem solving; and IT environment working with audio/video technology and managing or supporting projects.

Bachelor's degree in computer science, engineering, or other appropriate area of specialization

5 years directly related experience

Director, NASA TV

Configures and operates equipment associated with the production of live television. Coordinates with multiple sources of video and makes selections of sources for broadcast. Coordinates with clients, sources of information and other system operators to plan, schedule and conduct a variety of live television events. Duties include, but are not limited to, originating program ideas, finding contributors, writing scripts, planning shoots, ensuring safety, coordinating with crew, and directing contributors and presenters. Responsible for calling the broadcast, camera blocking, lighting, microphones, props, graphics, specific shots and production elements, and production pace and feel. Maintains order in control room and on set. Follows standard procedures and guidelines while applying a significant amount of creativity and judgment.

Experienced in all aspects of conceptualizing, developing and producing video content; demonstrated ability to produce high-quality content on a variety of media platforms; excellent organizational and problem-solving skills, strong attention to detail, solid work ethic, and ability to multi-task.

Proficient with a variety of production equipment and software such as, but not limited to, Adobe Premiere, Final Cut Pro, Ross Acuity and Overdrive, Ross Xpression, Grass Valley Switchers- Models 250-4000, Sony DVS 7350 Switcher Dalet Media Asset Management, Sony Studio Cameras, Vinten Robotic Cameras, ENPS and iNews, Microsoft Outlook, Microsoft PowerPoint, Microsoft Excel, WordPress. May report to a producer, especially for larger productions.

Minimum BA/BS

News Producer, NASA TV

Performs duties of a live television producer, with emphasis on producing short, live remote TV interviews (live shots) for local and network television outlets, or compiling elements of a newscast such as story packages, video, and graphics into a cohesive show. Typically specializes in content relevant to NASA missions, such as science, space flight or aeronautics. Organizes satellite windows and schedules guests.

Communicates from the control room with field producers, and guests to provide information about the live broadcast. Curates video elements, graphics, and other information to enhance visual storytelling and coordinates use of same during the broadcast. Organizes show to ensure good flow; times show to ensure it starts and ends on schedule. Gathers story ideas, writes news anchor scripts, edits videos. Communicates with anchors, director, and in-studio and remote crews. Develops strategies and coordinates national media outreach campaigns to share NASA stories with a broad, general audience. Translates complex science topics into easily understood and compelling stories for national audiences.

Leads a team of producers and editorial staff on media campaigns.

Fosters productive relationships with media outlets (TV, radio, podcasts, online). Formulates new ways to reach media outlets, including adapting the program to the telework environment. Identifies and recommends new ways to share information about rapid-turnaround events. Populates resource websites with standard messaging, associated multimedia products and other relevant content for use by subject matter experts and other communicators.

Minimum BA/BS

Producer/Lead Producer, NASA

TV

Oversees one or more aspects of video production on a television program, such as conceptualizing and recommending programs; focusing on schedules, budgets and other business matters; or participating in operations such as scriptwriting, set design, casting and directing. May oversee one or more aspects of a live television production, where emphasis is on managing production elements simultaneously under relentless tight deadlines, as in daily news coverage. Plans and manages a broadcast from start to finish. Duties include, but are not limited to, approving the design and final aspects of a production; overseeing the production process, including performances, lighting, choreography, editing, special effects, music selection, and the overall tone of the program. Keeps projects on schedule and within budget. Monitors live programs and solves problems as needed. Performs quality control on all multimedia projects and closed captioning for web and TV. Demonstrates solid news judgment and ability to work in a fast-paced environment.

May work on behalf of a particular NASA mission, program or project, or specialize in particular subject matter in the science and technology fields. Bachelor’s degree and several years experience in communications, journalism or related field; news industry experience preferred.

Minimum BA/BS

Senior Producer, NASA TV

Leads teams of multimedia professionals in a wide range of projects including, but not limited to, live television news coverage and studio-produced shows and specials. Manages projects from concept to completion. Plans and manages development of creative and journalistic television shows, live webcasts, video features, documentaries, and spot news videos, and prepares multimedia content for broadcast and web.

Coordinates between NASA, creative staff and TV production staff to ensure NASA's TV and web projects are effectively produced and delivered on deadline. Reviews and proofs scripts, works with videographers, photographers and editors to schedule and supervise shoots, interviews and voice overs. Produces mission programming (live and taped) for the web and TV - books guests, selects music, prepares animated opens, assists in selection of content and produces filler videos.

Oversees one or more aspects of video production on a television program, such as conceptualizing and recommending programs; focusing on schedules, budgets and other business matters; or participating in operations such as scriptwriting, set design, casting and directing. Duties include, but are not limited to, approving the design and final aspects of a production; overseeing the production process, including performances, lighting, and choreography; overseeing the production process, including editing, special effects, music selection, and the overall tone of the program. Performs quality control on all multimedia projects and closed captioning for web and TV. At least 12 years experience in broadcasting, broadcast production, or special projects production.

Minimum BA/BS 12 years directly related

Producer/Audio Engineer, NASA

TV

Highly skilled in working with a team to produce quality broadcast television, video production, studio, and field recordings. Duties may include engineering, mixing and maintaining numerous audio feeds from crewed spacecraft and mission control to various broadcast destinations;

mixing live press conferences from media located at several NASA centers nationwide and international space agency facilities around the world, and requiring simultaneous and consecutive translation and local briefing rooms; mixing high-profile events that include clients such as the White House, international VIPS, members of Congress, and NASA program directors and astronauts; or working with producers to create highly polished video products requiring sound effects, custom music, mixing and mastering within short deadlines. Must be able to take technical specifications and engineer reliable, robust solutions in a no-fail environment. Experienced with legacy analog tape formats such as 30 trk and 7 trk from historic manned space flight missions to dub, digitize and re-archive to more sustainable media.

Minimum BA/BS

Producer/Director, NASA TV

Manages many elements of a live television production under relentless tight deadlines. Responsibilities include configuration and operation of equipment associated with the production of live television; coordinating activities of the production team; originating and developing program ideas; overseeing the type and order of information presented in the production; monitoring the live program and solving problems as needed.

Coordinates with clients, sources of information and other system operators to plan, schedule and conduct a variety of live television events. Coordinates with multiple sources of video and makes selections of sources for broadcast. Follows standard procedures and guidelines while applying a significant amount of creativity and judgment.

Demonstrates solid news judgment and ability to work in a fast-paced environment.

Bachelor’s

Minimum four years experience in communications, journalism or related field; news industry experience preferred.

Production Assistant, NASA TV

Performs a variety of tasks during production of a television program.

Assists director and other members of the production staff. Organizes props on set, communicates with crew members on behalf of director, assists on-screen talent during a shoot, or keeps track of scenes recorded on a given day. May serve as technical coordinator, operate switching/master controls, or perform videography. May be responsible for proper camera and lighting placement. Often performs administrative tasks and runs errands for director and crew members.

AA/AS

Audio Engineer, NASA TV

Also known as sound engineer or recording engineer. Ultimately responsible for the technical sound quality of a recording or a live performance. Edits, mixes and masters recorded audio tracks for studio productions such as radio and television programs and podcasts.

Arranges separate sound recordings to create a single, coherent product.

Adjusts sound levels throughout the recording. Ensures soundtrack matches visuals in a video production. Performs all technical work necessary to prepare a sound recording for reproduction, distribution or download. For live events, manages speakers, cables, mixing boards, amplifiers, microphones and other types of equipment used to capture and broadcast sound during a live event or live television production.

Requires solid knowledge of sound engineering equipment, equipment placement, and acoustics. Manages sound output levels as necessary throughout the live production to ensure the highest quality of sound reaching the audience.

AA/AS

Supervisor, NASA TV

Directly supervises and coordinates the activities of NASA television staff planning and producing live broadcasts and news coverage. Coordinates and ensures timely submission and completion of work based on established quality and schedule guidelines and priorities. Reviews, plans, directs and monitors groups of individuals and assignments. Must possess in-depth technical knowledge of live news coverage and television support. Provides quality control over live television processes, products and services. Communicates clearly and often with group personnel regarding assignments, due dates, and other pertinent information. Considered to be a working Supervisor and reports to a Manager.

Maintenance Engineer, NASA TV

Possesses expert knowledge of NASA television operations. Applies engineering concepts for the optimization of equipment, procedures, and departmental budgets to achieve better maintainability, reliability, and availability of equipment. Ensures proper operation and maintenance of television broadcasting equipment, particularly in studios during shows.

Coordinates and plans installation, maintenance, and operation of broadcast television equipment and facilities. Oversees work performed on closed-circuit panels to ensure the safety and proper operation of the equipment. Instructs other staff on safe handling of television broadcast equipment. Responsible for resolving technical issues with equipment;

works with other technical specialists to make alterations or repairs.

Keeps abreast of industry trends and technological advances. Excellent problem-solving skills. Working knowledge of old and new technology.

Minimum BA/BS

Manager – KSC Press Site

Plans, directs and oversees day-to-day operations of multiple departments, including Work Control, Printing, Graphics, Forms, Micro-imaging, Engineering Documentation Center (EDC), and PAO Multimedia / Publication Services at the Kennedy Space Center Press Site. Assists the Program Manager in working with the Government Contracting Officer (CO), the contract-level Contracting Officer's Representative (COR), the task order monitor(s), government management personnel and customer agent representatives. Reports to the Program Manager, and is responsible for the overall management of teams and tasks, and ensuring that technical solutions and schedules in task orders are implemented in a timely manner. Performs enterprise-wide horizontal integration planning and interfaces to other functional areas. Works directly with senior level government officials on projects such as business development.

Manager

Serves as the manager or lead over a technical or business product, customer relationship, major service/project, or administrative function.

Recognized as subject matter expert with in depth knowledge of industry issues and trends. Utilizes functional area expertise gained through direct industry experience to assess the operational and functional baseline of a system and/or service and its technical components. May or may not have formal supervisory responsibilities.

Level I: BA/BS Level II: BA/BS Level III: BA/BS

Level I: 5 Level II: 10 Level III: 15

Master Control Operator

Monitors on air and cable broadcast signals, records programs from satellite feeds for later use, sets up and airs programs and program breaks per program log, ingests media from various sources for air or office use, monitors and controls transmitter output, and assists with traffic and on-air promotion. Duties will include, but are not limited to: on-air switching for live events; technical check-ins of news, production, and remote venue productions prior to air; coordinating with news, production and remote venue control rooms for the start and end of live broadcasts; operating recording and ingest systems, satellite receivers, and computer-based systems; preparing and checking programming material for on-air playback; verifying all material airing by referencing program logs; monitoring on-air signals for quality control using broadcast test equipment and systems; anticipating and troubleshooting issues when they occur. Experience/Qualifications:

Must possess the requisite knowledge of television standards (NTSC, ATSC) and formats (SD/HD-SDI) to assess technical quality of audio and video signals.

Must have experience using television test and monitoring equipment (waveform monitors, vectorscopes, audio level meters).

College degree or technical certification in a related field

3-5 years experience as a master control operator

Multimedia Communications Analyst

Analyzes content in digital form, draws conclusions, and recommends strategies to improve content performance and content production process. Refines and uses communications tactics such as placement, promotion, mediums and keyword optimization to enhance and expand audience engagement.