CMOE II RFP Attachment 9 - Labor Descriptions_Amemdment_2.pdf

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CENTER MAINTENANCE, OPERATIONS, AND ENGINEERING II (CMOE II) Final RFP
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80LARC23R0001
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This document provides labor category definitions and descriptions to be used for the Center Maintenance, Operations, and Engineering II (CMOE II) contract. The CMOE II contract supports the National Aeronautics and Space Administration Langley Research Center.

The document defines five primary labor categories: Technical Professional, Support Personnel, Technician, Data Management Support Personnel, and DAS/FAS Support. Within each category are various roles such as Engineer, Administrative Professional, Engineering Associate, Systems Analyst, and Data Acquisition Systems Programmer Analyst. Each role includes recommended education and experience requirements across five experience levels. The document also provides examples of specific labor descriptions for roles like Operations Manager, Test Engineer/Director, Facility Systems Engineer, and Wind Tunnel Operators.

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80LARC23R001

Attachment 9 – Direct Labor Category Definitions

EXAMPLE DIRECT LABOR CATEGORY DESCRIPTIONS

For labor categories governed by WD or CBA, refer to Department of Labor (BLS) Directory of Occupations.

Technical Professional:

Includes Labor Categories for: Engineer, Senior Engineer, Project Manager, Engineering Specialist, Senior Engineering Specialist

Exp. Levels Recommended Education and Years of Work Experience

Category I Entry Level Engineering, bachelor's degree

Category II Master's Degree with < 3 years Exp., or bachelor's degree with <5 years exp.

Category III Master's Degree with 3-6 years Exp., or bachelor's degree with 5-10

Category IV Master's Degree with > 6 years Exp., or bachelor's degree with > 10

Category V Master’s or bachelor’s degree with >15 years Exp. and expert in one or more fields

Support Personnel:

Includes Labor Categories: Administrative Professional, Administrative Associate

Category I High School or GED

Category II Bachelor's Degree, or 10 years minimum exp.

Category III Master's Degree, bachelor's deg. with 5+ years exp., or 15+ years exp.

Category IV Master's Degree with 5+ years Exp., bachelor's degree with 10+ years exp., or 20+ years exp.

Category V Master's Degree with 10+ years exp., bachelor's degree with 15+ years Exp., or 25+ years exp.

Technician:

Includes Labor Categories: Engineering Associate, Senior Engineering Associate, Technical Specialist

Category II Associate degree, or 5 years minimum exp.

Category III Associate degree with 5+ years Exp., or 10 years minimum exp.

Category IV Associate degree with 10+ years Exp., or 20 years min. exp.

Category V Associate degree with 15+ years Exp., or 25 years min. exp.

Data Management Support Personnel:

Includes Labor Categories: Systems Analyst, Senior Systems Analyst

Category II Bachelor's Degree, or 10 years minimum exp.

Category III Master's Degree, bachelor's deg with 5+ years exp., or 15+ years exp.

Category IV Master's Degree with 5+ years exp., bachelor's degree with 10+ years Exp., or 20+ years exp.

Category V Master's Degree with 10+ years exp., bachelor's degree with 15+ years Exp., or 25+ years exp.

Technical Professional:

Engineer – Develops and communicates engineering specifications based on research/system requirements; develops, directs, and coordinates the design, manufacture, and testing of products and systems, performs supporting analyses, tracks and reports on technical progress and findings, recommends and implements strategies for solving problems, tracks project resources.

Senior Engineer – Subject matter expert in discipline. Develops and communicates engineering specifications based on research/system requirements; develops, directs, and coordinates the design, manufacture, and testing of products and systems, performs supporting analyses, tracks and reports on technical progress and findings, recommends and implements strategies for solving problems, tracks project resources. (Minimum level Category IV)

Engineer Supervisor – Provides line management for engineering and technical personnel.

Ensures appropriate utilization of resources and evaluates and reports individual performance. (Minimum level Category IV)

Project Manager – Provides oversight and technical coordination for maintenance, design, and construction projects done by subcontract. Manages process, schedule, and budget.

Coordinates between contractor and NASA personnel to ensure successful outcome.

Engineering Specialist/Senior Engineering Specialist – Provides specialized technical support. Requires engineering degree and 10+ years’ experience.

Support Personnel:

Configuration and Data Management Specialist – Serves as the focal point for development of project libraries, including information management and tracking. Develops document trees and procedures governing project activities. Includes coordination, facilitation, implementation and maintenance of configuration and data management best practices and industry standards on various programs, projects, and proposal activities.

Reviews, recommends, tailors, and implements existing configuration and data management policies, plans, standards, and procedures to ensure sound workable, cost-effective configuration and data management process support.

Task Project Coordinator – Provides support in the development of project reporting documents, such as but not limited to, project plans, milestone reports, and project quarterly/monthly reports. Provides support for meetings, which will be conducted as teleconferences, technical interchange meetings, WebEx, workshops, or face-to-face, including scheduling, agenda preparation and distribution, recording minutes, recording actions, and distributing meeting minutes, appropriate notes, presentations, plans and reports, and action item lists to the appropriate organization or project team members.

Subcontract Administrator – Oversees, organizes, and manages subcontract agreements and non-disclosure agreements.

Administrative Professional/Associate – Provides all types of administrative support to managers, supervisors, and project personnel.

Technician:

Maintenance/Operations Supervisor – Provides line management for maintenance personnel. Ensures appropriate utilization of resources and evaluates and reports individual performance. (Minimum level Category IV)

Designer – Performs layouts, drafting and “light” independent design in support of engineering personnel. At higher levels, may specify equipment and perform supporting calculations.

Engineering Associate/Senior Engineering Associate – Applies conventional engineering practices to develop, prepare, or recommend schematics, designs, specification, electrical drawings, and part lists. Examples of designs include but are not limited to detailed circuit diagrams; hardware fittings or test equipment involving a variety of mechanisms;

conventional piping systems; and building site layouts.

Technician– Applies methods outlined by others to limited segments of research and development projects; assembles experimental or prototype models and hardware to meet engineering requirements; applies technical knowledge of electronics principles in determining equipment malfunctions and applies skill in operating/restoring equipment.

Technical Specialist -- Highly technical individuals without a degree. Requires 2 years of college or technical course work and 10+ years of experience. Requires demonstrated leadership skills and good oral and written communication skills.

Test Assistant – Conducts routine tests or experiments; records and evaluates data and reports findings. At higher levels, may plan approach and conduct various experiments;

may arrange for fabrication of support equipment; may determine test procedures and design of special test equipment.

Test Conductor – Conducts tests or experiments requiring selection and adaptation or modification of test equipment and test procedures; sets up and may operate equipment;

records data, measures and records problems that require resolution. Analyzes data and prepares test reports. At higher levels, may advise equipment users on redesign or solve unique operational deficiencies.

Data Management Support Personnel:

Any role described in this section could fulfill the labor categories Systems Analyst or Senior Systems Analyst

Software Engineer – Performs design and development of interrelated software systems to ensure system functionality and embedded data management are optimized to maximize effectiveness and minimize unnecessary duplication.

Data Specialist – Provides data and metadata management for science data holdings including ensuring all applicable metadata stores are correct. Performs data quality functions including utilizing scripting and reporting tools to improve accuracy of all interrelated data and metadata.

IT System Engineer – Performs design and improvement recommendations of the interrelated systems supporting data management. Involves addressing all facets of IT architecture including hardware, software, networking, IT Security and applicable policies and procedures.

Information Security Specialist – Provides Information System Security Engineering (ISSE) support for all assets in the science data System Security Plan (SSP). Ensures information in the Agency IT Security management tools are current and accurate for the SSP keeping the Information System Security Officer (ISSO) informed of all issues and required actions.

Ensures systems are monitored and any IT Security issues addressed within required timeframes. Ensures IT Security is incorporated into all software, hardware and networking systems.

Database Administrator – Supports all activities related to the design, development and administration of databases. Projects long-range requirements for database administration and design in conjunction with other stakeholders.

System Administrator - Maintain all research systems including data collection, storage and delivery systems, field evaluation infrastructure, and custom systems. Perform IT security plan management and administration and system and network management and administration.

Perform troubleshooting and resolution, user support, planning and implementation of software and hardware upgrades, regular backups of systems, restoration as required, development and deployment of new capabilities, implementation of NASA IT security policy, and interface to external organizations and laboratories for networking, VPN provision, and data exchange.

Statement of Work 2.0 Personnel:

Operations Management - The major duties of the operations manager include: Manage the maintenance projects (scheduled and unscheduled), upgrade projects, and unique facility hardware/mechanical projects for experiment development in the simulation facilities to ensure that they meet stakeholder needs; Oversee equipment and facility upgrades and maintenance activities of the simulation facilities by developing resource requirements, schedule, budget, and working with the team to implement plans; communicate regularly with research management to inform them of areas of concern dealing with project performance. Assess risk level and recommend corrective actions; Lead ongoing research facility and building safety initiatives and activities; Coordinate complex procurements of equipment and services related to research facility upgrades and maintenance projects including developing Statements of Work.

Test Engineer/Director - The test engineer/ director provides support for the design and implementation of proposed facility test … They serve as an Integration and Test Lead Engineer on test projects. The responsibilities include: Integrating all required testing systems, including communications, systems engineering, systems integration, electrical systems integration, fault protection and autonomy design, systems design, model assembly and test, systems verification and validation (and reporting on procedures for the verification and validation of subsystem level requirements), collecting and presenting test data to close requirements, debugging problems in the subsystem hardware and software and systems modeling, and developing and executing integration and test plans, procedures, and I&T documentation; and participate in multidisciplinary and multi-organizational working groups across government and non-government agencies in order to plan and execute end-to-end testing activities

Facility Systems Engineer - Serves as the Facility Engineer for NASA Langley Research Center’s buildings. The position is responsible for the architectural and structural components of the facility, and the proper operation of HVAC, plumbing, fire suppression, and electrical systems. Tasks include customer interaction, management of contractors for minor construction or warranty repairs, and response to building or system incidents. The Facility Engineer will perform the following functions: Ensure the building and its energy systems (HVAC, lighting, electrical) are operating properly, efficiently, and are well maintained. Serve as the principal contact for all engineering matters: maintenance, system designs, and procedures. Review designs for new work to be performed in assigned building(s). Ensure that the proactive maintenance of the building systems is performed in accordance with the computerized maintenance management system. Review and take corrective action on Predictive Testing and Instrumentation results, as required. Monitor warranty periods on installed equipment. Prepare a monthly report of the utility usage, that includes, but is not limited to: Monitoring and periodically assessing the performance of all facility energy systems Identifying anomalous performance; and initiating appropriate maintenance actions (trouble call, repair, PT&I, preventive maintenance) Provide periodic informal updates to the Center Maintenance Manager on status of reactive work and quantitative data that indicates the performance of the building energy system. Ensure safe operation of the facility and a safe environment for occupants.

Controls Automation Engineer - Responsible for the collection and validation of information and data from multiple sources for analysis and reporting on the facility Control systems including Digital and Programmable Logic Controllers. Will perform mechanical and electrical root cause analysis on facility systems. Analyze the Facilities Condition Assessment programs, perform design reviews and plan checks for new construction and reconstruction projects. Participate in punch walks and report findings. Assist in identifying and implementing projects throughout the Facilities and Laboratories.

DAS/FAS Support: Data Systems Operations Support Specialists - Data Systems Operations Support Specialists have a working knowledge of all phases of aeronautical and/or structural testing including the understanding of how to configure the Data Acquisition System for weight tares and the associated balance, knuckle and sting configurations, Mach number systems, pressure systems and angle of attack systems. Specialists shall be proficient in similar knowledge and skills when supporting structural or general research laboratory testing.

Specialists shall be proficient in understanding the testing process and test data to ascertain when problems have occurred in the testing process that affect test results or data quality.

Specialists shall have appropriate security clearances to support secure testing requirements.

DAS/FAS Support: Data Quality Operations Support Specialists - Data Quality Operations Support Specialists have a working knowledge of all phases of aeronautical and/or structural testing including the understanding of how to configure the Data Acquisition System for weight tares and the associated balance, knuckle and sting configurations, Mach number systems, pressure systems, and angle of attack systems. Specialists shall have working knowledge of data acquisition, data reduction, and data analysis software codes and be capable of verifying and validating results generated by such codes using hand calculations and other methods. Specialists shall be experienced in providing configuration management to all types of data and information related to testing and the test process. Specialists shall be able to accurately respond to inquiries about test setups, system configurations, computational algorithms, results generation, and verification/validation practices employed to ensure quality data. Specialists shall understand the testing process and test data to ascertain when problems have occurred in the testing process that affect test results or data quality. Specialists shall have appropriate security clearances to support secure testing requirements.

DAS/FAS Support: Data Acquisition (DAS) Services Manager – Manager shall provide expertise in managing large teams of software support personnel involved in the design and implementation of networked, real-time open architecture data systems, preparing technical requirements, and leading teams of development personnel in designing, implementing, and integrating data systems in major test facilities including integration with advanced control systems.

DAS/FAS Support: DAS Programmer Analyst - The analyst shall provide experience for Data Acquisition Systems (DAS).The Analyst shall have design of custom device driver software for interfacing data acquisition subsystem components and special control systems interfaces to state of the art open architecture computer systems; software design of high-speed graphical user interfaces for acquisition, control, management, and graphical display of real-time data; development of computational software for real-time display of aeronautical, acoustical, and structural test data; managing data in a real-time testing environment with integrated database technology; and knowledge of the application of Unix and Windows operating systems in a high-speed networked real-time data acquisition systems environment.

Controls Automation Technician - Responsibilities: Technician oversees various facility control systems including Digital and Logical Controllers. The candidate will support system integration, testing, and operation throughout the entire mission life cycle including testing. In addition to supporting mission operations, this person may also fabricate and refurbish pneumatics systems, electrical harnesses, light soldering, fabrication of Ground Support Equipment (electrical and pneumatic), assist with parts procurement, support manufacturing planning and processing, assist with non-conformance resolution, and shop organization.

Technicians also develop procedures and engineering drawing/schematic directions and informal, ad hoc direction; Support integration, test, and operations for control systems;

Interact safely with high pressure pneumatic systems; training is provided; Fabricate, repair, and refurbish pneumatics systems; Perform acceptance test procedures on electrical components, electrical systems, pneumatic components, and pneumatic systems; check inventory, and support fabrication and refurbishment; Develop or assist in development of test and work procedures.

Instrumentation/Electronics Technician - Technician responsibilities include Assembling and testing electronics systems; Development, assembly, test, and modification of electronics systems and hands-on tasks related to the assembly, integration, and test of electronics circuit boards, systems, and associated cabling/harnessing.

Mechanical Technician - Engineering Technician will perform hands on research in state-of-the-art structures and materials experimental research facilities with a focus on material and structural mechanical testing. Duties will include: Performing equipment, device, or system research testing, evaluating results, and proposing improvements; Developing and implementing practical processes for the fabrication and use of new technology in research and development projects, such as developing documentation or drawings; Providing technical guidance on research testing operating mechanical equipment to conduct research tests;

Assessing and modifying existing mechanical test equipment and/or vacuum systems and configuration management procedures that safely incorporates new testing requirements or capabilities; Providing a technical assessment of research test objectives to ensure necessary mechanical equipment and measurement recording is calibrated and ready for use; Providing technical guidance on materials research testing, in areas such as material fabrication, analysis, synthesis, and characterization.

Electrical Technician - Electrical Technician contributes to the development of products within our R&D team. By taking on both short and long-term projects. The Electronics Technician will work both independently and on small teams to support the development, assembly, test, and modification of electronics systems. The Electronics Technician will perform a wide range of hands-on tasks related to the assembly, integration, and test of electronics circuit boards, systems, and associated cabling/harnessing. Projects may include design, prototyping, fabrication, modification, and evaluation of components, circuitry, boards, and systems.

Plant Technician - Serves as an Engineering Technician at Langley Research Center and will perform hands on research in state-of-the-art structures and materials experimental research facilities with a focus on various testing. Responsibilities include: Performing equipment, device, or system research testing, evaluating results, and proposing improvements;

Developing and implementing practical processes for the fabrication and use of new technology in research and development projects, such as developing documentation or drawings; Providing technical guidance on research testing operating mechanical equipment to conduct research tests; Assessing and modifying existing mechanical test equipment and/or vacuum systems and configuration management procedures that safely incorporates new testing requirements or capabilities; Providing a technical assessment of research test objectives to ensure necessary mechanical equipment and measurement recording is calibrated and ready for use; Providing technical guidance on materials research testing, in areas such as material fabrication, analysis, synthesis, and characterization including specimen fabrication and preparation, thermal analysis, mechanical testing, chemistry, chemical safety procedures and laboratory set-up, cryogenic and elevated temperature systems, dynamic structural testing and testing on large backstops including an understanding and operations of vacuum systems, blowers, piston/rotary vane pumps, hydraulic systems, operation of complex research apparatus governed by Configuration Management.

Model Structural Analysis Engineer - Engineer is responsible for the mechanical engineering designs and solutions that enable the safe operation of wind tunnel models. The model safety encompasses both end-to-end mechanical systems, including the mounting stings etc. Analysis may include structural analyses (FEA and Classical Hand), conduct static testing, and support modal and dynamic testing for projects, study tasks & proposals. Position provides structural engineering knowledge to project personnel and contractors through all phases of the project;

from early system level configuration studies to preliminary design review (PDR), critical design review (CDR), manufacturing, assembly, and finally verification and validation through static, dynamic, and modal testing. Position may also develop structural analysis and verification requirement plan; Collaborate with other structural engineers and dynamists on assigned projects and other team members to verify compliance with requirements and customer expectations; and Contribute to the team’s performance including executing technical work, budget, and schedule.

Documentation/Scheduling- Planner/Scheduler to support planning and scheduling for research projects. Develop procedures and guidelines; Develop project logic networks and estimate, analyze, and validate activity sequencing, durations, and resource requirements and constraints; Analyze project schedules to determine the critical path and evaluate schedule risks and develop what-if scenarios, work arounds and recovery plans to minimize impacts to the project schedule; Identify key project milestones and activities necessary to achieve project objectives and track progress toward meeting them; And prepare presentation charts for monthly project management reviews, major project reviews, and other reporting as required.

Metrology Support - This position is in support of the Metrology and Calibration efforts which provides NASA programs, projects, and infrastructure with advanced metrology and calibration support, assuring NASA maintains the most technically advanced and properly applied measurement concepts and processes. Responsibilities include supporting efforts to calibrate and certify electronic and thermodynamic Instrumentation, Measuring, and Test Equipment (IM&TE), maintaining traceability to the National Institute of Standards and Technology (NIST), US Department of Commerce, or by reference to fundamental constants of nature. These calibrations may include, but are not limited to, the following disciplines: DC and LF electrical, temperature, radio frequency, time, acoustics, data acquisition, and moisture/humidity in both a field and laboratory environment.

Wind Tunnel Operators -Wind Tunnel Operators shall be trained and certified for systems equipment and process they operate in accordance with LPR 1740.7, Process Systems

Certification Program. The Contractor shall document all operator training and certification and provide adequate drills and exercises in conjunction with the Contractor Quality Control (QC) Program that confirms operator knowledge, skills, safety, and understanding of operational requirements.

Technicians - Technicians (e.g., model integration, technical operations, heavy gas operations) shall be certified according to the guidelines in LPR 1740.7. Each wind tunnel facility and facility position have a unique list of certification items on Langley Form 159, Appointment for Operator Certification.

EXAMPLE DIRECT LABOR CATEGORY DESCRIPTIONS
Support Personnel:
Includes Labor Categories: Administrative Professional, Administrative Associate
Technician:
Includes Labor Categories: Engineering Associate, Senior Engineering Associate, Technical Specialist
Data Management Support Personnel:
Includes Labor Categories: Systems Analyst, Senior Systems Analyst
Technical Professional:
Support Personnel:
Technician:
Data Management Support Personnel:
Any role described in this section could fulfill the labor categories Systems Analyst or Senior Systems Analyst
DAS/FAS Support: DAS Programmer Analyst - The analyst shall provide experience for Data Acquisition Systems (DAS).The Analyst shall have design of custom device driver software for interfacing data acquisition subsystem components and special control ...
Wind Tunnel Operators -Wind Tunnel Operators shall be trained and certified for systems equipment and process they operate in accordance with LPR 1740.7, Process Systems Certification Program. The Contractor shall document all operator training and c...
Technicians - Technicians (e.g., model integration, technical operations, heavy gas operations) shall be certified according to the guidelines in LPR 1740.7. Each wind tunnel facility and facility position have a unique list of certification items on...

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