80JSC021R0009 MESC RFP - Final.pdf

Template Version: Base

National Aeronautics and Space Administration Lyndon B. Johnson Space Center 2101 NASA Parkway Houston, Texas 77058-3696

08/26/2021

BR2-21-041

TO: All Prospective Offerors

SUBJECT: Request for Proposal (RFP), Solicitation No. 80JSC021R0009, for the Mission Enabling Services Contract (MESC)

You are invited to submit a proposal in response to the National Aeronautics and Space Administration (NASA) Johnson Space Center’s (JSC) Mission Enabling Services Contract (MESC) solicitation. The principal purpose of this requirement is to provide development, sustainment, and maintenance of specialized and highly specialized mission-enabling applications and services to the JSC Flight Operations Directorate (FOD) and its affiliate organizations. The MESC requirements span the flight support requirements of NASA/JSC for the benefit of its external customers and partners, including, but not limited to, other NASA centers, International Partners, other Government organizations, and affiliated commercial enterprise partners. The requirement includes highly-specialized operations systems technology, software, and support, specialized management and mission support services, as well as advanced research and development technology support.

NASA will conduct this acquisition as a partial small business set aside competition. The North American Industry Classification System (NAICS) code for this acquisition is 541512 and the small business size standard is $30M.

This competitive, multiple award, acquisition will result in the following:

• Baseline A: Single Award, Cost-Plus-Fixed-Fee (CPFF) contract (Full & Open Competition)

• Baseline B: Single Award, Cost-Plus-Fixed-Fee (CPFF) contract (Small Business Set Aside)

• IDIQ: Multi-Award with Firm-Fixed-Price (FFP) Task Orders (TOs) (Small Business Set

Aside)

The IDIQ Multi-Award contracts will have an effective ordering period of 5 years from the contract effective date. Baseline A and Baseline B will have a total potential period of performance of 5 years, including a 24-month Base Period, a 24-month Option Period 1, and 12-month Option Period 2.

The anticipated contract award date is June 8, 2022, with an October 1, 2022 contract effective date. The contract will be performed onsite at NASA JSC. In addition, work may be performed at the contactor’s facility or other locations as specified in the SOW or TO.

Potential offerors should pay close attention to all solicitation instructions; however, the following requirements list is summarized to assist in proposal development. Please note that this list is not exhaustive, and the solicitation terms and conditions and provisions in sections L and M take precedence:

1. The government anticipates that a Phase-in period will be conducted for Baseline A and Baseline B.

• The Phase-in period is firm-fixed-priced.

• 61-day Phase-in period for the baseline contracts is: August 1, 2022-September

30, 2022.

• No Phase-in period is anticipated for IDIQ.

2. The Government will make available existing Installation-Accountable Government

Property (IAGP) for onsite contract performance as described in the RFP.

3. Offerors should refer to clause L.7 NFS 1852.215-77 Preproposal/Pre-Bid Conference for details on the MESC pre-proposal conference. The conference will be held virtually on Wednesday, September 8, 2021, from 9:00 a.m. to 11:00 a.m. Central Daylight Time

(CDT).

4. NASA has determined that this acquisition may give rise to a potential Organizational Conflict of Interest (OCI). Offerors should refer to NFS clause 1852.209-71 Limitation of Future Contracting for a description of the potential conflict(s) and any restrictions on future contracting.

5. NASA JSC appreciates the comments received in response to the release of the Draft

RFP. These comments resulted in improvements to the quality and content of the overall RFP. Offerors should review the RFP in its entirety, as its content has changed from the Draft RFP version. The following list identifies some areas where significant changes or clarifications have been made from the Draft RFP to this final RFP that may not have been addressed in the Draft RFP questions and responses.

• Attachment J-02 Data Requirements List (DRL) was updated to provide clarity on due dates for Date Requirements Descriptions (DRDs).

• Section L.20.2.2, Table L-2 updated to clarify past performance page numbers and added Key Personnel Resume to Past Performance Volume II.

• Added DRD-05 reference to Paragraph B Organizational Conflicts of Interest (OCI) Information in Provision L.20.7.

• Provision L.20.8, Model Contract, was updated by providing references of Baseline A, B, and/or IDIQ to items due in each section of the model contract.

• The realism and reasonableness of compensation for professional employees will be evaluated as part of the Operational Approach for Baseline A and Baseline B.

The reasonableness of non-exempt employees will be evaluated as one of the Responsibility Considerations.

• The page limit for Baseline A and Baseline B increased from 13 pages for each baseline to 20 pages for each baseline.

This list is not intended to cover all changes nor describe all RFP requirements. Offerors should carefully review the RFP in its entirety.

6. Be advised, in accordance with provision L.20.5 Past Performance - Volume II, Offerors need to encourage their references to submit their Past Performance Questionnaires directly to the Contract Specialist prior to proposal due date.

7. Below is a list of the Source Selection Authority (SSA) and voting members along with their associated NASA JSC organizational codes, for the Streamlined Procurement Team (SLPT). The names provided are for informational purposes only and other than the Contract Specialist, Catherine Staggs, these individuals shall not be contacted regarding this acquisition. The Government may change personnel associated with this acquisition at its discretion.

SSA

Donna M. Shafer, AA

Voting Members Eric J. Wolfer, CD Catherine E. Staggs, BR Aaron Goldenthal, CD Kevin J. Lesenski, CC Noreen Y. McLeroy, CC

8. Offerors are required to have a Commercial and Government Entity (CAGE) code that matches the corporate address submitted with its proposal.

9. Offeror should refer to the MESC webpage (https://procurement.jsc.nasa.gov/mesc/) for the technical library and updates to the MESC acquisition.

10. Offerors, especially those that have not previously submitted a proposal utilizing NASA’s EFSS Box, are encouraged to coordinate the submission of a test file with Catherine Staggs several days in advance of the date and time specified for proposal submission in order to allow time to work through any submission issues.

Offerors are encouraged to refer to Federal Acquisition Regulation (FAR) provision 52.215-1 Instructions To Offerors–Competitive Acquisition in particular paragraph (f)(4) which discusses the Government’s right to award a contract without discussions.

Documents related to this acquisition, including this letter, the solicitation, attachments, exhibits, any amendments and links to online reference/technical/bidders library will be attainable electronically from the World Wide Web through the Government-wide point of entry website at www.SAM.gov. The documents are also accessible through the MESC webpage (https://procurement.jsc.nasa.gov/mesc/). Potential Offerors are requested to periodically monitor the websites for updates.

NASA FAR Supplement (NFS) clause 1852.215-84 Ombudsman is applicable. The Center Ombudsman for this acquisition can be found at http://prod.nais.nasa.gov/pub/pub_library/Omb.html.

This RFP does not commit NASA JSC to pay any proposal preparation costs, nor does it obligate NASA JSC to procure or contract for these services. This request is not an authorization to proceed and does not authorize payment for any charges incurred by the offeror for performing any of the work called for in this solicitation.

Proposals submitted in response to this solicitation shall be due no later than Tuesday, September 28, 2021 at 12:00 p.m. CDT.

In accordance with NFS 1815.201(f), a “Blackout Notice” has been issued to NASA personnel.

All questions regarding this RFP should be submitted in writing, electronically to Catherine Staggs, Contract Specialist, at mesc@mail.nasa.gov on or before Thursday, September 9, 2021.

Offerors are encouraged to submit questions as soon as possible for consideration.

Thank you for your support. We look forward to receiving your proposals.

Scott A. Stephens Contracting Officer

Mission Enabling Services Contract (MESC) Section A: Table of Contents Solicitation# 80JSC021R0009

A-2

A.2 DETAILED TABLE OF CONTENTS

SECTION A. SOLICITATION/CONTRACT FORM, SF33 Page

A.1 Standard Form 33 A-1 A.2 Detailed Table of Contents A-2

SECTION B. SUPPLIES OR SERVICES AND PRICES/COSTS B-1

B.1 Listing Of Clauses Incorporated By Reference B-1 B.2 Services To Be Furnished B-1 B.3 Contract Type B-1 B.4 Phase-In And Contract Values B-2 B.5 NFS 1852.232-81 Contract Funding (Jun 1990) [Applicable Only To

Baselines A and B] B-2

B.6 JSC 52.216-90 IDIQ Minimum And Maximum Ordering Limits (Nov 2018) [Applicable Only To IDIQ]

B-3

B.7 FFP IDIQ Rates [Applicable Only To IDIQ] B-3

SECTION C. STATEMENT OF WORK C-1

C.1 Baseline A: NAMIS Services C-6 C.2 Baseline B: Spaceflight Enabling Services C-20

C.3 IDIQ C-32

SECTION D. PACKAGING AND MARKING D-1

D.1 Listing of Clauses Incorporated by Reference D-1 D.2 NFS 1852.245-74 Identification and Marking of Government Equipment (Jan 2011)

D-1

SECTION E. INSPECTION AND ACCEPTANCE E-1

E.1 Listing of Clauses Incorporated by Reference E-1 E.2 FAR 52.246-11 Higher-Level Contract Quality Requirement (Dec 2014)

E-1

SECTION F. DELIVERIES OR PERFORMANCE F-1

F.1 Listing of Clauses Incorporated by Reference F-1 F.2 Place of Performance F-1 F.3 Period of Performance [Applicable only to Baselines A and B]

F-1

A-3

F.4 Option To Extend Period Of Performance [Applicable Only to Baselines A and B] F-2

F.5 Shipping Instructions F-3 F.6 Contract Transition [Applicable only to Baselines A and B] F-3

SECTION G. CONTRACT ADMINISTRATION DATA G-1

G.1 Listing of Clauses Incorporated by Reference G-1 G.2 NFS 1852.232-80 Submission of Vouchers for Payment (April 2018) G-1 G.3 NFS 1852.245–71 Installation-Accountable Government Property (Jun 2018)

Alternate I (Jan 2011) [Applicable to Baseline A, Baseline B, and some IDIQ Task Orders as defined in the individual Task Order solicitation]

G-3

G.4 NFS 1852.245–73 Financial Reporting Of NASA Property In The Custody Of Contractors (Jan 2017)

G-5

G.5 NFS 1852.245-76 List Of Government Property Furnished Pursuant To FAR 52.245– 1 (Jan 2011)

G-7

G.6 NFS 1852.245-82 Occupancy Management Requirements (Sep 2017)) G-7 G.7 JSC 52.204-92 NASA Security Program and Identification of Employees.

(FEB 2021)

G-8

G.8 Technical Direction G-10

SECTION H. SPECIAL CONTRACT REQUIREMENTS H-1

H.1 Listing of Clauses Incorporated By Reference H-1 H.2 NFS 1852.209-71 Limitation Of Future Contracting (Dec 1988) H-1 H.3 NFS 1852.225-70 Export Licenses (Feb 2000) – Alternate 1 (Feb 2000) H-2 H.4 NFS 1852.232-77 Limitation Of Funds (Fixed-Price Contract) (Mar 1989) H-3 H.5 NFS 1852.235-71 Key Personnel And Facilities (Mar 1989) H-5 H.6 JSC 52.219-90 Small Business Subcontracting Goals

(Oct 2006) [Applies only to other than Small Business on Baseline A] H-5

H.7 JSC 52.223-94 Environmental (and Energy Conservation Requirements— Reserved) and Hazardous Materials Use (Jul 2021)

H-6

H.8 Use of EAR Exceptions

H-9

PART II -- CONTRACT CLAUSES

SECTION I. CONTRACT CLAUSES I-1

I.1 Listing of Clauses Incorporated by Reference I-1 I.2 FAR 52.204-21 Basic Safeguarding of Covered Contractor Information Systems (Jun 2016)

I-6

I.3 FAR 52.204-25 Prohibition On Contracting For Certain Telecommunications And Video Surveillance Services Or Equipment (Aug 2020)

I-8

A-4

I.4 FAR 52.215-13 Subcontractor Certified Cost or Pricing Data - Modifications (Jun 2020)

I-11

I.5 FAR 52.216-18 Ordering (Aug 2020) [Applicable Only To IDIQ] I-12 I.6 FAR 52.216-19 Order Limitations (Oct 1995) [Applicable Only to IDIQ] I-12 I.7 FAR 52.216-22 Indefinite Quantity (Oct 1995) [Applicable Only To IDIQ] I-13 I.8 FAR 52.217-9 Option To Extend The Term Of The Contract (Mar 2000)

[Applicable Only To Baselines A and B] I-14

I.9 FAR 52.219-14 Limitations on Subcontracting (Mar 2020) [Deviation 19- 02A]

I-14

I.10 FAR 52.219-28 Post Award Small Business Program Representation (Nov 2020)

I-15

I.11 FAR 52.222-19 Child Labor ---Cooperation with Authorities and Remedies (Apr 2021) [Deviations 20-02A]

I-19

I.12 FAR 52.222-35 Equal Opportunity for Veterans (Jun 2020) I-20 I.13 FAR 52.222-36 Equal Opportunity for Workers with Disabilities (Jun 2020) I-21 I.14 FAR 52.223-9 Estimate of Percentage of Recovered Material Content for EPA-Designated Products (May 2008)

I-21

I.15 FAR 52.225-5 Trade Agreements (Apr 2021) [Deviation 20-02A] [Applicable to Baseline A]

I-22

I.16 FAR 52.230-2 Cost Accounting Standards (Jun 2020) I-25 I.17 FAR 52.232-40 Providing Accelerated Payments to Small Business

Subcontractors (Apr 2021) [Deviation 20-03A] I-27

I.18 FAR 52.244-6 Subcontracts for Commercial Items (Apr 2021) [Deviation 20-03A]

I-27

I.19 FAR 52.252-2 Clauses Incorporated by Reference (Feb 1998) I-29 I.20 FAR 52.252-6 Authorized Deviations in Clauses (Nov 2020) I-30 I.21 NFS 1852.204-76 Security Requirements for Unclassified Information Technology Resources [Deviation 21-01]

I-30

I.22 NFS 1852.239-74 Information Technology System Supply Chain Risk Assessment (Deviation 15-03D)

I-32

I.23 Task Ordering Procedures [Applicable Only To IDIQ] I-33

PART III -- LIST OF DOCUMENTS, EXHIBITS, AND OTHER

ATTACHMENTS

SECTION J. LIST OF ATTACHMENTS J-01-1

J-1 Cover Sheet J-01-1 J-2 Data Requirements List J-01-4 J-3 Standard Labor Categories J-03-3 J-4 List of Government-Furnished Computer Software J-04-1 J-5 Installation Accountable Government Furnished Equipment J-05-1 J-6 List of Government-Provided Facilities J-06-1 J-7 List of Applicable Documents J-07-1 J-8 Contract Phase-In Plan J-08-1

A-5

J-9 Abbreviated Total Compensation Plan J-09-1 J-10 Management and Staffing Plan J-10-1 J-11 Small Business Subcontracting Plan J-11-1 J-12 Organizational Conflict of Interest (OCI) Mitigation Plan J-12-1 J-13 IT Security Management Plan J-13-1 J-14 Government Property Management Plan J-14-1 J-15 Safety and Health Plan J-15-1 J-16 Emergency Preparedness & Disaster Recovery / Continuity of Operations

Plan (DRCOP) J-16-1

J-17 Work Breakdown Structure (WBS) J-17-1 J-18 Equipment Replacement (ER) Plan J-18-1

PART IV -- REPRESENTATIONS AND INSTRUCTIONS

SECTION K. REPRESENTATIONS, CERTIFICATIONS, AND OTHER

STATEMENTS OF OFFERORS

K-1

K.1 Listing of Provisions Incorporated by Reference K-1 K.2 FAR 52.204-8 Annual Representations and Certifications (Apr 2021) [Deviation 20-02A]

K-1

K.3 FAR 52.209-7 Information Regarding Responsibility Matters (Oct 2018) K-5 K.4 Far 52.209-12 Certification Regarding Tax Matters (Oct 2020) K-7 K.5 FAR 52.230-1 Cost Accounting Standard Notices and Certification (Jun

2020) [Not applicable to small businesses] K-7

K.6 FAR 52.230-7 Proposal Disclosure—Cost Accounting Practice Changes (Apr 2005) [Applies to other than Small Business only]

K-10

K.7 NFS 1852.225-72 Restriction on Funding Activity with China-Representation (Feb 2012) (Deviation 12-01A)

K-11

SECTION L. INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS L-1

L.1 Listing of Provisions Incorporated by Reference L-1 L.2 FAR 52.215-20 Requirements For Certified Cost Or Pricing Data And Data

Other Than Certified Cost Or Pricing Data (Oct 2010) Alternate IV (Oct 2010)

L-2

L.3 FAR 52.216-1 Type Of Contract (Apr 1984) L-2 L.4 FAR 52.233-2 Service Of Protest (Sep 2006) L-3 L.5 FAR 52.252-1 Solicitation Provisions Incorporated By Reference (Feb 1998) L-3 L.6 FAR 52.252-5 Authorized Deviations In Provisions (Nov 2020) L-4 L.7 NFS 1852.215-77 Preproposal/Pre-Bid Conference (Apr 2015) L-4 L.8 NFS 1852.215-81 Proposal Page Limitations (Apr 2015) L-5 L.9 NFS 1852.239-73 Review of the Offeror’s Information Technology Systems Supply Chain (Jan 2020) (Deviation 15-03D)

L-6

A-6

L.10 NFS 1852.245-80 Government Property Management Information (Jan 2011)

L-7

L.11 NFS 1852.245-81 List of Available Government Property (Jan 2011) L-9 L.12 JPI 1852.231-71 Determination of Compensation Reasonableness (Jun 2020)

L-9

L.13 JSC 52.215-107 General Instructions For Preparation Of Proposal (Aug 2018)

L-10

L.14 JSC 52.215-123 Availability Of Specifications (Dec 2019) L-12 L.15 JSC 52.215-124 Communications Regarding This Solicitation (Aug 2018) L-12 L.16 JSC 52.215-125 Offeror Acceptance Period (Aug 2018) L-13 L.17 JSC 52.215-126 Period Covered By Procurement (Aug 2018) L-13 L.18 JSC 52.242-90 JSC Super-Flex Work Schedule (Aug 2020) L-14 L.19 Government Provided Facilities and Services [Applicable Only to IDIQ] L-14 L.20 Instructions For Proposal Preparation L-15 L.20.1 Introduction L-16 L.20.2 Proposal Arrangement, Page Limitations, Copies, and Due Dates L-17 L.20.3 Reserved L-23 L.20.4 Technical Acceptability Factor - Volume I L-23 L.20.5 Past Performance – Volume II L-30 L.20.6 Cost and Price Factor- Volume III L-34 L.20.7 Responsibility Considerations – Volume IV L.20.8 Model Contract - Volume V

L-43 L-46

SECTION L. ATTACHMENTS L1.1

L-01 Staffing Expectations L-1.1 L-02 IDIQ Technical Scenario L-2.1 L-03 Baseline EPM Template L-3.1 L-04 IDIQ EPM Template L-4.1 L-05 Government Resources Estimate (GRE) L-5.1 L-06 Past Performance Questionnaire L-6.1 L-07 Past Performance Consent Letters L-7.1 L-08 Past Performance Relevancy Matrix L-8.1 L-09 SF1408 Pre-award Survey of Prospective Contractor

Accounting System L-9.1

L-10 Small Business Subcontracting Tables – Baseline A

L-10.1

SECTION M. EVALUATION FACTORS FOR AWARD TO OFFERORS M-1

M.1 Listing of Provisions Incorporated by Reference M-1 M.2 JSC 52.215-122 Streamlined Procurement Evaluation Factors For Award

(Performance Price Tradeoff (PPT) Or Limited Tradeoff (LTO)) (Nov 2018) M-1

M.3 Technical Acceptability Factor (Volume I) M-3 M.4 Past Performance Factor (Volume II) M-4

A-7

M.5 Cost/Price Factor (Volume III) M-9 M.6 Responsibility Considerations (Volume IV) M-12 M.7 Model Contract (Volume V) M-14

Section B: Supplies or Services and Prices/Costs Solicitation# 80JSC021R0009

B-1

B. SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 LISTING OF CLAUSES INCORPORATED BY REFERENCE

The following contract clauses pertinent to this section are hereby incorporated by reference:

I. FEDERAL ACQUISITION REGULATION (48 CFR CHAPTER 1)

CLAUSE

NUMBER DATE TITLE

NONE INCORPORATED BY REFERENCE

II. NASA FAR SUPPLEMENT (48 CFR CHAPTER 18) PROVISIONS

CLAUSE

NUMBER DATE TITLE

NONE INCORPORATED BY REFERENCE

(End of Clauses Incorporated by Reference)

B.2 SERVICES TO BE FURNISHED

The Contractor shall provide all resources and services (except as may be expressly stated in this contract as furnished by the Government) necessary to accomplish requirements in accordance with the Statement of Work (SOW) set forth in Section C, as well as any information or actions required by other clauses or attachment incorporated in Sections A-J of this contract.

The Contractor shall perform phase-in period activities in accordance with the phase-in plan set forth in Attachment J-08, Contract Phase-in Plan (for Baseline A and B awards only).

(End of Clause)

B.3 CONTRACT TYPE

The MESC is a multiple award hybrid contract with two Cost type baselines and multi-award IDIQ component. The contract types for the different areas of work for the MESC contracts are as follows:

(a) Single Award, Baseline A: Cost-Plus-Fixed-Fee (CPFF)

(b) Single Award, Baseline B: CPFF

B-2

(c) Multiple-Award IDIQ: Firm-Fixed-Price (FFP) task orders.

B.4 PHASE-IN AND CONTRACT VALUES

(a) Baseline A: NASA Aircraft Management Information System (NAMIS) Services

(1) The total FFP phase-in of Baseline A is $[Offeror Fill-In (OFI)]. This value is not included in the contract value in (a)(2).

(2) The estimated cost of Baseline A is $[OFI], exclusive of the fixed-fee of $[OFI]. The total estimated cost and fixed-fee of Baseline A is $[OFI].

(3) Fixed Fee for Baseline A is [OFI]%,

(b) Baseline B: Spaceflight Enabling Services

(1) The total FFP phase-in of Baseline B is $[OFI]. This value is not included in the contract value in (b)(2).

(2) The estimated cost of Baseline B is $[OFI], exclusive of the fixed-fee of $[OFI].

The total estimated cost and fixed-fee of Baseline B is $[OFI].

(3) Fixed Fee for Baseline B is [OFI]%.

(c) Indefinite Delivery/Indefinite Quantity (IDIQ)

(1) FFP TOs: The total firm fixed price is $[TBD].

* Applicable only to Baseline A & B, paragraphs a and b: The estimated cost, fixed fee, and total values of the exercised option period(s) will be incorporated into this clause and a total estimated cost and fixed fee values will be established that include the base and the awarded option period(s). For the estimated cost and fixed fee values of option period(s) see Clause F.4, Options to Extend Period of Performance [Applicable Only to Baselines A and B].

**Applicable only to IDIQ, paragraph c of this clause shall be unilaterally updated periodically to reflect the total value of task orders issued.

B.5 NFS 1852.232-81 CONTRACT FUNDING (JUN 1990) [Applicable Only to

Baselines A and B]

(a) For purposes of payment of cost, exclusive of fee, in accordance with the Limitation of Funds clause, the total amount allotted by the Government to this contract is $[TBD]. This allotment is for Mission Enabling Services Contract (MESC) and covers the following estimated period of performance:

October 1, 2022, through [TBD].

B-3

(b) An additional amount of $[TBD] is obligated under this contract for payment of fee.

B.6 JSC 52.216-90 IDIQ MINIMUM AND MAXIMUM ORDERING LIMITS (NOV

2018) [Applicable Only to IDIQ]

In accordance with FAR 52.216-22, Indefinite Quantity, the guaranteed minimum to be ordered under this contract is $20,000 and the contract Not to Exceed (NTE) amount which may be ordered under this contract is $35,000,000*. The Government is not obligated to order more than the minimum specified but may order up to the NTE amount. The Contractor is obligated to fulfill orders issued, up to the NTE amount within the limits specified in FAR 52.216-19 Order Limitations.

*$35M is the sum total to be divided up by all contracts awarded under IDIQ

B.7 FFP IDIQ RATES [Applicable Only To IDIQ]

(a) Fully Burdened Rates exclusive of profit – The purpose of this clause is to set forth the rates to be utilized in the subsequent negotiation of FFP IDIQ orders in accordance with clause I.23, Task Ordering Procedure.

The bottom of the table allows indirect rates to be applied to any non-labor resources, except for travel, as required by task order, if applicable. Pricing of all FFP IDIQ orders shall be in accordance with the negotiated rates set forth below. Under no circumstances shall the rates used to price out task orders exceed the agreed-upon rates (including labor, indirect, and profit rates) in the Fully Burdened Rate Table shown below. The labor rates are fully-burdened composite team rates (prime and all subcontractors); these composite labor rates include wages, overhead, and G&A, but exclude prime profit. The rates in this table are maximum rates which may be proposed or negotiated for individual task orders during contract performance, for any place of performance, and will be used for evaluating task orders/revisions and determining price reasonableness. The Contractor may propose lower rates on individual orders. The parties agree that the fully burdened labor rates established below shall not be subject to any equitable adjustment (upwards or downwards), regardless of actual rates incurred during contract performance with exception of those required by statute.

Table B-1: On-site Labor Rates

Category Unit CY1 CY2 CY3 CY4 CY5

Administrative Assistant hr. OFI OFI OFI OFI OFI

B-4

Business Process Specialist I hr. OFI OFI OFI OFI OFI

Business Process Specialist II hr. OFI OFI OFI OFI OFI

Business Process Specialist III hr. OFI OFI OFI OFI OFI

Business Specialist I hr. OFI OFI OFI OFI OFI

Business Specialist II hr. OFI OFI OFI OFI OFI

Computer Security Systems Specialist hr. OFI OFI OFI OFI OFI

Computer Engineer I hr. OFI OFI OFI OFI OFI

Computer Engineer II hr. OFI OFI OFI OFI OFI

Computer Engineer III hr. OFI OFI OFI OFI OFI

Computer Engineer IV hr. OFI OFI OFI OFI OFI

Database Analyst I hr. OFI OFI OFI OFI OFI

Database Analyst II hr. OFI OFI OFI OFI OFI

Database Analyst III hr. OFI OFI OFI OFI OFI

Deputy Program Manager hr. OFI OFI OFI OFI OFI

Engineer I hr. OFI OFI OFI OFI OFI

Engineer II hr. OFI OFI OFI OFI OFI

Engineer III hr. OFI OFI OFI OFI OFI

Engineer IV hr. OFI OFI OFI OFI OFI

Graphic Specialist I hr. OFI OFI OFI OFI OFI

Graphic Specialist II hr. OFI OFI OFI OFI OFI

B-5

Graphic Specialist III hr. OFI OFI OFI OFI OFI

Intern hr. OFI OFI OFI OFI OFI

IT Professional I hr. OFI OFI OFI OFI OFI

IT Professional II hr. OFI OFI OFI OFI OFI

IT Professional III hr. OFI OFI OFI OFI OFI

Lead Software Quality Assurance Engineer hr. OFI OFI OFI OFI OFI

Program Manager hr. OFI OFI OFI OFI OFI

Project Control Specialist I hr. OFI OFI OFI OFI OFI

Project Control Specialist II hr. OFI OFI OFI OFI OFI

Project Control Specialist III hr. OFI OFI OFI OFI OFI

Project Control Specialist IV hr. OFI OFI OFI OFI OFI

Project Manager hr. OFI OFI OFI OFI OFI

Quality Assurance Specialist hr. OFI OFI OFI OFI OFI

Senior Training Specialist hr. OFI OFI OFI OFI OFI

Software Engineer I hr. OFI OFI OFI OFI OFI

Software Engineer II hr. OFI OFI OFI OFI OFI

Software Engineer III hr. OFI OFI OFI OFI OFI

Software Engineer IV hr. OFI OFI OFI OFI OFI

Software Engineer V hr. OFI OFI OFI OFI OFI

Software Manager hr. OFI OFI OFI OFI OFI

B-6

Software Quality Assurance Engineer hr. OFI OFI OFI OFI OFI

Systems Administrator I hr. OFI OFI OFI OFI OFI

Systems Administrator II hr. OFI OFI OFI OFI OFI

Systems Administrator III hr. OFI OFI OFI OFI OFI

Technical Editor hr. OFI OFI OFI OFI OFI

Technical Writer hr. OFI OFI OFI OFI OFI

Training Specialist hr. OFI OFI OFI OFI OFI

Web Software Developer hr. OFI OFI OFI OFI OFI

Other: (Specify) hr. OFI OFI OFI OFI OFI

Indirect Cost Rate to be applied to non-labor resources (Identify separately each rate(s))

% OFI OFI OFI OFI OFI

Not-To-Exceed (NTE) Profit % OFI OFI OFI OFI OFI

Table B-2: Off-site Labor Rate

Category Unit CY1 CY2 CY3 CY4 CY5

Administrative Assistant hr. OFI OFI OFI OFI OFI

Business Process Specialist I hr. OFI OFI OFI OFI OFI

Business Process Specialist II hr. OFI OFI OFI OFI OFI

Business Process Specialist III hr. OFI OFI OFI OFI OFI

B-7

Business Specialist I hr. OFI OFI OFI OFI OFI

Business Specialist II hr. OFI OFI OFI OFI OFI

Computer Security Systems Specialist hr. OFI OFI OFI OFI OFI

Computer Engineer I hr. OFI OFI OFI OFI OFI

Computer Engineer II hr. OFI OFI OFI OFI OFI

Computer Engineer III hr. OFI OFI OFI OFI OFI

Computer Engineer IV hr. OFI OFI OFI OFI OFI

Database Analyst I hr. OFI OFI OFI OFI OFI

Database Analyst II hr. OFI OFI OFI OFI OFI

Database Analyst III hr. OFI OFI OFI OFI OFI

Deputy Program Manager hr. OFI OFI OFI OFI OFI

Engineer I hr. OFI OFI OFI OFI OFI

Engineer II hr. OFI OFI OFI OFI OFI

Engineer III hr. OFI OFI OFI OFI OFI

Engineer IV hr. OFI OFI OFI OFI OFI

Graphic Specialist I hr. OFI OFI OFI OFI OFI

Graphic Specialist II hr. OFI OFI OFI OFI OFI

Graphic Specialist III hr. OFI OFI OFI OFI OFI

Intern hr. OFI OFI OFI OFI OFI

IT Professional I hr. OFI OFI OFI OFI OFI

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IT Professional II hr. OFI OFI OFI OFI OFI

IT Professional III hr. OFI OFI OFI OFI OFI

Lead Software Quality Assurance Engineer hr. OFI OFI OFI OFI OFI

Program Manager hr. OFI OFI OFI OFI OFI

Project Control Specialist I hr. OFI OFI OFI OFI OFI

Project Control Specialist II hr. OFI OFI OFI OFI OFI

Project Control Specialist III hr. OFI OFI OFI OFI OFI

Project Control Specialist IV hr. OFI OFI OFI OFI OFI

Project Manager hr. OFI OFI OFI OFI OFI

Quality Assurance Specialist hr. OFI OFI OFI OFI OFI

Senior Training Specialist hr. OFI OFI OFI OFI OFI

Software Engineer I hr. OFI OFI OFI OFI OFI

Software Engineer II hr. OFI OFI OFI OFI OFI

Software Engineer III hr. OFI OFI OFI OFI OFI

Software Engineer IV hr. OFI OFI OFI OFI OFI

Software Engineer V hr. OFI OFI OFI OFI OFI

Software Manager hr. OFI OFI OFI OFI OFI

Software Quality Assurance Engineer hr. OFI OFI OFI OFI OFI

Systems Administrator I hr. OFI OFI OFI OFI OFI

Systems Administrator II hr. OFI OFI OFI OFI OFI

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Systems Administrator III hr. OFI OFI OFI OFI OFI

Technical Editor hr. OFI OFI OFI OFI OFI

Technical Writer hr. OFI OFI OFI OFI OFI

Training Specialist hr. OFI OFI OFI OFI OFI

Web Software Developer hr. OFI OFI OFI OFI OFI

Other: (Specify) Composite hr. OFI OFI OFI OFI OFI

Indirect Cost Rate to be applied to non-labor resources (Identify separately each rate(s))

% OFI OFI OFI OFI OFI

NTE Profit % OFI OFI OFI OFI OFI

* Offeror may propose additional labor categories but must fill-in the proposed rates in this table and provide the proposed labor category’s description and qualifications in Attachment J-03, Standard Labor Categories.

** Maximum profit rate to be applied to firm-fixed price task orders

(b) Travel

All travel shall be in accordance with the Federal Travel Regulation, approved by the Government prior to travel, and allocated to the contract based on actual airfare and per diem rates per the most current official contiguous United Stated (CONUS) or Outside (OCONUS) Per Diem Rates, located at www.gsa.gov/travelpolicy. All requests for travel shall include the purpose and the rationale for the travel, such as why the purpose cannot be accomplished through a means other than travel (i.e., teleconferencing). Price relating to approved travel will be charged directly to individual task orders under this contract.

(c) Materials and other Non-Labor Resources Non-labor Resources, including but not limited to, materials, equipment, and facilities will be negotiated on a task order basis in accordance with Clause I.23, Task Ordering Procedures [Applicable Only to IDIQ]. As applicable, include separate price estimates for materials and other miscellaneous non-labor resources that are required for performance of the task order. All non-labor resources that are proposed must be

B-10 allowable and allocable in accordance with the FAR, NASA FAR Supplement, and any other applicable NASA procurement policy documents. The Contractor shall include back-up information with their estimate that provides rationale for their proposed price estimates for materials and other non-labor resources.

(d) Profit Rates The Offeror shall propose profit rates that are commensurate with the type of work authorized under the resultant contract. Task orders issued under the resultant contract shall not exceed the originally-proposed fee or profit rates.

[END OF SECTION]

Section C: Statement of Work Solicitation# 80JSC021R0009

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Statement of Work

Section C

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Table of Contents Introduction

1 Baseline A: NAMIS Services

1.1 Scope

1.2 General Requirements

Contract Management

Financial Management

Task Management

Task and Project Control

Planning and Execution

Change Management

Acceptance of Software

Briefings, Schedules, and Budgets

Requirements Analysis & Development Services

Process Analysis Services

Quality Assurance and Process Certifications

Technology Evaluations

Government Property

Non-Disclosure Agreements (NDAs)

Information Technology Security

Emergency Preparedness

Regulatory Impacts

Safety and Health

1.3 Infrastructure Services Requirements

Configuration Management and Control

System Testing and Quality Control

Implementation Services

System Integration Services

Infrastructure Support and Operations

Server and System Administration

Disaster Recovery and Continuity of Operations Plan (DRCOP)

1.4 End-User Support Services Requirements

User Support and Help Desk

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User Training

1.5 Software Development, Maintenance, and Sustaining Engineering

Software Maintenance and Sustaining Engineering

Software Development and Modification Services

1.6 Technical Publications and Document Management

2 Baseline B: Spaceflight Enabling Services

2.1 Scope

2.2 General Requirements

Contract Management

Change Management

Technical Meeting Support

Technology Evaluations

Logistics

Government Property

Non-Disclosure Agreements (NDAs)

Information Technology Security

Emergency Preparedness

Safety and Health

2.3 Infrastructure Service Requirements

Configuration Management and Control

FOD IT (FIT) System Sustaining Engineering Support

FOD IT (FIT) System Operations Support

Collaboration and Web Services Support

2.4 End-User Support Requirements

Enhanced User Support Services

Standard User Support Services

2.5 Software Development, Maintenance, and Sustaining Engineering

2.6 IT Resource Management (ITRM) Support

2.7 FOD Project Information System CM and Support

2.8 FOD Business Office Configuration Management Document Management Support

2.9 Facility Utilization and Optimization Support

2.10 Schedule Support

3 IDIQ

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3.1 Scope

3.2 General Requirements

Contract Management

Financial Management

Change Management

Technology Evaluations

Government Property

Non-Disclosure Agreements (NDAs)

Information Technology Security

Emergency Preparedness

Safety and Health

3.3 High-Level Requirements and Work Characterization

Management and Mission Support Services

Advanced Research and Development Technology Support

Appendix A: Acronyms

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Introduction

The purpose of the Mission Enabling Services Contract (MESC) is to provide development, sustainment, and maintenance of specialized and highly specialized mission-enabling applications and services to the JSC Flight Operations Directorate (FOD) and its affiliate organizations. The MESC requirements span the flight support requirements of NASA/JSC for the benefit of its external customers and partners, including, but not limited to, other NASA centers, International Partners, other Government organizations, and affiliated commercial enterprise partners.

The MESC contracting vehicle consists of three parts: two single-award baselines and a multiple-award Indefinite Delivery/Indefinite Quantity (IDIQ) component. Under the terms of this solicitation, a "baseline" comprises activities that satisfy known, continuous US government requirements that exist independent of another baseline or any task order under the IDIQ vehicle.

The two single-award baselines are the following:

• Baseline A: NASA Aircraft Management Information System (NAMIS) Services

• Baseline B: Spaceflight Enabling Services (SES)

The multiple-award IDIQ component covers new content within the general scope of the types of work covered by Baseline B where the specific IDIQ tasks are not identified as part of the Baseline B contract scope. Additionally, IDIQ covers advanced research and development technology support.

Contractors for Baseline A, B, and IDIQ shall ensure completion of badging requirements to comply with NASA/JSC IT requirements and systems.

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1 Baseline A: NAMIS Services

Baseline A provides the requirements for the comprehensive support for the NASA Aircraft Management Information System (NAMIS), an integrated, module-based, custom software suite that supports aircraft flight operations across NASA and other Government Agencies. NAMIS is an Agency-wide system in use by Ames Research Center (ARC), Armstrong Flight Research Center (AFRC), Glenn Research Center (GRC), NASA Headquarters, Johnson Space Center (JSC), Kennedy Space Center (KSC), Langley Research Center (LaRC), Marshall Space Flight Center (MSCF), Stennis Space Center (SSC), and Wallops Flight Facility (WFF). NAMIS is also used by other Government agencies and external organizations.

NAMIS operates under the authority of the Office of the NASA Chief Information Officer. NAMIS is hosted by the Aircraft Operations Division of FOD at JSC. For other agencies and organizations, NAMIS may be hosted at JSC or hosted locally by the user on user resources. NAMIS is managed by the NASA NAMIS Project Manager and the NASA NAMIS Technical Manager reporting to the NAMIS Steering Committee.

NASA operates an extensive variety of types, series, and models of aircraft. Many are special purpose or heavily-modified aircraft. Operations and maintenance of such a diverse fleet requires extensive technical documentation and publications support, much of which is incorporated into NAMIS and all of which is included in the scope of Baseline A. The documentation consists of technical publications, including maintenance manuals, operating manuals, Service Bulletins (SB), Airworthiness Directives (AD), and Time Compliance Technical Orders (TCTO). The technical documentation is generated by multiple sources, including the military, the Original Equipment Manufacturer (OEM) and the Federal Aviation Administration (FAA). NASA must receive, review, and integrate all of the documentation from all of the sources and generate appropriate NASA technical documentation.

Frequently, NASA aircraft missions require that NASA design, fabricate, test, and implement aircraft modifications and configuration changes. Most of these changes require NASA, or the operating organization, to generate technical documentation to support and provide instructions for continued airworthiness. Most of these modifications are unique to the Agency’s aircraft and require expertise in multiple aeronautical engineering disciplines. The exact nature of the aircraft modifications requiring generation of documentation cannot be determined in advance.

NAMIS users depend on multiple computer-based systems and tools for safety and mission-critical decision support; consequently, this effort is heavily focused on quality assurance and quality control of all the aircraft operations support system components.

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1.1 Scope

The scope shall include all the life-cycle support elements for an enterprise-level, agency-wide project, including project management, requirements analysis, software development, testing, and verification. This includes the upgrading and integration of NAMIS and a range of data management systems to support all aspects of aviation and aircraft activities including maintenance, quality assurance, technical publications and documentation, engineering, and operations. This includes IT security management, Disaster Recovery and Continuity of Operations Plan (DRCOP) development and support, remote access support, sustaining support of deployed components, and execution of administration processes. Responsibilities also include supporting strategic and enterprise planning for the migration of data management systems into a cost-effective open systems architecture that provides users with accurate and timely information.

The scope shall include sustaining and modification of the NAMIS modules as necessary to adapt the system to provide support for other Agency activities, as required. NAMIS consists of seven modules:

a. Flight Scheduling Application

b. Flight Data Capture

c. Flight Records & Currency

d. Aircraft Logistics System

e. Work Card System

f. Aircraft Maintenance System

g. NASA Web Reporting Site

The scope shall include sustaining and modification of the following supplemental applications as well as those listed in Attachment J-04, List of Government-Furnished Computer Software:

a. Engineering Work Order Application

b. ViPER (Virtual Publications Electronic Repository)

c. QMT (Quality Management Tool)

d. NAARS (NASA Aviation Anomaly Reporting System)

e. Application Deployment Utility

f. Attachments Web Service

g. Nametags

h. Purchase Order (1307)

i. AOD Web Reporting Site

j. Aircraft Operations Web Site

k. Qualification Requirements

l. Pack and Go

m. Document Integration Tool

n. Help Desk Application

o. Infrastructure Application

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The scope shall include all services relating to implementing the NAMIS system at or on behalf of other agencies, including data cleansing, data loading, agency-specific capabilities, system configuration, development of training programs and materials, training, and user support.

The scope shall include providing IT services related to implementing Center-based and Agency-wide systems, and includes all the usual and customary efforts implied by and associated with migrating legacy systems to automated processes, upgrading existing computer-based systems, and sustaining such systems.

The scope shall include adapting the NAMIS modules for tracking and management of newly identified air and ground vehicles and other assets approved by the Government.

The scope shall extend to the associated systems that share data, hardware, software, or human resources with the NAMIS system. Examples include: security systems, system service interfaces, system data exchange interfaces, etc.

The scope shall include providing subject matter expertise at the request of the Government in all phases and aspects of aircraft operations, aircraft engineering, aircraft and ground safety, and NASA, Occupational Safety and Health Administration (OSHA) and FAA regulatory requirements relating to safety and or flight operations.

The scope shall include system engineering, operations support and sustaining engineering, application development, system maintenance and operations, data management services, system integration services, infrastructure upgrades, security management, and prototyping.

The scope shall include development and maintenance of the full spectrum of services associated with aircraft documentation.

The scope shall include the full range of integration and implementation services for any Federal agency or external organization that enters into an agreement with NASA.

1.2 General Requirements

This section of the Statement of Work (SOW) specifies the general requirements applicable to Baseline A.

Contract Management The Contractor shall provide leadership, management oversight, direction, and problem resolution for all functions performed under Baseline A. The Contractor shall provide contract management to act as the primary interface to the Contracting Officer (CO), Contracting Officer Representative (COR), NASA NAMIS Project Manager, and the NASA NAMIS Technical Manager. The Contractor shall:

a. Provide a management interface who is authorized to direct day-to-day work, coordinate with NASA on contractual matters, respond to questions and action items from NASA, and resolve problems.

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b. Prepare program performance metrics and report program performance.

c. Accept and utilize existing hardware, software, and documentation unless otherwise agreed with NASA.

d. For activities performed under this contract, adhere to the JSC Quality Management

System (QMS) and appropriate FOD quality management documentation.

e. Comply with Attachment J-07, List of Applicable Documents.

f. Integrate with and utilize, to the maximum extent practicable, the NASA-established contract management system that includes but is not limited to order processing, contract correspondence, and Data Requirements Document (DRD) delivery.

1.2.1.1 Project Management and Staffing

The Contractor shall organize and institute integrated processes and tools for managing the products and services specified in Baseline A, in accordance with the approved Contract Management and Staffing Plan (Attachment J-10).

The Contractor shall perform activities at the request of the Government that support research, development, acquisition, and sustainment efforts across a broad spectrum of functional disciplines in order to effectively assist in the implementation of Government programs.

Financial Management The Contractor shall provide project support in the area of financial management and includes, but is not limited to:

a. Conducting financial studies and research

b. Evaluating project funding plans and changes

c. Providing comments and recommendations for program guidance

d. Providing project budgeting and cost estimating

Task Management

For each task, the Contractor shall prepare a Task Management Plan describing the technical approach, organizational resources, management controls, and schedule to be employed to meet the cost, performance, and schedule requirements for authorized tasks. The Contractor shall provide a Work Breakdown Structure (WBS) that will allow project management and control to the subproject and task level. The Contractor shall provide monthly progress status which includes financial reports showing the cost-to-date and projected cost to completion by month for each project or major task under the SOW. Supporting or associated other direct charges (ODCs) shall be allocated to the appropriate task by the contractor. Status reports shall be provided to monitor progress to the CO, COR, NASA NAMIS Project Manager, and NASA NAMIS Technical Manager by the contractor.

Task and Project Control Due to shifting budgets and mission priorities and because the Government desires the ability to capitalize on opportunities discovered during development and operations, project schedules and priorities can shift. Based upon the Government’s evaluation of priorities and available resources, the Government will make a determination of when to proceed on a major project and will issue written instructions that will include an Authority to Proceed (ATP) for the task or project. Upon

C-10 receipt of an ATP, the contractor shall provide implementation plans and schedules using standard project planning tools to the Government. Each major project will be independently tracked for technical and financial performance. The Task Management Plan shall be updated as appropriate to reflect each project or task as it is added to the on-going effort.

Planning and Execution The Contractor shall assist in strategic planning and execution of projects. The Contractor shall support the development of technology roadmaps, risk management plans, and strategies to support acquisition and programmatic decisions relative to project and mission objectives.

Change Management The Contractor shall implement changes to hardware and software components managed under Baseline A. These changes include corrections of issues, sustaining engineering change requests, and any other change authorized by the Government. The Contractor shall update all related documentation when changes are released.

The Contractor shall integrate with and utilize the NASA-established discrepancy reporting program and systems for the submittal, status, review, ranking, and reporting of discrepancies, including, but not limited to Incident Reports (IR), Anomaly Reports (AR), Issues, etc.

The Contractor shall track discrepancies against the released code base and the NASA requirements specifications, and track change requests against the user requirements.

The Contractor shall perform scheduled and emergency releases. Scheduled releases shall occur no less frequently than once per quarter and shall consist of corrections of discrepancies/issues as well as changes and enhancements to the existing code base. Emergency releases shall be made on an as-required basis upon approval of the NASA Technical Manager.

Routine changes to aircrew flight currency requirements shall be released by the contractor immediately upon completion of successful user acceptance testing.

The Contractor shall provide changes to the NAMIS components based on requirements as specified and approved by the NASA NAMIS Technical Manager and the NASA NAMIS Configuration Control Board (CCB). Corrections of issues shall be implemented as approved by the NAMIS CCB. Change Requests (CRs) shall be executed as approved by the NAMIS CCB.

The Contractor shall update all related documentation when changes are released.

Acceptance of Software The task sub-task project plans will include detailed acceptance criteria and standards for specific software deliverables. The general acceptance criteria for all software deliverables developed or customized under this SOW is completed through acceptance testing by the users.

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Briefings, Schedules, and Budgets The Contractor shall assist in the development of briefings, schedules, and budgets. As required, the Contractor shall provide periodic status reports to the Government.

Requirements Analysis & Development Services The Contractor shall provide services in support of requirements analysis and development. These analyses shall include business requirements, functional requirements, and user requirements as well as agency, center, program, project, system, and design requirements development. This shall include management and tracking of all forms of requirements from “cradle to grave” including business requirements, functional requirements and design requirements. Services in this task area are directed at the requirements relating to the tools and software that will be developed and supported under Baseline A.

Process Analysis Services When requested, the Contractor shall support process-reengineering by performing independent analyses of Government processes. The Contractor shall provide written recommendations for process improvements to include justification and basis for recommended changes along with impacts of implementing, or failing to implement, the recommendations.

Quality Assurance and Process Certifications The Contractor shall possess certification of its quality assurance quality control processes applicable to software development in accordance with the Software Engineering Institutes Capability Maturity Model (CMM) or Capability Maturity Model Integration (CMMI) Level 3. An independent certifying authority must provide this certification.

The Contractor shall employ procedures developed and certified in accordance with the CMMI Level 3 or greater unless specifically waived in writing by the NASA NAMIS Project Manager, NASA NAMIS Technical Manager, and COR. This requirement shall extend to all deliverables by subcontractors retained or employed by the Contractor for Baseline A work.

Technology Evaluations When requested by the Government, the Contractor shall provide recommendations for commercial alternatives (hardware software tools, components or complete solutions) that shall include an evaluation of existing Commercial-Off-The-Shelf (COTS) products, as well as products available through Government-Off-The-Shelf (GOTS) solutions.