JSCPSC_II_Amendment_003_RFP_Revisions.pdf

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07/25/2017

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

PAGE OF PAGES

3. EFFECTIVE DATE 5. PROJECT NO. (If applicable) 2. AMENDMENT/MODIFICATION NO.

7. ADMINISTERED BY (If other than Item 6) CODE

FACILITY CODECODE

6. ISSUED BY CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and Zip Code)

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

9B. DATED (SEE ITEM 11)

10A. MODIFICATION OF CONTRACT/ORDER NO.

1. CONTRACT ID CODE

4. REQUISITION/PURCHASE REQ. NO.

1 36

X

(X)

NASA/Johnson Space Center Attn: Tumarrow Romain/BJ 2101 NASA Parkway Houston, TX 77058

003 See Block 16c N/A

80JSC018R0012

1/25/2018

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended, X is not extended. Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing Items 8 and 15, and returning 0 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGEMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment your desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

See Continuation Sheet If Applicable

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation

E. IMPORTANT: Contractor is not, is required to sign this document and return

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO.

IN ITEM 10A.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority) copies to issuing office.

date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

CHECK ONE

X

See Page 2.

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A NAME AND TITLE OF SIGNER (Type or print) 16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

Michael J. Lonchambon

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

15C. DATE

SIGNED

16B. UNITED STATES OF AMERICA

BY

(Signature of Contracting Officer)

16C. DATE

SIGNED

NSN 7540-01-152-8070 STANDARD FORM 30 (REV. 10-83)

PREVIOUS EDITION UNUSABLE Prescribed by GSA FAR (48 CFR) 53.243

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Amendment 003

The purpose of this Amendment is for the following:

1. Revise Section B of the RFP as follows: (See Attachment 1)

a. IDIQ FIRM FIXED PRICE HOURLY RATE TABLE – Add Physical Security Specialist (PSS) Lead to

JSC Standard Labor Category; Delete Locksmith to WSTF/WSC Standard Labor Category

2. Revise Section C of the RFP as follows: (See Attachment 2)

12; Added Fixed Post EF, South Gate Post 17; Updated the hours for Post 23 Monday through Friday from 10 p.m. – 6 a.m. to 6 p.m. – 6 a.m.

paragraphs 5 and 10 with Technical Support Services

f. 5.29 Facility Security Specialist (FSS) - Added Section numbers for reference to

Administrative Clerical Specialist, Locksmith, Classified Waste Technician, and Technical Support Services

g. 12.1.3 Changes to Training Standards – Updated the Bridge Course completion in paragraph 4 from 2 years to 3 years and the example from January 2016 to January 2015

h. 13.8 Security Police Officers (PSS and SRT) – Replaced Security Policy Officers in paragraph 1 with Security Police Officers; Replace Uniform Description: Pants: from Tactile Style to Tactical/Light Weight Fabric Style

3. Revise Section J.01 Data Requirements List: (See Attachment 3)

a. Updated Line Item No. 010 Security Services Education and Training Program Plan Block 9.

4. Revise Section J.02 DRD-004 Management Plan of the RFP as follows: (See Attachment 4)

Security Specialist (PSS): Emergency Medical Technician-Intermediate (EMT-B) (JSC only) to DRD and DRD #11 Template

c. Updated from Locksmith JSC/WSTF-WSC to Locksmith (JSC Only) to DRD and DRD #11 Template

d. Updated from Facility Security Specialist (FSS) (WSTF/WSC only) to Facility Security Specialist (FSS)(WSTF only) to DRD and DRD #11 Template

5. Revise Section J.02 DRD-010 Security Services Education Training Program Plan of the RFP as follows: (See Attachment 5)

a. Updated Block 8 Frequency of Submission, Due at proposal: from A preliminary list of standard labor categories to Security Services Education and Training Plan

b. Updated Block 8 Frequency of Submission from Initial Plan within 60 days of contract start to 60 days after contract start: Revised Security Services Education and Training Program

Plan

b. Updated from Facility Security Specialist (FSS) (WSTF/WSC Only) to Facility Security

Specialist (FSS) (WSTF only)

7. Revise Section L of the RFP as follows: (See Attachments 7, 8, and 9)

a. Updated Tables L-5 (FTE’s), L-6 (Non-Labor Resources), L-7, and L-8 Contract Year 1-2 and

Option Year 1-3 from 4/1/18 -3/31/23 to 10/1/18 – 9/30/23 to reflect the Contract Year

Period of Performance.

b. Updated Table L-7 from Physical Security Specialist: Emergency Medical Technician-

Intermediate (EMT-I) to Physical Security Specialist: Emergency Medical Technician-

Intermediate (EMT-B)

c. Attachment L-1 Labor Relations Questionnaire is updated to correct the entry fields.

d. Attachment L-5 EPM Template replaced LPT worksheet with LPT-JSC and LPT-WSTF-WSC;

Updated the Standard Labor Category in worksheets TRT-Core, TRST-Core, LPT–JSC, LPT– WSTF–WSC, and TOPT-SR from Physical Security Specialist: Emergency Medical Technician-

Intermediate (EMT-I) to Physical Security Specialist: Emergency Medical Technician-

Intermediate (EMT-B); Corrected the Column F formula error in worksheet TRT-Core

Note: Change Pages are attached for items 1 - 7b and are notated by a highlight of the respective change and/or a change bar. Items 7c - d are replaced in its entirety.

Except as provided by this Amendment, all other terms, conditions, and provisions, remain unchanged.

Attachment 1

Changes to Section B

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CONTRACT VALUE

The contract phase-in and firm fixed price is comprised of the following line items:

Performance Period Performance Required Firm Fixed Price

60 Calendar Days Phase-In (Offeror Fill-In)

October 1, 2018 – September 30, 2020 (Base) Basic Services in the PWS (Offeror Fill-In)

October 1, 2020 – September 30, 2021 (Option 1) Basic Services in the PWS (Offeror Fill-In)

October 1, 2021 – September 30, 2022 (Option 2) Basic Services in the PWS (Offeror Fill-In)

October 1, 2022 – September 30, 2023 (Option 3) Basic Services in the PWS (Offeror Fill-In)

October 1, 2018 – September 30, 2023 IDIQ Task Orders TBD

Total Value (Offeror Fill-In)

(End of clause)

SUPPLIES AND/OR SERVICES TO BE PROVIDED

The Contractor shall provide all resources (except as expressly stated in this contract as furnished by the Government) necessary to provide the services in accordance with the

Performance Work Statement (PWS) in Section C for the work to be accomplished at the Johnson Space Center (JSC) including Ellington Field, Sonny Carter Training

Facility, and El Paso Forward Operating Location and White Sands Test Facility and

White Sands Complex (WSTF/WSC).

(End of clause)

JSC 52.216-90 IDIQ MINIMUM AND MAXIMUM ORDERING LIMITS (AUG 2013)

In accordance with FAR 52.216-22, Indefinite Quantity, the guaranteed minimum to be ordered under this contract is $5,000 and the maximum which may be ordered under this contract is

$5,000,000. This value is based on price. The Government is not obligated to order more than the minimum specified, but may order up to the maximum. The Contractor is obligated to fulfill orders issued, up to the maximum quantity.

(End of clause)

IDIQ FIRM FIXED PRICE HOURLY RATE TABLE

The fixed hourly labor prices in this table are fully burdened (for example, they include wages, fringes, indirect and corporate expenses) as well as the contractor’s profit. In addition, the prices in this table include incidental supplies required for the identified skill to perform security services.

B-3

Manager

[Offeror Fill-In Standard Labor Category and hourly rates in the table below for your proposed labor categories]

JSC Standard

Labor Category

Base

Contract

Year 1

Rate

Base

Contract

Year 2

Rate

Option 1

Year 3

Rate

Option 2

Year 4

Rate

Option 3

Year 5

Rate

(10/01/18 -

9/30/19)

(10/01/19 -

09/30/20)

(10/01/20

-9/30/21)

(10/01/21 -

9/30/22)

(10/01/22 -

9/30/23)

Program Manager

Chief of Security

Safety, Health and Quality Control

Training Manager

Training Specialist

Operational Supervisor, Captain

Field Support Supervisor

Physical Security Specialist (PSS), Supervisor/Captain

Physical Security Specialist (PSS)

Lead

Physical Security Specialist (PSS)

Physical Security Specialist:

Emergency Medical Technician-

Intermediate (EMT-B)

Roving Patrol Security Officer

Fixed Post Security Officer

Security Officer/HAZ-MAT

Communication/Dispatch Officer

Lead

Communication/Dispatch Officer

Licensed Security Management

Systems (SMS) Technician

Non-Licensed Security

Management Systems (SMS)

Support Technician

Locksmith, Lead

Locksmith

Classified Waste Technician

Administrator

Business and Administrative

Clerical Specialist

Technical Support Services

Supervisor

Technical Support Services (TSS), Lead

B-4

Technical Support Services (TSS)

Specialist

WSTF/WSC

Standard Labor

Category

Base

Contract

Year 1

Rate

Base

Contract

Year 2

Rate

Option 1

Year 3

Rate

Option 2

Year 4

Rate

Option 3

Year 5

Rate

(10/01/18 -

9/30/19)

(10/01/19 -

09/30/20)

(10/01/20

-9/30/21)

(10/01/21 -

9/30/22)

(10/01/22 -

9/30/23)

Chief of Security

Deputy Chief of Security

Training Specialist

Operational Supervisor, Captain

Roving Patrol Security Officer

Fixed Post Security Officer

Licensed Security Management

Systems (SMS) Technician Facility Security Specialist (FSS)

(End of clause)

[END OF SECTION]

B-5

Attachment 2

Changes to Section C

RFP 80JSC018R0012 JSCPSC II

At WSTF/WSC, the Contractor shall ensure all Personnel be cleared at SECRET unless specifically working task areas that require TS/SCI.

4. JSC, EF, SCTF and EPFOL Protective Services Requirements

4.1. Overview

All requirements contained within this section are considered to be within the day-to-day baseline effort.

Additional required services will be ordered in accordance with paragraph 2.2, IDIQ Task Ordering.

The following Section 4 task areas are also applicable to WSTF:

Security Management Systems: Task Area 4.9

Critical Infrastructure and Protection Program (CIPP): Task Area: 4.18

The Contractor shall provide a full range of armed uniformed Security Services in accordance with Title 51 USC 20133 and the PWS for JSC, EF and SCTF which includes the Neutral Buoyancy Laboratory (NBL), Software Development Integration Laboratory (SDIL) and Light Manufacturing Facility (LMF).

The Contractor shall ensure that a sufficient number of uniformed supervisors are on duty at all times to oversee all security operations. At a minimum, the Contractor shall provide the following shift supervision:

One Chief of Security: Shall work day shift and will not be subject to work holidays, weekends and Flex Fridays. The PSS Captain Section 4.6, “Physical

Security Specialist” shall backfill for the Chief of Security when on leave from the office.

Captain (One per shift): Shall support operations 24 hours a day, 7 days-a-week.

In addition, they shall support operations if the Chief of Security or PSS Captain is not available. (E.g. evenings, overnight, holidays, Flex Fridays, and annual leave).

Field Support Supervisor: Shall support operations when the Chief of Security and the PSS Captain are not on duty. They shall support operations when the Site

Captain is not available. (E.g. evenings, overnight, holidays, Flex Fridays, and annual leave).

All armed uniformed supervisors shall be Federal Arrest Authority (FAA) certified. The security force’s highest volume of activity is from 6 a.m. - 6 p.m. Monday - Friday except holidays.

The Contractor shall ensure security shift supervisors conduct a “guard-mount” at the start of each shift for all security officers during which relief personnel shall assemble for arming, inspection, announcements and a general transfer of information from one shift’s personnel to the next.

Uniformed supervisors shall assist JSC Fire Protection Specialists under the center’s Safety and Mission Assurance Directorate when responding to center fire alarms called out under Section, 4.5, C-8

RFP 80JSC018R0012 JSCPSC II

”Patrol Operations”. The uniformed supervisors will partner with the JSC Fire Protection Specialist and communicate via radio with the JSC Fire Protection Specialists from outside the building during inspections to related fire alarms to be completed by the JSC Fire Protection Specialists.

4.2. Hurricane Preparedness & Hurricane Ride-Out

The Contractor shall support operations at JSC, EF and SCTF until a Center Closure (Level 2) is announced by the Hurricane Incident Management Team. (Level 2 Activity – Response & Center Closure is specified in JSC Work Instructions (JWI) 1040.24C, Appendix 2). Upon official announcement of Center Closure on duty personnel at JSC, EF and SCTF supporting the PWS will work with the Center Hurricane Incident Management Team to close and secure their respective area.

After Center Closure, the Contractor shall provide a Hurricane Rideout Team comprised of existing contract personnel exempt from the Administrative Leave Clause. The Rideout team shall support the following:

Level 1 Activity – Rideout (Closed)

Post Storm Activity – Assessment & Recovery Operations (Closed for Opening)

For both the following activities shall be supported:

Perimeter Security

Facility Survey Strike Team

Emergency Dispatch Strike Team

Additional staffing to cover specific center demands and relief to the Rideout Team may be allocated via a IDIQ Task Order.

A high water vehicle will be provided under Government Furnished Property (GFP) to support the Center’s Hurricane RideOut Team.

4.3. Fixed Posts Requirements

Non-supervisory Security Officers assigned to Fixed Posts duties will not be authorized FAA.

The Contractor shall support Emergency Dispatch Center (EDC) Testing, Training, and Exercise requirements.

The Contractor shall control access to JSC and its facilities by conducting a 100% verification of NASA/JSC-issued or other authorized identification credentials. The Contractor’s goal shall be zero unauthorized identification media incidents identified per calendar year.

The Contractor shall direct traffic at gates and provide information to visitors. Security Officers shall also deter and report unauthorized personnel or vehicular entry. Security officers shall, as directed by the JSC Security Office, conduct inspections of vehicles and/or hand-carried items (e.g., briefcases, purses, packages, etc.) upon entry to or exit from the Center or specific locations, areas, buildings or facilities on Center.

The Contractor shall maintain a Daily Gate Log on each gate and the Contractor shall record information received regarding special gate or security information from supervisors, the EDC or the

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JSC Security Office. Official Visitors identified on the daily activity sheet are directed immediately to the appropriate location or point of contact.

The Contractor shall ensure that gate guards work under gate canopies and near the guard post during periods of severe weather.

The Contractor shall staff the following fixed posts in accordance with the time periods shown below:

JSC, main gate on Saturn, Gate 1

Post 1 and Post 1A: 24 hours a day, 7 days-a-week.

Post 2 and 2A: from 6 a.m. – 9 a.m., Monday through Friday, excluding holidays and Flex Fridays.

JSC, Third Street Gate, Gate 2

Post 2: from 6 a.m. – 9 a.m. and from 4 p.m. - 6 p.m., Monday through Friday, excluding holidays and Flex Fridays. During the hours of 4 p.m. – 6 p.m., Post 2 will only observe traffic activity through the outbound gate. The inbound lane will not be open between 4 p.m. – 6 p.m.

Post 2A: from 6 a.m. – 9 a.m., Monday through Friday, excluding holidays and

Flex Fridays.

JSC, Avenue B East Gate, Gate 3

Post 3: from 6 a.m. – 6 p.m., Monday through Friday, excluding holidays and Flex

Fridays.

Post 3A: from 7:30 a.m. – 9 a.m., Monday through Friday, excluding holidays and

Flex Fridays.

JSC, Avenue B West Gate, Gate 4

Post 4: from 6 a.m. – 8 p.m., Monday through Friday, excluding holidays.

Post 4A: from 6 a.m. – 2 p.m., Monday through Friday, excluding holidays.

JSC, Avenue B near Bldg. 419, Post 12

Post 12: from 6 a.m. – 5 p.m., Monday through Friday, excluding holidays.

2 Security Officer/Hazmat Qualified Inspectors shall staff this post.

EF, Brantley Street Gate

Post 18 will be manned from 6 a.m. – 10 p.m., Monday through Friday.

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RFP 80JSC018R0012 JSCPSC II

Post 18 will be automated from 10 p.m. - 6 a.m. Monday through Friday.

Post 18 will be automated 24 hours a day weekends and holidays. During the time period the vehicle gate is automated, employees authorized into the facility can access the gate.

EF, South Gate Post 17

Post 17 is automated 24 hours a day, 7 days a week.

SCTF, 13000 Space Center Boulevard Gate

Post 23 (SCTF Gate) will be open and staffed as a fixed post between the hours of 6 a.m. – 6 p.m.

Post 23 may be closed and automated Monday-Friday for emergencies with approval of the on duty supervisor or contract Chief of Security.

Post 23 will be automated from 6 p.m. - 6 a.m. Monday through Friday.

Post 23 will be automated 24 hours a day during weekends and holidays.

4.4. Vehicle Inspections

The Contractor shall ensure all employees supporting this task area meet the Vehicle Inspection training requirements outlined in Appendix F: Training Requirements and Qualifications.

The Contractor shall conduct inspections of inbound vendor/commercial vehicles to ensure no unauthorized hazardous material, unauthorized person, weapons or illegal material is allowed onto

JSC.

The Contractor shall conduct random vehicle and personnel inspections with patrol operations support.

Daily Inspection schedules will be provided by the JSC Security Office. All inspections shall be followed up with a completed inspection form which shall be submitted to supervisory personnel at the end of each work shift.

The Contractor shall support the following Vehicle Inspections at the following fixed posts in accordance with the time periods shown below:

JSC, Vendor Inspection Station

Post 12: from 6 a.m. – 5 p.m. Monday through Friday, excluding holidays.

The Contractor shall process all vendors at Gate 1 when Post 12 is not open for operations.

SCTF

The Contractor shall inspect vendor/commercial vehicles entering SCTF with

Patrol Operations.

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RFP 80JSC018R0012 JSCPSC II

EF

The Contractor shall inspect vendor/commercial vehicles entering EF with Patrol

Operations. The vendor inspection gate is located at the South end of Building

265.

The Contractor shall complete a written log of all vendors being inspected and maintain records of prohibited items that are found.

4.5. Patrol Operations

Security Police Officers that primarily support Patrol Operations shall be FAA certified.

The Contractor shall support EDC Testing, Training, and Exercise requirements.

The Contractor shall conduct roving patrols of JSC, EF and SCTF at various times so as to avoid patterns of predictable behavior. Security Police Officers shall perform these tasks 24 hours a day seven days-a-week. Roving patrols shall respond to all emergency radio calls within 5 minutes of being dispatched and acknowledge receipt of all calls within 10 seconds of the dispatch.

The Contractor shall respond to emergency situations that could include accidents, fire alarms, aircraft in-flight emergencies, security alarms, chemical releases, natural disasters, bomb threats, criminal activity, security breaches, active shooter, and unauthorized access.

The Contractor shall prevent and detect break-ins, identify acts of vandalism, locate perimeter fence breaches, detect criminal activity, and enforce NASA regulations. Patrols shall notify the EDC of any hazardous conditions and items in need of repair that represent a safety or security concern to JSC.

The Contractor shall provide roadway and parking area safety through the application of direct enforcement techniques using observation and technical means, such as radar surveillance, to detect and cite violators, provide traffic control and conduct vehicle stops to include “felony stops,” if necessary. All patrols shall submit issued citations to supervisory personnel at the end of each work shift.

The Contractor shall unlock and lock buildings for authorized badged employees and emergency response personnel as necessary. Response time for the patrol is within 30 minutes after being tasked by the EDC dispatcher.

The Contractor shall place and remove barricades and cones in parking areas and streets as tasked by the JSC Security Office for special events, special deliveries, incident investigation or construction activity. This also includes the placement, replacement or removal of sign inserts for reserved parking spaces or designated locations as tasked by the JSC Security Office, as well as providing breaks for Fixed Posts security officers and removing Check Point support material and property as required.

The Contractor shall provide roving patrols to conduct exterior perimeter checks of the Center’s fence line, approximately 5.8 miles, at a minimum of once per shift.

The Contractor shall support special events as needed with roving bike patrols. Bike patrol officers shall meet training requirements outlined in Appendix F: Training Requirements and Qualifications.

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Security Contractor Staffing and Qualifications

The Contractor shall provide 3 Senior SMS Technicians with Lenel Certified Professional (LCP) or Legacy Master/Emerald Certified (2 at JSC and 1 at WSTF). The Contractor shall ensure at least one Lenel Certified Professional (LCP) or Legacy Master/Emerald Certified SMS Technician is employed for JSC at Contract start date, and the remaining 2 (1 at JSC & 1 at WSTF) within 60 days of Contract start date. The hours of operations shall be 7:30 a.m. to 4 p.m., Monday through Friday, excluding holidays.

In addition, the Contractor shall provide 2 additional Non-Licensed SMS Support Technicians. (These 2 SMS Support Technicians will reside at JSC and support the 2 Senior SMS Technicians at JSC and JSC Protective Services Division (PSD) TMR coordinating activities across JSC, EF and SCTF.)

Please see JSCPSC II Standard Labor Categories for experience level. The hours of operations shall be 7:30 a.m. to 4 p.m., Monday through Friday, excluding holidays.

The WSTF Senior SMS Technician will have onsite support for job related activities that will be coordinated by the WSTF COR and associated groups.

The Contractor shall perform SMS support locally at the buildings, facilities and locations at JSC, EF, EPFOL, SCTF, and WSTF.

Task Requirements

The Contractor shall incorporate the operation and maintenance of SMS requirements identified within this PWS, in a manner consistent with and subject to the terms and conditions within existing support agreements and contracts hereof. The Contractor service functions include new installation, operation, maintenance and repair of intrusion alarms, closed circuit television (CCTV), and access controls, but not limited to physical, mechanical, electronic and IT-based systems, used to control access to JSC, EF, SCTF, EPFOL and WSTF facilities and areas, i.e., walls, fences, gates, doors, electronic and mechanical locks, turnstiles and traffic controls. Although the SMS is configured with several modules, the following system modules are included:

Physical Access Control

Alarm Management

Digital Video Management

Intrusion Detection Equipment

System Administration

Intelligence Video Analysis

Remote Access Level Management

The Contractor shall install, operate, maintain, test, and troubleshoot problems, repair and correct system and component failures, install new equipment, configure hardware related to JSC regional software applications, complete wall, door and door frame modifications (including patch and paint), run SMS related cables and conduit, coordinate work, prepare and submit Service Requests (SR), C-20

The Contractor shall provide continuous monitoring of Civil Servant and Contractor investigation to ensure the employee’s investigation remains in-scope.

The Contractor shall verify Security Clearance information for Civil Servants and Contractors upon request from authorized personnel.

The Contractor shall monitor Identity and Access Management (IdMAX) for all long term and short term access request and determine the appropriate level of investigation based on the position risk and type of access/credential being requested. Position Risk guidance is outlined in NPR 1600.3, Personnel Security.

The Contractor shall continuously update NASA Personnel Security Systems Administration databases containing background investigation and security clearance information. Currently, JSC utilizes IdMAX and NASA Clearance Training System (NCTS).

The Contractor shall conduct records checks to collect security information. Data systems used will include the OPM Joint Personnel Adjudication System (JPAS), and Clearance Verification System

(CVS).

The Contractor shall create and securely maintain all personnel security investigative and screening records on all NASA personnel security cases. This process will include the review of all forms or paperwork received for accuracy and completeness. The Contractor shall also prepare and mail (electronic or hardcopy) completed paperwork to the US OPM and other required Federal agencies for file review. Packages are mailed (electronic or hardcopy) within 1 day of final review. OPM inquiries for further information or paperwork shall be completed within 2 business days of request. All required filing shall be complete at the end of each workday.

4.20. Identity & Access Management

The Contractor shall provide general management of the JSC Identity & Access Management through a Technical Support Services Supervisor. This Supervisor position will manage Section 4.19, “Personnel Security” and Section 4.20, “Identity & Access Management”.

The Contractor shall provide 1 Lead Technical Support Services Specialist during these hours of operation from 7:30 a.m. to 4 p.m. Monday through Friday, excluding holidays to support Identity & Access Management at JSC.

The Contractor shall manage and operate systems used to control access to sensitive facilities at JSC as well as those used to identify and badge civil service employees, contractors, and official visitors.

The Contractor shall use the NASA Agency Enterprise Physical Access Control System (EPACS) and the functional operation of the JSC Identity, Credential and Access Management (ICAM) and IdMax systems. A minimum of seven badge/enrollment workstations shall be in operation at JSC facilities during normal office hours, five at building 110, one at SCTF and one at EF.

The Contractor shall provide uniformed Technical Support Services Specialists to support these locations. Administrative duties at these locations will include but are not limited to the preparation and issuance of Controlled Access Area (CAA) badges and visitor passes. At all times, any badges not being issued shall be kept secured.

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RFP 80JSC018R0012 JSCPSC II

The hours of operations for building 110 each business day shall include:

(2) badge/enrollment workstations shall be in operation Monday through Friday excluding holidays from 6 a.m. – 7:30 a.m.

(4) badge/enrollment workstations and the reception desk shall be in operation

Monday through Friday excluding holidays from 7:30 a.m. – 4 p.m.

(1) additional badge/enrollment workstation shall be in operation Monday through

Friday excluding holidays from 7:30 a.m. to 11:30 a.m. and from 4 p.m. to 5:30 p.m.

The hours of operations for EF and SCTF each business day shall include

(1) badge/enrollment workstation at SCTF shall be in operation Monday through

Friday from 7 a.m. to 3:30 p.m. excluding holidays.

(1) badge/enrollment workstation at EF shall be in operation Monday through

Friday from 7 a.m. to 11 a.m. excluding holidays.

The Contractor shall support the preparation and issuance of site access photo identification badges for civil service and contractor personnel, retired civil service personnel, foreign nationals, or designated dependents and official visitors. For the electronic badge processing and passes, administrative personnel will use all personal computer (PCs), systems, and software to include on-the-job training (OJT) on IdMax, Lenel OnGuard; and the JSC Security Office webpage processes, which includes the web-based access approval process and applications.

The Contractor shall comply with applicable NASA/JSC regulations relating to badge/enrollment.

Personnel shall be cross trained to perform all duties at all badge processing locations and Personnel Security duties in accordance with written procedures.

Processed Personnel Identity Verification (PIV-II) cards with data chip will be provided by the Government. Ancillary badge material such as non PIV-II card stock, Federal Information Processing Standard (FIPS)-201-1 card holders, pouches, clips and printer supplies shall be provided by the Contractor and in accordance with Federal Information Processing Standards (FIPS-201-1).

Contract Technical Support Services Specialists assigned to building 110 will also be responsible for the following tasks:

Management of the NASA termination process in accordance with established

SOP. For routine out processing for contract workforce, the Contractor shall utilize the JSC Form 760 and for civil servants, the NASA Form 537 shall be utilized. These forms represent a “check-out” procedure for employees leaving

NASA/JSC.

Preparation of daily Security Gate Schedules for all security gates to include notification of Public Affairs Office (PAO) for Very Important Person (VIP) tours, special events and special visitor instructions. These schedules shall be delivered to each gate at the end of the daily shift the evening before the event.

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RFP 80JSC018R0012 JSCPSC II

Assist JSC directorate and division offices with the issuance of escort required visitor badges upon request.

Receive letters from the JSC Security office or Contractor management requesting service vehicle permits and forward letters to the JSC Security Office for approval. Complete issuance of permit within 2 business days of request.

Issue temporary and escort required CAA cards and complete data entry in accordance with SOPs. Process CAA requests by entering access zones on official photo identification badges, e.g. Data Collection Terminal (HID Prox) and smart cards and complete data entry in accordance with SOPs. Process access request or issue CAA card to customer within 5 minutes of initial contact.

The Contractor shall deactivate the SMART card within 30 minutes of notification by appropriate NASA official. The Contractor shall submit the employee’s name to the “Denied Access to Center List” within one hour of notification.

Fingerprint designated personnel for security checks, investigations or clearance purposes in accordance with SOPs. In addition to the civil service personnel requiring fingerprinting, this process is also required for personnel on other contracts supporting the Center, e.g. resident aliens, foreign national visitors, foreign national employees and representatives. Fingerprints shall meet the quality standards established by OPM and the Federal Bureau of Investigation

(FBI). The rejection rate for fingerprints shall not exceed three (3) percent of the total submitted per year. Approximately 4,000 fingerprint checks are processed each year.

The Contractor shall provide customer support forms to personnel receiving support from the badging offices. The Contractor shall collect and provide the customer support form to the JSC COR and CCS.

4.21. Emergency Operations and Dispatch Support

The Contractor shall support emergency management and services at JSC. In times of emergency, the Contractor may be asked to provide temporary support for WSTF/WSC. The following JSC Procedural Requirements (JPR) and JSC Policy Directives (JPD) apply: JPR 1040.4, JPD 1040.1, JPD 1040.3, NPR 1600.1, NPD 1040.4, NPD 8710, NPR 8715.2, NPR 1040.1, and Provide the framework by which NASA mitigates, prepares for, responds to, and recovers from the impacts of a wide variety of natural and technological emergencies. The Contractor shall comply with these documents and all subsequent requirements listed therein.

The Contractor shall conduct emergency operations (whether NASA directed or within an interagency plan or mutual aid agreement) consistent with standard practices for response and recovery protocols as outlined in national and NASA Agency policies regarding the NIMS (FEMA Training Program).

4.22. Emergency Dispatch Center (EDC)

Training Requirements for EDC employees are outlined in Appendix F: Training Requirements and Qualifications.

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5.29. Facility Security Specialist (FSS)

The Contractor shall provide 2 FSS personnel who shall perform the duties of an Administrative Clerical Specialist (Section 3.1), Locksmith (Section 5.17), Classified Waste Technician (Section 5.18), and support Technical Support Services Specialist (Section 5.26). The hours of operation shall be from 7 a.m. to 4:30 p.m. Monday through Friday, excluding holidays. FSS person shall meet all training requirements needed to support their tasking.

5.30. Continuity of Operations (COOP)

The Contractor shall support short and long term COOP planning for WSTF mission essential functions, interoperable communications, IT systems and other essential interdependencies.

5.31. Emergency Management Program

The Contractor shall support emergency management and services at WSTF. Existing Agency, National, and Center guidance (see list below) identifies the framework by which NASA mitigates, prepares for, responds to, and recovers from the impacts of a wide variety of natural and technological emergencies. These emergencies could adversely impact any or all of the following: the health and safety of employees; the environment, day-to-day operations; and critical infrastructure. The Contractor shall comply with NASA, JSC, and WSTF emergency management and continuity procedures, guidelines, and directives.

The Contractor shall conduct emergency operations (whether NASA directed or within an interagency plan or mutual aid agreement) consistent with standard practices for response and recovery protocols as outlined in national and NASA Agency policies.

The Contractor shall coordinate and update annually a Hazard Identification and Vulnerability Assessment for WSTF.

5.32. Emergency Notification Systems (ENSs)

WSTF utilizes several Emergency Notification Systems (ENSs) that are maintained by a variety of program systems including a Fire Alarm and Detection System, Fire Suppression System, thirty-eight

(38) ring down “Red Phones,” Public Address systems, Pagers, Chemical Spill Sirens, warning horns, two-way radio system and Video. WSTF is a hazardous test facility

All personnel at WSTF must be knowledgeable about the notification systems and the corresponding actions to be taken when a system is activated.

The Contractor shall ensure that all personnel are trained to be familiar with ENSs that are applicable for the specific location.

The Contractor’s uniformed operations shall continuously maintain effective communication with the White Sands Dispatch Center (WSDC) and communicate relevant information to other security entities such as the White Sands Missile Range (WSMR); the Aerospace Data Facility Southwest (ADF-SW), and other local law.

5.33. Test, Training & Exercise (TT&E)

The Contractor shall participate in and support TT&E activities in support of the WSTF multi-year emergency planning calendar to address WSTF, NASA, and external requirements detailed in WSTF

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12. Appendix F: Training Requirements and Qualifications

12.1. NASA Protective Services Training Academy (NPSTA)

NPSTA Overview

NPSTA course are conducted at multiple centers are NASA, but the academy is centrally managed from Kennedy Space Center in Florida.

NPSTA Instructors will travel to JSC, WSTF and WSC to conduct training to prevent student travel costs for classes of 6 or more students.

Provides students with the framework to perform duties in a position where they shall reasonably be expected to affect an arrest or use varying degrees of physical force in performance of Federal Arrest Authority as outlined in Title 51 United States Code (USC) 20134, Authority to make Arrest.

The travel associated with this training will be completed via IDIQ Task Order.

NASA Basic Security Training (NBST) Physical Fitness Test

Physical Fitness Tests will be conducted. Applicants must achieve a Passing grade to proceed.

Changes to training standards

Prior to 1 January 2017, there were two NPSTA courses offered by NASA. The NASA Federal Arrest Authority (FAA 152 hours) and the NASA Security Officer Fundamentals Certification Course (SOFCC 80 hours).

Effective 1 January 2017, NPSTA will no longer offer the SOFCC course, and NASA will require all Security Officers to complete one of the NASA Basic Security Training (NBST) courses: Basic Course, Bridge Course, or Refresher Course.

Incumbent employees that possess a current SOFCC Security Officer Certification will not be required to attend the Basic Course. These employees will be required to complete the Bridge Course below.

Incumbent employees that possess a current FAA Certification will not be required to attend the Basic Course or Bridge Couse. These employees will be required to complete the Refresher Course.

The Contractor shall develop a plan to ensure all incumbent SOFCC certified officers complete the Bridge Course within 3 years of when the officer last completed either SOFCC basic or SOFCC refresher courses. For example, if a Security Officer completed a SOFCC refresher or basic course on 15 January 2015, the Contractor shall ensure this employee attends the Bridge Couse prior to 15 January 2018. The goal is to ensure all officers are compliant with NBST standards by 1 January 2020.

NBST Basic Security Officer Course

152-hour course designed for all new hire Security Officers that do not meet the pre-requisites for the NBST Refresher Security Officer Course.

C-65 stripe side seam and no cuff; tan ball cap and black duty boots or shoes.

13.8. Security Police Officers (PSS and SRT)

Security Police Officers that serve as a Physical Security Specialist and Special Response Team (SRT) member and Training Instructors

Uniform Description: Shirt: Performance Short Sleve Polo - Color: Black; Pants: Tactical Light Weight Fabric; Style - Color: Tundra; Black Ball Cap and Duty Black Boots.

13.9. Bike Patrol Security Officer

Uniform Description: Tri color bike shirt; black bike pants or bike shorts; black bike helmet and ball cap and black bike duty footwear.

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Attachment 3

Changes to Section J.01

Data Requirements List

Contractor format is acceptable.

JSCPSC II RFP 80JSC018R0012 SECTION J

JSC Form 2323 (Rev May 1, 1991) (MS Word August 1995)

JSC DATA REQUIREMENTS LIST (DRL) Page 3 of 6

(See reverse for instructions) Based on JSC-STD-123

a. Title of Contract, Project, SOW, etc.

Johnson Space Center Protective Services Contract II (JSCPSCII)

b. Contract/RFP No.

80JSC018R0012

c. DRL Date/Mod Date

January 23, 2017

1. Line item no.

2. DRD Title

Self Assessment Metrics Report

3. Data type: (1) Written approval

(2) Mandatory Submittal

(3) Submitted upon request

4. Frequency

QU

5. As-of-date 6. 1st subm. date

See Remarks

7. Copies

a. Type b. Number

Electronic 1

8. Distribution (Continue on a blank sheet if needed)

1. Contracting Officer

2. Contracting Officer’s Representative

3. Alternate Contracting Officer’s Representative (WSTF-WSC)

4. JSC Center Chief of Security

9. Remarks

90 days after contract start and within 15 days following the end of each quarter

Contractor format is acceptable.

1. Line item no.

2. DRD Title

Security Services Education and Training Program Plan

3. Data type: (1) Written approval

(2) Mandatory Submittal

(3) Submitted upon request

4. Frequency

AD & AN

5. As-of-date 6. 1st subm. date

See Remarks

7. Copies

a. Type b. Number

Electronic 1

8. Distribution (Continue on a blank sheet if needed)

1. Contracting Officer

2. Contracting Officer’s Representative (JSC)

3. Alternate Contracting Officer’s Representative (WSTF-WSC)

9. Remarks

-Initial Plan due with Proposal.

-Revised Plan (if applicable) within 60 days of contract start.

-Updated annually as required thereafter.

1. Line item no.

2. DRD Title

Security Services Training Report

3. Data type: (1) Written approval

(2) Mandatory Submittal

(3) Submitted upon request

4. Frequency

BI

5. As-of-date 6. 1st subm. date

See Remarks

7. Copies

a. Type b. Number

Electronic 1

8. Distribution (Continue on a blank sheet if needed)

1. Contracting Officer

2. Contracting Officer’s Representative (JSC)

3. Alternate Contracting Officer’s Representative (WSTF-WSC)

9. Remarks

Frequency: 180 days after contract start then start Bi- Annual cycle.

Contractor format is acceptable.

1. Line item no.

2. DRD Title

Annual Physical Security Plan & Assessment

3. Data type: (1) Written approval

(2) Mandatory Submittal

(3) Submitted upon request

4. Frequency

AN

5. As-of-date 6. 1st subm. date

See Remarks

7. Copies

a. Type b. Number

Electronic 1

8. Distribution (Continue on a blank sheet if needed)

1. Contracting Officer

2. Contracting Officer’s Representative (JSC)

3. Alternate Contracting Officer’s Representative (WSTF-WSC)

4. JSC Center Chief of Security (CCS)

9. Remarks

Plan: Initial due with 90 days of contract start. As required updates thereafter with an annual submit.

Assessment: due 12 months after contract start and every October 1st thereafter.

JSC Form 2323 (Rev May 1, 1991) (MS Word August 1995)

Attachment J.01 Page 3 of 6

Attachment 4

Changes to Section J.02

DRD-004 Management Plan

JSC DATA REQUIREMENTS DESCRIPTION (DRD)

(Based on JSC –STD-123. See work page for instructions.)

What is your level of confidence to preclude wages from drastically escalating above fair market levels in Texas and New Mexico? (Confidence Level: High, Medium or Low)

11. Provide offerors strategy for procurement and/or leasing of vehicles for JSC.

12. Provide proposed staffing per Standard Labor Categories. If new SLCs are proposed by the offeror, the descriptions should include details similar to the government-provided SLC description. FTEs are defined as the proposed hours needed to comprise one average full time employee (2080 hours).

These may be one employee or several part-time employees. (Example template provided)

Staffing per SLCs (Excel Format Included)

JSCPSC II Standard Labor Categories (SLCs)

PWS

Section 3.0

(FTEs)

PWS

Section 4.0

JSC (FTEs)

PWS

Section 5.0

WSTF

(FTEs)

PWS

Section 6.0

WSC (FTEs)

PWS

WSTF/WSC

Shared

(FTEs)

Program Manager (JSC only preferred)

Chief of Security (JSC & WSTF-WSC)

Deputy Chief of Security (WSTF only)

Safety, Health and Quality Control Manager (JSC only)

Training Manager (JSC only)

Training Specialist (JSC & WSTF-WSC)

Operational Supervisor, Captain (JSC & WSTF-WSC)

Field Support Supervisor (JSC only)

Physical Security Specialist (PSS), Supervisor/Captain (JSC only)

Physical Security Specialist (PSS) Lead (JSC only)

Physical Security Specialist (PSS) (JSC only)

Physical Security Specialist (PSS): Emergency Medical Technician-Intermediate (EMT-B)

(JSC only)

Roving Patrol Security Officer (JSC & WSTF-WSC)

Fixed Post Security Officer (JSC & WSTF-WSC)

Communication/Dispatch Officer Lead (JSC only)

Communication/Dispatch Officer (JSC only)

Licensed Security Management Systems (SMS) Technician (JSC & WSTF)

Non-Licensed Security Management Systems (SMS) Support Technician (JSC only)

Locksmith, Lead (JSC only)

Locksmith (JSC only)

Classified Waste Technician (JSC only)

Administrator (JSC only)

Business and Administrative Clerical Specialist (JSC only)

Technical Support Services Supervisor (JSC only)

Technical Support Services (TSS), Lead (JSC only)

Technical Support Services (TSS) Specialist (JSC only)

Facility Security Specialist (FSS) (WSTF only)

Security Officer/HAZ-MAT (JSC Only)

Attachment 5

Changes to Section J.02

DRD-010 Security Services Education and Training

Program Plan

JSC DATA REQUIREMENTS DESCRIPTION (DRD)

(Based on JSC –STD-123. See work page for instructions.

1. DRD Title

Security Services Education and Training Program Plan

2. Date of current version

1/29/17

3. DRL Line Item No.

RFP/Contract No. (Procurement completes)

80JSC018R0012

4. Use (Define need for, intended use of, and/or anticipated results of data)

To document the contractor’s plan to keeping employees and subcontractors qualified to meet the job standards set forth in the contract.

5. DRD Category: (check one)

Technical

Administrative

SR&QA

6. References (Optional)

NPR 1600.1, NASA Security Program Procedural Requirements

7. Interrelationships (e.g., with other DRDs) (Optional)

Appendix F

8. Preparation Information (Include complete instructions for document preparation)

Frequency of Submission:

Due at proposal: Security Services Education and Training Plan.

60 days after contract start: Revised Security Services Education and Training Program Plan if applicable (i.e. any changes or updates from Phase-In).

Annually: The Plan shall be updated as required.

Distribution: JSC - CO & COR and WSTF & WSC - Alternate CORs.

Format: Contractor format is acceptable.

Scope: This plan shall address the contractor’s approach to training all employees and subcontractors. It shall also outline the contractor’s plan to keeping all employees fully and currently trained and qualified to accomplish all aspects of their job assignments as required by this PWS. In addition, the Contractor shall review annually and provide revisions to the JSC COR and WSTF & WSC Alternate CORs. The Security Services Training Report, which will be due Bi-Annually, shall be addressed in the plan and used to provide relevant data to the progress and status of employee training.

Contents: At a minimum, the Contractor shall address the following in the Training Plan:

1. All training requirements called out in the PWS are met. The plan shall include both internal and external training courses, internal and external certifications, on the job training and practical exercises, refresher courses, new hire courses, in-service training, and NASA required training (e.g. SATERN). In addition, the Contractor shall update all training records using the Agency TRAC System. Access to TRAC will be granted to training personnel at JSC & WSTF/WSC by the NASA Protective Services Training Academy (NPSTA) Director. (Reference: Section 3.12, “NASA Required Training and Screening” in the PWS)

2. A plan to train armed uniformed personnel at JSC and WSTF/WSC from the NASA Security Officer Fundamentals Certification Course (SOFCC) to the new standard called out under Section 12.1.3, “Changes to training standards” by January 2020 in the PWS. Additional Background Data Below:

HQs and the NASA Protective Service Training Academy (NPSTA) at KSC will ask the center’s annually for their needs for KSC Instructors to travel to the centers to perform training.

The minimum class size is 6 students for NPSTA instructors to travel to JSC or WSTF/WSC to conduct the following course: NASA Basic Security Training (NBST) Bridge Course.

Below are approximations of NBST Bridge Course Compliance needs for JSC and WSTF/WSC. (FTEs are defined as the proposed hours needed to comprise one average full time employee (2080 hours).

These may be one employee or several part-time employees.)

3. Identify any known or potential risks associated the training requirements called out in the PWS. Each risk should include a probability level with a mitigation strategy.

Attachment 6

Changes to Section J.09

Standard Labor Categories

Locksmith (JSC only): Certified Professional Locksmith or Master Locksmith that is registered the Associated

Locksmiths of America. Responsible for installation, repair and rekey of locks and lock cores. Maintains and repairs electronic and manual cipher locks. Fabricates keys and maintains key management using a computer data base. Maintains and repairs safes, vaults, padlocks and changes safe combinations.

Years of experience: 1+ years of related experience.

Classified Waste Technician (JSC): Subject is responsible for the pickup, storage and monitoring destruction and disposal of sensitive and Classified National Security Information (CNSI).

Administrator (JSC only): This position is responsible to the Project Manager for the direction, coordination and overall management of the security contract…