STO1 DTE Ops Services.pdf

Enclosure x – STO 1 RFP xx

Near Space Network (NSN) Services (NSNS) Operational Services

Sample Task Order (STO) Contract Number TBD

Task Order Statement of Work

Task Order Number: STO 1 Modification: 0 Task Name: Direct-To-Earth (DTE) Operational Services Task Period of Performance: TBD Firm Fixed Price of Order: TBP

1. Overview and Description

1.1. The Near Space Network

NASA’s Near Space Network (NSN) fulfills the essential needs of user missions, empowering them with mission-critical communication and navigation services and enabling the transmission of science and exploration data to and from space. The goal of the Near Space Network Services (NSNS) contract is to provide NASA with a single avenue to procure communication and navigation services that are secure, reliable, and affordable, so that all NSN mission users will receive the services required by their mission within their latency, accuracy, and availability requirements.

1.2. Task Focus

This Sample Task Order (STO) focuses on all Direct-To-Earth (DTE) communications and navigation services, defining the required operational services for all three DTE service regions as defined in NSNS Statement of Work (SOW).

1.3. Operations Services

The Contractor shall propose the price for the minutes of nominal and critical operational services as outlined in Table 1 of this STO. The government anticipates a breakdown of approximately 80% nominal minutes and 20% critical minutes.

xCislunar) in accordance with the functional requirements, performance requirements, mission assurance requirements, Availability, Proficiency, and Reliability standards in the SOW.

The Contractor shall interoperate with IPv6 networks and components unless a waiver for IPv4 compatibility is requested by the Contractor and granted by the government.

The Contractor shall define and document the network address, port(s), and client/server role of the Contractor endpoint of each interface between NSN and the Contractor.

The Contractor shall provide terrestrial network connections with an availability in accordance with the SOW to the demarcation point at the NSN boundary.

The Contractor shall provide terrestrial network connections with a mean time to restore of at most 1 minute to the demarcation point at the NSN boundary.

The Contractor shall be responsible for re-establishing dropped connections on any interface in which the Contractor endpoint operates in a network client role.

The Contractor shall configure and operate its network interfaces to NSN in compliance with the applicable NSN-Contractor Information Security Agreement (ISA), which will be consistent with the corresponding provisions of the NSN Security Plan.

The Contractor shall decrypt data provided by NSN in encrypted format as necessary to allow transport and processing of the data.

2.2. Services Management

The Contractor shall execute Service Management activities in accordance with the SOW.

2.2.1. Service Scheduling

The Contractor shall provide resource availability period data to NSN.

The Contractor and the NSN shall agree on the electronic data interchange format and protocol for delivery of resource availability period data.

The Contractor shall provide updated resource availability period data to NSN no later than 30 minutes after a change to the availability of a Contractor resource.

The Contractor shall receive the deconflicted Tentative Schedule provided by NSN.

The Contractor and the NSN shall agree on the electronic data interchange format and protocol for delivery of the deconflicted Tentative Schedule.

The Contractor shall receive the service configuration data provided by NSN together with the deconflicted Tentative Schedule.

The Contractor shall provide Tentative Schedule acceptance notifications to NSN.

The Contractor and the NSN shall agree on the electronic data interchange format and protocol for delivery of Tentative Schedule acceptance/rejection notifications.

The Contractor shall receive the Operational Schedule provided by NSN.

The Contractor and the NSN shall agree on the electronic data interchange format and protocol for delivery of the Operational Schedule.

The Contractor shall receive the service configuration data provided by NSN together with the Operational Schedule.

2.2.2. Acquisition Support

The Contractor shall receive the spacecraft acquisition data provided by NSN.

delivery of acquisition data.

The Contractor shall receive and respond to requests for in-service reconfiguration provided by NSN.

The contractor shall define the electronic data interchange format and protocol for delivery of in-service reconfiguration requests.

The contractor shall respond to the in-service reconfiguration request within 40 seconds of receipt.

2.3. Monitor and Control

The Contractor shall execute Monitor and Control activities in accordance with the SOW.

The Contractor shall provide service execution monitoring data to NSN.

The Contractor and the NSN shall agree on the electronic data interchange format and protocol for delivery of service execution monitoring data.

The Contractor shall update service execution monitoring data no less than once per second while a service is active.

The Contractor shall provide updated service execution monitoring data no less than once per minute when such data is provided via an Electronic Data Interchange (EDI) format and protocol aggregates multiple data points across a time interval.

The Contractor shall provide updated service execution monitoring data no less than once per second when such data is provided via an EDI format and protocol that does not aggregate multiple data points across a time interval.

The Contractor shall provide forward service performance data to NSN.

The Contractor and the NSN shall agree on the EDI format and protocol for delivery of forward service performance data.

The Contractor shall update forward service performance data no less than once per second while a forward service is active.

The Contractor shall provide updated forward service performance data no less than once per minute when such data is provided via an EDI format and protocol aggregates multiple data points across a time interval.

The Contractor shall provide updated forward service performance data no less than once per second when such data is provided via an EDI format and protocol that does not aggregate multiple data points across a time interval.

The Contractor shall provide return service performance data to NSN.

The Contractor and the NSN shall agree on the electronic data interchange format and protocol for delivery of return service performance data.

The Contractor shall update return service performance data no less than once per second while a return service is active.

The Contractor shall provide updated return service performance data no less than once per minute when such data is provided via an EDI format and protocol aggregates multiple data points across a time interval.

The Contractor shall provide updated return service performance data no less than once per second when such data is provided via an EDI format and protocol that does not aggregate multiple data points across a time interval.

The Contractor shall provide monitoring data for assets used to support scheduled services to NSN.

The Contractor and the NSN shall agree on the electronic data interchange format and protocol for delivery of asset monitoring data.

The Contractor shall provide notifications of conditions that affect scheduled services to NSN.

delivery of notifications of conditions.

2.4. Service Execution

The Contractor shall perform Service Execution activities in accordance with the SOW.

2.4.1. Forward Data Delivery Service

The Contractor shall receive forward service data provided at the NSN demarcation boundary.

The Contractor shall receive real-time forward service data via a network-based online delivery mechanism.

The Contractor shall receive real-time forward service data at a rate consistent with the typical performance of terrestrial network links.

The Contractor shall receive non-real-time forward service data via a file transfer mechanism.

The Contractor shall be capable of receiving forward service data having the characteristics necessary to support Earth Proximity DTE, GEO-to-Cislunar DTE, and xCislunar DTE forward services, including applicable Space Internetworking Services per the SOW.

The Contractor shall deliver forward service echo data to the NSN demarcation boundary.

The Contractor shall deliver real-time forward service echo data via a network-based online delivery mechanism.

2.4.2. Return Data Delivery Service

The Contractor shall deliver return service data to NSN demarcation boundary.

The Contractor shall deliver real-time return service data via a network-based online delivery mechanism.

The Contractor shall deliver non-real-time return service data via a file transfer mechanism.

The Contractor shall provide an Earth Receive Time (ERT) with all return service data.

The Contractor shall provide an ERT for each discrete unit of data delivered by a particular return service, including, but not limited to, an individual frame or packet for services that deliver frames or packets; an individual sample for services that deliver digitized IF samples; and an individual file for services that deliver reconstructed files.

The Contractor shall be capable of delivering return service data having the characteristics necessary to support Earth Proximity DTE, GEO-to-Cislunar DTE, and xCislunar DTE return services, including applicable Space Internetworking Services per the SOW.

The Contractor shall be capable of receiving return service data having the characteristics necessary to support Earth Proximity DTE, GEO-to-Cislunar DTE, and xCislunar DTE return services, including applicable Space Internetworking Services per the SOW.

2.4.3. Radiometric Tracking Data Delivery Services

The Contractor shall deliver tracking service data to NSN demarcation boundary.

The Contractor shall deliver real-time tracking service data via a network-based online delivery mechanism.

The Contractor shall deliver non-real-time tracking service data via a file transfer mechanism.

The Contractor shall be capable of delivering tracking service data having the characteristics necessary to support Earth Proximity DTE, GEO-to-Cislunar DTE, and xCislunar DTE return services, including applicable Space Internetworking Services per the SOW.