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Other files attached to International Technical, Operational, and Professional Support Services (ITOPS 4. 0), newest first.
File Type Posted
RFTOP RWANDA Q A_ 042923.pdf PDF
RFTOP GHANA QA_042923.pdf PDF
Real RFTOP South Africa 042923.pdf PDF
RFTOP Sample BRAZIL QA 042923.pdf PDF
Admendment 0001 050423.pdf PDF
Sample RFTOP Brazil 042923.pdf PDF
Real RFTOP Ghana 042923.pdf PDF
Real RFTOP Rwanda 042923.pdf PDF
RFTOP South Africa 042923.pdf PDF
IDIQ QA 042223.pdf PDF
12 RFTOP SOUTH AFRICA QA format.docx DOCX document
3 Real RFTOP Ghana.pdf PDF
2 Real RFTOP Rwanda.pdf PDF
1 Sample RFTOP Brazil 2_1_2023.pdf PDF
11 RFTOP GHANA QA format.docx DOCX document
4 Real RFTOP South Africa.pdf PDF
14 QASP IDIQ.doc DOC document
10 RFTOP RWANDA QA format.docx DOCX document
6 Past Performance Survey.doc DOC document
RFP 75D30123R63271 031516.pdf PDF
13 Sample Business Proposal Spreadsheet.xlsx XLSX spreadsheet
9 Sample RFTOP BRAZIL QA format.docx DOCX document
8 IDIQ QA format.docx DOCX document
7 Proposal Preparation Certification V 2 0.docx DOCX document
5 Sample Consent Letter.docx DOCX document
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PAGES

15A. NAME

AND

ADDRESS

OF

OFFEROR

SEC. PAGE(S) SEC. PAGE(S)

(Date) (Hour)

CALENDAR DAYS

14. ACKNOWLEDGMENT OF AMENDMENTS

(The offeror acknowledges receipt of amend-ments to the SOLICITATION for offerors and related documents numbered and dated:

(Type or Print)

SOLICITATION, OFFER AND AWARD 1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 700)

RATING

PAGE OF

1 108

2. CONTRACT NO.

3. SOLICITATION NO.

75D30123R63271

4. TYPE OF SOLICITATION

SEALED BID (IFB)

X NEGOTIATED (RFP)

5. DATE ISSUED

See SAM

6. REQUISITION/PURCHASE

NO.

00HCBBN-2023-63271

7. ISSUED BY CODE 8. ADDRESS OFFER TO (If other than Item 7)

Centers for Disease Control and Prevention (CDC)

Office of Acquisition Services (OAS)

2900 Woodcock Blvd, MS TCU-4

Atlanta, GA 30341-4004

Approved as to Form and Legality: _____________________________

NOTE: In sealed bid solicitations “offer” and “offeror” mean “bid” and “bidder.”

SOLICITATION

9. Sealed offers in original and copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if handcarried, in the depository located in See Section L for instructions on submitting proposals until See SAM local time See SAM

CAUTION -- LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR INFORMATION

CALL:

A. NAME

Timothy Barnes

B. TELEPHONE (NO COLLECT CALLS)

AREA CODE NUMBER: EXT:

C. E-MAIL ADDRESS

krz3@cdc.gov

11. TABLE OF CONTENTS

(x) DESCRIPTION (x) DESCRIPTION

PART I – THE SCHEDULE PART II – CONTRACT CLAUSES

X A SOLICITATION/CONTRACT FORM 1 X I CONTRACT CLAUSES 67

X B SUPPLIES OR SERVICES AND PRICES/COSTS 2 PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

X C DESCRIPTION/SPECS./WORK STATEMENT 5 X J LIST OF ATTACHMENTS 75

X D PACKAGING AND MARKING 18 PART IV – REPRESENTATIONS AND INSTRUCTIONS

X E INSPECTION AND ACCEPTANCE 19 REPRESENTATIONS, CERTIFICATIONS, AND

X F DELIVERIES OR PERFORMANCE 20 X K OTHER STATEMENTS OF OFFERORS 76

X G CONTRACT ADMINISTRATION DATA 23 X L INSTRS., CONDS., AND NOTICES TO OFFERORS 84

X H SPECIAL CONTRACT REQUIREMENTS 29 X M EVALUATION FACTORS FOR AWARD 106

OFFER (Must be fully completed by offeror)

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

12. In compliance with the above, the undersigned agrees, if this offer is accepted within 120 calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52-232-8)

10 CALENDAR DAYS

20 CALENDAR DAYS

30 CALENDAR DAYS

AMENDMENT NO. DATE AMENDMENT NO. DATE

CODE FACILITY 16. NAME AND ADDRESS OF PERSON AUTHORIZED TO SIGN OFFER

15B. TELEPHONE NO.

AREA CODE NUMBER EXT.

15C. CHECK IF REMITTANCE ADDRESS

IS DIFFERENT FROM ABOVE - ENTER

SUCH ADDRESS IN SCHEDULE.

17. SIGNATURE

18. OFFER DATE

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

21. ACCOUNTING AND APPROPRIATION

10 U.S.C. 2304(c)( ) 41 U.S.C. 253(c)( )

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

(4 copies unless otherwise specified)

ITEM

24. ADMINISTERED BY (If other than Item 7) CODE 25. PAYMENT WILL BE MADE BY CODE 434

Centers for Disease Control and Prevention (FMO)

PO Box 15580 404-718-8100

Atlanta, GA 30333-0080

26. NAME OF CONTRACTING OFFICER (Type or print)

27. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

28. AWARD DATE

IMPORTANT -- Award will be made on this form, or on Standard Form 26, or by other authorized official written notice.

AUTHORIZED FOR LOCAL REPRODUCTION STANDARD FORM 33 (REV. 9-97)

PREVIOUS EDITION IS UNUSABLE Prescribed by GSA

FAR (48 CFR) 53.214©

K

Section B - Supplies Or Services And Prices/Costs

Period of Performance 7/3/2023 – 7/2/2028 (actual 5 year period could vary depending on award date)

ITEM SUPPLIES / SERVICES Qty/Unit Unit Price NTE

Extended

Price

1001 International Technical, Operational and Professional Support Services

(ITOPSS)

Indefinite Delivery, Indefinite

Quantity (IDIQ)

Provide support services as outlined in the individual

Performance Work Statement, as specifically ordered within individual task orders.

Period of Performance: 60 months

1 Job Not

Separately

Priced

(NSP)

NSP

*Severability will be specified in the individual task orders issued under this contract

Recapitulation

ESTIMATED

COST

FIXED FEE TOTAL COST

PLUS FIXED

FEE

Total Sample Task Order Brazil (All years)

Total Real Task Order Rwanda

(All years)

Total Real Task Order Ghana

Total Real Task Order South Africa

TOTAL FOR ALL TASK ORDERS:

Note- Take the total costs from each RFTOP and put in this table for its’ specific row.

Note that only small businesses complete the information for RFTOP Brazil.

B.1 General

The Government intends to award a multiple indefinite delivery, indefinite quantity (IDIQ) contracts from this solicitation. The Government reserves the right to determine how many

IDIQs will be awarded. The multiple award IDIQ contracts will be for the provision of a broad range of International Technical, Operational, and Professional Support Services

(ITOPSS) for the Centers for Global Health (CGH) mission of the CDC. The Contractor, acting as an independent contractor and not as an agent of the government, shall furnish all personnel, materials, support and management necessary to provide the services as set forth below in accordance with the Performance Work Statement.

B.2 Type of Contract

The resultant awards made from this solicitation will be multiple award, IDIQ-type contracts. A majority, if not all task orders solicited and awarded under ITOPSS 4.0 will be

Cost Plus Fixed Fee (CPFF), however, if a requirement for services is defined well enough, the Contracting Officer reserves the right to solicit and award those task orders as Firm

Fixed Price (FFP) or Time and Material. Each Request for Task Order Proposal (RFTOP) issued under this contract will identify the Government’s determination of task order type.

B.3 Ordering of Services

Orders for services will be conducted through the issuance of individual negotiated task orders in accordance with Paragraph H.20, Issuance/Award of Task Orders, and the

Ordering Clauses in Section I.

B.4 Minimum Guarantee

The awarded IDIQ contracts will have a guaranteed minimum of $25,000.00 each and applicable to the first task order

B.5 Maximum Program Value

The maximum dollar value of the collective awards is $45,000,000.00. In no event will the sum of the IDIQ contracts exceed the maximum of $45,000,000.00. If the Government's requirements for services set forth in the solicitation do not result in orders in the amounts described as “maximum," the event shall not constitute the basis for an equitable price adjustment under this contract.

B.6 Service Contract Labor Standards

The awarded task orders are for work performed outside the United States. As such the

Service Contract Act does not apply.

B.7 Cost Reimbursement (CR)

(a) The Total Estimated Cost-Plus-Fixed-Fee for each task order must be negotiated in accordance with the terms of the IDIQ contract. The U.S. dollar costs must be limited to reasonable, allocable, and allowable costs determined in accordance with FAR 15.4, Pricing, and FAR 16.3, Cost-Reimbursement Contracts. The Fixed Fee Payment, for any CPFF task order issued under this contract, at the time of each payment of allowable costs to the

Contractor, the CDC paying office ordinarily pays the Contractor a percentage of fixed fee that directly corresponds to the percentage of allowable costs being paid. The Government will reimburse the Contractor for all reasonable, allowable, and allocable costs in accordance with FAR 31, Contract Cost Principles and Procedures.

Contractors are required to have a Federal approved cost accounting system for Cost

Reimbursable type Orders. Contractors will be required to submit a cost proposal with supporting information for each cost element, including, but not limited to, Direct Labor, Fringe Benefits, Overhead, General and Administrative (G&A) expenses, Other Direct

Costs, and Profit consistent with their approved Federal cost accounting system and provisional billing rates.

B.8 Firm Fixed Price (FFP)

Pursuant to FAR 15.4, Pricing, and FAR 16.2, Fixed-Price Contracts, the Firm-Fixed Price for each task order will be negotiated based on the price to complete the work. After acceptance of a fixed price task order by the Contractor, the task order price will only be adjusted to reflect changes in scope or conditions.

B.9 Time and Materials and Labor-Hour

The fair and reasonable pricing for all T&M and L-H Orders are in accordance with FAR

15.4, Pricing, and FAR 16.601, Time and Materials Contracts. Loaded Hourly Labor Rate” is defined as hourly rates that include Wages, Overhead, G&A Expenses, and Profit.

Section C - Description/Specification/Work Statement

C.1. Background and Need

The mission of the HHS/Centers for Disease Control and Prevention (CDC) is to promote the health and quality of life of people by preventing and controlling disease, injury and disability;

and to protect Americans both domestic and abroad, by shielding them from health threats via international prevention, detection and response networks. CDC through its Center for Global

Health (CGH) is in a unique position to bring its scientific expertise and credibility to advance the global initiatives of the United States Government (USG) to save lives, reduce suffering, and support the health and dignity of people around the world. The key elements of CDC’s global health strategy are to:

• Assist Ministries of Health to plan and implement evidence based public health programs;

• Achieve the goals adopted by the USG and international organizations to improve health, including disease eradication and elimination targets;

• Expand CDC’s global health programs that focus on the leading causes of mortality, morbidity and disability, especially chronic disease and injuries;

• Generate and apply scientific knowledge to achieve health goals; and

• Strengthen health systems and their impact.

In international settings CDC primarily works in developing countries and is currently functioning in an estimated 84 countries with over 502 assignees and adding other countries as required. Much of CDCs work is focused on enhancing essential public health functions, building host country public health capacity and infrastructure (prevention, care, treatment, surveillance, laboratory, and response systems); and assisting the planning and implementation of sustainable programs and collaborations that contribute to reductions in global morbidity and mortality.

To reach their goals CDC conducts activities in the following major program areas: President’s

Emergency Plan for AIDS Relief (PEPFAR), President’s Malaria Initiative, Worldwide

Reduction of Measles Related Mortality and Promotion of Child Health, Global Immunizations, The Pandemic and Avian Flu Initiative, Global Disease Detection, Global Health Protection and

Global Security, Safe Water, Injury & Violence, Birth Defects & Developmental Disability, Field Epidemiology and Laboratory Training, Sustainable Management Development, Reproductive Health, Workforce and Career Development, and Global Preparedness and

Program Coordination. In certain circumstances CDC has a need for additional study or project support in the form of utilizing a mechanism that recruits and employs individuals who have the skills to meet the needs of CDC’s efforts overseas. The sheer size of task mandates (geographic distribution, requirements for rapid scale up and implementation), caused by diseases, funding parameters, a lack of capacity in the host country workforce, and requirements for highly specialized technical areas, are just a few of the reasons CDC requires short and long term support (minimum six months up to 60 months) from the International Technical Operational and Support Services (ITOPSS) contract mechanism.

CDC will furnish the Offeror with the information and materials needed to complete the tasks described below. These materials may include country program descriptions and scopes of work as well as relevant policies, procedures, and guidelines that become available periodically throughout the contract period. Additional information about PEPFAR can be obtained on the

World Wide Web and websites will be provided in solicitation.

C.2. References

Information about PEPFAR can be obtained at www.pepfar.gov.

CDCs Global Health Programs at http://www.cdc.gov/globalhealth/what; and

(http://www.cdc.gov/globalhealth/security/immunization.htm)

C.3. Scope and Requirements

C.3.1. Scope

It is the intention of the U.S. Government to award an Indefinite Delivery/Indefinite

Quantity(IDIQ) as a result of this solicitation. The services will be ordered on an as needed basis through country specific task orders and will last from a minimum of six months up to 60 months. The time of issuance and amount of work in task orders cannot be accurately predicted, nor is possible to determine the precise types or amount of services, supplies and/or equipment that will be ordered during the term of the contract. CDC will furnish Contractor awardees with the information needed to compete for task orders. The information will include country program descriptions, scopes of work, as well as relevant policies, procedures, and guidelines that become available periodically throughout the contract period.

Supplies and equipment are incidental to the required services to be performed and shall be ordered as needed on each individual task order. Performance for the individual task orders will be measured in accordance with the performance-based matrices attached to each task order. The

Contractor awardee shall be obligated to perform within the minimum and maximum order limitations set forth in clauses 52.216.19, Order Limitations. The Government will make every effort to give advance notice of requirements, but the services for which this contract will be used could potentially address an immediate need involving an emergency, or a short notice requirement.

C.3.2. Requirements

The Contractors shall employ and provide qualified individuals for short-term and long-term durations (minimum six months up to sixty months) in various locations throughout the world in support of CDC activities, as outlined in individual task orders. The CDC generated task order requests will describe the support for technical, operational and professional services including, but not limited to designing, implementing, managing and evaluation of CDC global health programs such as HIV/AIDS, Infectious Diseases, Global Disease Detection (GDD), Neglected

Tropical Diseases, Emergency Response, Global Health Protection and Global Health Security.

Services include providing technical assistance and support, training and education to indigenous http://www.cdc.gov/globalhealth/security/immunization.htm populations. Most of the tasks will take place on long-term assignments (up to 5 years) in non-

U.S. locations, primarily in developing countries.

The Contractors must be capable of providing management, support and procurement services for their employees including, but not limited to travel assistance, airline tickets, immunizations, passports, long-term visas and work permits, background checks, housing, medical and evacuation insurance, foreign government taxation, filing income tax returns with country of origin, compliance with foreign country tax regulations and international and local laws, emergency medical care and other details necessary to successfully place and support personnel to perform the services required.

Please note: Contractor task order employees will not be eligible for U.S. government and

Embassy assistance typically provided for Personal Service Contractors (PSC) hired to work for

U.S. Foreign Service agencies. It is the Contractor’s responsibility to acquire appropriate visa and work permits for their employees. In certain exceptional emergency situations, for example intensive disease outbreak or global threats, special arrangements for Contractor service employees may be pre-approved by the U.S. government.

The following are representative examples of services and types of tasks which may be ordered and conducted through the issuance of individual task orders under this contract. This listing is not represented as being complete or all-inclusive. The task order requirements section shall function as a Performance Work Statement (PWS).

C.3.2.1. Technical Support Services

This category includes services that require technical expertise to provide technical advice and assistance to CDC staff and other public health, medical and scientific professionals in both laboratory and office activities. One characteristic of the services in this category is the requirement for knowledge of scientific research techniques and analyzing data. This category may also include services that require technical expertise in providing solutions with regards to security compliance, training, operational support, technical and development support, international or global experience and technical knowledge in a myriad of international activities.

Characteristic of the services in this category are the requirements for knowledge of information technology principles and techniques and public health program management experience that is less than full professional knowledge, but which nevertheless enables the technician to understand how and why a specific device, skill, or system operates.

Examples of these technical services include, but are not limited to public health, laboratory coordination and management, training, demographics, counseling, technical writing, building and design coordination, communications, Informatics, human capacity development, emergency operations, research and science. Contractors providing these services must possess the ability to communicate effectively both orally and in writing and the ability to effectively relate to diverse groups of people.

C.3.2.2. Operational Support Services (Set aside for small businesses)

Includes services that provide operational assistance and support to technical, professional, medical, and scientific personnel. This category may include tasks that involve preparing, transcribing, transferring, systematizing, and preserving written communications and records;

gathering and distributing information; operating office machines; storing, distributing, and accounting for storage of material; operating office equipment; originating and distributing correspondence in both written and electronic formats, and performing other administrative duties. The computer skill requirements shall include but not limited to Microsoft Word, Excel, PowerPoint, and Microsoft Outlook.

Examples of these tasks include, but are not limited to secretarial services, program coordination, financial consulting, facilities projects, project analysis, interviewing, extramural resource management, public affairs, real estate maintenance, study coordination, program operations, administrative support services, office automation services and other related fields. The contractor staff assigned to these tasks must possess the ability to communicate well both orally and in writing and the ability to relate to diverse groups of people.

Note: This domain and all task orders under 500K will exclusively be set aside for the small business awardee(s).

C.3.2.3. Professional Support Services

Services that require professional expertise having a recognized status based upon acquiring professional knowledge through the study of sciences such as biology, chemistry, physics, physiology, psychology, medicine, public health, epidemiology, and behavioral sciences.

These tasks require medical, public health, epidemiology, or behavioral sciences expertise.

Examples of these professional services include, but are not limited to, microbiology services, pharmaceutical services, nursing, medical and surgical services, epidemiology and research, science (behavioral and health), occupational therapy, health economy, entomology, virology, laboratory quality assurance, behavior modification services and other related services.

C.3.2.4. Historical Examples of Services for ITOPSS Service Contractors

Future task orders may be requested for a variety of tasks and services, some short examples include but are not limited to:

Infection/Disease Support Services (HIV/TB, Avian and Human Influenza, Malaria, Polio, Dengue, Japanese Encephalitis, STD, Typhoid, Hepatitis, Nosocomial Infections, EBOLA, and other emerging infectious diseases):

Provide primary disease prevention services that assist host country partners to develop and implement or improve effective and sustainable voluntary counseling and testing services, community outreach for populations at high risk for infection, demonstration projects aimed at prevention, policies and promotion activities for “universal precautions” to avoid exposures for health care and other workers.

Promote practical and effective disease care and treatment programs through working with the host government to develop and implement treatment guidelines, policies, sustainable models and effective national disease management systems linking infected persons to care, training on disease management and care for health care providers and related training and systems development for laboratory workers.

Provide technical assistance in local and national surveillance, development of provincial program protocols, identification of public health priorities based on data, strategic planning and training in prevention, treatment, program management, monitoring, and evaluation. Coordinate and work primarily with the CDC representative Office, host country government, (national and provincial) and other bilateral and multilateral donors to achieve the CDC goals.

Management Support Services:

Assist with maintaining staffing continuity in-country as current staff transition out, and new staff are transferred in-country. Coordinate and facilitate support to CDC office in the preparation for high level visitors, COP reviews, time limited administrative projects. Provide guidance and expertise in the administration of the extramural program and a variety of functions

(Standard Operating Procedures, administrative and programmatic training, etc.) involving major grants, cooperative agreements, contracts, interagency agreements, and memoranda of agreement.

Provide advice and support to the USG/CDC country team related to policies and guidelines concerning various issues in-country, (e.g., expanding programs, geographic coverage of in-country activities, related costs, resources needed, etc.). Assist CDC in-country technical staff and the Embassy HR Office to develop staffing plans, position descriptions, and documentation for future proposals.

Epidemiology Support Services:

Contribute to the development of projects for infectious disease surveillance and research.

Conduct data analysis, participate in the development findings, reports of record, peer-reviewed publications, and presentations. Provide technical assistance, assist the CDC and host government partners to prepare and present data on clinical and epidemiological findings to in-country Ministry of Health leaders and other governmental offices. Describe the epidemiologic and clinical characteristics of patients with various laboratory-confirmed infections identified through an ongoing studies local province.

Describe the economic and disease burden and specific causes of severe infectious disease illnesses within country. Work closely with CDC disease specialists, the International Emerging

Infections Program (IEIP), host government institutions, staff and other donors to ensure that health related goals and objectives are clearly identified and addressed. Advise and work closely with CDC and IEIP staff on strategic planning, activities to strengthen infectious disease surveillance, research, and training. Review scientific literature on infectious disease pathogens identified as possible causes of illnesses as part of surveillance and research activities. Provide technical assistance in routine analysis and evaluation of data derived from surveillance systems and research studies.

Provide guidance to epi/surveillance projects to research and data staff in accordance with WHO recommendations and priorities. Review data to ensure accurate completion of study instruments, timely specimen collection, and proper maintenance of patient records, databases, documentation and evaluation. Identify additional clinical data needed for analysis and supervise collection of this data in the field as necessary. Provide technical assistance, assist in organization and implementation of training sessions on rapid outbreak response and risk communications, surveillance and research.

Laboratory Support Services:

CDC has various cooperative agreements (CoAgs) in place with the countries referenced in F.2.

This position will provide support services to those CoAgs. Each task order will reference the specific CoAg number.

Provide overall expert support to the host-country government to build, enhance and improve the quality of labs and laboratory diagnostics and services at the national, provincial and local levels.

Provide TA, collaborate with international partners’ in-country, to assist the host country modify and develop policies, SOPs for quality assurance and biosafety that will provide high quality test results. Assist the host government Quality Manager (QM) in the development of a quality system plan of the requirements for the management system and technical competence needed to meet International Standards for lab accreditation.

Data Management, Informatics, Data Research, and Study/Program Coordinator, Writer-

Editor, and Communication Support Services:

Assist in developing and implementing various modes of communication for diverse partners including the MOH, Non-governmental (NGO) partners and relevant Atlanta-based advisors.

Review protocols and tools under guidance from the CDC office in-country to ensure adequate quality, scientific soundness and that appropriate policies are followed. Track the submission and approval process with US and in-country-based science approval boards.

Assist with training of in-country data collectors, data entry and management staff. Travel to local study sites and participate in site preparation, data collection, and data analysis. Assist with interpretation of study findings and writing of study and public health evaluation reports. Support development of presentations and publications. Document actions relevant to procedures for

USG and the local Government to ensure that future staff or contractors are able to provide follow on work.

Behavioral Health Support Services:

Provide technical assistance to an in-country cohort study. Conduce focus group studies and the assessment of infection and risk behavior among affected populations. Assist with the planning and implementation of longitudinal studies by evaluating the safety, acceptability, and efficacy of medical trials in affected population. Provide technical assistance with treatment and care services at a community clinic within the country’s largest metropolis.

Information Technology Support Services:

Develop software for electronic health records management system. Provide systems integration and application architecture expertise to in-country development team who have adopted specialized systems. Provide guidance, conduct code reviews, and perform testing of software developed by application development team, reporting all technical issues to the Contracting

Officer Representative.

Provide TA and help set development priorities, in collaboration with cooperating partners who are working within the domain of the health records program and trainings for developers on the team as appropriate for a technical lead and the application development team.

C.4. Special Requirements

As part of the provision of services under the resultant IDIQ, the Contractor shall meet the following requirements:

C.4.1. Management

The Contractor shall employ management practices that ensure all requirements are fulfilled in a technically compliant and timely manner and manage services on a global basis. This includes both day-to-day contract requirements and individual task order requirements and objectives.

C.4.2. Recruitment and Retention

The Contractor shall employ hiring and retention practices that ensure the Contractor is able to identify, screen, place, monitor, train, practice good management and payment practices to retain qualified candidates to fulfill service requirements under this contract. The Contractor shall maintain a database of applications for appropriate candidates, accessible by education, field of expertise, work experiences, certifications, languages and other skills.

C.4.3. Personal and Non-Personal Services

CDC has been delegated authority from the Department of Health and Human Services to award personal services contracts for work performed in foreign countries. As such, CDC may utilize this contract to award both personal services and non-personal services task orders, if needed.

Each RFTOP will specify whether the services will be Non-personal or Personal.

C.4.4. Non-Personal Services Task Orders

The contractor will be solely responsible for the following areas: input on hiring and termination decisions, direct control over day-to-day activities, day-to-day supervision of the contractor employee, obtaining visa/work permits, and providing housing. Additionally, services being provided under these task orders will not allow contractor employees to supervise/manage program elements in the field, nor have supervision over locally employed staff, USG employees, personal service contractors, and other non-personal service contractors. Contractor employees will not have USG signatory authority nor will they be permitted to represent themselves as USG personnel. For all purposes of employment, the contractor shall be the employer of record and assume all liabilities associated with providing services in the location identified in the task order.

C.4.5 Personal Services Task Orders

As defined and described in FAR 37.104, personal services task orders are characterized by the employer-employee relationship it creates between the Government and the contractor’s personnel.

C.4.6. Contractor Personnel

The Contractors shall provide English-speaking and foreign language translators, skilled personnel, with the professional and management services necessary to successfully meet

Government requirements. Required skill categories are defined in terms of typical duties and performance level standards.

The Contractors shall provide skill levels and labor mix appropriate for the task(s) to be performed. The Contractors and Contractor employees shall conduct only business covered by this contract during periods paid for by the Government and shall not conduct any other business on Government premises.

Federal regulations prohibit the use of any controlled substances and alcoholic beverages while

Contractor employees are working on Federal property or in Federal installations. Contractor personnel shall be made aware of these requirements prior to commencing work under this contract.

Contractor personnel are expected to always conduct themselves in a professional and courteous manner. Inappropriate conduct and/or substance abuse will not be tolerated. The Contractor will be responsible for removing the individual from the facility and taking such other action as appropriate.

If unusual behavior and conditions threaten the orderly conduct of business occurring during an assignment, the Contractor will be responsible for removing the individual from the facility and taking other action as appropriate.

If the Contractor personnel must speak and read in a language other than English, or have other required skills, the Government will state those requirements in the task order request and subsequent task order.

C.4.7. Training

The Government will not authorize training for Contractor employees to attend seminars, symposiums, or user group conferences unless certified by the Contracting Officer's

Representative (COR) in conjunction with the Contracting Officer that attendance is mandatory for the performance of task requirements and such training is approved in advance by the COR.

All conference travel requires CAMS approval in advance and contracting officer's approval.

Training at Government expense shall not be authorized for Contractor personnel for the purpose of keeping Contractor employees abreast of advances in the state-of-the-art technology or for training Contractor employees on equipment, computer languages, and computer operating systems for which training is available on the commercial market.

The Contractors, at their own expense, shall perform training, except for the following:

a) The Government will provide orientation and training on USG-specific and unique department, unit, site, programs or education requirements, policies, and procedures peculiar to the work to be performed by the Contractor.

b) If the Contractor changes employees during the performance of tasks frequently enough to interfere with Government operations and impose a burden on Government training staff, the Contractor will be subject to training cost negotiation, in addition to a review of whether performance levels have been met.

c) Limited training of Contractor employees may be authorized (i.e., when the government implements new software systems during the performance of an ongoing task, and it is determined to be in the best interest of the Government to retain a Contractor employee possessing corporate experience and familiarity with the project in progress.)

d) When the Government has given prior approval for training to meet special requirements that are peculiar to a particular task order, the Government will reimburse the Contractors for tuition, travel, and per diem as required in accordance with Federal Travel

Regulations, as well as for labor hours at the rate designated in the task for the particular skill level.

The Contractors shall assume full responsibility for keeping Contractor employees abreast of advances in state-of-the-art technologies.

C.4.8. Workload Management

The Contractors shall implement management systems and controls for recording and monitoring workloads for all tasks. This system shall include a means for acquiring signed timecards. A record of contractor employee’s time shall be submitted with invoices for task orders. Time keeping is the responsibility of the Contractors and not the CDC. The systems shall be capable of providing historical and in-process workload data segregated by task order.

C.4.9. Transition and Succession

This topic is for any current task orders on ITOPSS 3.0 that will be ending and will be re-competed on ITOPSS 4.0.

The Contractors shall provide the Contracting Officer and COR a transition and succession plan that demonstrates the capability to ensure a smooth transition with current contracts and/or successor contracts with a minimum of disruption to customer services.

The Transition Plan shall detail the planned transition methodology in logical sequence to ensure a smooth transition of all tasks/subtasks of the Performance Work Statement without interruption or degradation of service levels. The Transition Plan shall include an approach that ensures the successful achievement, while limiting impact to existing programs or projects. The Transition

Plan shall also include a complete description of risks (cost, technical and performance to both the Contractor and the Government), issues and risk mitigation strategies. FAR 52.237-3 --

Continuity of Services (Jan 1991) is hereby incorporated by reference and is applicable and applies to the Contractor’s Transition Plan.

The “Nondisplacement of Qualified Workers Under Service Contracts” Executive Order, does not apply to this requirement.

At the end of the contract period, the current Contractor(s) may be required to continue performance to complete tasks issued prior to the effective date of any successor contract(s), unless terminated by the CO. The current Contractor(s) shall also be expected to work with the follow-on Contractor(s) to ensure a smooth transition. Within 10 calendar days of the award of the successor contract(s), the Contractor(s) may be required to meet with CO, COR and the new

Contractor(s) to discuss and identify any transition issues. CDC will be responsible for the costs of this transition period.

C.4.10 Quarterly Conference Call

The Contractor shall initiate a quarterly conference call with the CDC COR and designated CDC staff, to be held in the last two weeks of each quarter. The purpose of this call is ongoing review of services performance and identify and discuss any challenges or issues. The Contractor shall be responsible for the development of the meeting agenda prior to each meeting. The discussion from the conference call must be documented in the quarterly report of which the call was held.

Any required performance improvements must be documented or reported in the following reports.

C.5 Task orders under $500,000.

Any task order under $500,000 will be set aside for small businesses only.

C.6 Government Furnished Property

Each RFTOP will identify the specific Government furnished property.

Examples of what may be furnished are the following property for:

• Workstation, including desk, desk telephone, internet, local area network (LAN) access at duty station, and office supplies.

• Laptop

• Laboratory and field equipment/supplies.

C.7 Rights in Data

The Contractor is prohibited from publicizing or disseminating information without the prior written approval of the CDC and/or Contracting Officer’s Representative (COR). All data and products developed under this contract shall become and remain the property of the Government.

All materials and publications must be approved through the CDC and clearance processes.

C.8 Travel:

Travel costs (FAR 31.205-46):

Hotel, meals, and incidentals are allowable up to daily per diem ceilings (in total) for lodging and meals/incidentals specified in:

• FTR -travel within conterminous 48 states

• JTR -travel in other states, and U.S. possessions outside 48 states

• Dept. of State Standardized Regulations—overseas locations

Airfare is restricted to lowest priced airfare available to contractor during normal business hours

(recent change to FAR). Exceptions are provided—medical conditions, prolonged travel, unreasonable travel hours. This should not be interpreted to allow Business or First-Class travel.

Car rental or transport services are subject to a price/cost reasonableness analysis. Regardless of reimbursement plan, contractor must document: Date and place of trip, Purpose of trip, Name of employee and relationship to contractor. Documentation should show nature and purpose of expense.

NOTE: Attendance at conferences, meetings, retreats, seminars, symposiums or events that involve attendee travel is not authorized or funded under this contract unless specifically approved in writing by the Contracting Officer via modification.

C.9 Security Background Requirements

Contractor employees are required to receive Level 1/NACI security/background checks prior to contract performance. The security process is initiated when contracting organization provides contractor employee’s NACI results to the Office of Safety, Security and Asset Management personnel and personal identifying information to the Headquarters Contracting Officer

Representative.

C.10 Performance Matrix

Since this is a Performance Based Services contract, CDC must effectively validate in a timely manner the performance of the Contractor in meeting the services required. This Quality

Assurance Surveillance Plan (QASP) provides a systematic surveillance method for the services and describes the methodology by which the contractor’s performance will be monitored.

The contractor is responsible for management and quality control actions necessary to meet the quality standards set forth by this contract. The below listed Performance Standards and

Surveillance Methods shall be used by the COR in the technical administration of this QASP.

The Government will evaluate the contractor’s performance at least annually, if not more frequently, in the Contractor’s Assessment Performance Reporting System (CPARS), www.cpars.gov.

Performance-based Matrix

This matrix describes how contractor’s performance of delivered services will be measured, evaluated, observed and rewarded or penalized. Note-Also reference the attached Quality

Assurance Surveillance Plan listed in section J.

Performance Based Matrix – IDIQ only

Services

Required

Measures of

Success

Indicator

Standards Criteria for Acceptance

Methods of

Surveillance

Incentives

Positive or Negative

1. Company

Management

Trip Reports

Timeliness

100% - NLT the 15th calendar day following completion of travel.

Receipt of reports

Positive incentives:

Past performance and evaluation to determine whether or not to exercise Future Options or award future task orders.

Negative incentives:

2. Quarterly

Management

Summary

Reports and

Completeness

100% - NLT the 15th calendar day of the month following the reporting period.

(based on calendar year) http://www.cpars.gov/

3. Task

Order List

Accuracy, timeliness, usability and completeness

100% - Due semi-annually. (based on calendar year) May be submitted with

Quarterly Report.

Performance evaluations will include any services that failed to meet acceptable standards.

Options may not be exercised and task orders may not be awarded.

4. Task order

Completion

Report

Timeliness, usability and completeness

100% - within 90 days following completion of the task order.

5. Final

Report for

Overall

Contract and

Completeness

100% - within 45 business days after completion of last task order.

report

Section D - Packaging And Marking

There are no clauses/provisions included in this section.

Section E - Inspection And Acceptance

E.1 Inspection and Acceptance

The following clauses are hereby incorporated by reference:

Inspection and acceptance of the articles, services, and documentation called for herein shall be accomplished by the Contracting Officer, or his duly authorized representative (who for the purposes of this contract shall be the Project Officer) at the destination of the articles, services or documentation.

FAR SOURCE TITLE AND DATE

52.246-4

52.246-5

52.246-6

Inspection of Services – Fixed-Price (Aug 1996)

Inspection of Services – Cost Reimbursement (Apr 1984)

Inspection – Time and Material and Labor Hour (May 2001)

Section F - Deliveries Or Performance

The following clauses are hereby incorporated by reference:

FAR SOURCE TITLE AND DATE

52.242-15 Stop-Work Order (Aug 1989)

52.242-15 Stop-Work Order (Aug 1989)Alternate I (Apr1984)

52.242-17 Government Delay of Work (Apr 1984)

F.1 Deliverable(s) Schedule (Jul 1999)

Each deliverable shall be electronically submitted to the Contracting Officer’s Representative

(COR) and Contracting Officer (CO).

Each Order under this IDIQ will have defined deliverables listed in the individual PWS.

F.2 Deliverable(s) Schedule for IDIQ Awards

Each order issued will include specific deliverables that relate only to that task order and set of services. The base contract also has deliverables. These items specified for delivery are subject to the review and approval by the Headquarters’ Contracting Officer’s Representative (HQCOR) and Contracting Officer (CO) before final acceptance. The Contractor shall submit the following deliverables:

Schedule of Deliverables for IDIQ Overall Contract Reports

Task# What To Whom Due Date

C.8 Company Management Travel/ Trip

Reports

Pre-Approved travel to Include:

Travelers’ names, dates of travel, countries visited, purpose of the trip, major accomplishments or outcomes, list of persons met with, and future actions planned based on the outcome of the trip, if applicable.

The HQCOR and

Contracting Officer via electronic email.

NLT the 15th calendar day following completion of travel.

C.4.9 Transition Plan The HQCOR and

Contracting Officer via electronic email.

Due with proposal and again withing 30 days of award.

C.4.10 Quarterly Management Summaries

Include:

Number of task orders awarded and completed;

Summary by country of number of services, contractor employee names and types of services being provided;

Names of employees resigned or terminated and names of replacements assigned to complete the tasks; and

Description of specific challenges in each country, if any, lessons learned, resolutions proposed/ taken, and outstanding problems identified.

The HQCOR and

Contracting Officer via electronic email.

NLT the 15th calendar day of the month following the reporting period. (based on calendar year)

C.4.10 Task Order List

Include employee names, citizenship, country assignment, Task Order COR, award date, period of performance, and task order status (pending, current, concluded).

The HQCOR and

Contracting Officer via electronic email.

Due semi-annually. (based on calendar year) May be submitted with Quarterly

Report.

C.4.10 Task Order Completion Reports

This report will list all task orders completed with final budget vs actual costs detailed. Any amounts budgeted that exceeded the actual costs shall be identified as “Available for De-obligation”. These amounts shall take into account estimated overhead rate adjustments not already approved.

Task Order COR, HQCOR and Contracting

Officer via electronic mail.

Within 90 days following completion of the task order.

No additional payment(s) will be provided for these deliverables.

C.4.10 Final Report for Overall Contract

The HQCOR and

Contracting Officer via electronic email.

NLT 45 days after completion of the last task order.

No additional payment(s) will be provided for these deliverables.

NOTE: The deliverables will not be applicable until after receipt of the first task order.

F.3 Place of Performance

Place(s) of performance will be identified on each individual task order. The place(s) of performance may be in any one of the countries identified below. The Center for Global Health

(CGO) currently supports activities in 84 countries and regional programs including:

Afghanistan, Angola, Bahamas, Bangladesh, Barbados, Belgium, Benin, Bolivia, Botswana, Brazil, Burkina Faso, Burma, Cambodia, Cameroon, Canada, Central African Republic, Chad, Chile, China, Colombia, Costa Rica, Cote d’Ivoire, Democratic Republic of the Congo, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Ethiopia, France, Gabon, Gambia, Ghana, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, India, Indonesia, Iraq, Italy, Jamaica, Jordan, Kazakhstan, Kenya, Korea, Kyrgyzstan, Laos, Lesotho, Liberia, Madagascar, Malawi, Malaysia, Mali, Mauritania, Mexico, Micronesia, Morocco, Mozambique, Namibia, Nepal, Nicaragua, Niger, Nigeria, Pakistan, Panama, Papa New Guinea, Paraguay, Peru, Philippines, Republic of Georgia, Russia, Rwanda, Saudi Arabia, Senegal, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Suriname, Swaziland, Switzerland, Tajikistan, Tanzania, Thailand, Togo, Trinidad, Tunisia, Turkmenistan, Uganda, Ukraine, United Kingdom, Uzbekistan, Vietnam, Yemen, Zambia, Zimbabwe, Asia Regional, Caribbean Regional, Central

American Regional, Central Asia Regional. The intent of this contract is to cover activities to be conducted in the above listed countries and any other countries that may be added to the CDC international portfolio in the future.

Section G - Contract Administration Data

G.1 CDC0_G008 Contracting Officer’s Representative (COR) (Jul 2017)

Performance of the work hereunder shall be subject to the technical directions of the designated

COR for this contract.

As used herein, technical directions are directions to the Contractor which fill in details, suggests possible lines of inquiry, or otherwise completes the general scope of work set forth herein.

These technical directions must be within the general scope of work, and may not alter the scope of work or cause changes of such a nature as to justify an adjustment in the stated contract price/cost, or any stated limitation thereof.

In the event that the Contractor believes full implementation of any of these directions may exceed the scope of the contract, he or she shall notify the originator of the technical direction and the Contracting Officer, immediately or as soon as possible, in a letter or e-mail separate of any required report(s). No technical direction, nor its fulfillment, shall alter or abrogate the rights and obligations fixed in this contract.

The Government COR is not authorized to change any of the terms and conditions of this contract. Contract changes shall be made only by the Contracting Officer by properly written modification(s) to the contract.

The Government will provide the Contractor with a copy of the COR delegation memorandum upon request.

G.2 CDCP_G009 Contracting Officer (Jul 1999)

(a) The Contracting Officer is the only individual who can legally commit the Government to the expenditure of public funds. No person other than the Contracting Officer can make any changes to the terms, conditions, general provisions, or other stipulations of this contract.

(b) No information, other than that which may be contained in an authorized modification to this contract, duly issued by the Contracting Officer, which may be received from any person employed by the United States Government, or otherwise, shall be considered grounds for deviation from any stipulation of this contract.

G.3 CDCA_G01101 Contractor Billing Instructions for Cost-Type

Contracts (Mar 2022)

The Contractor shall submit a detailed breakout of costs and supporting backup…

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