75D301-25-R-73216.docx
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- Solicitation number
- 75D301-25-R-73216
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This is a Standard Form 1449 contract document for solicitation #75D301-25-R-73216 issued by the CDC for a Third-Party Administrator (TPA) for the World Trade Center Health Program. The solicitation seeks a contractor to process enrollment applications, manage member information, operate a call center, maintain provider networks, administer benefits, and process medical claims.
The contract includes a base/transition-in period (9/15/2025 - 9/14/2026) followed by nine one-year option periods through 9/14/2034, plus transition-out periods. Pricing includes a mix of firm-fixed-price, firm-fixed-unit-price, time-and-materials, and cost-reimbursement CLINs. Key unit pricing is based on enrollment applications processed (max 9,500/year), eligible members served (growing from 152,600 to 174,400), active members managed (growing from 87,000 to 95,400), and medical claims processed (increasing from 780,400 to 886,600). Proposals are due April 11, 2025, with both written volumes and a 2-hour virtual session required. A pre-proposal conference will be held January 22, 2025. Questions are due March 14, 2025. Award is expected by August 29, 2025. This is a full and open competition under FAR Part 12 with no set-asides.
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SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30
1. REQUISITION NUMBER
PAGE 1 OF
2. CONTRACT NO.
3. AWARD/EFFECTIVE DATE
4. ORDER NUMBER
5. SOLICITATION NUMBER
75D301-25-R-73216
6. SOLICITATION ISSUE DATE
01/16/2025
| 7. FOR SOLICITATION INFORMATION CALL: |
| a. NAME |
Joshua Houston
b. TELEPHONE NUMBER (No collect calls)
(404) 498-2384
8. OFFER DUE DATE/ LOCAL TIME
04/11/2025
9. ISSUED BY11. DELIVERY FOR FOB
DESTINATION UNLESS
BLOCK IS MARKED
| CODE |
| 8219 |
| 10. THIS ACQUISITION IS |
12. DISCOUNT TERMS
Centers for Disease Control and Prevention Chamblee Campus Building 102, MS S102-4 4770 Buford Hwy Atlanta, GA 30341-3717
X UNRESTRICTED
SET ASIDE: % FOR
| SMALL BUSINESS |
| SMALL DISADV. BUSINESS |
| 8(A) |
SIC:
SIZE STANDARD:
SEE SCHEDULE
13a. THIS CONTRACT IS A RATED ORDER
UNDER DPAS (15 C.F.R. 700)
13b. RATING
14. METHOD OF SOLICITATION
RFQ IFB X RFP
| 15. DELIVER TO |
| CODE |
| 16. ADMINISTERED BY |
| CODE |
| 8219 |
Centers for Disease Control and Prevention Chamblee Campus Building 102, MS S102-4 4770 Buford Hwy Atlanta, GA 30341-3717
| FACILITY CODE | |
| 17a. CONTRACTOR/ | OFFEROR |
CODE
| 18a. PAYMENT WILL BE MADE BY |
| CODE |
| 434 |
Centers for Disease Control and Prevention (FMO) PO Box 15580 404-718-8100
Atlanta, GA 30333-0080
TELEPHONE NO.
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFERIS CHECKED
| 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW |
| SEE ADDENDUM |
19.
ITEM NO.
20.
SCHEDULE OF SUPPLIES/SERVICES
21.
QUANTITY
22.
UNIT
23.
UNIT PRICE
24.
AMOUNT
World Trade Center Health Program Third-Party Administrator See Continuation Pages (Attach Additional Sheets as Necessary)
25. ACCOUNTING AND APPROPRIATION DATA
26. TOTAL AWARD AMOUNT (For Govt. Use Only)
27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED.
28.
| CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN | COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN. |
| 29. |
AWARD OF CONTRACT: REFERENCE OFFER
DATED . YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:
| 30a. SIGNATURE OF OFFEROR/CONTRACTOR |
| 31a. UNITED STATES OF AMERICA (Signature of Contracting Officer) |
30b. NAME AND TITLE OF SIGNER (Type or print)
30c. DATE SIGNED
31b. NAME OF CONTRACTING OFFICER (Type or print)
31c. DATE SIGNED
| 32a. QUANTITY IN COLUMN 21 HAS BEEN35. AMOUNT VERIFIED |
| CORRECT FOR |
| 33. SHIP NUMBER |
| 34. VOUCHER NUMBER |
RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED
PARTIAL FINAL
| 36. PAYMENT |
| 37. CHECK NUMBER |
| 32b. SIGNATURE OF AUTHORIZED GOV’T REPRESENTATIVE | 32c. DATE | |
| COMPLETE | PARTIAL | FINAL |
41a. I CERTIFY THIS AMOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE
38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER
42a. RECEIVED BY (Print)
42b. RECEIVED AT (Location)
42c. DATE REC’D 42d. TOTAL CONTAINERS
40. PAID BY
AUTHORIZED FOR LOCAL REPRODUCTION SEE REVERSE FOR OMB CONTROL NUMBER AND PAPERWORK BURDEN STATEMENT STANDARD FORM 1449 (10-95)
TABLE OF CONTENTS
| Section | |
| Document/Clause/Provision | Page No. |
| A | |
| Standard Form 1449 | 1 |
| B | |
| Continuation of SF1449 (Block 19 – 24) | 5 |
Base/Transition-In Period (9/15/2025 – 9/14/2026) 5
Option Period 1 (9/15/2026 – 9/14/2027) 6
Option Period 2 (9/15/2027 – 9/14/2028) 15
Option Period 3 (9/15/2028 – 9/14/2029) 23
Option Period 4 (9/15/2029 – 9/14/2030) 31
Option Period 5 (9/15/2030 – 9/14/2031) 39
Option Period 6 (9/15/2031 – 9/14/2032) 47
Option Period 7 (9/15/2032 – 9/14/2033) 55
Option Period 8 (9/15/2033 – 9/14/2034) 63
Transition-Out Period (8/15/2034 – 8/14/2035) 71
Option Period 9 (9/15/2034 – 8/14/2035) 72
Transition-Out Dual Operations Period (8/15/2035 – 9/14/2035) 80
Labor rates table 81
| PWS | |
| Performance Work Statement | 82 |
Section 1 – Background 82
Section 2 – Purpose/Objective 84
Section 3 – Scope of Work 84
Section 4 – Tasks to be Performed 85
Section 4.1 – Transition-Related Services 85
Section 4.2 – Contract Management 90
Section 4.3 – Member Services 97
Section 4.4 – Provider Network Management 102
| Section 4.5 – Medical Benefit Administration and | |
| Policy | 108 |
Section 4.6 – Claims Processing 110
| Section 4.7 – Data and Business Information | |
| Management | 116 |
Section 4.8 – Regulatory Compliance 123
Section 5 – Government Furnished Property 125
Section 6 – Place of Performance and Contract Support Hours 125
Section 7 – Travel 125
Section 8 – Deliverables/Reporting Schedule 126
Section 9 – Reference Materials 138
Section 10 – Additional Requirements 140
| C | |
| Contract Clauses | 162 |
C1. FAR 52.252-2 Clauses Incorporated by Reference 162
C2. FAR 52.212-5 Contract Terms and Conditions Required To Implement Statutes or Executive Orders—Commercial Products and Commercial Services 162
C3. FAR 52.217-8 Option to Extend Services 170
C4. FAR 52.217-9 Option to Extend the Term of the Contract 170
| C5. FAR 52.222-49 Service Contract Labor Standards-Place of | |
| Performance Unknown | 170 |
| C6. HHSAR 352.204-75 Supply Chain Risk Assessment During | |
| Contract Performance | 171 |
C7. HHSAR 352.224-71 Confidential Information 173
| C8. HHSAR 352.239-74 Electronic and Information Technology | |
| Accessibility | 174 |
C9. CDC0_G008 Contracting Officer’s Representative (COR) 175
C10. CDCA.G009 Contracting Officer 175
C11. CDC0.G018 Payment by Electronic Funds Transfer 175
| C | |
| C12. CDC0.G020 Applicable Service Contract Labor Standards | |
| Wages | 176 |
C13. CDCA_H005 Data Subject to Privacy Act Requirements 176
C14. CDCA_H007 Subcontracting Plan 176
C15. CDCA_H009 Key Personnel 176
C16. CDC0_ H022 Smoke Free Working Environment 177
C17. CDCA_H042 Records Management Obligations 177
| C18. CDC0_ H049 Non-Disclosure Agreement for Contractor | |
| and Contractor Employees | 178 |
C19. CDC0_H053 Health Information Technology 179
C20. CDC37_0001 Non-Personal Services 180
| C21. CDC42_0002 Evaluation of Contractor Performance | |
| Utilizing CPARS | 181 |
| C22. CDC100.0003 Public Access To CDC Funded Digital Public | |
| Health Data | 181 |
C23. Contract type conversion 183
| C24. Changes in the maximum quantity or minimum guarantee for | |
| firm-fixed-unit-price services | 183 |
| C25. CDC0_H050 Option for Increased Quantity – Separately | |
| Priced Line Item – Services | 184 |
| D | |
| Contract Documents, Exhibits or Attachments | 185 |
| E | |
| Solicitation Provisions | 187 |
| E1. FAR 52.252-1 Solicitation Provisions Incorporated by | |
| Reference | 187 |
E2. 52.201-1 Acquisition 360: Voluntary Survey 187
| E3. Addendum to FAR 52.212-1 Instructions to Offerors— | |
| Commercial Products and Commercial Services | 187 |
E3(e). Summary of acquisition process 188
E3(f). Pre-proposal conference 188
E3(g). Questions-and-answers period 188
E3(h). Discovery sessions 189
E3(i). Proposals 190
E3(i)(1)(i). Written proposal Volume 1: Transition-in 190
| E3(i)(1)(ii). Written proposal Volume 2: Contract | |
| management, regulatory compliance, and transition-out | 191 |
| E3(i)(1)(iii). Written proposal Volume 3: Member | |
| services | 192 |
| E3(i)(1)(iv). Written proposal Volume 4: Provider | |
| network management | 192 |
| E3(i)(1)(v). Written proposal Volume 5: Medical | |
| benefits administration and policy | 193 |
| E3(i)(1)(vi). Written proposal Volume 6: Claims | |
| processing | 194 |
| E3(i)(1)(vii). Written proposal Volume 7: Data and | |
| business information management | 194 |
| E3(i)(1)(viii). Written proposal Volume 8: Business | |
| volume | 195 |
| E3(i)(1)(ix). Written proposal Volume 9: Past | |
| performance | 201 |
| E3(i)(1)(x). Written proposal Volume 10: Corporate | |
| Experience | 203 |
E3(i)(2). Virtual session 203
E3(j). Discussions 204
E3(k). Award 205
E3(l). Debriefing 205
| E | |
| E4. FAR 52.212-2 Evaluation—Commercial Products and | |
| Commercial Services | 205 |
E4(a)(1)(i). Transition-in technical sub-factor 206
| E4(a)(1)(ii). Contract management, regulatory | |
| compliance, and transition-out technical sub-factor | 206 |
E4(a)(1)(iii). Member services technical sub-factor 207
| E4(a)(1)(iv). Provider network management technical | |
| sub-factor | 207 |
| E4(a)(1)(v). Medical benefits administration and | |
| policy technical sub-factor | 208 |
E4(a)(1)(vi). Claims processing technical sub-factor 208
| E4(a)(1)(vii). Data and business information | |
| management technical sub-factor | 209 |
E4(a)(1)(viii). Key personnel technical sub-factor 209
| E4(a)(1)(ix). Small business subcontracting technical | |
| sub-factor | 209 |
| E4(a)(1)(x). Corporate experience technical | |
| sub-factor | 210 |
E4(a)(2). Past performance factor 210
E4(a)(3). Price factor 210
Relative importance of factors and sub-factors 211
| E5. FAR 52.212-3 Offeror Representations and Certifications— | |
| Commercial Products and Commercial Services | 212 |
E6. HHSAR 352.204-74 Supply Chain Risk Assessment 228
| E7. CDC42.0001 Contractor Performance Assessment Reporting | |
| System (CPARS) Requirements | 230 |
E8. CDC100.0004 Data Management Plan (Instructions) 231
E9. CDC100.0005 Evaluation of the Data Management Plan (DMP) 232
| E10. Offeror Certification Regarding Potential Proprietary, | |
| Confidential, or Non-Public Data or Information | 232 |
SECTION B - CONTINUATION OF SF1449
Base/Transition-In Period (9/15/2025 – 9/14/2026) Items:
| ITEM |
| SUPPLIES / SERVICES |
| QTY / UNIT |
| UNIT PRICE |
| EXTENDED PRICE |
| 0001 |
| Transition-In related services |
Description: Includes Sections 4.1.1, 4.1.2, and 4.1.3; New York Metropolitan Area (NYMA) External Provider Network (EPN) adoption under Section 4.4.1; Nationwide Provider Network (NPN) network development before Start of Healthcare Delivery (SHCD) under Section 4.4.2; and initial provider enrollment and credentialing under Section 4.4.3.
Severability: Non-severable line item.
Contract type: Time-and-materials line item.1 Labor to be invoiced in accordance with the labor categories and labor rates in the labor rates table, below.
Period of performance: 9/15/2025 – 9/14/2026.
1 Job
| 0002 |
| Travel |
Description: Travel in support of the Base/Transition-In Period.
Severability: Severable line item.
Contract type: Cost-only. All travel will be reimbursed at-cost in accordance with the Federal Travel Regulation, 41 C.F.R. Subtitle F.
The Contractor shall obtain written approval from the Contracting Officer’s Representative (COR) prior to undertaking any travel.
Period of performance: 9/15/2025 – 9/14/2026.
1 Job
1 This contract line item number (CLIN) may be converted to a firm-fixed-price CLIN through mutual written agreement of the Contractor and Government Contracting Officer. See the contract type conversion clause in Section C23.
Option Period 1 (9/15/2026 – 9/14/2027) Items:
| ITEM |
| SUPPLIES / SERVICES |
| QTY / UNIT |
| UNIT PRICE |
| EXTENDED PRICE |
| 1001 |
| Contract management and regulatory compliance |
This is an optional CLIN. This CLIN must be exercised by the Government prior to the TPA Contractor beginning work.
Description: Includes all tasks in Sections 4.2 and 4.8 upon SHCD on 9/15/2026. The first 30 days of performance are during the Dual Operations phase following the Transition-In Period, as described in Section 4.1.4. At the end of the Dual Operations phase, the Sustainment phase will begin as described in Section 4.1.5.
Severability: Severable line item.
Contract type: Firm-fixed-price. To be invoiced in arrears monthly in twelve equal installments.
Period of performance: 9/15/2026 – 9/14/2027.
12 Months
| 1002 |
| Member services: enrollment application processing |
This is an optional CLIN. This CLIN must be exercised by the Government prior to the TPA Contractor beginning work.
Description: Includes Section 4.3.1 upon SHCD on 9/15/2026. The first 30 days of performance are during the Dual Operations phase following the Transition-In Period, as described in Section 4.1.4. At the end of the Dual Operations phase, the Sustainment phase will begin as described in Section 4.1.5.
Severability: Severable line item.
Contract type: Firm-fixed-unit-price, to be invoiced monthly in arrears.2
9,500 Enrollment Applications
| 1003 |
| Member services: existing members |
This is an optional CLIN. This CLIN must be exercised by the Government prior to the TPA Contractor beginning work.
Description: Includes all tasks in Section 4.3 upon SHCD on 9/15/2026, except Section 4.3.1. The first 30 days of performance are during the Dual Operations phase following the Transition-In Period, as described in Section 4.1.4. At the end of the Dual Operations phase, the Sustainment phase will begin as described in Section 4.1.5.
Severability: Severable line item.
Contract type: Firm-fixed-unit-price, to be invoiced monthly in arrears.3
Period of performance: 9/15/2026 – 9/14/2027.
1,831,200 Units (based on members eligible for benefits)
| 1004 |
| Provider network management |
This is an optional CLIN. This CLIN must be exercised by the Government prior to the TPA Contractor beginning work.
Description: Includes all tasks in Section 4.4 upon SHCD on 9/15/2026, except NYMA EPN adoption under Section 4.4.1; initial NPN network development before SHCD under Section 4.4.2; and initial provider enrollment and credentialing under Section 4.4.3, all of which are performed during the Transition-In Period. The first 30 days of performance are during the Dual Operations phase following the Transition-In Period, as described in Section 4.1.4. At the end of the Dual Operations phase, the Sustainment phase will begin as described in Section 4.1.5.
Severability: Severable line item.
Contract type: Firm-fixed-price. To be invoiced in arrears monthly in twelve equal installments.
12 Months
| 1005 |
| Medical benefits administration and policy |
This is an optional CLIN. This CLIN must be exercised by the Government prior to the TPA Contractor beginning work.
Description: Includes all tasks in Section 4.5 upon SHCD on 9/15/2026, except Section 4.5.2. The first 30 days of performance are during the Dual Operations phase following the Transition-In Period, as described in Section 4.1.4. At the end of the Dual Operations phase, the Sustainment phase will begin as described in Section 4.1.5.
Severability: Severable line item.
Contract type: Firm-fixed-price. To be invoiced in arrears monthly in twelve equal installments.
12 Months
| 1006 |
| Utilization management |
This is an optional CLIN. This CLIN must be exercised by the Government prior to the TPA Contractor beginning work.
Description: Includes Section 4.5.2 upon SHCD on 9/15/2026. The first 30 days of performance are during the Dual Operations phase following the Transition-In Period, as described in Section 4.1.4. At the end of the Dual Operations phase, the Sustainment phase will begin as described in Section 4.1.5.
Severability: Severable line item.
Contract type: Firm-fixed-unit-price, to be invoiced monthly in arrears.4
Period of performance: 9/15/2026 – 9/14/2027.
1,044,000 Units (based on active members only)
| 1007 |
| Claims processing |
This is an optional CLIN. This CLIN must be exercised by the Government prior to the TPA Contractor beginning work.
Description: Includes all tasks in Section 4.6 upon SHCD on 9/15/2026. The first 30 days of performance are during the Dual Operations phase following the Transition-In Period, as described in Section 4.1.4. At the end of the Dual Operations phase, the Sustainment phase will begin as described in Section 4.1.5.
Severability: Severable line item.
Contract type: Firm-fixed-unit-price, to be invoiced monthly in arrears.5
780,400 Medical Claims
| 1008 |
| Data and business information management |
This is an optional CLIN. This CLIN must be exercised by the Government prior to the TPA Contractor beginning work.
Description: Includes all tasks in Section 4.7 upon SHCD on 9/15/2026, except Sections 4.7.5 and 4.7.6. The first 30 days of performance are during the Dual Operations phase following the Transition-In Period, as described in Section 4.1.4. At the end of the Dual Operations phase, the Sustainment phase will begin as described in Section 4.1.5.
Severability: Severable line item.
Contract type: Firm-fixed-price. To be invoiced in arrears monthly in twelve equal installments.
12 Months
| 1009 |
| Data and information exchanges, integrity, and governance |
This is an optional CLIN. This CLIN must be exercised by the Government prior to the TPA Contractor beginning work.
Description: Includes Sections 4.7.5 and 4.7.6 upon SHCD on 9/15/2026. The first 30 days of performance are during the Dual Operations phase following the Transition-In Period, as described in Section 4.1.4. At the end of the Dual Operations phase, the Sustainment phase will begin as described in Section 4.1.5.
Severability: Severable line item.
Contract type: Time-and-materials line item.6 Labor to be invoiced in accordance with the labor categories and labor rates in the labor rates table, below.
1 Job
| 1010 |
| Travel |
This is an optional CLIN. This CLIN must be exercised by the Government prior to the TPA Contractor beginning work.
Description: Travel in support of Option Period 1.
Severability: Severable line item.
Contract type: Cost-only. All travel will be reimbursed at-cost in accordance with the Federal Travel Regulation, 41 C.F.R. Subtitle F.
The Contractor shall obtain written approval from the COR prior to undertaking any travel.
1 Job
2 To develop the maximum quantity of 9,500 enrollment applications, the Government used its projection for the estimated number of enrollment applications anticipated during this option period. This line item is to be invoiced monthly in arrears for the number of enrollment applications finalized in a given month as of the last day of such month. A finalized enrollment application is defined as an enrollment application submitted by the Contractor to the World Trade Center Health Program (the “Program”) that has sufficient information for the Program to make an enrollment eligibility decision (e.g., Enroll, Deny, Defer). The determination of whether there is sufficient information is made by the Program and is based on the enrollment eligibility criteria described in the Program Administrative Manual, which is incorporated by reference herein as if fully set forth herein. The Program Administrative Manual is available at https://www.cdc.gov/wtc/ppm.html or any successor website. Enrollment applications that are determined by the Program to be incomplete (i.e., placed on Suspend) or duplicates of another enrollment application for the same unique individual are not considered finalized.
The Contractor is required to finalize up to the maximum quantity of 9,500 enrollment applications during the 12-month period of performance of this line item. The Contractor shall not perform above this maximum quantity. The Contractor shall notify the Government if and once it has reason to believe that the total number of enrollment applications that are to be invoiced under this line item in the next succeeding 30 days is expected to exceed 85 percent of the maximum quantity of this line item, or 8,075 enrollment applications. Any increase in the maximum quantity shall only be by mutual written agreement of the Contractor and Government Contracting Officer. See the clause in Section C24, Changes in the maximum quantity or minimum guarantee for firm-fixed-unit-price services.
The minimum guarantee is 6,500 enrollment applications. The minimum guarantee is defined both by the number of finalized enrollment applications (as such term is defined above) and the number of enrollment applications received by the Contractor but not yet finalized during the 12-month period of performance of this line item. An enrollment application that is received by the Contractor but not yet finalized means (1) an application submitted online and received in the Centralized Accessible Real-time Enterprise (CARE) Portal but does not have sufficient information for the Program to make an enrollment eligibility decision or has not yet been submitted to the Program, or (2) an application submitted through the Mail/Document Center that the Contractor has entered into the CARE Portal but does not have sufficient information for the Program to make an enrollment eligibility decision or has not yet been submitted to the Program. The Contractor is not paid for enrollment applications that are received by the Contractor but not yet finalized. Whether the minimum guarantee has been met will be determined by the Program using the following two-step procedure:
1. If the Contractor has finalized 6,500 or more enrollment applications during the 12-month period of performance of this line item, the minimum guarantee has been met.
2. If the Contractor has finalized fewer than 6,500 enrollment applications during the 12-month period of performance of this line item, the number of enrollment applications received by the Contractor but not yet finalized during the 12-month period of performance of this line item will then be added to the number of finalized enrollment applications during the 12-month period of performance of this line item.
a. If the total of finalized enrollment applications plus received-but-not-yet-finalized enrollment applications is 6,500 or more enrollment applications during the 12-month period of performance of this line item, the minimum guarantee has been met.
b. If the total of finalized enrollment applications plus received-but-not-yet-finalized enrollment applications is fewer than 6,500 enrollment applications during the 12-month period of performance of this line item, the Contractor is entitled to submit an invoice for any additional units (enrollment applications) adding up to the minimum guarantee of 6,500 enrollment applications.
Any invoice for additional units the Contractor is entitled to submit to meet the minimum guarantee, if any, shall be determined by the Program and submitted by the Contractor after the 12-month period of performance of this line item is complete.
For example, assuming that the unit price per enrollment application is $5.00:
· If the Contractor finalizes 8,000 enrollment applications during the 12-month period of performance of this line item, the minimum guarantee of 6,500 enrollment applications has been met and the Contractor is not entitled to any further compensation. The Contractor would be paid the unit price of $5.00 multiplied by 8,000 finalized enrollment applications, or $40,000.00.
· If the Contractor finalizes 6,000 enrollment applications during the 12-month period of performance of this line item, the Contractor would be paid the unit price of $5.00 multiplied by the 6,000 finalized enrollment applications, or $30,000.00. Assume further that 1,000 enrollment applications were received by the Contractor but not yet finalized during the 12-month period of performance of this line item. The total of finalized (6,000) plus received-but-not-yet-finalized (1,000) enrollment applications is 7,000. The minimum guarantee of 6,500 enrollment applications has been met and the Contractor is not entitled to any further compensation beyond the $30,000.00.
· If the Contractor finalizes 6,000 enrollment applications during the 12-month period of performance of this line item, the Contractor would be paid the unit price of $5.00 multiplied by the 6,000 finalized enrollment applications, or $30,000.00. Assume further that 200 enrollment applications were received by the Contractor but not yet finalized during the 12-month period of performance of this line item. The total of finalized (6,000) plus received-but-not-yet-finalized (200) enrollment applications is 6,200. The minimum guarantee of 6,500 enrollment applications has not been met. The Contractor is entitled to submit an invoice for 300 additional units (enrollment applications) to meet the 6,500 minimum guarantee (6,500 – 6,200). At the end of the 12-month period of performance, the Contractor would submit an invoice for 300 additional enrollment applications and be paid the unit price of $5.00 multiplied by 300 enrollment applications, or $1,500.00. The Contractor’s total compensation for this line item would be $31,500.00 ($30,000.00 for the 6,000 finalized enrollment applications plus the additional $1,500.00).
Additionally, see the clause in Section C24, Changes in the maximum quantity or minimum guarantee for firm-fixed-unit-price services, regarding changes to the minimum guarantee.
3 To develop the maximum quantity of 1,831,200 units for the year, the Government multiplied the estimated average number of members anticipated to be eligible for benefits during this option period by 12 months (152,600 members * 12 months = 1,831,200 per member per month [PMPM] units). This PMPM compensation arrangement establishes a fixed unit price to be invoiced monthly in arrears for each member eligible for benefits as of the close of business on the last day of the month. The number of members eligible for benefits is defined as the number of unique individuals who are currently enrolled in the Program, meaning that they have not disenrolled from the Program and are not deceased. For example, if the number of members eligible for benefits as of the close of business on the last day of the month is 150,000 members, the Contractor would submit an invoice for 150,000 units for that month. If the number of members eligible for benefits as of the close of business on the last day of the month remained at 150,000 members for each month of the year, the Contractor would have cumulatively billed for 1,800,000 units for the year (150,000 members * 12 months = 1,800,000 PMPM units).
The Contractor is required to perform up to the maximum quantity of 1,831,200 units during the 12-month period of performance of this line item. The Contractor shall not perform above this maximum quantity. The Contractor shall notify the Government if and once it has reason to believe that the total number of units that are to be invoiced under this line item in the next succeeding 30 days is expected to exceed 85 percent of the maximum quantity of this line item, or 1,556,520 units. Any increase in the maximum quantity shall only be by mutual written agreement of the Contractor and Government Contracting Officer. See the clause in Section C24, Changes in the maximum quantity or minimum guarantee for firm-fixed-unit-price services.
The minimum guarantee is 1,591,200 units during the 12-month period of performance of this line item. This minimum guarantee was developed by multiplying the estimated minimum average number of members anticipated to be eligible for benefits during this option period by 12 months (132,600 members * 12 months = 1,591,200 PMPM units). To the extent that fewer than 1,591,200 units have been invoiced at the end of the 12-month period of performance of this line item, the Contractor is entitled to submit an invoice for any additional units adding up to the minimum guarantee.
For example, assuming that the unit price is $2.00 PMPM:
· At the end of the 12-month period of performance of this line item, there were 1,600,000 units invoiced, and the Contractor was paid $3,200,000.00. The minimum guarantee of 1,591,200 units has been met and the Contractor is not entitled to any further compensation beyond the $3,200,000.00.
· At the end of the 12-month period of performance of this line item, there were 1,500,000 units invoiced, and the Contractor was paid $3,000,000.00. The minimum guarantee of 1,591,200 units has not been met. The Contractor is entitled to submit an invoice for an additional 91,200 units to meet the 1,591,200 unit minimum guarantee. At the end of the 12-month period of performance, the Contractor would submit an invoice for 91,200 additional units and be paid $182,400.00, for a total compensation of $3,182,400.00 for the period of performance of this line item.
Any invoice for additional units the Contractor is entitled to submit to meet the minimum guarantee, if any, shall be determined by the Program and submitted by the Contractor after the 12-month period of performance of this line item is complete.
Additionally, see the clause in Section C24, Changes in the maximum quantity or minimum guarantee for firm-fixed-unit-price services, regarding changes to the minimum guarantee.
4 To develop the maximum quantity of 1,044,000 units for the year, the Government multiplied the estimated average number of active members anticipated during this option period by 12 months (87,000 members * 12 months = 1,044,000 PMPM units). This PMPM compensation arrangement establishes a fixed unit price to be invoiced monthly in arrears for each active member as of the close of business on the last day of the month. The number of active members is defined as the number of unique members who have demonstrated participation in the Program, as evidenced by the Contractor’s receipt of at least one medical (to include dental) claim for WTC-related services in the prior 18 months as of the last day of the month. For example: At the close of business on December 31, 2025, the number of active members would equal the number of members for whom the Contractor has received at least one medical claim for WTC-related services in the period of time starting on July 1, 2024, and ending on December 31, 2025 (18 total months). If the number of active members as of the close of business on the last day of the month is 75,000 members, for example, the Contractor would submit an invoice for 75,000 units for that month. If the number of active members as of the close of business on the last day of the month remained at 75,000 members for each month of the year, the Contractor would have cumulatively billed for 900,000 units for the year (75,000 members * 12 months = 900,000 PMPM units).
The Contractor is required to perform up to the maximum quantity of 1,044,000 units during the 12-month period of performance of this line item. The Contractor shall not perform above this maximum quantity. The Contractor shall notify the Government if and once it has reason to believe that the total number of units that are to be invoiced under this line item in the next succeeding 30 days is expected to exceed 85 percent of the maximum quantity of this line item, or 887,400 units. Any increase in the maximum quantity shall only be by mutual written agreement of the Contractor and Government Contracting Officer. See the clause in Section C24, Changes in the maximum quantity or minimum guarantee for firm-fixed-unit-price services.
The minimum guarantee is 775,200 units during the 12-month period of performance of this line item. This minimum guarantee was developed by multiplying the estimated minimum average number of active members anticipated during this option period by 12 months (64,600 members * 12 months = 775,200 PMPM units). To the extent that fewer than 775,200 units have been invoiced at the end of the 12-month period of performance of this line item, the Contractor is entitled to submit an invoice for any additional units adding up to the minimum guarantee.
For example, assuming that the unit price is $2.00 PMPM:
· At the end of the 12-month period of performance of this line item, there were 800,000 units invoiced, and the Contractor was paid $1,600,000.00. The minimum guarantee of 775,200 units has been met and the Contractor is not entitled to any further compensation beyond the $1,600,000.00.
· At the end of the 12-month period of performance of this line item, there were 700,000 units invoiced, and the Contractor was paid $1,400,000.00. The minimum guarantee of 775,200 units has not been met. The Contractor is entitled to submit an invoice for an additional 75,200 units to meet the 775,200 unit minimum guarantee. At the end of the 12-month period of performance, the Contractor would submit an invoice for 75,200 additional units and be paid $150,400.00, for a total compensation of $1,550,400.00 for the period of performance of this line item.
Any invoice for additional units the Contractor is entitled to submit to meet the minimum guarantee, if any, shall be determined by the Program and submitted by the Contractor after the 12-month period of performance of this line item is complete.
Additionally, see the clause in Section C24, Changes in the maximum quantity or minimum guarantee for firm-fixed-unit-price services, regarding changes to the minimum guarantee.
5 To develop the maximum quantity of 780,400 medical (to include dental) claims, the Government used its projection of estimated medical claims anticipated during this option period. This line item is to be invoiced monthly in arrears for the number of finalized medical claims sent through electronic data interchange (EDI) to the Centers for Medicare & Medicaid Services (CMS), or a designated contractor of CMS, in a given month as of the last day of such month. A finalized medical claim sent through EDI is defined as a medical claim submitted by a provider, including a corrected claim or claim appeal, that has completed adjudication (approved or denied) and has been sent to CMS or a designated CMS contractor for issuance of remittance advice (and, if approved, also the issuance of payment). This definition excludes claims that are reprocessed by the TPA Contractor solely as a result of an act, omission, or error of the TPA Contractor in processing the same claim previously.
The Contractor is required to finalize up to the maximum quantity of 780,400 medical claims during the 12-month period of performance of this line item. The Contractor shall not perform above this maximum quantity. The Contractor shall notify the Government if and once it has reason to believe that the total number of medical claims that are to be invoiced under this line item in the next succeeding 30 days is expected to exceed 85 percent of the maximum quantity of this line item, or 663,340 medical claims. Any increase in the maximum quantity shall only be by mutual written agreement of the Contractor and Government Contracting Officer. See the clause in Section C24, Changes in the maximum quantity or minimum guarantee for firm-fixed-unit-price services.
The minimum guarantee is 601,600 finalized medical claims during the 12-month period of performance of this line item. To the extent that fewer than 601,600 finalized medical claims have been invoiced at the end of the 12-month period of performance of this line item, the Contractor is entitled to submit an invoice for any additional units (medical claims) adding up to the minimum guarantee.
For example, assuming the unit price is $2.00 per finalized medical claim:
· At the end of the 12-month period of performance of this line item, there were 700,000 finalized medical claims invoiced, and the Contractor was paid $1,400,000.00. The minimum guarantee of 601,600 finalized medical claims has been met and the Contractor is not entitled to any further compensation beyond the $1,400,000.00.
· At the end of the 12-month period of performance of this line item, there were 600,000 finalized medical claims invoiced, and the Contractor was paid $1,200,000.00. The minimum guarantee of 601,600 finalized medical claims has not been met, and the Contractor is entitled to submit an invoice for an additional 1,600 medical claims to meet the 601,600 minimum guarantee. At the end of the 12-month period of performance, the Contractor would submit an invoice for 1,600 additional medical claims and be paid $3,200.00, for a total of $1,203,200.00 for the period of performance of this line item.
Any invoice for additional units the Contractor is entitled to submit to meet the minimum guarantee, if any, shall be determined by the Program and submitted by the Contractor after the 12-month period of performance of this line item is complete.
Additionally, see the clause in Section C24, Changes in the maximum quantity or minimum guarantee for firm-fixed-unit-price services, regarding changes to the minimum guarantee.
6 This CLIN may be converted to a firm-fixed-price CLIN through mutual written agreement of the Contractor and Government Contracting Officer. See the contract type conversion clause in Section C23.
Option Period 2 (9/15/2027 – 9/14/2028) Items:
| ITEM |
| SUPPLIES / SERVICES |
| QTY / UNIT |
| UNIT PRICE |
| EXTENDED PRICE |
| 2001 |
| Contract management and regulatory compliance |
This is an optional CLIN. This CLIN must be exercised by the Government prior to the TPA Contractor beginning work.
Description: Includes all tasks in Sections 4.2 and 4.8 during the Sustainment phase.
Severability: Severable line item.
Contract type: Firm-fixed-price. To be invoiced in arrears monthly in twelve equal installments.
Period of performance: 9/15/2027 – 9/14/2028.
12 Months
| 2002 |
| Member services: enrollment application processing |
This is an optional CLIN. This CLIN must be exercised by the Government prior to the TPA Contractor beginning work.
Description: Includes Section 4.3.1 during the Sustainment phase.
Severability: Severable line item.
Contract type: Firm-fixed-unit-price, to be invoiced monthly in arrears.7
9,500 Enrollment Applications
| 2003 |
| Member services: existing members |
This is an optional CLIN. This CLIN must be exercised by the Government prior to the TPA Contractor beginning work.
Description: Includes all tasks in Section 4.3 during the Sustainment phase, except Section 4.3.1.
Severability: Severable line item.
Contract type: Firm-fixed-unit-price, to be invoiced monthly in arrears.8
Period of performance: 9/15/2027 – 9/14/2028.
1,918,800
| 2004 |
| Provider network management |
This is an optional CLIN. This CLIN must be exercised by the Government prior to the TPA Contractor beginning work.
Description: Includes all tasks in Section 4.4 during the Sustainment phase, except NYMA EPN adoption under Section 4.4.1; initial NPN network development before SHCD under Section 4.4.2; and initial provider enrollment and credentialing under Section 4.4.3, all of which are performed during the Transition-In Period.
Severability: Severable line item.
Contract type: Firm-fixed-price. To be invoiced in arrears monthly in twelve equal installments.
12 Months
| 2005 |
| Medical benefits administration and policy |
This is an optional CLIN. This CLIN must be exercised by the Government prior to the TPA Contractor beginning work.
Description: Includes all tasks in Section 4.5 during the Sustainment phase, except Section 4.5.2.
Severability: Severable line item.
Contract type: Firm-fixed-price. To be invoiced in arrears monthly in twelve equal installments.
12 Months
| 2006 |
| Utilization management |
This is an optional CLIN. This CLIN must be exercised by the Government prior to the TPA Contractor beginning work.
Description: Includes Section 4.5.2 during the Sustainment phase.
Severability: Severable line item.
Contract type: Firm-fixed-unit-price, to be invoiced monthly in arrears.9
Period of performance: 9/15/2027 – 9/14/2028.
1,094,400
| 2007 |
| Claims processing |
This is an optional CLIN. This CLIN must be exercised by the Government prior to the TPA Contractor beginning work.
Description: Includes all tasks in Section 4.6 during the Sustainment phase.
Severability: Severable line item.
Contract type: Firm-fixed-unit-price, to be invoiced monthly in arrears.10
814,500 Medical Claims
| 2008 |
| Data and business information management |
This is an optional CLIN. This CLIN must be exercised by the Government prior to the TPA Contractor beginning work.
Description: Includes all tasks in Section 4.7 during the Sustainment phase, except Sections 4.7.5 and 4.7.6.
Severability: Severable line item.
Contract type: Firm-fixed-price. To be invoiced in arrears monthly in twelve equal installments.
12 Months
| 2009 |
| Data and information exchanges, integrity, and governance |
This is an optional CLIN. This CLIN must be exercised by the Government prior to the TPA Contractor beginning work.
Description: Includes Sections 4.7.5 and 4.7.6 during the Sustainment phase.
Severability: Severable line item.
Contract type: Time-and-materials line item.11 Labor to be invoiced in accordance with the labor categories and labor rates in the labor rates table, below.
1 Job
| 2010 |
| Travel |
This is an optional CLIN. This CLIN must be exercised by the Government prior to the TPA Contractor beginning work.
Description: Travel in support of Option Period 2.
Severability: Severable line item.
Contract type: Cost-only. All travel will be reimbursed at-cost in accordance with the Federal Travel Regulation, 41 C.F.R. Subtitle F.
The Contractor shall obtain written approval from the COR prior to undertaking any travel.
1 Job
7 To develop the maximum quantity of 9,500 enrollment applications, the Government used its projection for the estimated number of enrollment applications anticipated during this option period. This line item is to be invoiced monthly in arrears for the number of enrollment applications finalized in a given month as of the last day of such month. A finalized enrollment application is defined as an enrollment application submitted by the Contractor to the Program that has sufficient information for the Program to make an enrollment eligibility decision (e.g., Enroll, Deny, Defer). The determination of whether there is sufficient information is made by the Program and is based on the enrollment eligibility criteria described in the Program Administrative Manual, which is incorporated by reference herein as if fully set forth herein. The Program Administrative Manual is available at https://www.cdc.gov/wtc/ppm.html or any successor website. Enrollment applications that are determined by the Program to be incomplete (i.e., placed on Suspend) or duplicates of another enrollment application for the same unique individual are not considered finalized.
The Contractor is required to finalize up to the maximum quantity of 9,500 enrollment applications during the 12-month period of performance of this line item. The Contractor shall not perform above this maximum quantity. The Contractor shall notify the Government if and once it has reason to believe that the total number of enrollment applications that are to be invoiced under this line item in the next succeeding 30 days is expected to exceed 85 percent of the maximum quantity of this line item, or 8,075 enrollment applications. Any increase in the maximum quantity shall only be by mutual written agreement of the Contractor and Government Contracting Officer. See the clause in Section C24, Changes in the maximum quantity or minimum guarantee for firm-fixed-unit-price services.
The minimum guarantee is 6,500 enrollment applications. The minimum guarantee is defined both by the number of finalized enrollment applications (as such term is defined above) and the number of enrollment applications received by the Contractor but not yet finalized during the 12-month period of performance of this line item. An enrollment application that is received by the Contractor but not yet finalized means (1) an application submitted online and received in the Centralized Accessible Real-time Enterprise (CARE) Portal but does not have sufficient information for the Program to make an enrollment eligibility decision or has not yet been submitted to the Program, or (2) an application submitted through the Mail/Document Center that the Contractor has entered into the CARE Portal but does not have sufficient information for the Program to make an enrollment eligibility decision or has not yet been submitted to the Program. The Contractor is not paid for enrollment applications that are received by the Contractor but not yet finalized. Whether the minimum guarantee has been met will be determined, by the Program, using the following two-step procedure:
1. If the Contractor has finalized 6,500 or more enrollment applications during the 12-month period of performance of this line item, the minimum guarantee has been met.
2. If the Contractor has finalized fewer than 6,500 enrollment applications during the 12-month period of performance of this line item, the number of enrollment applications received by the Contractor but not yet finalized during the 12-month period of performance of this line item will then be added to the number of finalized enrollment applications during the 12-month period of performance of this line item.
a. If the total of finalized enrollment applications plus received-but-not-yet-finalized enrollment applications is 6,500 or more enrollment applications during the 12-month period of performance of this line item, the minimum guarantee has been met.
b. If the total of finalized enrollment applications plus received-but-not-yet-finalized enrollment applications is fewer than 6,500 enrollment applications during the 12-month period of performance of this line item, the Contractor is entitled to submit an invoice for any additional units (enrollment applications) adding up to the minimum guarantee of 6,500 enrollment applications.
Any invoice for additional units the Contractor is entitled to submit to meet the minimum guarantee, if any, shall be determined by the Program and submitted by the Contractor after the 12-month period of performance of this line item is complete.
For example, assuming that the unit price per enrollment application is $5.00:
· If the Contractor finalizes 8,000 enrollment applications during the 12-month period of performance of this line item, the minimum guarantee of 6,500 enrollment applications has been met and the Contractor is not entitled to any further compensation. The Contractor would be paid the unit price of $5.00 multiplied by 8,000 finalized enrollment applications, or $40,000.00.
· If the Contractor finalizes 6,000 enrollment applications during the 12-month period of performance of this line item, the Contractor would be paid the unit price of $5.00 multiplied by the 6,000 finalized enrollment applications, or $30,000.00. Assume further that 1,000 enrollment applications were received by the Contractor but not yet finalized during the 12-month period of performance of this line item. The total of finalized (6,000) plus received-but-not-yet-finalized (1,000) enrollment applications is 7,000. The minimum guarantee of 6,500 enrollment applications has been met and the Contractor is not entitled to any further compensation beyond the $30,000.00.
· If the Contractor finalizes 6,000 enrollment applications during the 12-month period of performance of this line item, the Contractor would be paid the unit price of $5.00 multiplied by the 6,000 finalized enrollment applications, or $30,000.00. Assume further that 200 enrollment applications were received by the Contractor but not yet finalized during the 12-month period of performance of this line item. The total of finalized (6,000) plus received-but-not-yet-finalized (200) enrollment applications is 6,200. The minimum guarantee of 6,500 enrollment applications has not been met. The Contractor is entitled to submit an invoice for 300 additional units (enrollment applications) to meet the 6,500 minimum guarantee (6,500 – 6,200). At the end of the 12-month period of performance, the Contractor would submit an invoice for 300 additional enrollment applications and be paid the unit price of $5.00 multiplied by 300 enrollment applications, or $1,500.00. The Contractor’s total compensation for this line item would be $31,500.00 ($30,000.00 for the 6,000 finalized enrollment applications plus the additional $1,500.00).
Additionally, see the clause in Section C24, Changes in the maximum quantity or minimum guarantee for firm-fixed-unit-price services, regarding changes to the minimum guarantee.
8 To develop the maximum quantity of 1,918,800 units for the year, the Government multiplied the estimated average number of members anticipated to be eligible for benefits during this option period by 12 months (159,900 members * 12 months = 1,918,800 PMPM units). This PMPM compensation arrangement establishes a fixed unit price to be invoiced monthly in arrears for each member eligible for benefits as of the close of business on the last day of the month. The number of members eligible for benefits is defined as the number of unique individuals who are currently enrolled in the Program, meaning that they have not disenrolled from the Program and are not deceased. For example, if the number of members eligible for benefits as of the close of business on the last day of the month is 150,000 members, the Contractor would submit an invoice for 150,000 units for that month. If the number of members eligible for benefits as of the close of business on the last day of the month remained at 150,000 members for each month of the year, the Contractor would have cumulatively billed for 1,800,000 units for the year (150,000 members * 12 months = 1,800,000 PMPM units).
The Contractor is required to perform up to the maximum quantity of 1,918,800 units during the 12-month period of performance of this line item. The Contractor shall not perform above this maximum quantity. The Contractor shall notify the Government if and once it has reason to believe that the total number of units that are to be invoiced under this line item in the next succeeding 30 days is expected to exceed 85 percent of the maximum quantity of this line item, or 1,630,980 units. Any increase in the maximum quantity shall only be by mutual written agreement of the Contractor and Government Contracting Officer. See the clause in Section C24, Changes in the maximum quantity or minimum guarantee for firm-fixed-unit-price services.
The minimum guarantee is 1,653,600 units during the 12-month period of performance of this line item. This minimum guarantee was developed by multiplying the estimated minimum average number of members anticipated to be eligible for benefits during this option period by 12 months (137,800 members * 12 months = 1,653,600 PMPM units). To the extent that fewer than 1,653,600 units have been invoiced at the end of the 12-month period of performance of this line item, the Contractor is entitled to submit an invoice for any additional units adding up to the minimum guarantee.
For example, assuming that the unit price is $2.00 PMPM:
· At the end of the 12-month period of performance of this line item, there were 1,700,000 units invoiced, and the Contractor was paid $3,400,000.00. The minimum guarantee of 1,653,600 units has been met and the Contractor is not entitled to any further compensation beyond the $3,400,000.00.
· At the end of the 12-month period of performance of this line item, there were 1,600,000 units invoiced, and the Contractor was paid $3,200,000.00.
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