TECHNICAL EXHIBIT 2 TRAINING.pdf

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Unarmed Security Guard Protection USCG Sector New Orleans
Solicitation number
70Z02926QNEWO042
Issued by

About this file

This is a Technical Exhibit detailing required training standards for unarmed security guards, likely part of a Performance Work Statement or solicitation for security services at a U.S. Coast Guard facility.

The exhibit specifies mandatory training requirements across eight subject areas, each with minimum hourly requirements and hands-on/practical application percentages. General Job Related Training requires a minimum of nine hours (20 percent hands-on) covering roles and responsibilities, chain of command, company administration, authority and jurisdiction specific to USCG limits, ethics, protection functions, fire protection, post duties, traffic control, and report writing. Human Interaction and Customer Service training requires a minimum of twenty hours (50 percent hands-on) in communications, public relations, and human behavior psychology, emphasizing that guards serve as first-line representatives who spend significant time with the public. Defensive Tactics training requires a minimum of sixty-four hours (80 percent hands-on) with guards required to comply with all applicable Federal, State, and local regulations. Additional required training includes Inspections (twelve hours, 50 percent hands-on) covering screening, identification examination, and vehicle/personnel inspections; Law Enforcement Support (eleven hours, 20 percent hands-on) addressing legal authorities, crimes, search and seizure, detention authority, use of force, and crime scene protection; Communications (six hours, 50 percent hands-on) covering records, reports, and equipment; and Emergency Response (twenty-four hours, 50 percent hands-on) addressing procedures, terrorism and weapons of mass destruction, active shooter response, CPR, and first aid.

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Text version

Technical Exhibit 2

Subject Areas Required Training General Job Related Training

Requires a minimum nine (8) hours of training in the following subjects, with 20 percent hands on and/or practical application in the following subjects:

• Overview of the Roles and Responsibilities of an Unarmed Security

Guard

• Chain of Command (Government and contractor)

• Company/Agency Administrations, and

• Authority and Jurisdiction. Members of the guard force shall be familiar with and comply with the limits of USCG jurisdiction

• Ethics and Professionalism

• Functions of the protection requirements for the locations stated in the

PWS

• Elementary fire protection, including the use or operation of special equipment, such as hand-held fire extinguishers

• Post Duties

• Traffic Control

• Report Writing (Statement writing)

Human Interaction and Customer Service

Requires a minimum of twenty (16) hours of training with 50 percent hands on and/or practical application in the following subjects:

• Principles of Communications,

• Professional Public Relations, and

• Understanding Human Behavior (psychology).

Seasoned Unarmed Security Guards are first-line representative of the agency being protected. Unarmed Security Guards spend the majority of their duty day interacting with public.

Developing human interaction and customer service skills is essential to effective job performance in providing security. Developing these skills will help gain public trust, support, and compliance. Strong conflict management skills can often de-escalate or completely stop a negative situation from occurring.

Strong communication and sound judgment skills can help mitigate potential threats or deter troublemakers, and notify other safety/security team members of a potential problem.

Defensive Tactics Requires a minimum of sixty-four (16) hours of training with 80 percent hands on and/or practical application in the following subjects:

• Defensive Tactics Unarmed Security Guards shall comply with all appropriate Federal, State, and local regulations.

Technical Exhibit 2

Inspections Requires a minimum of twelve (8) hours of training with 50 percent hands on and/or practical application in the following subjects:

• Screener Training, and

• Examining of Identification and Credentials.

• Vehicle Inspections

• Personnel Inspections

Law Enforcement Support

Requires a minimum of eleven (8) hours of training with 20 percent hands on and/or practical application in the following subject:

• The Law, Legal Authorities, Jurisdiction, and Responsibilities

• Crimes and Offenses

• Search and Seizure

• Authority to Detain

• Use of Force

• Crime Scene Protection

• Rules of Evidence

• Crime Detection, Assessment, and Response

Communications Requires a minimum of six (6) hours of training with 50 percent hands on and/or practical application in the following subjects:

• Records, Reports, and Forms;

• Agency Specific Training; and

• Communications Equipment.

Emergency Response

Requires a minimum of twenty-four (16) hours of training with 50 percent hands on and/or practical application in the following subjects:

• General Response Procedures;

• Safety and Fire Prevention;

• Special Situations;

• Terrorism, Anti-Terrorism, and Weapons of Mass Destruction;

• Bomb Threats and Incident;

• Hostage Situations, Sabotage, and Espionage;

• Civil Disturbances;

• Workplace Violence and Active Shooter;

• FPCON system IAW COMDINST M5530.1 (series)

• Random Antiterrorism Measures

• Cardio-pulmonary resuscitation (CPR), First Aid;

• Emergency Communications; and

• Unit Specific Training.

File details come from the government source that posted it. Updated .