Attachment 1- Draft SSD Statement of Work (SOW).pdf

Attachment 1- “DRAFT” Statement of Work

70RWMD19Q00000013 SSD A&AS

DEPARTMENT OF HOMELAND SECURITY (DHS)

STATEMENT OF WORK (SOW)

FOR

Countering Weapons of Mass Destruction Office Systems Support Directorate

Advisory and Assistant Services

1.0 GENERAL

The purpose of this effort is to provide administrative, programmatic, systems engineering, research analysis, test management and scientific support services to the Countering Weapons of Mass Destruction (CWMD) Office in its effort to combat the catastrophic use of a weapon of mass destruction within the United States and its territories. This support includes the assistance required by the federal staff to effectively administer and manage programs and projects as well as to contribute to scientific and engineering assessments of existing and evolving counter- WMD technologies.

1.1 BACKGROUND

Congress passed the “Countering Weapons of Mass Destruction Act of 2018,” which established that CWMD shall be responsible for coordinating with other Federal efforts and developing a strategy and policy for the Department to plan for, detect, and protect against the importation, possession, storage, transportation, development, or use of unauthorized chemical, biological, radiological, or nuclear materials, devices, or agents in the United States and to protect against an attack using such materials, devices, or agents against the people, territory, or interests of the United States.

The CWMD mission is to counter attempts by terrorists or other threat actors to carry out an attack against the United States or its interests using a weapon of mass destruction.

1.2 SCOPE

The scope of this task order encompasses a full range of program management and technical support services to both the CWMD Front Office and Systems Support Directorate (SSD).

Front office scope of effort involves supporting the day-to-day management and execution of the functions of the CWMD front office, ensuring execution complies with DHS/CWMD policies and in support of the Assistant Secretary’s strategic vision, adequate coordination of CWMD issues and matters, and timely completion and execution of assigned tasks.

SSD scope of effort provides effective counter-WMD capabilities for operational partners across the following function areas:

• Research & Development

• Acquisition

• Rapid Capabilities

• Test and Evaluation

• Program Integration

The Contractor shall furnish the necessary personnel, equipment, and materials to provide support for the following areas:

R&D Division CWMD conducts, supports, and coordinates an aggressive research and development (R&D) program to address significant architectural and technical challenges unresolved by current capability on the near horizon. This includes the development of break-through technologies that will have a clear and demonstrable positive impact on the ability to detect WMD threats as well as enhance the forensic examination of pre-detonation materials. These programs partner with industry, national laboratories and academia to improve performance while reducing costs and operational burdens of detectors and sensor systems and strengthen the nuclear forensics capability in technology advancement and expertise development.

Acquisition Division This area involves CBRN acquisition activities required to obtain, test and field systems identified by the Acquisition Directorate as necessary to fill material and non-material gaps in sensor and detection architecture for DHS components.

Rapid Capabilities This area focuses on CBRN efforts to field acquisitions using streamlined acquisition approaches. Worked performed in this area is the same work performed under the acquisition and deployment area except with a more tailored approach with shorter timelines.

Test and Evaluation (T&E) Division CWMD’s research, development, and acquisition process is anchored by rigorous assessments of mission-related technologies as they are developed and deployed. Through the T&E division, these technologies are supported by test and evaluation (T&E) campaigns to characterize, verify, and validate technical performance and assess the operational effectiveness and suitability of technologies under development, as well as that of commercially available systems prior to deployment. Rigorous and scientifically defensible testing requires a team of trained and experienced CBRN subject matter experts, including M&S experts, Human Factors and Reliability engineers, statisticians, analysts, and testers. CWMD utilizes test instrumentation and automated data collection systems to enable its test teams to rapidly verify and validate data, thus ensuring that analysts have quality data sets.

Program Integration The Program Integration and Mission Support Office (PIMSO) is responsible to the acquisition Assistant Director in providing a range of planning, reporting, financial, estimating, analysis, and other integrating activities. It is charged with providing objectivity and fiduciary accountability as the trusted advisor to the agency front office. More specifically, the PIMSO performs acquisition business planning, financial and budget analysis, reporting, scheduling, forecasting, baseline control and integration to aid the acquisition Program Managers (PMs) in program execution and decision-making.

In the execution of these support services, the Contractor shall act only in support of Government personnel. The Contractor shall not act to represent the Government, provide direction to Government personnel or other support Contractors, perform inherently governmental functions and shall not act as a point-of-contact on any Government activities.

1.3 OBJECTIVE

The objective of this SOW is for CWMD to obtain services in support of advisory and assistant services.

1.4 APPLICABLE DOCUMENTS

1.4.1 Compliance Documents

The following documents provide specifications, standards, or guidelines that must be complied with in order to meet the requirements of this task order:

CWMD Solution Development Process Guide 100-CWMD-127550v1.00 dated July 3, CWMD Technical Review Guide 100-CWMD-119560v3.0 dated October 19, 2018

1.4.2 Reference Documents

The following documents may be helpful to the Contractor in performing the work described in this document:

CWMD Risk Issue and Opportunity Management Guide 500-OPP-00002v3.00 dated May 14th, 2018 CWMD Configuration Management Guidance 100-DNDO-127450v1.00 dated December 14th, 2017 CWMD Interface Management Guide 100-DNDO-127670v1.00 dated October 2, 2018

2.0 SPECIFIC REQUIREMENTS/TASKS

2.1 Acquisition and Deployment

2.1.1 Acquisition Program Management

The contractor shall:

• Provide expert advice on innovative acquisition approaches intended to streamline CWMD’s acquisition processes and increase the speed of delivery of capability in the hands of our operational partners that meet mission need.

• Develop various briefings and documents necessary to inform CWMD and/or DHS Component leadership regarding the status of various acquisition programs related to cost, schedule and performance

• Develop training plans and training materials necessary to train field users in the proper use of acquisition systems deployed by the acquisition directorate

• Develop acquisition program baseline documents (e.g., Acquisition Plan, Work Breakdown Schedule, and Integrated Master Schedule) to set program baselines for cost, schedule and performance

• Develop Requests for Information (RFIs) and to be released on FedBizOps

• Analyze the information from an RFI to develop a Market Research Report

• Conduct Privacy Threshold Analysis (PTA) and Privacy Impact Assessments

(PIA) to assist with acquisition of systems

• Develop program strategies to assist with the acquisition of systems and document those strategies (e.g., Program Management Plan (PMP))

• Conduct a 508 analysis to determine accessibility for people with disabilities for acquisition of systems

• Identify and document lessons learned from the acquisition of systems

• Identify scope of acquisition programs and all roles and responsibilities necessary to field systems and document in a program charter

• Assist in tech transfers/transitions from the Research and Development Division to a fielded system through an acquisition

• Support the development of life cycle cost evaluations (LCCE) for systems needed for acquisition programs

• Assist in the development of fiscal year Congressional Justification (CJ) documents in support of the President’s FY budget for CWMD’s BFO

2.1.2 Logistics

• Analyze systems and determine appropriate levels of maintenance strategies required to meet operational goals for a developed system to include performance-based service agreements. The Contractor shall document this in a maintenance plan (e.g., ILSP) for the system being acquired

• Conduct a supportability analysis to determine what resources are needed for the system being acquired to meet operational goals

• Analyze and document all Product Handling Shipping and Transport (PHS&T) needs to meet operational goals for a system being acquired

• Analyze and document support equipment needs to meet operational goals for a system being acquired

• Conduct a sustainment analysis to determine what resources are needed to maintain performance level and duration of operation to meet operational goals for a system being acquired

• Analyze supply chains for a system being acquired and determine risks and response plans and document in a risk management plan

• Document all elements of logistical support required for a system being acquired and document in an Integrated Logistic Support Plan (ILSP)

2.1.3 Site Integration

• Assist the Government in performing site surveys for planned deployments of systems (e.g., Radiation Portal Monitors)

• Assist the Government to analyze and document test and acceptance procedures for site installs of systems

2.1.4 Test and Evaluation Interface

During the acquisition process for CBRN systems, the Test and Evaluation Division provides T&E support to acquisition programs to verify and validate the effectiveness and suitability of CBRN technologies. The contractor shall:

• Support the development and documentation of strategies for test and evaluation of systems being acquired in: test plans, analysis plans, modeling and simulation accreditation plans, independent verification and validation plans, data management plans, and in test and evaluation master plans

• Support developmental and operational test teams in planning, executing and reporting on the performance of CBRN detection equipment

• Support developmental and operational test teams in the preparation of test milestone review meeting, test results presentations and other T&E related meetings and activities, on and off site

• Surge SME and specialty support in areas such as cyber security, machine learning, data analytics, CRBN threat algorithms, and data anomaly detection, human factors and reliability.

2.1.5 Systems Engineering

Successful develop of new systems and proper regression testing for old systems to be updated, requires an effective System Engineering approach. The contractor shall:

• Possess a thorough understanding of how to implement the latest DHS Instruction 102-01-001, Revision 01.1a Acquisition Management Instruction into an acquisition program

• Analyze program requirements and tailor programs to determine appropriate documents and oversight reviews needed for execution of programs

• Develop risk, issue and opportunity plans for the acquisition of systems

• Identify risks, issues and opportunities for programs and document accordingly

• Perform an assessment identifying the likelihood, consequence or benefit of the risk, issue or opportunity

• Contractor shall develop mitigation plans for risks and issues identifying how risks and issues will be managed

• Develop management plans to realize benefits from opportunities that are identified

• Develop Work Breakdown Structures (WBS), Integrated Master Plans (IMS) and resource-loaded integrated master schedules for acquisition programs as well as Test and Evaluation Master Plans (TEMPs)

• Develop configuration management plans identifying how configuration items will be identified and managed for acquisition programs to ensure unauthorized changes are not made to configuration baselines

• Develop interface management plans for the acquisition of systems. Contractor shall analyze systems to determine all interfaces and identify which interfaces are critical. All critical interfaces will be documented in an interface control document. Interface management plans will include strategies to obtain a security authorization decision for information systems

• Derive and decompose system functional requirements to field an acquisition system (e.g., Requirements Traceability Matrix (RTM) develop and analysis)

• Coordinate with Test and Evaluation Division personnel to ensure all requirements are met. For requirements that are determined not to be pursued or modified, the Contractor shall assist in the coordination with end-users to develop and approve waivers, deviations, or modifications for those requirements

• Develop transition plans to obtain acceptance from end-users for low-rate-initial production and full-rate production of acquisition systems

• Develop disposition plans for disposal of systems when end-of-life is reached

• Analyze proposed systems to determine capability of proposed systems to meet end-user requirements

• Prepare submit acquisition artifacts for oversight reviews and shall develop briefings for oversight officials at various reviews identified in tailoring plans

• Support CBRN technical evaluations and report generations as needed for the program execution

• Support defining the regression tests needed to engage with DHS component

Configuration Control Boards (CCB) when processing an engineering change proposal for fielded equipment

2.1.6 Program Integration

The Program Integration and Mission Support Office (PIMSO) is responsible to the acquisition Assistant Director for providing a range of planning, reporting, financial, estimating, analysis, and other integrating activities. It is charged with providing objectivity and fiduciary accountability as the trusted advisor to the agency front office.

More specifically, the PIMSO performs acquisition business planning, financial and budget analysis, reporting, scheduling, forecasting, baseline control and integration to aid the acquisition Program Managers (PMs) in program execution and decision-making. To perform these activities, the contractor shall:

• Perform funds analysis including obligation and expenditure forecasting and propose financial strategies that affect schedules/plans fiscal year phasing based on programmatic analysis

• Support all phases of the Planning, Programming, Budgeting and Execution process, to include budget drills, administering of congressional and CWMD general reductions and advocate for programs through RAP/RAD process

• Perform government cost estimates including but not limited to Life Cycle Cost Estimates, Total Ownership Cost, Cost Effective Analyses, Economic Analyses, and Cost Benefit Analyses

• Maintain current cost estimate and document reasons for changes to estimates as they occur

• Run sensitivity analyses and predicts results given program changes

• Perform business case analyses

• Develop, maintain, and analyze integrated master schedules

• Establish and track metrics to assess schedule integrity and viability that include but are not limited to logic, float, critical path, relationship types, task duration, actuals, slipped and missed tasks

• Identify schedule slips and resource constraints, track metrics against schedule baselines, and provide recommendations to maintain schedule integrity and viability

• Support, as directed, cybersecurity and information technology governance and oversight activities to include acquisition and investment management reviews and reporting.

2.1.7 Rapid Capabilities Acquisition

Contractor shall assist Government program managers to develop and field operational capabilities using streamlines acquisition approaches. Tasks performed under this section are the same tasks as list in paragraph 2.1 except under a more tailored approach with shorter timelines.

2.1.8 Data Management

The acquisition group utilizes a Sharepoint site to create, organize and manage all program acquisition data related for the acquisition of systems. The Contractor shall provide support to update and maintain the knowledge management Sharepoint site.

The acquisition group utilizes an Access database to document and track program risks.

The Contractor shall support to update and maintain the risk management database.

2.2 Testing

2.2.1 Test Process Development and Implementation

The Contractor shall assist in identifying and implementing T&E best practices that will be used to evaluate/assess CBRN technologies, algorithms, cyber resiliency, data analytics and data anomaly detection. The Contractor shall work with the T&E division to adapt both traditional and standards-based T&E practices to support testing of commercially-developed systems. Specifically, the Contractor shall:

• Support the CWMD Operating Instruction 1 (OI-1) (reference (c)) Milestone Review Process and provide recommended enhancements to the T&E process from lessons learned and Government guidance

• Support the development of M&S Verification and Validation processes and the M&S accreditation processes.

• Support the requirements review process to ensure requirements are testable.

• Support and participate in Test Planning Working Groups, meetings, subordinate working groups, and other test-related technical interchange meetings with supporting organizations external to CWMD. Assist in the T&E Data Management

• Provide test documentation peer review support to ensure application of approved test processes, procedures, quality control, and quality assurance.

2.2.2 Test Analysis and Reporting Support

The Contractor shall support the development of system performance analysis documentation for assigned Government tests. Specifically, the Contractor shall:

• Assist in the development of test reports and supporting briefings reflecting system performance analysis results against assigned performance metrics in coordination with the Test Manager, Test Scientist, Test Director and external supporting analysis organizations

• Assist in the development of system performance reports to support key programmatic milestones for CBRN detection system production and deployment decisions

• Support modeling and simulation modifications and enhancements based on analysis and test data

2.2.3 Quality Control

The Contractor shall perform Quality Control on a variety of products for specific test events. Specifically, the Contractor shall:

• Perform Peer Reviews on the technical content of documentation delivered to

CWMD

• Perform Technical Editing to ensure documentation complies with CWMD required formats

2.2.4 Modeling and Analysis Support

The Contractor shall provide modeling, simulation, and analysis in support of the CWMD Model- Test-Model program. Such support may require coordination with the National Labs and other supporting organizations and may directly relate to modeling efforts of various CWMD directorates, as applicable. Modeling efforts will provide support for test design, pre-and post- test analysis, model validation, and modeling of scenarios not related to or addressed in testing to support analysis of performance outside the test space. Modeling and simulation will be used to support test scenario and test objective design. The Contractor shall tailor and utilize modeling and simulation tools and document analysis results. Specifically, the Contractor shall:

• Develop, verify and validate models for CWMD ownership that support technical and operational modeling and of system performance, including radiation transport models, radiological and nuclear (Rad/Nuc) algorithms, operational modeling tools, model standards, and new model applications. T &

E modeling support should be conducted with a goal of increasing coherence and integration with other CWMD detection modeling efforts where possible

• Assist in Field Testing – Assist in any field tests designed to validate model predictions to ensure that test scenarios accurately represent what was modeled

• Predicts System Design Performance – Use detailed models supported by vendor data to predict specific vendor system performance based on initial system designs of interest. Conduct model validation and iterative studies to refine/assess system design/performance objectives

• Perform Test Prediction Analysis – Support field tests configuration design based on model predictions and/or system Requirements to determine test criteria associated with performance thresholds

• Support Algorithm Evaluation – Support algorithm evaluation concepts and procedures with modeling and simulation capabilities

• Provide program integration as appropriate with other CWMD/DHS modeling efforts

• Develop M&S V&V plans and reports and M&S accreditation reports

2.2.5 Test Data Management Support

The Contractor shall provide government approved data management and data collection services. Data collection system (DCS) can be a Contractor acquired commercial off-the-shelf data collection systems, or data collection systems that may be developed by the Contractor or other sources. The DCS must be tailorable/configurable to support the specific data collection and quality control requirements for each test. The Contractor shall also provide coordination support for the related testing activities which may involve personnel from multiple organizations. The Contractor shall demonstrate the ability to collect data per a Technical Demonstration within 45 days of contract award by using either the current Government data collection system or by using the contractor’s own data collection system.

The contractor shall apply systems engineering best practices to the maintenance and operation of the data collection system for CWMD-approved T&E events. Assign personnel, qualified on the applicable data collection system, to work with each test team planning to use the data collection system for a specific test event, as required by CWMD, for the purpose of (1) identifying and clarifying data collection and data verification & validation (V&V) requirements for data collection system usage and (2) advising the test team on the level of effort and schedule required for implementing the requirements.

• Perform the test event development implementations using internal configuration management and software quality assurance practices to limit software defects impacting test team operations or test data quality as required

• Monitor the test event development effort and apprise CWMD of status and risks as required

• Document any changes to the baseline that were implemented for the test event using data collection system change request forms for changes identified and implemented prior to deploying the system and a similar system for changes identified and implemented after deployment as required

• Maintain Information Security Vulnerability Management DHS security updates for the DCS system

• Maintain a DCS asset inventory and monitor loans of equipment assets among the designated DCS asset custodians

• Ensure that data is collected and formatted so that it can be archived in the Government’s archival system.

2.3 Research and Development

2.3.1 Program/Project Management Support Services

In order to fulfill its research mission and objectives, CWMD requires professional program/project management support services to support the conduct of the research and development efforts required to counter WMD threats against the homeland. These services include, but are not limited to, the following areas where specific knowledge and experience are required:

• Providing general program/project management support to federal program and project managers

• Supporting strategic & tactical planning/alignment processes

• Monitoring of performers’ cost, schedule, deliverables, and technical performance

• Coordinating and assisting in program/project reviews and assessments

• Facilitating and participating in technical project teams

• Collaborating and coordinating with other federal partners

• Researches technical issues as required

• Perform program management support duties for basic and applied research programs:

o Assists with project reviews, scheduling, briefs, and generating meeting minutes o Collects and screens project reports; ensures timely posting to project repository, assists with adjudicating late reports, and notifies program managers of potential concerns o Assists in maintaining project repository and updates key parameters for quality data (costs and timelines) o Assists with program tracking, milestones and deliverables

• Perform project management support for developmental research projects:

o Assist with experiment design and planning o Assist with characterization plan definition and development o Assist with data analysis plan definition and development o Assists with testing interactions o Assists with technology transition process, to include budget forecasts and requirements o Assists with system engineering interactions o Assists with program tracking, milestones and deliverables o Collects and screens project reports, ensuring timely posting to project repository, assisting with adjudicating late reports, and notifying federal program managers of potential concerns o Works with federal program managers to assist with the management of the government technical team activities, characterization plan development and definition, analysis plan definition and development as well as technical program oversight

2.3.2 Scientific/Technical Support Services

To fulfill its research mission and objectives, CWMD requires professional scientific and technical support services. This support requires a well-demonstrated and documented current knowledge of the concepts and principles of physics, engineering, chemistry and biology as they relate to counter-WMD sensor systems. These services include, but are not limited to, the following areas where specific current technical knowledge and experience are required:

• Development of characterization and data analysis plans

• Scientific and engineering modeling of sensor systems employing new and untested technologies

• Technical analysis and interpretation of complex data sets generated by research and development efforts to enhance detection capabilities (e.g. networked sensors, improved algorithms)

• Support efforts to develop and deploy an information architecture that can flexibly ingest CBRN sensor data and other information streams through a scalable cloud computing infrastructure and performs data analytics to characterize backgrounds, determine patterns, and provide domain awareness

• Support efforts to develop methods that identify anomalies to support targeting and interdiction, and provides appropriate user interfaces as the local, state and Federal levels

• Support efforts to enhance the forensic examination of pre-detonation materials

• Scientific and technical evaluation of the analyzed results from research and development studies

• Generating, editing, and interpreting scientific reports based upon technical results from CWMD research and development efforts

2.3.3 Expert Advisory Support Services – Offsite SME Support

The contractor shall provide offsite subject matter expert (SME) support services for radiological/nuclear research and CBRN development efforts. This support will be provided for the duration of specific programs and projects in the following areas:

• Strategic/Tactical Planning:

o Serve as a technical expert working with the federal staff to assist in development of forward-focused plans

• Solicitation Development and Approval:

o Provide support in addressing any technical questions that arise during the Government’s internal review and approval process to release solicitations involving systems o Provide support in addressing any technical questions that arise once the solicitation is published

• Technical Support of Programs during Post Award:

o Work with the federal staff to provide technical support during the project execution phase of efforts involving CBRN systems o Attend kick-off meetings and program reviews as appropriate o Support program reviews o Review technical reports

• Subject Matter Expertise in Nuclear Forensics-Related Disciplines (to be exercised Option Year 1):

o Provide technical support with expert knowledge of the nuclear fuel cycle, analytical chemistry methods, and chemical engineering inherent in the nuclear forensic characterization of nuclear and radiological materials. Individuals will provide full-time SME support in the form of technical reviews, program planning and execution, statistical analyses and assessments, and technical assistance in oversight of technical nuclear forensics programs.

o Provide SME consultants as members of an expert panel dedicated to nuclear forensics to be available to participate in specific Nuclear Forensics studies (two per CY). Individuals must demonstrate expertise in nuclear forensics-related disciplines and experience in working with expert panels dedicated to nuclear forensics.

The scientific and technical expertise required for the research and development support includes, but is not limited to:

• Nuclear chemistry, physics and engineering

• Chemistry and chemical engineering

• Biology, bioengineering and biomedical engineering

• Nuclear forensics, radiochemistry

• CBRN sensor systems

• Data Analytics

• Anomaly Detection and data mining

2.4 Front Office

Activities include but are not limited to, supporting the day-to-day management and execution of the functions of the CWMD front office in compliance with DHS/CWMD policies and in support of the Assistant Secretary’s strategic vision. Support coordination of CWMD issues and matters and execute and complete assigned tasks.

• Assist CWMD front office in implementing the guidance provided by the DHS Secretary.

• Support CWMD front office with activities to accomplish the assigned CWMD mission, responsibilities, and functions.

• Support CWMD staff functioning and mission execution.

• Develop daily binder with read-aheads and meeting materials in support of front office leadership

• Track and coordinate requests for information

• Review and edit documents in support of front office leadership

• Develop informational materials to inform staff and public of programs and activities

• Support the coordination and integration of CWMD activities across the organization and in support of our partners

• Develop roll-out strategies for major announcements

• Proactively research opportunities for collaboration

• Develop strategic outreach strategies

• Develop metrics for tracking front office actions

• Support federal staff with drafting reading materials and recommendations for executive level presentations.

• Provide overviews to senior-level staff on programmatic and strategic plans, as developed by federal CWMD personnel.

• Review and track SCIF products, such HSDN/JWICS taskers and the S1 daily brief for items of potential interest.

• Track calendar engagements for CWMD senior leadership; support meeting preparation.

• Track actions/tasks to staff to ensure follow-through and completion.

• Gather, analyze, and compose complex technical information.

• Conduct research and ensure the use of proper technical terminology as dictated by CWMD program personnel.

• Translate technical information into clear, readable documents to be used by technical and non-technical personnel.

• Analyze materials for proper format, sentence structure, grammar, logic, continuity, ease of reading, and writing style.

• Select photographs, drawings, sketches, diagrams, and charts to illustrate material.

• Assist in the development of communications materials for publications, internet, strategic initiatives, user manuals, training materials, installation guides, white papers, and reports

• Assist in the development, writing, and editing of functional descriptions, system specifications, special reports, or any other customer deliverables and documents

• Provide technical writing support and translates directions provided on scripted storyboards, and specifications.

• Review documents for technical accuracy in accordance with applicable regulations.

2.5 Surge Support

The dynamic nature of the CWMD mission results in rapidly changing requirements. There may be work surges to support the task areas described in this SOW, as well as new initiatives and changing priorities. The support and expertise needed may change to reflect these changes, and additional resources may be required to assist with these efforts.

2.6 Transition In and Transition Out

2.6.1 The Contractor shall provide transition-in support. The Contractor shall support the knowledge transfer from outgoing Contractors and undertake support of prior and ongoing tasks. The Contractor shall make staff available for hands on facilitation so that the Government may receive continuous services.

2.6.2 The Contractor shall provide transition-out support. The Contractor shall support the knowledge transfer to incoming Contractors which will undertake support of prior and ongoing tasks. The Contractor shall make staff available for the knowledge transfer and hands on facilitation so that the Government may receive continuous services from the incoming Contractors. All documentation produced for the Government in the possession of the Contractor that supports prior and ongoing tasks shall be made available and provided to the incoming Contractor.

3.0 CONTRACTOR PERSONNEL

3.1 QUALIFIED PERSONNEL

The Contractor shall provide qualified personnel to perform all requirements specified in this SOW. Positions identified at (CUST) may be performed at DHS Facilities.

The following labor categories from the Standard Occupational Classification apply to performance at both the contractor site and DHS locations.

Manager, All others 11-9199 Management Analyst 13-1111 senior Management Analyst 13-1111 journeyman Tech writer 27-3042 Training and Development Specialist journeyman 13-1151 Operations Research Analyst 15-2031 SME Cost estimator 13-1051 Logistician entry 13-1081 Logistician journeyman 13-1081 Engineer entry 17-2199 Engineer journeyman 17-2199 Engineer senior 17-2199 Biological Scientist 19-1029 Chemist 19-2031 Nuclear Engineer 17-2161 Physicists 19-2012 Journeyman Physicists 19-2012 Junior Physicists 19-2012 Senior Physicists 19-2012 SME

Biochemists and biophysics 19-1021 Junior Biochemists and biophysics 19-1021 Senior Biochemists and Biophysics 19-1021 SME Information Security Analysts journeyman 15-1212 Information Security Analyst -15-1212/1122 Senior (WL4) Computer Programmers 15-1251 Junior (WL1 Computer Programmers 15-1131 Senior (WL3 Tech Writer 27-3042 (WL-3)

3.2 Continuity of Support

The Contractor shall ensure that the contractually required level of support for this requirement is maintained at all times. The Contractor shall ensure that all contract support personnel are present for all hours of the workday. If for any reason the Contractor staffing levels are not maintained due to vacation, leave, appointments, etc., and replacement personnel will not be provided, the Contractor shall provide e-mail notification to the Contracting Officer’s Representative (COR) prior to employee absence. Otherwise, the Contractor shall provide a fully qualified replacement.

3.3 Key Personnel

There are no positions designated as key for this SOW

3.4 Project Manager

The Contractor shall provide a Project Manager who shall be responsible for all Contractor work performed under this SOW. The Project Manager shall be a single point of contact for the Contracting Officer and the COR. It is anticipated that the Project Manager shall be one of the senior level employees provided by the Contractor for this work effort. The name of the Project Manager, and the name(s) of any alternate(s) who shall act for the Contractor in the absence of the Project Manager, shall be provided to the Government as part of the Contractor's proposal.

During any absence of the Project Manager, only one alternate shall have full authority to act for the Contractor on all matters relating to work performed under this contract. The Project Manager and all designated alternates shall be able to read, write, speak and understand English.

Additionally, the Contractor shall not replace the Project Manager without prior approval from the Contracting Officer.

3.5 Employee Identification

3.5.1 Contractor employees visiting Government facilities shall wear an identification badge that, at a minimum, displays the Contractor name, the employee’s photo, name, clearance-level and badge expiration date. Visiting Contractor employees shall comply with all Government escort rules and requirements. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent and display all identification and visitor badges in plain view above the waist at all times.

3.5.2 Contractor employees working on-site at Government facilities shall wear a Government issued identification badge. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent (in meetings, when answering Government telephones, in e-mail messages, etc.) and display the Government issued badge in plain view above the waist at all times.

3.6 Employee Conduct

Contractor’s employees shall comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, wearing of parts of DHS uniforms, and possession of weapons) when visiting or working at Government facilities. The Contractor shall ensure Contractor employees present a professional appearance at all times and that their conduct shall not reflect discredit on the United States or the Department of Homeland Security. The Project Manager shall ensure Contractor employees understand and abide by Department of Homeland Security established rules, regulations and policies concerning safety and security.

3.7 Removing Employees for Misconduct or Security Reasons

The Government may, at its sole discretion (via the Contracting Officer*), direct the Contractor to remove any Contractor employee from DHS facilities for misconduct or security reasons.

Removal does not relieve the Contractor of the responsibility to continue providing the services required under the contract. The Contracting Officer will provide the Contractor with a written explanation to support any request to remove an employee.

4.0 OTHER APPLICABLE CONDITIONS

4.1 SECURITY

Contractor access to classified information is required under this SOW. The maximum level of classification is Top Secret/SCI. The details will be specified in a Department of Defense (DD) Form 254.

DHS has also determined that performance of this task order requires that the Contractor, sub- Contractor(s) vendor(s), etc. (herein known as Contractor), obtain access to classified National Security Information, Restricted Data, and Formerly Restricted Data (herein known as classified information).

This task order will have varying security requirements. The Contractor shall be required to have personnel with various levels of access including: Suitability, SECRET and TOP SECRET security clearance. A DD Form 254 will be incorporated into the task order to authorize access and generation of classified information up to and including Top Secret, Sensitive Compartmented Information, Restricted Data, and Formerly Restricted Data.

Exception shall be made to Sensitive Compartmented Information, which will only be stored at the Government site. Classified information is Government information which requires protection in accordance with Executive Order 13526, “Classified National Security Information” Executive Order 12829 “National Industrial Security Program” and supplementing directives.

The Contractor will require storage of classified information up to the SECRET level only at the Contractor’s facility.

4.2 PERIOD OF PERFORMANCE

The period of performance for this task order is one (1) 12-month base period with four (4) 12-month option periods, and will include the option to extend services up to six (6) months pursuant to the FAR 52.217-8 clause.

Base Period March 17, 2020 to March 16, 2021 Option Period One March 17, 2021 to March 16, 2022 Option Period Two March 17, 2022 to March 16, 2023 Option Period Three March 17, 2023 to March 16, 2024 Option Period Four March 17, 2024 to March 16, 2025 FAR 52.217-8 Extension March 17, 2025 to September 16, 2025

4.3 PLACE OF PERFORMANCE

Primary place of performance will be a combination of the Contractor’s facility located in the Washington DC metro area and DHS offices located in the Washington DC metropolitan area.

All classified work will be performed at DHS offices located in the Washington DC metropolitan area. The contractor’s facility must be located within fifty (50) miles of the Washington, DC metropolitan area.

Relocation of performance: In the event of an emergency event such as nuclear, biological, chemical, or radiological attack, natural disaster, or health emergency such as a pandemic, the Contractor shall change the location of the critical elements of the contract call performance as directed by the CO. Unless otherwise stated in this task order, the cost impact of such direction, such as the cost of relocation or cost differentials of working in a new location, is not included in the price of this task order and the Government shall provide an equitable adjustment to the contractor per any applicable “Changes” clause or the “Continuation of Essential Contractor Services” clause in the event of such direction.

Contingency Planning: In anticipation of such relocation direction, the Contractor shall establish a contingency plan to accomplish efficient relocation of critical elements of its performance.

The Contractor shall make its best effort to ensure that the contingency plan is consistent with the DHS Continuation of Operations Plan (COOP) provided by DHS. The plan shall identify the elements of call work that are necessary to continue DHS Mission Essential Functions (MEF) identified in the DHS plan. Other work requirements of the SOW call need not be addressed in the plan. The plan shall be provided to the COR sixty (60) days after award of the task order or delivery of the DHS planning document by the Government, whichever is later.

4.4 HOURS OF OPERATION

Contractor employees shall generally perform all work between the hours of 06:00 and 18:00 Eastern Time (ET), Monday through Friday (except Federal holidays). However, there may be occasions when Contractor employees shall be required to work other than normal business hours, including weekends and holidays, to fulfill requirements under this SOW.

4.5 TELEWORK

Contractors may authorize select employees to telework in support of this effort. The Contractor also must submit a corresponding Corporate Telework Plan within 30 days after award. The CO must approve this plan prior to implementation. The proposed authorized telework and corresponding Corporate Telework Plan must conform to the following guidance:

• There will be no regularly-scheduled telework for any contractor employee except as specifically authorized by CWMD/DNDO & CWMD/OHA and the CO to support specific mission requirements.

• Telework may be authorized for days when inclement weather or other unusual circumstances or emergencies cause the Federal Government to close, or to authorize unscheduled telework for Federal employees.

• In all cases, contractor telework will only be authorized in order to provide a benefit to the Federal Government (i.e., telework will not be authorized solely for personal reasons where no benefit to the Federal Government is shown)

• Telework will only be authorized for those labor categories that can demonstrate the ability to perform core functions from a remote location on a temporary or short-term.

• The Contractor’s proposed Statement and approved plans must show how implementing the Plan will not have a negative impact on the work being performed under this effort

• The contractor PM must notify the federal lead 24 hours before a contractor teleworks.

4.6 TRAVEL

Contractor travel shall be required to support this requirement. All travel required by the Government outside the local commuting area(s) will be reimbursed to the Contractor in accordance with the Federal Travel Regulations. The Contractor shall be responsible for obtaining COR approval (electronic mail is acceptable) for all reimbursable travel in advance of each travel event.

4.7 POST AWARD CONFERENCE

The Contractor shall attend a Post Award Conference with the Contracting Officer and the COR no later than 15 business days after the date of award. The purpose of the Post Award Conference, which will be chaired by the Contracting Officer, is to discuss technical and contracting objectives of this task order and review the Contractor's draft project plan. The Post Award Conference will be held at via teleconference.

4.8 PROJECT PLAN

The Contractor shall prepare and provide a Project Management Plan in collaboration with, and to be approved by, the COR. The COR, or an alternate formally designated in writing to the Contractor, is the Government's Representatives who may give technical direction to the Contractor. Direction is defined as that process by which the Contractor receives guidance, instruction or contract clarification as it is related to an element of work solely within the requirements of this SOW. A draft of the plan will be included in the proposal. Draft plan will be reviewed during the kick-off meeting. Final version of the plan shall be due 15 days after the kick off meeting. The plan will contain quality control features such as (but not limited to):

• Program goals, needs, objectives and requirements

• Work breakdown structure

• Technical approaches and alternatives

• Schedule and milestone events, critical path elements

• Organization, staffing and responsibility matrix

• Funds, budget and cost/price control management

• Data management

• Program risk management

• Quality management

• Performance measurements. Performance measurements will include input regarding the performance of the staff, specific measurable, achievable and realistic goals

• Configuration Management

Deliverables:

• Project Management Plan

4.9 BUSINESS CONTINUITY PLAN

The Contractor shall prepare and submit a Business Continuity Plan (BCP) to the Government.

The BCP Plan shall be due 30 business days after the date of award and will be updated on an annual basis. The BCP shall document Contractor plans and procedures to maintain support during an emergency, including natural disasters and acts of terrorism. The BCP, at a minimum, shall include the following:

• A description of the Contractor’s emergency management procedures and policy

• A description of how the Contractor will account for their employees during an emergency

• How the Contractor will communicate with the Government during emergencies

• A list of primary and alternate Contractor points of contact, each with primary and alternate:

• Telephone numbers

• E-mail addresses

4.9.1 Individual BCPs shall be activated immediately after determining that an emergency has occurred, shall be operational within 24 hours of activation or as directed by the Government, and shall be sustainable until the emergency situation is resolved and normal conditions are restored or the contract is terminated, whichever comes first. In case of a life threatening emergency, the COR shall immediately make contact with the Contractor Project Manager to ascertain the status of any Contractor personnel who were located in Government controlled space affected by the emergency. When any disruption of normal, daily operations occur, the Contractor Project Manager and the COR shall promptly open an effective means of communication and verify:

• Key points of contact (Government and contractor)

• Temporary work locations (alternate office spaces, telework, virtual offices, etc.)

• Means of communication available under the circumstances (e.g. email, webmail, telephone, FAX, courier, etc.)

• Essential Contractor work products expected to be continued, by priority

4.9.2 The Government and Contractor Project Manager shall make use of the resources and tools available to continue contracted functions to the maximum extent possible under emergency circumstances. Contractors shall obtain approval from the Contracting Officer prior to incurring costs over and above those allowed for under the terms of this contract. Regardless of contract type, and of work location, Contractors performing work in support of authorized tasks within the scope of their contract shall charge those hours accurately in accordance with the terms of this contract.

4.10 PROGRESS REPORTS

CWMD:

Supplemental financial information shall be provided for each of the invoices submitted by the Contractor to provide backup information and justification for expenses incurred. This shall be reported per program, to include as a minimum labor hours and names of Contractor personnel charging hours, allocated per labor categories. The report shall include current financial data for the invoice submitted, cumulative data and trend data against predetermined cost targets, per program, both in terms of trend to date and estimate at completion of the period of performance. A template is included as an example in Attachment 2.

The Contractor shall request approval from the COR in writing (via e-mail) any changes in Full Time Employee (FTE) levels and/or labor categories for each of the programs, prior to execution.

The Contractor shall notify the COR and PMs in writing (via e-mail) when any particular Program's expenses incurred have reached 70% of the…