National IDS 6.11.2025 2.pdf

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installation of a new IDS for the Riverside Federal Courthouse
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FOR OFFICIAL USE ONLY (FOUO)

For Official Use Only (FOUO) FPS IDS SOW Template 7/20/2024

Federal Protective Service U.S. Department of Homeland Security

STATEMENT OF WORK

for

New Installation of Intrusion Detection System (IDS)

June 11, 2025

Riverside Court House IDS Project

Riverside Federal Courthouse 3420-3470 12th Street Riverside, CA 92501 Building Number: CA6951

RFQ 70RFPW24QW9000004

Amendment 0001

STATEMENT OF WORK

TABLE OF CONTENTS

A. BACKGROUND

B. PURPOSE

B.1 DESCRIPTION OF EXISTING INTRUSION DETECTION SYSTEM (IDS)

B.2 DESCRIPTION OF NEW INTRUSION DETECTION SYSTEM (IDS)

C. SCOPE

C.1 GENERAL

C.2 INSTALLATION REQUIREMENTS

D. SYSTEM/EQUIPMENT SALIENT CHARACTERISTICS AND REQUIREMENTS

D.1 IDS ALARM PANEL

D.2 IDS ALARM KEYPAD

D.3 IDS ALARM DOOR CONTACT

D.4 IDS EXPANSION MODULE

D.5 GLASS BREAK AND/OR SHOCK SENSOR

E. ADDITIONAL PROJECT REQUIREMENTS

E.1 DESIGN STANDARDS

E.2 MATERIALS AND EQUIPMENT

E.3 ELECTRICAL AND CABLING REQUIREMENTS

E.4 FINAL INSPECTION AND ACCEPTANCE

E.5 CLEANLINESS, PROTECTION, AND PATCHING

E.6 WARRANTY AND MAINTENANCE

E.7 SAFETY AND HEALTH

E.8 QUALITY CONTROL PLAN

E.9 TRAINING

E.10 CONFIGURATION MANAGEMENT

E.11 AUDIT AND ACCOUNTABILITY

E.12 ADMINISTRATOR ACCOUNTS

E.13 ENTERPRISE ARCHITECTURE

F. DELIVERABLES

F.1 GENERAL

F.2 REQUEST FOR QUOTATION (RFQ)

F.3 PRE-INSTALLATION DELIVERABLES

F.4 POST-INSTALLATION DELIVERABLES

G. PROJECT ADMINISTRATION

G.1 WORK AUTHORIZATION

G.2 PERIOD OF PERFORMANCE

G.4 CONTACTS

G.5 SPECIAL SCHEDULING REQUIREMENTS

G.6 CONTRACTOR ACCESS AND USE OF PREMISES

G.7 SECURITY REQUIREMENTS

G.8 CONTRACTOR SUITABILITY REQUIREMENTS

G.9 CONTRACTOR EMPLOYEE ACCESS REQUIREMENTS

G.10 GOVERNMENT ACCEPTANCE PERIOD

H. APPLICABLE STANDARDS

H.1 GENERAL

H.2 ACCESSIBILITY REQUIREMENTS (SECTION 508)

H.2.2 SECTION 508 REQUIREMENTS

H.2.3 SECTION 508 REQUIREMENTS FOR TECHNOLOGY PRODUCTS

H.2.4 SECTION 508 DELIVERABLES

H.3 HISTORIC PRESERVATION REQUIREMENTS

I ACCOUNTABLE PROPERTY

I.1 DEFINITIONS

I.2 DELIVERABLES

I.3 PROPERTY ACCOUNTABILITY

I.4 PHYSICAL INVENTORY

I.5 PROPERTY DISPOSAL

I.6 LOST, STOLEN, DAMAGED OR DESTROYED (LDD) PROPERTY

J. INFORMATION TECHNOLOGY SECURITY

J.1 SECURITY CERTIFICATION/ACCREDITATION

J.2 SECURITY REVIEW AND REPORTING

J.3 CONTINUOUS MONITORING

For Official Use Only (FOUO) 3

A. BACKGROUND

A.1 The Federal Protective Service (FPS) is the federal law enforcement agency responsible for the protection and security of federal facilities, employees, and visitors. FPS actively works to reduce security vulnerabilities of federal facilities from criminal, terrorist, accidental, and natural disaster threats to ensure properties remain safe, secure, and available to the American public and employees of the federal Government.

A.2 The following Statement of Work (SOW) and guidelines have been developed by the

Department of Homeland Security (DHS), FPS to mitigate threats and vulnerabilities pertaining to federal buildings and Government leased spaces. The SOW and regulations were developed with the notion that the security posture of each federally owned building or Government leased space is unique.

B. PURPOSE

B.1 Description of Existing Intrusion Detection System (IDS)

There is currently no Existing Intrusion Detection System installed.

B.2 Description of New Intrusion Detection System (IDS)

This SOW is for the purchase and installation of a new standalone, hardwired, Intrusion

Detection System (IDS), main control alarm panel, programable keypads, door contacts, glass break sensors, and all additional equipment and appurtenances necessary for a fully functional IDS, located at the Riverside Federal Courthouse 3420-3470 12th Street Riverside, CA 952501.

B.2.2 New System General Information and Requirements:

It is recommended the system communicate on the existing analog voice transmission, POTS (“Plain Old Telephone Service”) line and use Internet Protocol (IP) connection as the backup means of transmission medium. If the phone line cannot be established or re-established, the system should communicate primarily by IP with a cellular back-up.

Panel communication to the MegaCenter shall be a dedicated alarm circuit, analog for the panel. See IDS device locations in Section C.3.

Alarm control panel shall be Underwriters Laboratories (UL), commercially-grade listed panel from one of the following manufacturers: Bosch/Radionics, or Digital Monitoring Products (DMP).

The alarm control panel and power supply enclosure shall have a tamper switch installed as an individually programmed 24-hour zone.

When setting up internet accounts, it is the responsibility of the customer to ensure the firewall routing through to the respective MegaCenter is completed. The Installer may be required to enter the IP address of the system into the internet communicator to allow initial connection to the alarm system. Packet transmission should be verified on both ends before the account is scheduled. Once account testing has been completed the account must be locked out by the on-site technician before the account is placed online.

For all internet accounts, it is strongly recommended the system have a telephone line for initial set-up, and a telephone or cellular as an alternate back-up, to ensure continuity of service.

When the alarm system is completely installed and programmed to the MegaCenter, the installer shall perform a 100% test of the alarm system. The test shall include all zones connected to the security system and monitored by the MegaCenter. Before initiating any test, the contractor shall contact the MegaCenter prior to testing to coordinate. At the completion of the test, the installer shall contact the MegaCenter to confirm all signals have been received, request a report of the test results, and inform the MegaCenter testing is complete.

Door contacts will be recessed and installed in the latch-side of the door frame. All door contacts shall be installed on the secured side of the door frame.

The IDS shall have sufficient back-up power to operate four hours in standby (non-alarm) and five minutes in alarm mode.

General guidelines that shall be adhered to:

a. All IDS devices shall be supervised.

b. End of line (EOL) resistors for supervision shall be placed at the individual sensor and not in the alarm panel or zone expansion module.

c. Alarm panels shall be in a locked container with a tamper switch.

d. Alarm panels shall be in a secure area that is only accessible to authorized individuals.

Secure area shall be protected by IDS.

e. Each alarm sensor or alarm point shall be wired as its own zone.

f. Double doors or split doors shall be zoned on each leaf, not both doors on one zone.

g. Cross zoning (the requirement of two or more sensors to be activated in a specific amount of time before activating an alarm) shall be avoided.

h. Door contacts shall be installed on the opening side of the door and shall not allow the door to open far enough to allow tampering with the contact inside the door without going into alarm.

i. Security alarm panel devices shall be wired normally closed with EOL resistor in series, unless required for other reasons to be wired normally open. It shall be the responsibility of the contractor to note the change and receive approval from the FPS COR/TPOC/PM prior to making the change.

j. Each area/partition shall have at least one keypad.

C. SCOPE

C.1 General

C.1.1 As part of the pre-bid process, FPS may have a site visit and all interested Contractors are invited to attend. The purpose of the site visit is for Contractors to survey the site and review the requirements of this SOW. A site visit will be scheduled by the Contracting Officer (CO). All questions relevant to this Statement of Work (SOW) shall be submitted in writing to the CO. The Contractor shall not make or assume any changes to this SOW without written approval from the CO.

C.1.2 The Contractor shall be responsible for the removal, inventory, packaging for storage and return of all removed equipment to the FPS Contracting Officer Representative/Technical Point of Contact (COR/TPOC). All currently installed wire, cable, and fiber, which is not designated for reuse, shall be completely removed by the Contractor, and properly disposed of.

C.1.3 The existing IDS system shall remain fully functional and operational to the extent possible during the installation of the new system. The Contractor shall cut over from the existing system to the new system in stages in order to minimize the number and duration of outages. The Contractor shall submit a system cutover plan in accordance with Section F, Deliverables. The cutover plan shall be reviewed and approved in writing by the FPS

COR/TPOC.

C.1.4 The Contractor shall provide, install, and configure the system as described and/or shown herein. The new system shall include all equipment, devices, cabling, connectors, adapters, terminators, and appurtenances to interconnect all equipment and devices installed in accordance with the requirements of this SOW.

C.1.5 The Contractor shall follow all applicable codes in Section H while carrying out the work outlined in this SOW.

C.1.6 The Contractor shall furnish all tools and equipment necessary to complete all work outlined in this SOW. The Contractor is NOT authorized to use Government-owned property, tools, or equipment to complete work in accordance with this SOW, unless otherwise specified.

C.1.7 In the event any operational system or utility, (e.g., fire, IDS, HVAC) is required to be disabled or turned off, a forty-eight (48) hour notice shall be required and approved by the GSA Building Manager, FPS Inspector, and/or FPS COR/TPOC prior to deactivation.

a) The Contractor, prior to departing for the day, shall ensure all system(s) previously disabled or turned off are functioning properly. A basic functional test shall be required to determine proper functionality of the system(s) and should be reported to the FPS COR/TPOC.

b) In the event a system is non-functional once enabled or turned on, it shall be the responsibility of the Contractor, at no additional cost to the Government, to restore the system(s) prior to departure from the site.

c) If the Contractor fails to restore all system(s) before departing, they shall be liable for all costs incurred by the Government to restore system(s) functionality.

C.1.8 All personnel engaged in installation activities pursuant to this SOW shall be licensed by the state, local authority, and/or the city local authority in the required trades or professions which require licensing by such jurisdictions. The type and level of license shall be consistent with requirements of the jurisdictions and work to be performed by this SOW.

C.1.9 Installers shall be trained, certified, and authorized by the manufacturer to install, integrate, test, and commission the system. The Contractor shall provide and submit with their proposal documentation from the manufacturer that they are trained, certified, and authorized to install, integrate, test, and commission the system.

C.1.10 It shall be the sole responsibility of the Contractor to employ personnel licensed and qualified to carry out all tasks outlined in this SOW. At no time during the installation shall the Contractor require Government personnel to complete tasks required to be completed by the Contractor as covered by this SOW.

C.1.11 The Contractor shall be solely responsible for ensuring their employees and subcontractors abide by all requirements of the contract. At all times while work is being performed in accordance with this contract, the Contractor shall have a supervisory representative available to answer questions, resolve issues, supervise company employee(s), and subcontractor(s).

C.1.12 The Contractor shall provide a daily access schedule to coordinate installation activities.

The schedule shall be submitted as part of the project plan.

C.1.13 The Contractor shall maintain a separate set of drawings, schematics, and wiring diagrams of the IDS to be used for creating as-built drawings. This set shall be accurately kept up to date by the Contractor, noting all changes and additions to the IDS and shall be available for the final inspection walkthrough.

C.1.14 The Contractor shall attend installation construction meetings with the FPS COR/TPOC to provide project status updates every week for the duration of the project.

C.1.15 For buildings 45 years of age or older: All repairs, installations and removals are required to follow the Secretary of the Interior’s Standards for Rehabilitation (SOI):

https://www.nps.gov/crps/tps/rehab-guidelines/stand.htm.

https://www.nps.gov/crps/tps/rehab-guidelines/stand.htm

C.1.16 The Contractor must be ISO 9001-2015 Certified and provide their ISO certification with their proposal documentation.

C.1.17 The contractor shall be responsible for estimating cabling and conduit footage.

C.2 Installation Requirements

C.2.1 The Contractor shall install all system components and appurtenances in accordance with manufacturer’s instructions following all applicable local, state, and federal codes and policies. All appurtenances, such as, but not limited to connectors, terminators, and mounting hardware shall be supplied by the Contractor, as well as all adjustments, alignments, programming, and configuration required for a complete and optimal IDS system.

C.2.2 The Contractor, for all equipment/device(s) requiring licensing, shall purchase, install, and license(s) as required by the manufacturer. Documentation of all software and hardware licenses shall be provided to FPS as part of the final system documentation.

C.2.3 All equipment required to be wall-mounted shall be wall-mounted to equipment vendor specifications.

C.2.4 The Contractor shall be responsible for providing the necessary equipment and tools to access all equipment that is not accessible by ladder. The Contractor is accountable for all tools and equipment used during the installation; potentially dangerous items must always remain under the installer's physical control. All tools and equipment, including electronic equipment and computers, are subject to inspection by FPS.

C.2.5 All measurements and equipment locations are approximate and shall be verified by the

Contractor for accuracy and installation feasibility. The Government shall not be held responsible for any error or variation in any measurements or other data listed, nor shall the Contractor, because of an error or variation in any measurement listed, be relieved of the responsibility to carry out the requirements in accordance with the true intent and meaning of the specifications without additional cost to the Government.

C.2.6 Any ceiling tiles damaged by the contractor shall be replaced with like type. All ceiling tiles removed to accommodate installation shall be returned at the end of the workday.

C.2.7 The Contractor shall remove and haul debris from the project site daily and dispose of in a proper, acceptable manner in accordance with all federal, state, and local laws and regulations, off the jobsite property. The debris created from this project shall not be disposed of at the jobsite, in Government dumpsters, or on Government property.

C.2.8 The Contractor shall install and configure the IDS to include edge devices in accordance with manufacturers recommendations and industry best practices for optimal performance.

C.2.9 The Contractor shall verify all IDS edge device locations with the FPS COR/TPOC prior to installation.

C.2.10 When removing the existing edge devices, cabling, and appurtenances the Contractor shall ensure all openings or penetrations are fire rated sealed and/or patched accordingly to protect against weather exposure, unless otherwise designated for reuse. All openings or penetrations that are not designated for reuse shall be sealed and/or patched accordingly to protect against weather exposure at the completion of installation. All penetrations that become exposed to weather during installation shall be protected from exposure throughout the installation period.

C.2.11 Installers shall be trained, certified, and authorized by the Manufacturer to install, integrate, test, and commission the system. The contractor shall provide and submit with their proposal documentation from the manufacture that they are trained, certified, and authorized to install, integrate, test, and commission the system. If documentation is not available, the contractor can substitute by providing with their proposal confirmation on manufacturer letterhead, they are trained, certified, and authorized to install, integrate, test, and commission the system within two years of the submittal date.

C.2.12 At least one factory certified trained technician on the IDS being installed by the contractor must be onsite at all times during the installation. Factory certification must be within the last two years (date of proposal).

C.3 Device Location

C.3.1 The contractor will design build an Intrusion Detection System (IDS) to cover perimeter entry and exit doors and all windows within 16 feet of the ground or other access point.

C.3.2 Intrusion Detection System (IDS) Primary List of Equipment.

One (1) Intrusion detection alarm control panel with enclosure and tamper switch.

One (1) alarm panel will be in the electrical closet on the ground level of the building.

Two (2) keypads.

One (1) keypad in the lobby.

One (1) keypad will be in the USMS Command Room.

Thirteen (13) Zone expanders will be located on the first floor and lower-level electrical closets of building. (Exact location to be determined during walk through with awarded contractor.)

Sixty-four (64) glass break sensors will be located on all first-floor windows and lower-level windows of the building.

Thirty-five (35) surface mounted door contacts will be located on all first floor and ground level perimeter doors of the building.

One (1) overhead door roll up contact on the loading dock roll up door.

One (1) Wired duress button to be located at the loading dock screening station.

C.3.3 Refer to attachment C floor plans for reference.

D. SYSTEM/EQUIPMENT SALIENT CHARACTERISTICS AND

REQUIREMENTS

D.1 IDS Alarm Panel

At a minimum, the IDS alarm panel shall have the following salient characteristics:

a) Flash updateable

b) 32 individual reporting areas, with common areas

c) Up to 16 supervised door access-points and/or keypads

d) Output groups: maximum functionality-minimum programming

e) Up to 502 fully programmable Form C relays

f) Up to 562 two-wire smoke detector or fire initiating zones

g) 10,000 user codes with 99 profiles

h) 12,000 event buffer

i) Up to four independent Shift schedules per area OR use one Shift schedule to control all areas

j) Up to 100 output schedules to control relays and panel outputs

k) Up to 20 holiday dates for shift and output schedules

l) Option user authority to temporarily extend shift schedules

m) Serial 3 digital dialer or CID reporting to multiple receivers

n) Built-in phone line monitor

o) Built-in DB-9 RS-232 or LX-Bus (selectable)

p) Multi-lingual menus available

q) Built-in remote or on-site feature upgrade capability

r) 1.5 Amps 12VDC smoke and auxiliary output with OVC protection

s) 16.5 VAC 50 VA plug-in transformer

t) Multiple on-board status LEDs

D.2 IDS Alarm Keypad

At a minimum, equal or better than the IDS alarm keypad shall have the following salient characteristics:

a) 32-character, Liquid Crystal Display (LCD).

b) Large, backlit Elastomer keyboard.

c) Simple harness connection to 4 wire keypad bus.

d) Suitable for fire and burglary applications.

e) View systems events/user activity through keypad.

f) Systems event shown in plain English.

g) AC power LED and Armed LED.

h) Built-in diagnostics for easy service.

i) Built-in prewarn tone.

j) Panic signal.

k) Display time of day, armed zones, and armed areas.

l) Hardwired connections

D.3 IDS Alarm Door Contact

At a minimum, the IDS alarm door contact shall have the following salient characteristics:

a). Recess mountable where mounting holes already exist.

b). Magnetic contact.

c). Hard wired connections.

d). Compatible with alarm panel and zone expansion equipment.

e). Each door contact will be assigned its own alarm zone. IE: double doors, each door will be assigned an individual zone.

f). EOL resistor will be installed at the detector, not at the alarm panel or zone expander.

D.4 IDS Expansion Module

At a minimum, the IDS expansion module shall have the following salient characteristics:

a). Mountable within an enclosure.

b). Minimally support up to 8 zones.

c). Hard wired connections.

d). Compatible with alarm panel and sensor devices.

D.5 Glass Break and/or Shock Sensor

At a minimum, the glass break shall have the following salient characteristics:

a) Two (2) dip switches to set sensitivity.

b) 25’ maximum omnidirectional range, adjustable range

c) Covers all glass types.

d) Ceiling mountable

e) Hard wired connections

f) Compatible with alarm panel

E. ADDITIONAL PROJECT REQUIREMENTS

E.1 Design Standards

E.1.1 Design Limitations – During design and planning activities, the Contractor shall advise the FPS COR/TPOC of all functional incompatibility issues and/or system interoperability limitations of any equipment to be installed. This shall include, but is not limited to, limitations as a result of insufficient heating, ventilation and HVAC, power, rack, console, and space requirements.

E.1.2 Infrastructure Design – The system design shall include all conduit, junction boxes, cabling, fiber, network topology, system/component grounding, and HVAC and power requirements for the proposed IDS.

E.1.3 Equipment Selection – The Contractor shall use commercial off-the-shelf (COTS) components compatible with the FPS MegaCenter alarm system and approved by the Federal Protective Service in system design.

E.1.4 Backup Power Requirements –All IDS electrical and electronic equipment installed shall be powered from an Uninterruptable Power Supply (UPS). It is expected that all equipment necessary for continuous monitoring, recording, and archiving IDS will be uninterrupted during a power outage. The UPS shall be sized to provide at least four (4) hours1 battery back-up in the event the primary power source is interrupted. The Contractor shall include load calculations with their bid proposal.

E.1.5 Wiring Schematics – The Contractor shall provide complete system design wiring schematic diagrams representing planned device terminations to and between system equipment and components.

E.1.6 Riser Diagrams – The Contractor shall supply a system riser diagram. The diagram shall indicate the location of all associated system components.

E.2 Materials and Equipment

1 ISC RMP Criteria 70 - Provide uninterruptible emergency power to essential electronic security systems for a minimum of four hours.

E.2.1 All system hardware and software components shall be produced by companies normally involved in the production of IDS hardware and software components and approved by FPS. Items of the same type shall be products of a single manufacturer. All material, software, and hardware shall be new, the most current version, and presently being produced.

E.2.2 The Contractor shall provide enclosures as necessary for equipment exposed to weather, potential impact (damage), or tampering.

a) Interior: Enclosures to house equipment in an interior environment shall meet the requirements of NEMA 250, Type 12.

b) Exterior: (Exposed-to-Weather): Enclosures to house equipment in an outdoor environment shall meet the requirements of NEMA 250, Type 4X. All procured and installed equipment must me the requirement the NDAA and TAA Compliancy.

E.2.3 SURVEILLANCE SERVICES OR EQUIPMENT (DEVIATION 20-05) (AUG

2020)

(a) Definitions. As used in this clause.

" Telecommunications equipment produced by Huawei Technologies Company or ZTE Corporation ( or any subsidiary or affiliate of such entities); (2) For the purpose of public safety, security of Government facilities, physical security surveillance of critical infrastructure, and other national security purposes, video surveillance and telecommunications equipment produced by Hytera Communications Corporation, Hangzhou Hikvision Digital Technology Company, or Dahua Technology Company ( or any subsidiary or affiliate of such entities);

(b) Prohibition.

(1) Section 889(a)(l)(A) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 (Pub. L. 115-232) prohibits the head of an executive agency on or after August 13, 2019, from procuring or obtaining, or extending or renewing a contract to procure or obtain, any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system.

The Contractor is prohibited from providing to the Government any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system, unless an exception at paragraph

(c) of this clause applies or the covered telecommunication equipment or services are covered by a waiver described in FAR 4.2104.

(2) Section 889(a)(l)(B) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 (Pub. L. 115-232) prohibits the head of an executive agency on or after August 13, 2020, from entering into a contract, or extending or renewing a contract, with an entity that uses any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system, unless an exception at paragraph (c) of this clause applies or the covered telecommunication equipment or services are covered by a waiver described in FAR 4.2104. This prohibition applies to the use of covered telecommunications equipment or services, regardless of whether that use is in performance of work under a Federal contract.

E.3 Electrical and Cabling Requirements

E.3.1 Wires, cables, and fiber shall meet applicable requirements of NFPA 70 to include NEC method of installation and UL listings for type of equipment selected.

E.3.2 All materials, equipment, components, and devices shall, at a minimum, meet requirements of UL, where UL standards are established, applicable requirements of NFPA 70 and NEC, Grounding and Bonding UL standard 467 (for standard grounding and bonding equipment) to include Section 250.4 (A)(1).

E.3.3 All wire, cable, and fiber runs shall be installed in accordance with all federal, state, and local codes and/or regulations. In the instance there is a conflict between applicable codes and regulations, the most stringent shall apply.

E.3.4 All wire, cable, and fiber runs shall be installed inside conduit and sized according to

NFPA 70 for fill requirements. As an alternative, if allowed by applicable codes and/or regulations, wire, cable, and fiber may be installed utilizing wire molding, cable trays, and inner duct. Industry approved hangers/hooks may be substituted for conduit, if allowed by applicable codes and/or regulations, in the advent wire, cable, and fiber runs are installed above a suspended ceiling. No wire, cable, or fiber shall be left unsupported or hanging across ceiling tiles, HVAC ductwork, sprinkler pipes, water pipes, or other appurtenances previously installed.

E.3.5 All wire, cable, and fiber shall not contain splices between equipment termination points

(homerun to head-end).

E.3.5A All wire, cable, and fiber run outside of secure areas shall be secured against unauthorized access.

E.3.5B Where conduit is installed (to include unsecured areas), a minimum of ¾” shall be used. Installed conduit shall be sized for fill requirements in accordance with the NEC.

E.3.5C All new conduit installed shall use green electrical tape to identify the conduit as FPS security use. All cabling not installed in conduit shall use green electrical tape to identify cabling as FPS security. Green tape shall be used every 20 feet on new cabling and conduit.

E.3.5D All conduit, junction boxes and back boxes shall be concealed within walls, floors, and/or ceilings. In locations where this is not possible, an exception shall be approved by GSA and FPS before installation or conduit, junction boxes, and back boxes.

E.3.5E All conduit infrastructure shall be continuous from the device junction box to the secure security closet of the alarm control panel.

E.3.6 All wire, cable, and fiber shall be clearly labeled at both ends utilizing a permanent type of label using a common labeling convention.

E.3.7 There shall be no crimp type fittings utilized during cable/wire termination unless specified by the equipment manufacturer. All new wire, cable, and fiber shall not contain splices between equipment termination points. If a splice cannot be avoided, it shall be consistent with industry best practices for splicing cable and approved by the FPS.

E.3.8 All equipment connected to AC power shall be protected from surges as described in IEEE C62.41 and IEEE C62.43. Fuses shall not be used for surge protection.

E.3.9 All cable and fiber installed in conduit shall include a pull string for future use. If an existing pull string is used in any location, it shall be replaced with a new one. If fiber is used it will not share conduit with other systems.

E.3.10 All cable and fiber installed in support of this SOW shall be tested and test reports included in the O&M Manual. The test device shall provide an electronic copy of the test results.

E.3.11 All wire, cable, or fiber that is existing and to be reused in support of this SOW shall be tested prior to use. Test report(s) shall be provided with final installation documentation and denoted that wire, cable, or fiber was previously installed.

E.3.12 All Ethernet network cabling shall be CAT 6a metallically shielded cable or multimode fiber optic cable, UL listed for its intended use, e.g., indoor, outdoor, plenum.

E.3.13 All CAT 6a cabling shall be installed in accordance with ANSI/TIA/EIA-568.2-D

Commercial Building Telecommunications Cabling Standard. All cable terminations shall conform to ANSI/TIA/EIA-568.2-D standards. A few key areas of concern, but not all inclusive are:

a) Pair twists shall be maintained as close as possible to the point of termination.

b) Strip back only as much jacket as is required to terminate individual pairs.

c) All four pairs shall be terminated.

d) Pin/Pair assignments shall follow the T568B configuration.

E.4 Final Inspection and Acceptance

E.4.1 Upon completion of the installation the Contractor shall perform a Contractor

Verification Test (CVT) in accordance with approved Performance Verification Test (PVT) procedures to ensure installed system is fully operational. A copy of the test results shall be available for review by the FPS PM/TPOC prior to commencing PVT and final inspection.

E.4.2 The Contractor shall submit, at a minimum 14 business days in advance of PVT, a proposed testing plan to the FPS COR/TPOC. The plan shall include test procedures, actions, and expected results demonstrating system functionality and compliance with this SOW. The test plan shall also include means for documenting test results. The test plan shall be approved by the FPS COR/TPOC prior to the Contractor requesting Final Inspection and PVT.

E.4.3 The Contractor shall notify the FPS COR/TPOC in writing when requesting a date and time for Final Inspection and PVT.

E.4.4 The Contractor shall provide all equipment and manpower necessary to perform Final

Inspection and PVT.

E.4.5 Final Inspection Minimum Requirements a). Review of Redline drawings.

b). Walk-through and inspection of all installed components and workmanship.

c). Conduct PVT in accordance with approved test plan.

d). All equipment default or contractor entered User IDs and passwords shall be relinquished by the Contractor to the Government.

e). In the event a deficiency is found, or a test fails, the Contractor shall have personnel available onsite to resolve the issue so inspection and testing may continue. Once the Contractor deems the issue has been resolved, a re-inspection or re-test shall occur.

f). The Final Inspection and PVT shall be performed during a single site visit.

g). Installation Acceptance by the Government shall be given only after the satisfactory completion of the Final Inspection, PVT, training, and receipt of all required deliverables outlined in this SOW.

E.4.6 MegaCenter Alarm Requirements (MAR) a). Alarm monitoring shall be done by the MegaCenter (MC). The MegaCenter will only accept UL commercially listed panels from Honeywell (Ademco), Bosch (Radionics), DMP. The Contractor shall be a licensed distributor and installer of the system they are installing.

b). The Contractor shall provide the MegaCenter with a complete zone list with alpha descriptions, as outlined in the MegaCenter Alarm Requirements (MAR) – a paper document. The MAR document shall be filled out by the Contractor and submitted to the MegaCenter 48 hours before the scheduled testing of equipment. The MAR document will be provided with the Notice to Proceed.

E.5 Cleanliness, Protection, and Patching

E.5.1 The Contractor shall take necessary precautions to avoid damage to existing items that will remain in place, be reused, or remain the property of the Government. It shall be the sole responsibility of the Contractor to repair or replace damaged items, at no cost to the Government. Contractor shall notify the FPS COR/TPOC of any damage, immediately.

E.5.2 The Contractor shall not disturb existing construction beyond the extent indicated or necessary to fulfill installation requirements. In the event excessive damage is caused, it shall be the sole responsibility of the Contractor to repair damage, at no cost to the Government. Contractor shall notify the FPS COR/TPOC of any damage, immediately.

E.5.3 The Contractor shall provide protective methods to control accumulation and migration of dirt and dust in and around all work areas. Removal of dirt, dust, and debris shall be completed daily and in accordance with all applicable federal, state, and local laws and regulation.

E.5.4 It shall be the sole responsibility of the Contractor to protect all existing building systems and utilities, to include, but not limited to, equipment, cabling, and appurtenances, e.g., fire, VSS, IDS, HVAC, during demolition, installation, and construction. If any system, service, utilities, equipment, or cabling are damaged due to installation construction the Contractor shall repair damage at no cost to the Government.

E.5.5 If necessary, the Contractor shall be responsible for moving furniture and/or equipment to protect it from damage during installation. All items relocated during installation shall be returned to their original location at the completion of work in the area. Any items that are unable to be relocated shall be protected from damage. In the event damage is incurred during this time, it shall be the sole responsibility of the Contractor to replace damaged items without cost to the Government.

E.5.6 The Contractor shall prepare and lay out work in advance. Exercise care when cutting, channeling, chasing, or drilling of floors, walls, partitions, ceilings, or other surfaces as necessary for installation, support, or anchoring of conduit, raceways, and equipment.

E.5.7 The Contractor shall provide a qualified installer to install fire-stopping material to all penetrations and openings created during the installation. All existing penetrations or openings utilized by the contractor during the installation shall have fire-stopping material installed, regardless of if it was previously installed. Fire-stopping shall consist of furnishing and installing tested and listed fire-stop systems, combination of materials, or devices to form an effective barrier against the spread of flame, smoke, and gases, and maintain the integrity of walls, fire resistance rated walls, partitions, floors, and ceiling-floor assemblies, including through-penetrations. Firestop systems shall be UL Fire Resistance listed or FM P7825a approved with ''F" and/or “T” rated to at least be equal to fire-rating of the wall, fire wall, or floor in which penetrated openings are to be protected.

E.5.8 Where removal of equipment or materials leaves holes or damaged surfaces, the

Contractor shall patch the holes and damaged surfaces, as well as paint the surface to match adjacent finished surfaces. Finished surfaces of patched area shall be flush and match the existing adjacent surface as closely as possible. If new work is to be applied to existing area, then removal and patching shall be adequate for installation of new work.

E.6 Warranty and Maintenance

E.6.1 The Contractor shall perform maintenance related tasks, including, asset management and inventory services (provide inventory), preventative maintenance (PM), upgrades and repairs, equipment disposal, integrated support services, and other maintenance and service-related tasks on all FPS Intrusion Detection System (IDS).

E.6.2 The Contractor is responsible for the scheduling and execution of PM on all FPS IDS electronic security equipment and systems.

E.6.3 The Contractor shall warranty all Contractor supplied components, workmanship and/or systems for 12 months from the date of Government acceptance. After the 12-month base warranty period the contractor shall include four (4) one-year option periods for technical services, support, testing, maintenance and repair of the system and components installed in this SOW.

E.6.4 The Contractor shall conduct semi-annual, and annual, PM inspections at the Riverside

Federal Courthouse 3420-3470 12th Street Riverside, CA 952501.The primary purpose of PM is to reduce component down time and optimize the equipment life cycle with timelines shown.

Semi-Annually:

• Complete building perimeter walk test.

• Test operation of all IDS point (motion sensors, door contacts, glass breaks, etc.).

• Test operation of all keypads.

Annually:

• Complete building perimeter walk test.

• Test operation of each IDS point (motion sensors, door contacts, glass breaks, duress, etc.).

• Test operation of each keypad.

• Test Panel back-up battery.

E.6.5 Testing and Maintenance (Semi-Annual and Annual). Prior to testing any IDS equipment, the Contractor shall notify the FPS Technical Point of Contact (FPS/TPOC) and the Denver MegaCenter. The Contractor shall perform on-site functional evaluations of existing security systems at the Riverside Federal Courthouse per manufacturer’s specifications, and if necessary, shall recommend methods of remediation to make the system fully operational per manufacturers and FPS specifications.

E.6.6 The Contractor shall be solely responsible for conducting any repair or replacement work required to maintain the systems in the condition prescribed by the original equipment manufacturers recommended guidelines and/or warranty requirements where the warranty remains in force. The Contractor shall also maintain an incident log as part of the software maintenance program, recording therein all deviations from normative operations, and all corrective actions taken. The incident log shall be submitted to FPS upon detection of anomalies, quarterly, and at the end, of the contract period.

E.6.7 If any components are found to need repair or replacement, the Contractor shall be responsible for following all procedures listed in this SOW. Failure to follow any procedures listed in this SOW shall be done at the Contractor’s risk.

E.6.8 Maintenance shall be performed at building location during each semi-annual and annual visit. Maintenance visits shall be scheduled no less than 180 calendar days apart at any location. Contractor shall replace IDS Battery and/or batteries in duress pendants, or other remote peripheral devices that are part of the system.

E.6.9 Contractor shall test and replace IDS panel backup batteries, as necessary. All new batteries shall be labeled with date of installation. All batteries that are not functioning and those older than four (4) years shall be replaced during scheduled routine maintenance. IDS panel batteries that fail due to lack of preventive maintenance from the Contractor shall be replaced by the Contractor at no cost to the government.

E.6.10 The Contractor shall verify that the wireless devices are operationally functional per the manufacturer’s specifications and interface with the designated security center and perform all functions of which the system was designed and installed. Contractor shall verify alarm interface to the IDS is 100% operational and functional per manufacturer and FPS specifications and automatic camera call-up is functional for all designated IDS alarm points and cameras.

E.6.11 Contractor shall verify that the alarm system communicates with the Denver MegaCenter and that all contacts are reporting a signal as required. The Contractor shall deliver a report describing results of functional tests, diagnostics, and calibrations to FPS/TPOC.

The Contractor shall coordinate systems tests with the respective MegaCenter and shall perform a site visit and complete walk test of the perimeter Intrusion Detection System (if present). Each IDS point shall be operational, and Contractor shall be able to activate each IDS device at the point of protection. If repair or replacement needs are discovered during testing & maintenance, the Contractor shall contact the FPS/TPOC, and only after the FPS/TPOC’s acceptance of the Contractor provided quotation and written approval, shall those repairs or replacements to be completed. The Contractor shall fully complete these repairs & replacements, if possible while on-site.

E.6.12 If the FPS/TPOC determines the delay of the repair or replacement could significantly harm the security posture of the facility, the FPS/TPOC may authorize the repair or replacement as an emergency. The Contractor shall make necessary repairs and/or replacement of equipment upon the approval and funding from FPS. (See Section E.6.21 for Repair and Replacement Procedures).

E.6.13 The Contractor shall perform preventative scheduled maintenance on IDS. The Contractor shall provide a detailed description of all preventative services performed to ensure reliability of the system performance and optimal functionality per manufacturers and FPS specified capabilities. Work includes but not limited to adjustment of sensors and detection devices, cleaning and inspecting wires and terminal points and verification of Data Gathering Panel Programming. This support shall include screen development, report generation, response plan implementation and other such support required for operation.

E.6.14 The Contractor shall provide a Performance Test and Acceptance Plan (PTAP) to the

FPS/TPOC no later than five (5) business days after each preventative maintenance session for review and approval. The plan shall be developed in accordance with all manufacturer specifications and design standards and address all systems and components. The PTAP shall be used to verify the performance of all installed equipment and systems. The plan shall detail the steps the Contractor will use to test the performance of each system and its related components. The plan shall include a system acceptance form designated as a checklist for each of the major subsystems identified by the Contractor and verified by the FPS/TPOC. The acceptance form shall be signed by the FPS COR for the invoice to be paid for the service. Copies of all signed forms shall be given to the FPS/TPOC.

E.6.15 The PTAP shall include at a minimum, the following results: (a) an updated installed equipment list highlighting changes from the most recently approved plan; (b) location of each piece of equipment; (c) equipment to be identified by make and model for IDS components; (d) tests conducted; (e) results of each test; (f) recommendations; (g) date and time of testing; (h) name, position, signature of person conducting testing; (i) status of current equipment, based on a scaled status (1 being poor, 5 being excellent); (j) the exact scaled status is up to the discretion of the Contractor; (k) brief explanation of failures and corrective actions; and (l) notes to include any concerns or upcoming issues.

E.6.16 The Contractor shall install all replacement parts required to maintain, repair, and keep all

IDS systems fully operational and free of deficiencies per the manufacturers and FPS specifications. Additionally, the Contractor may be required to alter, install, interface, improve and/or overhaul equipment, which, when completed, shall modify and/or enhance the aesthetics, operation, performance, reliability, safety etc. of the systems beyond existing levels. No alterations or improvements to equipment shall be done without written authorization from the FPS/TPOC.

E.6.17 For repairs, replacement and/or addition of equipment, the Contractor shall prepare a cost estimate to correct the problem prior to commencing work. This cost estimate shall include costs for parts and materials needed to restore the system. If the cost for the corrective action is equal to or less than $3,500.00, the Contractor shall coordinate with the FPS/TPOC and proceed with the work as a minor repair or replacement; if the cost for corrective action is greater than $3,500.00, the work is considered a major repair or replacement, and advance approval shall be given by the FPS/TPOC prior to the Contractor proceeding with the work. Repair work shall be billed against the appropriate Contract

Line-Item Number (CLIN) and shall not exceed $3,500.00. The Contractor shall notify the FPS/TPOC if at any time that 85% of the dollars for the CLIN have been expended. The Government reserves the right to perform or supplement performance of contract functions with Government personnel or other Contractors for major repairs, replacement and/or if the Government considers the Contractor's estimate to be unreasonable.

E.6.18 If during any 30-calendar day period more than 20% of the installed IDS equipment has been repaired or replaced, FPS reserves the right to disallow any further repairs and will determine the long-term cost effectiveness of any further repairs as opposed to replacing the entire system. If it is determined by the FPS/TPOC that the entire system shall be replaced, the replacement shall be subject to competition. If during any 60-calendar day period more than 40% of the installed IDS equipment has been repaired or replaced, FPS reserves the right to disallow any further repairs and will determine the long-term cost effectiveness of any further repairs as opposed to replacing the entire system. If it is determined by the FPS/TPOC that the entire system shall be replaced, the replacement shall be subject to competition. All replacement units shall be technically equivalent, compatible with the existing system and NDAA compliant. Where applicable, devices shall be configured using Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIG) configurations in accordance with DHS 4300A Sensitive Systems Policy.

E.6.19 In the event any Contractor supplied equipment, component, part fails within the specified warranty period; the Contractor shall immediately replace or repair the item within 24 hours at no additional cost to the Government. If the Contractor is unable to rectify the issue(s) within the allotted time, the Contractor shall be liable for all costs incurred by the Government to correct the issue(s).

E.6.20 The Contractor shall include in the O&M Manual a copy of all manufacturer warranties, terms, and conditions.

E.6.21 Repair or replacement service shall be performed 7 days a week, 24 hours a day. The on-site completion times will be adhered to according to the table below. The repair completion time shall begin when the FPS/TPOC is notified by the Contractor of the need, and the Contractor provided quotation is received and confirmed by the FPS/TPOC. The FPS/TPOC will then either give written or verbal approval of the quotation to the Program Manager to complete the repair or replacement. These response times shall not be deviated from. The responsibility of meeting these response times shall be completely on the Contractor. At no time shall the Contractor wait to complete repairs or replacements for regularly scheduled testing & maintenance periods for the Contractor’s convenience.

The response is dependent on the Facility Security Level (FSL) table below.

FSL Quotation Responses Standard Service

Completion Emergency Service

Completion 1 0-24 hours 72 hours 36 hours 2 0-24 hours 72 hours 36 hours 3 0-12 hours 24 hours 12 hours

4 0-12 hours 24 hours 12 hours

E.6.22 The Contractor shall provide a written quotation for any non-emergent repairs or replacements within twelve (12) hours of notification. After reviewing the Contractor provided quotation, the FPS/TPOC will accept or reject the repair or replacement. The Standard Service Completion time will begin upon acceptance by the FPS/TPOC of the Contractor provided quotation. The same procedures shall be used for an Emergency Service Request as the Standard Service Request. A quotation shall be provided within twelve (12) hours of being notified of the service request. The FPS/TPOC will give authorization to complete the repair or replacement, at the FPS/TPOC’s discretion. If this procedure is not followed, the Contractor shall not receive payment for the repair or replacement. The Emergency Service Completion time will begin upon acceptance by the FPS/TPOC of the Contractor provided quotation.

E.6.23 Delays such as the ordering of replacement equipment that will take longer than the allotted repair completion times shall be communicated to the FPS/TPOC verbally, and in writing.

To accompany this communication shall be the Contractor’s estimated timeframe for deliverables and scheduled plan of actions. The FPS/TPOC shall have the right to approve or disapprove these special considerations.

E.6.24 For the equipment that is outdated and no longer commercially offered, a technically equivalent and compatible piece of equipment shall be…

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