FLETC VSS SOW Federal Protective Service Updated 5-12-2025.pdf

FOR OFFICIAL USE ONLY (FOUO)

For Official Use Only (FOUO)

Federal Protective Service

U.S. Department of Homeland Security

STATEMENT OF WORK

for

Installation of Video Surveillance System (VSS) August 4, 2024

Federal Law Enforcement Training Center (FLETC) Additions and Renovations, Building 36

Glynco, Georgia

STATEMENT OF WORK

TABLE OF CONTENTS

A. BACKGROUND

A.1 FEDERAL PROTECTIVE SERVICE (FPS)……………………………………………… 4

A.2 STATEMENT OF WORK (SOW) ………………………………………………………. 4

B. PURPOSE

B.1 DESCRIPTION OF NEW SYSTEM…………………………………………………………………………… 4

C. SCOPE

C.1 GENERAL

C.2 INSTALLATION REQUIREMENTS

C.3 VIDEO STORAGE REQUIREMENTS

C.4 ROOM MONITORS

C.5 NETWORKING EQUIPMENT

C.6 OPERATING SYSTEMS UPDATES, SERVICE PACKS, AND FIRMWARE

C.7 ATTACHMENTS WITH DEVICE/EQUIPMENT LOCATIONS

D. VIDEO SURVEILLANCE SYSTEMS

D.1 WORKSTATION REQUIREMENTS

D.2 DESCRIPTION OF IP NETWORK VIDEO CAMERAS AND SPECIFICATIONS FOR MINIMUM REQUIREMENTS

D.3 NETWORK MANAGED SWITCH

D.4 ADDITIONAL SYSTEM COMPONENT, SOFTWARE, LOCATION ETC. SPECIFICATIONS

E. ADDITIONAL PROJECT REQUIREMENTS

E.1 DESIGN STANDARDS

E.2 MATERIALS AND EQUIPMENT

E.3 ELECTRICAL AND CABLING REQUIREMENTS

E.4 FINAL INSPECTION AND ACCEPTANCE

E.5 CLEANLINESS, PROTECTION, AND PATCHING

E.6 WARRANTY AND MAINTENANCE

E.7 SAFETY AND HEALTH

E.8 QUALITY CONTROL PLAN

E.9 TRAINING

E.10 CONFIGURATION MANAGEMENT

E.11 COMPONENT/DEVICE CONFIGURATIONS

E.12 NETWORK SETTINGS

E.13 WIRELESS NETWORK SECURITY

E.14 AUDIT AND ACCOUNTABILITY

E.15 IDENTIFICATION AND AUTHENTICATION / ACCESS CONTROL

E.16 DATA PROTECTION

E.17 USER ACCOUNTS

E.18 INCIDENT MANAGEMENT AND DISASTER RECOVERY

E.19 SOFTWARE MAINTENANCE

E.20 ENTERPRISE ARCHITECTURE

F. DELIVERABLES

F.1 GENERAL

F.2 REQUEST FOR QUOTATION (RFQ)

F.3 PRE-INSTALLATION DELIVERABLES

F.4 POST-INSTALLATION DELIVERABLES

G. PROJECT ADMINISTRATION

G.1 WORK AUTHORIZATION

G.2 PERIOD OF PERFORMANCE

G.3 PLACE OF PERFORMANCE…………………………………………………………………………………………...32

G.4 CONTACTS

G.5 SPECIAL SCHEDULING REQUIREMENTS

G.6 CONTRACTOR ACCESS AND USE OF PREMISES

G.7 SECURITY REQUIREMENTS

G.8 CONTRACTOR SUITABILITY REQUIREMENTS

G.9 GOVERNMENT ACCEPTANCE PERIOD ………………………………………………………………………………….35

H. APPLICABLE STANDARDS

H.1 GENERAL

H.2 ACCESSIBILITY REQUIREMENTS (SECTION 508)

I ACCOUNTABLE PROPERTY:

I.1 DEFINITIONS:

I.2 DELIVERABLES:

I.3 INVOICES:

I.4 PROPERTY ACCOUNTABILITY:

I.5 PHYSICAL INVENTORY:

I.6 PROPERTY DISPOSAL:

I.7 LOST, STOLEN, DAMAGED OR DESTROYED (LDD) PROPERTY:

J. INFORMATION TECHNOLOGY SECURITY

J.1 SECURITY CERTIFICATION/ACCREDITATION

J.2 SECURITY REVIEW AND REPORTING

J.3 CONTINUOUS MONITORING

A. BACKGROUND

A.1 The Federal Protective Service (FPS) is the federal law enforcement agency responsible for the protection and security of federal facilities, employees, and visitors. FPS actively works to reduce security vulnerabilities of federal facilities from criminal, terrorist, accidental, and natural disaster threats to ensure properties remain safe, secure, and available to the American public and employees of the federal Government.

A.2 The following Statement of Work (SOW) and guidelines have been developed by the

Department of Homeland Security (DHS), Federal Protective Service (FPS) to mitigate threats and vulnerabilities pertaining to federal buildings and Government leased spaces. The SOW and regulations were developed with the notion that the security posture of each federally owned building or Government leased space is unique.

B. PURPOSE

B.1 Description of New System

B.1.1 This SOW is for the purchase and installation of four (4) new standalone, Video

Surveillance Systems. Video Surveillance Systems VSS Each system should include five (5) fixed cameras, one (1) flat panel monitors, one (1) digital video recorder, one (1) video equipment rack and any additional equipment and appurtenances necessary for a fully functional VSS located at the Federal Law Enforcement Training Center (FLETC) Building 36.

B.1.2 FLETC Building 36 has four (4) screening entrances, each entrance will have its own camera Video Surveillance System (VSS) with their own standalone and will NOT be networked to each other or any other systems.

B.1.3 The VSS camera system will have different brand of make and model at each location, i.e., Bosch, Avigilon, Axis, ViTek to include matching VMS for each system. Each room shall have products from one manufacturer. VSS workstation’s will not be connected to the Internet. See section E (salient characteristics) for all minimum requirements for all equipment. All new equipment that is proposed by the contractor shall be in compliance with section 889 of the 2019 of the NDAA and Trade Agreement Act (TAA) compliant.

B.1.4 DVR

B.1.5 Each screening station will have five f (5) cameras. One overhead camera above the X-ray infeed table and one overhead camera at the X-ray outfeed table, and one camera viewing the handheld metal detector (HHMD) area and one camera viewing the queuing area that will occur on the non-secure side of the WTMD and one camera that views the entire screening area, as shown on drawing attachment A.

B.1.6 Each of the VSS DDVRs shall retain video for a minimum of 10 days with 10% additional storage space for future expansion. Each entrance VSS shall be a standalone system with enough storage for 8 cameras, calculated at full camera resolution, full frame rate, and low compression.

B.1.7 Contractor Furnished Equipment:

ITEMS QTY LOCATION UNIT

Fixed Ceiling Overhead Camera

8 Two at each entrance above the X-ray machine, in rooms:

147, 155, 161, and

167 EA

Fixed camera 4 Handheld Metal

Detector area EA Fixed camera 4 Queuing area EA

Fixed camera 4 Overall screening area EA Camera Mounts 20 At camera locations EA

DVR Workstation

4 In VSS rack – rooms:

147, 155, 161, and

167 EA

Monitor 32-inch 4K - one for each VSS

4 Above racks - rooms:

147, 155, 161, and

167 EA

Full Motion Commercial Monitor Wall Mount – one above each DVR workstation

Above racks - rooms:

147, 155, 161, and

167 EA

Video Rack

4 VSS rack rooms - 147, 155, 161, and

167 EA

Mouse

4 VSS rack rooms - 147, 155, 161, and

167 EA

Keyboard

4 VSS rack rooms -

Workstation

4 VSS rack rooms -

C. SCOPE

C.1 General

C.1.1 As part of the pre-bid process, FPS may have a site visit, and all interested Contractors are invited to attend. The purpose of the site visit is for Contractors to survey the site and review the requirements of this SOW. A site visit will be scheduled by the Contracting Officers (CO). All questions relevant to this SOW shall be submitted in writing to the FPS CO. The Contractor shall not make or assume any changes to this SOW without written approval from the FPS CO.

C.1.2 The Contractor shall provide and install and configure the system as described and/or shown herein. The system shall include all connectors, adapters, terminators, and appurtenances to interconnect all equipment. The Contractor shall also supply all cabling and miscellaneous materials necessary to interconnect all equipment installed in accordance with this SOW.

C.1.4 The Contractor shall follow all applicable codes in Section H while carrying out the work outlined in this SOW.

C.1.5 The Contractor shall furnish all tools and equipment necessary to complete all work outlined in this SOW. The Contractor is NOT authorized to use Government-owned property, tools or equipment to complete work in accordance with this SOW, unless otherwise specified.

C.1.6 In the event any operational system or utility (e.g., fire, IDS, HVAC) is required to be disabled or turned off, forty-eight (48) hour notice shall be required and approved by or FPS COR/TPOC prior to deactivation.

a) The Contractor, prior to departing for the day, shall ensure all system(s) previously disabled or turned off are functioning properly. A basic functional test shall be required to determine proper functionality of the system(s) and should be reported to the FPS COR/TPOC.

b) In the event a system is non-functional once enabled or turned on, it shall be the responsibility of the Contractor, at no additional cost to the Government, to restore the system(s) prior to departure from the site.

c) If the Contractor fails to restore all system(s) before departing, they shall be liable for all costs incurred by the Government to restore system(s) functionality.

C.1.7 All personnel engaged in installation activities pursuant to this SOW shall be licensed by the state, local authority, and/or the city local authority in the required trades or professions which require licensing by such jurisdictions. The type and level of license shall be consistent with requirements of the jurisdictions and work to be performed by this SOW.

C.1.8 It shall be the sole responsibility of the contractor to employ personnel licensed and qualified to carry out all tasks outlined in this SOW. At no time during the installation shall the contractor require Government personnel to complete tasks required to be completed by the contractor as covered by this SOW.

C.1.9 The Contractor shall be solely responsible for ensuring their employees and subcontractors abide by all requirements of the contract. At all times while work is being performed in accordance with this contract, the Contractor shall have a supervisory representative available to answer questions, resolve issues, supervise company employee(s), and subcontractor(s).

C.1.10 The Contractor shall provide a daily access schedule to coordinate installation activities. The schedule shall be submitted with their proposal documentation.

C.1.11 The Contractor shall maintain a separate set of drawings, schematics, and wiring diagrams of the VSS to be used for creating as-built drawings. This set shall be accurately kept up to date by the Contractor, noting all changes and additions to the VSS and shall be available for the final inspection walkthrough.

C.1.12 The Contractor may be required to attend installation construction meetings.

C.2 Installation Requirements

C.2.1 The Contractor shall install all system components and appurtenances in accordance with manufacturer’s instructions following all applicable local, state, and federal codes and policies. All appurtenances, such as, but not limited to connectors, terminators, and mounting hardware shall be supplied by the Contractor, as well as, all adjustments, alignments, programming, and configuration required for a complete and optimal VSS operating system.

C.2.2 The Contractor shall provide and install a complete statically assigned IP based VSS to include, but not limited to, Video Surveillance Systems (VSS) capable of viewing, recording, playback, and exporting of video, cameras, servers, video storage, workstations, and network routers/switches. Provide and install camera mounts and other appurtenances, premise wiring, and system hardware as required for a complete and fully operational system as specified in this SOW. The installed system shall easily be expandable for future growth.

C.2.3

C.2.4 The Contractor shall be responsible to provide the necessary equipment and tools to access all equipment which is not accessible by ladder. The contractor is accountable for all tool and equipment used during the course of installation; potentially dangerous items must remain under the physical control of the installer at all times. All tools and equipment to include electronic equipment and computers are subject to inspection by

FPS.

C.2.5 All measurements and equipment locations are approximate and shall be verified by the

Contractor for accuracy and installation feasibility. The Government shall not be held responsible for any error or variation in any measurements or other data listed, nor shall the Contractor, because of an error or variation in any measurement listed, be relieved of the responsibility to carry out the requirements in accordance with the true intent and meaning of the specifications without additional cost to the Government.

C.2.6 All ceiling tiles removed to accommodate installation shall be returned at the end of the workday. Any ceiling tiles damaged from the contractor shall be replaced with like type.

C.2.7 The Contractor shall remove and haul debris from the project site daily and dispose of in a proper, acceptable manner in accordance with all federal, state, and local laws and regulations, off of the job site property. The debris created from this project shall not be disposed of at the job site, in Government dumpsters, or on Government property.

C.2.8 The Contractor shall install and configure cameras in accordance with manufactures recommendations and industry best practices for optimal live view and recording.

C.2.9 The Contractor shall verify all camera views with the FPS COR/TPOC prior to installation.

C.3 Video Storage Requirements

C.3.1 Each system should be capable of storing the recordings of up to eight (8) cameras at

30 frames per second (FPS) for a minimum of ten days.

C.3.2

C.3.4 The Contractor shall not apply power to the VSS until, at a minimum; the following checks have been completed.

a) All equipment has been installed and connected in accordance with manufacturer’s instructions.

b) All installed and/or reused wiring has been tested accordingly (e.g. shorts, opens, continuity).

c) Power supplies have been verified to operate at the correct voltage, phase, and frequency. Satisfaction of the above requirements shall not relieve the Contractor of responsibility for incorrect installation, defective equipment, or collateral damage as a result of Contractor work/equipment.

C.3.6 The Contractor shall demonstrate to the FPS COR/TPOC that the completed VSS installation complies with the contract requirements. Using an approved test procedure, all physical and functional requirements of the project shall be demonstrated and shown. The test procedure shall include techniques and requirements for validating all significant system functions. The Contractor shall provide all test equipment and personnel required for final testing.

C.4 Room Monitors

C.4.1 Each workstation will have a video monitor for viewing and playback of all cameras.

The Contractor shall install one 32-inch LCD 4K, 16:9 (M4K43-G2-NA or equivalent) monitor above the video rack at each of the four (4) screening locations. Final mounting location shall be approved by the FPS PM.

C.5 Networking Equipment

C.5.1 As required per this SOW, the contractor shall purchase, install, and configure all equipment, components, and necessary appurtenances for a complete and appropriately configured VSS.

C.5.2 The Contractor shall install a rack mounted combination display, keyboard, and mouse at a usable height, at each rack location connected to the new VSS for system configuration and administration.

C.5.4

C.6 Operating Systems Updates, Service Packs, and Firmware

C.6.1 Operating systems and software applications shall be capable of being updated/patched after delivery. The Contractor shall ensure that all installed DVR(s) Operating System Software (OS), at the time of installation, are current with all security updates/patches, service packs, revisions, and shall provide through the warranty period. The VSS and all other installed software shall be the current version with all applicable updates and installed in accordance with manufacturers recommendations.

C.6.4 The Contractor shall ensure that all VSS components have the latest manufacture approved firmware version installed. Firmware version is to be documented on the device inventory.

C.7 Attachments with Device/Equipment Locations

C.7.1 VSS Locations: See floor plan drawing (Attachment A) for all camera and equipment locations. The Contractor and FPS TPOC shall verify all camera installation locations to provide the optimal view prior to any installation. Each screening location shall have the following cameras and equipment:

a) Two (2) fixed overhead cameras, one located to view the X-ray infeed table and one located to view the outfeed table. Each screening location will have one of the brands (Avigilon, Bosch, Axis, or ViTek or Equivalent) full VSS system. Location of the VSS shall be coordinated with the FPS COR/PM before installation. FPS is requesting different brands for training purposes, as these systems will be used to train law enforcement officers.

b) One (1) fixed camera viewing the handheld metal detector (HHMD) area and one

(1) fixed camera viewing the queuing areaand one (1) fixed camera viewing the entire screening station area from the secured side of the station.. Each screening location will have one of the brands full VSS system (Avigilon, Bosch, Axis, or ViTek or Equivalent). The VSS shall be coordinated with the FPS COR/PM before installation.

c) One (1) Monitoring Workstation to match same camera VSS brand at each of the entrance locations for a total of four (4). Workstation location shall be coordinated with the FPS COR/PM before installation.

d)

g) One (1) 32-inch LCD 4K workstation monitor. For a total of four (4) one at each workstation location. Monitor location shall be coordinated with the FPS COR/PM before installation.

D. Video Surveillance Systems

D.1.1 The VSS shall support these essential software capabilities:

a) Live video monitoring

b) Recording of video

c) Playback of video

d) Video export capability.

D.1.2 The VSS shall store/archive video using one of the following techniques:

a) Internal Disk Storage

b) Direct Attached Storage

D.1.3 The VSS shall include image storage with configurable resolutions and frame rates.

D.1.4 The VSS shall be compatible with, but not limited to: H.264, H.265, MPEG4, and

MJPEG video compression formats.

D.1.5 All components/equipment licensing fees for the newly installed VSS shall be nonrecurring.

D.2 Minimum Workstation Requirements

General • Multimedia storage shall be dedicated for archiving

• Archiving shall be physically separated from OS/DB drives

• OS/DB and Archive drive may be housed in the same chassis

• Archive drives configuration

Total Storage Capacity • Shall be calculated by the Contractor based on the requirements of the SOW.

CPU Intel Core i3 1 (10th Gen) or higher OS Windows 10 IoT Enterprise (2019) or higher

RAM 32 GB DDR4

OS Hard Drive M.2 256 GB PCIe NVMe Class 40 SSD 4K Capable Support 4K Warranty 3 Years or better

D.3 Description of Video Cameras and Specifications for Minimum Requirements

D.3.1 Interior Fixed Camera: The Contractor shall determine the necessary lens based on the required field of view and lighting for each camera.

a) ONVIF Compliant

b) Varifocal lens with auto-iris, remote focus

c) Multiple, H.264/H.265 Motion JPEG Video

d) Controllable frame rate and bandwidth

e) Video Resolution: 5MP

f) Minimum 0.1 (color), 0.001 (B/W) lux

g) Image Sensor 1/2.3 or 1/2

h) Multi-exposure Wide Dynamic Range (WDR)

i) 30 frames per second (fps)

D.5 Additional System Component, software, location etc. specifications

D.5.1 At a minimum, the VSS Equipment Rack shall have the following characteristics;

a) Metal lockable rack

b) Glass doors with handle

c) On rolling casters

d) Equipment cooling fans

e) 24U

E. ADDITIONAL PROJECT REQUIREMENTS

E.1 Design Standards

E.1.1 Design Limitations – During design and planning activities, the Contractor shall advise the FPS COR/TPOC of all functional incompatibility issues and/or system interoperability limitations of any equipment to be installed. This shall include, but is not limited to, limitations as a result of insufficient heating, ventilation and HVAC, power, rack, console, and space requirements.

E.1.2 Infrastructure Design – The system design shall include all conduit, junction boxes, cabling, fiber, network topology, and HVAC and power requirements for the proposed Video Surveillance Systems ( VSS).

E.1.3 Equipment Selection – The Contractor shall use commercial off the shelf (COTS) components in system design.

E.1.5 Wiring Schematics – The Contractor shall provide complete system design wiring schematic diagrams representing planned device terminations to and between system equipment and components.

E.1.6 Riser Diagrams – The Contractor shall supply a system riser diagram. The diagram shall indicate the location of all associated system components.

E.2 Materials and Equipment

E.2.1 Each VSS workstation shall be products of a single manufacturer. All material, software and hardware, shall be new, the most current version, and presently being produced.

E.2.2 The Contractor shall provide enclosures as necessary for equipment not mounted in racks or supplied with an appropriate housing.

a) Interior: Enclosures to house equipment in an interior environment shall meet the requirements of NEMA 250 Type 12.

E.2.3 Camera housings shall match the color and architecture of the building.

E.3 Electrical and Cabling Requirements

E.3.1 Wires, cables, and fiber shall meet applicable requirements of NFPA 70 and UL listings for type and method of installation.

E.3.2 Materials, equipment, and devices shall, at a minimum, meet requirements of UL, where UL standards are established, and requirements of NFPA 70. Grounding and Bonding: UL standard 467 for standard grounding and bonding equipment (1), to include Section 250.4 (A)(1).

E.3.3 All wire, cable, and fiber runs shall be installed in accordance with all federal, state, and local codes and/or regulations. In the instance there is a conflict between applicable codes and regulations, the most stringent shall apply.

E.3.4 All wire, cable, and fiber runs shall be installed inside conduit and sized according to

NFPA 70 for fill requirements. As an alternative, if allowed by applicable codes and/or regulations, wire, cable, and fiber may be installed utilizing wire molding, cable trays, and inner duct. Industry approved hangers/hooks may be substituted for conduit, if allowed by applicable codes and/or regulations, in the advent wire, cable, and fiber runs are installed above a suspended ceiling. No wire, cable, or fiber shall be left unsupported or hanging across ceiling tiles, HVAC ductwork, sprinkler pipes, water pipes, or other appurtenances previously installed.

E.3.5 All wire, cable, and fiber shall not contain splices between equipment termination points.

E.3.6 All wire, cable, and fiber shall be clearly labeled at both ends utilizing a permanent type of label using a common labeling convention.

E.3.7 There shall be no crimp type fittings utilized during cable/wire termination unless specified by the equipment manufacturer.

E.3.8 All equipment connected to AC power shall be protected from surges as described in

IEEE C62.41 and IEEE C62.43. Fuses shall not be used for surge protection. Dedicated 120 power is available at each station.

E.3.9 All cable and fiber installed in conduit shall include a pull string for future use. If an existing pull string is used in any location, it shall be replaced with a new one.

E.3.10 All cable and fiber installed in support of this SOW shall be tested and test reports included in the O&M manual.

E.3.11 All wire, cable, or fiber that is existing and to be reused in support of this SOW shall be tested prior to use. Test report(s) shall be provided with final installation documentation and denoted that wire, cable, or fiber was previously installed.

E.3.12 All Ethernet network cabling shall be CAT 6 metallically shielded cable or multimode fiber optic cable, UL listed for its intended use (e.g. indoor, outdoor, plenum).

E.3.13 All CAT 6 cabling shall be installed in accordance with ANSI/TIA/EIA-568-B

Commercial Building Telecommunications Cabling Standard. All cable terminations shall conform to ANSI/TIA/EIA-568-B standards. A few key areas of concern, but not all inclusive are:

a) Pair twists shall be maintained as close as possible to the point of termination.

b) Strip back only as much jacket as is required to terminate individual pairs.

c) All four pairs shall be terminated.

d) Pin/Pair assignments shall follow the T568B configuration.

E.3.14 All CAT 6 cabling shall be tested to certify that the cable conforms to ANSI/TIA/EIA-

568.2-D standards. The test device shall provide an electronic copy of the test results.

Test results shall be printed and included in the O&M manual.

E.4 Final Inspection and Acceptance

E.4.1 Upon completion of the installation the Contractor shall perform a Contractor

Verification Test (CVT) in accordance with approved Perform Performance Verification Test (PVT) procedures to ensure installed system is fully operational. A copy of the test results shall be available for review by the FPS PM prior to commencing PVT testing and final inspection.

E.4.2 The Contractor shall submit, at a minimum fifteen (15) business days in advance of

PVT testing, a proposed testing plan to the FPS COR/TPOC. The plan shall include test procedures, actions, and expected results demonstrating system functionality and compliance with this SOW. The test plan shall also include means for documenting test results. The test plan shall be approved by the FPS COR/TPOC prior to the Contractor requesting Final Inspection and PVT testing.

E.4.3 The Contractor shall notify the FPS COR/TPOC in writing when requesting a date and time for Final Inspection and PVT testing. Request must be received, at a minimum, fifteen (15) business days in advance.

E.4.4 The Contractor shall provide all equipment and manpower necessary to perform Final

Inspection and PVT testing.

E.4.5 Final Inspection Minimum Requirements

a) Review of Redline drawings.

b) Walk-through and inspection of all installed components and workmanship.

c) Perform Performance Verification Test (PVT) in accordance with approved test plan.

d) All equipment default or contractor entered user IDs and passwords shall be relinquished by the Contractor to the Government.

e) In the event a deficiency is found, or a test fails the Contractor shall have personnel available onsite to resolve the issue so inspection and testing may continue. Once the Contractor deems the issue has been resolved, a re-inspection or re-test shall occur.

f) The Final Inspection and PVT testing shall be performed during a single site visit.

g) Installation Acceptance by the Government shall be given only after the satisfactory completion of the Final Inspection, PVT testing, training, and receipt of all required deliverables outlined in this SOW.

E.5 Cleanliness, Protection, and Patching

E.5.1 The Contractor shall take necessary precautions to avoid damage to existing items that will remain in place, be reused, or remain the property of the Government. It shall be the sole responsibility of the Contractor to repair or replace damaged items, at no cost to the Government. Contractor shall notify the FPS COR/TPOC of any damage immediately.

E.5.2 The Contractor shall not disturb existing construction beyond the extent indicated or necessary to fulfill installation requirements. In the event excessive damage is caused it shall be the sole responsibility of the Contractor to repair damage, at no cost to the Government. Contractor shall notify the FPS COR/TPOC of any damage immediately.

E.5.3 The Contractor shall provide protective methods to control accumulation and migration of dirt and dust in and around all work areas. Removal of dirt, dust, and debris shall be completed daily and in accordance with all applicable federal, state, and local laws and regulation.

E.5.4 It shall be the sole responsibility of the Contractor to protect all existing building systems and utilities, to include, but not limited to, equipment, cabling, and appurtenances (e.g. fire, VSS, IDS, HVAC) during demolition, installation and construction. If any system, service, utilities, equipment, or cabling are damaged due to installation construction the Contractor shall repair damage at no cost to the Government.

E.5.5 If necessary, the Contractor shall be responsible for moving furniture and/or equipment to protect it from damage during installation. All items relocated during installation shall be returned to their original location at the completion of work in the area. Any items that are unable to be relocated shall be protected from damage. In the event damage is incurred during this time it shall be the sole responsibility of the Contractor to replace damaged items without cost to the Government.

E.5.6 The Contractor shall prepare and lay out work in advance. Exercise care when cutting, channeling, chasing, or drilling of floors, walls, partitions, ceilings, or other surfaces as necessary for installation, support, or anchoring of conduit, raceways, and equipment.

E.5.7 The Contractor shall provide a qualified installer to install fire-stopping material to all penetrations and openings created during the installation. All existing penetrations or openings utilized by the contractor during the installation shall have fire-stopping material installed, regardless if it was previously installed. Fire-stopping shall consist of furnishing and installing tested and listed fire-stop systems, combination of materials, or devices to form an effective barrier against the spread of flame, smoke, and gases, and maintain the integrity of walls, fire resistance rated walls, partitions, floors, and ceiling-floor assemblies, including through-penetrations. Firestop systems shall be UL Fire Resistance listed or FM P7825a approved with ''F" and/or “T” rated to at least be equal to fire-rating of the wall, fire wall, or floor in which penetrated openings are to be protected.

E.5.8 Where removal of equipment or materials leaves holes or damaged surfaces, the

Contractor shall patch the holes and damaged surfaces, as well as, paint the surface to match adjacent finished surfaces. Finished surfaces of patched area shall be flush and match the existing adjacent surface as closely as possible. If new work is to be applied to existing area, then removal and patching shall be adequate for installation of new work.

E.5.9 FPS is the final authority of approving any and all penetrations in a federal facility.

Ensure to receive approval from FPS prior to any physical penetration during construction to include but not limiting to interior and exterior walls, floors and ceiling.

The Contractor, in accordance with deliverable guidelines, shall submit a Roof Work Safety Protection Plan.

E.6 Warranty and Maintenance

E.6.1 The Contractor shall warranty all Contractor supplied components, workmanship and guarantee that all installed parts meet the specifications set forth in this SOW. Warranty will be for a (minimum) period of 12 months from the date of Government acceptance.

E.6.2 After the one-year base warranty period the contractor shall include four (4) one year option periods for technical services, support, testing, maintenance and repair of the system and components installed in this SOW.

E.6.3 In the event any Contractor supplied equipment, component, part fails within the specified warranty period; the Contractor shall immediately replace or repair the item within 96 hours at no additional cost to the Government. If the Contractor is unable to rectify the issue(s) within the allotted time, the Contractor shall be liable for all costs incurred by the Government to correct the issue(s).

E.6.4 The Contractor shall not be held responsible for failures due to fire, flood, vandalism, and/or misuse of Government equipment.

E.6.5 The Contractor shall include in the O&M manual a copy of all manufacturer warranties, terms, and conditions.

E.6.8 The Contractor shall maintain an incident log as part of the software maintenance program, recording therein all deviations from normative operations, and all corrective actions taken. The incident log shall be submitted to FPS upon detection of anomalies, quarterly, and at the end of the contract period.

E.7 Safety and Health

E.7.1 All work shall comply with federal, state, and municipal safety and health regulations.

If there is a conflict between the regulations, the most stringent shall supersede all others.

E.7.2 The Contractor shall assume full responsibility and liability for compliance with all applicable regulations relating to the health and safety of personnel during the execution of work as outlined herein. The Contractor shall not fault the Government for any action on its part or that of its employees or subcontractors which results in injury, illness, or death.

E.7.3 Where pedestrian safety may be endangered the Contractor shall provide appropriate signage, barricades, or other means of notification.

E.7.4 The Contractor shall provide all required safety equipment and ensure the equipment is adequate and utilized appropriately for the work being performed.

E.7.5 The Contractor, in accordance with deliverable guidelines, shall submit a Roof Work

Safety Protection Plan.

E.8 Quality Control Plan

E.8.1 The Contractor shall have a formal Quality Control Plan (QCP) in place covering areas of concern, such as, but not limited to equipment and cabling installation, maintenance, and customer service standards. The QCP shall also address equipment and cable labeling, system performance, installation aesthetics, programming and configuration conventions, and timeliness of service.

E.8.2 The QCP shall cover the Contractor’s quality control policies and procedures to ensure compliance with the requirements of this SOW.

E.8.3 The Contractor shall report non-compliance issues with the QCP to the FPS

COR/TPOC.

E.8.4 The QCP shall include a routine review process that addresses all the areas of the

Contractor’s performance and each of the elements of this SOW.

E.8.5 The QCP shall include the necessary processes for tracking identified deficiencies from initiation through to an acceptable corrective action. The process shall include a means to verify the identified deficiency has been reported, corrected, and accepted by the FPS

COR/TPOC.

E.9 Training

E.9.1 The Contractor shall submit a standardized Training Plan in accordance with manufacture’s recommendations for the type system installed to the FPS COR/TPOC for approval.

E.9.2 The Contractor shall provide operator, administrator, and maintenance training to required personnel. Training shall be conducted onsite and during normal business hours from 8:00 a.m. to 4:30 p.m.

E.9.3 Operator Basic, Operator Advanced and Administrator/Maintenance training shall be conducted as three (3) different sessions. Training sessions shall be a minimum of two

(2) hours in length. Each session shall utilize a mixture of lecture and “hands-on” training.

E.9.4 Instruction materials and manuals shall be included for reference, as well as, allowing

FPS to train additional personnel at a later date.

E.9.5 At a minimum, training shall include:

a) Operator Training Basic

(1) With equipment powered off, conduct a complete system startup.

(2) General operating instructions.

(3) Video review procedure.

(4) Changing and selecting different cameras and views.

b) Operator Training Advanced

(1) All elements of Operator Training Basic

(2) Saving and Archiving video.

(3) Video Analytics Use

c) Administrator/Maintenance Training

(1) All elements of Operator Training Basic and Advanced

(2) Full System Configuration

(3) Video Analytic Configuration

(4) System Backup and Recovery

(5) Remote Network Operation

(6) Technical Support Information and Procedures

E.10 Configuration Management

E.10.1 Upon installation, and client workstation(s)’ Operating System (OS) must be current with security updates/patches, service packs, and revisions.

E.10.2 All installed software shall be the current version with all applicable updates and installed in accordance with manufacturers recommendations.

E.11 Component/Device Configurations

E.11.1 All devices connected to the VSS network shall have default credentials changed and provided to FPS in the contract deliverable documentation. All VSS user, application, and device, and service accounts shall be documented. Strong passwords will be used to the maximum extent possible only all devices. Reference section for E.15.4

E.11.4 Automatic lockout period for accounts locked due to failed login attempts shall be set for twenty (20) minutes.

E.11.5 Shall have capability of manually unlocking accounts prior to the expiration of the twenty (20) minute period, after sufficient user identification is established.

E.13 Wireless Network Security

E.13.1 There are no wireless devices on this system.

E.15.6 Systems shall provide role based accesses that allow different levels of privilege. For example, administrators, general users, etc. The following user accounts will be configured on the VSS: FPS TPOC to setup user accounts with the contractor.

FPSadministrator = Domain Administrator (all permissions)

FPSinspector = Local Administrator (configure cameras, add/remove media, install software)

PSOuser = Limited (login and monitor cameras) (this account cannot make system changes or remove video footage from the VSS)

E.15.7 All default vendor or factory-set administrator accounts or passwords shall be changed before operational use.

E.17 User Accounts

E.17.1 The Contractor shall provide user accounts with configurable access and permissions associated with the defined user role.

E.17.2 The Contractor shall adhere to least privileged permission schemes for all user accounts, and application-to-application communications.

E.17.3 The Contractor shall recommend which accounts need to be active and those that can be disabled, removed, or modified. The FPS COR/TPOC shall approve in writing the Contractor’s recommendation.

E.17.4 The Contractor shall disable, remove, or modify all the accounts pursuant to the approved recommendation.

E.17.6 The Contractor shall disable or remove all default and guest accounts prior to the system acceptance.

E.17.7 The Contractor shall provide documentation on all Contractor-configured or manufacturer default accounts, usernames, passwords, security settings, security codes, and other access methods are changed, disabled, or removed prior to system acceptance.

E.17. 8 After the system acceptance, the Contractor shall disable, remove, or modify all Contractor-owned accounts or negotiate account ownership with the FPS COR/TPOC.

E.19 Software Maintenance

E.19.1 The Contractor shall provide on-site software maintenance support for a period of 12 months. This support shall start upon successful completion of the Substantial Completion Inspection (SCI) and include support for the Video Management software.

E.19.2 This support shall include screen development, report generation, software upgrades, OS patches, virus protection, system configuration, response plan implementation and other such support required for operation.

E.20 Enterprise Architecture

F. DELIVERABLES

F.1 General

F.1.1 The Contractor shall submit all pre-installation deliverables, as outlined in this SOW, within fifteen (15) business days from award of the contract. The contractor shall not proceed until receiving written notification from the COR/FPS PM that all pre-installation deliverables are approved and all contract personnel working on the contract have received a favorable determination for the LEC. Deliverables shall be addressed to the FPS COR/TPOC and include the following information:

a) Project Title and location.

b) Contract number and deliverable submission date.

c) Deliverable description.

d) Contact information of person responsible for document submission.

F.1.2 The Contractor, after receiving a written “Notice to Proceed” from the FPS

COR/TPOC, shall complete the installation, including PVT testing and final inspection within sixty (60) business days.

F.1.3 The Contractor shall submit all post installation deliverables within fifteen (15) business days after completion of PVT testing and final inspection.

F.1.4 The FPS COR/TPOC shall not issue final acceptance notification for the contract until receipt of all deliverables and final Government review. The Government will review post installation deliverables within ten (10) business days of submission and either approve or disapprove the submission. If disapproved, the contractor will be contacted by the CO to review/resolve the discrepancy.

F.1.5 Deliverables marked “approved” authorize the Contractor to proceed with work covered. After deliverables have been approved by FPS COR/TPOC, no substituting materials or equipment will be considered unless accompanied by an explanation of why the substitution is necessary and approval to proceed is received from the FPS

COR/TPOC.

F.1.6 Deliverables marked “disapproved” indicate deliverable is incomplete or does not comply with requirement of the contract documents shall be resubmitted with appropriate changes. No work shall proceed with respect to the deliverable until resubmission is approved.

F.1.7 Payment for materials incorporated in the work will not be made if required deliverable approvals have not been received and approved.

F.1.8 The CO may request additional deliverables when believed necessary to sufficiently document work relative to contract documents.

Deliverable Timeframes

Reference Action Timeframe Due F.1.2 Complete Install 60 days from the Notice to Proceed F.1.3 Submit Post Deliverables Within fifteen (15) business days after completion of PVT testing and final inspection.

F.3.1 Develop Project Plan 10 business days before project installation, develop a Project Plan for all tasks associated within this SOW

F.4.1 Propose Testing Plan Five business days in advance of PVT testing, proposed testing plan to the FPS

F.2 Request for Quotation (RFQ)

F.2.1 In order for the Government to evaluate the contractor’s proposal more easily, the following information is required. Proposals that do not include the required information shall be considered non-compliant.

F.2.2 Detailed list of proposed hardware to include at a minimum:

a) Equipment model number, part number, and quantity.

b) Manufacturer data sheet.

c) Itemized price list. All items shall match those on the manufacturer data sheets.

F.2.3 Detailed list of proposed software to include at a minimum:

a) Name and version of software.

b) Software data sheet.

F.2.4 Complete list of licensing requirements to include:

a) Equipment model number and/or software name requiring licensing.

b) Licensing requirements.

F.2.5 List of Materials

a) Part number and quantity and/or length in feet.

b) Itemized price list. All items shall match those on the manufacturer data sheets.

F.2.6 Calculations

a) .

b) Video storage.

F.2.7 An outline of the On-Site Software Maintenance Program shall be provided as part of the technical proposal. After award of contract, the Contractor shall submit a formal On-Site Maintenance Program as a contract deliverable.

F.3 Pre-Installation Deliverables

F.3.1 The Contractor shall develop a Project Plan for all tasks associated within this SOW for

COR approval. The Project Plan shall show the completion of all tasks, including review periods. The Project Plan shall include, at a minimum:

a) Breakdown of installation milestones and projected completion times, including inter-dependencies between all tasks and sub-tasks

b) System block diagram, to include basic equipment interconnection and location.

c) Detailed point-to-point equipment wiring diagram.

d) Detailed plan for wall and/or floor penetrations.

e) Detailed plan indicating equipment installation locations.

f) Standardized Training Plan

g) Quality Control Plan

F.4 Post-Installation Deliverables

F.4.1 System Performance Verification Test (PVT) Results (To be included in O&M manual).

F.4.2 The Contractor shall submit, at a minimum five business days in advance of PVT testing, a proposed testing plan to the FPS COR/TPOC. The plan shall include test procedures, actions, and expected results demonstrating system functionality and compliance with this SOW. The test plan shall also include means for documenting test results. The test plan shall be approved by the FPS COR/TPOC prior to the Contractor requesting Final Inspection and PVT testing.

F.4.3 O&M Manuals (2 complete sets)

a) Cover – Shall contain the following information.

(1) Project Title

(2) Facility Name and Address

(3) Contract Number

(4) Date

(5) Prepared by

b) Title Page – Shall contain the same information as the Cover Page.

c) Table of Contents – Shall list page number, section, and subsection included in manual.

d) Performance Verification Test Results

e) General Section – Shall contain an overall description of the system and its operation.

f) Technical Section – Shall contain detailed equipment information. To include:

(1) Equipment manufacturer, model number, serial number, and if applicable, license information.

(2) Manufacturer Data Sheet

(3) Complete equipment inventory submitted in an electronic format.

g) Software Section – Shall contain list of all software installed. To include:

(1) Software License Number and associated hardware model and serial number.

(2) Software Data Sheet

(3) Equipment software installed on.

(4) Equipment firmware installed on.

(5) Software version(s) installed.

(6) Equipment MAC Address to IP Address correlations.

h) Operation Section – Shall contain procedures for operation, maintenance, and testing.

i) Equipment Manuals – Equipment manuals may be provided on CD’s. This section shall contain all manufacturer installation, user, and maintenance manuals for equipment and software installed.

j) Equipment Warranty Information

k) Technical Support – List all manufacturers’ technical support contact information.

l) System Riser Diagram- The diagram shall indicate the location of all associated system components.

F.4.4 Two complete sets of as-built drawings, “size C”, to include at a minimum:

a) Device locations

b) Cable Paths

c) System Block Diagram

d) Device point to point wiring

e) Junction box locations

f) Detailed equipment list to include; manufacturer, model number, serial number, location, and if applicable, camera number.

G. PROJECT ADMINISTRATION

G.1 Work Authorization

G.1.1 No work shall be initiated without the written approval of the FPS Contracting Officer

(CO). See Section G.4 for all contact information. Any request, or proposal for changes in project scope and/or additional requirements, shall be approved in writing by the FPS CO; prior to the Contractor proceeding with any related work. Any changes accomplished without prior written approval from the FPS CO, shall be done at the Contractor’s expense.

G.2 Period of Performance

G.2.1 ALL WORK SHALL BE COMPLETED WITHIN 60 BUSINESS DAYS

FOLLOWING NOTICE TO PROCEED (NTP)

G.3 Place(s) of Performance

G.3.1 Federal Law Enforcement Training Center (FLETC) Additions and Renovations, Building 36 Glynco, Georgia

G.4 Contacts

For contractual questions please contact:

a) Contracting Officer/Contracting Officer Representative

Name: Jimmy Dolloff Phone:912-267-2863 Email:jimmy.dolloff@fletc.dhs.gov

For questions regarding on-site inspections, coordination issues, or technical questions, please contact:

b) Region FPS COR/TPOC

Name: <<INSERT POC INFO>> Phone:

Email:

G.5 Special Scheduling Requirements

G.5.1 There is a possibility of concurrent construction projects at the Federal Law Enforcement Training Center (FLETC) Building 36 during the installation period. The Contractor shall conduct all operations so as to cause the least possible interference with other Contractors.

G.5.2 The Contractor shall perform all work in a manner that least disturbs the daily operation of all tenants working in the building.

G.5.3 The Contractor may be required to work after hours and/or on weekends as necessary to install cameras located in areas with high pedestrian usage.

G.6 Contractor Access and Use of Premises

G.6.1 Contractor personnel working at the (FLETC) Building 36 shall become familiar with and follow all regulations and policies to include safety, fire, and security.

G.6.2 Contractors shall not enter any restricted areas unless required and clearance for entry has been granted.

G.6.3 Smoking is prohibited within and outside of the facility except in designated smoking areas.

G.6.4 Regular working hours shall be from 8:00 a.m. – 4:30 p.m. unless otherwise noted and approved. Planned work outside of normal working hours shall be noted in the required project plan and work schedule.

G.6.5 Unplanned work outside of normal working hours will require forty-eight-hour (two business days) notice. Notice shall be submitted in writing and shall include specific dates, hours, and justification for change to the COR/FPS PM for approval. The Contractor shall be responsible for additional costs incurred (e.g. escorts) for work outside of the normal working hours.

G.6.6 Each contract employee shall sign in each day when reporting to work and sign out when leaving the work site at the end of each day. In addition, if leaving the work site for any reason, personnel must sign out at time of departure and sign in again upon arrival. FPS Form 139, Record of Time of Arrival and Departure, or similar shall be utilized for accountability purposes.

G.7 Security Requirements

G.7.1 You are hereby notified that any dissemination, distribution, or copying is strictly prohibited.

G.7.2 The information in this SOW (including any attachments) may contain confidential and/or law enforcement sensitive (LES) information intended for a specific individual and purpose and should be considered For Official Use Only (FOUO) DHS 11042.1 (03/05).

G.7.3 At a minimum, the information herein shall be disseminated on a “need to know” basis and when unattended, shall be stored in a locked container or area offering sufficient protection against theft, compromise, inadvertent access, and unauthorized disclosure.

G.7.4 The Contractor shall not retain sensitive documents such as schematics, blueprints, diagrams, photos, videos etc. All documents supplied to the Contractor, by the Government for planning and bidding purposes, shall be returned in their entirety.

G.7.5 At the completion of the installation all documents developed and/or acquired, such as, photos, videos, schematics, or diagrams, redlined or final, shall be submitted to the Government as part of the final project completion and Government acceptance.

G.7.6 Oversight and work coordination shall be performed throughout the duration of the project by FPS Inspectors, FPS PM, and/or authorized personnel as designated.

G.7.7 Use of Camera and Video Equipment:

a) The Contractor personnel shall receive Government approval before use of any camera or video recording equipment.

b) The Contractor shall ensure all photos and/or video are…