Attachment 3 Revised Past Performance Questionaire.doc

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Attached to
Hannibal Tube Rack and Installation Federal contract opportunity
Solicitation number
70FB7022Q00000001
Issued by
Federal Emergency Management Agency

About this file

This document contains a past performance questionnaire for a contractor providing Hannibal tube racking and installation services. The Federal Emergency Management Agency solicitation seeks quotes for the purchase and installation of Hannibal tube racking, with all quotes due by February 14, 2022. The past performance questionnaire asks the reference to rate the contractor's quality of service, cost control, timeliness of performance, and business relations on previous contracts. Details requested include contract value and period of performance for reference contracts, in addition to ratings in areas such as maintaining competitive pricing, adhering to schedules, and ensuring customer satisfaction. Contact information is also requested for the past performance reference completing the questionnaire.

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Other files attached to Hannibal Tube Rack and Installation, newest first.
File Type Posted
70FB7022Q00000001 Amendment 3.pdf PDF
Attachment 4 Revised Brand Name Justification_Redacted.pdf PDF
70FB7022Q00000001 Amendment 2.pdf PDF
Attachment 1 Revised Statement of Work.pdf PDF
70FB7022Q00000001 QA.pdf PDF
70FB7022Q00000001 Amendment 0001.pdf PDF
Attachment 3 Revised Past Performance Questionaire.doc DOC document
70FB7022Q00000001 12722.pdf PDF
Attachment 1 Statement of Work.pdf PDF
Attachment 2 Design Intent Drawings.pdf PDF
Attachment 3 Past Performance Questionaire.doc DOC document
Attachment 4 Brand Name Justification_Redacted.pdf PDF
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Text version

ATTACHMENT 3

PAST PERFORMANCE QUESTIONAIRE

One (1) copy of this survey shall be submitted via email, no later than February 18, 2021 12:00 PM EST.

CONTACT NAME/ATTENTION TO:

Kimberly Coakley

E-MAIL ADDRESS

Kimberly.Coakley@FEMA.DHS.GOV

REFERENCE:

70FB7022Q00000001

The Federal Emergency Management Agency (FEMA) is conducting an acquisition for the purchase of Hannibal Tube Racking. You have been listed by [insert Contractor being evaluated] as a past performance customer reference who can assist us in determining the past performance history of this company. I request your assistance in responding to the following questions concerning their work performance. When responding to the questions, select the letter that most accurately describes the Contractor's performance. If the Contractor has no record of past performance relevant to a particular question, select “Neutral”.

E
G
M
P
N
Excellent
Good
Marginal
Poor
Neutral
Performance in this area met all contract requirements and exceeded many to the customer’s benefit. Problems, if any, were negligible and were resolved in a timely, highly effective manner.
Performance in this area met all contract requirements and exceeded some to the customer’s benefit. There were a few minor problems, which the Contractor resolved.
Performance in this area did not meet some contractual requirements. There were problems, for which the Contractor’s corrective action was only marginally effective.
Performance in this area did not meet contractual requirements. There were serious problems, and the Contractor’s’ corrective actions were ineffective.
No record of past performance or the record is inconclusive.

**Please Use the Comments Section on the last page to elaborate on any answer.** Quality of Service

1. How would you rate the Contractor’s capability to provide the client with a quality service?

E ____ G ____ M ____ P ____ N ____

2. How would you rate the Contractor’s management of multiple delivery orders/requirements and subcontractors simultaneously?

E ____ G ____ M ____ P ____ N ____

3. How would you rate the Contractor’s capability to maintain current/up-to-date services on the contract?

E ____ G ____ M ____ P ____ N ____

4. How would you rate the Contractor’s technical and management performance (also, in the comments section include any recognition, awards, and/or acknowledgements if applicable)?

E ____ G ____ M ____ P ____ N ____

Cost Control

5. How would you rate the Contractor’s efforts to maintain competitive prices on the contract?

E ____ G ____ M ____ P ____ N ____

6. How would you rate the Contractor’s submission of reasonably priced change proposals?

E ____ G ____ M ____ P ____ N ____

7. How would you rate the Contractor’s Financial, Administrative and Billing Capacity?

E ____ G ____ M ____ P ____ N ____

Timeliness of Performance

8. How would you rate the Contractor’s ability to adhere to contract schedules, including response times and reliability?

E ____ G ____ M ____ P ____ N ____

Business Relations

9. How would you rate the Contractor’s responsiveness to inquiries, problem resolution, and ensuring customer satisfaction?

E ____ G ____ M ____ P ____ N ____ Overall Assessment

13. How would you rate the overall past performance of the services provided by this Contractor?

E ____ G ____ M ____ P ____ N ____

14. Would you use the contractor again? Yes_______ No_______

Explain No Answer

Please provide any other information and comments relating to this organization’s performance in the space provided below.

COMMENTS:

Contract Name: ______________________________________________________________ Contract Value: ______________________________________________________________

Contract Period of Performance: _________________________________________________ Name of Person Responding: ___________________________________________________ Title of Person Responding: ____________________________________________________ Telephone Number: __________________________________________________________ E-mail Address: _____________________________________________________________

PAGE

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