Attachment 3 Revised Past Performance Questionaire.doc
DOC document 66 KB Posted
- Attached to
- Hannibal Tube Rack and Installation Federal contract opportunity
- Solicitation number
- 70FB7022Q00000001
- Issued by
- Federal Emergency Management Agency
About this file
This document contains a past performance questionnaire for a contractor providing Hannibal tube racking and installation services. The Federal Emergency Management Agency solicitation seeks quotes for the purchase and installation of Hannibal tube racking, with questions due by February 8, 2022 and quotes due by February 14, 2022. The past performance questionnaire includes fourteen questions in key areas such as quality of service, cost control, timeliness of performance, and business relations. Respondents are asked to provide ratings on a scale from excellent to poor, with the option to elaborate on any responses in comments. In addition to the rating questions, the questionnaire requests general contact information for the organization.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| 70FB7022Q00000001 Amendment 3.pdf | ||
| 70FB7022Q00000001 Amendment 2.pdf | ||
| Attachment 3 Revised Past Performance Questionaire.doc | DOC document | |
| Attachment 4 Revised Brand Name Justification_Redacted.pdf | ||
| 70FB7022Q00000001 Amendment 0001.pdf | ||
| Attachment 1 Revised Statement of Work.pdf | ||
| 70FB7022Q00000001 QA.pdf | ||
| 70FB7022Q00000001 12722.pdf | ||
| Attachment 4 Brand Name Justification_Redacted.pdf | ||
| Attachment 1 Statement of Work.pdf | ||
| Attachment 2 Design Intent Drawings.pdf | ||
| Attachment 3 Past Performance Questionaire.doc | DOC document |
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Text version
ATTACHMENT 3
PAST PERFORMANCE QUESTIONAIRE
One (1) copy of this survey shall be submitted via email, no later than February 15, 2021 12:00 PM EDT.
CONTACT NAME/ATTENTION TO:
Kimberly Coakley
E-MAIL ADDRESS
Kimberly.Coakley@FEMA.DHS.GOV
REFERENCE:
70FB7022Q00000001
The Federal Emergency Management Agency (FEMA) is conducting an acquisition for the purchase of Hannibal Tube Racking. You have been listed by [insert Contractor being evaluated] as a past performance customer reference who can assist us in determining the past performance history of this company. I request your assistance in responding to the following questions concerning their work performance. When responding to the questions, select the letter that most accurately describes the Contractor's performance. If the Contractor has no record of past performance relevant to a particular question, select “Neutral”.
| E |
| G |
| M |
| P |
| N |
| Excellent |
| Good |
| Marginal |
| Poor |
| Neutral |
| Performance in this area met all contract requirements and exceeded many to the customer’s benefit. Problems, if any, were negligible and were resolved in a timely, highly effective manner. |
| Performance in this area met all contract requirements and exceeded some to the customer’s benefit. There were a few minor problems, which the Contractor resolved. |
| Performance in this area did not meet some contractual requirements. There were problems, for which the Contractor’s corrective action was only marginally effective. |
| Performance in this area did not meet contractual requirements. There were serious problems, and the Contractor’s’ corrective actions were ineffective. |
| No record of past performance or the record is inconclusive. |
**Please Use the Comments Section on the last page to elaborate on any answer.** Quality of Service
1. How would you rate the Contractor’s capability to provide the client with a quality service?
E ____ G ____ M ____ P ____ N ____
2. How would you rate the Contractor’s management of multiple delivery orders/requirements and subcontractors simultaneously?
E ____ G ____ M ____ P ____ N ____
3. How would you rate the Contractor’s capability to maintain current/up-to-date services on the contract?
E ____ G ____ M ____ P ____ N ____
4. How would you rate the Contractor’s technical and management performance (also, in the comments section include any recognition, awards, and/or acknowledgements if applicable)?
E ____ G ____ M ____ P ____ N ____
Cost Control
5. How would you rate the Contractor’s efforts to maintain competitive prices on the contract?
E ____ G ____ M ____ P ____ N ____
6. How would you rate the Contractor’s submission of reasonably priced change proposals?
E ____ G ____ M ____ P ____ N ____
7. How would you rate the Contractor’s Financial, Administrative and Billing Capacity?
E ____ G ____ M ____ P ____ N ____
Timeliness of Performance
8. How would you rate the Contractor’s ability to adhere to contract schedules, including response times and reliability?
E ____ G ____ M ____ P ____ N ____
Business Relations
9. How would you rate the Contractor’s responsiveness to inquiries, problem resolution, and ensuring customer satisfaction?
E ____ G ____ M ____ P ____ N ____ Overall Assessment
13. How would you rate the overall past performance of the services provided by this Contractor?
E ____ G ____ M ____ P ____ N ____
14. Would you use the contractor again? Yes_______ No_______
Explain No Answer
Please provide any other information and comments relating to this organization’s performance in the space provided below.
COMMENTS:
Contract Name: ______________________________________________________________ Contract Value: ______________________________________________________________
Contract Period of Performance: _________________________________________________ Name of Person Responding: ___________________________________________________ Title of Person Responding: ____________________________________________________ Telephone Number: __________________________________________________________ E-mail Address: _____________________________________________________________
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