FEMA_Carrier_Day_Slides-_US_Bank.pptx

PROPRIETARY AND CONFIDENTIAL

U.S. Bank Third Party Payment System (TPPS) Transportation Carrier Industry Day Conference

May 30, 2019

Presented by: Jeff Lineberger, James Chenelle and Jeff Derrick

U.S. Bank Freight Payment Customer Highlights

Retail Automotive

Logistics

Pharma/Chem Consumer

Manufacturing/ Energy

Government

Aviation

PROPRIETARY AND CONFIDENTIAL | U.S. BANK

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Building on a Proven Strategic Alliance GSA Post Payment Audit and OFFSET per FMR 102-118 Continued investment in new DoD-specific reports (e.g., rolling balance report, daily certification report, DFAS 595 report, DFAS and services management calls) Deliver meaningful insights via shipper dashboard and U.S. Bank Freight Payment Index™ Offer enhanced data management, mining and reporting to support compliance and reduce fraud, abuse, and misuse Support robust data mining, lean six sigma and other audit techniques initiated by customers

Proven Partnership Continued Investment U.S. Bank is privileged to have supported the Department of Defense and Federal Government agencies with payment solutions for more than 30 years.

Developed U.S. Bank Freight Payment to serve DoD need for transportation specific 100% pre-payment audit per MRM 15 Reduced HHG invoice audit and payment from 120 days to <12 HOURs for all modes TL, LTL, Small Parcel, Air, Rail, Ocean and Household Goods Third Party Payment System (TPPS) for DoD and other Federal Agencies (State Dept, HHS, VA, FEMA) DFTS and Crowley Industry Partner with NDTA, AMSA, IAM, ATA Regulated as a Federal financial institution, and the only major bank to deliver safe, secure and reliable payment solutions U.S. Bank is pleased to offer a broad suite of advanced transportation-specific tools to support audit readiness U.S. Bank Freight Payment

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U.S. Bank Service Model U.S. Bank’s Operations Help Desk supports the DoD through a number of distinct roles:

Implementation Manager On-board new accounts Project owner for customer-specific large scope projects Testing/problem solving expert Develop Implementation Guides Relationship and Account Managers Assigned specific Government or TSP Accounts Troubleshoot different scenarios Support account needs, projects, and training Provide contract review, compliance, corrective actions Business Analyst Reporting expertise for Government customer Run daily, weekly, monthly metrics and reports Facilitate testing of file exchanges for Government/TSP Program Optimization Spend-Data Analysis Financial Benefits Target Suppliers Dedicated Customer Service DoD/Federal Government Global Support – 24/7/365 1st Point of Contact for Service Calls High Level Support For Invoice Processing Password Resets, User Access Resolution Inform Account Management of Critical Issues

Support

Partner

Assess

Respond

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TPPS Overview: How it works simplified

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| 6 Benefits for FEMA Carrier Participation

Payment Statistics for FEMA DOD Carriers

| 7 Total Invoice Spend $38 Million

Total Paid Invoice Count 2,163

Days-to-Pay Statistics (Invoice Creation to Payment Settlement) Paid in 24 hours: 24% Paid within 3 days: 68% Paid within 5 days: 79%

How to Participate with U.S. Bank

| 8 Existing US Bank Certified Carrier:

Call or email the Help Desk and request a TPR setup between their SCAC and the FEMA Sort Key 1-800-417-1844 or customer.support@usbank.com

Carriers that do not have a contract with U.S. Bank:

Call or email the Help Desk and request a New Contract be sent to them.

1-800-417-1844 or customer.support@usbank.com The help desk will open a ticket requesting a contract be sent to the Carrier.

The help desk will need their NMFTA registered SCAC, a contact name, phone number, and email of someone that will either be signing or facilitate the completion and return of the docs.

A link will be emailed to the POC to download the contract documents, including an application checklist to help with the process.

Carrier contact will receive a call and/or email from a Sales RM…please respond to this call and/or email.

Training will be provided at no cost image2.png image3.png image4.png image13.jpg image14.png image15.png image16.png image17.jpg image18.png image19.png image20.png image21.png image22.jpg image5.jpg image23.jpg image24.jpg image25.png image26.png image27.png image28.jpg image29.png image30.png image31.png image32.png image6.jpg image33.png image34.jpg image35.png image36.png image37.png image38.png image39.jpg image40.png image41.png image42.png image7.jpg image43.jpg image44.jpg image45.jpg image46.jpg image47.jpg image48.png image49.jpg image50.jpg image51.jpg image52.png image8.jpg image53.png image54.png image55.png image1.jpg image9.png image10.png image11.jpg image12.jpg image56.jpg image57.jpg image58.png image59.png image60.png image61.jpg image62.png