70FA5019R0000000006-_Attachment_A_-_SOW_-_Amendment_1.docx

ATTACHMENT A

DEPARTMENT OF HOMELAND SECURITY (DHS)

Federal Emergency Management Agency Statement of Work (SOW)

FOR

The Chemical Biological Radiological Nuclear (CBRN) Program Office

GENERAL

1.1. BACKGROUND

According to Presidential Policy Directive 8: National Preparedness (PPD-8), the nation must maintain a level of preparedness for the full spectrum of hazards and threats which face the country. National Preparedness requires efforts to be made across five mission areas: prevention, protection, response, recovery, and mitigation. The Federal Emergency Management Agency’s (FEMA) mandate is to build and maintain a capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Most of the preparedness efforts FEMA conducts are focused on all-hazards preparedness. Regardless of the cause, FEMA maintains the personnel, supplies, authorities, tools, and capabilities to respond to any hazard.

Challenges exist in executing the five mission areas against chemical, biological, radiological and nuclear (CBRN) hazards. A framework for chemical incident response will not necessarily work effectively against a nuclear detonation. Health effects and the recognition of those effects differ among each of the CBRN threats. Different subject matter experts which may not reside within the Emergency Management community are required for each hazard to effectively advise the Agency on key critical decisions. Medical countermeasures exist for some CBRN hazards, but not for others. Complexities exist when managing the consequences of intentional CBRN events in conjunction with law enforcement interdiction and investigations. Depending upon a CBRN incident’s complexity and size, Stafford Act declarations may or may not occur, but still, require significant Federal interagency coordination and support to a designated Lead Federal Authority (LFA). CBRN hazards, therefore, pose unique problem sets requiring a dedicated team to research, collaborate, advise, and develop solutions for effective and prompt emergency management decisions to save lives, property, and the environment.

The FEMA Response Directorate CBRN Office is dedicated to planning, preparing, and building capabilities required to respond to a CBRN threat or incident. Unlike natural hazards, the impacts of a CBRN incident require FEMA to maintain unique capabilities to prepare for potential consequence management operations in the CBRN domain. The intent of this analysis is to conduct a holistic review of the CBRN enterprise within the Office of Response and Recovery (ORR), and determine how these programs contribute to FEMA’s fulfillment of its statutory requirements and maintenance of its core operational capabilities. The Response Directorate CBRN Office is a productive and well-run organization with a positive reputation amongst both internal and interagency partners. Over the last several years, FEMA has established itself as a leader in the consequence management areas of CBRN operations - building relationships, establishing credibility, and injecting FEMA’s capabilities and concerns into the overall planning and preparedness processes.

The CBRN Office Strategic Plan describes the mission, strategic priorities and objectives of the CBRN Office based on the September 2015 Response Directorate and Office of Program and Policy Analysis Program and Budget Review. This strategy addresses the importance of institutionalizing a centralized CBRN Office within FEMA, the significance of addressing both readiness and consequence management to CBRN threats, and to ensure efficient and effective business management practices to achieve key strategic priorities.

1.2. SCOPE

The purpose of this effort is to acquire support for the CBRN Office initiatives that require subject matter experts (SME) and technical support for programs and projects. This will include focusing on all facets of CBRN planning and response, establishing standards, guidance, and planning factors to support a national effort to cohesively integrate federal, state and local planning and operations for a significant CBRN incident. This effort will also include preparatory consequence management prior to an incident occurring under the PPD-25 framework. This support is envisioned to be both programmatic and technical in nature.

1.3. OBJECTIVE

Provide CBRN technical assistance and support to the FEMA CBRN Office in researching, developing, managing, advising and sustaining the Agency’s CBRN risk-based strategies, plans, policies, best practices, and guidelines as well as building unique CBRN capabilities necessary to prepare for, protect against, respond to, recover from, or mitigate against the risks of CBRN incidents posing the greatest risks to the Nation.

1.4. APPLICABLE DOCUMENTS 1.4.1.Compliance Documents

The following documents provide specifications, standards, or guidelines that must be complied with in order to meet the requirements of this contract:

· 6 USC § 312- Subchapter on Nuclear Incident Response Team (NIRT)

· 6 USC §314 - Authority and Responsibilities under National Emergency Management - January 7, 2011

· 40 CFR 300, the National Oil and Hazardous Substances Pollution Contingency Plan (NCP) -July 1, 2011

· 44 CFR §351.10 establishes the Federal Radiological Preparedness Coordinating Committee (FRPCC), December 10, 2010

· HR240 (2015): The Interagency Modeling and Atmospheric Assessment Center (IMAAC)

· Homeland Security Presidential Directive 22- Domestic Chemical Defense (Classified)

· National Security Presidential Directive 28- US Nuclear Weapons Command and Control,

· Safety, and Security, Revision, June 2003 (Classified)

· Presidential Policy Directive 25- Domestic Guidelines (Classified)

· Presidential Policy Directive 8-National Preparedness

1.4.2. Reference Documents

The following documents listed below but not limited to, may be helpful to the Contractor in performing the work described in this document:

· National Response Framework

· Response and Recovery Federal Interagency Operations Plans

· IMAT Procedures Guide and IMAT Reorganization Memo (2010)

· CBRN Regional Coordinator Memo (2018)

· Incident Annex for Adversarial Threats (classified)

· Regional CBRN Coordinator CONOPS

· Relevant Presidential Policy Directives (PPD-25, 5, 8, etc.)

Radiological/Nuclear

· DHS Strategy for Improving the National Response and Recovery from an IND Attack (2010)

· Nuclear Radiological Incident Annex (NRIA)

· Key Planning Factors and Considerations for a Response to a Nuclear Attack

· Planning Guidance for Response to a Nuclear Detonation

· Radiological Dispersal Device (RDD) Response Guidance: Planning for the First 100 Minutes Chemical

· Oil and Chemical Incident Annex (OCIA)

· Key Planning Factors and Considerations to a Chemical Attack

· 4thGen Chemical Publication Biological

· Quadrennial Homeland Security Review (2014)

· Biological Incident Annex (BIA)

· Key Planning Factors and Considerations for Response to a Biological Incident

2. REQUIREMENTS/TASKS

The Contractor shall provide support to all the various programs and projects identified below. The following information in 2.1.1 through 2.1.5 will be provided across the board in terms of support for all programs and projects.

2.1. CBRN Office

2.1.1. General Program Support

Provide program and project management support, technical support, and planning for all CBRN Office programs.

· Provide program/project management oversight and support.

· Develop briefings, presentations, after action reports, video and graphics support.

· Develop read-a-heads, point papers, talking points, and other communication material as needed.

· Capture notes and due-outs at meetings.

· Coordinate and schedule working group meetings.

2.1.2. Communication and Outreach Support

Support in communicating, in a systematic and consistent way, with multiple stakeholders about cross-cutting issues and engaging FEMA Leadership, Public Affairs and Congressional Affairs, as needed and as requested. Support tasks in this area include the following:

· Communications Strategy: Develop a detailed communication plan, which will include topics such as CBRN policies, plans, operations, tools & capabilities, training & exercises and outreach.

· Create and distribute internal communications on upcoming CBRN policy issues and initiatives to educate FEMA senior leadership.

· Provide support in periodic events and informal meetings.

· Provide support in interagency roundtable events and informal staff meetings on key FEMA and CBRN issues.

· Provide support in nongovernmental and academia roundtables, events, and meetings.

· Develop products such as brochures, kiosks, and visuals to help showcase the FEMA CBRN mission and technological assets.

· Develop and coordinate a social media strategy for the CBRN Office and its subsequent programs and initiatives.

· Graphics & Messaging: Supports the CBRN Office on social and official messaging, graphics development and video projects as needed to further the CBRN Office objectives as related to the FEMA/CBRN mission.

· Support the development and delivery of articles to be published in emergency publications.

2.1.3. Research and Analysis

Support in assessing and analyzing key policy issues and nuclear security events, promoting and protecting FEMA/CBRN equities. Support tasks in this area include the following:

· Assess the current CBRN mission space by analyzing ongoing event/conferences topics related to FEMA/CBRN’s mission by conducting research on events taking place internationally and nationally. Domestically, review ongoing activities at laboratories, non-governmental organizations, academia, and interagency organizations.

· Analyze gaps and identify opportunities where FEMA/CBRN should engage the broader community.

· Publish a 6-month schedule for FEMA/CBRN leadership of the most important events and identifying participation and messaging in coordination with the relevant elements of FEMA, i.e. Office of External Affairs, Congressional Affairs, etc.

· Research, analyze, and develop materials for speeches and testimony to be given by FEMA senior leadership.

· Draft periodic reports covering relevant events that can be shared broadly across FEMA.

· Draft and edit key documents such as presentations, brochures and other materials for internal and external distribution.

2.1.4. Policy and Doctrine Support

· Provide SME support to review and provide comments on CBRN policy concerns and issues.

· Support the development of the FY19 Strategic Plan

· Develop CBRN Office doctrine framework, to include standardized document templates, to include, but not limited to:

· Strategic Documents

· Program Plans

· Operational Plans

· Guidance Documents

2.1.5. Special Projects

· Provide updates and revisions to the existing CBRN Timeline as a means to track the office history and future planning efforts.

2.2. Policy

2.2.1. Federal Radiological Preparedness Coordinating Committee's (FRPCC)

The Contractor shall provide support for the oversight and management of the Federal Radiological Preparedness Coordinating Committee (FRPCC) including Strategic Action Management Plan development, coordination and tracking.

· Provide program and project management support, technical support, and planning for the FRPCC.

· Schedule and prepare FRPCC meetings with such products as agendas as well as capturing meeting minute summaries and due-outs.

· Schedule and manage pre-briefs for leadership.

· Provide support to the standing sub-committees and workgroups.

2.3. Planning 2.3.1. Chemical Program

· Finalize the Chemical Program Plan

· Assist with analyzing the chemical response mission space in order fine tune FEMA’s role and interagency support to Federal, State and local partners during chemical events.

· Update Chemical Program gap analysis as needed

· Assist in the implementation of actions outlined in the Chemical Program Plan in order to close the gaps previously identified in the gap analysis.

2.3.2. Biological Program

· Finalize the Bio Program Plan.

· Assist with analyzing the biological response mission space in order fine tune FEMA’s role and interagency support to Federal, State and local partners during biological events.

· Assist in the implementation of actions outlined in the Bio Program Plan in order to close the gaps previously identified in the gap analysis.

· Update the Bio program gap analysis as needed.

2.3.3. Radiological/Nuclear Program

· Update the Radiological/Nuclear Program gap analysis as needed

· Assist with analyzing the nuclear response mission space in order fine tune FEMA’s role and interagency support to Federal, State and local partners during radiological/nuclear events. Assist in the implementation of actions outlined in the Nuclear/Radiological Program Plan in order to close the gaps previously identified in the gap analysis.

· Update the Radiological/Nuclear program gap analysis as needed.

2.3.4. Key Planning Factors for CBRN Events

· Update of the Chemical Key Planning Factors.

· Update of Key Planning Factors for a Nuclear Detonation.

· Develop Key Planning Factors for a Complex Coordinated Terrorist Attack and update as needed

· Other Key Planning Factors as needed.

2.4. Update Incident Annex’s to the Response and Recovery Federal Interagency Operational Plans (FIOPs) CBRN has responsibility for providing updates to the CBRN incident annexes listed below. The updates will include, but not be limited lifelines, nation state, and interagency role changes.

2.4.1. Nuclear Radiological Incident Annex (NRIA) 2.4.2. Biological Incident Annex (BIA) 2.4.3.Oil/Chemical Annex

2.4.4. Incident Annex for Adversarial Threats

2.4.5. Assist with updates to other Incident Annexes as needed.

2.5. Operations

2.5.1. Specialized Technical Assistance and Operational Support

The Contractor shall:

· Provide technical assistance and operational support to the FEMA/CBRN programs and initiatives, in areas such as hazards assessment, consequence assessment, protective actions, readiness assurance, crisis communication, emergency response facilities and equipment, CBRN/Weapons of Mass Destruction (WMD) and counter terrorism activities.

· Support development and integration of Knowledge Management System for maintaining situational, operational awareness, and decision-making. This includes data and information management to serve as the central knowledge repository of emergency management documentation process.

· Provide technical support to enable FEMA HQ and Regions to maintain and improve CBRN emergency response readiness.

· Assist with the development and maintenance of FEMA/CBRN Emergency Management Team plans, associated implementation procedures, and job aids to be used by HQ responders during postulated event and/or actual emergency.

2.5.2. Consequence Management Coordination Unit (CMCU) and Domestic Emergency Support Team (DEST) Programs

The Contractor shall provide the following program management and technical and planning support to the CMCU and DEST Programs:

· Coordinate with the Department of State, FEMA, and the Federal Bureau of Investigation to incorporate the CMCU into consequence management support to relevant foreign activities.

Update CMCU/DEST doctrine such as handbooks, guides, job aids, position descriptions, program and training and exercise plans as directed.

· Propose doctrine updates as needed.

· Collect exercise player comments from participants following exercises. Expect multiple internal and interagency exercises per year.

· Produce a Quick Look Report within 1 week of exercise completion.

· Produce an After-Action Report for Functional and Full-Scale Exercises

· Develop solutions to program gaps

· Staff solutions for concurrence as directed.

· Update crisis decision aids with decision points, references, authorities, coordination structures, and response timelines.

· Develop staff synchronization template.

· Review orders received by the agency to identify essential, specified, and implied tasks.

· Update a CMCU five-year training and exercise plan that progressively stresses the team to build capabilities.

· Provide support in the development of the DEST Program (DEST 2.0) concept by working collaboratively with FEMA DEST Program Management and other FEMA personnel, relevant interagency members, and the FBI to develop standard operating procedures and memorandums of understanding and agreement necessary to accomplish tasks associated with a PPD-25 scenario.

· Schedule and prepare DEST working group meetings with such products as agendas as well as capturing meeting minutes and due-outs.

2.5.2.1. Specific Project Support: Provide program and project management support, working group support, technical support, and planning to the following specific tasks to the DEST Program.

· Assist in the development of the State and Local Elected Government Engagement Team (SLEGT)

· Assist in the refinement of the DEST Consequence Management Support Element

· Assist in the refinement of the DEST/CMCU Staffing Initiative I.e. Federal Qualification System (FQS), Position Task Book (PTB) development, and Regional Augmentation

· Coordinate and support the implementation of necessary changes to the CMCU and DEST Instruction with the FEMA CBRN Office and relevant FEMA offices

· Assist in the identification and development of the processes that would be required for the FEMA PPD-25 Enterprise to Transition from Prevention to Response activities Assist in the identification of operational support capabilities required by the FBI Assist in the identification of operational support capabilities required by FEMA.

· Assist in the development of standard operating procedures and delegated and implied tasks located within the Incident Annex for Adversarial Threats

· Assist in the development of DEST Operational Resource Support Concept

· Assist in the development of hazard specific Field Operations Guide

· Assist in the maintenance of DEST and CMCU equipment at FEMA HQ and off-site locations

· Assist in the development of billet specific enabling task checklists

· Assist in the development of Memorandums of Agreement/Understanding (MOUs/MOAs) and Interagency Agreements (IA’s) for funding/reimbursement mechanisms

· Assist in other planning development tasks as required.

· Assist in the development of a Common Operational Picture (COP) / Situational Awareness (SA) tool between the Prevention lead federal agency and supporting departments and agencies to by:

· Coordinating, with support from the DEST Program Manager, with the FBI to acquire access for FEMA to their Community of Practice (COP)/Situational Awareness (SA) tool

· Develop training materials and exercise opportunities for the DEST personnel for the utilization of the COP/SA tool

2.5.2.2. DEST & CMCU Training and Exercise

Support Above and beyond the requirements listed in the Training and Exercise section and with guidance provided by the DEST/CMCU Program Managers and informed by the CBRN Training and Exercise Plan, develop and conduct a series of increasingly complex exercises with each successive exercise building upon the previous one linked to a set of common program priorities, designed to test associated capabilities of the DEST/CMCU Program according to priorities identified in the Multi-Year Training and Exercise Plans.

· Develop, lead, and document seminars for members of the DEST/CMCU in accordance with the DEST Training and Exercise Plan and Position Task Book Requirements.

· Develop, lead, and document workshops for members of the DEST/CMCU in accordance with the DEST/CMCU Program Plan and DEST/CMCU Training and Exercise Plan.

· Develop, lead, and document DEST/CMCU Drills and Table Top Exercises (TTX) in accordance with the DEST/CMCU Training and Exercise Plan.

· The DEST/CMCU Program will conduct at least 5 drills and TTX’s per fiscal year.

· Develop, lead, and document DEST/CMCU Functional Exercise (FE) in accordance with the DEST/CMCU Training and Exercise Plan.

2.5.3. Interagency Modeling Atmospheric and Assessment Center (IMAAC) Program Support

The Contractor shall provide the following program management and technical and planning support to the IMAAC Program.

· Identify and draft sections of the IMAAC Internal Standard Operating Procedure

· Capture and draft IMAAC Activation procedures for Continental United States (CONUS) and Outside Continental United States (OCONUS) requests for information.

· Assist in the development and provide annual updates to the Program Plan

· Support the development of an IMAAC Annual Report.

· Develop and periodically update IMAAC Program Plan as priorities and requirements change

· Support the development of the water modeling coordination concept of operations

· Assist in developing and updating of IMAAC procedures and other documentation

· Assist in the development and implementation of the NOAA’s Weather

· Forecasting Office support to state and locals into IMAAC procedures.

· Assist in the updating and organizing the IMAAC Community of Interest on the DHS Homeland Security Information Network

· Provide SME support to review and provide comments on IMAAC programs policy concerns and issues

· Analyze gaps and identify opportunities where IMAAC programs should engage the broader community.

2.5.4. Nuclear Incident Response Team (NIRT) Program

Provide program, project management, and technical support as required. Program Planning:

Update the NIRT Program Plan, as needed to include:

· Conducting the annual strategic gap analysis on the NIRT assets and their current capabilities in order to help inform the NIRT Program Plan

· Researching and drafting recommendations that reinforce or expand guidance to emergency responders on agency/department's response policies

· Provide final program plan for distribution prior to the annual proposal cycle

· Assist in developing and updating of NIRT procedures and other documentation (such as pre- scripted mission assignments, implementation plans and marketing campaigns).

· Support the annual NIRT project cycle, by establishing policies pursuant to the NIRT program, conducting proposal and project reviews, conducting oversight on ongoing projects, and ensuring accurate accountability and closeout of projects

· Manage all NIRT meetings to include the development of agendas, schedules, and assist in facilitating meetings to include project reviews and a biannual Senior Leadership meeting

· Support operational activities associated with NIRT asset deployments as required

2.6. NRITF:

The Nuclear/Radiological Incident Task Force (NRITF) is an interagency group, comprised of nuclear and radiation SMEs. The NRITF resides in the FEMA National Response Coordination Center (NRCC) and provides standardized radiological, nuclear incident subject matter expertise in support of national level incident planning and whole community core capability delivery following a nuclear, radiological incident.

· Provide program and project management support, technical support, and planning for the FRPCC.

· Schedule and prepare NRITF meetings with such products as agendas as well as capturing meeting minutes and due-outs.

· Provide support in the development of exercises and exercise scheduling specific to the NRITF interagency group.

2.7. Tools & Standards

2.7.1. CBRN Chemical, Radiological, Biological Operations Support Specialists Projects (COSS, ROSS, and BOSS), CBRN Responder, CBRN City Planners Resource (CPR) Tool Specific Support

· Update/Develop and Coordinate a multiyear public outreach plan (FY19-FY22)

· Provide support to the implementation of the COSS and BOSS programs.

2.7.1.1. Radiological Operations Support Specialist (ROSS)

· Update the ROSS Program Plan

· Update and maintain the ROSS ICS job aid

· Update and maintain the ROSS Resource Manual

· Revise ROSS public flyers (i.e. ROSS for the Local Emergency Planner, ROSS for the Local, Welcome Packet for the ROSS Candidates

· Support the delivery and maintenance of a program annual training and information updates

· Periodic review of the Management (MGT) - 455 (ROSS Course) and capture recommendations for curriculum enhancements

· Support the NIMS/NQS certification of the ROSS program.

2.7.1.2. Chemical Operations Support Specialists (COSS)

· Support the development and maintenance of the COSS Program Plan

· Support the development and maintenance of the COSS ICS job aid

· Support the development and maintenance of the COSS Resource Manual

· Support the development and maintenance of the COSS public flyers (i.e. COSS for the Local Emergency Planner, COSS for the Local, Welcome Packet for the COSS Candidates

· Support the NIMS/NQS certification of the COSS program.

2.7.1.3. Biological Operations Support Specialist (BOSS)

· Support the development and maintenance of the BOSS Program Plan

· Support the development and maintenance of the BOSS ICS job aid

· Support the development and maintenance of the BOSS Resource Manual

· Support the development and maintenance of the BOSS public flyers (i.e. BOSS for the Local Emergency Planner, BOSS for the Local, Welcome Packet for the BOSS Candidates

· Support the NIMS/NQS certification of the BOSS program.

2.8. Training & Exercises

2.8.1. Training and Drills

The Contractor shall assist Office Director and Program Managers in identifying needs, developing, validation, and delivery of training. Contractor technical support will include, but not be limited to the following:

· Provide expert advice and technical assistance in the development and implementation of a training and drills. This process includes the management of training and drills, as well as the design, development, delivery, evaluation of training effectiveness, and revision of training courses and lessons plans.

· Facilitate the integration of existing training doctrine and programs and provide technical advice and assistance on the development and integration of new training doctrine and programs, with policy oversight provided by the Office Directors and Program Managers.

· Review/recommend currently available training material and/or produce tailored courses/products commensurate with FEMA/CBRN instruction or dictated by current FEMA and Government-wide directives.

· As required, arrange, schedule, and deliver courses and products appropriate for the various functions and activities of the Office of Emergency Operations.

· Exercise Support, to include Master Scenario Events List (MSEL) development Logistics support, evaluation, and AAR development.

· Develop and maintain the Training and Exercise schedule for the office

· Maintain awareness of the National Exercise Division and the FEMA/Response Training Branch schedules and to ensure synchronization with the CBRN Office.

2.8.2. Training

· With the direction of the Training PM, develop and maintain a master CBRN course catalogue.

· Update and Implement Training and Exercise Plans for 2019-2024

· Update Course Material (AWR-920) and enter courses into Learning Content Management System.

· Provide SME’s to support the FEMA certified 2-day course on CBRN awareness for Federal, State, Local, Tribal and Territorial (FSLTT) decision makers.

AWR-920 Training for:

· National IMAT team (Retrain)

· Regional IMAT Teams

· RRCC

· NRCC

· Public courses

· Work with All FEMA CBRN elements (CBRN Support, CMCU DEST, NIRT, IMAAC, and assist in the development of training for each program)

· Assist with FEMA certification of all developed training

· Provide SME’s to assist in development and training all FEMA CBRN courses.

· Enter Course Material into FEMA’s Learning Content Management System

2.8.3. Exercises

As part of the overall training and exercise plan, the Contractor will update the Training and Exercise Planning Workshops (T&EPW) for the various CBRN programs. The Contractor will also provide technical and programmatic support to FEMA HQ and Regional elements during the planning, conducting, and evaluation of emergency response exercises and when responding to real events. Document status of the following activities in a technical summary of support provided include:

· Work with All FEMA CBRN elements (CBRN Support, CMCU DEST, NIRT, IMAAC, and assist in the development of exercises for each program)

· Support and coordinate planning meetings; review exercise plans; provide comments and changes to exercise plans; plan and coordinate FEMA/CBRN participation;

· Assist with the development of FEMA/CBRN exercise plans, objectives, scenarios, injects, and evaluation criteria.

· Support development of FEMA/CBRN controller/player instructions and provide personnel to control and evaluate exercises.

· Support and attend exercise Initial Planning Meeting (IPM), Mid Planning Meeting (MPM), and Final Planning Meeting (FPM) conferences.

· Support exercise control activities and assist with the coordination of FEMA/CBRN and field exercise planners. Provide technical support to post-exercise critique/hot wash activities, and assist with the development of an AAR, corrective actions, and lessons learned.

· For response to real events, provide technical and/or programmatic support as requested to review final emergency, including support for the development of AARs and lessons learned.

2.9. Coordination

2.9.1. Regional Coordinator Support

· Participate in monthly Regional calls and identify deliverables as a result of the call.

· Track and assist in producing identified deliverables.

· Develop monthly Regional call draft agendas using established template for Program Manager review.

· Generate draft meeting minutes for monthly Regional calls using established template for Program Manager review.

· Coordinate logistics for monthly Regional calls particularly when there is inter and intra agency participation.

· Maintain a calendar of Regional CBRN Coordinator taskings and events.

· Assist in the development of documents for the Regional CBRN Coordinator as directed by the program office. Track edits and maintain version control of documents.

· Assist in the dissemination and/or concurrence process of documents to the appropriate audiences.

· Participate in and facilitate an Annual Regional CBRN Coordinator meeting.

· Coordinate logistics for Annual Regional CBRN Coordinator meeting.

· Coordinate logistics for inter and intra agency participation in the Annual Regional CBRN Coordinator meeting.

· Provide ongoing support to the implementation of the Regional Coordinator Concept of Operations (CONOPS) Document and revise as necessary: (Deliverable-Edits made to the CONOPS as needed. Coordinate training opportunities identified in the CONOPS document)

· Track edits and changes to the document.

· Maintain version control of the document.

· Assist in the dissemination and concurrence process whenever the CONOPS needs is sent out for review and approval.

· Track trainings delivered to or taken by Regional Coordinator CBRN which are identified in the Regional Coordinator CONOPS document.

2.9.2. Provide support to the following areas as requested by the CBRN Program Office Leadership as needed.

· International Coordination

· Federal Coordination

· Regional Coordination

· State & Local Coordination

· Non-Governmental Organizations Coordination

· Assist in the development of a Contact database for Outreach and Communication.

3. CONTRACTOR PERSONNEL

3.1. Qualified Personnel

The Contractor shall provide qualified personnel to perform all requirements specified in this SOW.

3.2. Continuity of Support

The Contractor shall ensure that the contractually required level of support for this requirement is maintained at all times. The Contractor shall ensure that all contract support personnel are present for all hours of the workday. If for any reason the Contractor staffing levels are not maintained due to vacation, leave, appointments, etc., and replacement personnel will not be provided, the Contractor shall provide e-mail notification to the Contracting Officer’s Representative (COR) prior to employee absence. Otherwise, the Contractor shall provide a fully qualified replacement.

3.3. Key Personnel

Before replacing any individual designated as Key by the Government, the Contractor shall notify the Contracting Officer no less than 15 business days in advance, submit written justification for replacement, and provide the name and qualifications of any proposed substitute(s). All proposed substitutes shall possess qualifications equal to or superior to those of the Key person being replaced, unless otherwise approved by the Contracting Officer. The Contractor shall not replace Key Contractor personnel without approval from the Contracting Officer. The following Contractor personnel are designated as Key for this requirement. Note: The Government may designate additional Contractor personnel as Key at the time of award.

· Program Manager

· Analyst (CMCU, DEST)

The Contractor may propose one analyst that meets CMCU/DEST requirements or multiple positions that satisfy the need. The Program Manager and the CMCU/DEST analyst position will be the only positions requiring a TS/SCI clearance. The clearances will be required from day one. A Q/SCI clearance will not be accepted in place of a TS/SCI.

3.4. Contractor Key personnel shall not be assigned by the Contractor to more than one key position for this requirement.

3.5. Program Manager

The Contractor shall provide a Program Manager who shall be responsible for all Contractor work performed under this SOW. The Program Manager shall be a single point of contact for the Contracting Officer and the COR. The name of the Program Manager, and the name(s) of any alternate(s) who shall act for the Contractor in the absence of the Program Manager, shall be provided to the Government as part of the Contractor's proposal. The Program Manager is further designated as Key by the Government. During any absence of the Program Manager, only one alternate shall have full authority to act for the Contractor on all matters relating to work performed under this contract. Additionally, the Contractor shall not replace the Program Manager without prior approval from the Contracting Officer.

3.6. Employee Identification

Contractor employees working on-site at Government facilities shall wear a Government issued identification badge. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent (in meetings, when answering Government telephones, in e-mail messages, etc.) and display the Government issued badge in plain view above the waist at all times.

3.7. Employee Conduct

Contractor’s employees shall comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, and possession of weapons) when visiting or working at Government facilities. The Contractor shall ensure Contractor employees present a professional appearance at all times and that their conduct shall not reflect discredit on the United States or FEMA. The Program Manager shall ensure Contractor employees understand and abide by FEMA established rules, regulations and policies concerning safety and security.

3.8. Removing Employees for Misconduct or Security Reasons

The Government may, at its sole discretion (via the Contracting Officer or Contracting Officer Representative), direct the Contractor to remove any Contractor employee from FEMA facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the contract. The Contracting Officer will provide the Contractor with a written explanation to support any request to remove an employee.

4. OTHER APPLICABLE CONDITIONS

4.1. SECURITY

Contractor access to unclassified, but Security Sensitive Information may be required under this SOW. Contractor employees shall safeguard this information against unauthorized disclosure or dissemination.

Contractor access to classified information is required under this SOW. The maximum level of classification is Top Secret/SCI. Contractors working in the CMCU and DEST projects, as well as the Program Managers are required to currently have clearances at the TS/SCI level.

Other projects and programs where Contractor access to classified information is not currently required can have clearances at a public trust level.

4.2. PERIOD OF PERFORMANCE

4.3. PLACE OF PERFORMANCE

The primary place of performance will be the FEMA HQ in the Washington Metro Area.

500 C Street SW Washington, DC 20472

Although FEMA HQ is the primary place of performance, other FEMA facilities, Contractor facilities and other federal facilities may be used as required.

4.4. HOURS OF OPERATION

Contractor employees shall generally perform all work between the hours of 0800 and 1700 EST, Monday through Friday (except Federal holidays). However, there may be occasions when Contractor employees shall be required to work other than normal business hours, including weekends and holidays, to fulfill requirements under this SOW.

4.5. TRAVEL

Contractor travel domestically and internationally shall be required to support this requirement. All travel required by the Government outside the local commuting area(s) will be reimbursed to the Contractor in accordance with the Federal Travel Regulations. The Contractor shall be responsible for obtaining COR approval for all reimbursable travel in advance of each travel event. The COR will provide the necessary form for submittal by the contractor.

4.6. POST AWARD KICK-OFF CONFERENCE

The Contractor shall attend a Post Award Conference with the Contracting Officer and the COR no later than fourteen (14) business days after the date of award. The purpose of the Post Award Conference, which will be chaired by the Contracting Officer, is to discuss technical and contracting objectives of this contract and review the Contractor's draft project plan. The Post Award Conference will be held at the Government’s facility, located at 500 C Street SW Washington, DC 20472 or via teleconference.

4.7. PROJECT PLAN

The Contractor shall provide a draft Project Plan at the Post Award Conference for Government review and comment. The Contractor shall provide a final Project Plan to the COR not later than seven (7) business days after the Post Award Conference.

4.8. BUSINESS CONTINUITY PLAN

The Contractor shall prepare and submit a Business Continuity Plan (BCP) to the Government. The BCP Plan shall be due thirty (30) business days after the date of award and will be updated on an annual basis. The BCP shall document Contractor plans and procedures to maintain support during an emergency, including natural disasters and acts of terrorism. The BCP, at a minimum, shall include the following:

· A description of the Contractor’s emergency management procedures and policy

· A description of how the Contractor will account for their employees during an emergency

· How the Contractor will communicate with the Government during emergencies

· A list of primary and alternate Contractor points of contact, each with primary and alternate:

· Telephone numbers

· E-mail addresses

· Individual BCPs shall be activated immediately after determining that an emergency has occurred, shall be operational within 8 hours of activation or as directed by the Government, and shall be sustainable until the emergency situation is resolved, and normal conditions are restored or the contract is terminated, whichever comes first. In case of a life-threatening emergency, the COR shall immediately make contact with the Contractor Program Manager to ascertain the status of any Contractor personnel who were located in Government controlled space affected by the emergency. When any disruption of normal, daily operations occur, the Contractor Program Manager and the COR shall promptly open an effective means of communication and verify:

· Key points of contact (Government and Contractor)

· Temporary work locations (alternate office spaces, telework, virtual offices, etc.)

· Means of communication available under the circumstances (e.g. email, webmail, telephone, FAX, courier, etc.)

· Essential Contractor work products expected to be continued, by priority

· The Government and Contractor Program Manager shall make use of the resources and tools available to continue contracted functions to the maximum extent possible under emergency circumstances. Contractors shall obtain approval from the Contracting Officer prior to incurring costs over and above those allowed for under the terms of this contract. Regardless of contract type, and of work location, Contractors performing work in support of authorized tasks within the scope of their contract shall charge those hours accurately in accordance with the terms of this contract.

4.9. PROGRESS REPORTS

The Program Manager shall provide a monthly progress report to the Contracting Officer and COR via electronic mail. This report shall include a summary of all Contractor work performed, including a breakdown of labor hours by staff person and by labor category, all direct costs by line item, an assessment of technical progress, schedule status, any travel conducted and any Contractor concerns or recommendations for the previous reporting period.

4.10. PROGRESS MEETINGS

The Program Manager shall be available to meet with the COR upon request to present deliverables, discuss progress, exchange information and resolve emergent technical problems and issues. These meetings shall take place at the Government's facility or via teleconference.

4.11. GENERAL REPORT REQUIREMENTS

The Contractor shall provide all written reports in electronic format with read/write capability using applications that are compatible with FEMA workstations (Windows 10 and Microsoft Office Applications).

4.12. PROTECTION OF INFORMATION

Contractor access to information protected under the Privacy Act is required under this SOW. Contractor employees shall safeguard this information against unauthorized disclosure or dissemination in accordance with the law and Government policy and regulation.

Contractor access to proprietary information is required under this SOW. Contractor employees shall safeguard this information against unauthorized disclosure or dissemination in accordance with the law and Government policy and regulation.

4.13. SECTION 508 COMPLIANCE

Pursuant to Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d) as amended by P.L. 105- 220 under Title IV (Rehabilitation Act Amendments of 1998) all Electronic and Information Technology (EIT) developed, procured, maintained and/or used under this contract shall be in compliance with the “Electronic and Information Technology Accessibility Standards” set forth by the Architectural and Transportation Barriers Compliance Board (also referred to as the “Access Board”) in 36 CFR Part 1194. The complete text of Section 508 Standards can be accessed at http://www.access-board.gov/ or at http://www.section508.gov.

The Contractor responsible for making 508 updates to documents. The Contractor will also work with the FEMA Section 508 Accessibility Resource Center to ensure all documents are 508 compliant.

5. GOVERNMENT FURNISHED RESOURCES

The Government will not provide full time workspace, but will provide equipment and supplies necessary to perform Contractor services required in this contract, unless specifically stated otherwise in this work statement. Work space may be provided based on availability and advanced scheduling.

The Contractor shall use Government furnished facilities, property, equipment and supplies only for the performance of work under this contract and shall be responsible for returning all Government furnished facilities, property, and equipment in good working condition, subject to normal wear and tear.

The Government will provide copies of the references cited in SOW 1.4 at the Post Award Conference.

The Contractor shall use Government furnished information, data and documents only for the performance of work under this contract and shall be responsible for returning all Government furnished information, data and documents to the Government at the end of the performance period. The Contractor shall not release Government furnished information, data and documents to outside parties without the prior and explicit consent of the Contracting Officer.

5.1. CONTRACTOR FURNISHED PROPERTY

The Contractor shall furnish all facilities, materials, equipment and services necessary to fulfill the requirements of this contract, except for the Government Furnished Resources specified in SOW 5.0.

5.2. GOVERNMENT ACCEPTANCE PERIOD

The COR will review deliverables prior to acceptance and provide the Contractor with an e-mail that provides documented reasons for non-acceptance. If the deliverable is acceptable, the COR will send an e-mail to the Contractor notifying it that the deliverable has been accepted.

· The COR will have the right to reject or require correction of any deficiencies found in the deliverables that are contrary to the information contained in the Contractor’s accepted proposal. In the event of a rejected deliverable, the Contractor will be notified in writing by the COR of the specific reasons for rejection. The Contractor may have an opportunity to correct the rejected deliverable and return it per delivery instructions.

· The COR will have five (5) business days to review deliverables and make comments. The Contractor shall have ten (10) business days to make corrections and redeliver.

1.2. All other review times and schedules for deliverables shall be agreed upon by the parties based on the final approved Project Plan. The Contractor shall be responsible for timely delivery to Government personnel in the agreed upon review chain, at each stage of the review. The Contractor shall work with personnel reviewing the deliverables to assure that the established schedule is maintained.

6. DELIVERABLES

The Contractor shall consider items in in the table below as having mandatory due dates All subtasks under the main task heading are included as part of the deliverable.

ITE M

SOW REFERENCE

DELIVERABLE / EVENT

DUE BY

DISTRIBUTION

2.1.1.

Develop CBRN Office briefings, presentations, after action reports, graphics.

2.1.2.

Update communication and outreach plan for CBRN Office, includes not limited to: handouts, social media, messaging, articles.

*4 months after award CBRN Project Managers, COR

1 All due dates with an asterisk will completed through the life of the contract. Deliverable due dates without an asterisk will only be required year one due dates.

ITE M

SOW REFERENCE

DELIVERABLE / EVENT

DUE BY

DISTRIBUTION

2.3.

2.4.

Update Incident Annex’s to the Response and Recovery Federal Interagency Operational Plans (FIOPs), which includes NRIA, BIA, Oil/Chemical Annex, Incident Annexes.

*10 months after award CBRN Project Manager, CBRN Support Branch Chief

2.5.

2.5.2.1 Identify and Development Operational Resource Support Concepts and Hazard Specific Field Operation Guide for DEST/CMCU.

10 months after award CBRN Project Manager, CBRN Operation Branch Chief

2.5.3.

2.6.

ITE M

SOW REFERENCE

DELIVERABLE / EVENT

DUE BY

DISTRIBUTION

2.7.

Develop, update and coordinate a multiyear public outreach plan (COSS/ROSS/BOSS/CBRN Responder/CBRN City Planners

*3 months after award CBRN Project Manager, CBRN Coordination/Operation Branch Chief

2.9.

Coordination logistics for inter and intra agency participation in the annual regional CBRN Coordination meeting

*3 months after award CBRN Project Manager, CBRN Coordination/Operation Branch Chief

4.8

Updated Business Continuity Plan

4.9

Progress Reports