70-M0087-26-CP364_GSD_Submittal.pdf

This is a GSD Submittal document for Santa Fe Trails' sole source procurement of transit operations subscription software in New Mexico. The procurement requests an integrated software system combining TripMaster and Passio solutions to support scheduling, dispatching, vehicle tracking, vehicle maintenance, passenger payment processing, and self-service booking capabilities. The system must accommodate fixed route management, on-demand and microtransit services, and demand response operations with safety monitoring and operational insight features. Santa Fe Trails justifies the sole source approach based on the unique integration level provided by these combined solutions under a single vendor, which cannot be replicated through multiple third-party systems without significant additional cost, risk, and complexity.

The submittal emphasizes that the integrated platform eliminates the need for costly and complex multi-vendor implementations while reducing operational risk. By consolidating transit operations functions—including scheduling, dispatching, vehicle maintenance tracking, and passenger services—under one vendor solution, Santa Fe Trails avoids the complications and expenses associated with integrating disparate systems from multiple providers. This approach ensures seamless data flow across all transit operations while maintaining system reliability and security across the organization's fleet management and customer-facing services.