7-Submission Instructions - RFP260124.pdf

PDF 102 KB Posted

Attached to
Medical Navigation Program
Solicitation number
RFP260124
Issued by
Bath County, Kentucky

About this file

This is a submission instructions document for the City of Louisville Metro Emergency Services' Medical Navigation Program, specifically the 911 Medical Call Diversion Program (RFP 260124). The program seeks qualified vendors to divert low-acuity medical calls from Emergency Medical Services to appropriate care pathways through telemedical professional services. Callers meeting defined criteria will be triaged by a medical professional over the phone, with care pathways developed based on identified needs, including options such as in-home instructions, referrals to appropriate medical facilities, primary care physician contact, telehealth services, and transportation arrangement. The question period for this opportunity runs from November 25, 2025 at 10:00 AM EST through December 5, 2025 at 3:00 PM EST. All submissions must be uploaded, submitted, and finalized through the Louisville Bonfire Hub portal by the closing deadline of December 19, 2025 at 3:00 PM EST.

Suppliers are required to submit ten specific documents through the online portal, including a good faith effort file, information and signatures form, acknowledgements and preferences, W-9 documentation, supplier form, ban the box compliance certification, and five response documents addressing organizational experience and capabilities, program design and implementation, outcomes and performance measurement, compliance and security, and financial and contracting approach. The maximum upload file size is 1,000 MB, and documents may not be embedded within other files. Additional optional information and supporting materials may be submitted in various formats. Prospective vendors experiencing technical difficulties with the submission process should contact Euna Procurement support at support.bonfire@eunasolutions.com. Submission confirmation will be provided via email with a unique confirmation number upon finalization.

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Other files

File Type Posted
2-Acknowledgements Preferences.pdf PDF
5-Vendor Information.pdf PDF
3-Ban the Box Compliance Checklist.pdf PDF
1-RFP260124 Specifications.pdf PDF
6-W9.pdf PDF
4-GFE Docs.xlsx XLSX spreadsheet

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Text version

Submission Instructions for Suppliers

Please follow these instructions to submit via our Public Portal.

1. Prepare your submission materials:

Requested Information

Name Type # Files Requirement

Good Faith Effort

File Type: Any (.csv, .pdf, .xls, .xlsx, .ppt, .pptx, .bmp, .gif, .jpeg, .jpg, .jpe, .png, .tiff, .tif, .txt, .text, .rtf, .doc, .docx, .dot, .dotx, .word, .dwg, .dwf, .dxf, .mp3, .wav, .avi, .mov, .mp4, .mpeg, .wmv, .zip)

1 Required

Information and Signatures

File Type: PDF (.pdf) 1 Required

Acknowledgements and Preferences

File Type: PDF (.pdf) 1 Required

W-9 File Type: PDF (.pdf) 1 Required

Supplier Form File Type: PDF (.pdf) 1 Required

Ban the Box Compliance

File Type: PDF (.pdf) 1 Required

Name Type # Files Requirement

Response to Organizational Experience and Capabilities

File Type: PDF (.pdf) 1 Required

Response to Program Design and Implementation

File Type: PDF (.pdf) 1 Required

Response to Outcomes and Performance Measurement

File Type: PDF (.pdf) 1 Required

Response to Compliance, Security and Legal

File Type: PDF (.pdf) 1 Required

Response to Financial and Contracting Approach

File Type: PDF (.pdf) 1 Required

Additional Information (Optional)

File Type: Any (.csv, .pdf, .xls, .xlsx, .ppt, .pptx, .bmp, .gif, .jpeg, .jpg, .jpe, .png, .tiff, .tif, .txt, .text, .rtf, .doc, .docx, .dot, .dotx, .word, .dwg, .dwf, .dxf, .mp3, .wav, .avi, .mov, .mp4, .mpeg, .wmv, .zip)

Multiple Optional

Commodity Codes

Commodity Set Commodity Code Title Description

NIGP 94887

Telemedical Professional Services

Requested Documents:

Please note the type and number of files allowed. The maximum upload file size is 1000 MB.

Please do not embed any documents within your uploaded files, as they will not be accessible or evaluated.

2. Upload your submission at:

https://louisvilleky.bonfirehub.com/opportunities/211805

The Question period for this opportunity starts Nov 25, 2025 10:00 AM EST. The Question period for this opportunity ends Dec 05, 2025 3:00 PM EST. You will not be able to send messages after this time.

Your submission must be uploaded, submitted, and finalized prior to the Closing Time of Dec 19, 2025 3:00 PM EST. We strongly recommend that you give yourself sufficient time and at least ONE (1) day before Closing Time to begin the uploading process and to finalize your submission.

Important Notes:

Each item of Requested Information will only be visible after the Closing Time.

Uploading large documents may take significant time, depending on the size of the file(s) and your Internet connection speed.

https://louisvilleky.bonfirehub.com/opportunities/211805

You will receive an email confirmation receipt with a unique confirmation number once you finalize your submission.

Minimum system requirements: Microsoft Edge, Google Chrome, or Mozilla Firefox.

Javascript must be enabled. Browser cookies must be enabled.

Need Help?

City of Louisville uses a Euna Procurement portal for accepting and evaluating proposals digitally. Please contact Euna Procurement at support.bonfire@eunasolutions.com for technical questions related to your submission. You can also visit their help forum at https://customer.eunasolutions.com/public/s/knowledge-base/bonfire-hub/vendor-submission-support mailto:support.bonfire@eunasolutions.com https://customer.eunasolutions.com/public/s/knowledge-base/bonfire-hub/vendor-submission-support https://customer.eunasolutions.com/public/s/knowledge-base/bonfire-hub/vendor-submission-support

File details come from the government source that posted it. Updated .