7-SHE125212 Specifications.pdf

SHE125212

SPECIFICATIONS

Specification Meets Spec

YES NO

1. The Contractor must be capable of servicing all commercial brands, manufacturers, and types of kitchen equipment. This contract will focus on the cost of preventative maintenance inspections, as well as the normal labor and parts required to keep the equipment operational.

2. During each preventative maintenance visit, the Contractor is expected to inspect multiple appliances in a single trip. Because not all kitchen equipment is in constant use or requires monthly maintenance,

3. Preventative maintenance and repairs can only be done during the hours of 7:30 PM to 3:00 AM unless the jail determines the repair is emergent and requests the contractor to come sooner.

4. If any of the equipment listed under part A of the Price Schedule is replaced, preventative maintenance for the new equipment will not be charged during the new equipment warranty period.

5. Provide as-needed repairs on the jails kitchen equipment, when authorized by the county through a Purchase Order (PO). Some of the repairs may be emergent repairs. Repairs beyond the scope of preventative maintenance calls, shall be paid on an hourly rate basis.

6. The contractor shall also supply the parts for preventive maintenance and the repairs.

Bidder has provided a published pricing list/catalog or other indicator of published pricing to which the requested discount shall apply.

6. Prompt billing shall be required. For the monthly preventative maintenance, the monthly invoice shall be e-mailed to sh-purchasing@saltlakecoutny.gov no late than the 10th of every month, for the preventative maintenance services rendered the previous month. For repairs, invoice shall be e-mailed to sh-purchasing@saltlakecounty.gov within 3 business days after the completion of the repair. The County reserves the right to correct an incorrect invoice before paying.

7. Bidder possesses all necessary professional and business licenses required to operate in Salt Lake County, Utah, and must have held these licenses in good standing for a minimum of three (3) consecutive years prior to the bid submission date.

8. Bidder has a minimum of three (3) years of verifiable experience in servicing commercial kitchen appliances and equipment. This experience must demonstrate the Bidder’s capability to perform preventative maintenance, diagnostics, and repairs on a wide range of commercial kitchen equipment brands and models.

The contractor shall also supply the parts for preventive maintenance and the repairs.

9. The goods covered under this contract are expected to be parts that the Contractor will personally deliver to the Jail and install as part of the repair process. It is not anticipated that contracted goods will be shipped to the Jail via courier or similar delivery services.

Price guarantee period 24 months. Vendor may submit to the County written requests for price increases once every 2 years. Price escalation requests shall be submitted at least 60 days prior to the effective date of any renewal period. Price escalation requests are limited to a maximum of 3% annual increase and vendor must provide a justification based on neutral third-party data (such as a relevant market index). The County may reject or accept price escalation in its sole discretion. Any price escalation to the contract must be approved by the County as a written contract amendment, signed by both parties.

10. Bidders shall include detailed warranty information in their submitted bid documents. Specifically, bidders must clearly state their warranty policy for all repairs performed under this contract. (Please enter this information as indicated on the Pricing Schedule):

• Duration of warranty coverage for labor and parts

• Conditions under which warranty service is provided

• Any exclusions or limitations

• Response time for warranty-related service call

• What is your company’s warranty policy on repairs performed by your technicians under this contract? Please include details regarding coverage period, parts and labor, and any conditions or limitations.

This contract shall include the contractor providing as-needed repairs on the jails’ kitchen equipment, when authorized by the county through a Purchase Order (PO). Some of the repairs may be emergent repairs.

Repairs beyond the scope of preventative maintenance calls, shall be paid on an hourly rate basis.

11. Prior to any major repairs the contractor must obtain written approval of a firm cost quote. In the event a repair is likely to near or exceed the cost of replacement, the contractor shall immediately cease repair efforts, advise the Jail Support Lieutenant of the recommendation for replacement, and await further authorization from the County.

Regular repair response time is next business day after contractor receives a request from the County. Response time required for emergency repair calls is 4 hours 365 days per year.

Bidder agrees to provide Salt Lake County with original manufacturer repair parts, if required, at the catalog list prices in effect at the time of shipment, less a contracted discount off the published list prices. Parts prices are to be FOB Destination, Freight Prepaid.

The contractor shall supply the services/items described herein for the duration of the agreement.

Upon award, contractor’s employees assigned to work onsite must hold an approved access pass obtained through submission of the Security

Access Application provided in the Supporting Documentation area of the bid portal.

Equipment replacement shall be outside the scope of this contract, and the County shall procure those items in accordance with County policy. In the event the County issues a competitive solicitation for replacement equipment, this contract shall not preclude the Contractor from submitting a bid and not give the Contractor any preference or other advantage.

Bidder has submitted the References attachment as part of their bid (please refer to the REFERENCES attachment found in the SUPPORTING DOCUMENTATION area of the project portal in Bonfire).