7-Attachment A - Scope of Work (SOW).docx

Attachment A Scope of Work (SOW)

The Responder shall adhere to the following minimum specifications, performance requirements and all terms and conditions within this solicitation.

1 TRAUMA COUNSELOR : MANDATORY QUALIFICATIONS

1.1 Contractor shall have earned a Master Degree from a regionally accredited university in the field of Counseling, Psychology, Sociology, or Social Work.

1.2 Contractor shall have a current license in the State of Arizona with the Arizona Board of Behavioral Health and provide proof of licensure in the Statement of Qualifications (SOQ) response.

1.3 Contractor shall have specialized experience in working with children, adults, and families who have experienced trauma.

1.4 Contractor shall have professional experience working with clients who have experienced domestic violence, child neglect and abuse, sexual violence, and/or who have been victims of crime.

1.5 Contractor shall have experience in a counseling practice that is social justice oriented, community collaborative, and/or advocacy based and shall ensure that all services are provided in a culturally relevant, gender responsive, and linguistically appropriate manner to the population being served.

1.6 Contractor shall have training in at least one or more advanced trauma treatment modalities to include but not be limited to, Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), Parent Child Interaction Therapy (PCIT), Alternatives for Families Cognitive Behavioral Therapy (AF-CBT) and/or Eye Movement Desensitization and Reprocessing (EMDR).

1.7 Contractor shall have access to an individual and/or group clinical supervisor on a regular basis throughout the term of a resultant contract.

1.8 Contractor shall utilize trauma–specific assessments to determine treatment needs, utilize evidence based assessments to inform treatment planning, and utilize individualized treatment plans based on assessments that are periodically reassessed.

1.9 Contractor shall measure trauma symptom reduction.

1.10 Contractor shall carry independent malpractice insurance throughout the duration of a contract with the County.

2 TRAUMA COUNSELOR: MINIMUM QUALIFICATIONS

2.1 As a contracted member of the Family Advocacy Center (FAC) staff, the Contractor shall be a mandatory reporter and ensure that upon discovery, suspected or alleged abuse, neglect or exploitation is reported immediately to the appropriate authorities (i.e. Department of Child Safety, Law Enforcement, Adult Protective Service, Arizona Department of Health Services, State Board of Nursing, Arizona Medical Board, Board of Osteopathic Examiners, Healthcare Integrity and Protection Data Bank, etc.).

2.2 Contractor shall comply with all applicable Pinal County policies and procedures and joint policies or protocols developed by and agreed to in writing between Pinal County and the successful Contractor.

2.3 Contractor shall upon request, provide certificates and documentation to show compliance with contract standards for accreditation purposes.

2.4 The County may consider quotes from counseling offices provided that no more than three (3) counselors will be assigned to a resulting contract. Any quote must demonstrate how a counselor meets the minimum qualifications.

3 TRAUMA COUNSELOR: SERVICE REQUIREMENTS

3.1 The Contractor shall provide services in a manner that is sensitive to ethnic and cultural diversity with consideration for people who have limited English proficiency or impaired communication abilities.

3.2 Contractor shall provide services in accordance with the standards of the profession and the license requirements of the State of Arizona and Pinal County. The Contractor shall comply with all Federal, State, County, and local legislation, rules and regulations relating to the provision of services described herein.

3.3 Services shall be delivered in a humane and respectful manner and in accordance with any and all applicable professional accreditation standards.

3.4 Contractor shall complete continuing education in the field of child abuse, trauma or clinical practice in the amount of eight (8) contact hours every two (2) years.

3.5 Contractor shall attend monthly and/or emergency Multi-Disciplinary Team Case Reviews.

4 BACKGROUND CHECKS AND FINGERPRINTING

4.1 Contractor shall comply with all applicable legal requirements relating to fingerprinting, certification, and criminal background checks. The Contractor is responsible for knowing the legal requirements regarding fingerprinting, fingerprint clearance cards, certifications regarding pending or past criminal matters, and criminal records checks that relate to the work described herein and future contract performance.

4.2 Due to the nature of the services required by the County, the Contractor shall possess and provide to the County a copy of a valid fingerprint clearance check conducted by the Arizona Department of Public Safety. A copy of a valid fingerprint clearance card shall be presented to the County prior to contract execution and Contractor shall carry the card at all times while on FAC premises. Failure to do so may be considered a material breach and may result in cancellation of a contract.

4.3 Contractor shall certify that neither they nor potential subcontractors are required to register as a sex offender pursuant to A.R.S. §13-3821 and that no such Contractor or potential subcontractor shall perform services under a contract with the County when juveniles or vulnerable adults are or are reasonably expected to be present. Contractor shall not be awaiting trial or convicted of any of the offenses listed in the applicable state statutes, or of acts committed in another state that would be offenses in this state. A violation of this condition shall be considered a material breach and shall result in cancellation of a contract.

4.4 Contractor shall ensure that all Counselors undergo a seven (7) year comprehensive criminal background check and the County shall be the final judge about whether a Counselor may be assigned to a contract based on the results of said background check.

4.5 Contractor shall maintain current registration in the Federal System of Award Management (SAM) and obtain a Universal Entity Identifier (UEI) number. Contractor is responsible for reporting their SAM registration and UEI number to the County upon request to ensure timely and accurate award reporting.

5 COMMUNICATION AND INFORMATION MANAGEMENT

5.1 Upon assessment, the Contractor shall develop a treatment plan that shall include estimated length and frequency of recommended treatment for each client. Contractor shall submit client progress reports within fifteen (15) calendar days from the month in which counseling services were rendered.

5.1.1 The FAC may request additional progress reports be submitted as treatment progresses.

5.2 The Contractor shall adopt a comprehensive assessment process that allows for the collection and analysis of data about clients who have experienced domestic violence, child neglect and abuse, sexual violence, and/or who have been victims of crime.

5.2.1 It is the Contractor’s responsibility to develop and maintain counseling records and such records shall be kept separately from the County’s internal records.

5.3 It shall be the Contractor’s responsibility to ensure all client records are stored and retained in a manner consistent with all laws, statutes and policies to include but not be limited to County policies, Health Insurance Portability and Accountability Act of 1996 (HIPAA) and common industry standards for privacy and security practices and processes as defined by the National Institute and Technology (NIST) and the Health Information Technology for Economic and Clinical Health Act (HITECH).

5.4 Contractor shall maintain and report applicable statistical data for grant tracking purposes.

5.5 Contractor shall administer Pinal County surveys to clients to assess client satisfaction with program outcomes.

6 PROGRAM DELIVERY

6.1 This addition to the Family Advocacy Center has been made possible by the Victims of Crime Act (VOCA) Victim Assistance Grant Program and is therefore subject to applicable terms and the availability of grant funds.

6.1.1 Services rendered under this grant-funded position shall be reimbursed at no more than the approved federal contractor rate of $81.25 per hour for up to twenty (20) hours worked each week, not to exceed $1,625 weekly. The County shall not negotiate a reimbursement rate greater than the federally approved rate.

6.1.2 Federal grant terms and conditions shall apply to any contract awarded through this Statement of Qualifications (SOQ).

6.2 Contractor may be required to perform services at one or more FAC locations throughout Pinal County. Per the terms of the grant, travel shall not be reimbursed.

6.3 Typical hours of operation for FAC locations are 8:00 A.M. to 5:00 P.M. Monday through Friday and all awarded Contractor(s) shall not exceed twenty (20) hours per week and will be expected to be available approximately two and a half (2.5) days, throughout the duration of a contract with the County.

6.3.1 It is the goal of the County to ensure a full twenty (20) hours per week workload for all awarded Contractor(s), however, hours may fluctuate based on factors outside of the County’s control such as the number of available referrals. No minimums are guaranteed.

6.3.2 Under no circumstances shall Contractor(s) work overtime hours.

6.3.3 Contractor(s) will be responsible for submitting billing for hours worked under the grant on a monthly basis and in a timely manner, invoicing shall be submitted to the County on the first (1st) day of each month for the prior month’s services.

6.3.4 The County shall not reimburse the Contractor(s) for hours worked outside of the approved parameters of this Scope of Work.

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