Offeror shall include the narrative response for each question in Appendix C, J. Narrative Response within this document. Offeror’s response for each question shall not exceed three (3) pages per response and font size must be at least a size 10 font, not smaller. Each response is separated into a different section for correct pagination within Word. Include the question page for context of the pages that follow in response to the question (the question page will not be counted against the offeror’s page count for that question).

Offeror should edit the header field (red letters highlighted in yellow above) on the first page of this Word document and replace “abc” with the offeror company name so it will appear on later pages of this document for each question. Then “click” out of editing the header field to save the change. Save the Word file with a suffix that includes your company name.

Technical Requirements Narrative Response

Question 1: Describe how offeror will provide the leadership, resources, program management, collaboration, and communication needed for the overall management of the project, interaction with subcontractors, and interface with OSPs to ensure a NENA i3 standards-based solution that is fully interoperable with all neighboring jurisdictions. The description should include a high-level description of how a local Forest Guide can be used to route calls to adjacent NCGS systems.

Offeror’s response Offeror’s written response to the above question starts on next page (Maximum of 3 pages per response to this question, excluding this header page).

Offeror Responding Name: abc

Question 1 Q1-1

Technical Requirements Narrative Response

Question 2: Describe how the solution will be implemented and the process that will be used to transition from the existing transitional NGCS solution to an end-state geospatially routed NENA i3 solution.

Offeror’s response Offeror’s written response to the above question starts on next page (Maximum of 3 pages per response to this question, excluding this header page).

Question 2 Q2-3

Technical Requirements Narrative Response

Question 3: Describe the process and interfaces that will be used to ensure any call delivered to a PSAP can be processed and answered by the existing Call Handling Equipment at each PSAP and include any proven mitigation strategies that will be used to ensure the project is deployed on time and within budget.

Offeror’s response Offeror’s written response to the above question starts on next page (Maximum of 3 pages per response to this question, excluding this header page).

Question 3 Q3-2

Question 4 Q4-1

Question 5 Q5-1 Question 4: Describe the process that will be used to ensure the NGCS can support FCC Phase 1 and Phase 2 and the resources that are dedicated to working with the 911 Authority and the OSP during the process.

Offeror’s response Offeror’s written response to the above question starts on next page (Maximum of 3 pages per response to this question, excluding this header page).

Question 5 Q5-1 Question 5: Describe the tools and resources that provide the ability to support the Spatial Interface and ensure that the data in the ECRF matches the LVF, is CLDXF compliant at rest, and allows GIS authority and 911 Authority to ensure that the NGCS will be able to route calls to the correct PSAP using the PSAP URI and not rely on any transitional data, MSAG data, or other legacy 911 formats.

Offeror’s response Offeror’s written response to the above question starts on next page (Maximum of 3 pages per response to this question, excluding this header page).

Question 6 Q6-3

Question 6: Describe the realistic timeline for Dashboard development and implementation that includes at a minimum Real Time Network Outage Monitoring and Reporting to support all of the technical requirements in the RFP.

Offeror’s response Offeror’s written response to the above question starts on next page (Maximum of 3 pages per response to this question, excluding this header page).

Question 7 Q7-2

Question 7: Describe the capabilities of the PRF and information that is needed from the CHE to support the PRF. The description should include the process that a PSAP will use to re-route calls to another PSAP that includes the responsibilities of the 911 Authority, PSAP, and the Offeror.

Offeror’s response Offeror’s written response to the above question starts on next page (Maximum of 3 pages per response to this question, excluding this header page).

Question 8 Q8-2

Question 8: Provide a diagram or diagrams that show NG 9-1-1 traffic flow architecture from OSP ingress to PSAP egress using a non-proprietary NENA i3 compliant solution with dedicated NG Core Services. The diagram shall show the major functional elements, including but not limited to, BCF, ESRP, ECRF, Media Bridge, PRF, and ESInet.

Offeror’s response Offeror’s written response to the above question starts on next page (Maximum of 3 pages per response to this question, excluding this header page).

Question 10 Q10-1

Question 9 Q9-1 Technical Requirements Narrative Response

Question 9: Describe the key success factors for the NGCS solution and how the Offeror will measure, monitor, and ensure timely implementation of NG 9-1-1 services. The description must include challenges and mitigation strategies that impact on the project's critical path.

Offeror’s response Offeror’s written response to the above question starts on next page (Maximum of 3 pages per response to this question, excluding this header page).

Question 11 Q11-1

Question 10 Q10-1 Technical Requirements Narrative Response

This question is related to any Artificial Intelligence (AI) that may be integrated into the Offeror's solution.

Question 10: The Offeror shall explain in simple terms the decision-making process of the AI/ML models.

Offeror’s response Offeror’s written response to the above question starts on next page (Maximum of 3 pages per response to this question, excluding this header page).

This question is related to any Artificial Intelligence (AI) that may be integrated into the Offeror's solution.

Question 11: Does Offeror's solution use open market foundational models? If so, how?

Offeror’s response Offeror’s written response to the above question starts on next page (Maximum of 3 pages per response to this question, excluding this header page).

Question 11 Q11-1

Question 12 Q12-1

This question is related to any Artificial Intelligence (AI) that may be integrated into the Offeror's solution.

Question 12: Does the Offeror's solution make modifications to open market foundation models? If so, how?

Offeror’s response Offeror’s written response to the above question starts on next page (Maximum of 3 pages per response to this question, excluding this header page).

Question 13 Q13-1

This question is related to any Artificial Intelligence (AI) that may be integrated into the Offeror's solution.

Question 13: Is the Offeror's solution AI based on the Offeror's machine learning algorithms and training?

Offeror’s response Offeror’s written response to the above question starts on next page (Maximum of 3 pages per response to this question, excluding this header page).

This question is related to any Artificial Intelligence (AI) that may be integrated into the Offeror's solution.

Question 14: The Offeror shall explain the specific testing methodologies employed and explain how to identify and address potential biases.

Offeror’s response Offeror’s written response to the above question starts on next page (Maximum of 3 pages per response to this question, excluding this header page).

Question 14 Q14-1

This question is related to any Artificial Intelligence (AI) that may be integrated into the Offeror's solution.

Question 15: The Offeror shall outline how you monitor model performance of your local AI model.

Offeror’s response Offeror’s written response to the above question starts on next page (Maximum of 3 pages per response to this question, excluding this header page).

Question 15 Q15-1

This question is related to any Artificial Intelligence (AI) that may be integrated into the Offeror's solution.

Question 16: Do you employ any adversarial testing in your process?

Offeror’s response Offeror’s written response to the above question starts on next page (Maximum of 3 pages per response to this question, excluding this header page).

Question 16 Q16-1

This question is related to any Artificial Intelligence (AI) that may be integrated into the Offeror's solution.

Question 17: What steps do you take to ensure that the training data used is ethically sourced and does not infringe on any copyrights? Have you conducted any audits or assessments of your training data for potential biases or legal issues?

Offeror’s response Offeror’s written response to the above question starts on next page (Maximum of 3 pages per response to this question, excluding this header page).

Question 17 Q17-1

This question is related to any Artificial Intelligence (AI) that may be integrated into the Offeror's solution.

Question 18: Do you have a process for updating your AI/ML models with new data? If so, how frequently do you update them, and how do you manage the potential impact of these updates on existing content and user workflows?

Offeror’s response Offeror’s written response to the above question starts on next page (Maximum of 3 pages per response to this question, excluding this header page).

Question 18 Q18-1