Attachment 1 SOW - Kona Tower.pdf

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Janitorial Services for 3 FAA Facilities, Kona TOWB, Maui TOWB, & Hilo TWOB
Solicitation number
697DCK-18-R-00238
Issued by

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Attachment 1 SOW - Kona Tower (pdf)

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File Type Posted
Attachment 4 - Rev 1 Site Visit Registration Form.pdf PDF
Amendment 3 - Site Visit Dates and Times.pdf PDF
Attachement 6 Wage Determination for Kona and Hilo Hawaii.txt TXT text file
Attachment 3 SOW Hilo.pdf PDF
Attachment 1 SOW - Kona Tower.pdf PDF
Amendment 4 - CORRECTION to Amendment 3 Site Visit Dates and Times.pdf PDF
Attachment 2 SOW Maui Tower.pdf PDF
Amendment 1 to SIR.pdf PDF
SIR 697DCK-18-R-00238.pdf PDF
Amendment 2 697DCK-18-R-00238.pdf PDF
Attachment 5 Past Performance Questionnaire.pdf PDF
Attachment 7 Wage Determination for Maui.txt TXT text file
Amendment 5 - Answers to Questions for RFO # 697DCK-18-R-00238.pdf PDF
Amendment 4 - CORRECTION to Amendment 3 Site Visit Dates and Times.pdf PDF
Attachment 4 - Rev 1 Site Visit Registration Form.pdf PDF
Attachment 2 SOW Maui Tower.pdf PDF
Attachment 5 Past Performance Questionnaire.pdf PDF
Attachment 1 SOW - Kona Tower.pdf PDF
Attachement 6 Wage Determination for Kona and Hilo Hawaii.txt TXT text file
SIR 697DCK-18-R-00238.pdf PDF
Amendment 3 - Site Visit Dates and Times.pdf PDF
Amendment 2 697DCK-18-R-00238.pdf PDF
Amendment 1 to SIR.pdf PDF
Attachment 3 SOW Hilo.pdf PDF
Attachment 7 Wage Determination for Maui.txt TXT text file
Amendment 2 697DCK-18-R-00238.pdf PDF
Amendment 3 - Site Visit Dates and Times.pdf PDF
Amendment 1 to SIR.pdf PDF
SIR 697DCK-18-R-00238.pdf PDF
Attachement 6 Wage Determination for Kona and Hilo Hawaii.txt TXT text file
Attachment 3 SOW Hilo.pdf PDF
Attachment 4 - Rev 1 Site Visit Registration Form.pdf PDF
Attachment 5 Past Performance Questionnaire.pdf PDF
Attachment 2 SOW Maui Tower.pdf PDF
Attachment 7 Wage Determination for Maui.txt TXT text file
Attachment 7 Wage Determination for Maui.txt TXT text file
Amendment 1 to SIR.pdf PDF
Attachment 2 SOW Maui Tower.pdf PDF
Attachment 5 Past Performance Questionnaire.pdf PDF
Attachment 4 - Rev 1 Site Visit Registration Form.pdf PDF
Amendment 2 697DCK-18-R-00238.pdf PDF
Attachment 3 SOW Hilo.pdf PDF
Attachment 1 SOW - Kona Tower.pdf PDF
Attachement 6 Wage Determination for Kona and Hilo Hawaii.txt TXT text file
SIR 697DCK-18-R-00238.pdf PDF
Attachment 2 SOW Maui Tower.pdf PDF
Attachment 4 Site Visit Registration Form.pdf PDF
Attachment 5 Past Performance Questionnaire.pdf PDF
Attachement 6 Wage Determination for Kona and Hilo Hawaii.txt TXT text file
SIR 697DCK-18-R-00238.pdf PDF
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ScopeofWork
KonaATCTJanitorialServices

1. GENERAL

Thecontractormustfurnishalllabor,equipment,materials,supplies,andsupervisionnecessaryto
providecompletejanitorialservicesattheFederalAviationAdministration(FAA)KonaAirTraffic
ControlTower(ATCT)andbasebuildinglocatedattheKonaInternationalAirport,73‐230Wekeula
Street,Kailua‐Kona,Hawaii96740.
Accessforthecontractor,sub‐contractors,employees,deliveries,etc.,mustbethroughthemain
entrygateofthefacilityat73‐230Weke’ulaStreet,Kailua‐Kona,Hawaii.
Thebuildingconsistsofapproximately7,242squarefeet(SF)oftotalfloorspace.Thisincludesall
roominthebasebuilding,hallways,andLink.
TheATCThas7levels,includingthegroundandcablevels.Theactualbuildingareacontains
approximately3,780SF.TheATCTcabhasapproximately386SF.TheATCThasanelevatorshaft
runningfromgroundleveltothe6thfloor(orjunctionlevel).TheATCTalsohasastairwellrunning
fromthegroundleveltothecablevel.Thesquarefootageoftheelevatorshaftandstairwellarenot
subtractedfromanyofthetowerlevelsquarefootageslistedhere.
AllareasasdescribedbythecontractmaybecategorizedasI)administrativespace,II)mechanical
andequipmentspace,andIII)airtrafficspace.

The Kona ATCT and base building are located at:

FederalAviationAdministration
KonaAirportTrafficControlTower
73‐230Weke‐ulaStreet
Kailua‐Kona,Hawaii96740

2. SERVICE REQUIREMENTS

Thefacilityareaswillrequireservice,pertheattachedschedulesinAttachment#1.Cleaningmust
takeplacebetweenthehoursof7:30a.m.and3:30p.m.,MondaythruFriday.Theserviceschedule
mustbecoordinatedwiththeContractingOfficer’sRepresentative(COR),unlessspecified

otherwise.

Holidaysobservedbythegovernmentduringthetermofthiscontractareasfollows:NewYear’s
Day,MartinLutherKing’sBirthday,Presidents’Day,MemorialDay,IndependenceDay(4thofJuly),
LaborDay,ColumbusDay,Veteran’sDay,ThanksgivingDay,andChristmasDay.Iftheholidayfalls
onaSaturday,itisobservedonFriday.IftheholidayfallsonaSunday,itisobservedonMonday.
Noworkistobeperformedonholidays.

3. CONTRACTOR PERSONNEL

ProjectManager/Supervisor:ContractoristoprovideaProjectManager/Supervisorwhowillbe
responsiblefortheperformanceofthework.Thenameofthispersonandanalternate(s),whowill
beactingonbehalfofthecontractorwhenthemanagerisabsent,istobedesignatedinwritingto
theCORpriortocontractstartdate.Themanagerandalternatearetobeknowledgeableandin
completecontrolofthecontractofficefilesandrecords.
1) TheProjectManagermusthavefullauthoritytoactonbehalfofthecontractoronall
mattersrelatingtodailyfunctionsofthecontract.
2) TheProjectManageroralternatemustbeavailableduringnormaldutyhourstomeet
withtheCORtodiscussimmediateproblems.TheProjectManageroralternatemust
respondwithin2hoursafternotification.Thecontractormustprovideatelephone
numberfortheProjectManager/alternate.

3) The Project Manager must be able to read, write, speak, and understand the English language.

ContractorEmployees:Within14days,thecontractormustsubmittotheCORalistofnamesof
his/heremployeeswhowillbeworkingatthefacilityandhavethemcompleteallnecessary
securityclearanceforms.ThelistmustincludeaProjectManager/Supervisor’snameappointedby
thecontractor.Thereafter,thecontractormustnotifytheCORofanyadditionsand/or
terminationswithin24hoursofsuchaction.

4. STANDARDS OF CONDUCT

Thecontractorandhisemployeeswillbesubjecttoallrulesandregulationsrelativetoentering
andleavingthesite.Theselection,assignment,reassignment,transfer,supervision,management,
andcontrolofcontractoremployeesinperformanceoftheworkistheresponsibilityand
prerogativeofthecontractor,however,thecontractormustcomplywiththegeneralintentand
specificpoliciessetforthintheStatementofWorkandinFAAregulationsconcerningtheconduct
ofemployeesasreferencedherein.Whenthegovernmentdirects,thecontractormustrestrictthe
employmentunderthecontractorremovefromperformanceonthecontractanypersonwhois
identifiedasapotentialthreattothehealth,safety,security,oroperationofthedescribedfacilities.

All employees will be physically able to do their assigned work and is to be free of communicable diseases.

Contractoremployeeswillnotdisturbpapersondesks,opendeskdrawers,orcabinets.Negligence
ofdutieswillnotbecondoned:sleepingonduty,unreasonabledelay,orfailuretocarryout
assignedtasks,conductingpersonalaffairsduringdutyhours,orusingthetelephoneforother‐
than‐officialbusiness.
Contractoremployeeswillreportfires,hazardousconditions,anditemsinneedofrepair,flickering
ornon‐operatinglights,leakyfaucets,toiletstoppage,etc.
Contractorwillassurethatspecifiedroomsarelockedaftercleaningandkeyarereturnedtothe
designatedrecipient.

Contractor will assure that all articles found by employees are given to the COR.

Disorderlyconduct,useofabusiveoroffensivelanguage,quarreling,intimidationbywords,actions,
orfighting,participationinactivitiesthatinterferewithefficientgovernmentoperationswillnotbe

tolerated.

Whileondutyemployeesarenottopossess,sell,consume,orbeundertheinfluenceofintoxicants,
drugs,orsubstanceswhichproducesimilareffects.
ThecontractormustnotemployanypersonwhoisanemployeeoftheUnitedStatesGovernmentif
theemploymentofthatpersonwouldcreateaconflictofinterest.

5. MATERIALS

Contractorwillfurnishallsupplies,materials,andequipmentnecessarytocompletecontractwork,
including,butnotlimitedto:
CleanersReceptacles
DetergentsLightbulbs(forregularuseandexitsigns)
PolishesToiletpaper,unscented,two‐ply
PlainragsToiletseatprotectivecovers
Handsoap(liquid)Plasticlinersfortrashcontainers/sanitarynapkinreceptacles
DisinfectantsDishsoap(liquid)
FloorwaxPapertowels(bathroom,kitchenandcab)
DustcontrolclothsTilecleaner

Deodorants

Allmaterialsormethodsnotspecifiedandthatthecontractorproposestousemustfirstbe
approvedbytheCOR.Itisnotintendedtoprecludetheuseofnew,accepted,andapproved
productsormethods.

6. EQUIPMENT

Within48hoursaftercontractaward,thecontractoristosubmittotheCOR,forapproval,a
completelistofequipmenttobeutilized.
Equipmentusedmustbesafeandingoodcondition.Electricalappliancesmustbethemost
suitableforthepurposeintended.Electricalreceptaclesinequipmentracksarenottobeused
forjanitorialpurposes.

7. UTILITIES

Electricalpowerfortheoperationofequipmentwillbefurnishedbythegovernmentatexisting
poweroutlets.
Hotandcoldwaterwillbeavailableforthecontractortoutilizeinordertoperformcontractwork.
8. STORAGESPACE/JANITOR’SCLOSET/LOCKERROOMS
SpacemaybeassignedtothecontractorbytheCORforthestorageofbulksuppliesandthe
equipmenttobeusedinperformanceofthecontractwork.
Ifspace,closets,orlockersareassignedbytheCORtobeusedbythecontractoremployees,any
governmentfurnitureorequipmentplacedthere,suchastables,desks,chairs,etc.,maybeused,
butaretobereturnedtothegovernmentatcontractterminationinthesameexistingconditionas
wasuponcontractaward,minusreasonableandordinarywearandtear.Theseareasaretobe
sweptdailyandkeptneatandclean.
Failuretokeepanyofthefacilitiesdescribedaboveinacleanandorderlyconditionmayresultin
thewithdrawaloftheiruse.
Thegovernmentwillnotbeheldresponsiblefordamageand/orlosstocontractoremployees’
itemsoccasionedbyfire,theft,accident,orotherwise.
Contractormustsupplyacabinetsuitableforstoringflammablesupplies.MaterialSafetyData
Sheetsaretobekeptwiththesupplies,andalistofsuchsupplieswillbesubmittedtotheCOR.

9. WORK SCHEDULE

Withinfourteen(14)daysafterreceiptofcontractaward,thecontractorwillsubmittotheCOR,for
approval,acompletescheduleofintendedwork,identifyingbothmonthanddayworkisscheduled
tobeaccomplished.

10. SAFETY PRECAUTIONS

Contractorwillinstructhis/heremployeesofappropriatesafetymeasuresandwillnotpermit
themtoplacemops,brooms,machines,orotherequipmentintraffickedareasorotherlocationsin
suchamannerastocreateasafetyhazard.Appropriatesignsaretobeprovidedbythecontractor
tomarkareasthatareslipperyduetocleaningorwaxingoperations.

11. COMBUSTIBLE MATERIALS

Rags,mops,brushes,waxes,andothermaterialswhichcontainaresidueofanimal,vegetable,or
mineraloilsandaresubjecttospontaneouscombustion,willbedisposedofoutsidethebuildingin
anapproved,tightlycoveredmetalcontainersfurnishedbythecontractor.

12. SANITARY CONDITIONS

Dirtywaterandcleaningsolutionswillbedisposedofinslopsinksforfloordrainsdesignatedby
theCOR.Floorsandfixtureswherewaterisobtainedanddisposedofwillbekeptclean,neat,and
sanitaryatalltimes.

13. INSPECTIONS

MandatorymonthlyinspectionsofallareaswillbemadejointlybytheCORandthecontractor.
InspectionswillbedocumentedonFAAForm4665‐3,ContractorPerformanceInspectionform
(availableatthesite).

14. REDUCTION IN PAYMENT

UponreceiptofwrittennotificationbytheContractingOfficerregardingnonconformanceof
contractualservices,thecontractorwillbegiven24hourstoprovidetherequiredcorrectiveaction.
Ifafter24hoursthecorrectiveactionhasnotbeenperformed,thegovernmentreservestherightto
havecorrectiveworkcompletedbyanothersource.Ifsuchworkobtainedfromanothersource,the
amountwillbedeductedfromthecontractor’smonthlyinvoicepayment.
RepeatedfailurestoperformworkasrequiredbytheStatementofWorkandcontractdocuments
mayresultinterminationofthecontract.

REQUIREMENT STANDARDS FOR SATISFACTORY PERFORMANCE

ADMINISTRATIVEAREAS:Administrativeareasareallareasthatareopentothegeneral
circulationofFAAemployees,allofficesandbreakrooms,allelevatorlobbiesandvestibulesinthe
ATCT,andtheATCTstairwell.Seelatersectionsforadditionaldescriptionsofotherareas.

1. TRASH: All trash containers must contain liners and are to be replaced, as necessary. All waste,

includingpaper,bottles,cups,garbage,packingmaterial,andemptyshippingcontainers,both
looseandinwastecontainers,etc.,aretoberemovedbythecontractordaily.Trashcontainers
aretobewashedanddisinfectedwhenlinersruptureorleak,orasneeded.Contractor
employeesmustnotdisturbpapersondesksoropendeskdrawersorcabinets.Noboxesareto
beremovedunlessplacedontopoforbesideatrashcontainer.

2. FLOORS: Carpet, vinyl, ceramic tile, sealed concrete, entry mats, runners, baseboards, and stairs.

a. Carpet – Vacuum all carpet with an agitating brush cleaner daily. Steam‐clean all carpet by spot

cleaning,shampooing,anddrymethods,usingonlyproductsandmethodsrecommendedby
manufacturer’sinstructionsandstainremovalchart.Carpetistobefreeofspots,stains,dust,
anddirt.SchedulingofshampooingistobecoordinatedwiththeCOR.
b. Vinylandceramictile–Sweep,mop,strip,andwasfloors.Floorsmustbefreeofswirls,
streaks,scuffmarks,andgreasyfilm.Floorsaretohaveauniform,glossyappearance.
c. Rubbertile–Sweepandmopfloors.Donotusewaxonrubbertiles.
d. Sealedconcrete(stairsandmostmechanicalareas)–Sweepandmopfloorswithamild

detergent. Do not use wax on sealed concrete surfaces.

ThecontractorwillnotifytheCORwithin24hoursof1)anycleaningwhichdoesnotremovestains
and/or2)anyencounteredbarrierstoaccomplishingcontractrequirements.Thecontractoristo
recommend,forapproval,anappropriatecourseofactiontocorrecttheproblem.
3. LOWCLEANING–WITHOUTALADDER:Wallsanditemswhicharepartofthewall(suchas
switchplates),itemsinstalledagainstawall(suchasairhandlingunits),partitions,doors,
windowsills,wainscoting,vents,fireextinguishers,venetianblinds,chalk/whiteboards,etc.
a. Wallsaretobefreeofdust,fingerprints,spots,scuff,andothermarks.
b. Formicacabinetsanddecorativewoodworkistobewipedcleanandtreatedwithfurniture
polish,resultinginsurfacesfreeofdust,spots,fingerprints,scuffs,andothermarks.
c. Unpaintedmetalwork,doorknobs,switchplates,hardware,andfireextinguishers,etc.,aretobe
freeofdustandpolished.
d. Boards(bothchalkandwhite)aretobefreeofchalkmarks,fingerprints,streaks,hazeand
writtenmaterial,unlessmarkedtothecontrary.
e. Usestainlesssteelcleaner/polishonallstainlesssteelsurfaces.

4. HIGH CLEANING – WITH A LADDER: Ceiling and items which are part of the ceiling (such as

lightfixtures)andthoseareasanditemsnotcoveredinpreviousparagraphs;overheads,pipes,
ducts,airdischargeassemblies,topsoflockersandcabinets,windowsandwindowledges,exit
signs,clocks,venetianblinds.ELECTRONICEQUIPMENTISEXCLUDED.

a. When dusting does not remove accumulated dirt and grime, contractor is to wash area with a

suitablecleaner,resultingindust‐freehighareas.
b. Windowsandotherglassitemsaretobefreeofdust,fingerprints,streaks,andhaze,bothinside

and outside.

5. FURNITURE: All furniture with fabric parts will be cleaned with a solution that will not damage the fabric. A suitable polish and cleaner is to be used on metal and wood furniture.

a. Furniture is to be free of dust, spots, stains, scuff and other marks that are removable without

refinishingthefurniture.
b. Wastecontainers,recyclingbins,andashreceptaclesaretobewashedinsideandoutsideand
aretobefreeoftrash,ash,spots,dirtymarks,andodors.Theashreceptaclesaretobefullof
sandorappropriatematerialatalltimestopreventfires.
c. Drinkingfountainsaretobewipedandpolishedandbefreeofspots,stains,scale,andother
dirtymarks.Allstainlesssteelsurfacesaretobepolishedwithstainlesssteelcleaner.

6. RESTROOMS:

a. Toilets, floors, sinks, and shelves are to be free of scum, film, scuffmarks, water spots, and odors.

Disinfectantsanddeodorizersaretobeusedintherestrooms.
b. Fixtures,dispensers,andvisibleplumbingaretobefreeofdust,film,watermarks,fingerprints,
andothermarksanddisinfected.Polishallchromebywipingsurfacewithacleandrycloth
afterwashing.
c. Alldispensersaretobefilledsufficientlytoassureconstant,adequatesupply.Soapdispensers
aretobefreefromclogs.
d. Mirrorsaretobefreeofspots,streaks,haze,andfilm.
e. Stainlesssteelsurfacesaretobepolishedwithstainlesssteelcleaner.
f. Abrasive‐typecleanersorabrasivecleaningmaterials,suchasdrycleanser,“scotch
bright”orsimilar‐typepadsarenottobeused.“Softscrub”orsimilarproductswithastiff
nylonbrushmaybeused.Cleanersthatcouldstainordiscolorsurfacesarenottobeused.
7. GLASS:Includesallglasspartitions,interiorandexteriorglassdoors,displaycases,directory
boards,towerwindows(insideandoutsidecurtainwallglassandcabglass),mirrors,and
adjacenttrim.Windowsincludingframes,casings,andsills,aretobefreeofspots,dust,dirt,
streaks,smudges,waterdeposits,andotherforeignmatter.

8. OUTSIDE GLASS: Incudes all exterior glass doors, tower and base building windows (inside and

outside),andadjacenttrim.Windows,includingframes,casings,andsills,aretobefreeof
spots,dust,dirt,streaks,smudges,waterdeposits,andotherforeignmatter.Ahosebibis
availableonthewalkwayofthecabforrinsingglassandexteriorframes.

9. MINI‐BLINDS: Mini‐blinds throughout the building are to be dusted. If dusting is insufficient to remove accumulated dirt, blinds are to be removed and cleaned with an ultrasonic was method.

10. REFRIGERATOR: Clean and deodorize the refrigerators. Clean the outside of refrigerators, removing handprints, dirt, and scuffmarks.

11. MICROWAVE OVENS & OVEN/RANGE: Interior and exterior of microwave oven and oven/range are to be clean and free of handprints, soil, and food particles.

12. COUNTERS, SINKS, AND FIXTURES: A commercial solution should be used to remove streaks, stains, smudges, etc. All stainless steel surfaces are to be cleaned/polished with stainless steel cleaner.

13. ELEVATOR: All plastic laminate and vertical surfaces are to be wiped down with a mild

detergentsolution.Stainlesssteelsurfacesaretobecleaned/polishedwithstainlesssteel
cleanerinsidecarandatcarcallbuttons.Plasticlightdiffuserlens’aretoberemovedand
dustedorwashed.Vinyltileflooristobemoppedandwaxed,asdescribedabove.

14. STAIRWELLS: All stairs and landings are to be swept regularly and mopped, as needed. Do not

usewaxonrubbertreads.Allhorizontalsurfaces,topsoflights,handrails,andcove‐basesare
tobewashedwithamilddetergent,asneeded.

15. LIGHTS: Furnish, replace, and properly dispose of all light bulbs that burn out in any

administrativespaceinsidethebuilding.Uselampsidenticaltothetypereplaced,including
wattage,energystarrating,anduseonlylowmercurylamps(greenendsonbulbs).Contractor
isnotresponsibleforanylightsinsidethetowercab,inanymechanicalarea,insidethe
elevator,oroutsidethebuilding.
MECHANICALANDEQUIPMENTAREAS:Mechanicalareasconsistoftheareassecuredfromuse
bythegeneralflowofFAApersonnel.
1. Trash‐Emptyalltrashcontainers.
2. Dusting–Dustallhorizontalsurfaces,equipmentfronts,andcoverbases.Useelectrostatic
dustersandbecautiousaroundequipment.Donoputyourselfinthepositionofhittingany
switchesorwiresinanyarea.EnsurethatyouareproperlysupervisedbyAirwaysFacilities
MaintenancePersonnel(aka:thebuildingengineer)toprotectyourselfandthebuildingfrom
inadvertentlytakinganessentialpieceofequipmentoff‐line.
3. Wipingwithdetergentsolution–Cleanallsurfacesthathavegrimeordirtthatcannotbe
removedwithaduster.
4. Sweeping/Vacuuming–Sweepandvacuumallfloors.Steam‐cleancarpetaccordingto
administrativeschedule.

5. Mop and wax – Mop, as needed. Wax all vinyl tiles, according to the administrative schedule.

AIRTRAFFICAREAS:TheairtrafficareasconsistoftheATCTcontrolcabandtheATCTcabstair.
Cleaningrequirementsareidenticaltotheadministrativeareasasdescribedabovewiththe
followingexceptions:

1. The ATCT cab console instruments are to be free of dust, spillage, etc. The contractor must NOT

useanycleaningfluidsontheconsoleslopingsurface.Whenneeded,coordinatewithairport
trafficcontrollersandpullupPlexiglaswritingsurfacetocleanunderglass.Donottouch
equipmentsurfaces.
2. CabglasscleaningincludesallATCTwindows(insideandoutsidecabglass).Windows,
includingframes,casings,andsills,aretobefreeofspots,dust,dirt,streaks,smudges,water
deposits,andotherforeignmatters.
3. Towerblindsaretobedry‐dustedwithadryelectrostaticmediumatthesametimeofcabglass
cleaning.Pullshadescompletelydownanddustbothsides.Takecaretousetheproper
equipmenttopreventdamagetotheelectronicsconsoles.
4. Thetowercabconsolewindowsaretobecleanedinsideandoutsidetoremovealldust,
fingerprints,streaks,haze,etc.Thisserviceistobeonanasneededbasisduetooccasional
duststorms.TimeistobecoordinatedwiththeCOR,duringdaylighthours,toaccomplishthis

task.

KonaInternationalAirportTrafficControlTower(ATCT)andBaseBuilding
JANITORIALFREQUENCYSCHEDULE

Required Cleaning Days

SOW REF. AREA REQUIREMENT: FREQUENCY:

ADMINISTRATIVEAREAS
1EmptyTrash3daysperweek
2aVacuumFloors1dayperweek
2b,c,dSweepFloors1dayperweek
2b,c,dMop&WaxFloors2dayspermonth
2eSteamCleanCarpet1stdayofSpringandFall
3LowCleaning1dayperweek
4HighCleaning1dayperquarter
5Furniture1dayperweek
6Restrooms3daysperweek
7GlassDoorsandMirrors1dayperweek
8Mini‐blinds1stdayofWinter,Spring,Summer,andFall
9OutsideGlass2dayspermonth
10Refrigerator1dayperweek
11Microwave&Oven/range1dayperweek
12Counters,Sinks,&Fixtures1dayperweek
13Elevator2dayspermonth
14Stairwells1dayperweek
15LightsAsneeded
MECHANICAL/EQUIPMENT

AREAS

1EmptyTrash1dayperweek
2Dusting1dayperweek
3WipeDown1dayperweek
4Sweeping/Vacuuming1dayperweek
5Mop&Wax2dayspermonth
AIRTRAFFICAREAS
1ATCTTowerConsoles2dayspermonth
2Interior&ExteriorATCTCabGlass2dayspermonth
3ATCTCabBlinds2dayspermonth
4TowerCabConsoleWindowsAsneeded
***SPECIALCLEANINGREQUIREMENT:TowerCabcleaningmustbecoordinatedwithlocal
AirTrafficManager.

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

ThefollowingscheduleoutlinestheGovernment’splanforensuringcontractperformance;
includingmaximumdeductionswhichmaybetakenshoulddeficienciesbefoundforthenoted
services.TheGovernmentmay,atitsoption,requirecorrectiveactionortakeadeductionfromthe
monthlyinvoice.TheContractorwillbenotifiedofanydiscrepanciesfound,andwillhavean
opportunitytorespondtothedeficiencies.TheGovernmenthastherighttoinspectservicesatany
time.Anyrandominspectionwilltakeintoconsiderationthenormallyscheduledtimesand
frequenciesrequiredforserviceperformance.TheContractorisentitledtoajointmonthly
inspectioneachmonth.TheContractoristocoordinatewiththeContractingOfficer’s
Representative(COR)whenajointinspectionisneeded.TheCORmayalsoinitiateajoint
inspection,whichwillbecoordinatedwiththeContractorQualityControlRepresentativeor
his/herdesignee.
Uponrequest,theCORisentitledtoreviewtheresultsoftheContractor’squalitycontrolprogram
andinternalinspections.

REQUIRED

SERVICE

PERFORMANCE

STANDARD

ALLOWABLE

DEVIATION

METHOD OF

SURVEILLANCE

MAX.

DEDUCTION

FOR DEVIATION

Remove Waste

PerSOWand
FrequencySchedule

5 defects per month

Random Sampling 6%

Wash Wastebaskets

PerSOWand
FrequencySchedule

None

Random Sampling 2%

Low Cleaning

PerSOWand
FrequencySchedule

5 defects per month

Random Sampling 5%

High Cleaning

PerSOWand
FrequencySchedule

None

Random Sampling 5%

SpotClean
Woodwork,Walls,
&Partitions
PerSOWand
FrequencySchedule

5 defects per month

Random Sampling 5%

Clean Light Fixtures

PerSOWand
FrequencySchedule

None

Random Sampling 3%

Sweep Floors & Hallways

PerSOWand
FrequencySchedule

3% of area swept

Random Sampling 5%

Floor Maintenance

PerSOWand
FrequencySchedule

3% of area maintained

Random Sampling

8%

Mop Floors

PerSOWand
FrequencySchedule

3% of area mopped

Random Sampling 6%

Vacuum Carpet

PerSOWand
3%ofcarpeted

Random Sampling 6%

Frequency Schedule area

Shampoo Carpet

PerSOWand
FrequencySchedule

1% of carpeted area

100% Inspection

5%

Clean/Refill Restroom Dispensers

PerSOWand
FrequencySchedule

3 defects per month

Random Sampling

7%

CleanRestroom
Fixtures&Floors
PerSOWand
FrequencySchedule

3 defects per month

Random Sampling

8%

WashRestroom
Walls&Doors
PerSOWand
FrequencySchedule

3 defects per month

Random Sampling

5%

Glass Cleaning

PerSOWand
FrequencySchedule

3 defects per month

Random Sampling

2%

Wash Windows

PerSOWand
FrequencySchedule

None

100% Inspection

8%

Clean Refrigerators

PerSOWand
FrequencySchedule

None

100% Inspection

3%

Clean Microwaves

PerSOWand
FrequencySchedule

None

100% Inspection

3%

Clean Oven/Range

PerSOWand
FrequencySchedule

None

100% Inspection

2%

CleanCounters,
Sinks,&Fixtures
PerSOWand
FrequencySchedule

2 defects per month

Random Sampling

4%

Entrance/Entrance Mats Maintenance

PerSOWand
FrequencySchedule

1 defect per month

Random Sampling

2%

File details come from the government source that posted it.