Registrar Services Questions and Answers Updated.xlsx
XLSX spreadsheet 15 KB Posted
- Attached to
- International Organization for Standardization (ISO) 14001, and 45001 Registrar Services
- Solicitation number
- 6973GH-26-R-00048
About this file
This is a Questions and Answers document for FAA solicitation 6973GH-26-R-00048 regarding International Organization for Standardization (ISO) 14001 and 45001 Registrar Services. The document addresses 42 clarifying questions submitted by prospective offerors regarding the certification body requirements, audit scope, and performance expectations.
Key technical requirements include: offerors must be accredited to ISO 17021 by an Accreditation Body that is a member of the International Accreditation Forum (IAF), with accreditation from ANAB, IAS, or the United Accreditation Foundation accepted. The FAA's MMAC (Miami Air Maintenance Complex) facility maintains low complexity ratings for both ISO 14001 and 45001 systems, though certain activities (20% of operations including metal fabrication, welding, and painting) are classified as high complexity. The organization has experienced no major nonconformances in the past three years and has never had a lapse in certification. Offerors must submit key personnel resumes with proposals, with combined Project Manager and Lead Auditor roles permitted if qualifications are met. Audits must be completed within one continuous workweek with sufficient on-site time for visual portions; hybrid models combining on-site and remote activities are acceptable. The FAA does not require a standardized audit report template but requires SWOT analysis for all audits, with contractor involvement limited to verification of corrective actions only. Travel should be proposed as not-to-exceed (NTE) line items, and price escalation is permitted across option years. The updated proposal deadline is Tuesday, January 27, 2026, at 2:00 pm Central Standard Time, with submissions directed to Shomari Wilson at shomari.y.wilson@faa.gov.
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Other files
| File | Type | Posted |
|---|---|---|
| Registrar Services Questions and Answers Updated.xlsx | XLSX spreadsheet | |
| Registrar Services Questions and Answers Updated.xlsx | XLSX spreadsheet | |
| List of Compliance Obligations.docx | DOCX document | |
| 14001.pdf | ||
| Registrar Services Questions and Answers .xlsx | XLSX spreadsheet | |
| 45001.pdf | ||
| ISO 14001 and 45001 Registrar Services Statement of Work.pdf | ||
| Past Performance Experience Form.doc | DOC document | |
| Schedule B.xlsx | XLSX spreadsheet | |
| Past Performance Survey.doc | DOC document | |
| 6973GH-26-R-00048.pdf | ||
| Client Authorization Letter.docx | DOCX document |
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Sheet1
| Registrar Services Questions & Answers | |||
| 6973GH-26-R-00048 | |||
| Question Number | Questions | Answers | |
| 1 | What processes do you outsource, if any, to a third party? | There are many government contracts. The SOW applies only to work performed on the MMAC and at the Thomas Road Warehouse. | |
| 2 | Does shift work occur at your facility? If yes, what are the shift times? If shift work is limited to specific work areas, state the work areas by name. | There are a minimal number of employees who work the night shift. However, this shift overlaps with the day shift and allows concurrent auditing. | |
| 3 | What legal obligations and other US government regulations specifically apply to ISO 14001 and ISO 45001 beyond the requirements stated in these standards (e.g., EPA, OSHA, FAA Regulations, etc.). We are seeking a list of these requirements and not the actual requirements themselves. | DOT regulations, State regulations and permits, City regulations and permits. | |
| 4 | Has your organization relied on a consultant or consulting firm to establish and/or maintain this management system? If yes, who or which firm by name? [See ISO 17021 Section 9.1(e)] | Yes, Intertek Testing Services NA, Inc. | |
| 5 | How many MAJOR nonconformances have been cited by the previous Certification Body (CB) in the past three years for each standard? | There have been no Major nonconformances in the past 3 years. | |
| 6 | How many OSHA reportable events related to safety accidents have been reported in the past 3 years? | 2023 – 19, 2024 – 21, 2025-17 | |
| 7 | How many adverse environmental events (spills, etc.) requiring reporting to the EPA or a state agency have been reported in the past 3 years? | There have been no environmental events requiring reporting to the EPA or a state agency in the past 3 years. | |
| 8 | The term “Registrar” is no longer used in our industry. ISO 17021 governs certification activities. This standard refers to organizations certifying organizations to management system standards as “Certification Bodies (CB)”. Since there are CB’s with the name “Registrar” in their company name, it is prejudicial and limits fair and open competition to utilize this outdated term. | The technical evaluation team will treat the terms 'Registrar' and 'Certification Body' the same. No preferential treatment will be afforded to a company whose name includes the term “Registrar.” | |
| 9 | State whether the organization has in its possession the previous 3 years of audit reports (yes or no). | Yes | |
| 10 | State whether the organization has in its possession the previous 3 years of corrective actions issued by the CB (yes or no). | Yes | |
| 11 | State whether the organization has all previously issued ISO 14001 and ISO 45001 certificates in its possession (yes or no). | Yes | |
| 12 | State whether the organization has ever had a lapse in certification (yes or no). If yes, state how many times and during what year(s). | No | |
| 13 | Section 4.0 Contractor Qualifications is not clear. The requirement as stated is “The Contractor must be accredited by the ANSI-ASQ National Accreditation Board (ANAB) (or equivalent) and be authorized to provide third-party certification and auditing services. The Contractor must provide current ISO certification(s) to demonstrate board accreditation.” The term “equivalency” is not defined. The use of ANAB is prejudicial and limits fair and open competition. The correct wording should be “The Offeror shall be accredited to ISO 17021 by an Accreditation Body (AB) which is a member of the International Accreditation Forum (IAF) with a scope of membership that includes management system certification. The scope of accreditation shall include ISO 14001 and ISO 45001. A copy of the Offeror’s Certificate of Accreditation shall be provided with any Technical Proposal.” | The Government will determine equivalency. The term “or equivalent” allows for the inclusion of other accreditation bodies whose functions are similar to those of ANAB. | |
| 14 | Provide copies of the current ISO 14001 and ISO 45001 certificates. These certificates are public documents and must be reviewed in accordance with Accreditation criteria at the time of bidding. Please do not respond that these certificates will be provided post award. | Copies of the current ISO 14001 and ISO 45001 certificates have been attached. | |
| 15 | What processes do you outsource, if any, to a third party? | ||
| The Agency responded, “There are many government contracts. The SOW applies only to work performed on the MMAC and at the Thomas Road Warehouse.” The Agency does not understand the question. The question is whether any of the requirements of ISO 14001 or ISO 45001 or the EMS and SMS are executed by a party other than the FAA MAMC. Please revise your response. | No ISO (or EMS/SMS) requirements are executed by a third party. | ||
| 16 | What legal obligations and other US government regulations specifically apply to ISO 14001 and ISO 45001 beyond the requirements stated in these standards (e.g., EPA, OSHA, FAA Regulations, etc.). We are seeking a list of these requirements and not the actual requirements themselves. | ||
| The Agency responded, “DOT regulations, State regulations and permits, City regulations and permits.” We are looking for a list of safety regulations and a list of environmental regulations to which the Agency must comply. It is a requirement of both ISO 14001 and ISO 45001 that these regulations be identified. The response affects audit duration and risk. | The attached compliance obligations list contains the compliance obligations that have been determined to apply to the ISO systems and activities. | ||
| 17 | Has your organization relied on a consultant or consulting firm to establish and/or maintain this management system? If yes, who or which firm by name? [See ISO 17021 Section 9.1(e)]. | ||
| The Agency responded, “Yes, Intertek Testing Services NA, Inc.” Intertek is the current Certification Body and would be precluded from consulting for the Agency. Please revise your answer. | The organization has not relied on a consultant or consulting firm to establish and/or maintain this management system.. | ||
| 18 | The Performance Work Statement is missing the risk/complexity level for the ISO 14001 and ISO 45001 systems. IAF MD 5 (see attachment) contains ratings and definitions of risk which affect audit duration. The current Certification Body possesses this information. As a result, to ensure fair and open competition, all Offerors need this information. For ISO 14001, please state which of the following is the correct rating: |
The provisions specified in this document are based on five primary complexity categories of the nature and gravity of the environmental aspects of an organization that fundamentally affect the audit time. These are:
High–environmental aspects with significant nature and gravity (typically manufacturing or processing type organizations with significant impacts in several of the environmental aspects);
Medium–environmental aspects with medium nature and gravity (typically manufacturing organizations with significant impacts in some of the environmental aspects);
Low–environmental aspects with low nature and gravity (typically organizations of an assembly type environment with few significant aspects);
Limited–environmental aspects with limited nature and gravity (typically organizations of an office type environment);
Special–these require additional and unique consideration at the audit planning stage.
For ISO 45001, please state which of the following applies:
The provisions specified in this document are based on three primary complexity categories of OH&S risks based on the nature and severity of the OH&S risks of an organization that fundamentally affect the auditor time. These are:
High – OH&S risks with significant nature and severity (typically the construction industry, heavy manufacturing or processing type organizations), Medium – OH&S risks with medium nature and severity (typically light manufacturing organizations with some significant risks), and
| Low – OH&S risks with low nature and severity (typically office based organizations). | For ISO 14001: The MMAC as a whole has a low complexity rating. The majority (80%) of work consists of administrative, educational, and managerial-type functions. There are certain activities (20%) that would be considered high complexity; such as metal fabrication, welding, and painting operations. For ISO 45001: The MMAC as a whole has a low complexity rating. The majority (80%) of work consists of administrative, educational, and managerial-type functions. There are certain activities (20%) that would be considered high complexity; such as metal fabrication, welding, and painting operations. | ||
| 19 | Section 4.0 Contractor Qualifications is not clear. The requirement as stated is “The Contractor must be accredited by the ANSI-ASQ National Accreditation Board (ANAB) (or equivalent) and be authorized to provide third-party certification and auditing services. The Contractor must provide current ISO certification(s) to demonstrate board accreditation.” The term “equivalency” is not defined. The use of ANAB is prejudicial and limits fair and open competition. The correct wording should be “The Offeror shall be accredited to ISO 17021 by an Accreditation Body (AB) which is a member of the International Accreditation Forum (IAF) with a scope of membership that includes management system certification. The scope of accreditation shall include ISO 14001 and ISO 45001. A copy of the Offeror’s Certificate of Accreditation shall be provided with any Technical Proposal.” | ||
| The Agency responded, “The Government will determine equivalency. The term “or equivalent” allows for the inclusion of other accreditation bodies whose functions are similar to those of ANAB.” | Accreditation from ANSI-ASQ National Accreditation Board (ANAB), International Accreditation Service (IAS) and the United Accreditation Foundation will be accepted. | ||
| 20 | What are the steps involved in the RFP process for this requirement? | Section L of the solicitation provides the instructions to bidders. | |
| 21 | What is the procedure for submitting a bid, including the appropriate submission platform, deadlines, and any mandatory registration or prequalification requirements? | Section L of the solicitation provides the instructions to bidders. | |
| 22 | What risk/complexity level did the Accredited Certification Body assign/document for the ISO 14001 and ISO 45001 management systems? | The current Accredited Certification Body documented low risk/complexity for both ISO 14001 and 45001. | |
| 23 | Does the FAA require audit coverage of all MMAC organizations every surveillance year, or may organizational sampling be applied in accordance with ANAB/IAF guidance? | Organizational sampling is allowed. | |
| 24 | Are any known or anticipated changes to MMAC organizational scope, facilities, or operations expected during the base or option years? | No. Notification of any future changes to the organizational structure, scope, or facilities that would affect the ISO program will be provided. | |
| 25 | Does the FAA prefer fully integrated ISO 14001/45001 audits, or separate but concurrent audits conducted within the same audit window? | An integrated audit is preferred; however, not all organizations at the MMAC are within the scope of the ISO 45001 system. | |
| 26 | Is a process-based, cross-organizational audit approach preferred over organization-by-organization audits? | Organization by organization is preferred. | |
| 27 | Does the FAA require named and contractually committed auditor personnel at the time of proposal submission, or may Offerors demonstrate access to qualified auditors and assign personnel at the task order level, subject to FAA approval? | Key personnel, including resumes, should be submitted with the proposal. | |
| 28 | Are Offerors required to identify named audit personnel at proposal submission, or will personnel be approved at the task order level? | Key personnel, including resumes, should be submitted with the proposal. | |
| 29 | Does the FAA expect continuity of Lead and Support Auditors across surveillance and recertification cycles? | No, but it is preferred. | |
| 30 | May the Project Manager and Lead Auditor roles be combined, provided qualification requirements are met? | Yes | |
| 31 | Must audits be completed within one continuous workweek, or may audit activities be distributed across multiple weeks with FAA approval? | One work week. | |
| 32 | Are there known blackout periods or operational constraints during which audits may not be scheduled? | No | |
| 33 | Is there a maximum percentage or functional limitation on audit activities that may be conducted remotely versus on-site? | There is no maximum percentage, but the on-site audit time must be sufficient to complete the visual portion of the audit. | |
| 34 | Are hybrid audit models (combining on-site and remote activities within a single audit cycle) acceptable when approved by the FAA? | Yes | |
| 35 | Does the FAA require a standardized audit report template, or may the Contractor propose a compliant format aligned with ISO and ANAB requirements? | The FAA does not have a standardized audit report. | |
| 36 | Are Executive Summaries intended solely for certification decisions, or also for senior leadership briefings? | Both | |
| 37 | Is a SWOT analysis required for all audits or only triennial recertification audits? | SWOT analysis is required for all audits. | |
| 38 | What level of Contractor involvement is expected in corrective-action development versus verification only? | Verification only | |
| 39 | Are follow-up audits or document reviews included in the base scope or issued as separate task orders? | Follow-up audits or document reviews are not included in this scope of effort. This would be a separate effort. | |
| 40 | Should Offerors assume one on-site audit trip per year, or multiple trips depending on scope and findings? | One on-site audit trip per year is customary. | |
| 41 | Should travel be proposed as estimated ODCs or as not-to-exceed (NTE) line items? | NTE | |
| 42 | Are price escalation factors permitted across option years? | Escalation can be included in your firm fixed price. |
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