Attachment 2 - Contract Data Requirements List and Data Item Descriptions.docx

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Support and Maintenance of the FBIs Secure Video-Teleconferencing System
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696940
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Attachment 2 - CDRL and DIDs

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ATTACHMENT 02

Contract Deliverable Requirements List and Data Item Descriptions

CONTRACT DATA REQUIREMENTS LIST

TABLE OF CONTENTS

Data Item Description
DID Title
Contract Reference
A001
Quality Control Plan
A002
Staffing Plan and Organization Chart

DATA ITEM DESCRIPTION A001

Title: Quality Control Plan
Approval Date: 20110703

1. DESCRIPTION/PURPOSE

1.1 The Quality Control (QC) Plan will be used to detail the approach, methods, and operational procedures to be employed by the Contractor to implement a comprehensive quality management system that will meet the Secure Video Teleconferencing contract requirements.

2. OFFICE OF PRIMARY RESPONSIBILITY

FBI’s Video Operations Center (VOC)

3.APPLICATION/INTERRELATIONSHIP
3.1This Data Item Description (DID) contains the format and content preparation instructions for the data product generated by specific and discrete task requirements as delineated in the contract. It contains instructions for preparing the Contractor’s Quality Control Plan (QCP).

3.2 This DID is used for initial and periodic updates to the Contractor’s QCP.

4. PREPARATION INSTRUCTIONS

4.1 General Instructions

a. Submission Format. Submission in Microsoft Office compatible format is required.

b. Automated Techniques. Use of automated techniques for report preparation and document maintenance is encouraged. The term "document" in this DID means a collection of data, regardless of its medium.

c. Alternate Presentation Styles. Diagrams, tables, matrices, and other presentation styles are acceptable substitutes for text when data required by this DID can be made more readable using these styles. The document’s components may be bound as separate documents if this contributes to ease in handling.

d. Title Page or Identifier. The document shall include a title page containing, as applicable: document number; volume number; version/revision indicator; security markings or other restrictions on the handling of the document; date; document title; name, abbreviation, and any other identifier for the system, subsystem, or item to which the document applies; contract number; CDRL item number; organization for which the document has been prepared; name and address of the preparing organization; and distribution statement.

e. Table of Contents. The document shall contain a table of contents providing the number, title, and page number of each titled paragraph, figure, table, and appendix.

f. Page Numbering/Labeling. Each page shall contain a unique page number and display the document number, including version, volume, and date, as applicable.

g. Multiple Paragraphs and Subparagraphs. Any section, paragraph, or subparagraph in this DID may be written as multiple paragraphs or subparagraphs to enhance readability.

h. Substitution of Existing Documents. Commercial or other existing documents may be substituted for all or part of the document if they contain the required data.

4.2. Scope

The Quality Control Plan shall document the Contractor’s plan for establishing a quality management system compliant with ASQ or ISO quality management standards, as set forth in the SVTC contract Section E. At a minimum the QCP will document the methodology and time line for implementing:

4.2.1 Audit procedures (including pass/fail criteria), corrective/preventive action procedures, and records generated (daily logs, meeting minutes, inventory forms, inspection forms, et cetera) to control such processes as the operations and maintenance of the primary Secure Video Teleconferencing Program and network; maintain an accurate inventory of the SVTC system and its components; perform training of FBI personnel; maintain the Trouble Tickets Tracking System; perform weekly backups; perform on-site preventive and scheduled maintenance; operate and maintain the on-line survey database; and perform other tasks as set forth in the contract’s statement of work.

4.2.2 Procedures for how lessons learned will be captured, documented, and submitted to the Government.

4.2.3 Procedures for ensuring contract submittals (reports, work plans, etc.) are reviewed and processed to meet contractual requirements, and how changes to existing documents will be processed and communicated to appropriate personnel.

4.2.4 Procedures for implementing a process/training plan for all on-site personnel that ensures each employee meets the qualifications requirements (education, training, and/or experience), as defined for this contract to perform the duties of the job for which they were hired.

4.2.5 Procedures for ensuring all performance requirements set forth in Section E are met.

4.3 Documentation Overview.

4.3.1 All QC documentation will be retained by the Contractor as part of or as supporting documentation for the appropriate follow-on QCP.

4.3.2 All QC records and documentation will be kept at the Government’s site and made available for government inspection upon request.

5.0 Selected Approach to Meet Safety, Security, and Privacy Requirements Documents prepared, submitted, and retained by the Contractor shall be labeled and handled to ensure all requisite Government security requirements and Government and Contractor employee privacy considerations are protected as required by law and regulation.

6.0 Referenced Documents

This section shall list the number, title, revision, and date of all documents referenced in this document. This section shall also identify the source for all documents not available through normal Government stocking activities.

DATA ITEM DESCRIPTION A002

Title: Contractor’s Staffing and Organization Chart
· Approval Date: 20110703

1. DESCRIPTION/PURPOSE

· 1.1 The Contractor’s Staffing and Organization Chart shall be used to keep the Government apprised of the Contractor’s organizational structure and chain of authority involved with the performance of this contract.

2. OFFICE OF PRIMARY RESPONSIBILITY

FBI’s Video Operations Center (VOC)

3.APPLICATION/INTERRELATIONSHIP
3.1This Data Item Description (DID) contains the format and content preparation instructions for the data product generated by specific and discrete task requirements as delineated in the contract. It contains instructions for preparing and presenting the Contractor’s Staffing and Organization Chart.

3.2 This DID is used for initial and periodic updates of the Contractor’s Staffing and Organization Chart.

4. PREPARATION INSTRUCTIONS

4.1 General Instructions

i. Submission Format. Submission in Microsoft Office compatible format is required.

j. Information To Include:

1) The Contractor’s Staffing and Organization Chart shall include an organizational structure down to the first level of supervision and key personnel, with supporting narrative, to provide the Government with an understanding of the program requirements managed by each organizational component.

2) The Chart shall include an appendix that provides an alphabetic listing of Contractor personnel assigned to this Contract, to include their: work locations; security clearances and dates of clearances; and their status as full time or part time staff. Supervisory and management personnel shall also be identified with telephone numbers where they can be contacted.

3) The Contractor’s Staffing and Organization Chart shall contain a full identification of the system(s) to which personnel are assigned.

4) The Chart shall describe the management organization, lines of authority, approach to ensuring effective communications, and roles and responsibilities. The Chart shall describe the responsibility, accountability, and decision-making authorities invested in each proposed key personnel position and define the working interfaces with the FBI.

5) Whenever changes in the Chart occur, are proposed, or on request of the Government, the Contractor shall identify and provide resumes for the key personnel, including education and experience for executive, managerial and supervisory positions and key personnel.

k. Automated Techniques. Use of automated techniques for report preparation and document maintenance is encouraged. The term "document" in this DID means a collection of data, regardless of its medium.

l. Alternate Presentation Styles. Diagrams, tables, matrices, and other presentation styles are acceptable substitutes for text when data required by this DID can be made more readable using these styles. The document’s components may be bound as separate documents if this contributes to ease in handling.

m. Title Page or Identifier. The document shall include a title page containing, as applicable: document number; volume number; version/revision indicator; security markings or other restrictions on the handling of the document; date; document title; name, abbreviation, and any other identifier for the system, subsystem, or item to which the document applies; contract number; CDRL item number; organization for which the document has been prepared; name and address of the preparing organization; and distribution statement.

n. Page Numbering/Labeling. Each page shall contain a unique page number and display the document number, including version, volume, and date, as applicable.

o. Substitution of Existing Documents. Commercial or other existing documents may be substituted for all or part of the document if they contain the required data.

5.0 Selected Approach to Meet Safety, Security, and Privacy Requirements The Contractor’s Staffing and Organization Chart shall be labeled and handled to ensure all requisite Government security requirements and Contractor employee privacy considerations are protected as required by law and regulation.

M-2

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