The file's text, extracted by GovTribe without its formatting.
Attachment 12 Job Titles and Skills Descriptions Secure Video Teleconferencing Job Titles and Skills Descriptions
The following job titles and skill descriptions are provided to describe the types of management and skills that have historically provided secure video teleconferencing services to the Government.
1) SVTC Program Manager
2) SVTC Project Manager
3) SVTC Task Manager
4) SVTC Task Leader
5) SVTC Video Technician
6) Certified Technology Specialist – Level 1
7) Certified Technology Specialist – Design
8) Certified Technology Specialist – Installation
Title:
Secure Video Teleconferencing (SVTC) Program Manager
| Description: |
| Manages project development from inception to deployment with ability to provide manage complex, classified, multi-task contracts. Accountable for quality and timely delivery of contractual items. Operates within client requests, contractual limitations, and policy directives. Ensures that all required resources including manpower, production standards, and facilities are available for program implementation. Participates in contract negotiations. |
| Experience: |
| Ten years, with proven expertise in management, control of funds and resources. |
| Education: |
| Bachelor’s Degree in Computer Science, Information Systems, Engineering, Business, or other related disciplines. |
| Title: |
| SVTC Project Manager |
| Description: |
| Assists Program Manager. Leads projects or tasks and retains overall responsibility for performance to include cost, schedule, deliverables, contractual compliance, and quality management. Authorized to direct company resources to achieve project technical objectives, establish priorities, and task assignment. Knowledgeable and experienced in the installation, configuration, and support of an organization’s local area network (LAN), wide area network (WAN), Internet systems, and network security measures. Capable of providing technical support and assistance in network modeling, analysis, planning, and coordination between network and data communications hardware and software, to include the establish and maintenance of a user "Help Desk." Technically qualified to supervise subordinate computer user support specialists and computer network support specialists in all aspects of their responsibilities. |
| Experience: |
| 6 years, with proven expertise in management of multi-task contracts including control of funds and resources. |
| Education: |
| Bachelor’s Degree in Computer Science, Information Systems, Engineering, Business, or other related disciplines. |
| Description: |
| Demonstrated ability to work independently or under only general direction. Provides daily supervision and direction to assigned staff. Defines and directs technical specifications and tasks to team members. Provides guidance, assistance, and coordination to subordinate staff to ensure technical adequacy of end product. Knowledgeable and experienced in the repair, installation and maintenance of secure video teleconferencing equipment and systems. Able to test and analyze network coverage. Analyzes, tests, troubleshoots, and evaluates existing network systems, to include secure local area networks, wide area networks, Internet systems, or any segment of a network system. Performs network and equipment maintenance to ensure networks operate correctly with minimal interruption. |
| Experience: |
| 4 years, with experience including development of complex project schedules and similar activities. |
| Education: |
| Associates Degree in Computer Science or other related disciplines. |
| Description: |
| Responsibility to managers for coordination of the overall program objectives relative to a specific task. General experience in computer information management systems and or sub- systems design, development, test and evaluation. Excellent customer interface skills. Provides technical assistance to computer users. Answers questions, provides assistance, and resolves telecommunication problems for clients in person, via telephone, or electronically concerning all aspects of the secure video teleconferencing system. Monitors network to ensure network availability to all system users. May perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. |
| Experience: |
| 5 years of "hands on" experience |
| Education: |
| Associates Degree in Electronics Technology or Computer Science or related technical discipline. |
| Title: |
| SVTC Video Technician |
| Description: |
| Provides technical assistance to secure video teleconferencing users. Answers questions and resolves problems for clients in person, via telephone, or electronically. Sets up, or sets up and operates, audio and video equipment including microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards, and related electronic equipment for meetings, presentations, or news conferences. Able to set up and operate associated spotlights and other custom lighting systems. Provides technical support during conferences and presentations. Ensures the quality and functionality of audio and video equipment. Familiar with and able to operate, maintain, troubleshoot and repair microphones, speakers, sound systems, recording devices, mixing boards, cameras, and projectors. Able to use wiring diagrams and technical manuals to repair and troubleshoot equipment. |
| Education / Experience: |
| 2 years, or Associates Degree in Electronics Technology or Computer Science or related technical discipline. |
| Title: |
| Certified Technology Specialist – Level 1 |
| Description: |
| Performs general technology solution tasks by creating, operating and servicing AV solutions while conducting AV management activities which provide for the best audiovisual resolutions of clients needs on time and with-in budget. |
| Experience: |
| 2 years experience with theoretical and practical competencies. |
| Title: |
| Certified Technology Specialist – Design |
| Description: |
| Demonstrates detailed knowledge of how to analyze, select and plan seamless audiovisual communications equipment interoperation. Capable of producing complete specifications and drawings that meet client’s needs. |
| Experience: |
| 2 years experience with theoretical and practical competencies. |
| Title: |
| Certified Technology Specialist – Installation |
| Description: |
| Installs and maintains audiovisual systems by following specifications, schematics, codes and safety protocols. Administers installation process logistics, troubleshooting and problem solving systems. Maintaining tools, equipment and communicating with clients, designers, and staff to meet client's needs on time and with-in budget. |
| Experience: |
| 2 years experience with theoretical and practical competencies. |
