J-7 Transition Plan Criteria for NISC IV SIR - Amendment1.pdf

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Attached to
National Airspace System (NAS) Integration Support Contract (NISC IV) Federal contract opportunity
Solicitation number
693KA9-20-R-00005
Issued by
Department of Transportation Federal Aviation Administration Headquarters

About this file

This document outlines the criteria for a transition plan required as part of a proposal response to solicitation number 693KA9-20-R-00005 for the National Airspace System (NAS) Integration Support Contract (NISC IV). Offerors must provide a transition plan describing their approach, schedule, staffing, risk mitigation, and other elements for transitioning from the incumbent NISC III contract to NISC IV within six months of award, if selected for award anticipated in fall 2020. The transition plan will be incorporated into the awarded contract and the contractor's adherence to it will be evaluated as part of their performance. The plan must address requirements for facilities, security clearances, invoicing procedures, and task order management transition, among other elements. The Department of Transportation Federal Aviation Administration is the contracting agency.

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SIR No. 693KA9-20-R-00005

Amendment No. 0001

Section J, Attachment J-7

PART III – SECTION J

ATTACHMENT J-7

TRANSITION PLAN CRITERIA

Table of Contents

J-7.1 Transition Plan Criteria

J-7.1.1 Transition Plan Contractor Assumptions

J-7.1.2 The Contractor’s Proposed Team Structure in Support of its Transition Efforts

J-7.1.3 Contractor Understanding of Transition Plan Scope

J-7.1.4 Proposed Transition Plan Schedule

J-7.1.5 Proposed Risk Mitigation Strategies in Support of Transition

J-7.1.6 Proposed Transition Staffing and Resourcing

J-7.1.7 Change Management

J-7.1.8 Contractor’s Transition Plan Approach to FAA Assumptions

J-7.1.9 Approach to Invoicing

J-7.1.10 Procuring Requisite Facilities/Space

J-7.1.11 Government-Furnished Equipment/Property (GFE/P)

J-7.1.12 Security

J-7.1.13 Task Order Management Transition (subsequent to Contract award)

J-7.1 Transition Plan

Contractor must provide a Transition Plan that describes in detail its approach, process, resourcing, any anticipated risks and responsive risk mitigation strategies, and schedule for providing a structured, thoughtful, effective, and orderly transition from the NISC III contract during the time period immediately after Award of the NISC IV Prime Contract (Contract Transition Term), not to exceed six (6) months.

The objective of this Transition Plan will be to identify and minimize, mitigate, or eliminate any risks or impediments to continuity of operations, communications, security, administrative, and logistical support in advance of execution. Additionally, in order to ensure the continuation of the supply of essential contracted services, products, and deliverables, the Contractor must minimize the effect on end users and/or stakeholders. The Contractor must develop and execute a transition risk mitigation strategy (or strategies) in a timely manner to avoid or overcome any barriers.

Within twenty-one (21) calendar days of the Award of the NISC IV Contract, the Contractor must provide the FAA’s NISC IV Program Management Office with its finalized Transition Plan, which will be based on the transition plan that was submitted as part of the Contractor’s proposal response leading to the Award. The Plan must be submitted in sufficient detail and granularity to permit the FAA to evaluate, plan timelines, and establish funding requirements for its own efforts at transition. Contractor’s submitted Transition Plan will be reviewed and will be either approved or commented upon to highlight deficiencies, on a timeline to be determined by the FAA at its sole discretion. The Contractor will then have seven (7) calendar days to address and resolve all FAA comments, concerns, and/or issues.

After FAA approval, the Transition Plan will be formally incorporated into the NISC IV Prime

Contract as an attachment within Section J, List of Documents, Exhibit, and Attachments, as

Attachment J -7, Contractor’s Transition Plan. The Contractor must fully adhere to the approved

Transition Plan. The Contractor’s adherence to the Transition Plan will be material to the

Contractor’s evaluated performance on the NISC IV Prime Contract, and this performance will be assessed as part of Contractor’s Performance Evaluation Plan (PEP), with a commensurate effect on the Award Fee.

Please note that the below areas are not all inclusive. The Contractor must exercise its own insight, experience, and due diligence in the design, implementation, and presentation of the Contractor’s

Transition Plan. At a minimum, the Contractor’s Transition Plan must address the following areas.

J-7.1.1 Transition Plan Contractor Assumptions

J-7.1.1.1 The Contractor must identify its assumptions to the FAA about the proposed transition regarding the outgoing Prime Contractor and the basis for those assumptions. The FAA, at its sole discretion, may comment upon and adjust such assumptions by the Contractor.

J-7.1.1.2 The Contractor must identify all work areas that will require transitional planning and support.

J-7.1.2 The Contractor’s Proposed Team Structure in Support of its Transition Efforts

J-7.1.2.1 The Contractor must provide the FAA with a proposed structure for its Transition Team activities and designate a single point-of-contact for all communications and actions regarding the Transition process.

J-7.1.2.2 The Contractor must also identify how any corporate reach-back capabilities, if applicable, can be applied to support Contractor’s

Transition endeavors.

J-7.1.3 Contractor Understanding of Transition Plan Scope

J-7.1.3.1 The FAA will provide the Contractor with its general Statement of

Objectives (SOOs) as per Section J, Attachment J-11 for tentative planning purposes.

J-7.1.3.2 The FAA will validate a specific and true set of SOOs via the NIMS

(NISC Information Management System) application upon Award of the NISC IV Prime Contract.

J-7.1.3.3 The proposed Transition Plan must describe the process that will be used to estimate the level of efforts and resources against the basic requirements for the SOOs listed as per Section J-11.

J-7.1.3.4 As noted above, the FAA’s SOOs cannot be regarded as complete or all-inclusive and it is incumbent upon the Contractor to exercise its own insight, experience, and judgment to arrive at a complete and fully integrated Transition Plan that addresses all NISC IV Task

Order requirements.

J-7.1.3.5 The FAA will not entertain any questions or comments with regard to the technical or functional aspects of the supplied SOOs.

J-7.1.4 Proposed Transition Plan Schedule

J-7.1.4.1 It is currently anticipated that the NISC IV Contract will be awarded approximately fall of 2020.

J-7.1.4.2 The Contractor’s Transition schedule start date must commence upon award of the NISC IV Prime Contract, with the Transition being completed within six (6) months of Award.

J-7.1.4.3 The Contractor’s Transition schedule must have documented milestones for the Transition and start-up of the Statement of

Objectives (SOOs).

J-7.1.4.4 The Contractor’s Transition schedule must be posted on

Contractor’s hosted Website with NISC IV PMO access being provided to the FAA. The specifics of the Website and any dashboards will be determined by the FAA after contract award.

J-7.1.5 Proposed Risk Mitigation Strategies in Support of Transition

J-7.1.5.1 Upon Award, the FAA and the Contractor will hold a minimum of one in-person meeting per week for Status Updates, with the FAA retaining the right to add additional meetings as the FAA deems necessary at its sole discretion.

J-7.1.5.2 The Contractor must document its approach to address risk, both as an initial plan submitted with the proposal and updated weekly post award.

J-7.1.6 Proposed Transition Staffing and Resourcing.

J-7.1.6.1 The Contractor must submit an anticipated Staffing and Resourcing approach that must directly correlate to the associated work presented in NISC IV SIR Section J, Attachment J-11, Examples of

Statement(s) of Objectives (SOOs) for NISC IV, as part of its proposal.

J-7.1.6.2 Upon Contract Award, the updated Staffing approach must be submitted within thirty (30) calendar days with updates to the

Staffing approach to be submitted as requested by the FAA or as necessary.

J-7.1.6.3 The Contractor’s submitted approach must highlight all individual roles and responsibilities for the Contractor’s Management Team.

J-7.1.7 Change Management.

J-7.1.7.1 The Contractor must describe its approach to Change Management in support of the Transition.

J-7.1.7.2 If the Contractor plans to use an industry standard model for change management, the Contractor must provide details on how it intends to apply said model to support FAA requirements and the applicability and suitability of said model to the NISC IV Contract.

J-7.1.8 Contractor’s Transition Plan Approach to FAA Assumptions

The Contractor’s Transition Plan must detail its approach to accommodate the requirements pertaining to personnel and security clearances (inclusive of necessary badging requirements), transition of hardware and software, secret and top secret clearances, training and insurance as per Attachment J-13.

J-7.1.9 Approach to Invoicing

J-7.1.9.1 The Contractor must provide details on its approach to submit actual invoices on the NISC IV NISC Invoice Approval Tool (NIAT) in the format specified by the FAA in Section J, Attachment J-10, NISC Invoice Approval Tool – Interface Control Document (NIAT-

ICD).

J-7.1.9.2 The Contractor must identify its Business Operations Point-of-

Contact for invoicing and all financial transactions.

J-7.1.9.3 For reference, the FAA will provide training on the operation of

NIAT/NIMS to a minimum of 5 contractor personnel within (10) calendar days of Contractor being granted access to NIAT/NIMS.

J-7.1.10 Procuring Requisite Facilities/Space

J-7.1.10.1 The Contractor must provide details on its approach to procuring the requisite facilities/space as per Section H, Special Contract

Requirements, H.21, Office Space, and then relocating and/or situating its workforce to those facilities.

J-7.1.10.2 The Contractor’s plan for procuring requisite facilities/space must address the appropriate assumptions listed in Attachment J-13 with regard to existing FAA locations. The FAA currently accommodates approximately nine hundred (900) Contractor employees stationed

(desk) at FAA facilities in either a full-time or “hoteling” arrangement. Desk/Hoteling space may or may not be available based upon factors outside the control of NISC Program

Management Office. FAA AMS Clause No. 3.10.5-1, Product

Improvement/Technology Enhancement (April 1996), Section H’s

Clause No. H.52, Security of Federal Automated Information

Systems, and Section F, Deliveries or Performance, Clause F.5, Place of Performance, also apply.

J-7.1.11 Government-Furnished Equipment/Property (GFE/P)

J-7.1.11.1 In accordance with FAA AMS Clauses No. 3.10.3-2, Government

Property - Basic Clause (April 2019), and No. AMS 3.14-4, Government-Issued Keys, Personal Identity Verification (PIV)

Cards, and Vehicle Decals (January 2019), the Contractor must provide details on its GFE/P approach to transition and securely maintain an inventory (database) of Government-Furnished

Equipment/Property (GFE/P) as per FAA requirements, including software licenses, documentation, and source code, if applicable, that will be required to ensure continued NISC operation.

J-7.1.11.2 The Contractor must prepare and submit Government Property

Reports in accordance with Section H.25, Government Property

Reports, and acquire any new GFE/P in accordance with Section

H.17, Material Purchases, as well as Section H.35, Ordering of

Special Computing Equipment. Proposal submission shall be based upon the criteria listed in Section J-7.1.8 and updated upon Award.

J-7.1.12 Security

J-7.1.12.1 The Contractor must provide details on its approach to security, which must encompass a broad spectrum of security domains, viz., personal; physical; confidentiality, information and data; and communications, information technology, and network.

J-7.1.12.2 The Contractor’s approach to security must be conducted in accordance with Section G.15.8, Security, Section H.29, Electronic

Interface with FAA Embedded Systems; Section H.50, Work

Performed at Airports; Section H.51, Special Standards for FAA

Work; and Section H.52, Security of Federal Automated

Information Systems as well as any other applicable requirements.

J-7.1.12.3 The Contractor must also comply with revisions, updates, and/or successors to the above documents in a timely manner upon and subsequent to Contract award.

J-7.1.12.4 Upon award, the Prime Contractor Management team must submit all associated information towards obtaining PIV cards

J-7.1.13 Task Order Management Transition (subsequent to Contract award)

J-7.1.13.1 The Task Order Management Transition Plan development is not predicated upon an approved Transition Plan. The plan development should occur concurrently (post NIMS training). The

Contractor must provide a Task Order Management Transition Plan that:

J-7.1.13.1.1 Addresses writing and uploading into NIMS all Task Orders

(correlating to the associated SOO’s in NIMS) within ninety

(90) calendar days from date of Contract award;

J-7.1.13.1.2 Includes a detailed schedule in association with each Task Order under transition in the Task Order Management Transition Plan inclusive of anticipated start date (must be within the 6 month window of award date); and

J-7.1.13.1.3 Meets FAA expectations that a Task Order Manager (TOM) will be assigned as a dedicated point of contact for each ETO.

J-7.1.13.2 The Task Order Management Transition Plan should be predicated upon the Assumptions provided in Attachment J-13.

J-7.1.13.2.1 The Contractor will be provided access to NIMS within ten (10) calendar days of the Contract Award; all Statement of

Objectives to be addressed in the Task Order Transition Plan will have been uploaded into NIMS.

J-7.1.13.2.2 Task Orders issued after the initial sixty (60) day period will be assumed to be new Task Orders and will not be considered part of the Transition Plan. All proposed new work (award date to day 60) will be presented to the contractor with the option of the right of first refusal, at which point the FAA has the right to seek other means of performance.

J-7.1.13.2.3 The FAA has approximately forty (40) Engineering Technical

Officers (ETOs) and approximately nine (9) Alternate

Engineering Technical Officers (AETOs), whose responsibilities are defined in Section G, Contract

Administration Data, Clause G.3, Government Representatives.

J-7.1.13.2.4 It is estimated that the FAA will let approximately one-hundred-eighty (180) to two-hundred-fifty (250) Task Order SOOs for the Contractor to process and execute during the initial six-month period subsequent to NISC IV Prime Contract Award.

J-7.1.13.2.5 The scope of all Task Order Work to be performed by the

Contractor may be Continental United States (CONUS), Outside

CONUS (OCONUS), and all U.S. territories.

J-7.1.13.2.6 The Contractor must present its Task Order processes and procedures for the FAA’s consideration prior to implementation.

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