6-Appendix A - Optional Proposal Content Template RFP-2025-014.docx
DOCX document 273 KB Posted
- Solicitation number
- RFP-2025-014
- Issued by
- Milwaukee County, Mattoon Village, Wisconsin
About this file
This document is an Optional Proposal Content Template for Request for Proposal (RFP-2025-014) issued by the Milwaukee County Department of Administrative Services for Correctional Staff Mental Health Services. The County seeks a vendor to provide comprehensive mental health services to Correctional Staff at the CRC, with the primary objectives of managing work-related stress, preventing burnout, and promoting overall staff well-being. The contract will be a three-year term with potential for up to two additional one-year renewals. The RFP requires detailed responses across multiple sections, including experience, program approach, resources and staffing, data management, and commitment to racial equity.
The solicitation is a reissue of a previously cancelled RFP (RFP-2025-007), with vendors advised to carefully review all documents for potential changes. The proposal template mandates vendors provide extensive details about their organizational capabilities, including staff qualifications, service delivery methods, data security protocols, and approach to mental health support in a corrections environment. Vendors must demonstrate expertise in delivering services such as individual counseling, group therapy, educational programs, and crisis intervention, with a strong emphasis on confidentiality, compliance with regulations like HIPAA and CJIS, and integration with the County's organizational culture and strategic goals.
View the file
Other files
Show all 32
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
DEPARTMENT OF ADMINISTRATIVE SERVICES
Procurement Division
RFP-2025-014: CRC Correctional Staff Mental Health Services Issued: July, 2025
Vendor Name
MILWAUKEE COUNTY
Department of Administrative Services
Request for Proposal RFP- 2025 - 014 CRC Correctional Staff Mental Health Services
Submitted by:
| Submitted on: |
| Date |
| At: |
| Time CST |
Drafted by:
Title:
Contact Email:
Contact Phone:
Table of Contents
| Table of Contents | 2 | |
| 7.1.1. | Experience, Credentials, & Technical Skills | 3 |
| 7.1.2. | Program Approach & Service Offerings | 5 |
| 7.1.3. | Resources & Staffing | 7 |
| 7.1.4. | Data Collection, Storage, Management, and Security. | 9 |
| 7.1.5. | Commitment to Racial Equity | 10 |
1.
2.
3.
4.
5.
6.
7.
7.1.
Experience, Credentials, & Technical Skills 1.
2.
3.
4.
5.
6.
7.
7.1.
7.1.1.
Describe your organization’s:
History and History and current operations, Type your answer here.
proposed solution, Type your answer here.
main skills and strengths, and why you think you are a good fit for this project, Type your answer here.
business approach, Type your answer here.
mission, vision, and goals, and Type your answer here.
what makes your organization different from others.
Type your answer here.
Describe your experience providing stress management workshops and conducting resilience-building exercises. How will that experience help you design and run the program at the CRC?
Type your answer here.
Provide three real-world examples of crisis intervention services you have provided to staff following critical incidents. How did your services support the staff you served and improve mental health outcomes?
Type your answer here.
Describe any technical skills, extra capabilities, or unique services that your company offers that are relevant to your Proposal.
Type your answer here.
7.1.1.1.
7.1.1.2.
How does your organization stay at the forefront of advancements in mental health and wellness services?
Type your answer here.
Describe any innovations or new technologies you have adopted in the past five (5) years and how these have enhanced your ability to:
Type your answer here.
Support correctional staff mental health and reduce job-related stress.
Type your answer here.
Foster cultural shifts toward empathy and wellness within organizations.
Type your answer here.
Improve service delivery in correctional or high-stress settings.
Type your answer here.
7.1.1.3.
What are your key performance indicators (KPIs) for promoting correctional staff mental health, reducing stress, and fostering a supportive work environment at the CRC?
Type your answer here.
How do you measure and report on the effectiveness of your services in:
Reducing barriers to treatment, such as stigma?
Type your answer here.
Increasing staff participation in mental health programs?
Type your answer here.
Enhancing staff resilience and reducing the impact of job-related stress?
Type your answer here.
Improving empathy and staff interactions with CRC residents and their families?
Type your answer here.
How does your organization identify and mitigate potential risks associated with:
Delivering mental health and wellness services to Correctional Staff and in the Corrections setting.
Type your answer here.
Ensuring confidentiality and security of sensitive health information.
Type your answer here.
Addressing potential resistance or barriers to cultural change within the organization.
Type your answer here.
How many new clients have you gained in the last 3 years for services like the ones requested in this RFP? How many clients have you lost in that time, and why?
Type your answer here.
Does your company have any legal issues or constraints that could impact the performance of your services?
Type your answer here.
Program Approach & Service Offerings 7.1.2.
Describe the services you propose to provide to the CRC.
Type your answer here.
Why are you recommending these services, and how will they help the CRC achieve its goals for the program?
Type your answer here.
How will you tailor your services to meet the CRC’s specific needs?
Type your answer here.
What types of service will be available (in person, virtual, emergency response, 24/7 access)?
Type your answer here.
When will each type of service be available (for example, in person services 8 AM – 5 PM Monday through Friday, emergency response services upon request, etc.)?
Type your answer here.
Explain how you will provide individual counseling sessions.
Type your answer here.
Describe the types of group therapy sessions you offer and identify which you feel would be the best fit for the CRC’s needs. How often will you offer group sessions, and to whom?
Type your answer here.
How will you determine which ongoing educational programs to offer the CRC staff, and how often to offer those ongoing programs?
Type your answer here.
Describe your plan to provide regular check-ins or follow-up services to ensure the continued mental well-being of participants.
Type your answer here.
Provide an example of an implementation plan for services similar to those described in the Scope of Work, including timelines to roll out services.
Type your answer here.
Provide examples of regular progress reports and evaluations you have used to ensure the effectiveness of your services.
Type your answer here.
Describe your process for documenting sessions, workshops, and interventions. How do you ensure confidentiality and compliance with relevant regulations?
Type your answer here.
How will you ensure your approach is compatible with and integrates into the CRC’s organizational culture and strategic plan? How do your mental health support services integrate with existing programs and operational goals aimed at improving staff well-being and promoting a culture of care?
Type your answer here.
Resources & Staffing 7.1.3.
Give a brief introduction of the team you are proposing for the project and explain how you chose the team members.
Type your answer here.
What qualifications and experience do your staff members have in:
Providing mental health services to correctional staff or other high-stress populations?
Type your answer here.
Addressing stigma and fostering open communication around mental health in professional settings?
Type your answer here.
Delivering training, workshops, or coaching designed to improve staff resilience, mental fitness, and empathy?
Type your answer here.
For each team member:
Provide a detailed resume that includes the person’s educational background, relevant work experience, professional certifications or awards they’ve received, and any membership in professional organizations.
Type your answer here.
Explain what role the person will have, their title, their job level, and how much time they will spend on the project.
Type your answer here.
Identify which team member(s) will:
Serve as your day-to-day lead (project lead or principal consultant). Why did you choose them for this role?
Type your answer here.
Manage and oversee the project, including the project team, any subcontractors, and your TBE partner (if you have one). Why did you choose them?
Type your answer here.
Act as an escalation contact from your local or regional office (the “Corporate Supervisor”). How will your team and the County’s team communicate with this person if there is a conflict or emergency?
Type your answer here.
What education and/or training does your Personnel receive on a regular basis, and from whom?
Type your answer here.
How do you ensure your Personnel obtain any necessary continuing education credits and/or maintain their credentials or licensure to provide the services?
Type your answer here.
If you are using any subcontractors, tell us who they are. Do not include your TBE partner (if you have one) in this answer. Tell us:
Type your answer here.
Why you chose the subcontractor and how they will help provide the services.
Type your answer here.
What roles your staff will have, and what roles the subcontractors will have.
Type your answer here.
Which groups will act as subject matter experts, and in what areas.
Type your answer here.
Which group will do most of the work or handle project management and communications.
Type your answer here.
Provide an estimated breakdown of hours by role for all team members, including your subcontractors and TBE partner (if you have one).
Type your answer here.
Describe your staffing mix for the project by level and expertise. How did you decide on the number of hours for each staff member based on the services you proposed?
Type your answer here.
What will you do if any of the listed team members become unavailable or are removed from the project? How will you make sure an equally skilled replacement is found? How will you avoid disruptions to services if this happens?
Type your answer here.
Data Collection, Storage, Management, and Security.
7.1.4.
Describe how your organization collects, tracks, and manages sensitive mental health data for correctional staff, including methods for ensuring privacy and confidentiality.
Type your answer here.
Outline how your data collection supports progress in reducing mental health stigma, improving resilience, and tracking service impact.
Type your answer here.
Provide your data retention policies, specifying how long records are retained and how legal requirements are met while safeguarding privacy.
Type your answer here.
7.1.4.1.
Explain your approach to data storage, including whether it is on-site or cloud based.
Type your answer here.
Describe system redundancies, backups, and disaster recovery protocols to ensure data availability and integrity during emergencies.
Type your answer here.
Specify how County staff will securely access data, including access controls and user permissions.
Type your answer here.
7.1.4.2.
Identify relevant laws, regulations, and industry standards applicable to your services (e.g., HIPAA, CJIS) and describe how your organization ensures compliance.
Type your answer here.
Provide information on certifications, audits, or other verifications of compliance.
Type your answer here.
Detail how your organization manages and responds to data-sharing requests, ensuring they align with legal and ethical standards.
Type your answer here.
7.1.4.3.
Describe the security measures in place to protect sensitive mental health data, including encryption standards and user access controls.
Type your answer here.
Explain your protocol for responding to data breaches, including mitigation and notification procedures.
Type your answer here.
Provide examples of audit logging capabilities for tracking data access and modifications.
Type your answer here.
7.1.4.4.
Summarize your disaster recovery plan, focusing on backup procedures, data restoration, and support during catastrophic events.
Type your answer here.
Explain how your protocols ensure data integrity and availability in emergencies.
Type your answer here.
Provide a brief overview of your organization’s information security posture, emphasizing measures taken to ensure the integrity, confidentiality, and availability of sensitive data.
Type your answer here.
Commitment to Racial Equity 7.1.5.
Explain what racial equity means to your organization and how you’ve promoted it in your work and/or company culture. Give specific examples. \ Type your answer here.
What do you know about the racial and health equity challenges facing Milwaukee County?
Type your answer here.
How will your work on this project contribute to the County’s vision?
Type your answer here.
What commitments will you make to advance our vision, and how will you implement them?
Type your answer here.
8.
9.
10.
11.
12.
13.
14.
14.1.
14.1.1.
2 | Page image1.png image2.jpeg image3.png
File details come from the government source that posted it. Updated .