6-1. Specifications.pdf

Scope of Work (SOW): Pest Control Services for Boulder County Housing Authority

1. Purpose

Boulder County Housing Authority (BCHA) seeks qualified contractors to provide comprehensive pest control services for all residential and administrative properties managed by Boulder County Housing Authority (The Authority). The goal is to ensure a clean, healthy, and pest-free environment for residents, staff, and visitors through an integrated pest management approach focused on prevention, control, and education.

2. Service Locations

Services will be required at multiple sites under the Authority’s management, which may include:

• Multifamily residential complexes

• Senior housing units

• Scattered-site single-family homes

• Common areas and community buildings

• Administrative offices and maintenance facilities

A full list of addresses and unit counts will be provided to the awarded Contractor upon contract execution. There are currently 61 buildings/1100 units in our portfolio that will require varying levels of pest control both inside and outside of the units/buildings.

Currently we have monthly services with an estimated six additional work orders per year for special one-time service calls (ie emergency or reinfestations). We can also divide properties to multiple vendors to allow for appropriate servicing.

3. Scope of Services

The Contractor shall perform Integrated Pest Management (IPM) services to prevent and control pests in residential and common areas. Services shall include, but are not limited to, treatment and control of:

• Cockroaches

• Ants

• Spiders

• Rodents (mice and rats)

• Bed bugs (as needed, special treatment)

• Fleas and ticks (as needed)

• Wasps, hornets, and other stinging insects (exterior only)

• Silverfish and other general pests

Termite inspections or treatments may be requested separately as needed.

4. Service Requirements

A. Routine Services

• Provide regularly scheduled inspections and treatments on a monthly basis or as otherwise determined by BCHA.

• Inspect and treat:

o Residential units (occupied and vacant) o Common hallways and stairwells o Laundry rooms, trash enclosures, and utility areas o Offices and maintenance areas o Building exteriors, foundations, and landscaping near buildings

• Replace or maintain all bait stations, traps, and monitoring devices during each service visit.

• Record pest activity, treatment locations, and recommendations in service logs.

B. On-Call / Emergency Services

• Respond to urgent service requests within 24 hours of notification.

• Examples include high-level infestations, rodent sightings, or pest complaints affecting multiple units.

• Provide written follow-up reports on findings, actions taken, and any resident preparation instructions.

D. Bed Bug Protocol

• Perform inspection and confirmation of suspected bed bug infestations.

• Treat affected units and any adjacent units as directed by the Authority.

• Provide follow-up treatments until infestation is fully eliminated.

• Document treatment methods, dates, and outcomes.

5. Integrated Pest Management (IPM) Approach

The Contractor shall implement an IPM program emphasizing prevention, monitoring, and minimal pesticide use. This includes:

• Identifying conditions conducive to pest infestations (e.g., sanitation, moisture, structural gaps).

• Recommending corrective actions to residents and/or the Authority.

• Using traps, baits, and least-toxic materials where feasible.

• Applying pesticides only when necessary, in accordance with all regulations and label instructions.

• Educating residents and staff on preventive measures.

6. Contractor Responsibilities

The Contractor shall:

• Provide all labor, equipment, materials, and supplies needed for full pest control service delivery.

• Employ only state-licensed and certified pest control technicians.

• Maintain all required insurance coverage, as outlined in Exhibit A (Insurance

Requirements)

• Ensure technicians are uniformed, courteous, and identifiable at all times.

• Maintain Safety Data Sheets (SDS) and product labels for all pesticides used and make them available upon request.

• Provide service reports after each visit, detailing:

o Property name and address o Date and time of service o Areas treated o Pest activity observed o Chemicals used (including EPA registration numbers) o Recommendations for prevention or follow-up

7. Authority Responsibilities

The Authority shall:

• Provide reasonable access to all areas scheduled for treatment.

• Notify residents in advance of scheduled treatments.

• Ensure residents follow preparation instructions prior to service.

• Take corrective actions on sanitation or structural recommendations made by the

Contractor.

8. Performance Standards

• Pest activity should be significantly reduced within 30 days of initial treatment.

• Persistent infestations must be re-treated at no additional cost until resolved.

• The Authority reserves the right to inspect and evaluate services based on reports, staff observations, and resident feedback.

• Failure to meet service standards may result in contract review or termination.

9. Reporting and Documentation

The Contractor shall submit the following:

• Individual service reports for each visit, left on-site or submitted electronically within 24 hours.

• Monthly summary reports showing completed services, pest trends, and problem areas.

• Quarterly evaluation reports summarizing treatment results and recommending property-level improvements.

10. Contract Term

The term of this agreement shall not exceed five years, based on satisfactory performance, pricing, and continued need.

11. Payment

See Section #6 – Invoicing of Sample Contract. Invoices shall be submitted monthly and must include:

• Dates and locations of service

• Type of service performed (routine, emergency, bed bug, etc.)

• Total number of units treated

• Itemized costs per property

Payment will be made in accordance with the Authority’s standard billing procedures.

12. Health, Safety, and Regulatory Compliance

All work must comply with:

• Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA)

• OSHA standards

• HUD pest management and safety guidelines

• State and local health and environmental regulations

Contractor must also ensure all pesticide applications comply with HUD Notice PIH 2011-22 (Integrated Pest Management requirements for HUD housing).

13. Quality Assurance

The Authority reserves the right to:

• Conduct site inspections at any time

• Request technician credentials

• Review service logs and pesticide application records

• Request corrective actions for performance issues