5906 ATTACHMENT D~1.docx

DOCX document 35 KB Posted

Attached to
RFP 5906 RSHINY DATA VISUALIZATION APPLICATION
Solicitation number
S-44300-00014360
Issued by
Marion County, Oregon

About this file

This document is a Reference Check Form for a state or local government Request for Proposal (RFP) related to a data visualization application (RFP S-44300-00014360), designed to collect detailed feedback from a potential reference about an offeror's performance. The form provides two options for reference evaluation: one allowing direct numerical scoring (0-10 scale) across service quality, delivery, and responsiveness, and another permitting more narrative responses about service experiences, project details, customer satisfaction, problem resolution, and overall business relationship.

The reference form seeks comprehensive insights into the offeror's historical performance, including specific details such as types of services provided, adherence to project timelines, cost management, customer service quality, and likelihood of future engagement. While no specific financial terms or funding sources are outlined in this attachment, the form is structured to enable a thorough assessment of the offeror's capabilities, performance track record, and potential suitability for the data visualization application project through systematic reference verification.

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Other files

File Type Posted
5906 ATTACHMENT B~1.docx DOCX document
5906 ATTACHMENT C~1.docx DOCX document
5906- AttE- Price Proposal~1.docx DOCX document
5906-0 final~1.doc DOC document
5906-0 Vendor QA FINAL.pdf PDF
5906 Notice of Intent to Award.pdf PDF
5906 ATTACHMENT F~1.docx DOCX document
5906 ATTACHMENT A~1.docx DOCX document
00014361_Att C_Bid Pricing Form_Rev_Add1.xlsx XLSX spreadsheet

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Text version

RFP [###-####-##] – [RFP title]

ATTACHMENT F - REFERENCE CHECK FORM

Open Market Bid S-44300-00014360- RSHINY DATA VISUALIZATION APPLICATION

ATTACHMENT D - REFERENCE CHECK FORM

Offeror Name:__________________________________________
Reference Entity:__________________________________________
Reference Contact Name:__________________________________________
Contact Telephone Number:__________________________________________
Contact Email Address:__________________________________________

[Select one option, delete the other, and edit to fit] [OPTION 1 – Reference assigns a score] Please rate the following questions on a scale of 0-10:

0 = Not satisfied 5 = Moderately satisfied 10 = Extremely satisfied.

How would you rate the Offeror’s overall quality of services provided and your overall relationship with the Offeror?

Score: __________ Comments: ______________________________________________________________________________ How would you rate the Offeror’s delivery of service?

Score: __________ Comments: ______________________________________________________________________________ How would you rate the Offeror’s responsiveness to customer service issues and special requests (e.g., reported problems, changes billing, etc.)?

Score: __________ Comments: ______________________________________________________________________________ [OPTION 2 – Reference answers questions. Evaluators assign score] Please respond to the following questions:

1. For what type of services did you engage Offeror?

Describe the services listed in response to question 1.

Describe Offeror’s customer service.

Describe your satisfaction with the business relationship with Offeror.

Describe Offeror’s methods for problem resolution.

How likely would you be to use Offeror’s services again?

With which aspect(s) of Offeror’s services are you the most satisfied?

With which aspect(s) of Offeror’s services are you the least satisfied?

How well did Offeror stay within the proposed timeline?

How did the final project cost compare to the initial proposed cost?

Version 1.0 - November 19, 2014Page 1 of 2
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File details come from the government source that posted it. Updated .