51873JD0714.pdf

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Attached to
Management of a Care Facility for Individuals with Developmental Disabilities
Solicitation number
DPHHS-RFI-2023-0459R
Issued by
Montana

About this file

This document is a detailed job description from the State of Montana for a Therap Specialist position within the Montana Developmental Center (MDC), located in the Boulder facility under the Department of Public Health and Human Services (DPHHS) in the Developmental Disabilities Division. The position is responsible for overseeing the Therap Services web-based electronic record keeping system, which includes managing online documentation, reporting, and communication modules such as progress notes, incident reports, medication administration records, and utilization reports. The Therap Specialist will participate in the senior management team, conduct research and development of data documentation, create and implement new modules, perform quality assurance, train employees, and serve as the point of contact for integrating Therap services into medical records.

The job requires a high school diploma or equivalent, with two years of job-related college education or vocational training, and two to three years of experience in database management, training development, and technical software support. Preferred qualifications include certification as a Therap Services Trainer. The position involves a 50% focus on Therap oversight, with additional responsibilities in Treatment Mall scheduling (20%), special projects (15%), training coordination (10%), and committee work/executive support (5%). Physical demands include potential risk of bodily injury from clients with unpredictable behaviors, and the role may require occasional overtime. Special requirements include a fingerprint check and background check, with safety responsibilities that involve complying with the department's workplace safety policy and reporting accidents or injuries.

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51873JD 0914 1

STATE OF MONTANA

JOB DESCRIPTION

Montana state government is an equal opportunity employer. The State shall, upon request, provide reasonable accommodations to otherwise qualified individuals with disabilities.

Job Title: Therap Specialist Position Number: 69151873

Location: Boulder Department: DPHHS

Division and Bureau: Developmental Disabilities/Montana Developmental Center

Job Overview: The Montana Developmental Center (MDC) is an intensive, short-term treatment facility for individuals who have intellectual disabilities and co-occurring mental illnesses. MDC provides an environment for building healthy, effective, and fulfilling lives so those receiving treatment can live successfully in the community after discharge.

The Therap Specialist participates as a member of the senior management team and oversees Therap Services (web-based record keeping system) and its software suite, which includes online documentation, reporting, and communication including modules (progress notes, incident reports, Medication Administration Records (MAR), utilization reports, etc.,). This position’s responsibilities include quality assurance of online documentation, researching, developing, and implementing new Therap modules; and presenting training to staff including documentation, database, and software training.

Major Duties or Responsibilities:

A. Therap Oversight (50%)

• Oversees the Therap Services electronic record keeping system and receives incoming client information; adds modules or assigns to medical record staff, client service coordinator, etc, and oversees all admissions/discharges data.

• Conducts research and development related to Therap Services data documentation, creates new modules, and standardizes forms and procedures to supplement data management standards.

• Performs quality assurance of data and implementation of new modules.

• Retrieves client data as requested by management, third parties, or employees.

• Presents new module training to the senior management team for approval.

• Trains employees with Therap modules and applications; guides and coaches employees on record keeping principles.

• Serves as the point of contact for the integration of Therap services into medical records, including the establishment of an Electronic Health Record (EHR).

• Reviews all incident reports and facilitates the Incident Review Committee that monitors and addresses potential issues documented on Therap that may impact the health and well-being of clients.

51873JD 0914 2

B. Treatment Mall (20%)

• Creates and implements the Master Treatment Mall Schedule for employees and clients.

• Oversees Treatment Mall Planning meeting with management and facilitates

Interdisciplinary Team scheduling meetings to schedule clients into classes.

• Utilizes scheduling software to create schedules and run reports for employees and clients to use during Treatment Mall hours.

• Purchases supplies for classes and classrooms.

C. Special Projects (15%)

• Serves as contact for survey personnel and ensures documentation is available on request and ensures appropriate staff available for consultation.

• Tracks and ensures completion of plans of correction for facility surveys.

• Assists and oversees development and updates of facility policies and procedures.

D. Training Coordinator (10%)

• Schedules instructors and webinars for trainings or conducts trainings one-on-one or in group settings.

• Researches and develops training curriculum including training materials.

• Coaches and guides employees on record keeping principles and provides refresher training as needed.

• Provides new employee Therap training and hands-on computer training of Microsoft

Office Suite as necessary.

• Completes requirements to maintain Therap training certification and presents training at regional conferences.

E. Committee Work /Executive Support/Other Duties as assigned (5%)

• Facilitates weekly Client Council meetings, creates agenda, assigns tasks, and takes minutes and serves as a member of the critical Incident Committee and Management Team Meetings.

• Performs executive administrative support duties (schedules meetings, takes minutes, creates reports, etc.) as necessary.

• Plans and coordinates office moves and logistics involved with creating new workspaces.

Physical and Environmental Demands:

Potential risk of bodily injury from clientele who may demonstrate physical aggression and unpredictable behaviors, especially during Shift Exchange. Occasional overtime work required to meet scheduling demands.

51873JD 0914 3

Knowledge, Skills and Abilities (Behaviors):

Required for the first day of work:

• General knowledge of business and database management principles and practices.

• Knowledge of training techniques for adult learners.

• Effective written and verbal communication skills.

• Attention to detail, organization, and collaboration skills.

• Ability to recognize sensitive issues when evaluating data and ability to review information to determine compliance with standards.

• Ability to provide technical expertise to a variety of users.

• Ability to develop training curriculum and present training.

• Ability to identify and solve problems.

• Computer and general office equipment as necessary to complete essential functions, including using spreadsheets, word processing, database, email, internet, and other computer programs.

Minimum Qualifications (Education and Experience):

High School or equivalent and two years job-related college education or completion of vocational education.

Two to three years of job-related work experience (database management, developing and presenting training, providing technical software & database support, adult education techniques).

Other directly related combinations of education/experience may be considered on a case-by-case basis.

Preferred certification as a Certified Therap Services Trainer.

Special Requirements:

List any other special required information for this position

Fingerprint check Valid driver’s license (may require) Background Check Union Code _

Other;

Safety Responsibilities:

1. Complies with the Department’s Safety Program as outlined in its Workplace Safety Policy;

2. Observes all safety rules and applies accident prevention principles while performing duties; and

3. Reports all workplace accidents or injuries to the supervisor or designee.

The specific statements shown in each section of this description are not intended to be all inclusive. They represent typical elements and criteria considered necessary to perform the job successfully.

51130JD 0714 4

Signatures

My signature below indicates the statements in the job description are accurate and complete.

Gene Haire Superintendent July 12, 2014

Immediate Supervisor Title Date

Administrative Review Title Date

My signature below indicates that I have read this job description.

Employee Title Date

Human Resources Review

Job Code Title: Data Processor 3 Job Code Number: Q92013

My signature below indicates that Human Resources has reviewed this job description for completeness and has made the following determinations:

FLSA Exempt FLSA Non-Exempt

Telework Available Telework Not Available

Classification Complete Organizational Chart attached

Human Resources:

Sarah Green Senior HR Partner May 25, 2021

Signature Title Date

File details come from the government source that posted it. Updated .