51167JD0122.pdf

51555 0221JD 1

STATE OF MONTANA

JOB DESCRIPTION

Montana state government is an equal opportunity employer. The State shall, upon request, provide reasonable accommodations to otherwise qualified individuals with disabilities.

Job Title: Shift Manager Position Number: Multiple

Location: Boulder Department: DPHHS

Division and Bureau: Disability Services Division; Intensive Behavior Center

Job Overview: The Intensive Behavior Center (IBC) is an intensive, short-term treatment facility for individuals who have intellectual disabilities and co-occurring mental illnesses. IBC provides an environment for building healthy, effective, and fulfilling lives so those receiving treatment can live successfully in the community after discharge.

The Shift Manager is responsible for all aspects of the management of one or more assigned residential treatment units during assigned shifts including implementation of client treatment, scheduling of Direct Support Professionals, direct supervision of Direct Support Professionals, and maintaining the physical plant.

Major Duties or Responsibilities:

A. Supervises Direct Support Professionals 45%

• Hires employees and provides orientation to work unit and shift.

• Evaluates performance in the living unit/classroom.

• Conducts progressive discipline. Maintains appropriate documentation including supervisory notes, and performance evaluations.

• Approves leave and signs time and attendance sheets.

• Writes first level grievance responses in consultation with the Unit Coordinator.

• Maintains living unit staffing patterns, receives call-offs and calls in off-duty employees to maintain authorized posts.

• Trains staff on MDC policy and procedures, schedules, programs, scenarios, etc.

• Follows procedures for employee injuries and return to work activities.

• Develops grounds wide staffing on a rotating basis to maintain required minimal staffing levels.

B. Implements and monitors programming and overall care of clients. 35%

• Ensures clients’ rights are protected and maintained by training staff, modeling correct procedures, investigating injuries on shift, implementing preventive measures and responding to client grievances.

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• Monitors staff to ensure clients are actively involved in a daily schedule of work, leisure and other appropriate treatment activities.

• Provides input to the Interdisciplinary Team on the development of the Individual Treatment Plan and/or revised procedures.

• Coordinates observations of client health and well-being with LPN/RN and or Qualified Intellectual Disabilities Professional (QIDP).

• Reviews and recommends internal and external client transfers/placement to the Unit Coordinator and/or QIDP.

C. Manages living unit(s)/classroom. 20%

• Monitors the safety and cleanliness of the environment for both clients and staff.

• Responds to medical and/or life safety emergencies.

• Reviews and updates client files.

• Plans and prepares client off-campus outings. Inspects preparedness of staff, client and equipment.

• Maintains inventory of client personal possessions, care/training materials and equipment.

• Prepares daily shift report and informs oncoming Shift Manager of issues.

Physical and Environmental Demands: Risk of bodily injury from clientele who may demonstrate physical aggression and unpredictable behaviors. Physical activities including standing, walking, lifting, bending, pushing, pulling, and twisting. Ability to lift up to 75 pounds. Various work hours including weekends is required.

Knowledge, Skills and Abilities (Behaviors):

Required for the first day of work:

• Working knowledge of developmental, behavioral, and psychiatric disorders.

• Knowledge of staffing and supervisory methods, practices and techniques in a 24 hour a day/seven day a week environment.

• Effective written and verbal communication skills.

• Ability to observe details and make appropriate decisions.

• Ability to establish and maintain effective working relationships.

• Ability to operate personal computer and general office equipment as necessary to complete essential functions.

• Ability to deal calmly with high stress situations.

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Supervision

If this incumbent supervises others, please list each employee supervised, the position number, job code title, job code and pay band:

The number of employees supervised is: 6-19 employees depending on staffing.

The position information for each supervised employee is: Psychiatric Aide 2, K11032

Minimum Qualifications (Education and Experience):

• High school diploma or equivalent.

• Completion of Psychiatric Aide training.

• Four years of experience providing care to individuals with developmental, behavioral or psychiatric disorders.

• Two years of supervisory experience in a 24 hour a day/seven day a week facility.

• Other equivalent combinations of education and related experience may be considered on a case-by-case basis.

Preferred: Shift Manager training, or successful completion of the training within six months of hire.

Special Requirements:

List any other special required information for this position

Fingerprint check Union Code

Background check Driving history check

Safety Responsibilities

Other; Describe

1. Complies with the Department’s Safety Program as outlined in its Workplace Safety Policy;

2. Observes all safety rules and applies accident prevention principles while performing duties;

3. Reports all workplace accidents or injuries to the supervisor or designee;

4. Maintains safe working conditions within area of supervision; and

5. Reports all workplace accidents and injuries to the Human Resource Office within 24 hours.

The specific statements shown in each section of this description are not intended to be all inclusive. They represent typical elements and criteria considered necessary to perform the job successfully.

Signatures

My signature below indicates the statements in the job description are accurate and complete.

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Immediate Supervisor Title Date

Michelle Boone Director Staffing Operations 02/11/2021 Administrative Review Title Date

My signature below indicates that I have read this job description.

Employee Title Date

Human Resources Review

Job Code Title: Psychiatric Aide Supervisor Job Code Number: K1103M

My signature below indicates that Human Resources has reviewed this job description for completeness and has made the following determinations:

FLSA Exempt FLSA Non-Exempt

Telework Available Telework Not Available

Classification Complete Organizational Chart attached

Human Resources:

Rob Bird HR Partner 02/16/2021 Signature Title Date