5-Past Performance Evaluation.pdf
PDF 95 KB Posted
- Attached to
- Site Monitoring Services
- Solicitation number
- RFP 27-07-31
- Issued by
- Maricopa County, Tucson City, Arizona
About this file
Past Performance Evaluation Summary
This is a Past Performance Evaluation document for Site Monitoring Services in Arizona. The document establishes the criteria and framework for evaluating contractor past performance qualifications for the overnight security patrol services contract. The evaluation focuses on assessing potential contractors' historical experience, capabilities, and success in delivering comparable security and monitoring services to educational institutions and public entities. The evaluation criteria are designed to ensure that only qualified contractors with demonstrated competence in facility security, patrol operations, and emergency response procedures are selected for this cooperative contract opportunity.
The past performance evaluation document outlines specific metrics and standards by which bidders will be assessed regarding their prior contract performance, references, quality of work, safety records, and ability to maintain comprehensive security services. The evaluation emphasizes the importance of contractor experience with educational facilities, understanding of school security requirements, and proven track records in overnight security operations. Contractors are expected to provide detailed documentation of past projects, client references, performance metrics, and compliance histories that demonstrate their capability to meet the district's security and monitoring service requirements on an ongoing basis.
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Text version
PAST PERFORMANCE EVALUATION
Tolleson Union High School District has implemented a process that collects past information on vendors. The information will be used to assist the District in the evaluation to determine responsive and responsible procurement of the above company.
The company listed above has listed you as a current or previous client for whom they have provided products or services. The company and the District would greatly appreciate you taking a few minutes out of your busy day to complete the accompanying questionnaire.
Please evaluate the Performance of the company (10 - you are Always satisfied and have no question about hiring them again, 5 - you are Sometimes satisfied, and 1 - you are very Dissatisfied and would never hire them again because of very poor performance). If you do not have sufficient knowledge of past performance in a particular area, leave it blank.
Total possible points:70
NO. Criteria Unit Score
1 Did general services/products provided meet your expectations? (1-10)
2 Quality of services/products (1-10)
3 Ability to adhere to timelines/schedules (1-10)
4 Responsiveness to communication (Customer Service, Quotes) (1-10)
5 Billing Process (1-10)
6 Ability to adhere to contract guidelines (1-10)
7 Overall customer satisfaction, confidence in hiring vendor again (1-10)
TOTAL POINTS____________
Thank you for your time and effort in assisting the vendor in this important endeavor. Please return this questionnaire directly to Tolleson Union School District by email to maeghan.kinnan@tuhsd.org by 1:00 p.m.
MST., August 27, 2026.
Signature Date
Printed Name Title
Name of client’s company:
Phone:
Company being surveyed:
mailto:maeghan.kinnan@tuhsd.org
File details come from the government source that posted it. Updated .