5-Exhibit D Scope of Services ADA 12.17.25.pdf

EXHIBIT D

SCOPE OF SERVICES

RFQ 2025-32

Americans with Disabilities Act Self-Assessment Audit and Transition Plan Development Town of Hilton Head Island

1. Introduction

The Town of Hilton Head Island (“Town”) is conducting a comprehensive Americans with Disabilities (ADA) self-assessment and developing an ADA Transition Plan to ensure compliance of Town services, programs, policies and facilities with the ADA, Title II and other related legislation.

This Request for Qualifications (RFQ) is for a full self-assessment of all Town policies, procedures and facilities to identify accessibility barriers in municipal facilities, programs and services; and to establish a transition plan, including prioritized plan and cost estimates for removing these barriers; development and delivery of ADA training for Town employees; public outreach; and presentation of findings to Town Council.

2. Objectives

• Conduct a thorough and complete assessment of municipal programs, services, policies, procedures and facilities to identify accessibility barriers and potential solutions.

• Develop a transition plan including cost estimates for barrier removal.

• Develop and deliver employee training on ADA requirements for state and local government entities.

• Conduct public outreach and provide findings and recommendations.

• Develop and deliver a final report to Town Council including policy recommendations to facilitate full compliance with the ADA.

3. Scope of Work

Task 1: Project Initiation & Planning

• Meet with key municipal staff, department heads, and stakeholders to establish project goals, expectations, and roles.

• Develop a project schedule and timeline for completion.

Task 2: ADA Self-Assessment

• Facilities Assessment (owned): Conduct an audit of municipal-owned facilities, parks, sidewalks, pathways, pedestrian crosswalks, parking lots, amenities, and other infrastructure to identify non-compliance with the 2010 ADA Standards for Accessible Design, U.S. Access Board Public Right-of-Way Accessibility Guidelines (PROWAG), and ANSI a117.1 Standard for Accessible and Usable Buildings and Facilities.

• Facilities Assessment (leased): Conduct an audit of facilities leased by the Town for its use to identify non-compliance with the 2010 ADA Standards for Accessible Design, PROWAG, and ANSI a117.1 Standard for Accessible and Usable Buildings and Facilities.

• Programs and Services Assessment: Conduct an audit of Town programs, services, policies, and procedures to identify non-compliance with the ADA. Review programs and services offered by affiliated agencies operating Town-owned facilities to assess risk for the Town under the ADA associated with those programs and services.

Task 3: Provide Detailed Assessment and Mitigation Cost Estimates for Inclusion in the ADA Transition Plan

• Compile findings from the self-assessment into a comprehensive report.

• Prioritize identified barriers based on:

o Impact on accessibility o Legal compliance urgency o Feasibility and cost of removal o Integration with existing municipal projects

• Develop cost estimates for barrier removal.

Task 4: Compile findings into a Prioritized Transition Plan.

• Develop a timeline for barrier removal based on:

o Impact on accessibility o Legal compliance urgency o Feasibility and cost of removal o Integration with existing municipal projects

Task 5: Develop and deliver employee training on ADA requirements under Title II of the Americans with Disabilities Act.

Task 6: Conduct public outreach.

Task 7: Develop a comprehensive report detailing findings of the self-assessment, transition plan, public outreach findings and recommendations, employee training materials, and presentation materials for Town Council.

Task 8: Present final report to Town Council

4. Deliverables

• ADA Self-Assessment Report.

• ADA Self-Assessment results with prioritized barrier removal strategies and estimated costs.

• ADA Transition Plan.

• ADA training program including presentations, hand-outs, and other materials designed for Town employees.

• Public outreach findings report and recommended action.

• Presentation of findings and transition plan for delivery to Town Council.

5. Project Timeline

The assessment of the Town’s built environment (facilities, parks, pathways, rights-of-way, beach access, boat ramps, docks, and piers) is expected to be completed within 60 days of contract execution. Other deliverables are expected to be completed no later than six months from contract execution.

6. Roles & Responsibilities

• Town of Hilton Head Island: Provide access to facilities, documentation and employee support.

Provide assistance with scheduling and conducting public outreach

• ADA Coordinator: Serve as the point of contact for the project and oversee compliance efforts.

• Consultant/Project Team:

o Conduct a full ADA self-assessment of the Town of Hilton Head Island’s:

Built environment including all facilities owned or leased by the Town for its use.

Programs, services, policies, and procedures.

Risk associated with programs and services provided by affiliated agencies on Town-owned properties.

o Develop a transition plan with prioritized barrier removal and cost estimates.

o Develop and conduct employee training.

o Perform public outreach.

o Develop and deliver a final report to Town Council including recommendations for any needed policy change to facilitate the Town’s full compliance with the Americans with Disabilities Act.

7. Compliance Requirements

The project must adhere to:

• Americans with Disabilities Act (ADA), Title II

• 2010 ADA Standards for Accessible Design

• Section 504 of the Rehabilitation Act

• ANSI a117.1 Standard for Accessible and Usable Buildings and Facilities

• PROWAG

8. Conclusion

This project represents a crucial step in ensuring that Town of Hilton Head Island provides equal access to all residents.