5-Attachment E Mandatory Minimums and Technical Criteria.docx

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Attached to
AS27-122 Willard Bay State Park Concession Operations
Solicitation number
AS27-122
Issued by
Utah

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SUMMARY

This document is the Technical Evaluation Criteria and Response Form for the Willard Bay State Park Concession Operations RFP issued by the State of Utah Division of State Parks. The project encompasses a five-year contract with an optional five-year renewal for concession operations at Willard Bay State Park, including motorized watercraft rental fleet management and floating inflatable Aqua Park operations. Vendors must complete a mandatory site visit to Willard Bay State Park and be verified on the official state sign-in sheet to be considered responsive. The technical proposal must address four primary sections: Required Concession Services Plan, Business Development & Operations Plan, Company Qualifications & Experience, and Financial Plan. All temporary infrastructure must be 100% mobile with zero permanent construction, and vendors must demonstrate the capability to transition Aqua Park operations to Willard Peak Pond if reservoir levels decline.

Proposals are evaluated on a 1,000-point scale, with 850 points (85%) allocated to technical evaluation and 150 points (15%) allocated to the concession fee proposal. Vendors must achieve a minimum technical score of 595 points (70%) to be considered responsive and have their sealed fee proposals unsealed for evaluation. Mandatory minimum requirements include five years of documented experience operating a high-volume motorized watercraft rental fleet or equivalent commercial water-based recreation facility; demonstrated financial capacity to deploy the required fleet and Aqua Park infrastructure; ability to obtain all required insurance coverage including $2M/$4M limits for the inflatable Aqua Park; a clean operational history without prior contract defaults or terminations for cause within the past ten years; and commitment to secure a $20,000 Performance Bond or Irrevocable Letter of Credit upon contract execution. The highest proposed concession fee percentage at or above the 13% baseline receives the maximum 150 fee evaluation points. The concession fee must be guaranteed for the full five-year initial contract term.

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CONCESSION OPERATIONS AT WILLARD BAY STATE PARK

ATTACHMENT E: TECHNICAL EVALUATION CRITERIA & RESPONSE FORM

MANDATORY MINIMUM REQUIREMENTS (Pass/Fail) Proposals must meet the following minimum requirements to be considered for technical evaluation. Failure to meet any of these criteria will result in the proposal being deemed non-responsive.

1. Site Visit Verification: The Offeror must have attended the mandatory Willard Bay State Park site visit and verified their presence on the official state sign-in sheet.

2. Professional Experience Baseline: The Offeror as a corporate entity, or its designated key operational management personnel (e.g., General Manager, Operations Manager), must possess a minimum of five (5) years of documented experience in the active management and operation of a high-volume motorized watercraft rental fleet, commercial Aqua Park, or equivalent commercial water-based recreation facility.

3. Financial and Security Viability: The Offeror must demonstrate the financial capacity to deploy the required motorized fleet and Aqua Park infrastructure, and provide commitment to deliver a twenty-thousand-dollar ($20,000.00) Performance Bond or Irrevocable Letter of Credit issued by a Utah-authorized surety or financial institution upon contract execution.

4. Insurance Indemnification Capacity: The Offeror is capable of obtaining all mandatory commercial general liability, marine liability, and property insurance limits required for this contract footprint, including the elevated $2M/$4M limits required for the mandatory inflatable Aqua Park.

5. Clean Operational History: The Offeror and its corporate principals have a clean operational record and have not defaulted on, been terminated for cause from, or abandoned any public concession contract, federal lease, or state park operating agreement within the past ten (10) years.

6. Contractual and Statutory Compliance: The Offeror acknowledges the state terms and conditions, will submit any requested exceptions via redline as per Section 7.3, and has uploaded the Attachment E Concession Fee Proposal as a separate, sealed file in accordance with Utah Code § 63G-6a-707.

TECHNICAL CRITERIA

(850 Points Max Total) All proposals received in response to this RFP will be evaluated in a manner consistent with the Utah Procurement Code, Administrative Rules, policies, and the evaluation criteria established in this RFP. Offerors bear sole responsibility for the items included or not included within the proposal submitted. Each area of the evaluation criteria must be addressed in detail.

In accordance with Utah Code § 63G-6a-707, proposals meeting all Mandatory Minimum Requirements will be evaluated on a 1,000-point total scale:

· Technical Evaluation — Attachment D (850 Points / 85%):

· Required Concession Services Plan (250 pts)

· Business Development & Operations Plan (250 pts)

· Company Qualifications & Experience (175 pts)

· Financial Plan (175 pts)

· Minimum Technical Threshold: Offerors must score a minimum of 595 technical points (70% of available technical points) to be considered responsive. Proposals scoring below 595 technical points will be rejected as non-responsive, and their Concession Fee Proposals will remain unopened.

· Concession Fee Proposal — Attachment E (150 Points / 15%): Unsealed only for responsive Offerors meeting the technical threshold. Evaluated proportionally based on standard State Procurement formulas, with the highest proposed gross revenue percentage at or above the 13% baseline receiving the maximum 150 points.

INSTRUCTIONS TO VENDORS:

Please structure your technical proposal using the four numbered sections below. Address every sub-item thoroughly. Upload your complete technical response to the U3P portal.

DO NOT include any concession fee percentages or financial return offers in your response to the technical criteria in this attachment. All fee proposals must be submitted separately via Attachment D.

Note: Pursuant to Section 11 of the RFP, vendors must achieve a minimum technical score of 595 points (70%) on Attachment E to be considered responsive and advance to the unsealing of Attachment D.

1. Required Concession Services Plan (250 Points Max)

1.1. Motorized Fleet & Boater Safety Plan (100 pts): Outline your proposed rental fleet schedule, including vessel types, quantities, age thresholds, and turnover plans. Describe daily maintenance routines, peak-hour staging, customer safety orientations, bilingual materials, and mandatory life jacket (PFD) compliance procedures.

1.2. Floating Inflatable Aqua Park Operations & Contingency Plan (90 pts): Describe your proposed Aqua Park layout, anchoring grid, and capacity management procedures. Detail your water depth monitoring plan and the logistical process to transition operations to Willard Peak Pond (Map 2) if reservoir levels drop.

1.3. Waterfront Safety, Lifeguarding & Emergency Protocols (60 pts): Submit a certified Waterfront Lifeguarding Plan including staffing ratios and required certifications. Outline emergency action plans for on-water rescues, inclement weather, procedures for retrieving disabled rental watercraft, and any proposed optional services (e.g., courtesy dock, captained charters).

2. Business Development & Operations Plan (250 Points Max)

2.1. Temporary Mobile Infrastructure & Site Logistics (100 pts): Describe the physical design, layout, mobility, and utility connections for all temporary check-in kiosks and storage units. Confirm that all structures are 100% mobile with zero permanent construction, and outline end-of-season site clearing procedures.

2.2. Customer Service, Technology & Staffing (80 pts): Detail your reservation and POS platform, check-in workflows, and dock escort procedures to mitigate ramp congestion. Provide a seasonal staffing plan ensuring continuous daily operations and outline customer dispute resolution policies.

2.3. Environmental Stewardship, AIS & Fleet Fueling Safety (70 pts): Outline your compliance with Utah Aquatic Invasive Species (AIS) rules and new vessel inspection protocols. Detail safe mobile fleet fueling procedures, spill containment strategies, and daily litter control around kiosks, slips, and shorelines.

3. Company Qualifications & Experience (175 Points Max)

3.1. Experience & Operational Track Record (100 pts): Demonstrate a minimum of five (5) years of documented experience operating a commercial motorized watercraft rental fleet, commercial floating Aqua Park, or similar public-private recreation concession. This requirement may be satisfied either by the Offeror as a corporate entity or through its proposed key operational management personnel (e.g., General Manager, Operations Lead). Provide a brief corporate overview and three (3) professional references with current contact information.

3.2. Key Leadership & Site Management Resumes (75 pts): Provide professional resumes and background qualification summaries for key on-site management who will oversee day-to-day operations.

4. Financial Plan (175 Points Max)

4.1. Proof of Capital & Fleet Financing (80 pts): Provide documentation (such as bank reference letters, active commercial credit lines, or liquid asset statements) demonstrating your financial capability to fund the initial operational setup, fleet procurement, and Aqua Park equipment.

4.2. Five-Year Financial Forecast (60 pts): Provide a five-year financial projection showing estimated gross revenues, operating expenses, and your operational assumptions for handling weather volatility or reservoir drawdowns.

4.3. Financial History & Security Commitment (35 pts): Provide a summary of your historical financial performance or past gross revenues from similar operations. Confirm a clean corporate record free of lease defaults or contract terminations for cause and provide a commitment letter to secure the mandatory $20,000.00 Performance Bond or Irrevocable Letter of Credit upon award.

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