47QMCB25R0003_FY26_CPP_PreSolicitationConference_FINAL_Transcript_2025-01-29.pdf

(202) 234-4433 Washington DC www.nealrgross.com Neal R. Gross and Co., Inc.

GENERAL SERVICES ADMINISTRATION (GSA)

TRAVEL, MOTOR VEHICLE & CARD SERVICES

GSA CITY PAIR PROGRAM (CPP)

PRE-SOLICITATION CONFERENCE

WEDNESDAY

JANUARY 15, 2025

The conference was held in the GSA Auditorium, located at 1800 F Street, NW, Washington, D.C., at 2:00 p.m., Mary Gartland, City Pair Program Director, presiding.

PRESENT

MARY GARTLAND, Program Director ANDREA ANDERSON, Program Contract Specialist JENNIFER BURDETTE, Program Analyst JERRY BRISTOW, Program Analyst MIKE CONNOR, Program Manager TATYANA GUZMAN, Program Analyst TOM RUESINK, Industry Specialist JD SANTINI, Program Contracting Officer

ALSO PRESENT

BARBARA WOBROCK, Delta Airlines JUSTIN SCHIFFNER, Southwest Airlines

1 P-R-O-C-E-E-D-I-N-G-S

2 (2:04 p.m.)

3 MS. GARTLAND: Welcome, everybody.

4 This is the first time in our GSA auditorium, so

5 if there are any hiccups, I'm just going to blame

6 it on that because we've never actually utilized

7 this space before. I'm glad everyone that

8 traveled here, and got here safe and sound. This

9 is the City Pair's FY26 Pre-Solicitation

10 Conference.

11 I'm Mary Gartland. I am the City Pair

12 Program Director and happy to be here today to

13 kick this off. The program has been around for

14 about 45 years. What was once 11 markets is now

15 over 14,000 worldwide.

16 It might seem like it's very busy in

17 D.C. right now, but it always busy here, and

18 around the world between everyday meetings and

19 catastrophes occur, and this government-wide air

20 passenger program ensures that these agencies

21 continue to be able to meet those missions and

22 fulfill whatever needs to be done. We wouldn't

1 be able to do that without our current nine

2 suppliers participating in the program and

3 providing those City Pair fares, so we thank you.

4 We truly value the partnerships

5 created here with our stakeholders. A successful

6 procurement is because of our successful

7 partnerships.

8 Here is our agenda today. It's

9 typical of our pre-solicitation conferences. As

10 I was stating, a successful procurement is

11 because of a successful partnership. A great

12 deal of our year over year changes is created

13 through the voice of not only suppliers, but also

14 our customers' engagement with both.

15 We want to continue to commit our

16 partnership through positive relationship

17 management. We strive to understand the needs of

18 our stakeholders through analyzing our data and

19 the trends that it shows. You'll see that some

20 of our socialized changes in our partnership

21 meetings may not be seen here today because we

22 looked at our year-end data and it showed that

1 those business decisions we were initially making

2 weren't going to turn out for our next

3 procurement because the data proved us wrong.

4 Specifically, I think you can see that in the

5 changing of our composite weighted fares. Our

6 year-end data showed that most of our fares were

7 meeting that 60 percent mark _CA's.

8 We meet with our agency counterparts

9 and ensure that we're meeting their mission needs

10 through their requirements and market coverage, 11 while obviously still meeting federal regulations

12 policies and also keeping in mind our industry

13 and commercial business practices. We strive to

14 create value through the unique advantages and

15 flexibility our fares provide and continue to

16 exchange the ideas to improve the program.

17 We know plans can change and our

18 customers like the reliability of our fares.

19 It's easy to use. We try to create a competitive

20 landscape so we can get all suppliers offering in

21 the program, unlike corporate, where you might

22 only see one to three suppliers of corporations.

1 Our fares are easily accessible

2 through an agency's official booking engine or

3 through their travel management company. And our

4 structured annual cycle allows for planning for

5 both the agencies and for our suppliers. We also

6 communicate on a regular cadence in meetings and

7 we really try to enable that frequent information

8 sharing to try to ensure that we're meeting your

9 needs and we are also meeting the needs of our

10 government agencies.

11 So, again, happy to be with you all

12 here today. I have some of my City Pair team

13 here and we'll be going back and forth. We have

14 Mike Connor, the Program Manager. Andrea

15 Anderson, our Contract Specialist. JD Santini, 16 our Contracting Officer. Tom Ruesink, our

17 Industry Specialist and Jennifer Burdette, our

18 Program Analyst.

19 In the audience, we also have Jerry

20 Bristow, our Program Analyst, and the newest

21 member to our team, Tatyana Guzman. You'll be

22 seeing a lot more of her, too. Matthew Racchini

1 is not here today, but he's also on the

2 Contracting Team.

3 I will hand it over to Mike Connor and

4 he will be going our over program management

5 improvements.

6 MR. CONNOR: Thank you, Mary.

7 Group 1, Method and Awards. In an

8 effort to increase the travel experience for our

9 customers, we have made some improvements. We've

10 reduced the maximum points for connect flights in

11 high volume markets. We've increased the points

12 for non-stop when compared to connect and direct

13 service and we gave equal points to the connect

14 and direct flights.

15 Next is sustainability reporting. The

16 goal is aligning with the corporate business

17 practices and adding sustainability reporting.

18 We have added that to the FY26 RFP and we use the

19 GBTA sustainable procurement standards for

20 aviation as a baseline. We are encouraging the

21 suppliers to report out to the questions we've

22 included. JD is going to discuss a little more

1 in depth on this later.

2 Here's a look at the increase in

3 markets year over year from FY25. We did have a

4 few more requests from the agencies, but largely

5 it was because of more travel in more areas, 6 we've added more to the solicitation. So we went

7 from 16,780 in FY25 to the 18,067 we're

8 soliciting this year.

9 Next I'm going to turn the slides over

10 to JD so he can go over the general solicitation.

11 MR. SANTINI: It's great to be here.

12 With those of you able to attend, it's nice to

13 see you in person.

14 I'm going to go over some of the

15 contents here. We'll just do a brief overview.

16 The RFP itself will mirror the past few RFPs with

17 some changes. When we look at the RFP we see it

18 broken down into four parts. The easiest way to

19 look at it is the first two parts, everything in

20 those two parts will be added to a contract, if

21 and when it's awarded. It's post-award contents.

22 The last two parts, parts three and four, are the

1 pre-award requirements that are necessary in

2 order to be awarded a contract.

3 For Section A, everyone is familiar

4 with the SF 1449. That is prescribed by the FAR

5 as the form to use in the solicitation for any

6 commercial services or products. For box 17A, 7 fill in the name of the company and boxes 30A, B

8 and C, need title, name of person and signature.

9 Section B, we get into the services

10 and price. This goes in depth in to what the

11 government is procuring. Here, it also goes into

12 passenger counts. It goes through the PAX counts, 13 the levels A through G and the cutoffs between

14 each of those. Then it gets into the types of

15 fares -- the _CA, _CB, _CP and list of

16 definitions, an extensive list of definitions of

17 words that will be seen throughout the RFP.

18 Getting into Section C, Descriptions

19 and Specifications. Here you'll find the scope

20 of the requirements, a comprehensive list of the

21 mandatory and non-mandatory users and the

22 technical requirements of the solicitation.

1 Section D and E, you'll notice are

2 absent. Those don't pertain to this solicitation

3 so those have been removed. We move along to

4 Section F, Deliveries or Performance.

5 Highlighted here will be the period of

6 performance which is anticipated to commence on

7 October 1, 2025 and will take us through

8 September 30, 2026, and then there's one two-

9 month option period and one one-month option

10 period that if exercised would take us through

11 the end of 2026. So that's our period of

12 performance.

13 In this section as well, we have

14 information about the auto-cancellation and the

15 new sustainability reporting requirements, which

16 I'll touch upon in another slide.

17 Moving on to Section G, we have our

18 contract administrative data. This is how

19 travelers will be booking flights as well as the

20 methods of payments that they'll use for those

21 flights and those services. Then, we get into

22 the special contract requirements. These are the

1 compliance and the regulations that need to be

2 complied with, for example the Federal Aviation

3 Act, regulations prescribed by the Department of

4 Transportation, Department of Defense, and the

5 CRAF Program.

6 Contract Clauses, we get into Section

7 I. These also will be incorporated into the

8 contract. They get updated every year, not

9 necessarily every clause, but certain ones do, so

10 please familiarize yourself with the contract

11 clauses.

12 Okay, moving on to the last two

13 sections, which are the proposal elements of the

14 RFP and pre-award requirements in order to be

15 considered for award. We have the list of

16 attachments, so there are nine total attachments

17 and those can be found in SAM.gov along with the

18 solicitation when it's posted.

19 Attachment J1 is the proposal

20 checklist, which also needs to be submitted with

21 your proposal, but is also very handy because it

22 goes through everything that you can check off

1 along the way to ensure that when you submit your

2 proposal that it's complete.

3 The representations and instructions

4 can be found in Section K. Sections K.1 through

5 K.10 will be completed in CPSS, and includes

6 authorized negotiators, points of contact, CRAF

7 certifications, and code share arrangments. K11

8 is the 889 Telecommunications Requirement and

9 that will be submitted in SAM.gov.

10 Section L contains the upcoming

11 deadlines for this procurement season. Section L

12 also includes the service time period that will

13 be evaluated, which for this solicitation will be

14 service availability effective July 14th to July

15 20th and then the planned service from July 21st

16 to September 30th, so that's the block of time

17 that we're using during the evaluation phase.

18 One other thing in Section L is the

19 Greenhouse Gas Emissions Requirement and that is

20 filled out in SAM.gov as well.

21 Section M is the final section, and it

22 contains the evaluation factors utilized for

1 award. This is a road map taking you inside the

2 evaluation room in an effort to be as transparent

3 as possible.

4 Moving on, so we're just going to do

5 a couple slides of updates and reminders.

6 Firstly, SAM registration, the two most important

7 factors here with the SAM registration is at the

8 time proposals are submitted, there has to be an

9 active SAM account and then at the time of award, 10 there has to be an active SAM account. During

11 the life of the contract itself, it's obviously

12 important to maintain your SAM account active so

13 that we can process modifications when those are

14 needed. Please make sure that you're up to date

15 on those. We try to send reminders as well of

16 when those expiration dates are coming.

17 Here we have the proposal checklist

18 items. Please ensure that you've submitted

19 everything that's necessary. That due date is

20 going to be March 4. And one note here, during

21 every solicitation there are always going to be

22 amendments and when you return those amendments, 1 please submit the copy with the CO signature and

2 then also the only thing you'll need to complete

3 on those amendments is block number 8, which is

4 the name address of the company.

5 Lastly, when you're submitting the

6 subcontracting plans, make sure it's with the

7 contracting officer's signature, not the one that

8 you submitted for consideration, but the one that

9 was actually approved.

10 Okay, auto-cancellations. So, the

11 main change here is in FY25 and in years past, 12 there were two options with the auto-

13 cancellation. It could be submitted at the time

14 that your proposal was submitted or within 20

15 days after contract award. So this year if you

16 choose to submit the auto-cancellation form, it

17 needs to be submitted during the proposal period

18 and that's in F6.

19 Now, we've added F7 so this is new

20 this year and in this case, if a contract carrier

21 chooses to participate in sustainable reporting, 22 they will have two options, similar to what auto-

1 cancellation used to be, but in this case it will

2 be either during the proposal period or within 60

3 days after contract award. There will be two

4 options for submitting the sustainable reporting.

5 That attachment is going to be Attachment 9, 6 which again you can find on SAM.gov and more

7 information about it can be found in F7, but this

8 is essentially what it contains in the RFP is

9 right here on this slide.

10 One other update, this was in Section

11 K7, so what's happened here, this was in terms of

12 the interline ticketing agreement table, so we've

13 added a column. The first column is a yes/no

14 column about whether the co-chair bilateral

15 interline ticketing is used. Now, there's an

16 additional column which is a reason. If the

17 answer is no, a reason must be entered or you're

18 going to get an error message. So, a reason for

19 why it is not used.

20 A couple of other reminders here and

21 one note about change of time. The draft RFP

22 questions are actually due tomorrow, Thursday, 1 January 16 and you want to submit those in

2 writing to the contracting officer. The time has

3 been changed, last year it was 5:00 p.m. Eastern

4 Time, everything is going to be 3:00 p.m. Eastern

5 Time. If we run into situations that require the

6 CALM Team's assistance, we found that 5:00 was

7 too close to their time of departure and it was

8 running really late with a couple of situations

9 that happened last go around, so we had to move

10 it up a couple of hours, so please take note that

11 3:00 p.m. is going to be the deadline moving

12 forward for the different stages of this

13 procurement.

14 We also have the proposal checklist

15 items, again, March 4 and Friday, March 7 will be

16 Group One; Friday, April 11, Group Two; Friday, 17 April 18, Group Three; and again, the time those

18 will need to be submitted is 3:00 p.m. Eastern

19 Standard Time.

20 Okay, now I will turn the time over to

21 the brains of the operation here, Andrea Anderson

22 and thank you very much.

1 MS. ANDERSON: All right, good

2 afternoon, my name is Andrea Anderson. I am a

3 Contract Specialist for the City Pair Program.

4 Today, I will be going over CPSS. I will also go

5 over the FY26 timeline and also Final Proposal

6 Revisions.

7 For those of you that are not familiar

8 with CPSS, it's the system that the carriers use

9 to upload their proposals and also their offers.

10 The link to CPSS will stay the same as last year, 11 it's here on the screen top left. It's

12 calm.gsa.gov. You can also access CPSS by going

13 to the RFP, Section L1, on top of page 100.

14 Once you get into CPSS, you can find

15 the user guide under the City Pairs Source

16 Selection. The user guide, we've had a few

17 updates, so the user guide was updated in

18 December 2024. On the right side, you will find

19 the updated contents for the user guide. Please

20 make sure that you're using this version. Here

21 is the CPSS schedule. We will have one training

22 session and I'll go over that in the next slide.

1 For Group One, the system will open on

2 February 11th and close March 7th. For Group

3 Two, the system will open March 31st and close

4 April 11th. For Group Three, the system will

5 open April 14th and close April 18th.

6 Your points of contact if you

7 encounter any issues will be myself, Mike and

8 Matt Racchini. He is the other Contract

9 Specialist for the City Pair Program.

10 For this slide, I just want to remind

11 the carriers to please upload your offers before

12 the due date. You do not want to wait for two

13 hours before the offers are due because, as JD

14 stated, some of these fixes require the CPSS IT

15 Team to get involved. Sometimes the CO will be

16 called in because we might need his assistance or

17 the Program Office will need to get involved.

18 So, there's a lot of moving parts so some of

19 these fixes are not quick, they can take a few

20 hours, so please submit before the due date.

21 We will have one training session for

22 the carriers. The session will be held February

1 6th at 3:00 p.m. Eastern Standard Time. The CPSS

2 Team will go over the manual. They will also go

3 over any enhancements that we've made to CPSS.

4 They'll also do a live demo and also hold a Q&A.

5 This training session will be recorded so if you

6 can't attend, let us know and we'll send you a

7 copy.

8 An invitation will go out to all of

9 the users so if you'd like to attend, just email

10 me or Mike or Matt and we'll add you to the

11 invitation. Also, this training is only for the

12 carriers. It is not for the agencies. It's not

13 for Special Board. It's just for carriers.

14 We've had a few enhancements for FY26

15 for CPSS. All of these will be discussed during

16 the February 6 training session in more detail by

17 the CPSS Team. So I'll briefly mention these.

18 The first one is that now carriers are required

19 to submit a full address in Section K1 and K2, so

20 if you miss a field, you'll get an error message.

21 The next enhancement is that the

22 carriers now will have the ability to bulk upload

1 codeshare data to Section K7. Section K7 has two

2 parts. Last year, the carriers could upload only

3 to the codeshare partners section, but now this

4 year, you'll be able to upload to the codeshare

5 line items part 2. This is going to save you a

6 lot of time because I think in the past it was

7 very manual for the carriers.

8 The next enhancement is the improved

9 capability for the carriers to bulk delete, bulk

10 withdraw offers. So, in the past, it was, again, 11 very manual for the carriers. This year, all you

12 need to do is upload an Excel sheet, list all of

13 the markets you want deleted from your offer, 14 upload that spreadsheet to the system. The

15 system will delete anything on that spreadsheet.

16 The last enhancement is the ability

17 for the carriers to view and download changes

18 made during pre-FPRs and FPRs. In the past, the

19 carriers would make a change during let's say

20 FPRs. They would reach out to Contracting and

21 say, hey, I made a change. Do you see that on

22 your end? We then, Contracting would then pull

1 up the Changes Report and we could see what

2 changes you had made and we could confirm with

3 you. This year, you will have that same

4 capability. You will be able to download this

5 Changes Report which will show you the changes

6 that you have made.

7 If we have FPRs for FY26, this is

8 where the carriers have a final opportunity

9 before award to make changes to their proposal.

10 So, anything in a Section K1 through K11 if you

11 want to delete a point of contact or if you want

12 to delete a codeshare, you can do that at this

13 time. If you want to make changes to your offers

14 in a Group One, Group Two, Group Three, you can

15 do that at this time. You are not limited to

16 only the line items that are listed in the

17 negotiation letter.

18 Also, this is a time for the carriers

19 to make sure that their offers are updated to

20 reflect any changes in flight schedules.

21 Here are the upcoming RFP dates. We

22 plan on issuing the final RFP in mid-February.

1 The vendor proposals will be due at the beginning

2 of March. Group One will close March 7th, Group

3 Two will close April 11th and then Group Three

4 will close April 18th. The Special Board will

5 meet at the beginning of April and if we have

6 FPRs they will be held in mid-May. If the

7 Special Board needs to meet for a final review, 8 it will happen at the end of May. We plan on

9 awarding in mid-July; if we can award earlier, we

10 will.

11 Any questions? Okay, I'll hand it

12 over to Mike, the next presenter.

13 MR. SCHIFFNER: Hey, Mike. Real

14 quick, before you get started. Andrea, on the

15 Changes Report, does that have any sort of

16 confirmation numbers or anything associated to it

17 so that a carrier can basically use it as a

18 record keeping of the changes that they make?

19 MS. ANDERSON: The Changes Report will

20 show any changes that you made. Example, let's

21 say from a pre-FPR to FPR, so if you change your

22 flights, instead of offering 12 flights, you're

1 now offering 11, it will show that. Any changes

2 to comp fare, any changes to YCA fare, any

3 changes will show on that report.

4 MR. SCHIFFNER: If you make multiple

5 changes, let's say you go in and change a flight

6 from 11 to 10 and then you come back later on and

7 you change it from 10 to 9, will you see the

8 multiple changes or will you just see your last

9 change?

10 MS. ANDERSON: That's a good question.

11 I'll figure that out when I talk to the CPSS Team

12 to see how. As of now, yeah, I'm not sure. We'd

13 have to ask that, but that's a good question.

14 MR. SCHIFFNER: Thank you.

15 MR. CONNOR: Here's a look at the

16 changes, I'll go over here, that we have made to

17 the solicitation this year.

18 Okay, Definitions, so the change here

19 is we took away the word designated in the

20 premium economy as it can be now offered in any

21 international market. You're going to see a lot

22 of these repetitive, so I'll kind of go through

1 some of them quickly, but if you have any

2 questions, well, I guess you've got to hold now, 3 but let us know.

4 So the update to this definition is

5 we've added the Northern Mariana Islands to the

6 domestic route definition and corrected the

7 airport for Guam. Here's a slide, it's the same

8 change as the last one adding Northern Mariana

9 Islands, but now this is the international route

10 so it applies to both.

11 Required Flights, in this definition, 12 we've added the ability to include the Fifth

13 Freedom of the Air in Group Three. Previously, 14 we had only put them in Group One, but this way

15 we're trying to open it up for more offers.

16 Here is another area where the change

17 reflects premium economies in all the

18 international markets. Again, we removed the

19 word designated.

20 Technical Requirements, another update

21 to include the Northern Mariana Islands along

22 with -- same as we've been looking at -- Guam and

1 American Samoa. This for the Technical

2 Requirements, another update with the Fifth

3 Freedom to show the Fifth Freedom of the Air can

4 be placed in any group. Again, it was in One

5 before and now looking at Three.

6 Once again, Northern Mariana Islands

7 under the international business class line

8 items.

9 Okay, so for M3, Method of Evaluation

10 Awards for Group One. In order to give more

11 strength for the nonstop in our evaluation, we

12 have decreased the maximum points for direct and

13 connect service in higher PAX count markets. It

14 used to be 30 points inbound, 30 points outbound, 15 now it's 15 each way. So, what we've done here

16 is, again, it's about increasing the weight of

17 the nonstop in the price technical tradeoff

18 markets. The average elapsed time, we've

19 increased the points from 20 to 50.

20 So, here what we did, this is just

21 showing that we've made the direct and the

22 connect equal now. It was a 0.25-point

1 difference for the direct, the direct markets, 2 now they are equal.

3 Price evaluation for Group One, 4 another place where we removed the word

5 designated for the CPs. Then, price evaluation

6 for Group Two and Three, we've added the Fifth

7 Freedom markets there as well.

8 Okay, reminders, if you notice any

9 markets that you believe are not in the right

10 group, please, you know, let us know. If you

11 notice any markets in your airline service

12 nonstop that is in Group Two or Group Three, let

13 us know after the draft RFP, so now, you know, 14 you can email us at any time.

15 Another reminder that the -CB can be

16 offered in any market and the -CP in any

17 international market.

18 Market Selection and Market

19 Information. Here is a picture of the year over

20 year, a look at the changes from FY25 to FY26 and

21 what stands out probably is the 33 percent, the

22 minus in Group Three, so they went down, and the

1 reason for that is we've kept markets under 1,100

2 miles in Group Two. I did say that correctly, 3 yep. So, more of them went to Group Two and less

4 to Group Three. Anybody see anything that stands

5 out they wanted to ask about? Okay, moving

6 along.

7 So, a few highlights on this slide.

8 For Group One, which is our best value

9 evaluation, 3,725 markets solicited. Total

10 domestic 13,204, total international 4,763 and

11 obviously, again, the total solicited 18,067.

12 Our contact information is next. So, 13 as usual, here's our emails for on the go, 14 anything contract related and anything program

15 related can be sent to the Travel Programs box.

16 Here's all our information for the Contracting

17 Team, the Program Team.

18 Finally, I'm going to turn it back

19 over to Mary to close it out and now's a good

20 time if you have any questions, please let us

21 know.

22 MS. ANDERSON: I chatted the CPSS

1 Team, and they're saying that it would only show

2 changes from your offer in the initial window to

3 their current FPR offer, so nothing in between.

4 If you want to track your changes, you could just

5 download that Changes Report when you upload, so

6 you can track that.

7 MS. WOBROCK: Hey, Barbara Wobrock, 8 Delta Airlines. In regards to Group One, what is

9 the determining factor as to whether the minimum

10 requirements for a market as connection versus

11 nonstop? The reason I ask, a few markets we

12 noted that there was a nonstop carrier, but it

13 was bid as a connecting market, so I just wanted

14 to get your thoughts.

15 MR. RUESINK: This is Tom Ruesink.

16 Thank you for your question. Big flow chart

17 actually as to how a market gets designated.

18 There's multiple factors. I mean to summarize

19 it, we start with is there a nonstop carrier in

20 the market. If so, that should be automatically

21 Group One. A nonstop that meets qualifying

22 service.

1 Then from there, DCA markets are Group

2 One. Washington International markets and Dulles

3 markets over a certain passenger count are Group

4 One and then we go and look at okay, was there

5 nonstop service. I mean right now we look at OAG

6 schedule data for the last week in April when we

7 make the designations. We then, you know, 8 sometimes we'll make changes based on some of the

9 newer schedules that have been filed just

10 recently. We have another schedule run coming.

11 Some of the other ones that go into

12 Group One would be if we saw nonstops last year, 13 we might put it in Group One to be safe, but we

14 didn't see nonstops this year. Or if we see

15 nonstops that might not quite meet qualifying

16 service, but the carrier could plan to meet that

17 service, we might put it in if it's over a

18 certain passenger threshold. Those are the basic

19 things around Group One on how it gets to Group

20 One then Group Two or Three depending on if it

21 was Group Two connect and we only got one bid

22 last year, some of those types of things we look

1 at. Maybe we put it in Group Three or extended

2 connect, those types of things.

3 MS. GARTLAND: I think there was a

4 second part to your question and was it if

5 there's a nonstop in the market, if it's still

6 connection minimum.

7 MS. WOBROCK: Right, correct.

8 MS. GARTLAND: Yeah, it has to only

9 have two or more nonstops.

10 MR. RUESINK: Yeah, any nonstop

11 minimum will have two or more nonstops. At

12 least, we will see two or more nonstops competing

13 in that market. Nonstop versus connect is

14 different than group. The first question we ask

15 is do we see in the schedule data two or more

16 nonstop carriers competing against each other, 17 then we make it nonstop. If it's just a nonstop, 18 only a single nonstop, again, we want competitive

19 bidding, so we will make that a connection

20 carrier or a connection minimum if there's only

21 one nonstop in the market. That extended connect

22 versus connect is kind of based on mileage, based

1 on some other things as well.

2 MS. WOBROCK: Thanks.

3 MR. SCHIFFNER: This is Justin with

4 Southwest Airlines. Question about premium

5 economy in international markets. Does premium

6 economy have to be defined by a separate class of

7 service or is it designated by just the fare?

8 MS. GARTLAND: Our definition is in

9 the FTR, so we should abide by that. It is

10 supposed to be a separate class of service

11 between coach and business and there should be

12 like a separation of some sort. Such as a

13 curtain.

14 MR. SCHIFFNER: Thank you.

15 MS. GARTLAND: Yes, we don't score on

16 the premium economy. It's not in any weighted

17 evaluation criteria but if you win the market, 18 you bid a -CP, we determine it's fair and

19 reasonable, it'll be awarded.

20 MR. SCHIFFNER: And then another

21 question I had was with respect to -- you had

22 mentioned that any markets where minimum service

1 requirements or eligibility needed to be brought

2 forward. Is the preference that we use the Q&A

3 question time period first and foremost and then

4 reach out to the Program Office only if that time

5 period has passed or should we just email all of

6 those to the Program Office?

7 MR. SANTINI: Yes, if you could. I

8 would want to know, too.

9 MS. GARTLAND: All right, well, then

10 we will conclude this pre-solicitation

11 conference. I thank everyone for attending

12 today, even especially those who attended in

13 person.

14 Thank you again for your

15 participation. We look forward to receiving

16 offers and continuing to the FY26. Exciting

17 stuff, always. Thank you.

18 (Whereupon, the above-entitled matter

19 went off the record at 2:50 p.m.)

(202) 234-4433 Washington DC www.nealrgross.com Neal R. Gross and Co., Inc.

A abide 30:9 ability 18:22 19:16

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ADMINISTRATION 1:1

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NEAL R. GROSS

COURT REPORTERS AND TRANSCRIBERS

www.nealrgross.com

C E R T I F I C A T E

This is to certify that the foregoing transcript

In the matter of:

Before:

Date:

Place:

was duly recorded and accurately transcribed under my direction; further, that said transcript is a true and accurate record of the proceedings.

Court Reporter

GSA City Pair Program Pre-Solicitation Conference

US GSA

January 15, 2025

Washington, D.C.