RFP_47QFCA19R0003_-_Military_OneSource.pdf
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Request For Proposal 47QFCA19R0003 Page | 1
Request for Proposal (RFP)
47QFCA19R0003
Military Community and Family Policy
(MC&FP)
in support of:
Military OneSource Program
Issued to:
Open Market
Conducted under Federal Acquisition Regulation (FAR) Parts 12 and 15
Issued by:
Federal Systems Integration and Management Center (FEDSIM) 1800 F Street, NW (QF0B) Washington, D.C. 20405
December 6, 2018
FEDSIM Project Number DE00994
Request For Proposal 47QFCA19R0003 Page | 2
REQUEST FOR PROPOSAL (RFP)
MILITARY COMMUNITY AND FAMILY POLICY (MC&FP)
MILITARY ONESOURCE
TABLE OF CONTENTS
SF 1449 CONTINUATION SHEETS, Page 3
Blocks 19-20, Schedule of Supplies/Services Page 3
CONTRACT CLAUSES Page 18
552.212-4, Contract Terms and Conditions – Commercial Items (FAR Deviation) Page 18
52.212-4, Contract Terms and Conditions – Commercial Items – Alt I Page 24
Addendum to 552.212-4, Contract Terms and Conditions – Commercial Items Page 32
Additional FAR, DFARS and GSARS Clauses Page 32
Performance Work Statement Page 33
Special Contract Requirements Page 69
52.212-5, Contract Terms and Conditions Required To Implement Statutes and Executive Orders Page 83
552.212-71 Contract Terms and Conditions Applicable to GSA Acquisition of Commercial Items Page 88
ATTACHMENTS Page 89
SOLICITATION PROVISIONS Page 91
52.212-1, Instructions to Offerors – Commercial Items Page 91
Addendum to 52.212-1 Page 95
Description of Evaluation Factors for Award (in lieu of 52.212-2 Evaluation—Commercial Items) Page 108
52.212-3, Offeror Representations and Certifications – Commercial Items Page 113
Additional FAR, DFARS, and GSARS Provisions Page 127
Request For Proposal 47QFCA19R0003 Page | 3
CONTINUATION SHEET, BLOCKS 19-20, SCHEDULE OF SUPPLIES/SERVICES
BASE PERIOD:
CLIN 0001 - MANDATORY FIRM-FIXED-PRICE (FFP) CONTRACT LINE ITEM
NUMBER (CLIN)
CLIN Description Quantity Unit Unit Price Total FFP
Program Management (Tasks 1, 2, and 3) 12 Month $_________ $_________
CLIN 0002 - MANDATORY FIRM-FIXED-UNIT-PRICE (FFUP) CLIN
CLIN Description Quantity Unit Ceiling Price
0002 Call Center Operations (Task 4) 12 Month $_________ *See Note
Description Monthly
Price Extended Price Tier 1 Monthly Call Volume up to 60,000 calls $_________ $_________
Tier 2 Monthly Call Volume between 60,001-70,000 calls $_________ $_________
Tier 3 Monthly Call Volume between 70,001-80,000 calls $_________ $_________
Tier 4 Monthly Call Volume between 80,001-90,000 calls $_________ $_________
Tier 5 Monthly Call Volume between 90,001-100,000 calls $_________ $_________ *Note: The offeror shall populate the entire table listed above. However, for the purpose of ceiling calculation the contractor shall assume the following weighted tier volumes:
Tier 2: 4 Months Tier 3: 6 Months Tier 4: 2 Months
CLIN 0003 – MANDATORY FFUP CLIN
CLIN Description Quantity Unit Unit Price Ceiling Price
Additional Call Center Support (Call Volume above 100,000 calls) (Task 4)
10,000 Calls
CLIN 0004 - MANDATORY FFP CLIN
CLIN Description Quantity Unit Unit Price Total FFP
IT OPS Management (Tasks 5, 6, and 7) 12 Month $_________ $_________
Request For Proposal 47QFCA19R0003 Page | 4
CLIN 0005 - MANDATORY FFUP CLIN
CLIN Description Quantity Unit Ceiling Price
Non-Medical Counseling (Tasks 8, 9, and 10)
205,325 Sessions $__________
Description
# of Sessions Per Year
Session Price
Extended Price
0005A Situational/Problem Solving Counseling: In-Person 165,000 $_________ $_________
0005B Situational/Problem Solving Counseling:
Telephonic/Online
12,000 $_________ $_________
0005C Health & Wellness Coaching: Telephonic/Online 3,100 $_________ $_________
0005D Financial Counseling: In-Person 225 $_________ $_________
0005E Financial Counseling: Telephonic/Online (includes Tax Consultations)
25,000 $_________ $_________
CLIN 0006 – MANDATORY FFUP CLIN
CLIN Description Quantity Unit Ceiling Price
Additional Non-Medical Counseling (Task 8, 9, and 10)
11,600 Sessions $__________
Description
# of Sessions Per Year
Session Price
Extended Price
0006A Situational/Problem Solving Counseling: In-Person 9,322 $_________ $_________
0006B Situational/Problem Solving Counseling:
Telephonic/Online
678 $_________ $_________
0006C Health & Wellness Coaching: Telephonic/Online 175 $_________ $_________
0006D Financial Counseling: In-Person 13 $_________ $_________
0006E Financial Counseling: Telephonic/Online (includes Tax Consultations)
1,412 $_________ $_________
Request For Proposal 47QFCA19R0003 Page | 5
CLIN 0007 - MANDATORY TIME AND MATERIAL (T&M) CLIN
CLIN Description Total NTE (Not to Exceed) Ceiling
0007 Strategic Outreach (Task 11) $_________
Labor Hours Labor Ceiling
0007A Strategic Outreach Labor 5,760 $_________*See Note
Labor Category Hours Hourly Rate
Content Developer 1,920 $_________*See Note
Content Specialist 1,920 $_________*See Note
Fulfillment Coordinator 1,920 $_________*See Note
Non - Labor Price
0007B
Strategic Outreach Long-Distance Travel (T&M) (Travel to support Strategic
Outreach efforts)
NTE $28,000
0007C Strategic Outreach ODCs (T&M) NTE $2,920,000
*Note: The labor categories listed are by way of example only. The offeror shall populate labor categories and rates for this CLIN in a manner consistent with its technical approach.
CLIN 0008 - MANDATORY FFP CLIN
CLIN Description Quantity Unit Unit Price Total FFP
State Consultant Program (Task
12) 12 Month $_________ $_________
TOTAL BASE PERIOD CLINs: $________________
Request For Proposal 47QFCA19R0003 Page | 6
FIRST OPTION PERIOD:
CLIN 1001 - MANDATORY FFP CLIN
CLIN Description Quantity Unit Unit Price Total FFP
Program Management (Tasks 1, 2, and 3) 12 Month $_________ $_________
CLIN 1002 - MANDATORY FFUP CLIN
CLIN Description Quantity Unit Ceiling Price
1002 Call Center Operations (Task 4) 12 Month $_________ *See Note
Description Monthly
Price Extended Price Tier 1 Monthly Call Volume up to 60,000 calls $_________ $_________
Tier 2 Monthly Call Volume between 60,001-70,000 calls $_________ $_________
Tier 3 Monthly Call Volume between 70,001-80,000 calls $_________ $_________
Tier 4 Monthly Call Volume between 80,001-90,000 calls $_________ $_________
Tier 5 Monthly Call Volume between 90,001-100,000 calls $_________ $_________ *Note: The offeror shall populate the entire table listed above. However, for the purpose of ceiling calculation the contractor shall assume the following weighted tier volumes:
Tier 2: 4 Months Tier 3: 6 Months Tier 4: 2 Months
CLIN 1003 – MANDATORY FFUP CLIN
CLIN Description Quantity Unit Unit Price Ceiling Price
Additional Call Center Support (Call Volume above 100,000 calls) (Task 4)
10,000 Calls
CLIN 1004 - MANDATORY FFP CLIN
CLIN Description Quantity Unit Unit Price Total FFP
Request For Proposal 47QFCA19R0003 Page | 7
CLIN 1005 - MANDATORY FFUP CLIN
CLIN Description Quantity Unit Ceiling Price
Non-Medical Counseling (Tasks 8, 9, and 10)
205,325 Sessions $__________
Description
# of Sessions Per Year
Session Price
Extended Price
1005A Situational/Problem Solving Counseling: In-Person 165,000 $_________ $_________
1005B Situational/Problem Solving Counseling:
Telephonic/Online
12,000 $_________ $_________
1005C Health & Wellness Coaching: Telephonic/Online 3,100 $_________ $_________
1005D Financial Counseling: In-Person 225 $_________ $_________
1005E Financial Counseling: Telephonic/Online (includes Tax Consultations)
25,000 $_________ $_________
CLIN 1006 – MANDATORY FFUP CLIN
CLIN Description Quantity Unit Ceiling Price
Additional Non-Medical Counseling (Task 8, 9, and 10)
11,600 Sessions $__________
Description
# of Sessions Per Year
Session Price
Extended Price
1006A Situational/Problem Solving Counseling: In-Person 9,322 $_________ $_________
1006B Situational/Problem Solving Counseling:
Telephonic/Online
678 $_________ $_________
1006C Health & Wellness Coaching: Telephonic/Online 175 $_________ $_________
1006D Financial Counseling: In-Person 13 $_________ $_________
1006E Financial Counseling: Telephonic/Online (includes
Request For Proposal 47QFCA19R0003 Page | 8
CLIN 1007 - MANDATORY TIME AND MATERIAL (T&M) CLIN
CLIN Description Total NTE Ceiling
1007 Strategic Outreach (Task 11) $_________
Labor Hours Labor Ceiling
1007A Strategic Outreach Labor 5,760 $_________*See Note
Labor Category Hours Hourly Rate
Content Developer 1,920 $_________*See Note
Content Specialist 1,920 $_________*See Note
Fulfillment Coordinator 1,920 $_________*See Note
Non - Labor Price
1007B
Strategic Outreach Long-Distance Travel (T&M) (Travel to support Strategic
Outreach efforts)
NTE $28,840
1007C Strategic Outreach ODCs (T&M) NTE $3,007,600
*Note: The labor categories listed are by way of example only. The offeror shall populate labor categories and rates for this CLIN in a manner consistent with its technical approach.
CLIN 1008 - MANDATORY FFP CLIN
CLIN Description Quantity Unit Unit Price Total FFP
TOTAL FIRST OPTION PERIOD CLINs: $________________
Request For Proposal 47QFCA19R0003 Page | 9
SECOND OPTION PERIOD:
CLIN 2001 - MANDATORY FFP CLIN
CLIN Description Quantity Unit Unit Price Total FFP
Program Management (Tasks 1, 2, and 3) 12 Month $_________ $_________
CLIN 2002 - MANDATORY FFUP CLIN
CLIN Description Quantity Unit Ceiling Price
2002 Call Center Operations (Task 4) 12 Month $_________ *See Note
Description Monthly
Price Extended Price Tier 1 Monthly Call Volume up to 60,000 calls $_________ $_________
Tier 2 Monthly Call Volume between 60,001-70,000 calls $_________ $_________
Tier 3 Monthly Call Volume between 70,001-80,000 calls $_________ $_________
Tier 4 Monthly Call Volume between 80,001-90,000 calls $_________ $_________
Tier 5 Monthly Call Volume between 90,001-100,000 calls $_________ $_________ *Note: The offeror shall populate the entire table listed above. However, for the purpose of ceiling calculation the contractor shall assume the following weighted tier volumes:
Tier 2: 4 Months Tier 3: 6 Months Tier 4: 2 Months
CLIN 2003 – MANDATORY FFUP CLIN
CLIN Description Quantity Unit Unit Price Ceiling Price
Additional Call Center Support (Call Volume above 100,000 calls) (Task 4)
10,000 Calls
CLIN 2004 - MANDATORY FFP CLIN
CLIN Description Quantity Unit Unit Price Total FFP
Request For Proposal 47QFCA19R0003 Page | 10
CLIN 2005 - MANDATORY FFUP CLIN
CLIN Description Quantity Unit Ceiling Price
Non-Medical Counseling (Tasks 8, 9, and 10)
205,325 Sessions $__________
Description
# of Sessions Per Year
Session Price
Extended Price
2005A Situational/Problem Solving Counseling: In-Person 165,000 $_________ $_________
2005B Situational/Problem Solving Counseling:
Telephonic/Online
12,000 $_________ $_________
2005C Health & Wellness Coaching: Telephonic/Online 3,100 $_________ $_________
2005D Financial Counseling: In-Person 225 $_________ $_________
2005E Financial Counseling: Telephonic/Online (includes Tax Consultations)
25,000 $_________ $_________
CLIN 2006 – MANDATORY FFUP CLIN
CLIN Description Quantity Unit Ceiling Price
Additional Non-Medical Counseling (Task 8, 9, and 10)
11,600 Sessions $__________
Description
# of Sessions Per Year
Session Price
Extended Price
2006A Situational/Problem Solving Counseling: In-Person 9,322 $_________ $_________
2006B Situational/Problem Solving Counseling:
Telephonic/Online
678 $_________ $_________
2006C Health & Wellness Coaching: Telephonic/Online 175 $_________ $_________
2006D Financial Counseling: In-Person 13 $_________ $_________
2006E Financial Counseling: Telephonic/Online (includes
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CLIN 2007 - MANDATORY TIME AND MATERIAL (T&M) CLIN
CLIN Description Total NTE Ceiling
2007 Strategic Outreach (Task 11) $_________
Labor Hours Labor Ceiling
2007A Strategic Outreach Labor 5,760 $_________*See Note
Labor Category Hours Hourly Rate
Content Developer 1,920 $_________*See Note
Content Specialist 1,920 $_________*See Note
Fulfillment Coordinator 1,920 $_________*See Note
Non - Labor Price
2007B
Strategic Outreach Long-Distance Travel (T&M) (Travel to support Strategic
Outreach efforts)
NTE $29,705
2007C Strategic Outreach ODCs (T&M) NTE $3,097,828
*Note: The labor categories listed are by way of example only. The offeror shall populate labor categories and rates for this CLIN in a manner consistent with its technical approach.
CLIN 2008 - MANDATORY FFP CLIN
CLIN Description Quantity Unit Unit Price Total FFP
TOTAL SECOND OPTION PERIOD CLINs: $________________
Request For Proposal 47QFCA19R0003 Page | 12
THIRD OPTION PERIOD:
CLIN 3001 - MANDATORY FFP CLIN
CLIN Description Quantity Unit Unit Price Total FFP
Program Management (Tasks 1, 2, and 3) 12 Month $_________ $_________
CLIN 3002 - MANDATORY FFUP CLIN
CLIN Description Quantity Unit Ceiling Price
3002 Call Center Operations (Task 4) 12 Month $_________ *See Note
Description Monthly
Price Extended Price Tier 1 Monthly Call Volume up to 60,000 calls $_________ $_________
Tier 2 Monthly Call Volume between 60,001-70,000 calls $_________ $_________
Tier 3 Monthly Call Volume between 70,001-80,000 calls $_________ $_________
Tier 4 Monthly Call Volume between 80,001-90,000 calls $_________ $_________
Tier 5 Monthly Call Volume between 90,001-100,000 calls $_________ $_________ *Note: The offeror shall populate the entire table listed above. However, for the purpose of ceiling calculation the contractor shall assume the following weighted tier volumes:
Tier 2: 4 Months Tier 3: 6 Months Tier 4: 2 Months
CLIN 3003 – MANDATORY FFUP CLIN
CLIN Description Quantity Unit Unit Price Ceiling Price
Additional Call Center Support (Call Volume above 100,000 calls) (Task 4)
10,000 Calls
CLIN 3004 - MANDATORY FFP CLIN
CLIN Description Quantity Unit Unit Price Total FFP
Request For Proposal 47QFCA19R0003 Page | 13
CLIN 3005 - MANDATORY FFUP CLIN
CLIN Description Quantity Unit Ceiling Price
Non-Medical Counseling (Tasks 8, 9, and 10)
205,325 Sessions $__________
Description
# of Sessions Per Year
Session Price
Extended Price
3005A Situational/Problem Solving Counseling: In-Person 165,000 $_________ $_________
3005B Situational/Problem Solving Counseling:
Telephonic/Online
12,000 $_________ $_________
3005C Health & Wellness Coaching: Telephonic/Online 3,100 $_________ $_________
3005D Financial Counseling: In-Person 225 $_________ $_________
3005E Financial Counseling: Telephonic/Online (includes Tax Consultations)
25,000 $_________ $_________
CLIN 3006 – MANDATORY FFUP CLIN
CLIN Description Quantity Unit Ceiling Price
Additional Non-Medical Counseling (Task 8, 9, and 10)
11,600 Sessions $__________
Description
# of Sessions Per Year
Session Price
Extended Price
3006A Situational/Problem Solving Counseling: In-Person 9,322 $_________ $_________
3006B Situational/Problem Solving Counseling:
Telephonic/Online
678 $_________ $_________
3006C Health & Wellness Coaching: Telephonic/Online 175 $_________ $_________
3006D Financial Counseling: In-Person 13 $_________ $_________
3006E Financial Counseling: Telephonic/Online (includes
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CLIN 3007 - MANDATORY TIME AND MATERIAL (T&M) CLIN
CLIN Description Total NTE Ceiling
3007 Strategic Outreach (Task 11) $_________
Labor Hours Labor Ceiling
3007A Strategic Outreach Labor 5,760 $_________*See Note
Labor Category Hours Hourly Rate
Content Developer 1,920 $_________*See Note
Content Specialist 1,920 $_________*See Note
Fulfillment Coordinator 1,920 $_________*See Note
Non - Labor Price
3007B
Strategic Outreach Long-Distance Travel (T&M) (Travel to support Strategic
Outreach efforts)
NTE $30,596
3007B Strategic Outreach ODCs (T&M) NTE $3,190,763
*Note: The labor categories listed are by way of example only. The offeror shall populate labor categories and rates for this CLIN in a manner consistent with its technical approach.
CLIN 3008 - MANDATORY FFP CLIN
CLIN Description Quantity Unit Unit Price Total FFP
TOTAL THIRD OPTION PERIOD CLINs: $________________
Request For Proposal 47QFCA19R0003 Page | 15
FOURTH OPTION PERIOD:
CLIN 4001 - MANDATORY FFP CLIN
CLIN Description Quantity Unit Unit Price Total FFP
Program Management (Tasks 1, 2, and 3) 12 Month $_________ $_________
CLIN 4002 - MANDATORY FFUP CLIN
CLIN Description Quantity Unit Ceiling Price
4002 Call Center Operations (Task 4) 12 Month $_________ *See Note
Description Monthly
Price Extended Price Tier 1 Monthly Call Volume up to 60,000 calls $_________ $_________
Tier 2 Monthly Call Volume between 60,001-70,000 calls $_________ $_________
Tier 3 Monthly Call Volume between 70,001-80,000 calls $_________ $_________
Tier 4 Monthly Call Volume between 80,001-90,000 calls $_________ $_________
Tier 5 Monthly Call Volume between 90,001-100,000 calls $_________ $_________ *Note: The offeror shall populate the entire table listed above. However, for the purpose of ceiling calculation the contractor shall assume the following weighted tier volumes:
Tier 2: 4 Months Tier 3: 6 Months Tier 4: 2 Months
CLIN 4003 – MANDATORY FFUP CLIN
CLIN Description Quantity Unit Unit Price Ceiling Price
Additional Call Center Support (Call Volume above 100,000 calls) (Task 4)
10,000 Calls
CLIN 4004 - MANDATORY FFP CLIN
CLIN Description Quantity Unit Unit Price Total FFP
Request For Proposal 47QFCA19R0003 Page | 16
CLIN 4005 - MANDATORY FFUP CLIN
CLIN Description Quantity Unit Ceiling Price
Non-Medical Counseling (Tasks 8, 9, and 10)
205,325 Sessions $__________
Description
# of Sessions Per Year
Session Price
Extended Price
4005A Situational/Problem Solving Counseling: In-Person 165,000 $_________ $_________
4005B Situational/Problem Solving Counseling:
Telephonic/Online
12,000 $_________ $_________
4005C Health & Wellness Coaching: Telephonic/Online 3,100 $_________ $_________
4005D Financial Counseling: In-Person 225 $_________ $_________
4005E Financial Counseling: Telephonic/Online (includes Tax Consultations)
25,000 $_________ $_________
CLIN 4006 – MANDATORY FFUP CLIN
CLIN Description Quantity Unit Ceiling Price
Additional Non-Medical Counseling (Task 8, 9, and 10)
11,600 Sessions $__________
Description
# of Sessions Per Year
Session Price
Extended Price
4006A Situational/Problem Solving Counseling: In-Person 9,322 $_________ $_________
4006B Situational/Problem Solving Counseling:
Telephonic/Online
678 $_________ $_________
4006C Health & Wellness Coaching: Telephonic/Online 175 $_________ $_________
4006D Financial Counseling: In-Person 13 $_________ $_________
4006E Financial Counseling: Telephonic/Online (includes
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CLIN 4007 - MANDATORY TIME AND MATERIAL (T&M) CLIN
CLIN Description Total NTE Ceiling
4007 Strategic Outreach (Task 11) $_________
Labor Hours Labor Ceiling
4007A Strategic Outreach Labor 5,760 $_________*See Note
Labor Category Hours Hourly Rate
Content Developer 1,920 $_________*See Note
Content Specialist 1,920 $_________*See Note
Fulfillment Coordinator 1,920 $_________*See Note
Non - Labor Price
4007B
Strategic Outreach Long-Distance Travel (T&M) (Travel to support Strategic
Outreach efforts)
NTE $31,514
4007C Strategic Outreach ODCs (T&M) NTE $3,286,486
*Note: The labor categories listed are by way of example only. The offeror shall populate labor categories and rates for this CLIN in a manner consistent with its technical approach.
CLIN 4008 - MANDATORY FFP CLIN
CLIN Description Quantity Unit Unit Price Total FFP
TOTAL FOURTH OPTION PERIOD CLINs: $________________
GRAND TOTAL ALL CLINs: $________________
Pricing Note – All FFP and FFUP CLINs shall include all cost associated with meeting the requirements of the tasks associated with the CLINs described in the Performance Work Statement (PWS). This includes all Labor and Non-Labor costs required to complete the tasks.
Request For Proposal 47QFCA19R0003 Page | 18
CONTRACT CLAUSES
552.212-4 Contract Terms and Conditions—Commercial Items (FAR DEVIATION)(FEB 2018)
(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—
(1) Within a reasonable time after the defect was discovered or should have been discovered; and
(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.
(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.
(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.
(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at FAR 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.
(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.
(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.
(g) Invoice.
(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—
(i) Name and address of the Contractor;
(ii) Invoice date and number;
Request For Proposal 47QFCA19R0003 Page | 19
(iii) Contract number, line item number and, if applicable, the order number;
(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;
(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;
(vi) Terms of any discount for prompt payment offered;
(vii) Name and address of official to whom payment is to be sent;
(viii) Name, title, and phone number of person to notify in event of defective invoice; and
(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.
(x) Electronic funds transfer (EFT) banking information.
(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.
(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232- 34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.
(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.
(2) The due date for making invoice payments by the designated payment office is the later of the following two events:
(i) The 10th day after the designated billing office receives a proper invoice from the Contractor. If the designated billing office fails to annotate the invoice with the date of receipt at the time of receipt, the invoice payment due date shall be the 10th day after the date of the Contractor’s invoice; provided the Contractor submitted a proper invoice and no disagreement exists over quantity, quality, or Contractor compliance with contract requirements.
(ii) The 10th day after Government acceptance of supplies delivered or services performed by the Contractor.
(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.
(i) Payment.—
(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.
(2) Prompt payment. The Government will make payment in accordance with the Prompt
Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR Part 1315.
(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see
52.212-5(b) for the appropriate EFT clause.
(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.
Request For Proposal 47QFCA19R0003 Page | 20
(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—
(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—
(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);
(B) Affected contract number and delivery order number, if applicable;
(C) Affected line item or subline item, if applicable; and
(D) Contractor point of contact.
(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.
(6) Interest.
(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109 , which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.
(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.
(iii) Final decisions. The Contracting Officer will issue a final decision as required by
33.211 if—
(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;
(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or
(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).
(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.
(v) Amounts shall be due at the earliest of the following dates:
(A) The date fixed under this contract.
(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.
(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—
(A) The date on which the designated office receives payment from the Contractor;
(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or
(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.
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(vii) The interest charge made under this clause may be reduced under the procedures prescribed in 32.608-2 of the Federal Acquisition Regulation in effect on the date of this contract.
(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:
(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or
(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.
(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.
(l) Termination for the Government’s convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor’s records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.
(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.
(n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession.
(o) Warranty. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.
(p) Limitation of liability. Except as otherwise provided by an express warranty, the Contractor will not be liable to the Government for consequential damages resulting from any defect or deficiencies in accepted items.
(q) Other compliances. The Contractor shall comply with all applicable Federal, State and local laws, executive orders, rules and regulations applicable to its performance under this contract.
(r) Compliance with laws unique to Government contracts. The Contractor agrees to comply with 31 U.S.C. 1352 relating to limitations on the use of appropriated funds to influence certain Federal contracts; 18 U.S.C. 431 relating to officials not to benefit; 40 U.S.C. chapter 37, Contract Work Hours and Safety Standards; 41 U.S.C. chapter 87, Kickbacks; 41 U.S.C. 4712 and 10 U.S.C. 2409 relating to whistleblower protections; 49 U.S.C. 40118, Fly American; and 41 U.S.C. chapter 21 relating to procurement integrity.
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(s) Order of precedence. Any inconsistencies in this solicitation or contract shall be resolved by giving precedence in the following order:
(1) The schedule of supplies/services.
(2) The Assignments, Disputes, Payments, Invoice, Other Compliances, Compliance with
Laws Unique to Government Contracts, Unauthorized Obligations, and Commercial Supplier Agreements - Unenforceable Clauses paragraphs of this clause.
(3) The clause at 52.212-5.
(4) Addenda to this solicitation or contract, including any commercial supplier agreements as amended by the Commercial Supplier Agreements - Unenforceable Clauses provision.
(5) Solicitation provisions if this is a solicitation.
(6) Other paragraphs of this clause.
(7) The Standard Form 1449.
(8) Other documents, exhibits, and attachments.
(9) The specification.
(t) [Reserved]
(u) Unauthorized Obligations.
(1) Except as stated in paragraph (u)(2) of this clause, when any supply or service acquired under this contract is subject to any commercial supplier agreement (as defined in 502.101) that includes any language, provision, or clause requiring the Government to pay any future fees, penalties, interest, legal costs or to indemnify the Contractor or any person or entity for damages, costs, fees, or any other loss or liability that would create an Anti-Deficiency Act violation (31 U.S.C. 1341), the following shall govern:
(i) Any such language, provision, or clause is unenforceable against the Government.
(ii) Neither the Government nor any Government authorized end user shall be deemed to have agreed to such clause by virtue of it appearing in the commercial supplier agreement. If the commercial supplier agreement is invoked through an “I agree” click box or other comparable mechanism (e.g., “click-wrap” or “browse-wrap” agreements), execution does not bind the Government or any Government authorized end user to such clause.
(iii) Any such language, provision, or clause is deemed to be stricken from the commercial supplier agreement.
(2) Paragraph (u)(1) of this clause does not apply to indemnification or any other payment by the Government that is expressly authorized by statute and specifically authorized under applicable agency regulations and procedures.
(v) Incorporation by reference. The Contractor’s representations and certifications, including those completed electronically via the System for Award Management (SAM), are incorporated by reference into the contract.
(w) Commercial supplier agreements–unenforceable clauses.When any supply or service acquired under this contract is subject to a commercial supplier agreement (as defined in 502.101), the following language shall be deemed incorporated into the commercial supplier agreement. As used herein, “this agreement” means the commercial supplier agreement:
(1) Notwithstanding any other provision of this agreement, when the end user is an agency or instrumentality of the U.S. Government, the following shall apply:
(i) Applicability. This agreement is a part of a contract between the commercial supplier and the U.S. Government for the acquisition of the supply or service that necessitates a
Request For Proposal 47QFCA19R0003 Page | 23 license or other similar legal instrument (including all contracts, task orders, and delivery orders under FAR Part 12).
(ii) End user. This agreement shall bind the ordering activity as end user but shall not operate to bind a Government employee or person acting on behalf of the Government in his or her personal capacity.
(iii) Law and disputes. This agreement is governed by Federal law.
(A) Any language purporting to subject the U.S. Government to the laws of a U.S.
state, U.S. territory, district, or municipality, or a foreign nation, except where Federal law expressly provides for the application of such laws, is hereby deleted.
(B) Any language requiring dispute resolution in a specific forum or venue that is different from that prescribed by applicable Federal law is hereby deleted.
(C) Any language prescribing a different time period for bringing an action than that prescribed by applicable Federal law in relation to a dispute is hereby deleted.
(iv) Continued performance. The supplier or licensor shall not unilaterally revoke, terminate or suspend any rights granted to the Government except as allowed by this contract. If the supplier or licensor believes the ordering activity to be in breach of the agreement, it shall pursue its rights under the Contract Disputes Act or other applicable Federal statute while continuing performance as set forth in subparagraph (d) (Disputes).
(v) Arbitration; equitable or injunctive relief. In the event of a claim or dispute arising under or relating to this agreement, a binding arbitration shall not be used unless specifically authorized by agency guidance, and equitable or injunctive relief, including the award of attorney fees, costs or interest, may be awarded against the U.S. Government only when explicitly provided by statute (e.g., Prompt Payment Act or Equal Access to Justice Act).
(vi) Updating terms.
(A) After award, the contractor may unilaterally revise commercial supplier agreement terms if they are not material. A material change is defined as:
(1) Terms that change Government rights or obligations;
(2) Terms that increase Government prices;
(3) Terms that decrease overall level of service; or
(4) Terms that limit any other Government right addressed elsewhere in this contract.
(B) For revisions that will materially change the terms of the contract, the revised commercial supplier agreement must be incorporated into the contract using a bilateral modification.
(C) Any agreement terms or conditions unilaterally revised subsequent to award that are inconsistent with any material term or provision of this contract shall not be enforceable against the Government, and the Government shall not be deemed to have consented to them.
(vii) No automatic renewals. If any license or service tied to periodic payment is provided under this agreement (e.g., annual software maintenance or annual lease term), such license or service shall not renew automatically upon expiration of its current term without prior express consent by an authorized Government representative.
(viii) Indemnification. Any clause of this agreement requiring the commercial supplier or licensor to defend or indemnify the end user is hereby amended to provide that the U.S.
Department of Justice has the sole right to represent the United States in any such action, in accordance with 28 U.S.C. 516.
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(ix) Audits. Any clause of this agreement permitting the commercial supplier or licensor to audit the end user’s compliance with this agreement is hereby amended as follows:
(A) Discrepancies found in an audit may result in a charge by the commercial supplier or licensor to the ordering activity. Any resulting invoice must comply with the proper invoicing requirements specified in the underlying Government contract or order.
(B) This charge, if disputed by the ordering activity, will be resolved in accordance with subparagraph (d) (Disputes); no payment obligation shall arise on the part of the ordering activity until the conclusion of the dispute process.
(C) Any audit requested by the contractor will be performed at the contractor's expense, without reimbursement by the Government.
(x) Taxes or surcharges. Any taxes or surcharges which the commercial supplier or licensor seeks to pass along to the Government as end user will be governed by the terms of the underlying Government contract or order and, in any event, must be submitted to the Contracting Officer for a determination of applicability prior to invoicing unless specifically agreed to otherwise in the Government contract.
(xi) Non-assignment. This agreement may not be assigned, nor may any rights or obligations thereunder be delegated, without the Government's prior approval, except as expressly permitted under subparagraph (b) of this clause.
(xii) Confidential information. If this agreement includes a confidentiality clause, such clause is hereby amended to state that neither the agreement nor the contract price list, as applicable, shall be deemed “confidential information.” Issues regarding release of “unit pricing” will be resolved consistent with the Freedom of Information Act. Notwithstanding anything in this agreement to the contrary, the Government may retain any confidential information as required by law, regulation or its internal document retention procedures for legal, regulatory or compliance purposes; provided, however, that all such retained confidential information will continue to be subject to the confidentiality obligations of this agreement.
(2) If any language, provision, or clause of this agreement conflicts or is inconsistent with the preceding paragraph (w)(1), the language, provisions, or clause of paragraph (w)(1) shall prevail to the extent of such inconsistency.
(End of clause)
52.212-4 Contract Terms and Conditions—Commercial Items – Alt I (JAN 2017)
For the time-and-materials contract line items, substitute the following paragraphs (a), (e), (i), (l), and (m) for those in the basic 552.212-4 clause.
(a) Inspection/Acceptance.
(1) The Government has the right to inspect and test all materials furnished and services performed under this contract, to the extent practicable at all places and times, including the period of performance, and in any event before acceptance. The Government may also inspect the plant or plants of the contractor or any subcontractor engaged in contract performance. The Government shall perform inspections and tests in a manner that shall not unduly delay the work.
(2) If the Government performs inspection or tests on the premises of the contractor or a subcontractor, the contractor shall furnish and shall require subcontractors to furnish all rea-sonable facilities and assistance for the safe and convenient performance of these duties.
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(3) Unless otherwise specified in the contract, the Government shall accept or reject services and materials at the place of delivery as promptly as practicable after delivery, and they shall be presumed accepted 60 days after the date of delivery, unless accepted earlier.
(4) At any time during contract performance, but not later than 6 months (or such other time as may be specified in the contract) after acceptance of the services or materials last delivered under this contract, the Government may require the contractor to replace or correct services or materials that at time of delivery failed to meet contract requirements. Except as oth-erwise specified in paragraph (a)(6) of this clause, the cost of replacement or correction shall be determined under paragraph (i) of this clause, but the “hourly rate” for labor hours incurred in the replacement or correction shall be reduced to exclude that portion of the rate attributable to profit. Unless otherwise specified below, the portion of the “hourly rate” attributable to profit shall be 10 percent. The contractor shall not tender for acceptance materials and services required to be replaced or corrected without disclosing the former requirement for replacement or correction, and, when required, shall disclose the corrective action taken. [Insert portion of labor rate attributable to profit.]
(5)(i) If the contractor fails to proceed with reasonable promptness to perform required replacement or correction, and if the replacement or correction can be performed within the ceiling price (or the ceiling price as increased by the Government), the Government may—
(A) By contract or otherwise, perform the replacement or correction, charge to the contractor any increased cost, or deduct such increased cost from any amounts paid or due under this contract; or
(B) Terminate this contract for cause.
(ii) Failure to agree to the amount of increased cost to be charged to the contractor shall be a dispute under the Disputes clause of the contract.
(6) Notwithstanding paragraphs (a)(4) and (5) above, the Government may at any time require the contractor to remedy by correction or replacement, without cost to the Government, any failure by the contractor to comply with the requirements of this contract, if the failure is due to—
(i) Fraud, lack of good faith, or willful misconduct on the part of the contractor's managerial personnel; or
(ii) The conduct of one or more of the contractor’s employees selected or retained by the contractor after any of the contractor’s managerial personnel has reasonable grounds to believe that the employee is habitually careless or unqualified.
(7) This clause applies in the same manner and to the same extent to corrected or replacement materials or services as to materials and services originally delivered under this contract.
(8) The contractor has no obligation or liability under this contract to correct or replace materials and services that at time of delivery do not meet contract requirements, except as provided in this clause or as may be otherwise specified in the contract.
(9) Unless otherwise specified in the contract, the contractor's obligation to correct or replace Government-furnished property shall be governed by the clause pertaining to Govern-ment property.
(e) Definitions. (1) The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.
As used in this clause—
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(i) Direct materials means those materials that enter directly into the end product, or that are used or consumed directly in connection with the furnishing of the end product or service.
(ii) Hourly rate means the rate(s) prescribed in the contract for payment for labor that meets the labor category qualifications of a labor category specified in the contract that are—
(A) Performed by the contractor;
(B) Performed by the subcontractors; or
(C) Transferred between divisions, subsidiaries, or affiliates of the contractor under a common control.
(iii) Materials means—
(A) Direct materials, including supplies transferred between divisions, subsidiaries, or affiliates of the contractor under a common control;
(B) Subcontracts for supplies and incidental services for which there is not a labor category specified in the contract;
(C) Other direct costs (e.g., incidental services for which there is not a labor category specified in the contract, travel, computer usage charges, etc.);
(D) The following subcontracts for services which are specifically excluded from the hourly rate: [Insert any subcontracts for services to be excluded from the hourly rates prescribed in the schedule.]; and
(E) Indirect costs specifically provided for in this clause.
(iv) Subcontract means any contract, as defined in FAR Subpart 2.1, entered into with a subcontractor to furnish supplies or services for performance of the prime contract or a subcontract including transfers between divisions, subsidiaries, or affiliates of a contractor or subcontractor. It includes, but is not limited to, purchase orders, and changes and modifications to purchase orders.
(i) Payments. (1) Work performed. The Government shall pay the contractor as follows upon the submission of commercial invoices approved by the Contracting Officer:
(i) Hourly rate.
(A) The amounts shall be computed by multiplying the appropriate hourly rates prescribed in the contract by the number of direct labor hours performed. Fractional parts of an hour shall be payable on a prorated basis.
(B) The rates shall be paid for all labor performed on the contract that meets the labor qualifications specified in the contract. Labor hours incurred to perform tasks for which labor qualifications were specified in the contract shall not be paid to the extent the work is performed by individuals that do not meet the qualifications specified in the contract, unless specifically authorized by the Contracting Officer.
(C) Invoices may be submitted once each month (or at more frequent intervals, if approved by the Contracting Officer) to the Contracting Officer or the authorized representative.
(D) When requested by the Contracting Officer or the authorized representative, the contractor shall substantiate invoices (including any subcontractor hours reimbursed at the hourly rate in the schedule) by evidence of actual payment, individual daily job timecards, records that verify the employees meet the qualifications for the labor categories specified in the contract, or other substantiation specified in the contract.
(E) Unless the Schedule prescribes otherwise, the hourly rates in the Schedule shall not be varied by virtue of the contractor having performed work on an overtime basis.
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(1) If no overtime rates are provided in the Schedule and the Contracting Officer approves overtime work in advance, overtime rates shall be negotiated.
(2) Failure to agree upon these overtime rates shall be treated as a dispute under the Disputes clause of this contract.
(3) If the Schedule provides rates for overtime, the premium portion of those rates shall be reimbursable only to the extent the overtime is approved by the Contracting Officer.
(ii) Materials.
(A) If the contractor furnishes materials that meet…
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